Follow us:

Get peace of mind

Find comfort knowing your vehicle is covered with an extended warranty.

Extend my warranty
  1. Home
  2. Automotive
  3. Tires
ConsumerAffairs Unaccredited Brand

Just Tires

Just Tires
Overall Satisfaction Rating 1.34/5
  • 5 stars
    2
  • 4 stars
    1
  • 3 stars
    1
  • 2 stars
    6
  • 1 stars
    46
Based on 56 ratings
SHOW RATING DISTRIBUTION
This company is not yet accredited. To learn more, see reviews below or submit your own.

Get peace of mind

Find comfort knowing your vehicle is covered with an extended warranty.

Extend my warranty

Get trending consumer news and recalls

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Are you this business?

    Just Tires Reviews

    Sort: Recent
    Filter by: Any

    A link has directed you to this review. Its location on this page may change next time you visit.

    Page 1 Reviews 1 - 10
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 2, 2020

    I complained to the BBB and am in the process of seeking legal action because this company put my life in danger by installing bad tires. In the last six months, I have paid for two NEW tires to be replaced on my car. BOTH of them have gone out. My tire went out after having it replaced several months ago. It is the SAME tire on the SAME side of my car. I have requested a refund for the last tire purchase or a FREE NEW tire and they refused to unless I brought my car in. I could not because the tire was flat. I could not afford to tow my car to them and then to tow my car to another place to get it fixed. The last person I spoke to said he understands where I am coming from but I still need to bring my car in to be inspected. I no longer trust this business to look at my car or install any tires for me. I am tired of paying for new tires for the same one to go out months later. I asked them to come to me to take a look at it and they refused.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: May 28, 2019

    They charged me for inspecting air conditioner in car but did not do diagnostic test but charged me for it. I called 2 hours after being in shop telling the guy my air was not working and he still didn't say my car needs to be checked diagnostically. He was rude too and said they wouldn't charge me for diagnostic test but they charged me for it. It was awful customer service.

    Be the first one to find this review helpful

    Not sure how to choose?

    Get expert buying tips about Tires delivered to your inbox.

      Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      We value your privacy. Unsubscribe easily.
      Are you this business?
      Rated with 4 stars
      profile pic of the author
      Verified Reviewer
      Original review: April 29, 2019

      In January I purchased 4 tires with road hazard warranty. In April I got a nail in the rear passenger tire. I went to Goodyear and they didn’t have the size so they send me to Just Tires in Cherry Hill. Mike and the other staff were very helpful and knowledgeable. They told me the tire can be plugged because of where the nail was and that wouldn’t cost me anything. If I had used my warranty it would cost me $50 which isn’t a lot of money but they took the time to explain the warranty to me and had the paperwork faxed from Goodyear. Great and fast service, clean shop and good customer service.

      3 people found this review helpful
      Customer increased Rating by 2 stars!
      Verified Reviewer
      Resolution response: March 4, 2019

      I called the Just Tires Corporate office, and I was contacted by the district manager within the hour. He reversed the charge for the rotors and, the store manager had my brake pads replaced which solved the problem. I am satisfied. I will go back, but for "Just Tires".

      Original review: Feb. 27, 2019

      I took my Kia Sorento for an oil change. The place showed us where our brake pads were low and needed to be replaced. We went to Just Tires because that is where we purchased our tires. We walked in and told the man at the desk we needed brake pads and he quoted us a price. Next thing we knew, another guy took over and gave us a price over double what the initial guy quoted us.

      Long story short, he saw that we had a JT credit card, and decided to add rotors. We did not ask for rotors. We were told that it is their "POLICY to change the rotors." Then he tried to change his story and say we needed them. We wanted what we asked for. Yes, we signed the paper and paid for the service. We kept wondering why our bill was close to $700.00. When I went to talk to them, numbers were changed on the paper. I took the car to the dealership and they said they have never heard of such a policy. I will call corporate office because I have proof. I will pay off my JT card and be finished with them. I should have read the reviews first.

