America's Tire Reviews

Elk Grove CA. - During the month of November I went to have my tires rotated. My service guy was Cody. He checked my tires and told me I needed three tires and said he couldn't rotate my tires unless I replace the three bad tires first. I wasn't feeling this guy. Not trusting this person for some reason. I left. On December 6, 2016, I visited America's Tire in Rancho Cordova on Folsom Blvd. My service guy was Carlos. He checked my tires and said I only needed two tires and not three. Of course I didn't tell him at the time that I first went to America's Tire in Elk Grove. This time I inspected all four tires with him and seen that I really only needed two tires and not three as I was told by Cody in Elk Grove.

We chose this company for the prices, options, and they appeared to be genuinely helpful for the first year. Since then we have begun to have problems with the quality of the valve stems and pressure sensors. Every time the sensor goes off when tire pressure is not low or when the tires are low when then shouldn't be they should fix the problem through our extended service plan. They frequently blame the problems on us and refuse to fix it. Sometimes they blame the weather.

TAKE PICTURES OF YOUR SEATS/RIMS/Paint/Car BEFORE they get a hold of it. Careless workers and manager. Always had good luck with America's Tires, but recently had my leather seat ripped open from the mechanic who kept a sharp tread depth gauge in his pocket as he got in my car. How'd I know it was from the tread gauge? I found it lying in my seat after I was inspecting the new 6 inch rip they left for me.

I have 3 cars and every year couple times I stop there to check the air, change a tire and so on. Since last year I have noticed some negative changes in their customer service. Today, it was the highlight and turned me off totally from this company. I took my Buick Le Sabre for tire rotation and balance as it is in their tire purchase agreement and warranty. My tires were all in a very good shape as I purchased them from them not long time ago. There is only 20,000 miles on these tires and they should run for 60,000. However, recently, on the road at higher speed (70 miles +) the wheel shakes and that could be the balance. First, when I went there (San Ramon, CA), the guy brought my file on the computer and told me it takes 1 hour 45 minutes, but I can make an appointment at 2 pm to make it faster for you. At 2 pm he said it takes you 1.5 hour! hahaha...

We have been customers of America's Tires for several years. Gave them a shot a few years ago with one of our cars and they went out of their way to beat the prices of the local competition. We purchased their replacement certificate warranty for the tires. When we had a problem with a tire, they were prompt and courteous in repairing the tire at no cost. Since then we've now purchased tires for all our vehicles and trailers from them. Highly recommended!

I purchased vintage style Chrome wheels for my 1968 Cougar. The warranty on the receipt stated lifetime structural and 1 year finish warranty. I brought the wheel in within the 1-year time frame and showed them that the wheels had rusted. The tech called the wheel company and after they discussed the problem, I was offered a 10% discount from the wheel company and another 10% discount from America's Tires on my next wheel purchase. I was told that they saw water spots on the wheel so I must not have maintained the wheels properly. I had not been given any instructions on wheel maintenance or details of the wheel warranty. Going to small claims court.

Purchased the Michelin Tires Premier A/S215X55XR17 from America's Tires. I have 70K miles on my ES 350 and I have replaced the tires 3 times. These were OEM tires and unfortunately they seem to wear out very rapidly. They are not even close to the 60K miles warranted by the manufacturer. Each time the dealer has replaced the tires giving me a prorated refund. But I have to pay for the road hazard and install costs each time.

I have been going to this branch of America's tire since it opened and have always been treated kindly by the current managers. We buy tires for export and have always been awarded matched pricing with internet wholesale sources. None of the tires we purchase are ever mounted or balanced and they are all carry out. Today, I went to the branch to pick up some tires we had ordered and found out the last manager was transferred to another store. The new manager did not care to match any pricing I had as he told me that they are a retail store and we need to pay their price if we want to purchase from them. I have never been treated in the manner that I have been today and it is unfortunate that the manager has taken this stand as we do bring them a lot of business on a carryout basis and they will surely miss this.

