Cooper Tires Reviews

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About Cooper Tires

Cooper Tires develops tires for cars, trucks and sport utility vehicles (SUVs). Its products focus on performance, durability and value, servicing a wide range of driving needs. Since its founding in 1914, Cooper Tires has produced tires designed for everyday use that focus on both quality and cost-effectiveness.

Pros
  • Good traction in various conditions
  • Durable with long mileage
  • Positive customer service experiences
Cons
  • Excessive road noise reported
  • Quality issues with some models
  • Inconsistent performance in snow

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Cooper Tires Reviews

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    Page 2 Reviews 10 - 40
    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Dec. 13, 2024

    I recently purchased 4 Cooper Discoverer Road and Trail tires from my local auto repair shop. I was given a copy of the invoice/work order and the rebate form by my mechanic. I filled out the form and submitted it to Cooper with the invoice. I was notified that it was pending by email. I spent 46 minutes on hold waiting to speak with a representative from Cooper. When I was finally able to speak with someone I was informed that because my mechanic wrote "paid cash in full" on the invoice that they would not honor the rebate. I was advised to get another invoice from the shop and submit it. I spoke with the auto repair shop and received another invoice without handwriting on it and submitted to Cooper. 2 days later my claim was flat out denied. Have 9 vehicles and have purchased Cooper tires for each of them over the years. Their rebate is a complete scam and I have purchased my last set of Cooper tires.

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    Reviewed Nov. 11, 2024

    Bought Cooper Zeon tires from fleet farm. Took back today for rotation and they refused to rotate them because they were worn down to 3/32. They have less than 15000 miles on them. I will never by another Cooper tire again or tires from fleet farm.

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    Maintenance

    Reviewed Nov. 11, 2024

    I've never had any problems with belts breaking in tires, but have had nothing but problems from Cooper. Never again will I buy Cooper brand. 2011 Subaru Outback that was 4 wheel aligned at Yankee Bee Line.

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    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed Oct. 3, 2024

    I've used Cooper tires for 25yrs but I have purchased my last set. The problem is with their customer service. They refused to honor an advertised rebate on their AT3 tires. All necessary documentation was provided by the expiration date.

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    Customer ServiceCoverage

    Reviewed Aug. 29, 2024

    Don't buy Cooper Tires if you may ever drive on a dirt road. I bought coopers at the recommendation of the local tire seller, and they apologize every time I come in to repair one of them because rock go right through them. Due to the insurance that I thankfully purchased with them they are replaced with the same crappy cooper tires. In forty years of driving, I have never seen a rock from a gravel road go through the tread (not between) of a brand-new tire. the only thing worse than the tire is the customer service. If you do happen to get through the electronic maze you will be referred to another maze of button pushing. Only wish I could give less than one star.

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    Reviewed June 14, 2024

    At first the tires appear great but a bit after I was having issues. They appeared to be riding rough out of balance I was told it could be road conditions but after 23k going to 24k. I went for tire balance wheel alignment only to find out that my tires that had a 65k mile warranty was worn down to replacement time not even getting 24k out of them. Also Copper was to give me a 100 dollars rebate. Did not get that. What I got was poor quality tires.

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    Sales & Marketing

    Reviewed June 4, 2024

    Watch out for rebate scams. My recent purchase has been nothing but a run around trying to claim rebate. This company has proven to be a terrible choice. "I would not recommend this company when it comes to purchasing tires". Do not deal with them is the best recommendation I can give you.

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    Customer ServiceRefunds & Payouts

    Reviewed Dec. 27, 2023

    My 86 year old mother was given a gift card and it expired this year. After a stay in the hospital we had realized it expired. I called Cooper Tires and explained the situation and all we got is I’m sorry. Do better Cooper Tires because you just lost a longtime customer.

