Tech to Us

Tech to Us

Tech to Us
5.0(1,579)

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Overall Rating5.0 out of 5
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About Tech to Us

Tech to Us is a remote-access technical support company designed to meet the needs of clients at home and with small businesses. It offers four monthly or annual plans for a flat fee, which covers a variety of devices and operating systems, with a 100% money-back guarantee. Skilled technicians are based in Hartford, Connecticut, and are available every day of the week.

    Pros & Cons

    Pros

    • For homes and small businesses
    • Services meet a broad range of needs
    • Money-back promise if issue isn’t fixed

    Cons

    • Other fees may apply for some services
    • Doesn’t operate all day long

    Bottom Line

    Tech to Us offers remote-access home and business technical support. Its money-back guarantee promises a refund if the issue isn’t resolved. Services outside its set plans could require additional fees.

    Tech to Us Reviews

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    Page 3 Reviews 35 - 235
    Verified purchase
    Staff

    Reviewed March 18, 2023

    This has been an excellent service. Mitch, Jacob, and the other techs there I've worked over the last few years are top notch. I have used these guys since 2019, I always feel like they have my back. Thanks all!

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    Staff

    Reviewed March 14, 2023

    I have been with the company Tech to Us for 5 years. My experience is that the technicians are very pleasant and efficient. I would highly recommend the company if you need any help with your computer related problems and devices

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    Reviewed March 13, 2023

    Tech to Us and their technicians are very easy to work with. The Tech to Us technicians understand the root problem and there are no language barriers to overcome. I would personally recommend Tech to Us to friends and family.

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    Reviewed March 13, 2023

    I've had a fabulous experience getting out of technological nightmares! Every time my issues are resolved beautifully! I would recommend Tech to Us to my friends and family. So grateful for the patience and support from the convenience of my home! Highly recommend.

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    Staff

    Reviewed March 10, 2023

    The best group of online professionals I have encountered. They really take good care of me and I continue to be satisfied with their service. Don't know what I would do without them. Something happens to my hardware and software with frequency....

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    Customer ServicePricePunctuality & Speed

    Reviewed March 8, 2023

    Old-fashioned journeymen services capable of helping customers quickly and thoroughly. Tech to Us is capable of acting independently and being effective with any changes and advising me on how to maximize my experience with my computer. In addition, I have not had to repeat a call and have been satisfied, with the service, price, options and customer service.

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    Customer ServiceContract & TermsStaff

    Reviewed March 7, 2023

    As part of my yearly contract with TechtoUs I can request cleanings/checkups,etc.. at least every 3 months...(as well as any emergency call for help when needed). I am very impressed with how thorough this session was... I appreciate the attention to detail and the tech person was available throughout for my questions... I would be very pleased to recommend this Company

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    Punctuality & SpeedStaff

    Reviewed Feb. 28, 2023

    Steve was apropos, diligent and intelligent in his quick help to an illiterate computer dude of 88 years. He was the one to suggest the removal and adding a piece to my computer. I will know where to turn in the future when it comes to having something done by someone like Steve on my computer.

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    Customer Service

    Reviewed Feb. 27, 2023

    The most important thing for me is that I do not have any language barriers. Tech to Us has a local accent. I have had language barriers in the past as well. The second thing is that Tech to Us is very fast to reply. When they do reply, we are almost always resolved.

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    Customer ServiceStaff

    Reviewed Feb. 25, 2023

    Derek is an excellent tech with outstanding communication skills as to any and all problems I needed help with. He never missed a beat. He is the BEST! Tech to Us has a very skilled professional and is a great asset to your company. Keep up your outstanding services.

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    Customer ServiceStaff

    Reviewed Feb. 15, 2023

    I am a new customer. I have talked two technicians, Derek and Camron. Please give both of them a pay raise and give whoever does the hiring a bonus. They all are above excellent. I appreciate all of you. Many thanks to everyone that have helped me with my email issues.

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    Staff

    Reviewed Feb. 10, 2023

    The technician was ever so patient! And he stayed with me and my husband until we resolved both issues. His kindness and expertise as he tried different things was so appreciated and very amazing. Kudos to him and your company.

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    Staff

    Reviewed Feb. 9, 2023

    I have been with Tech to Us since 2018, they are usually very responsive and solve my issues almost always. I would recommend the company to anyone that is in need of technical support. I have convinced my wife to also become a client!

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    Customer Service

    Reviewed Feb. 9, 2023

    Thanks for the prompt service to resolve my issue with Outlook and the updates needed. Great communication and work through the problem. Thanks again for the help! I would highly recommend these guys for all your tech needs, If I ever need anything I will reach out again.

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    Punctuality & SpeedStaff

    Reviewed Feb. 4, 2023

    I would recommend the Tech To Us. They fix all of my issues in a timely manner, especially password ones. Fast, better than I could. Their StickyPassword is the way to go, the team at Tech To Us is great!

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    Staff

    Reviewed Jan. 30, 2023

    I had no hold time with Tech to Us. When speaking to their technician he was friendly and extremely helpful. He helped me with an additional issue I was having with my iPhone as well. This is my fourth time with a technical support company and by far, the best company I have worked with.

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    Customer ServiceStaff

    Reviewed Jan. 30, 2023

    Technical staff extremely knowledgeable. Provide total commitment to resolve customer problems. Totally interested in responding to issues small and large. Often taking the initiative to make follow-up calls to make sure issues are resolved. Staff has a lot of interest in customer satisfaction...no matter how long it takes to resolve issues...especially helpful to senior clients.