I purchased 4 new tires for my ford van from America's Tires in Auburn, CA. Horrible mistake. I'm 77 yrs old and don't drive much except to Dr's and so put on inexpensive tires. After 1000 miles, looked out one morning and saw one tire was almost flat. Called America's Tires and they told me to get it over there. I pumped up pressure and started and after about 20 miles, entire sidewall blew right out of tire. When I got to America's Tires they told me it was my fault tire blew out and I had to pay about $40. 2 weeks later looked out and another flat tire in driveway. Took that tire to local tire shop and supposed new stem was no good. At 4,000 miles, look out again and now have my 3rd flat in 4,000 miles. Called America's Tires and they told me to get it right over there.

I went to America's Tires in Salinas CA. Bought 4 new tires, costed me 450 dollars. They told me there was a rebate and it would come in the mail for 220 dollars. I drove on the tires for 2 months, but when I hit a bump rather hard my front passenger tire blew. I went in to them to have it replaced (I hasn't purchased the warranty). They replaced it with another one for 86 dollars. 3 days later I hit the same bump. This time knowing it was coming I slowed way down, slowly moved the car over the bump, (which is actually a curb at work that was put in recently) and when I got out to look at the tire it was still holding air but looked like it had gone through a meat grinder with rubber flapping off of it. I've never had this kind of luck with tires and I've been driving for 30 years. Not to mention, when I take my truck to work that doesn't have America's Tires' tires on it, it takes the curb just fine.

Purchased a new set of tires from them in February 2015. I bought the warranty that comes along with the purchase - paid extra for other stuff. The tires were supposed to be 60,000 miles but not even 800 miles later when the tire driver side shredded to pieces as I was headed to school. I had to contact my insurance for roadside assistance. I also contacted these people to tell them about it. He says my warranty was not going to cover it as I had purchased more tires from them. I purchase more tires from them and gave me again the runaround as I sit here now not being able to go to school because I have no tires and all my money went into these people.

Appointment not honored. I made appointment for 10:30 AM Aug 8, 2015, America's Tire, Co at 6450 Dublin Blvd. in Dublin, Ca. I came around 10:10AM waited around 20 minutes to talk to service representative. I asked for tire rotation but was convinced by America's Tire employee to change two tiers which I accepted. Went outside and come back after about one hour. Well, my car was still on parking lot and nothing done.

I bought a set of tires in December 2014 for my Dodge 2500 diesel truck (heavier than gas engine) supposed to be the best and with the longest warranty (70,000 miles) because I work on construction and normally tow heavy loads on my dump trailer and I just went today to get done my routine balance and rotation also because I had a nail on the tires. So I went to America's tire located on 323 Carmen dr. Camarillo Ca. And I explain it to the guy the reason why I was there.

I went to America's Tire at 2026 Torrance Blvd, in Torrance, CA 90501 (310) 328-6465 and bought two tires. One tire they put on the car and the other tire they put in my trunk as a spare. They told me they were finished. I drove my car home. Later I went to Vons supermarket to buy a few things. I came out of the store and opened my trunk to put my purchased items in there. To my surprise is saw that they had just thrown my tire into the trunk instead of placing it into the recessed slot manufactured to receive the spare tire. To my further surprise, when I began to straighten the tire into its proper place, I found that the workers at America's Tire had destroyed the floor board cover for the recessed tire compartment.

About one year ago I attempted to use America's Tire Company in Clovis, CA. The manager refused to work on my Dodge Dually because I had a 1" spacer between the dual rear wheels. I explained to him the spacers were installed at the dealership and THEY HAD WORKED ON MY TRUCK IN THE PAST. The manager still refused to touch my truck (without even looking at it). I left and told them to close my account.

Bought two tires at America's Tires in Clovis Ca.. Did not buy road hazard. Goodyear GT Tire left rear went flat, tire had a clamp on tire weight embedded into new tire, as if someone forced tire weight into tire. Went back to America's tires and bought a new tire over $100.00 dollars, now tire has a slow leak and my stem caps that came with custom rims were lost. Also my son owned a 911 Porsche and went to same tire shop in Clovis and bought two new rear tires over $500.00 dollars. Next morning left rear tire was almost flat. Took Porsche back, tire person forgot something on stem, had to remount tire. I will not buy any tires from America's Tire in Clovis again. Very unhappy!

