Tech to Us
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About Tech to Us
Tech to Us is a remote-access technical support company designed to meet the needs of clients at home and with small businesses. It offers four monthly or annual plans for a flat fee, which covers a variety of devices and operating systems, with a 100% money-back guarantee. Skilled technicians are based in Hartford, Connecticut, and are available every day of the week.
Pros & Cons
Pros
- For homes and small businesses
- Services meet a broad range of needs
- Money-back promise if issue isn’t fixed
Cons
- Other fees may apply for some services
- Doesn’t operate all day long
Bottom Line
Tech to Us offers remote-access home and business technical support. Its money-back guarantee promises a refund if the issue isn’t resolved. Services outside its set plans could require additional fees.
Tech to Us Reviews
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Reviewed July 20, 2023
Tech to Us has been Outstanding. I would definitely say the technicians are true experts and fantastic communicators. I have never been disappointed when reaching out for help. The service provided by Tech to Us has been top notch for me. The response by the company is timely and thorough.
Reviewed July 20, 2023
Every time I need something technical Tech to Us is always there for me. Their technicians make it sound so simple that even I can perform the actions. Every Tech to Us technician is always helpful and pleasant with me. Because I am so happy with Tech to Us, I have recommended this company to three other users that have found the services to be just as helpful.
Reviewed July 20, 2023
Since I have discovered Tech to Us, I have been blown away with how much I appreciate the company and their technicians. I feel much safer than I ever have out there. It's better than any other program out there and I have browsed quite a few. One thing that I like is that there are no language barriers with Tech to Us.
Reviewed July 18, 2023
Tech to Us has been fantastic every time I have had a problem. I am not very tech savvy and the technicians are very good at assisting with all my troubles every time. I have and would recommend Tech to Us to many people. Anybody I talk to that tells me that they have trouble, I sent the contact information from my phone to them.
Reviewed July 15, 2023
All of the time when I can get through quickly the technicians have been great. Tech to Us solves all my problems with my computer. The only complaint I would even think of is not being able to quickly get through sometimes. I would recommend Tech to Us and their associates to my friends and family.
Reviewed June 22, 2023
The guys have done a terrific job for me at all hours for a number of years which I so appreciate. I do a lot of computer and data entry and when my machine(s) go down, I need them fixed asap. To date, I have no complaints and actually rate them, it would be a 10! I have been so impressed, I repeatedly tell friends and family to sign up with Tech To Us for excellent service at a very reasonable rate. You definitely get your money's worth. Great job guys!
Reviewed June 10, 2023
My computer was setup by a technician named Steve. I am not strong on computers. Steve from Tech to Us was understanding, kind, extremely patient and obviously knowledgeable. We are extremely pleased and excited to experience Tech to Us's program. We look forward to continue support and could not be more thankful for this initiation.
Reviewed June 10, 2023
Tech to Us has helped keep my computer running at an optimum level. The technicians are always courteous and professions. Tech to Us is easy to use, reliable and professional. I would recommend Tech to Us to a friend or family member.
Reviewed May 26, 2023
Never had a problem reaching tech support. Always there for me! I am fairly tech proficient but easily frustrated sometimes. Tech to Us technicians are great listeners. I find them affable and courteous to a one. Waiting sometimes gets to me but does not happen often. Once I'm in my problems always get satisfactorily resolved.
Reviewed May 23, 2023
I am not computer knowlegdeable. I found Tech to us after being scammed. I did some research and found Excellent reviews for Tech to us, made sure they were a U.S. company. Through three computers with myriad problems and never stumped them. All the Techs I have worked with have been excellent. All courteous, friendly. PATIENT (I'm a Luddite Boomer now over 75 and they still amaze me. Just upgraded to the top level coverage.). As I get older I need them more and more!
Reviewed May 19, 2023
Tech to Us is a great service; especially appreciate the cheerful, helpful techs; easy to use; really appreciate the access of the "next in line" (Diamond) service; worth the extra; the tune up was great for cleaning things up and speeding up computer;
Reviewed May 18, 2023
The service has been excellent. I've never had to wait for help for more than a couple of minutes. I always get the same technician and do not have to keep explaining my problems. Even if I do get another technician they are able to reference the notes in the system. Tech to Us's technicians are knowledgeable, professional and have a high level of technical knowledge.
Reviewed May 11, 2023
Tech to Us's technicians have helped me with many issues. Today I needed a printer re-setup, my email needed to be created and connected and had to have malicious extensions removed from my internet browsers. I have had no problems with any technicians. They have always been there for me and been very considerate, thoughtful and knowledgeable.
