America's Tire Reviews

Do NOT give your business to this terrible company. If I could assign a ZERO stars, I would. From having to order two tires shipped in to waiting over THREE hours to get installation, this was THE WORST customer service experience I've had in a long time. 1. I made an appointment for 11 AM. Despite being on-time, I waited 3 hours & 20 minutes. When I asked about this, I was told my truck was "next." 2. BEFORE, while sitting & waiting, I watched at least FOUR people enter the store, get their vehicles done & leave. Even AFTER I was told my truck was "next," at least TWO more customers entered, got their vehicles done and left. 3. I ONLY got any service AFTER I started making a fuss. I was told that the "standard, normal, average" wait time is 1-1/2 hours! These people think they're a doctor's office! 4. Even after being told the truck was manual transmission, they sent out a kid who didn't know how to drive it! MORE waiting.

I had an appointment for 10:15 AM to rotate my tires. When I got signed in they it will be 45 minutes. So what does my appointment time mean, this is what the Doctors and Attorneys make you wait. When I made the appointment I asked if I could wait for my vehicle but 45 minutes is a long time to wait. I'll rotate them myself. I'll never go back.

I came in with a slow leak in my front passenger tire, expecting a simple repair. Instead, I felt pressured into buying four new tires. I was quoted $150 per tire ($600 total), but somehow the total came out to nearly $900 after added protection plans and fees. When I said I might only need one or two tires, the salesperson told me it would be “about $1,000 out the door either way,” so I might as well buy four — which felt misleading and coercive. After checking with my dad and boyfriend, the math didn’t add up.

Been going to America's Tire for years. They always take really good care of me. Prices are good and when I had one tire that got torn up they got me a super cheap replacement that kept me from having to deal with unplanned expenses.

Well I went there to buy 4 tires and have them installed. I got there at 1:45 pm and the female service employee told me I would be done by 4:00pm. Well 4:05pm my car had not even been pulled into a bay. All this time the techs were listening to music, not working and just screwing off. Oh but the inside sales people instead of helping customers they were busy playing slap and tickle with the girls, not customers, and making the real customers wait in line. What I'm saying is it was like being in a pick up bar, very unprofessional. I asked for a refund and left vowing never to go there again. Also don't promise things you can't deliver, especially just to get someone's money. Again I will never go back.

30 Year customer who has ignored several other incidents over the years, but from now on it's off to Costco for me, this was the last straw. I picked up a screw in one early life tire and since the spare is undersized I installed a temporary plug to get to the local AMs tire. I scheduled an appointment and took time off work to get there. While checking in, as soon as I informed them I had patched the tire, it was if I was now radioactive. Not only did they say they could not repair the tire, but they refused to spin balance and rotate the rest. The associate said they can not even pull the tire off the car since it had been patched. What? The best they could offer is that I buy a new tire and to add insult to injury, they couldn't match the tire from in stock at that store, and actually tried to sell me a non-matching tire as the best remedy.

Went there last week to get a patch but rep insisted he could not because "it was borderline close to the edge." One of the reasons I started coming here a few years ago was very transparent and honest. Once Ramon and the old staff left, unfortunately that transparency and integrity left with them. That is too bad, but I won't be coming here again.

America's Tires Apple Valley CA.. I went in to replace my tires under warranty and they refuse to prorate the wear on my tires, they were getting bald and cracking between the treads, they wouldn't give me credit on my warranty, then tried to upsell me and only give my a discount of $10 discount on a set of two tires @ $589.00 for two tires. I said, "No thank you." Next I went to America's Tires Hesperia and they discounted me over $100 dollars on my purchase. I will no longer be buying tires at the Apple Valley America's Tires Apple Valley, seems customer service is second to applying paid for insurance to purchase tires.

Free Tire rotation is a scam. I bought my car asking for tire rotation, which should be free as I bought tires from the same store. But instead I was greeted with some sales pitch asking me to replace all 4 tires, even though he said the tire cannot claim warranty because it is too new. I asked them why do I need to change them. They said it is at a borderline 4/32 thread depth and it is best to replace them. I measure them at home at they are between 4/32 to 5/32, should be enough to last 5K more. I told them I just need Tire rotation, they refused to do it. I said what about the "free" tire rotation promise? Apparently this shop is getting more greedy and I'll never visit this store again. Dublin Blvd, CA. Advisor: Josh.

I changed two new tires twice, in both service it took very long to get them done even if you have an appointment, it took two to three days to order the tires, the tires are horribly bad, and they always charge you even if you bring the tires after few weeks damaged. One time they took the rim and the tire until they order the tire for me and left me with my spare tire for three days spending all my time home scaring to drive... Very poor experience and services of the employees. They try to find any means to charge you extra. I would never go back to them for my entire life.