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    Customer ServicePriceStaff

    Reviewed Jan. 27, 2023

    I find working with Tech to Us to be easy. The technicians are capable of fixing every issue that I have needed to be fix. They have helped me engage in any type of technological problem that is presented. The technicians are friendly and courteous. And I love that I can speak to a live person to get the job done, rather than requiring chat only. I don't think I have ever waited more than 3 minutes since the first time I called in 2020. Absolutely worth the monthly fee!

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    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 24, 2023

    Quick to respond, very skilled at their jobs, always polite and can be trusted as they have a great BBB accreditation. They're also based in USA so you don't have to take chances with overseas technical help which leads to a lot of scams. Prices are also good and by referring friends you get perks like discounts

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    Reviewed Jan. 16, 2023

    My experience with Tech to Us has been excellent. Their technicians have been great. I look forward to our ongoing experience with Tech to Us. I would recommend Tech to Us to anyone else having trouble. I would like to get Tech to Us involved in some corporations as they can also help.

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    Reviewed Jan. 16, 2023

    Tech to Us has always been responsive. I appreciate the fact that Tech to Us is based in Connecticut. I always have a sense of security because I have a really good protection and my backups on the computer are being completed completely.

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    Staff

    Reviewed Jan. 11, 2023

    One of the things that I love about Tech to Us, is that I can speak to someone about technical issues where there is no language barrier. If I am dealing with a technical problem, language can become a barrier. The agents are easy to understand. In the past, I have dealt with other IT Techs that are clearly not People friendly people. My experience with Tech to Us is the opposite. Every technician is patient, walked me through things step by step and that is not my past experience from other companies.

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    Reviewed Jan. 11, 2023

    The first word is Excellent! The Tech to Us agent worked on my desktop computer for almost 1 month (will not go into specifics on here). Excellent results with my desktop computer. Now, I called Tech to Us for work on my laptop which is an older model (In the meantime I needed to use while he worked on my desktop machine). Again, My results were Excellent. I would highly recommend and not 100% but 1000% my particular Technician from Tech to Us. Anytime I have problems with my computers, I will be calling him back again. Thanks, Steve for everything.

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    Customer ServiceStaff

    Reviewed Dec. 20, 2022

    I have been with Tech to Us for a number of years, would not think about going with another service company. I can call anytime and they have always worked on the computer and printer with great satisfaction. Great work, Roseann.

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    Staff

    Reviewed Dec. 17, 2022

    Love Tech To Us. I recommend them over other tech service companies I have used. Excellent technical knowledge and great service. Very convenient and available anywhere. They take care of my desktop and laptop and cell phone too. The package includes all devices in my house. So economical.

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    Customer Service

    Reviewed Dec. 14, 2022

    I am 77 years old and have been in the technology industry for well over 30 years. I feel that when I have a problem, I want to be able to call someone to fix it. Tech to Us provides me with that ability. I started many years ago because I was in the copier industry. Someone will have an answer when I have an issue, and Tech to Us's technicians are normally able to do that for me.

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    Staff

    Reviewed Dec. 14, 2022

    Consistently easy to access and always a successful resolution of my most difficult issues. They really know how to resolve them, regardless of complexity. Always patient and friendly and they never give up. Nothing is too difficult to resolve, and day, night, anytime.

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    Customer ServiceInstallation & Setup

    Reviewed Dec. 7, 2022

    Was required to download QB updates few days ago, which precipitated huge problems. After hours on phone with QB for 2 days and lots of calls and emails to our CPA, my best advice was to start over in QB going back to 2014! Even though Tech to Us does NOT specialize in QB problems, Camron fixed it by installing previous backup no one else could find, and he did it in just a few minutes!!! Thank you Camron!

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    Reviewed Dec. 7, 2022

    Had a problem with my network. Derek worked several hours and gave me the ability to move files between my two network computers and I appreciate the time and effort of all the techs I have dealt with at Tech To Us.

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    Staff

    Reviewed Dec. 6, 2022

    Great technical support! My issues were resolved, and technician went the extra mile! The technician had a lot of patience with me, and the audios I was having difficulty downloading were very long, and he helped me get the program running!

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    Customer ServiceStaff

    Reviewed Dec. 3, 2022

    Tech To Us has helped me with a variety of technical problems, I can always call in and get great customer service while getting my problem solved quickly. The team of techs they have there are knowledgeable and helpful. 5 stars!

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    Customer Service

    Reviewed Dec. 2, 2022

    I been a Tech to Us customer for 3 years, they have excellent customer service. Easy to connect to them and they solve all of my computer issues. They also have with subscription a free tune-up for your computers.

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    Price

    Reviewed Nov. 28, 2022

    Tech to Us can be trusted. That is the most important thing to me and Tech to Us has earned that. I would recommend Tech to Us because I think the price for the service is a fair price. I get a lot for it and the technicians always fix my issue.

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    Reviewed Nov. 17, 2022

    I am very pleased with the services offered by Tech to Us. Today I had an issue with my mouse that was resolved by the technician. I would highly recommend tech to us if you need help. A plus is they are Located in the US. Thank you!

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    Customer Service

    Reviewed Nov. 5, 2022

    The fact that the technician with Tech to Us helped me after I was paying another service to help service my machine, he logically was able to solve the problems the other company caused. Now not only am I able to access my email, I am able to do it with ease. I recommend Tech to Us. Don't be afraid to go with this company, you will be rewarded.

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    Staff

    Reviewed Nov. 3, 2022

    Everyone I spoke with at Tech to Us is very considerate and helpful. I have no problem with using the computer, but when it comes to fixing it I have trouble. I always feel like I am talking to a trusted friend who is very knowledgeable. I definitely would recommend Tech to Us as a service to any other customer.

