Tech to Us Reviews
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About Tech to Us
Tech to Us is a remote-access technical support company designed to meet the needs of clients at home and with small businesses. It offers four monthly or annual plans for a flat fee, which covers a variety of devices and operating systems, with a 100% money-back guarantee. Skilled technicians are based in Hartford, Connecticut, and are available every day of the week.
- For homes and small businesses
- Services meet a broad range of needs
- Money-back promise if issue isn’t fixed
- Other fees may apply for some services
- Doesn’t operate all day long
Tech to Us Reviews
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Reviewed Nov. 19, 2024
Tech to Us solved my Microsoft update. Tech to Us is always very responsive to my issues when I call in. The hold times when calling in are never too long. They solve my issues 100% of the time. I refer Tech to Us to my friends and anyone seeking technical support.
Reviewed Nov. 19, 2024
There have been several instances where after losing 3 to 5 hours of time while trying to set up a vendor product Tech to Us has come in and in matter of minutes overcome all the obstacles and got me back in business. They literally go out of their way to clean up my messes which are far too technical for my skills and have saved me many times over the past 7 years. This relates to communication with software, annual cleanups on my computer. and the installation of new software.
Reviewed Nov. 16, 2024
I had EXCELLENT service today! I had a unique issue and my tech was extremely knowledgeable and clearly cared a lot about getting my situation resolved, which he did - thankfully!!! Really appreciated the assistance, so happy to have Tech to Us! I highly recommend these guys, they are the very best!
Reviewed Nov. 16, 2024
Tech to Us helped me discover apps that can keep my phone safe. I discovered that many of the recently installed games could have caused viruses and tech to Us help me remove them. Would recommend them to anyone who might need help keeping their phone or computer safe.
Reviewed Nov. 15, 2024
My service with Tech to Us was great. Was having problems attaching documents to my E-mail. Connected to Tech to Us, the techs connected to me and my problem was resolved quickly. I would recommend Tech to Us to anyone that needs computer services. Tech to Us is the best.
Reviewed Nov. 15, 2024
I started getting service from Tech to Us in Sept. 2024. I could not be more satisfied with their service. They started by giving me an overview of my then-current system and ultimately spent the time to provide me with a great recommendation for a new computer and associated accessories. Before them, my computer was very unreliable and sluggish. Now, I have no fear when I get on my new set-up. Each technician has been patient and extremely knowledgeable. I love having this service at my fingertips.
Reviewed Nov. 14, 2024
I have had wonderful experiences with Tech To Us over the years. Their techs are Fast, friendly, and knowledgeable help. It's nice that I don't need to take my computer in for service. Basically, your services are the best. I have recommended you to several of my friends over the years.
Reviewed Aug. 1, 2024
Tech to Us has been extremely helpful and their abilities to show me and instruct me what to do far surpass than what other companies can do. He got me through a situation which required a lot of patience. Their service is much appreciated especially if you are an elderly person.
Reviewed July 27, 2024
I really recommend Tech to Us. Their technicians speak clear English, and they are located in Connecticut and I want to support America. They are always friendly and extremely helpful. The technicians are always there when I need them. They alleviate much stress, even though I am not highly technical. They have saved me many times. I recommend 6 stars.
Reviewed July 26, 2024
I was a little apprehensive at first, but then after a few days with Tech to Us, I felt very comfortable. I knew the Tech to Us technicians knew what they were doing. I finally felt and was thankful for having somebody on my side. I was not able to get anywhere with Drake and Tech to Us finally found the solution. I did thorough research online and only found positive feedback for Tech to Us.
Reviewed July 12, 2024
I had trouble with the printing and then the internet access wasn't working. Both critical to performance. Steve helped me last night and the Jeff worked another 2 hours today and we are now connected. Jeff attached something to help out when I am online and might access something that will affect the performance of the computer. I will gladly let you publish the review. Tech To Us is a wonderful service. I will recommend it to my friends. Susan
Reviewed June 12, 2024
I have Tech to Us because I need the assistance from the technicians. I am working through several brokerage accounts and want the excellent protection provided in the Tech to Us Diamond plan. I have been a client for many years and would absolutely recommend Tech to Us to anyone else needing assistance. Another fact that I like is that they are located in Hartford, Connecticut. There are no language barriers with Tech to Us.
Reviewed June 6, 2024
Tech to Us was extremely helpful and solved my problem with updating from office to Microsoft 365. Very happy with the work! Today I could not solve a problem with Microsoft Office myself. I just couldn't get it uninstalled and 365 installed. My technician was great and helped me in what otherwise may not have gotten resolved.
Reviewed May 30, 2024
I just went on the internet and I was so tired of calling my ISP. They continued to connect me overseas with someone who has a script. Every other sentence was thank you and they never could help me solve my problem. At that point I was done, I gave up. This loyal customer of 25 years said. "That's it. I need a service to help me" and I searched on the internet. They were US based and that was appealing to me. Everything they offered I needed. The technician at Tech to Us, was friendly and patient and kind. I don't want to learn how to fix problems, I just want them fixed. I've been a Tech to Us customer going on 4 years, and I have only been very very very pleased with the service I have gotten.