Reviewed May 9, 2023
My family has been with Tech to Us for seven years and presented many different kinds of problems. Their technicians have picked up rapidly, explained calmly, and fixed my problems. Everyone at Tech to Us has been a joy to deal with. Nice people.
Reviewed May 4, 2023
Appreciate the patience and clarity of the interaction with the technician. He was able to communicate effectively with both my husband and myself even though we are at different levels of proficiency. I feel more confident with this service available to me at any time that either my husband or I need it. Also the importance of backing up our files was something I was aware of, but you made it easy for us to accomplish.
Reviewed May 4, 2023
As usual, Tech to Us has answered all our questions; quickly and courteously. I have been a member for a number of years and really value the service. Each technician that we talk to have a great deal of expertise.
Reviewed April 25, 2023
Love the quick and easy access for technical support. I lost the call due to an incoming call and although I wasn't on the line anymore my technician knew I called and called me back. I really appreciated not having to start the whole call process over again.
Reviewed April 22, 2023
Help me today get connected with various devices. Really appreciate the work of Tech To Us. Able to get on Next in Line service whenever I need it. When I need it, it is so important to have. Can't say enough good about it.
Reviewed April 17, 2023
After one and a half days of effort on my part to get our printer working, it took this group about one hour. We are very happy and will definitely use this service again and recommend it to others. Our daughter who is a customer recommended you to us.
Reviewed April 17, 2023
I have had a good experience with Tech To Us. I am a business unlimited customer. I usually get on the phone for service. Most all technicians are very competent and knowledgeable. When an issue cannot be resolved, they quickly refer me to the correct source and are willing to help me do so. I highly recommend using this service.
Reviewed April 13, 2023
From the beginning with e-mail migration to e-mail issues, Tech to us has been absolutely a lifesaver when it comes to our small business operation. The peace of mind knowing that we have a team of professional available to you is priceless. We will highly recommend TechTo Us to our business associates.
Reviewed April 12, 2023
I have had good service and support from the Tech to Us technicians. They are easy to talk to and I have no language barriers. If I have a problem, the technicians are just a call away. I have recommended people that have told me they need a service to give visual support and fix whatever is going on. Tech to Us is that company.
Reviewed April 8, 2023
Tech to Us goes through everything with me. The technicians spend so much time going through the software and explaining it in simple terms. The technicians at Tech to Us are hands on with the software. The Tech to Us technicians have a very good mannerism and make the process of a call smooth and simple.
Reviewed April 6, 2023
I had a problem with sent Gmails that no one was able to figure out. I found Tech to Us online and emailed them last night. I received a return email this morning and a phone call this afternoon. I was connected to a very kind technician who was extremely professional, courteous, and helpful and he solved the problem! I am extremely appreciative!
Reviewed April 6, 2023
I love the company and all your guys are great on helping me. I am not very good on the computer and they really explain things to me. It feels good to have the help anytime I call in morning or night.
Reviewed April 5, 2023
I am an inexperienced computer operator. Every time I call Tech to Us their agents explain things to me and teach me something new for my computer. No questions are too big or too small for the Tech to Us agents to answer.
Reviewed April 4, 2023
This company is the best! They are very patient all the time with us. They listen and do a great job finding fixes where some of the suppliers of hardware just don't care. I had a problem with both of my printers and yes they fix both! They stay with me until I was completely satisfied. They went back and checked the fixes to make sure they would work in the future. We Love These Guys!
Reviewed April 3, 2023
I am extremely pleased with the Tech to Us service from our initial interaction even before purchasing. The professionalism, courtesy, familial treatment is absolutely AWESOME! I have continuously recommended them to many people in my network. My issues are quickly resolved every time that I call.
Reviewed March 21, 2023
All the techs respond quickly, patiently and never miss resolving my problems or answering questions. They really know what they are doing. I highly recommended for your peace of mind of being able to resolve computer issues conveniently and confidently at home. I also plan to ask for their help setting up a printer in the near future.
Reviewed March 20, 2023
I have been with Tech to us for almost a year and have really enjoyed the service. The technician was extremely helpful and personable. He was able to manage the issue within minutes. I highly recommend. Thank you.
Tech to Us Company Information
- Company Name:
- Tech to Us
- Year Founded:
- 2010
- Address:
- 750 Main Street, Suite 706
- City:
- Hartford
- State/Province:
- CT
- Postal Code:
- 06103
- Country:
- United States
- Website:
- www.techtous.com