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    Reviewed Nov. 3, 2022

    One of the best things about TECH is the quarterly maintenance performed for free. They send a postcard to remind you then you turn your computer over to an American who speaks English and in no time it is done. TOTALLY AWESOME!! Wish I had found them years ago.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Nov. 1, 2022

    Always a job well done with TechToUs! Five stars across the board, very patient and thorough support. They always help me with any issue I have and are quick to offer instruction with whatever issue I have. Helped me with an urgent matter quickly and professionally.

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    Staff

    Reviewed Oct. 28, 2022

    The Tech to Us technicians are extremely helpful and courteous. They always get the job done! I always thank them for their help. I would recommend Tech to Us to another person. I would because they are very helpful in doing things that other users may not understand how to accomplish.

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    Staff

    Reviewed Oct. 28, 2022

    Tech to Us helps in every way. I have such a seamless and supportive environment with the Tech to Us agents. I just have to click on the icon or call and help is on the way. I no longer stress about computers the way I did before. Tech to Us makes it so I don't have to worry about them.

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    Staff

    Reviewed Oct. 17, 2022

    The technicians at Tech to Us are extremely knowledgeable. My challenges are always resolved. The technician's customer support is outstanding, they are great techs. I am very grateful for Tech to Us. I would recommend Tech to Us to other users that are reading reviews to determine if they can assist.

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    Reviewed Oct. 14, 2022

    Mainly, Tech to Us helps when things go wrong with my computer. Recently, I had a problem with my Facebook and the Tech to Us technicians were able to fix. They always straighten out the issues that seem to stump me. The techs are always successful and I'm very pleased. The Tech to Us services are especially good for someone that isn't too tech savvy and doesn't have the time to do the training their selves.

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    Customer ServiceSales & MarketingStaffReliability

    Reviewed Oct. 1, 2022

    Email scammed. Problem fixed by Camron. Couple days later discovered my new emails were not coming through. Connected with Chris. He fixed the problem. They were all going to trash. On the 25th I got locked out of my emails and multiple attempts at logging in were unsuccessful. On 26th I called and spoke with Camron again. He finally fixed the problem. Ryan felt that because of the repeated attempts I would need to wait 12hrs before trying again.

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    Staff

    Reviewed Sept. 30, 2022

    I have not been in contact with Tech to Us recently, which is a good sign for me. Yet, every time I have needed assistance, the Agents have always been there for me. I was recommended to Tech to Us by a friend, and her and her husband (lawyers and judges) who are customers. They also love the service provided at Tech to Us. I would recommend Tech to Us to friends of my own.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2022

    I recommend all of you for taking care of my email problem. I will recommend you to my family members and friends if they have computer problems. I have had this problem for at least one week and its pleasing to know I don't have to concern myself with it any longer. Thanks again for the good service and expertise.

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    Staff

    Reviewed Sept. 5, 2022

    Chris has been a big help in getting rid of most of my problems on my old laptop. Cleaning out some of my useless stuff, tuning the laptop, and giving me advice. He also helps me in deciding which computer I will be purchasing in the near future. Besides Chris, I also what to thank Mitch for also assisting me. "TechtoUs" has great, friendly technology engineers. "TechtoUs" give them both a BONUS. Richard **

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    Staff

    Reviewed Aug. 30, 2022

    I wish to convey that I have no complaints! Everyone I have spoken with have been great. Easy to speak with and always gentle with me when I don't understand what I'm suppose to do which I like when they show patience. Thank You Antonia.

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    Customer ServiceStaff

    Reviewed Aug. 26, 2022

    I have been a customer of Tech to Us for approximately 10 years. They always provide excellent service and answer all my questions. This morning Ryan helped me set up my new printer, and it only took a minute. My sister signed up recently, and she is also very pleased with their service.

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    StaffProcess

    Reviewed Aug. 24, 2022

    Camron was the tech who assisted me, I had a very tricky issue regarding a website which was not quite completed by another provider, and they buried all of the details to set up the email process. Camron hung in there with me and was able to navigate this process to completion. We were actually at a point where he had 2 additional techs from GOOGLE and WIX To unlock the domain! He did an amazing job! I think you should buy him lunch!

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    Contract & Terms

    Reviewed Aug. 20, 2022

    I have used Tech to Us several times. Each time, there was an awesome resolution from the technicians. I have always worked with someone that did not have any language barriers. The technicians at Tech to Us are very patent and explain the technical terms in words that I can understand. It is nice to be able to work with the same technician more than once. I would definitely recommend Tech to Us to all my friends and family.

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    Staff

    Reviewed Aug. 18, 2022

    OH, indeed!! The technicians here helped resolve my issues with a STOLEN YAHOO EMAIL, which was recovered and now more secure than in the past. TTU has always been helpful with my issues, and pretty much anything I've brought up over the years has been resolved favorably. Kudos!! (And the staff is good to work with, too...)

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    Punctuality & Speed

    Reviewed Aug. 16, 2022

    Today I had a problem with my computer backing up. The technician solved it for me very quickly and followed up on the problem. I have been with Tech To Us since 2016 and have enjoyed the service a lot. I would highly recommend the company

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    Customer Service

    Reviewed Aug. 9, 2022

    After spending over 45 minutes trying to get the internet provider to help me connect I was told it was a computer problem. I called TechtoUs who, in fact, found that it was an issue connected to the modem. This was after patiently directing me via the telephone to do what he was not able to do, as there was no internet connection. To be sure it was the modem he also did a virus scan and all showed up clean.

