Tech to Us Reviews

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About Tech to Us

Tech to Us is a remote-access technical support company designed to meet the needs of clients at home and with small businesses. It offers four monthly or annual plans for a flat fee, which covers a variety of devices and operating systems, with a 100% money-back guarantee. Skilled technicians are based in Hartford, Connecticut, and are available every day of the week.

Pros
  • For homes and small businesses
  • Services meet a broad range of needs
  • Money-back promise if issue isn’t fixed
Cons
  • Other fees may apply for some services
  • Doesn’t operate all day long

What is Tech to Us?

Tech to Us is a U.S.-based company that offers remote-access technical support for small businesses and home-based clients. Experienced IT professionals are available every day of the week (thought not at all hours), and the company’s services cover a wide range of devices and operating systems. To get started, you’ll choose a price plan that meets your needs — then you’ll have unlimited access to assistance during Tech to Us’s hours of operation.

Tech to Us plans

Tech to Us offers plans for individuals and businesses. Its plans include service for one PC or Mac, secondary tech like tablets and smartphones and external devices like modems and printers. Experienced technicians use remote access to address most problems that arise, and the company has a money-back guarantee for its plans — so you can get a refund if your specific issue cannot be resolved.

Tech to Us pricing

Tech to Us offers home services ranging from $34.99 to $59.99 a month, depending on your service needs. There’s also a one-time setup fee of $100. Plans cover support for one computer and unlimited secondary devices, including smartphones and smart-home devices, tablets, printers, routers and cameras.

Tech to Us also offers an unlimited business plan for $75 per month, with the same one-time setup fee of $100. Business plans have additional fees for services not included in the base plan, however; these monthly fees include $5 each for extra printer support and $20 for each 500 GB of additional cloud backup. Additional device bundles are available for $35 each per month.

Frequently asked questions

Which brands does Tech to Us support?

Tech to Us supports all computers, mobile devices, auxiliary devices and software.

Does Tech to Us offer 24/7 support?

No. Tech to Us is available every day of the week, but it doesn’t operate 24/7. Its hours of operation: 9 a.m. to 10 p.m. ET Monday through Friday; 9 a.m. to 6 p.m. ET on the weekends. Holiday hours may vary.

Does Tech to Us offer discounts?

Yes, Tech to Us mentions an active military and veteran discount for both U.S. service members and their spouses or significant others. If you qualify, make sure to mention this when discussing Tech to Us plans. Tech to Us also mentions a willingness to work with you to find an affordable solution if you’re facing financial hardships.

Where is Tech to Us located?

Tech to Us is located in Hartford, Connecticut.

Still have questions?

Is Tech to Us legit?

Tech to Us offers home and business technical support every day of the week. Its qualified techs are U.S.-based, and its service plans are affordable for many and meet a variety of needs. However, keep in mind that additional fees may apply for extra services not built into its plans.

Tech to Us Reviews

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    1 featured review
    How do I know I can trust these reviews about Tech to Us?
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    Page 1 Reviews 0 - 17
    Verified purchase
    Staff

    Reviewed June 11, 2026

    Hello... I have had nothing but perfect and timely help from your crews. I don't have to struggle to explain what help and need I have and where, the reps are always exceptionally pleasant and a joy to work with I consider you guys my heroes!

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      Verified purchase
      Staff

      Reviewed June 1, 2026

      My experience with your services, well there is not a single thing I would think of that I would ask you to change. All of the Tech to Us technicians have been professional and knowlegeable. Thanks for a delightful experience and service.

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      Verified purchase
      CoveragePriceMaintenanceStaffRates

      Reviewed May 9, 2026

      Initially I did not know what to expect. I have worked with many that have tried to work but did not know what they were doing. I want someone that is able to fix it so I can get away from the computer chair. I am extremely pleased. I found Tech to Us by searching on Google, that is kind of my main search engine. I would recommend customers to sign up for Tech to Us and do what you can afford, they offer Monthly and Yearly pricing. I am already thinking of changing because I have a feeling it is going to keep acting up on me.

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      Punctuality & SpeedStaffResolution

      Reviewed March 10, 2026

      Overall, I had a good experience with Tech to Us. The team was responsive and tried to resolve my issue as quickly as possible. The process was fairly smooth, though it did take a little time to get everything sorted out. In the end, the support was helpful and I appreciated their effort to make sure things were working properly.

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      Verified purchase
      Customer ServiceStaffEase of Use

      Reviewed Nov. 12, 2025

      I called into Tech to Us for a simple camera repair. I got much more. I felt dread due to the technical challenges that I was experiencing, and instead it turned into a delightful experience. It made my fear based, technology experience much more streamlined, user friendly and uncluttered. The outcome was much more efficiency for my future uses. The camera was fixed instantly. But the rest was an unexpected benefit to overall usage. I would recommend Tech to Us to any of my friends or family members.

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      Verified purchase
      Staff

      Reviewed June 27, 2025

      The technician was a genius and sooo very helpful. I am a technologically challenged senior citizen and I was very, very stressed and didn't know what to do. It was a complicated process but the technician stuck with me and was very patient and kind, I'd say like a saint. He should get a huge raise! I feel very lucky that I got him for my helper!