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    Verified purchase
    Customer ServicePriceRates

    Reviewed Dec. 3, 2023

    Bought 4 new LT tires and was told $100.00 off each tire, been denied twice and I see the pattern forming now. Delay and reject until the customer gets tired or misses an e-mail. Which the company does not provide any contact information or allows any response to emails. Cooper should only need the invoice reference number and store location to process the rebate. They have all the necessary information to sell to marketing but not to complete their obligation. Just lower the price at time of purchase, otherwise this is just a ploy, well, ya got me!

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    Verified purchase
    Sales & Marketing

    Reviewed Nov. 3, 2023

    Purchase 4 tires at Fleet Farm --buy 3 get 1 free plus $100.00 rebate from Cooper Tires. Submitted claim to Cooper Tires with rebate receipt provided by Fleet Farm and have been denied claim by Cooper Tires 3 times. Would not recommend Cooper Tires as I would classify this as fraud/false advertising. If they do this on the front side would not wish to see what else their business model plan is.

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    Reviewed Sept. 4, 2023

    The new cooper tires that was put on our Dodge Grand Caravan 2016 is the worst tires I have ever owned. They have excess rubber that was not cleaned off and they hold dirt so they always look dirty. They are not as smooth riding as other tires I've owned.

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    Verified purchase

    Reviewed Aug. 25, 2023

    I am thankful that Les Schwab has been there to repair flats on my Cooper Discovery tires. They are not holding up near as well as I has expected them to. I do drive on an unpaved road, but thought these tires should have been able to handle the rocks and such on a public road like this.

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    Verified purchase
    TechRates

    Reviewed May 30, 2023

    I currently have 18,000 miles on these tires, installed on a Durango. I have rotated every 5 to 6 thousand miles. I complained to tire dealership I bought at. Since a couple of my rotations were not at this provider they said I wasn't rotating enough and probably need alignment. Got records on alignments, done right after bought tires and on recheck all still aligned. Very disappointed in these tires, not even halfway through the mileage of 50K rating. My Durango is so loud with the cupping of the tires. It's ridiculous. And nothing I can get done about it. Side note, Got a company truck that they put Cooper Discovery 3. This thing is serviced every 6K miles including rotation and they are cupping the same way, got 25K miles on them but basically the same results even with all the rotations and aligned.

    Not a big fan anymore of Cooper Tire.

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    CoverageSales & MarketingStaff

    Reviewed Aug. 19, 2022

    I put a set of AT3s on a lifted Chevy Volt (yes really) about 4 years ago to deal with AZ dirt roads. When I rotated them I got a bad wobble in the front. Took it to two different discount tires, both refused to replace it and just put about a pound of balance weights on it which of course did nothing to help a wonky tire. My next set will be something different from somewhere else!!

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    Customer ServiceCoverage

    Reviewed July 12, 2022

    Hi. I recently purchased 4 tires. I emailed the rebate three times because a computer on the other end told me my information was wrong and to resubmit! I did this 3 times and the email also said to correct it. Reply to this email but you can't because it gets bounced back. I ALSO mailed it in. Not OK since IT was a computer telling me what I did wrong and then when I fix it it tells me I exceeded the email amount!

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    Refunds & Payouts

    Reviewed Nov. 23, 2021

    Had six on my 2017 GMC Dually. Dealer should have told me they were four ply so you live and learn. You get what you pay for so I went with another brand and paid for it. So do your research and buy the correct tire.

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    Staff

    Reviewed Nov. 20, 2021

    I'm amazed by the long duration of the Cooper tires. After miles and miles traveling across the State and the Country, still them are usable. Thank you Cooper for a nice product. I advise to the customer always buy Cooper tires, I'm doing it for twenty years ago.

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    Sales & MarketingPrice

    Reviewed Nov. 7, 2021

    Bought Cooper touring tires for my Honda Accord at Discount Tire and absolutely love them. They're not the most expensive tires I've ever bought, but they are some of the best. They make for a smooth, quiet ride and I love that they're made in the United States.