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    Installation & SetupStaff

    Reviewed July 18, 2022

    Tech to Us is TERRIFIC!!!! After dealing with Microsoft "Technical Support" for days at a time trying to get a fix for a problem they created, I gave up and went onto Consumer Affairs and saw the reviews for Tech to Us. The technician at Tech to Us was superb and answered all my questions, he helped me uninstall and reinstall my operating system, and installed all my applications to get me back to a spot of normalcy. I would ABSOLUTELY recommend Tech to Us to any friend, family member or another customer looking for technical assistance.

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    PricePunctuality & Speed

    Reviewed July 9, 2022

    Tech to Us are very competent and efficient. They keep my computer up and running fast and efficient. The reason I switched to Tech to Us is that Best Buy was telling me that there was a waiting period of 3 days to get a technician. While Tech to Us is more expensive in their plans, I am always able, anytime of the day or evening, to get a hold of them IMMEDIATELY and they ALWAYS fix the problem I am encountering. Tech to Us has technicians that are a good source of valuable information. I would and have recommended Tech to Us to other people for their technological difficulties.

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    Staff

    Reviewed July 9, 2022

    I had encountered an unusual problem two days ago, where the computer "yelped" and went dark on me. It appears to have died. I was feeling pretty helpless as I couldn't turn it off or do anything. In a few minutes the computer revived itself and resumed working. This was very disturbing so today I asked Steve of TTU to look into it. He located the problem, fixed it, and tuned up the computer, updated the software and otherwise brought up to snuff. All done very easily and without any participation on my part beyond just telling him the condition I observed. I have been with TTU for several years now and we count ourselves among the very satisfied customers.

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    Staff

    Reviewed July 7, 2022

    Tech to Us is very helpful. All technicians have fixed any problem that I have had, and I am a business owner that needs technology to work. The techs are very polite when speaking with them, and very knowledgeable. Tech to Us ALWAYS helps me out of a jam.

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    Staff

    Reviewed May 24, 2022

    I have been with Tech to Us for four years and have enjoyed the services provided. No matter what my problem is your staff handles and resolves the problems with patience and excellent troubleshooting. Always there when need, highly recommend.

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    PriceStaff

    Reviewed April 30, 2022

    Steve is by far the best technician I have ever had. He follow through, explains in detail, is patient, relatable, and his knowledge of tech is unparalleled to anyone else's. Receiving support from technicians like Steve are what set Tech To Us apart from other companies like Best Buy and Tech2U. Transparency, upfront and affordable pricing, remote one-on-one service from knowledgeable U.S.-based technicians, and very quick turnaround time. Speaking from experience as a former customer who came back after trying several other tech support services, Tech To Us sets a standard other simply cannot meet.

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    Staff

    Reviewed April 29, 2022

    Having Tech to Us as a tech support service gives me someone that I can speak to instantly if I have any issues. I have spoken to the technicians about printer issues or computer slowness. For me it is primarily the instant access avenue. I don't have to take the computer to a store and lug it around. Tech to Us has been very handy and it is working out well. I would recommend Tech to Us as a company to assist you with your technical aspects. All of their technicians are very friendly, knowledgeable and very polite.

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    Reviewed April 28, 2022

    Tech to Us always helps me out. Ever since I've joined. Every time I have a problem or a situation, the technicians are always helpful. That is why I am still with Tech to Us. I've been a business owner, and I learned that if you find a company that does what they're supposed to do, then you stick with them. That's why I am still a Tech to Us customer.

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    Customer ServiceStaff

    Reviewed April 16, 2022

    In my experience with the TechToUs technician, I've found that his personality was very unique. The young man found the way to integrate his job description with his personality. And the end result was a seamless flow of disarming communication for me the customer when in the past I've always felt like I was on the outside looking in. This experience has enhanced my decision for using TechToUs. I believe from every fiber of my being, that this young man's personality and technical skills can serve as a template for others to follow when interacting with a customer. Kudos to him and may he continue to be an asset to this endeavor.

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    PriceStaff

    Reviewed April 12, 2022

    Tech to Us is quite easy to get in touch with. Their technical support staff are quite knowledgeable in what they do. I realize that I am paying more than I planned to, but this service is well worth it. There has not been one issue that Tech to Us has not been able to resolve. One big thing for me is that there are no language barriers with communicating with Tech to Us's technicians. The streaming video features of the television are quite important and the Tech to Us technician was able to resolve that quite efficiently.

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    Installation & Setup

    Reviewed April 9, 2022

    Tech to Us did a fantastic job working on my computer. They worked to get the updates on the machine and redownload and install my applications. As a long-time customer of Tech to Us I would recommend this company to anyone having technical troubles with their computers.

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    Customer Service

    Reviewed April 9, 2022

    Stephen did a great job on both of my computers. Well worth the money spent. I like the ability to call Tech to Us over the phone and get a technician into my computer immediately. I would recommend Tech to Us without reservation to another user that needs technical assistance.

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    Staff

    Reviewed March 27, 2022

    The first month of my experience with this company without a doubt the best service this old man has seen. Everyone is very patience with a novice like myself. Everyone who has helped me is very professional, helpful, and knowledgeable. I would suggest this service to anyone.

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    Punctuality & SpeedStaff

    Reviewed March 18, 2022

    I have been a customer for four years and the service has been great. Every issue I have had was solved quickly. The staff members are courteous and professional. I am very pleased with Tech to Us and recommend it highly.

