Tech to Us

Old-fashioned journeymen services capable of helping customers quickly and thoroughly. Tech to Us is capable of acting independently and being effective with any changes and advising me on how to maximize my experience with my computer. In addition, I have not had to repeat a call and have been satisfied, with the service, price, options and customer service.

As part of my yearly contract with TechtoUs I can request cleanings/checkups,etc.. at least every 3 months...(as well as any emergency call for help when needed). I am very impressed with how thorough this session was... I appreciate the attention to detail and the tech person was available throughout for my questions... I would be very pleased to recommend this Company

Steve was apropos, diligent and intelligent in his quick help to an illiterate computer dude of 88 years. He was the one to suggest the removal and adding a piece to my computer. I will know where to turn in the future when it comes to having something done by someone like Steve on my computer.

The most important thing for me is that I do not have any language barriers. Tech to Us has a local accent. I have had language barriers in the past as well. The second thing is that Tech to Us is very fast to reply. When they do reply, we are almost always resolved.

Derek is an excellent tech with outstanding communication skills as to any and all problems I needed help with. He never missed a beat. He is the BEST! Tech to Us has a very skilled professional and is a great asset to your company. Keep up your outstanding services.

I am a new customer. I have talked two technicians, Derek and Camron. Please give both of them a pay raise and give whoever does the hiring a bonus. They all are above excellent. I appreciate all of you. Many thanks to everyone that have helped me with my email issues.

The technician was ever so patient! And he stayed with me and my husband until we resolved both issues. His kindness and expertise as he tried different things was so appreciated and very amazing. Kudos to him and your company.

I have been with Tech to Us since 2018, they are usually very responsive and solve my issues almost always. I would recommend the company to anyone that is in need of technical support. I have convinced my wife to also become a client!

Thanks for the prompt service to resolve my issue with Outlook and the updates needed. Great communication and work through the problem. Thanks again for the help! I would highly recommend these guys for all your tech needs, If I ever need anything I will reach out again.

I would recommend the Tech To Us. They fix all of my issues in a timely manner, especially password ones. Fast, better than I could. Their StickyPassword is the way to go, the team at Tech To Us is great!

I had no hold time with Tech to Us. When speaking to their technician he was friendly and extremely helpful. He helped me with an additional issue I was having with my iPhone as well. This is my fourth time with a technical support company and by far, the best company I have worked with.

Technical staff extremely knowledgeable. Provide total commitment to resolve customer problems. Totally interested in responding to issues small and large. Often taking the initiative to make follow-up calls to make sure issues are resolved. Staff has a lot of interest in customer satisfaction...no matter how long it takes to resolve issues...especially helpful to senior clients.

I find working with Tech to Us to be easy. The technicians are capable of fixing every issue that I have needed to be fix. They have helped me engage in any type of technological problem that is presented. The technicians are friendly and courteous. And I love that I can speak to a live person to get the job done, rather than requiring chat only. I don't think I have ever waited more than 3 minutes since the first time I called in 2020. Absolutely worth the monthly fee!

Quick to respond, very skilled at their jobs, always polite and can be trusted as they have a great BBB accreditation. They're also based in USA so you don't have to take chances with overseas technical help which leads to a lot of scams. Prices are also good and by referring friends you get perks like discounts

My experience with Tech to Us has been excellent. Their technicians have been great. I look forward to our ongoing experience with Tech to Us. I would recommend Tech to Us to anyone else having trouble. I would like to get Tech to Us involved in some corporations as they can also help.

Tech to Us has always been responsive. I appreciate the fact that Tech to Us is based in Connecticut. I always have a sense of security because I have a really good protection and my backups on the computer are being completed completely.

One of the things that I love about Tech to Us, is that I can speak to someone about technical issues where there is no language barrier. If I am dealing with a technical problem, language can become a barrier. The agents are easy to understand. In the past, I have dealt with other IT Techs that are clearly not People friendly people. My experience with Tech to Us is the opposite. Every technician is patient, walked me through things step by step and that is not my past experience from other companies.

The first word is Excellent! The Tech to Us agent worked on my desktop computer for almost 1 month (will not go into specifics on here). Excellent results with my desktop computer. Now, I called Tech to Us for work on my laptop which is an older model (In the meantime I needed to use while he worked on my desktop machine). Again, My results were Excellent. I would highly recommend and not 100% but 1000% my particular Technician from Tech to Us. Anytime I have problems with my computers, I will be calling him back again. Thanks, Steve for everything.

I have been with Tech to Us for a number of years, would not think about going with another service company. I can call anytime and they have always worked on the computer and printer with great satisfaction. Great work, Roseann.

Love Tech To Us. I recommend them over other tech service companies I have used. Excellent technical knowledge and great service. Very convenient and available anywhere. They take care of my desktop and laptop and cell phone too. The package includes all devices in my house. So economical.

I am 77 years old and have been in the technology industry for well over 30 years. I feel that when I have a problem, I want to be able to call someone to fix it. Tech to Us provides me with that ability. I started many years ago because I was in the copier industry. Someone will have an answer when I have an issue, and Tech to Us's technicians are normally able to do that for me.

Consistently easy to access and always a successful resolution of my most difficult issues. They really know how to resolve them, regardless of complexity. Always patient and friendly and they never give up. Nothing is too difficult to resolve, and day, night, anytime.

Was required to download QB updates few days ago, which precipitated huge problems. After hours on phone with QB for 2 days and lots of calls and emails to our CPA, my best advice was to start over in QB going back to 2014! Even though Tech to Us does NOT specialize in QB problems, Camron fixed it by installing previous backup no one else could find, and he did it in just a few minutes!!! Thank you Camron!

Had a problem with my network. Derek worked several hours and gave me the ability to move files between my two network computers and I appreciate the time and effort of all the techs I have dealt with at Tech To Us.

Great technical support! My issues were resolved, and technician went the extra mile! The technician had a lot of patience with me, and the audios I was having difficulty downloading were very long, and he helped me get the program running!

Tech To Us has helped me with a variety of technical problems, I can always call in and get great customer service while getting my problem solved quickly. The team of techs they have there are knowledgeable and helpful. 5 stars!

I been a Tech to Us customer for 3 years, they have excellent customer service. Easy to connect to them and they solve all of my computer issues. They also have with subscription a free tune-up for your computers.

Tech to Us can be trusted. That is the most important thing to me and Tech to Us has earned that. I would recommend Tech to Us because I think the price for the service is a fair price. I get a lot for it and the technicians always fix my issue.

I am very pleased with the services offered by Tech to Us. Today I had an issue with my mouse that was resolved by the technician. I would highly recommend tech to us if you need help. A plus is they are Located in the US. Thank you!

The fact that the technician with Tech to Us helped me after I was paying another service to help service my machine, he logically was able to solve the problems the other company caused. Now not only am I able to access my email, I am able to do it with ease. I recommend Tech to Us. Don't be afraid to go with this company, you will be rewarded.