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    Reviewed Nov. 6, 2021

    These tires stand up to a beating! The roads in a city not too far from where I live that I travel daily, are very rough with potholes! I try to avoid these holes but when I hit one, I cringe! But for as many holes as I hit, Cooper hits back!!

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    Staff

    Reviewed Nov. 5, 2021

    Have Cooper Discover AT3 on my half ton ram 1500 pickup truck for 34,000 miles now. Treadwear has been excellent. Road noise has been pretty low. They are not as good in the snow as I would have expected for this mildly aggressive tread pattern.

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    Customer ServicePriceRefunds & Payouts

    Reviewed Oct. 25, 2021

    Purchased 6 new Discoverer AT3 tires for my dually as recommended by the tire dealer. Severe cupping and vibration began very soon. Checked out front end components and paid for an expensive wheel alignment (not needed) but still no difference. Dealer says they are fine but cupping getting worse. Will NOT stand behind them. Never had this problem before and cannot get a response or assistance from Cooper. What an expensive issue this has been. Will try to make sure everyone knows before they waste their hard earned dollars on this product.

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    Coverage

    Reviewed Oct. 11, 2021

    Bought 6 AT3 tires. Dealer recommended. Told dealer Cooper Tires in 1990's prone to sidewall damage. Dealer said great improvement. First week right rear outside dually blew sidewall. No warranty coverage. Bought new one. At 9,000 km noticed both front tires cupping. Took over 2 weeks of back and forth dealer/cooper office/me to get warranty. Replaced front with toyos. Ran those since 1988. Never a problem. Will replace rear cooper tires with toyos soon as they become available. Ran crews with up to 14 crew cabs each year for about 27 years. Never a problem with toyos. Lots of blow outs with cooper in 1990's to 2015.

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    Maintenance

    Reviewed Sept. 12, 2021

    Purchased a new Cooper Cobra GT all season tire thru Amazon... I had Big O install it. And turns out the tire is defective... Had a road force balance done on this brand new tire and it's wavy.. This the last time I buy Cooper Tires.

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    Punctuality & Speed

    Reviewed July 28, 2021

    Bought locally and rotated with each oil change. So I thought. I believe they were but records were not kept at the location. Tires worn unevenly. After covid for my first long trip, I inquires and was told Cooper does not back until there is less tread but as always be careful in rain. I decided to wait until after my trip. Lucky I was not killed. Also I did not realize my 80000 warranty tires were only good for 35000. I work 2 miles from home and at home the last year and half since covid. They will give me money off after an argument for the same tire. No way. Now to find a new place to take my business after they blamed me the tires were not rotated where I bought them and had my oil changed.

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    Maintenance

    Reviewed July 17, 2021

    Bought new tires in 2019. Have driven these CS5 Grand Touring tires for 26000 miles in 2 years and 4 months. Two of them are already down to 5/32 and will need replaced at 4/32. They have an 80000 mile warranty that I will need to get honored. Very disappointed in needing to get new tires so soon.

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    Rates

    Reviewed July 16, 2021

    Tires have 10k miles and it's in small pieces like a rat ate tires!!!! I can not believe Mercedes Benz would actually allow such tires on a brand new car!!! This is an embarrassment to mercedes to sponsor such a GARBAGE TIRE

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    Reviewed June 11, 2021

    I had tires for 6 months and had blow out. I took it to a Cooper Tire dealer who told me the bead come apart but it my fault how? Tire could have killed me blowing out at 70 mph. Cooper Tire won't stand behind they tires. A waste of money by.

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    Customer ServiceCoveragePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBillingRatesTransparency

    Reviewed Dec. 11, 2020

    In May 2018, I bought 4 Cooper Tire’s Evolution Tour tires with 65000 miles warranty. After installation, I took the car to Tire Plus to get a full alignment with 3 years warranty and repeated alignment check. I used the alignment as frequently as needed. I also had tire rotation done with oil changes. Meaning all of the required steps to make sure tire maintenance is obeyed- have been taken.