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    Customer ServicePunctuality & Speed

    Reviewed March 18, 2022

    The latest call I had with Tech to Us was for Multiple Printer Errors and Multiple software errors. All Issues were resolved quickly and as cheerfully as possible. I would absolutely recommend Tech to Us to any person or corporation that would be in need of computer problem solving resolutions.

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    Reviewed March 11, 2022

    Having my own personal IT service increases my self-confidence. As an 80-year-old, it is a wonderful thing to have one less problem to worry about in every growing technological world. I would absolutely recommend Tech to Us to anyone that is experiencing any difficulties with their computer equipment, regardless of their age. I consider myself a very satisfied Tech to Us member on the DIAMOND plan now! Tech to Us has very patient technicians, so you do not have to worry about the way sound when you are trying to describe your current situation.

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    Reviewed March 7, 2022

    I rate Tech to Us 5 Stars Plus. The technicians go well beyond the call of duty. I have been a loyal Tech to Us customer for more than two years and have never been dissatisfied. I will continue using Tech to Us for years to come. I would highly recommend Tech to Us for anyone with computer troubles.

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    Reviewed Feb. 18, 2022

    I am very pleased with the services provided by Tech to Us. I would absolutely recommend Tech to Us to anyone that is looking for assistance of any kind. Having my own IT company helps tremendously. You see the phishing e-mails come through for your personal information and Tech to Us can assist with stopping this. Every time Malwarebytes scans the computer I see no threats. And Sticky Passwords protects my personal logons. With all of these services and the Technicians available, this American based company, fully delivers their money's worth.

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    Staff

    Reviewed Feb. 18, 2022

    Tech to Us has saved my computer and my sanity on numerous occasions. Their professional technicians give great service and have a great attitude. I highly recommend them for your computing needs. Having my own personal technical support team takes a huge weight off my shoulders. I am a born worrier and they alleviate all of my stress.

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    Staff

    Reviewed Feb. 15, 2022

    I have been with Tech to Us for a little over a year and I do not know how I would survive without them. They help me so much with my business. Every technician is helpful, patience, and friendly. I would recommend them to anyone who needs tech support, business or personal.

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    Staff

    Reviewed Feb. 6, 2022

    Steve was absolutely The best Tech I have ever dealt with. Five stars to him and the primary reason I will stay with your company! Steve was outstanding... Will stay with you because of him! Without a doubt I would recommend Tech to Us to others.

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    Customer ServiceStaff

    Reviewed Feb. 4, 2022

    I'm fairly technically savvy, but I've needed help twice in the last three months and Tech to Us has fixed very complicated problems for me with great knowledge, courteousness and diligence. Steve, Mitch and Jason were wonderful to work with and got me up and running- I would not have been able to do this alone. It's good to know I can call on Tech to Us when problems arise.

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    Staff

    Reviewed Jan. 10, 2022

    Angel, has been very patient with correcting a host of issues. He listens and shows me how to fix some of these issues myself in the future. I love that. He is professional and technically proficient. He also explains what he is doing and while he is doing it. I have used other services like iTok and TechtoUs is 10x better especially with front-line services.

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    Customer Service

    Reviewed Jan. 10, 2022

    I would recommend their services to a friend. It works whenever I have to use them. They are all located here in the United States and fix whatever is wrong with my computers or devices. They will also answer any questions I have.

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    Staff

    Reviewed Jan. 8, 2022

    Steven was a delightful tech to work with. He kept me informed as he worked for many hours on my very challenging computer. I signed up for a year gladly. I can't believe how much he got done. I would recommend Tech To Us anytime and anywhere.

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    Customer ServiceStaff

    Reviewed Jan. 8, 2022

    Excellent service every time I have called. Techs are understandable and very knowledgeable. I would recommend to all who need help with their devices and for any tips and recommendations. They provide excellent service every time I am in need of help.

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    Staff

    Reviewed Jan. 5, 2022

    I am not very good with the workings of a computer and the people with whom I have been using at TechtoUs have been very helpful in setting up my computer and keeping it running well. Also, they have helped me to do the right thing with apps, etc. such as getting the right solid state hard drive.

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    Staff

    Reviewed Jan. 4, 2022

    Tech to Us has been wonderful. They have helped me many times with getting my printer working. I am so thankful to have them. All of the technicians at Tech to Us are very professional and knowledgeable. I would recommend them to anyone.

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    Reviewed Jan. 3, 2022

    I have been a customer for the past seven years and your company has done excellent service each time I have used it. I would recommend your service to others. All of the technicians are located right here in the United States which is a plus, plus advantage.

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    Staff

    Reviewed Dec. 31, 2021

    Everything has been fine with Tech to Us. I have been a loyal customer for a very long time. All of the technicians at Tech to Us are wonderful and knowledgeable. I personally would recommend Tech to Us to any future customers that may be like me, confused when it comes to technical items. All of the technicians make me feel very comforted and knowledgeable even when I feel I am not.

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    Staff

    Reviewed Dec. 31, 2021

    This is clearly the best tech support service and I have dealt with many. They are dogged in their solving your problems and I had several pretty difficult ones. A special shout out to Steve who has been truly amazing!

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    Customer ServiceStaff

    Reviewed Dec. 28, 2021

    I would not be able to work without Tech to Us. I have lost my manuscript completely three times, and every time Tech to Us has been able to recover. I always ask multiple questions and they are able to answer. The techs are patient, professional, and nonjudgemental. I am not tech savvy and they always answer in a way I understand.

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    Staff

    Reviewed Dec. 27, 2021

    Chris ** was tremendously helpful both in addressing Google security message concerns and in downloading data from an Outlook external server account to my internal g-mail, Outlook and iphone accounts. Chris also helped coordinate (to and from) my calendars across my g-mail, Outlook and iphone calendars. He spent a long time with me and the results were fantastic. A 5-star experience!

