Cooper TiresConsumerAffairs Unaccredited Brand
I bought a 2006 Pontiac Vibe with Cooper Tires. Tread was good about 85%. I took the car on the highway and noticed a vibration so annoying went to Sears to get them balanced and alignment but the problem didn't go away. Went to another tire shop. Told me replace 2 front tires and a wheel. They were wrong. Lucky I didn't let them. Then went to Sullivan Tire shop. Told me one rear tire road force was too high. Other 3 were OK and to just drive the car like that till all tires warm out and only thing they could do was to balance them. They should have recommended me to get new tires but didn't. So went to a used tire shop to get new tires as they sell them cheaper with good brands and OMG so relived car runs better now. No more vibration! I will never trust Cooper Tires.
Cooper ATV - My Discount Tire Store recommended these tires for the gravelly roads in Our area. Price was good and very good warranty. So can I say, best tires have ever had on My Xterra. Though heavy feeling at first, soon got used to how they float over the rocky roads out here. Will see how they wear in time. A good buy for sure.
I was doing my maintenance on my tires after they were rotated during my oil change, tire pressure was a couple pounds low. I conducted a visual inspection and found all my tires had cracks between the tread patterns, only 15k miles on them. I contacted Cooper and they said they were 100 guaranteed for from cracks for 4 years. They told me I have to have my sales person call Cooper to get an authorization for replacement. The sales person heard the same thing I did, 100 guaranteed. It took a couple weeks to get the tires in, I was called by the tire company I bought them saying there were in and ready.
What a surprise I got when they told me it would cost me somewhere around 619 dollars. What!!! I was told 100 guaranteed, because I had used their faulty tires for 15k they were going to charge me mileage on the bad tires. I will not buy Cooper again. I should of bought the Big O brand which is made from Cooper but was told they would have replaced them.
I've been through several sets of Cooper CS4 tires on a 2006 Nissan Murano and a 2003 Ford Taurus wagon. The tires have been zero trouble, ride quietly and beautifully. In the Murano, which sits high because it's a crossover SUV body style, these tires do a really good job of maintaining control around curves. The tires don't squish or skate sideways. The body rolls like it should and the tires stay nice and firm on the road and pull out of the curve great. On snow or rain, they are also excellent.
BUT... FORGET getting 80,000 miles out of these tires, which is the warranty mileage. 40,000 is more like it. To be fair, I do not religiously rotate my tires every 6000 - 8000 miles like they say you should. I do it once a year or so, when the car is in for some other service. So I could probably get more out of these tires if I rotated them more. And forget getting any kind of warranty compensation out of Cooper unless you have had all the rotations done by a service center (not yourself), and you have printed records of the rotations. Without that, they won't honor any warranty at all. I will probably keep using them because the performance is excellent, and they can be had for well under $150/tire in the larger 18" rim size I need, which is a good price for a tire like this.
I own a collision and mechanical shop. We have always purchased Cooper Tires for our customers. All of a sudden at the beginning of 2017 we started having issues with the Cooper CS5 tires; customers were complaining of bulges on the sides of their tires. We even had two elderly customers have blowouts. We were told by our distributor that it was the way we were mounting the tires. Now we never had an issue with any other tire we mounted and balanced. I have replaced several customers tires at no cost to them. Cooper refuses to reimburse us. There is obviously an issue with the tires. We have since switched to Firestone and have not had one single problem.
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I purchased Cooper AT3 tires for my truck and after one month they performed very poorly. I complained to Cooper for 5 months to exchange the tires, they never did. And their customer service very hard to deal with, Cooper's warranty doesn't mean anything to the consumer. I will never buy Cooper tires again. Don't buy Cooper tires!!!
Cooper Discoverer A/T 3 - I purchased a four tire set for my Toyota 4-Runner less than a month ago, and today the right rear sidewall blew out on the tire while traveling on the interstate, did not run over anything just a sidewall failure, just unbelievable! I did a Google search on these tires and that "Blew My Mind". 198 sidewall blowouts!
I have a set (Cooper Discoverer AT3) on my Dodge Ram 2500 with a Cummins diesel. I have pulled a 26ft travel through mud and snow with them without a problem. Noise isn't an issue because the engine makes more noise than the tires. They perform well on dry and wet roads. I have over 50,000 miles on them now. Will buy another set when the time comes. Great tire.
This tire is one of the best for the money out there. I have owned a set since 2014 for over three years. This tire has performed excellently. I purchased a new set in 2014 and have put over 30,000 miles on them and they still have 3/4 of the tread left. Very nice American owned and made tire. I will purchase again.
I purchased 4 new Cooper Discoverer Tire in March 2017. Was told that there was a $70.00 rebate when purchasing 4. Sent for rebate and was told that since the Riverside auto in New Bern NC had not signed up as participating dealers, I would not get a rebate. This is clearly false advertising and I would not have bought these tires as the rebate was the motivation for choosing this tire. Nothing was mentioned in the misleading advertising about having to be in with a participating dealer. Apparently they do not care who they screw. After reading the other reviews I would never buy Cooper Tires again. Do not buy Cooper Tires ever!
