Capital Steel

The types of building projects that we have pursued with Capital were for both business and personal use. Right now, we're doing three steel buildings with them. It's on our board. We're not permitted 100% yet, but we're in the permit section. So already, this fast, we've been able to procure three deals. Overall, our experience with Capital has been very good. I've only been with them for six weeks and for two months as a dealer, and I've had so much hands-on education.

Capital Steel has also tried to upsell us. Once we totally want a building, I would tell them all I want is the building. But they would talk about sending something and they would charge us $500 to $600. I would tell them not to charge us anything. We can put them in ourselves and that's what we do. But they have one gentleman who doesn’t care for that and he's given us difficult times. I called him a ** and I told them not to have that guy call me. Other than that, they've treated me nicely and I like them. They're nice guys and they're helpful.

They do call on occasion but it is primarily to set up something for me to build for them, that they sold to someone. If we're not busy, we're totally happy to do that. We haven't got very few leads from them for us to put up a building that would benefit us a little more service than that. So it's just fair. I look at Capital Steel and General Steel as one and the same place because they call me and evidently, they've got a good and close working relationship. We have put up some buildings for General Steel and we've put one up for Capital Steel. One was a 30 x 50 and we also put up a 4,000 square foot. We have bought several business from Capital Steel that we sold and right now, we're just putting up a 50 x 100 that we sold. We also just got in and started putting up 110 x 70 that we sold.

Leads didn't slow down from Capital Steel, they completely dried up to a trickle, within one month after forking out over $5,000. We were required to request leads from our account manager, who never provided more than a few over the next 3-4 month. Afterwards, it went to zero. We however stuck to our end of the agreement and continued to make as much contact with any and all leads provided, to ensure we were following the plan, offering assistance and pricing/design adjustments to ensure we had the best opportunity to sell a steel building.

As of today, April 19th, 2019, we have requested leads and follow through by their sales staff at least two dozen times, over the past eight months, without a single return call or email response. Even the leads we ourselves generated, went unheeded or ignored when we requested a design/build quotation. If we did indeed get a quote, it was always way past any possible date to ensure a sale. Not one of the leads they provided was remotely interested in purchasing a steel building from Capital Steel. Even as a pass through with no "dealer markup" we were 30% higher than even the promised "lower than General Steel" direct to consumer pricing, where Capital gets their leads from.

End results: Capital Steel is a cheap rip-off marketing scam of a company, seeking qualified contractor/dealers to milk money from. I unfortunately fell for their scam, because they told sold me on their "exhaustive search for someone like me" sales pitch. I'm the sucker in the end, but Capital Steel; they are the quintessential proof of a "Rip-off" company.

Their builder assistant team also need to pay more attention to what I tell them. With the one building I sold they came back and told me that they didn't realize I was doing a certain thing and they were gonna charge me two grand, after all the contracts was done. I had to eat that because I already had the contract signed with the customer. I told them where the doors were gonna be and they didn’t pay attention. Also what they did that they charged me two grand for was about $50 worth of material. I’m not even gonna try to push their buildings anymore. If they call me and have one for me to go build, I wouldn’t build it. I wouldn’t even try to sell them. I wish I had never bought the dealership.

We do churches, commercial buildings and all sorts of buildings. We’ve done projects in Winston-Salem for a client in a wood shop. Then we’re currently working on a project at the fair ground for the City of Winston-Salem. There are also projects here in Rock Hill and we've got a project underway with the City of Charlotte, North Carolina. I always have been very comfortable working with our sales representative at Capital Steel. I've also had good experiences with their support system. I probably get on their nerves sometimes because I have a lot of questions and I do a lot of phone calls. But they’ve always been very positive with their feedback.

We know there'll be a curve for us to start in doing these buildings because it’s really not a common industry around here. We’re in the hurricane alley and when you got a building that’s rated up to 175 mile an hour wind, it goes over real well here. It’s like two buildings to knock on the quality. Things lined up, the holes were in the right place, the coding was good and it was easy to assemble. I spoke highly of Capital Steel.