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    Customer ServiceStaff

    Reviewed Dec. 21, 2021

    Angel was polite and easily understood and extremely patient with me. Made the service call very pleasant and nothing to be dreaded as I usually feel. The laptop hadn't been optimized in quite some time and needed many updates. Angel even talked me through connecting our wireless printer on the same call. Tech to Us will be recommended by me.

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    Customer ServiceStaff

    Reviewed Dec. 20, 2021

    They have excellent service, Technicians and response time.. I have never used anyone else in the past. They always fix my issues in a timely fashion, and I would not use anyone else. Being located and coming from the USA is very important to me.

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    Reviewed Dec. 17, 2021

    The technicians today was awesome in helping to resolve my issues. Love this company and all the support I have had during the years. It helps for those of us that are not computer savvy and takes the stress out of solving issues. Nice to be able to have them dial in and identify and correct issues.

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    Customer Service

    Reviewed Dec. 14, 2021

    Tech to Us is the best technical help I have ever had. The technicians help with any computer or IT-related troubles you have without limit. I would recommend Tech to Us's service to anyone that needs assistance with their computers! A major plus is that they are fluent and understand English which eases communication without barriers.

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    Reviewed Dec. 4, 2021

    Every time that I have had a problem with my computer they have resolved the problem. They are very patient and will communicate what the issue is and will try to educate. They are a fully US based service and are dependable.

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    Staff

    Reviewed Dec. 2, 2021

    Today I had a issue where I could not locate my pictures. The technician I had today was so very patient and very helpful, he helped me find the pictures and helped with my other issues as well. I recommend this tech company to everyone, the company Tech to Us.

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    Customer ServiceStaff

    Reviewed Dec. 1, 2021

    I love the Tech to Us service. I think it's worth every penny I spend each month to get my frustrations resolved by the very friendly and very patient Technicians that work for them. My calls are answered immediately. I find that very big because of how long other companies can keep you on hold waiting for service. I would recommend Tech to Us to anyone who gets stuck using or trying to do something on their computer.

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    Staff

    Reviewed Dec. 1, 2021

    I have been a client for a while now and I find the level of service to be top shelf. They are very helpful and professional and I would and have suggested them to others in the future. Five stars in my opinion.

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    Staff

    Reviewed Nov. 30, 2021

    The technicians are extremely helpful and kind for any questions I may have. I have had this service four years and would highly recommend it! They are a fully US based company and I appreciate the service and value they provide.

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    Staff

    Reviewed Nov. 27, 2021

    Chris spent well over one hour working on the issue-never gave up. He knew the various approaches and methodically worked them to success. I was very impressed. Anybody that complains to me about PC problems, I will refer them to Tech to Us!

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    Customer ServiceStaff

    Reviewed Nov. 26, 2021

    Every time I call with a problem you guy's fix it. You are all friendly and helpful. When I need an update you notify me and I feel that you are protecting my computer and I have peace of mind that you care.

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    Customer ServiceInstallation & Setup

    Reviewed Nov. 26, 2021

    This company is fantastic. They always answer right away, and fix whatever problem I am having, and are always polite. I have been very happy with them, and appreciate the antivirus software they install. I will keep using them, and would definitely recommend them!

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    Staff

    Reviewed Nov. 23, 2021

    I used Tech to Us for a number of years and the service is great. This time Chris did all the work, made helpful suggestions and helped me understand more about hardware. It was a real pleasure working with him. He gets 6 stars.

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    Punctuality & SpeedStaff

    Reviewed Nov. 19, 2021

    All services that I have received from Tech to Us have been resolved quickly and the techs have been very helpful with all the issues that I have encountered with my computer. The issues that I have had are with slow retrieval and unable to close my computer. The techs are all very patient and knowledgeable and friendly.

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    Staff

    Reviewed Nov. 15, 2021

    I have used Tech To Us for several years. Their service is very valuable to me because I know very little about computers. They are always very helpful and patient with me. I appreciate their service more than words can say.

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    Staff

    Reviewed Nov. 13, 2021

    Great Service; great people! All work well to keep their customers satisfied. I don't have to worry about the details anymore - what a relief! Steve helped me with my new computer for hours!! Can't find this service anywhere else! I'm very happy to be with a US company. I recommend this company highly to everyone who owns a computer.

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    Staff

    Reviewed Nov. 12, 2021

    You guys have been great to me. I have been a Tech to Us customer for over 6 years! My telephone experience with the Tech to Us agents is always quick, clear and fast. Great people. They really care about their customer.

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    Punctuality & SpeedStaff

    Reviewed Nov. 12, 2021

    We have been very pleased with the level of service in the past year of Tech to Us which is why we renewed immediately. The wait time has been non-existent and the technicians are very courteous and knowledgeable, especially when dealing with someone who is non-technical!

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    Reviewed Nov. 11, 2021

    Absolutely Life Savers! I could not get along without Tech to Us. This is the best company! All my problems with my computer, my iPad and my phone are helped along with Tech to Us's great assistance. Steve was an absolute lifesaver. I would and have recommended Tech to Us to other potential customers, and will absolutely continue doing so.