When I bought the tires I was told I need my tires rotated every 4000 to 6000 miles. My car has 5000 miles on it. I took my car to Elk Grove store to get the tires rotated. I was told it has to be rotated every 8000 to 10000 miles since they were busy. So to sell the tires I guess they lied to me or they just didn't want to do it. So next time I guess I have to get in writing.

I have been to the Sierra Lakes Store several times. All the employees have been professional each time. The customer service is great and the installers are fast and efficient. I have recommended the store to several different friends. I won't buy my tires anywhere else. It's nice to see an auto business that doesn't try to sell you things you don't need just to make a buck off of you. I've had horrible service at Good Year. Each time I went there, they tried to sell me things and pressured me to do work that wasn't necessary.

I recently used Americas tires on Rosedale hwy, Bakersfield, CA. After 6-7 thousand miles I brought my car back for the supposedly free rotation and balance. I was told that they would not do anything because the tread wear was too low, and that I needed to buy new tires again. Keep in mind these are about two months old... The tech showed me some wear on the inside edge of front tires only... Not horrible, but smooth... to expect me to buy new tires? I get my alignment done every 6k miles... What does this say about Falken Tires or America's Tires?

Had my tire replaced and before they handed me my car key, I inspected the work and noticed the damage on the rim. Complained to the tech and acknowledge the damaged, called another tech and says it's curb damage not from their tech. Called the manager and says the same thing coz they were talking before coming to me. I have a tape around the lip of the rim and it was obviously damaged coz the tape came off exactly where their tool was inserted when removing/installing tire. I hand wash my own car and know if the damaged is old or fresh. Manager didn't do anything so please take pictures of your rims before you let them work on your car. Not going back to America's Tires anymore.

So I will say that this place is always fast and the people aren’t rude (which they shouldn’t be, anyways, since this is partially a service-based company) but I am so disappointed with them after my last trip. I bought all new tires at the end of last summer from this location. I paid for some sort of extra coverage and was guaranteed no matter what happened to my tires, that I would be covered. So I got a nail in my tire over the holiday weekend - waited until Tuesday to come in to get the flat fixed. I was told my tires "did not have legal tread" on them to fix the flat and I needed to buy new tires. I bought them less than 1 year ago! What exactly did I pay for?

Went in yesterday to get some new tires put on my Lexus SC430 in the Upland, CA store. They were very nice and good tires. When they were done, come to find out they had majorly ** up 2 of my rims!!!!! I pointed it out to them and they swore up & down that it wasn't them and there was no way they could have done that! I keep my car spotless. The rims were perfect! When they got the Manager, he came out said the same thing. He went, got his Manager, said the same. They said I hit a curb and I did it! NO, I DIDN'T! 4 different "Managers" came out and then one asked, "Have you had tires put on before", which I replied "Yes". His response was, "Well, they must have done it when you had the last set put on." Are you kidding me???? So basically a bunch of morons work there, don't care at all about your rims and they're all taught to just say, "Oh you hit a curb, it wasn't us."

Had 2 flat tires and ruined one rim, this is a Mercedes convertible. They kept arguing about the cost and wanting to charge for 4 tires and wanted us to buy 4 cheap ** rims. We took all day while on vacation in Palm Springs to get this done right and still, it will take another day...on vacation for a week and still haven't left the hotel???? :(

I was advised to replace my tires at America's Tire in Modesto, CA today. I asked the front desk help some questions - When I had last purchased my previous 4 tires (which had been at America's Tire), what my car mileage was at the time of replacement and if the tires I had purchased had a warranty. He found the date of last purchase to be 7/16/2009 but said he couldn't find the mileage. Together, we guesstimated the mileage since last tire replacement at about 40K. I asked if there was a warranty on the tires. He side-stepped the question and said he didn't believe there to be a warranty. Good customer service would have been to look up the tire warranty information like I did when I returned home from my service appointment.

