Tech to Us Reviews

Tom did a very thorough job of tuning up my Dell desktop. He cleaned some security and registry issues that will make my computing more secure and efficient. I will be using Tech to Us for my laptop and iPad. My wife and I are very pleased with the Tech to Us service and will recommend it to others.

The team is available, responsive, friendly and helpful. They are patient with my many types of questions. They never give up and are good about communicating the timeframes to resolve issues. It is nice to have them around and they are also great at taking care of my elderly mother with her account!

Every time I call Tech to Us they correct the problem that I have. The friendly staff is knowledgeable, professional, and accommodating. They enable me to seamlessly run my podcast without worry. Tech to us always corrects my computer problems, I highly recommend Tech to Us to friends and family.

From the beginning, Tech to Us has helped us with every single problem. From updates to security, they keep us up and running. If it were not for them, our computers wouldn't be running so smoothly and secure. I have total confidence in them. I hope they're around forever. They are so dependable.

I needed assistance in deleting videos and photos for more storage. Tech to Us offered excellent technical support. With Best Buy customer service not being good I received excellent, friendly and patient customer service from Tech to Us. Because of the excellent service I received from Tech to Us I will recommend the services to family and friends.

I would recommend Tech to Us to all my friends, they always give me the best tech support in a timely fashion and have always resolved any issues I need help with. Since I started my account in 2015, I have nothing but good things to say about the service they have given me.

Everyone at Tech to Us is highly trained. They come into my computer and fix even the smallest of issues, to even bigger issues like my computer crashed. If you don't have this service, don't blame me. Wonderful staff. It is well worth paying for this service. We have it on two computers.

Tech to Us solved my Microsoft update. Tech to Us is always very responsive to my issues when I call in. The hold times when calling in are never too long. They solve my issues 100% of the time. I refer Tech to Us to my friends and anyone seeking technical support.

There have been several instances where after losing 3 to 5 hours of time while trying to set up a vendor product Tech to Us has come in and in matter of minutes overcome all the obstacles and got me back in business. They literally go out of their way to clean up my messes which are far too technical for my skills and have saved me many times over the past 7 years. This relates to communication with software, annual cleanups on my computer. and the installation of new software.

I had EXCELLENT service today! I had a unique issue and my tech was extremely knowledgeable and clearly cared a lot about getting my situation resolved, which he did - thankfully!!! Really appreciated the assistance, so happy to have Tech to Us! I highly recommend these guys, they are the very best!

Tech to Us helped me discover apps that can keep my phone safe. I discovered that many of the recently installed games could have caused viruses and tech to Us help me remove them. Would recommend them to anyone who might need help keeping their phone or computer safe.

My service with Tech to Us was great. Was having problems attaching documents to my E-mail. Connected to Tech to Us, the techs connected to me and my problem was resolved quickly. I would recommend Tech to Us to anyone that needs computer services. Tech to Us is the best.

I started getting service from Tech to Us in Sept. 2024. I could not be more satisfied with their service. They started by giving me an overview of my then-current system and ultimately spent the time to provide me with a great recommendation for a new computer and associated accessories. Before them, my computer was very unreliable and sluggish. Now, I have no fear when I get on my new set-up. Each technician has been patient and extremely knowledgeable. I love having this service at my fingertips.

I have had wonderful experiences with Tech To Us over the years. Their techs are Fast, friendly, and knowledgeable help. It's nice that I don't need to take my computer in for service. Basically, your services are the best. I have recommended you to several of my friends over the years.

Tech to Us has been extremely helpful and their abilities to show me and instruct me what to do far surpass than what other companies can do. He got me through a situation which required a lot of patience. Their service is much appreciated especially if you are an elderly person.

I really recommend Tech to Us. Their technicians speak clear English, and they are located in Connecticut and I want to support America. They are always friendly and extremely helpful. The technicians are always there when I need them. They alleviate much stress, even though I am not highly technical. They have saved me many times. I recommend 6 stars.