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    Customer ServiceStaff

    Reviewed Nov. 11, 2021

    I think Tech to Us's customer service is excellent. I have been a customer since 2018. Every time I call up and remote connect, they take care of my troubles in a reasonable amount of time. I like that I can have Tune Ups performed as many times as I desire. In the past I did work with another Tech Support company, and I trust Tech to Us more compared to the other service I was working with. Having my own Tech support company makes my life a lot easier. The Tune Up process, I cannot do on my own. I feel Tech to Us does an excellent job by being detail oriented and working through issues with a fine-tooth comb. I would absolutely recommend Tech to Us to other customers. They are unlike any other company by not pressuring me to add any additional services to my account. I truly appreciate that.

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    Reviewed Nov. 10, 2021

    I have been a long time customer of this company - Tech To Us and I can say it is money well spent! I run a small business and they have bailed me out several times. They will take the time and get it right - the first time!

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    Customer ServiceStaff

    Reviewed Nov. 10, 2021

    I feel really blessed by God that I found Tech to Us. They are always able to handle every computer problem that I have. They were very friendly and helpful on the phone. After reviewing all the advantages to have them as my tech company in all aspects, I decided to do it. And I am very thankful. In Jesus name. Wayne.

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    Contract & TermsStaff

    Reviewed Nov. 6, 2021

    Tech 2 Us has followed through on all of the representations made when I entered into the contract. The support technicians that have assisted me have been consistently knowledgeable, professional, and easy to work with. They are able to address both hardware and software issues across platforms and service providers. And I particularly like the diversity of gender and race that are present. Thank you for your service.

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    Customer Service

    Reviewed Nov. 5, 2021

    I have never had a negative thing to say about anyone at Tech to Us, always positive, always solved my problem whether it was easy or a day or two to fix, we were always very happy with the response!!

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    Punctuality & SpeedStaff

    Reviewed Nov. 5, 2021

    Every interaction and computer tech has been outstanding and extremely patient. I highly recommend this service to everyone I know who has complained about computer issues. I am thrilled to have this resource, especially at this late stage of life given my computer skills could use more training.

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    Punctuality & SpeedStaff

    Reviewed Nov. 3, 2021

    I would highly recommend Tech To Us to anyone. Always prompt with service, knowledgeable and polite. Problem always solved in a reasonable amount of time. They have different programs to fit your needs whether it be personal or business. Whatever your needs I assure you they have it. Near or far away doesn't matter.

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    StaffProcess

    Reviewed Nov. 3, 2021

    Working with Steve and the other technicians at Tech to Us is always an excellent experience. I am limited with the computer technology. It is always an easy process to reach out for assistance for any aspects of Information Technology support. They are friendly, patient and I would highly recommend them to anybody that requires IT Support.

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    Customer ServiceStaff

    Reviewed Nov. 3, 2021

    I think Tech to Us is a great company. I have had you solve all my problems. I am very fortunate to have this company to call when I have problems. They are all very very helpful. The techs are so SMART! They are all always helpful and patient. Even though computers are not my strong suit, they make me feel like an equal rather than someone that knows nothing.

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    Customer Service

    Reviewed Oct. 28, 2021

    Responsive, Reliable, Attentive. 100% Satisfied. I do not call on a daily basis, but knowing that Tech to Us has my back provides confidence in all of my daily technological tasks. Tech to Us is 100 percent US based out of Hartford Connecticut. Tech to Us is great value.

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    Punctuality & SpeedStaff

    Reviewed Oct. 27, 2021

    Tech to Us has been a great service for me and my family. They are very professional and very fast at resolving any issues. They go above and beyond what we have expected of them. I would recommend them to anyone in need of technical support.

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    Contract & TermsStaff

    Reviewed Oct. 24, 2021

    I'm just thrilled with the excellent service from Chris, who was not only very efficient, but patient and accommodating. This was my first experience since signing up and this session made the whole agreement worthwhile. I will definitely recommend TechtoUs to my friends. It's been wonderful to work with Chris, and your company.

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    Reviewed Oct. 18, 2021

    The service was great. The technician was awesome. Helped with my resume and got my computer back up and running after a data crash. They backed up all my stuff and restored it for me. Would recommend to anyone looking for technical service.

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    Staff

    Reviewed Oct. 10, 2021

    Tech to Us lived up to its reputation! With my issues, I have received excellent support. The technicians are very patient and helpful. I found myself in a very stressful situation and they were able to resolve my issue and ease my stress!

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    Customer Service

    Reviewed Sept. 30, 2021

    TTU is one of the most valuable assets that we have regarding computer technical issues. TTU never lets us down when needed and they always respond immediately. We have used TTU for over eight years and will continue to use their services as long as we have a computer.

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    Staff

    Reviewed Sept. 28, 2021

    I am very pleased with Tech to Us knowledge and how helpful they are anytime I need them. They are very patient and professional. I have had them for a year now and am very pleased with everything they do for me!

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    PriceStaff

    Reviewed Sept. 26, 2021

    They are always available, always helpful. Pricey....but they are well worth it! Tech to Us is always very professional and extremely tech savvy. Couldn't ask for better support especially when you need it. If I could give them more than 5 stars, I would.

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    Punctuality & SpeedOnline & App

    Reviewed Sept. 21, 2021

    Fabulous service...On point, very customer oriented. I needed help with my iPhone syncing to my computer and they took care of it better than I even expected. My printer wasn't working and they got that done just as quickly. Would recommend to anyone looking for tech service.

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    Staff

    Reviewed Sept. 16, 2021

    I have found Tech to Us to be very trustworthy and professional. They are always able to solve my technical issues with a wealth of knowledge, a positive attitude and always very patient. I haven't found a grumpy technician yet!