I've done business with America's Tire off and on for years. I had a problem with my tire constantly needing air (6 months earlier) and was told the tire had a nail in the shoulder, which made it unrepairable, but they could replace it with a similar one for $172.00 out the door and since I didn't purchase from them, take back to where I purchased it and ask if pro-rated road hazard discount was included with my purchase, and if not, come back and they will take care of me. I went to my original purchase place and they repaired it and spotted nail in another tire and repaired them both for $30.00 and sent me on my way. I guess it depends on which America's Tire you go to, because a few years earlier, I went to America's Tire fleeing from another tire place who said my tire was unrepairable and I drove on my donut spare across town and America's Tire repaired my tire so that's why I believed them. But I think that particular team of workers was more interested in making a sell.

When my tire was split open by a rock I took it to nearest repair place (do not have an America's Tire nearby). Tire was judged unsafe to be repaired and the tire person plugged the hole until a new tire was ordered and put on a few days later. Then I returned old tire to America's Tire in Mission Viejo, 200 miles from where I live, who claimed that the tire was repairable, and did not want to pay for the new tire. I had purchased a road hazard warranty. America's Tire refused to speak to local tire dealer regarding the safety of the tire. I told them to destroy the repaired tire since I would never trust driving on it again.

I had a screw in my tire and a slow leak and had it plugged from the outside at the closest repair place. I then went to America's Tire a few weeks later to "do the right thing" and get it inside patched. I found America's Tires has a policy that they will not touch any tire that has been plugged (unless maybe if it has only been plugged in the last few hours) and declared the tire (in this case, a low-mileage tire) has "irreparably damaged" and that it must be replaced. This was all without inspecting the tire. To make matters even more extreme, my tire model (Dunlop Z1) was no longer even available directly through America's Tire and had to be "Special Ordered" from Tire Rack undoubtedly adding replacement time and cost.

Replaced 8/21/2010 (driver side front). One tire GEO HTS YOKAHAMA due to tread separating. Noticed cracks in sidewalls of the other three tires. Told me that is normal for 30,000 mile on 60,000 mile tire. 9/3/2010, driver side rear separated on freeway causing major damage to truck bed and wheel well. Almost flipped over. Truck was thrown to right pointing me to the fast lane. Lucky I got control and got off the freeway. Tire still had air in it. Lost all tread.

On August 3rd, 2010, an order was placed with America's Tire, formerly Discount Tires, through Cole **, my cousin-in-law, who has a resort in Los Cabos, Mexico. He was in need of aluminum rims and tires for his business and was going to fly in that week to pick them up. The tire company took down all his credit card information over the phone to purchase goods, but upon learning he was in Mexico, the tire company informed him that he would have to physically be present to order the merchandise and thus denied using his credit card information to place the order over the phone. In order to expedite the order, my cousin-in-law called me on 8/4/2010 at 10:57 am PST to help out and give Amerca’s Tire a deposit.

I used this store on two different occasions to retire two of our cars. Both times were great. Everything they said would happen did. Price both times was below other local shops. Employees were very careful with what they did with our cars. It’s nice to find places where the customer is still made to feel special.

On July 03, 2008 I took my car to get the air conditioner checked and the oil changed. I had 2 coupons one for the air conditioner, and one for the oil change. I presented them to the clerk. The coupon for the air was for them to check it. I asked how much it would be and he said about 79.00. The coupon said about 45.00. The coupon for the oil was about 18.00. They ended up charging me $333.19.

I went to America's Tire to have a standard tire repair. I had a nail in my rear driver side wheel. I had been to this company numerous times. However on this occasion the employee Chris was the worst person I have every dealt with in any business. I requested to have the tire repaired and tires rotated--a basic and standard procedure. However after Chris went out to inspect the car he said he could not rotate the tires because two were bald. I was puzzled at his claim because there was just a little uneven wear on the driver left tire. I tell Chris I'll just have the tire fixed. After I take my seat at the waiting area within earshot of the counter I overhear Chris say to his technician to not fix the tire on my truck.

I bought 2 brand new tires on October 22nd, 2005 with a 60,000 miles warranty. I am hearing a rigid sound from these tires which are on the front wheels. My mechanic rotated these tires again and found out the noise has now gone back on the rear wheels. I went to America tire Co and compliant about the noise and he said my tires are good after checking them on his machines. But the noise is still there and he said that I need to buy a set of new tires. Now where does my warranty apply when they do not see any physical defects?