I was a little apprehensive at first, but then after a few days with Tech to Us, I felt very comfortable. I knew the Tech to Us technicians knew what they were doing. I finally felt and was thankful for having somebody on my side. I was not able to get anywhere with Drake and Tech to Us finally found the solution. I did thorough research online and only found positive feedback for Tech to Us.

I had trouble with the printing and then the internet access wasn't working. Both critical to performance. Steve helped me last night and the Jeff worked another 2 hours today and we are now connected. Jeff attached something to help out when I am online and might access something that will affect the performance of the computer. I will gladly let you publish the review. Tech To Us is a wonderful service. I will recommend it to my friends. Susan

I have Tech to Us because I need the assistance from the technicians. I am working through several brokerage accounts and want the excellent protection provided in the Tech to Us Diamond plan. I have been a client for many years and would absolutely recommend Tech to Us to anyone else needing assistance. Another fact that I like is that they are located in Hartford, Connecticut. There are no language barriers with Tech to Us.

Tech to Us was extremely helpful and solved my problem with updating from office to Microsoft 365. Very happy with the work! Today I could not solve a problem with Microsoft Office myself. I just couldn't get it uninstalled and 365 installed. My technician was great and helped me in what otherwise may not have gotten resolved.

I just went on the internet and I was so tired of calling my ISP. They continued to connect me overseas with someone who has a script. Every other sentence was thank you and they never could help me solve my problem. At that point I was done, I gave up. This loyal customer of 25 years said. "That's it. I need a service to help me" and I searched on the internet. They were US based and that was appealing to me. Everything they offered I needed. The technician at Tech to Us, was friendly and patient and kind. I don't want to learn how to fix problems, I just want them fixed. I've been a Tech to Us customer going on 4 years, and I have only been very very very pleased with the service I have gotten.

Tech to Us is the best support service I have ever had access to. Problems that are very difficult are easy to Tech to Us's trained technicians. The technicians are friendly and thorough. They make sure the problem is resolved prior to disconnecting. All of this is so much better than when Microsoft provided help.

As a small business owner and someone who is technology inept, Tech to Us is a vital source to my company. Without Tech to Us I would be dealing with another company, and I cannot do this. I have developed relationships with each technician and last week when I called in Mitch did something on my computer no other technician thought of, that finally solved the problem! While small businesses are cutting costs, Tech to Us is one that I cannot part ways with. As a business owner, that is something I know nothing about. I trust you with computers the way I trust a doctor.

I can always say positive things about my interactions with Tech to Us. I have been subscribed for 8 years and counting. The technicians are helpful, they go the extra mile to resolve the issues. Sometimes they stick around even after hours to resolve an active issue. I would highly recommend Tech to Us, especially Steve to any other customers that are in need.

I have been a Tech to Us customer for 3 months now. So far my experience has been Excellent. I don't have to worry about any trash or garbage inside the computer. They cleared out malware with their PC Tune Up. I would recommend Tech to Us to a friend or family member. It's worth the monthly fee for peace of mind to me.

We highly recommend Tech To Us as an online technical support service provider. We have been with this company for several years and it has been our experience that their staff is technically savvy, professional and gets the job done. They have always gone above and beyond and their customer service is stellar.

I was pleased to have my emails back. And it took a very short time to do this. I am very grateful to the tech who helped me out. Whenever I have used this service, it has always been a grateful experience. All of the techs are great when It comes to solving an issue.

So far my experience with Tech to Us has been excellent, they have been extremely helpful with resolving my problems. The technicians that I have worked with so far have been kind and courteous. I highly recommend if you have issues with your computers to give these guys a call!

I can always count on Tech to Us to help with my tech problems as I only know enough to be dangerous. I don't know what I would do without them. My sister recommended Tech to Us to me and my other sister and Tech to Us have all been wonderful every time I have needed their assistance.

Tech to Us technician was extremely helpful. Considerate, professional, and instinctive, he was able to "walk" me through all the necessary steps (in "plain English"), helping me to address, not one, but two separate issues. He was a technician who knows his stuff and knows how to communicate it to the public. Highly recommended!!