Tech to Us
AUTHORIZED PARTNER

Tech to Us

 5.0/5 (89 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Saved
Tech to Us

About Tech to Us

Tech to Us is a remote-access technical support company designed to meet the needs of clients at home and with small businesses. It offers four monthly or annual plans for a flat fee, which covers a variety of devices and operating systems, with a 100% money-back guarantee. Skilled technicians are based in Hartford, Connecticut, and are available every day of the week.

    Overall Satisfaction Rating

    • 5 stars
    • 4 stars
    • 3 stars
    • 2 stars
    • 1 stars

    Pros

    • For homes and small businesses
    • Services meet a broad range of needs
    • Money-back promise if issue isn’t fixed

    Cons

    • Other fees may apply for some services
    • Doesn’t operate all day long

    Bottom Line

    Tech to Us offers remote-access home and business technical support. Its money-back guarantee promises a refund if the issue isn’t resolved. Services outside its set plans could require additional fees.

    Tech to Us Reviews

    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful
    Any
    • Any
    • Rated with 5 stars
    • Rated with 4 stars
    • Rated with 3 stars
    • Rated with 2 stars
    • Rated with 1 star

    A link has directed you to this review. Its location on this page may change next time you visit.

    1 featured review
    How do I know I can trust these reviews about Tech to Us?
    How do I know I can trust these reviews about Tech to Us?
    • 3,911,915 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.

    For more information about reviews on ConsumerAffairs.com please visit our FAQ.

    Page 3 Reviews 35 - 65
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 17, 2021

    The technicians today was awesome in helping to resolve my issues. Love this company and all the support I have had during the years. It helps for those of us that are not computer savvy and takes the stress out of solving issues. Nice to be able to have them dial in and identify and correct issues.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 14, 2021

    Tech to Us is the best technical help I have ever had. The technicians help with any computer or IT-related troubles you have without limit. I would recommend Tech to Us's service to anyone that needs assistance with their computers! A major plus is that they are fluent and understand English which eases communication without barriers.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 4, 2021

    Every time that I have had a problem with my computer they have resolved the problem. They are very patient and will communicate what the issue is and will try to educate. They are a fully US based service and are dependable.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 2, 2021

    Today I had a issue where I could not locate my pictures. The technician I had today was so very patient and very helpful, he helped me find the pictures and helped with my other issues as well. I recommend this tech company to everyone, the company Tech to Us.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 1, 2021

    I love the Tech to Us service. I think it's worth every penny I spend each month to get my frustrations resolved by the very friendly and very patient Technicians that work for them. My calls are answered immediately. I find that very big because of how long other companies can keep you on hold waiting for service. I would recommend Tech to Us to anyone who gets stuck using or trying to do something on their computer.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 1, 2021

    I have been a client for a while now and I find the level of service to be top shelf. They are very helpful and professional and I would and have suggested them to others in the future. Five stars in my opinion.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 30, 2021

    The technicians are extremely helpful and kind for any questions I may have. I have had this service four years and would highly recommend it! They are a fully US based company and I appreciate the service and value they provide.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 27, 2021

    Chris spent well over one hour working on the issue-never gave up. He knew the various approaches and methodically worked them to success. I was very impressed. Anybody that complains to me about PC problems, I will refer them to Tech to Us!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 26, 2021

    Every time I call with a problem you guy's fix it. You are all friendly and helpful. When I need an update you notify me and I feel that you are protecting my computer and I have peace of mind that you care.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 26, 2021

    This company is fantastic. They always answer right away, and fix whatever problem I am having, and are always polite. I have been very happy with them, and appreciate the antivirus software they install. I will keep using them, and would definitely recommend them!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 23, 2021

    I used Tech to Us for a number of years and the service is great. This time Chris did all the work, made helpful suggestions and helped me understand more about hardware. It was a real pleasure working with him. He gets 6 stars.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 19, 2021

    All services that I have received from Tech to Us have been resolved quickly and the techs have been very helpful with all the issues that I have encountered with my computer. The issues that I have had are with slow retrieval and unable to close my computer. The techs are all very patient and knowledgeable and friendly.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 15, 2021

    I have used Tech To Us for several years. Their service is very valuable to me because I know very little about computers. They are always very helpful and patient with me. I appreciate their service more than words can say.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 13, 2021

    Great Service; great people! All work well to keep their customers satisfied. I don't have to worry about the details anymore - what a relief! Steve helped me with my new computer for hours!! Can't find this service anywhere else! I'm very happy to be with a US company. I recommend this company highly to everyone who owns a computer.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 12, 2021

