Tech to Us
AUTHORIZED PARTNER

Tech to Us

 5.0/5 (62 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Saved
Tech to Us

About Tech to Us

Tech to Us is a remote-access technical support company designed to meet the needs of clients at home and with small businesses. It offers four monthly or annual plans for a flat fee, which covers a variety of devices and operating systems, with a 100% money-back guarantee. Skilled technicians are based in Hartford, Connecticut, and are available every day of the week.

    Overall Satisfaction Rating

    • 5 stars
    • 4 stars
    • 3 stars
    • 2 stars
    • 1 stars

    Pros

    • For homes and small businesses
    • Services meet a broad range of needs
    • Money-back promise if issue isn’t fixed

    Cons

    • Other fees may apply for some services
    • Doesn’t operate all day long

    Bottom Line

    Tech to Us offers remote-access home and business technical support. Its money-back guarantee promises a refund if the issue isn’t resolved. Services outside its set plans could require additional fees.

    Tech to Us Reviews

    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful
    Any
    • Any
    • Rated with 5 stars
    • Rated with 4 stars
    • Rated with 3 stars
    • Rated with 2 stars
    • Rated with 1 star

    A link has directed you to this review. Its location on this page may change next time you visit.

    1 featured review
    How do I know I can trust these reviews about Tech to Us?
    How do I know I can trust these reviews about Tech to Us?
    • 4,133,178 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.

    For more information about reviews on ConsumerAffairs.com please visit our FAQ.

    Page 3 Reviews 35 - 65
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 15, 2022

    I have been with Tech to Us for a little over a year and I do not know how I would survive without them. They help me so much with my business. Every technician is helpful, patience, and friendly. I would recommend them to anyone who needs tech support, business or personal.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 6, 2022

    Steve was absolutely The best Tech I have ever dealt with. Five stars to him and the primary reason I will stay with your company! Steve was outstanding... Will stay with you because of him! Without a doubt I would recommend Tech to Us to others.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 4, 2022

    I'm fairly technically savvy, but I've needed help twice in the last three months and Tech to Us has fixed very complicated problems for me with great knowledge, courteousness and diligence. Steve, Mitch and Jason were wonderful to work with and got me up and running- I would not have been able to do this alone. It's good to know I can call on Tech to Us when problems arise.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 10, 2022

    Angel, has been very patient with correcting a host of issues. He listens and shows me how to fix some of these issues myself in the future. I love that. He is professional and technically proficient. He also explains what he is doing and while he is doing it. I have used other services like iTok and TechtoUs is 10x better especially with front-line services.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 10, 2022

    I would recommend their services to a friend. It works whenever I have to use them. They are all located here in the United States and fix whatever is wrong with my computers or devices. They will also answer any questions I have.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 8, 2022

    Steven was a delightful tech to work with. He kept me informed as he worked for many hours on my very challenging computer. I signed up for a year gladly. I can't believe how much he got done. I would recommend Tech To Us anytime and anywhere.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 8, 2022

    Excellent service every time I have called. Techs are understandable and very knowledgeable. I would recommend to all who need help with their devices and for any tips and recommendations. They provide excellent service every time I am in need of help.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 5, 2022

    I am not very good with the workings of a computer and the people with whom I have been using at TechtoUs have been very helpful in setting up my computer and keeping it running well. Also, they have helped me to do the right thing with apps, etc. such as getting the right solid state hard drive.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 4, 2022

    Tech to Us has been wonderful. They have helped me many times with getting my printer working. I am so thankful to have them. All of the technicians at Tech to Us are very professional and knowledgeable. I would recommend them to anyone.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 3, 2022

    I have been a customer for the past seven years and your company has done excellent service each time I have used it. I would recommend your service to others. All of the technicians are located right here in the United States which is a plus, plus advantage.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 31, 2021

    Everything has been fine with Tech to Us. I have been a loyal customer for a very long time. All of the technicians at Tech to Us are wonderful and knowledgeable. I personally would recommend Tech to Us to any future customers that may be like me, confused when it comes to technical items. All of the technicians make me feel very comforted and knowledgeable even when I feel I am not.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 31, 2021

    This is clearly the best tech support service and I have dealt with many. They are dogged in their solving your problems and I had several pretty difficult ones. A special shout out to Steve who has been truly amazing!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 28, 2021