Three years ago I purchased their 80k tires for my 2004 Toyota Prius. I expected that I would not have to replace them for some time. HOW WRONG WAS!!! When I went to my Toyota dealer (Curry in Croton on RT 6) the tires had ~30k on them, was told that the tires were worn out, and needed to be replaced. Toyota point blank refused to do anything (other than to sell me new tires), and finally told me I had to contact Cooper myself to see if they would at least prorate then for replacement.
That was more than 2 months ago, and to date I have been unable to find a way to contact Cooper so that my situation with their tires could be resolved. I feel that contact with them is designed so that you give up in frustration, and that they are just taking advantage so they can make more profit and to heck with customer support. As a 73 year old senior I am at my wits end with what amount to not getting customer service, but only getting customer DISSERVICE.
I have never written a review before, but feel compelled to do so now. I own several classic cars ranging from the 50s to the 90s. I have purchased many different brands of tires over the years and have had good to not so good luck with them. I always maintain the proper air pressure in these tires. And my vehicles are stored properly. I purchased 4 new Cooper Trendsetter SE P205/70R15 White Wall tires about 2 years ago now, for my 1990 Cadillac Eldorado Biarritz. I HAVE HAD NOTHING BUT BAD LUCK WITH THESE TIRES. Out of the 4 tires, within the first 6 months TWO tires developed an egg shaped bubble on the area of the white wall. I contacted "Cooper Tire" and was advised to contact the business that I purchased the tires from. And was also told that it would be "Unsafe" to drive on these tires. They offered NO other solution.
I complained to the business that I purchased the tires from. I won't mention any names (they restore rims, but sell tires on the side). She was very nice but, it took me over SIX MONTHS to finally get an exchange for the two tires. She, the owner, keep telling me that her supplier, in Miami wouldn't return her calls. What I believe, she finally did was, ordered the new replacement tires, put them on my car and "ate" the price of the old ones. And in the meantime, was advised by "Cooper Tire" not to drive on these tires. For what took 6 months, really? About a year later, with less than 7 thousand miles on them the vehicle started to develop a front end side to side wobble. I have had the front suspension and a 4 wheel alignment done on this car just prior to buying the new tires at Weber Wheel Alignment here in Lake Worth. They are the best since 1952.
Recently, I took the car to another local well-respected auto shop to have the tires balanced. They told me that 3 tires could be balanced but the 4th could not. He showed me a video that he took as he tried to computer balance that tire, and it was clear that the steel belts had shifted, or started separating, which was causing the wobble. The next day, today, 02/10/17 he called me and said that he has located a new tire for my car to replace this bad one. So out of the 4 new tires that I purchased about two years ago, three out of the 4 so far had to be replaced. These are THE WORST TIRES I HAVE EVER HAD. I'm so sad and very disappointed with them. If I could have purchased white walls from another brand at the time, I would have done so.
Submitted rebate online and got a submission number, was doing taxes and found the receipt and realized that I never got the rebate money. Called and they said they emailed me and that that coupon was over in June. So basically they made no real attempt to contact me since they have your phone number also, and their email was probably sent to spam. That is why they do this, to ensure they don't have to actually back up their promotions.
Really happy with my purchase of Cooper tire discoverer 17's. They got a really great warranty, and I found that these tires are much more cheaper in price than much of your Chinese brand tires. Do your homework before buying your next set of tires.
It's a shame to waste time believing that Cooper Tires is running with honesty. I should know better, so I thought they really were going to send me the Visa Prepaid Card for $70 as advertised after purchasing 4 tires and sending the paperwork on time. Their 1st claim is that they never received the papers by US Mail, then they didn't receive the fax; finally they decline the offer. This is ridiculous and they should be ashamed of the way they conduct biz like Banana Republic.
I have 225/60-18, SUV tires, all weather CS5 which I got for the tread life, low noise and it's American sourced. It's a Good all around tire, excellent wet weather performance. Bought tires for trip to Fla and got a great price at Tire Pros in RI.
Michelin is great but I got tired of their prices. Cooper Tires were highly recommended and my dealer promised to take them back if I didn't like them. The tires have good wear and handling. They now have a mileage of 15000. They have more noise than Michelin, but not enough to go back and pay the high price. Cooper Tires are simply excellent.
I have Cooper tires that are for all seasons. It was recommended by people who have owned Cooper tires for years. They are quiet and ride extremely well.
Received the rebate card. The number on the front of the card to register the card does not work. Unable to register the card. Tried to register online, the website on the card does not recognize the card. When I call customer service there is no option for a representative. Other times I call it says leave a message. If your decision to purchase these tires are based on the rebate to offset the cost, then do not purchase. Rebate does not work.