    In July 2020, as a result of a nail in a tire, I took the car to Tire Plus for repair. The Manager, called to say the tire is dangerous to place back on the car – since inside wall of the tire is wore out to its belt- when outside shows no sign of wear. He also pointed out another tire which has been wearing uneven. He also stated, "It is against the law for us to repair that tire" – knowing the inner condition. So, he only could place my donut spare on the car. I went home and used another full-size rim and tire I had previously purchased and held – to replace two bad tires that manager said were unsafe. This means - within the first 30,000 miles, two of Cooper tires had to be taken off my car.

    I called Cooper, spoke with Doug about condition of the tires. He gave me a case number and told me to go to a Cooper dealer in order to look at the tires and adjust accordingly. It took about 2-3 weeks to speak with who sold me the tires. He said, he is not a Cooper dealer, call Cooper Corp to find dealers. Corp reps were directing me to different local stores, but stores told me - they are not Cooper dealer or not anymore). So, after visiting several stores, I slowed as My time would allow, with 2 very young extremely active kids during daycare and pre-k school closures due to covid-19, my own illness, move due to finances and searching for work/income when time would allow. Meanwhile, I had to replace the donut spare tire with another donut tire (as I have been driving this transportation– to make sure, I am not overusing the donut spare- endangering my kids.

    Finally, the first week of December I was able to go to NTB to discuss the four tires in hope for replacement and proper credit from Cooper. I knew I am responsible for partial bill. I called Cooper and spoke with Eric in detail about the condition of the tires. He told me to have NTB to call Cooper for description of Defect and credit.

    Even though I clearly explained to Eric about the UNEVEN WEAR as well as the MASSIVE WEAR INSIDE 2 tires while OUTSIDE showed no sign; when NTB rep called Cooper, Cooper was not really interested to know the UNSAFE condition of the tires (Safety of MY KIDS); but ONLY interested to know the amount of tread left on each tire – so they could prorate based on the tread left – EVEN THOUGH such proration is very improper – considering the fact that tires are defective and wearing internally which made them to be dangerous to be put back on the rime/car.

    Of course, two of the tires that I had to take out (based on Tire Plus manager’s explanation- see 2nd parag. above), had the highest tread size 5/32 – well because, I could not use them anymore. Cooper – knowing that the tires are dangerous to have on the car- only gives 24% credit- as Eric and Dough claim, these tires have a lot of tread left. Also, I have to pay for tire installations, balance and all other fees associated with placing new tires on the car. It is UNREASONABLE, to pay for these fees. I did not cause the defect, but Cooper’s own negligence has done so. In less than half of the life of the tires, I have to pay because of Copper’s dangerous tire.

    It is sad that I have to continue placing my kids in danger of reusing Cooper tire, as my finances are limited. If I had any choice, I would use other manufacture, write off the terrible experience and product of Cooper Tire Company and share such with other consumers around the planet. This was the first time I used Cooper tire in my life, and it will definitely be the last.

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    Reviewed Nov. 29, 2020

    I purchased 4 Cooper StarFire tires. I am a senior and I don’t drive a whole lot as I work from home and have been since 2014. These tires have never been any good. I have had nothing but problems and I’ve had to replace one already and on the 2nd one now. BUYER BEWARE! Throw your money in the toilet. They never wanted an odometer reading to prove mileage. So I am unhappy and you have to have a holes in your head to buy Cooper Tire. I would rather buy retreads.

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    Reviewed Nov. 27, 2020

    I bought these tires for my F250 and they are splitting on the sidewalls, 2 tires, 3rd has small splits starting to split. I rotate my tires and check the air pressure often, I was surprised to see the split over half the way around the tire. Now it's too dangerous to drive.

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    Cooper Tires Company Information

    Company Name:
    Cooper
    Address:
    701 Lima Ave
    City:
    Findlay
    State/Province:
    OH
    Postal Code:
    45840
    Country:
    United States
    Website:
    coopertire.com