Just Tires Reviews

BAD service because they tried to give me smaller tires than what I paid for, I paid for some 235/65/R18. They tried to give me some 235/50/R17. This is the Just Tires in Chicago on 8640 s. Cicero. Beware of them.

08/27/2025. Appointment for 4 o' clock but arrived early. One car in their bay and workers standing around. They finally drove my car into the bay around 4:15. They was suppose to rotate tires and replace two sensors. After being there for a hour and 15 minutes I inquired was something wrong. They said it would take a few more minutes. Another 15 to 30 minutes went past before they finally drove my car out of the bay.

I had a tire to leak down, appox. every 3-4 days. Larry ** & Craig checked out issue, replaced valve stem "no charge." I couldn't believe it. They could have easily sold me a new tire for ~ $ 200.00. I have purchased 3 sets of tires from this particular store, and will continue to patronize this store. Thanks guys.

Scheduled online appointment 3 days in advance. Go to appointment and get told they have staffing issues which this is the second time within the week and it’s going to take hours to do a tire rotation. Should told me that when I purchased my tires.

I was buying their advertised "free alignment check" at face value, so I booked an appointment at JT in La Canada, CA. On the spot, the attendant stated that I should sign my obligation to pay $199 in case my alignment turns out to be anywhere out of spec. I turned around and left. This is NOT a good example of customer service. Nowhere on the site it has a disclaimer about the $199 contingency fee. I regard this as a marketing scam and I will make a point to have this known to a wide audience. Hope this helps Goodyear build a better business.

Went to Just Tires in Wheeling to purchase a set of tire. Of course they didn’t have the tires I requested. Instead they sold a tire of their choice for more. After 16days on these newly bought brand new tires the side wall blew out on the expressway. When I returned to Just Tires they said I had to purchase a new tire?!! What!!! It’s a faulty tire!! I could have been injured!!

Late afternoon on November 18, 2024, my car's dashboard alerted me that the rear passenger tire pressure was low at 26 psi. Fortunately, I had my air inflator with me, so I pulled over and inflated the tire. I then drove to Just Tires at 1180 E. Oakton St. in Des Plaines. After the car was inspected by a technician, Rich informed me that the tire could not be fixed because the puncture was too close to the shoulder, more than 3 inches from the sidewall.

We researched tires for our van and chose Just Tires due to comparable pricing and convenient location. My wife took charge and dropped car off for replacement of tires with Cooper tires. The bill was over $850 and she was peppered with hard-sell for added services and scary stories of those that did not buy, but she resisted. When picking up the car she noticed Tire Pressure Monitor light on. She was told it was normal and would go out after a bit of driving.

I purchased a new set of tires from them while I was out of town and within 1000 miles I noticed a bulge on the sidewall of one of them. So I took it to the nearest tire shop from my house and when they removed the tire they said it was damaged when it was installed because the edge of the bead was torn and it allowed air to go into the sidewall and caused the bulge. I had to buy a new tire and I have contacted Just Tires customer service which is a joke and they only want to offer me for half of the cost to replace my tire. I will never do business with them again and I hope everyone reading this goes somewhere else also.

Best prices and availability on the tires I wanted, in the size I wanted. Fast service for a last minute appointment as well. I received a reminder call the morning of and a prompt call upon completion. They got me in and out quick with 0 hassle or high pressure sales.