I use Cooper tires on horse trailer and Chevy one ton. I have used Cooper since 1976 because of price and DEPENDABILITY!!! My current set has 10,000 in mileage and is quiet and smooth running.
My tires have great handling in all kinds of weather and have good wearability. I bought them from a local dealer and with a national gift card rebate. The tires are 20000 in mileage and have quick response to steering input and all-weather traction. Cooper, made by Firestone has achieved its own name brand recognition with consistent quality and innovation. Their Discoverer line for trucks and SUV is a sought after product and the CS line on our Subaru upholds that tradition. These tires fit many applications, and are available in T, H, and V compounding.
They are "all weather" tires and were rate as good to great. They're on 10000 km and are very noisy and on going inflation issues so continuing return to dealer to address why concerns with inflation.
I got the tires as it was buy 3 get one for a penny. I've had them for 50000 miles and they have solid performance in all aspects however the only limitation for mine would be they're not made for a sporty SUV even though they handle very well for my Toyota Highlander. I do rotate every five to ten thousand miles plus run nitrogen in them.
My Cooper tires are affordable with a smooth and decent ride and feel. They wear well with a good guarantee similar to other more well known brands. They look nice too. I have them nitrogen filled and that is supposed to keep them cooler on long drives. They seem to have a good tread and stay inflated even though I have had to have them filled with nitrogen air once. They have had a slight pull to one side ever since they were put on my vehicle. I took them in to another store in the same chain and they tried to fix the issue. It helped some, but they still pull slightly. I know I should have gone back to have them to troubleshoot but time management has become the bigger issue. The ride is still smooth.
My Cooper tires do not last in Nevada's heat just like the dealer said, but they were the only tires available for my motor home. I had a blowout and the pressure was where it was recommended to be. Do not trust Cooper tires.
Cooper Response Touring - All-Season, P185/65R14 86T, UTQG: 540AB, Black Sidewall, 60,000 Mile Limited Warranty. They are a good American-made tire. Sears Auto Service Center had them on sale and I got employee discount. It has good handling on wet and dry roads in Alabama's hill country as well as reasonable tire wear. These tires are a good fit for my 2002 Kia Spectra and are a big improvement over the previous bargain Asian import tires in wear and handling. After 20,000 miles starting to notice tire noise but only at Interstate speeds. I got them almost 5 years ago, so it's about time for new ones.
I got Cooper's A/T All Season 265/75S based on extensive online search for reviews from owners of a similar vehicle. It's 15000 in mileage, relatively quiet, and has great wear. BFGoodrich OEM tires on Subaru and on X-terra wore out in less than 30,000 miles. The dealer said OEM have no wear guarantee.
The 60k mile tires I have bought are worn out at 14k miles. One tire was coming apart and only two of the 4 passed inspection. And they won't pass the next one. Tire started thumping at highway speeds, and when checked by a mechanic it found to be coming apart. I've rotated these tires every other oil change to get even wear but they wore out evenly. Worse I've ever had.
I heard Cooper made great tires and thought I'd give them a shot. My Cooper CS4s gave me 83k miles of safe comfortable ride. It's great for dry and wet and okay in snow. I had one sidewall failure and the dealer treated me right. I bought a set of CS5s and hope to get the same results.
I live in a semi-rural community so I have to have tires that are reliable and have good traction in all weather conditions and the Cooper Tires is a comfortable and quiet ride. This is the second set, so it's a total of 80000 miles. I will add that they are made in America, too.
Cooper expert review by Lauren Fix
Cooper Tires may not be as well known as some of the other tire companies, but they have a 100-year history in the tire business. Today, Cooper Tires is a global company with over 65 facilities around the world.
Tire navigator: Search for tires by year, make and model to see a list of options complete with customer reviews.
Availability: Cooper Tires are sold through most major U.S. tire retailers such as NTB, Big O and Sears.
Extensive warranty: Though there are limitations, the Cooper Tires warranty covers free replacement under certain conditions, tread wear protection and a 45-day road test period.
Learning center: Cooper Tires has an extensive area of their website dedicated to education including a video library featuring race car driver Johnny Unser.
Tire rewards: The Cooper Tires Tire Rewards site offers discounts, specials and rebates on many models of tires.
Best for: Sports car and high-end vehicle drivers, extreme performance, touring, winter, run-flats, light truck and SUV drivers and passenger vehicle drivers.
Auto & Finance Contributing Editor
Lauren Fix, also called The Car Coach, is an automotive and auto finance expert. Her understanding of vehicles has made her the “go to” person on TV, radio, print media and the Internet. She has authored multiple books and writes a column for several outlets, including Parade Magazine, NewsMax and Car Coach Reports. She is a regular guest on major news and morning shows, discussing the latest updates on cars and car financing that will help drivers make smart decisions when buying, maintaining and financing cars.
Cooper Tires Company Information
- Company Name:
- 701 Lima Ave
- Postal Code:
- United States
- (800) 854-6288