Reviewed May 17, 2024
Tech to Us is the best support service I have ever had access to. Problems that are very difficult are easy to Tech to Us's trained technicians. The technicians are friendly and thorough. They make sure the problem is resolved prior to disconnecting. All of this is so much better than when Microsoft provided help.
Reviewed May 4, 2024
As a small business owner and someone who is technology inept, Tech to Us is a vital source to my company. Without Tech to Us I would be dealing with another company, and I cannot do this. I have developed relationships with each technician and last week when I called in Mitch did something on my computer no other technician thought of, that finally solved the problem! While small businesses are cutting costs, Tech to Us is one that I cannot part ways with. As a business owner, that is something I know nothing about. I trust you with computers the way I trust a doctor.
Reviewed May 3, 2024
I can always say positive things about my interactions with Tech to Us. I have been subscribed for 8 years and counting. The technicians are helpful, they go the extra mile to resolve the issues. Sometimes they stick around even after hours to resolve an active issue. I would highly recommend Tech to Us, especially Steve to any other customers that are in need.
Reviewed May 2, 2024
I have been a Tech to Us customer for 3 months now. So far my experience has been Excellent. I don't have to worry about any trash or garbage inside the computer. They cleared out malware with their PC Tune Up. I would recommend Tech to Us to a friend or family member. It's worth the monthly fee for peace of mind to me.
Reviewed April 1, 2024
We highly recommend Tech To Us as an online technical support service provider. We have been with this company for several years and it has been our experience that their staff is technically savvy, professional and gets the job done. They have always gone above and beyond and their customer service is stellar.
Reviewed March 21, 2024
I was pleased to have my emails back. And it took a very short time to do this. I am very grateful to the tech who helped me out. Whenever I have used this service, it has always been a grateful experience. All of the techs are great when It comes to solving an issue.
Reviewed March 21, 2024
So far my experience with Tech to Us has been excellent, they have been extremely helpful with resolving my problems. The technicians that I have worked with so far have been kind and courteous. I highly recommend if you have issues with your computers to give these guys a call!
Reviewed Feb. 29, 2024
I can always count on Tech to Us to help with my tech problems as I only know enough to be dangerous. I don't know what I would do without them. My sister recommended Tech to Us to me and my other sister and Tech to Us have all been wonderful every time I have needed their assistance.
Reviewed Feb. 22, 2024
Tech to Us technician was extremely helpful. Considerate, professional, and instinctive, he was able to "walk" me through all the necessary steps (in "plain English"), helping me to address, not one, but two separate issues. He was a technician who knows his stuff and knows how to communicate it to the public. Highly recommended!!
Reviewed Feb. 21, 2024
I'd lost access to my browser when I disconnected a second monitor -- Windows shoved it all the way to the left (I guess it had been between screens when I pulled the cord?). Anyway, there was no way to grab the top without closing the window... It was just dumb design. AND Tech to Us Fixed it in minutes. Less than, probably like one minute. I call upon them quite frequently when Microsoft has built something to screw itself and does so.
Reviewed Feb. 12, 2024
I had an alert about virus which told me not to turn off the computer. Tech to Us discovered a scam and made the fix. Great work by tech that resolved this. Very satisfied. I am always wonderful when Tech to Us takes care of issues. Each time I have issues, Tech to us always come through for me. Very much appreciated and I am glad I have their service.
Reviewed Jan. 20, 2024
The Technicians working for Tech to Us are always courteous and helpful to my troubles. Every technician has diagnosed and resolved all of my issues every time. I would and always recommend all of the Technicians at Tech to Us to all customers that are inquiring about technical support for their computers.
Reviewed Jan. 20, 2024
Tech to Us was very quick and professional. I am very satisfied with Tech to Us's service and the Technician's expertise. I was expecting the process to be complicated and time intensive. But I was pleasantly surprised. I highly recommend you contact them for help with any issues you might have.
Reviewed Jan. 13, 2024
I have had a very positive experience with Tech to Us. I did mention this service to a few friends and family members who are very busy with daily life. I am absolutely spreading the word around. I would recommend Tech to Us to anybody in need to their expertise, which is anything technical.
Reviewed Jan. 13, 2024
I am not too computer savvy, so Tech to Us has been a life saver. They have set up 2 computers, saved me from a scammer and helped me navigate the internet. Love them and would recommend them to anyone. I've tried other companies, and Tech to Us is the best.
Reviewed Jan. 13, 2024
No matter whatever I have had a problem with Tech to Us has fixed it. The technicians have always been polite and worked with it. They always come out on top. There is a security in calling Tech to Us as I know they are always going to fix the computer.
Tech to Us Company Information
- Company Name:
- Tech to Us
- Year Founded:
- 2010
- Address:
- 750 Main Street, Suite 706
- City:
- Hartford
- State/Province:
- CT
- Postal Code:
- 06103
- Country:
- United States
- Website:
- www.techtous.com