    I would not be able to work without Tech to Us. I have lost my manuscript completely three times, and every time Tech to Us has been able to recover. I always ask multiple questions and they are able to answer. The techs are patient, professional, and nonjudgemental. I am not tech savvy and they always answer in a way I understand.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 27, 2021

    Chris ** was tremendously helpful both in addressing Google security message concerns and in downloading data from an Outlook external server account to my internal g-mail, Outlook and iphone accounts. Chris also helped coordinate (to and from) my calendars across my g-mail, Outlook and iphone calendars. He spent a long time with me and the results were fantastic. A 5-star experience!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 21, 2021

    Angel was polite and easily understood and extremely patient with me. Made the service call very pleasant and nothing to be dreaded as I usually feel. The laptop hadn't been optimized in quite some time and needed many updates. Angel even talked me through connecting our wireless printer on the same call. Tech to Us will be recommended by me.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 20, 2021

    They have excellent service, Technicians and response time.. I have never used anyone else in the past. They always fix my issues in a timely fashion, and I would not use anyone else. Being located and coming from the USA is very important to me.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 17, 2021

    The technicians today was awesome in helping to resolve my issues. Love this company and all the support I have had during the years. It helps for those of us that are not computer savvy and takes the stress out of solving issues. Nice to be able to have them dial in and identify and correct issues.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 14, 2021

    Tech to Us is the best technical help I have ever had. The technicians help with any computer or IT-related troubles you have without limit. I would recommend Tech to Us's service to anyone that needs assistance with their computers! A major plus is that they are fluent and understand English which eases communication without barriers.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 4, 2021

    Every time that I have had a problem with my computer they have resolved the problem. They are very patient and will communicate what the issue is and will try to educate. They are a fully US based service and are dependable.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 2, 2021

    Today I had a issue where I could not locate my pictures. The technician I had today was so very patient and very helpful, he helped me find the pictures and helped with my other issues as well. I recommend this tech company to everyone, the company Tech to Us.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 1, 2021

    I love the Tech to Us service. I think it's worth every penny I spend each month to get my frustrations resolved by the very friendly and very patient Technicians that work for them. My calls are answered immediately. I find that very big because of how long other companies can keep you on hold waiting for service. I would recommend Tech to Us to anyone who gets stuck using or trying to do something on their computer.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 1, 2021

    I have been a client for a while now and I find the level of service to be top shelf. They are very helpful and professional and I would and have suggested them to others in the future. Five stars in my opinion.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 30, 2021

    The technicians are extremely helpful and kind for any questions I may have. I have had this service four years and would highly recommend it! They are a fully US based company and I appreciate the service and value they provide.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 27, 2021

    Chris spent well over one hour working on the issue-never gave up. He knew the various approaches and methodically worked them to success. I was very impressed. Anybody that complains to me about PC problems, I will refer them to Tech to Us!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 26, 2021

    Every time I call with a problem you guy's fix it. You are all friendly and helpful. When I need an update you notify me and I feel that you are protecting my computer and I have peace of mind that you care.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 26, 2021

    This company is fantastic. They always answer right away, and fix whatever problem I am having, and are always polite. I have been very happy with them, and appreciate the antivirus software they install. I will keep using them, and would definitely recommend them!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 23, 2021

    I used Tech to Us for a number of years and the service is great. This time Chris did all the work, made helpful suggestions and helped me understand more about hardware. It was a real pleasure working with him. He gets 6 stars.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 19, 2021

    All services that I have received from Tech to Us have been resolved quickly and the techs have been very helpful with all the issues that I have encountered with my computer. The issues that I have had are with slow retrieval and unable to close my computer. The techs are all very patient and knowledgeable and friendly.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 15, 2021

    I have used Tech To Us for several years. Their service is very valuable to me because I know very little about computers. They are always very helpful and patient with me. I appreciate their service more than words can say.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 13, 2021

    Great Service; great people! All work well to keep their customers satisfied. I don't have to worry about the details anymore - what a relief! Steve helped me with my new computer for hours!! Can't find this service anywhere else! I'm very happy to be with a US company. I recommend this company highly to everyone who owns a computer.

    Be the first one to find this review helpful
    Loading more reviews...

    Tech to Us Company Information

    Company Name:
    Tech to Us
    Year Founded:
    2010
    Address:
    750 Main Street, Suite 706
    City:
    Hartford
    State/Province:
    CT
    Postal Code:
    06103
    Country:
    United States
    Website:
    www.techtous.com