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    Staff

    Reviewed Sept. 15, 2021

    I restarted my computer and all my files and settings disappeared. I did not even have the ability to restore settings since it was all gone. I did an online search and found Tech To Us had a AAA+ rating with BBB and many outstanding reviews....so, I called them. Jason was very informative and made taking the service very easy. I was connected with Steve within seconds....no waiting...and from there my life just got easy!

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    Staff

    Reviewed Sept. 13, 2021

    Very professional, very knowledgeable. Very efficient, and I would highly recommend Tech to Us! Tech to Us was very helpful in a difficult setup that I was having issues with. Also, Tech to Us was very patient with the technical issues involved. Therefore, enabled me to complete the work that I needed to complete my assignment.

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    Staff

    Reviewed Sept. 13, 2021

    Tech to Us is a wonderful service that I have been using for about 2 months. They are very knowledgeable and always fix my issue. I am very happy to have found this company. I would recommend them to anyone!

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    Staff

    Reviewed Sept. 12, 2021

    Steve was accurate and knowledgeable in everything he did. I am totally satisfied with his work and the work of all of your technicians. I wouldn't hesitate to recommend Tech to Us to anyone looking for computer support. I highly recommend them and have always been satisfied with their service.

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    Staff

    Reviewed Sept. 12, 2021

    You were wonderful. You helped me greatly, and I certainly appreciate it. Thank you Steve. When my kids got this for me I didn't think that I would use it. I have used it and Yes, I would absolutely recommend Tech to Us. I am 87 years old and I am not very good at technical things.

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    Reviewed Sept. 12, 2021

    I tried printing something out and custom sizing it and my printer started to act funny and wouldn't print and gave me some other messages as well and I told Steve about it and he fixed the problem immediately and made sure my printers properly functioning, THANKS TECHtoUS!!!! A well done job!!!!

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    Staff

    Reviewed Sept. 11, 2021

    Today I couldn't print and then my lost arrow. Your technician got it back and then an hour later, the printer wouldn't work again. Then, I worked with another tech. He did a great job getting my printer ready to print again.

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    Staff

    Reviewed Sept. 11, 2021

    Excellent, outstanding, courteous, friendly, went overboard. I feel very secure, both me and my wife. I would not hesitate to recommend Tech to Us to anybody. I would HIGHLY RECOMMEND! The tech, Steven, Was courteous, very helpful and over and above the call of duty.

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    Staff

    Reviewed Sept. 10, 2021

    The service agent was very kind considerate. I recommend this highly skilled company, and it is owned and operated right here in the usa! If you are concerned about who is working on your computer and how trustworthy they are, the buck can stop here!

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    Staff

    Reviewed Sept. 10, 2021

    Since I have been with Tech to Us I have gotten the best service to take care of my computer issues that I can't do for myself. Great people with great knowledge! I have the front of the line service which gets me to a tech right away, it's always been great. No wait and the tech who comes on knows what I am talking about almost always before I can explain it all.

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    Punctuality & SpeedStaff

    Reviewed Sept. 9, 2021

    Google Drive popped up whenever I started my laptop & said if you don't remember having this, delete it. I didn't know if I had it or not. Joe was my agent and he quickly determined that I did. I'm glad it was Joe who helped me. He's helped me before and Joe's a good agent!

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    Staff

    Reviewed Sept. 1, 2021

    I have been a client for years, using Tech to Us for my small business and personal use. I recommend Tech to Us to others frequently, because of the terrific service I have always received. No matter what the problem, I always get the right solution. Professional, friendly service at all times.

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    Customer ServiceStaff

    Reviewed Aug. 30, 2021

    I've been with the company for a number of years and Tech to Us has been great to answer my calls in a very timely fashion. The company employees have never failed to rectify my issues in a timely fashion.

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    Customer ServiceStaff

    Reviewed Aug. 27, 2021

    Hi, this is Larry **. I'm almost 80 years old and computers are very problematic for me. I really appreciate the support from Tech to Us. I've been a customer for about a year and a half, and I always get great support from them. I've never experienced a rude employee, and they all accept that I'm a senior citizen and need more time explaining things. I recommend their tech support to everyone I know.

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    Staff

    Reviewed Aug. 27, 2021

    I've been with Tech to Us for many years. If there were more than five stars, I would add them. They do their best to accommodate all of my frustrating desires. The techs are incredibly efficient and patient with my computer ignorance. All I can say at this point is thank you! You guys are great.

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    Staff

    Reviewed Aug. 25, 2021

    MY printer was not printing correctly so I ask if Tech to Us could help. They did and I am now very pleased as my printer is working great. TechtoUS personnel always does a great job. I have nothing but very pleasing things about their service or personnel.

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    Staff

    Reviewed Aug. 18, 2021

    Tech to Us is always available to me. I never have to wait. They are not only friendly and efficient but always, always solve my problem. They got my printer connected when I wasn't able to print. Would recommend to anyone in need of tech support.

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    Reviewed Aug. 17, 2021

    In all of the years I've used tech support, I've never had the great service that Tech to US provides me. They are very knowledgeable and patient. I highly recommend them. He helped us transfer all of our emails and folders from our old computer to the new one. WOW!!

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    Staff

    Reviewed Aug. 14, 2021

    I have used Tech To Us numerous times and have always been pleased with the outcome! They are very supportive, patient and courteous and I wouldn't be able to do a lot with my computer without them! Thanks Tech To Us!

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    Staff

    Reviewed Aug. 14, 2021

    This service is the best. They have courteous knowledgeable people readily available. I would recommend it to both experienced users and for people without any systems experience. Best buy out there for technical support. You can't go wrong with this service.

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    Punctuality & Speed

    Reviewed Aug. 11, 2021