      Read full review
      Be the first one to find this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Dec. 18, 2018

      I dropped off my Dodge pick up truck at Just Tires at Capital Blv. in Raleigh, NC around 2:00 pm and ask the front desk person to please repair my front tire because it had a slow eek. She said it would take about 30 to 45 minutes. I left my truck.and my partner pick me up and we left the truck there. I looked at the time and it was around 5:30 and they never called me at all to come get the truck. I went there and raised hell at the same girl that waited on me and told her that my truck was parked at the same spot and never been moved at all. She told me that they tried to see me but she lied. Never got a call at all from Just Tire. She also said that the tire was unrepairable. That was such a crock of crap. If you want very sorry service then go to Just Tire off of Capital Blv. in Raleigh, NC.

      2 people found this review helpful
      How do I know I can trust these reviews about Just Tires?
      • 2,179,965 reviews on ConsumerAffairs are verified.
      • We require contact information to ensure our reviewers are real.
      • We use intelligent software that helps us maintain the integrity of reviews.
      • Our moderators read all reviews to verify quality and helpfulness.

      For more information about reviews on ConsumerAffairs.com please visit our FAQ.

      Rated with 2 stars
      Verified Reviewer
      Original review: Sept. 11, 2018

      I had to have my car jumped twice to get it started. Took it to Just Tires, where I have all my work done. When presented with the bill of $222.46 for the battery I was shocked!!! I got on our neighborhood website to inquire as to what other people have paid to have tires replaced, I found I paid way too much. Should not have paid more that $150.00. I am on a fixed income and that surely hurt!

      3 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: July 16, 2018

      Just Tires - La Canada, California. My Ford F-150 rolled back off the "lift" - Driver door hit Tire cart and Supporting beam of building. Manager apologized took full blame and responsibility for incident. I was without my vehicle for 3 weeks. However, now after 3 weeks in the shop and nearly 3 weeks after repair - "Just Tires" is avoiding my insurance claim representative and the out of pocket for me is $1500. Just Tires does NOT return calls and is NOT responding to this date 7/16/2018!

      Be the first one to find this review helpful
      Customer increased Rating by 4 stars!
      Verified Reviewer
      Resolution response: June 12, 2018

      Just tires is issuing a refund

      Original review: June 11, 2018

      Purchased 4 brand new tires from Just Tires and picked up a nail two weeks later. The website shows free tire repair. The sales associate said they only fix flats for free with road hazard warranty and the cost would be 40.00. I attempted to show them the printer web page that said FREE and they wouldn't even look at it. I will never do business with them again.

      Be the first one to find this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: June 8, 2018

      Replaced front rotors and brake pads 3 times - My rotors were warped and Just Tires in Pasadena, Ca replaced them and my brake pads. They charged me $393 to replace them, they were good for a week, that's all.

      2 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Dec. 22, 2017

      I took my Lexus to this shop last month for oil change and tire rotations, after almost 2 hours waiting, they called me to pay and they hand me the key saying, "Your car ready." I drove the car home. After I parked in the garage l noticed 1 front wheel lock nut missing, the rear wheel one lock nut & stud completely broken, so I was driving the car with missing locks on wheels. How dangerous is that, what about if l drove it on highway!? The worse of it they didn't even inform me about all that (they thought l will not notice it!!!)

      So l took the car back and spoke to the manager "Dave" (he admitted that they broke the lock nuts) but no apologizing for putting my life in danger, then he offer installing new locks, but not original Lexus like the ones they broke. So l called Just Tires customer services (which owned by Good Year company). In here was even worse understanding or care about how serious is the problem (not informing the customer about broken part in his car and let it him driving away with missing wheels locks!?). So it took almost a month for them to pay me less than half what l paid to fixed somewhere else, l will never take my car to Just Tires or Good Year again, be careful out there.

      Read full review
      3 people found this review helpful
      Loading more reviews...

      Just Tires Company Information

      Company Name:
      Just Tires
      Website:
      www.justtires.com

      Make the best choice, every time

      Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations.

      Our community members are happier with their purchases than consumers who didn’t research before buying. To see why, sign up below!

      Thank you

      Keep an eye on your inbox, the latest consumer news is on its way!