    You guys have been great to me. I have been a Tech to Us customer for over 6 years! My telephone experience with the Tech to Us agents is always quick, clear and fast. Great people. They really care about their customer.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 12, 2021

    We have been very pleased with the level of service in the past year of Tech to Us which is why we renewed immediately. The wait time has been non-existent and the technicians are very courteous and knowledgeable, especially when dealing with someone who is non-technical!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 11, 2021

    Absolutely Life Savers! I could not get along without Tech to Us. This is the best company! All my problems with my computer, my iPad and my phone are helped along with Tech to Us's great assistance. Steve was an absolute lifesaver. I would and have recommended Tech to Us to other potential customers, and will absolutely continue doing so.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 11, 2021

    I think Tech to Us's customer service is excellent. I have been a customer since 2018. Every time I call up and remote connect, they take care of my troubles in a reasonable amount of time. I like that I can have Tune Ups performed as many times as I desire. In the past I did work with another Tech Support company, and I trust Tech to Us more compared to the other service I was working with. Having my own Tech support company makes my life a lot easier. The Tune Up process, I cannot do on my own. I feel Tech to Us does an excellent job by being detail oriented and working through issues with a fine-tooth comb. I would absolutely recommend Tech to Us to other customers. They are unlike any other company by not pressuring me to add any additional services to my account. I truly appreciate that.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 10, 2021

    I have been a long time customer of this company - Tech To Us and I can say it is money well spent! I run a small business and they have bailed me out several times. They will take the time and get it right - the first time!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 10, 2021

    I feel really blessed by God that I found Tech to Us. They are always able to handle every computer problem that I have. They were very friendly and helpful on the phone. After reviewing all the advantages to have them as my tech company in all aspects, I decided to do it. And I am very thankful. In Jesus name. Wayne.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 6, 2021

    Tech 2 Us has followed through on all of the representations made when I entered into the contract. The support technicians that have assisted me have been consistently knowledgeable, professional, and easy to work with. They are able to address both hardware and software issues across platforms and service providers. And I particularly like the diversity of gender and race that are present. Thank you for your service.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 5, 2021

    I have never had a negative thing to say about anyone at Tech to Us, always positive, always solved my problem whether it was easy or a day or two to fix, we were always very happy with the response!!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 5, 2021

    Every interaction and computer tech has been outstanding and extremely patient. I highly recommend this service to everyone I know who has complained about computer issues. I am thrilled to have this resource, especially at this late stage of life given my computer skills could use more training.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 3, 2021

    I would highly recommend Tech To Us to anyone. Always prompt with service, knowledgeable and polite. Problem always solved in a reasonable amount of time. They have different programs to fit your needs whether it be personal or business. Whatever your needs I assure you they have it. Near or far away doesn't matter.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 3, 2021

    Working with Steve and the other technicians at Tech to Us is always an excellent experience. I am limited with the computer technology. It is always an easy process to reach out for assistance for any aspects of Information Technology support. They are friendly, patient and I would highly recommend them to anybody that requires IT Support.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 3, 2021

    I think Tech to Us is a great company. I have had you solve all my problems. I am very fortunate to have this company to call when I have problems. They are all very very helpful. The techs are so SMART! They are all always helpful and patient. Even though computers are not my strong suit, they make me feel like an equal rather than someone that knows nothing.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 28, 2021

    Responsive, Reliable, Attentive. 100% Satisfied. I do not call on a daily basis, but knowing that Tech to Us has my back provides confidence in all of my daily technological tasks. Tech to Us is 100 percent US based out of Hartford Connecticut. Tech to Us is great value.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 27, 2021

    Tech to Us has been a great service for me and my family. They are very professional and very fast at resolving any issues. They go above and beyond what we have expected of them. I would recommend them to anyone in need of technical support.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 24, 2021

    I'm just thrilled with the excellent service from Chris, who was not only very efficient, but patient and accommodating. This was my first experience since signing up and this session made the whole agreement worthwhile. I will definitely recommend TechtoUs to my friends. It's been wonderful to work with Chris, and your company.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 18, 2021

    The service was great. The technician was awesome. Helped with my resume and got my computer back up and running after a data crash. They backed up all my stuff and restored it for me. Would recommend to anyone looking for technical service.

    Be the first one to find this review helpful
    Loading more reviews...

    Tech to Us Company Information

    Company Name:
    Tech to Us
    Year Founded:
    2010
    Address:
    750 Main Street, Suite 706
    City:
    Hartford
    State/Province:
    CT
    Postal Code:
    06103
    Country:
    United States
    Website:
    www.techtous.com