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      Verified purchase
      StaffRates

      Reviewed May 21, 2025

      My experience with the tech support staff at TechtoUS has been wonderful. I reached out often for support, especially while I was growing my business as a life coach. Tech savvy I was not. For over 2 years I've been consistently impressed by their expertise, respect, genuine interest and patience. Not only were the problems solved, I learned tips and tricks for how to solve future problems myself, as a result I felt empowered. Wherever someone is in their level of experience, I believe the support staff is capable of resolving their problem or knows who to refer them to. For me it's a win-win. Without hesitation, I highly recommend TechtoUS.

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      Verified purchase
      Customer ServiceStaff

      Reviewed May 1, 2025

      I did some research and read that Tech to Us was a good tech firm. I called up and spoke with the initial conversation I spoke with the tech and gave it a shot. Since I have been working with Tech to Us, they have done amazing, well above other companies I have used. Quite a bit better than others. I have already recommended Tech to Us to Friends and Family and will continue to do so.

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      Verified purchase
      Staff

      Reviewed April 24, 2025

      I've needed all kinds of tech support. With Tech to Us, I've had assistance with all kinds of computer problems (user and non-user issues). I've been given guidance for purchasing of technical products. Everyone is easy to understand, patient with me, and no question is too dumb. I highly recommend Tech to Us for those needing the comfort of having someone to guide them with all the tech available to us. Thanks Tech to Us and all the technicians that have gotten me through the problems.

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      Verified purchase
      Customer ServiceMaintenanceStaffResolution

      Reviewed April 10, 2025

      I purchased a new email and was having trouble getting my email to download from Go Daddy. I reached out to Tech to Us and their team really fixed the issue. The technicians were fantastic. They were knowledgeable, professional, patient and succeeded to fix the issue at hand. They have a great followup system and I would highly recommend Tech to Us

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      Verified purchase
      Staff

      Reviewed Feb. 18, 2025

      The Technician was very helpful and instructive. His personality was extremely pleasant. He instructed me in Adobe and showed me how to correct the volume problem. I fully recommend Tech to Us as a reliable and experienced company.

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      Verified purchase
      MaintenanceStaffResolution

      Reviewed Feb. 18, 2025

      The company Tech To Us is awesome. They always help me with all issues and are a pleasure to work with. The technician that I had today was great and he took the time to explain everything and fixed the issues. The best!! If you want friendly tech support then these are the guys.

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      Verified purchase

      Reviewed Jan. 8, 2025

      I am just beginning to fully appreciate the support that Tech to Us provides. I find easy access when I connect, patience with all of my questions and concerns. They clearly communicate both technology issues but also the benefits of what and why certain things need to be done. Thanks for all the support.

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      Verified purchase
      Staff

      Reviewed Dec. 6, 2024

      Tom did a very thorough job of tuning up my Dell desktop. He cleaned some security and registry issues that will make my computing more secure and efficient. I will be using Tech to Us for my laptop and iPad. My wife and I are very pleased with the Tech to Us service and will recommend it to others.

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      Verified purchase
      Staff

      Reviewed Dec. 6, 2024

      The team is available, responsive, friendly and helpful. They are patient with my many types of questions. They never give up and are good about communicating the timeframes to resolve issues. It is nice to have them around and they are also great at taking care of my elderly mother with her account!

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      Verified purchase
      Customer ServiceStaff

      Reviewed Dec. 5, 2024

      Every time I call Tech to Us they correct the problem that I have. The friendly staff is knowledgeable, professional, and accommodating. They enable me to seamlessly run my podcast without worry. Tech to us always corrects my computer problems, I highly recommend Tech to Us to friends and family.

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      Verified purchase
      StaffTransparency

      Reviewed Nov. 30, 2024

      From the beginning, Tech to Us has helped us with every single problem. From updates to security, they keep us up and running. If it were not for them, our computers wouldn't be running so smoothly and secure. I have total confidence in them. I hope they're around forever. They are so dependable.

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      Verified purchase
      Customer ServiceStaff

      Reviewed Nov. 30, 2024

      I needed assistance in deleting videos and photos for more storage. Tech to Us offered excellent technical support. With Best Buy customer service not being good I received excellent, friendly and patient customer service from Tech to Us. Because of the excellent service I received from Tech to Us I will recommend the services to family and friends.

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      Verified purchase
      Staff

      Reviewed Nov. 21, 2024

      I would recommend Tech to Us to all my friends, they always give me the best tech support in a timely fashion and have always resolved any issues I need help with. Since I started my account in 2015, I have nothing but good things to say about the service they have given me.

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      Verified purchase
      PriceRefunds & PayoutsStaff

      Reviewed Nov. 21, 2024

      Everyone at Tech to Us is highly trained. They come into my computer and fix even the smallest of issues, to even bigger issues like my computer crashed. If you don't have this service, don't blame me. Wonderful staff. It is well worth paying for this service. We have it on two computers.

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      Tech to Us Company Information

      Company Name:
      Tech to Us
      Year Founded:
      2010
      Address:
      750 Main Street, Suite 706
      City:
      Hartford
      State/Province:
      CT
      Postal Code:
      06103
      Country:
      United States
      Website:
      www.techtous.com