Yes, Tesla Energy is legit. Founded in 2016, Tesla Energy is a legitimate solar company that operates nationwide in the U.S. Nearly half (46%) of Tesla Energy customers who reviewed the company on ConsumerAffairs report being satisfied with their experience. The majority of these satisfied customers (43% of all reviewers) rated the company at five stars.
We’ve done the research and combed through reviews from verified customers. We can say with confidence that Tesla Energy is definitely a legit company.
What is Tesla Energy?
Tesla Energy is Tesla’s clean energy company. It creates solar panels and fully integrated solar and battery backup roof options for customers who want to switch to solar power. Tesla Energy provides a virtual consultation with an energy advisor to help you decide if solar is the right choice for you.
Tesla Energy customer reviews
Tesla Energy appears to be a polarizing company. Out of the 578 verified customer reviews on ConsumerAffairs, 43% rated the company at a full 5 out of 5 stars. A slightly higher percentage — 46% — gave Tesla Energy the lowest possible rating: 1 star. Reviewers who don’t have very strong feelings are in the minority, with a total of only 11% choosing 2, 3 or 4 stars.
Tesla Energy’s reviews are similarly mixed. Some customers have positive experiences with the installation team, praising their professionalism and hard work. However, others complain about difficulties in communication. Customers also express frustration with the lack of responsiveness and accountability from Tesla when issues arose with their solar systems, such as faulty inverters and leaks.
Here’s what some of our reviewers had to say:
- "This has been an extremely frustrating experience. There is no reliable way to check installation status, and communication is almost nonexistent. Our original installation was scheduled for 10/28/2025 (over a month of the day we call for installation), but Tesla canceled the same morning, notifying us by email. I had to reschedule myself, pushing the installation to 1/7/2026. When the crew finally arrived, they brought the wrong parts, meaning we now have to wait even longer for completion. The disorganization, lack of accountability, and repeated delays make this a horrible experience. Warning to future customers: Expect last-minute cancellations, long delays, and poor communication. If you value your time, consider other options before choosing Tesla Solar." — Olivia, Hacienda Heights, CA
- "I just had Tesla solar and Powerwall installation. Had a great Tesla install crew here for 3 days. The crew could not have been more professional, kind, respectful, knowledgeable and helpful. Awesome products too! It just works!" — Rob, Evergreen, CO
» READ MORE: Tesla Energy reviews
Is Tesla Energy a scam?
No, Tesla Energy is not a scam. However, solar panels' long-term cost savings can vary dramatically based on your location and energy consumption.
With that in mind, Tesla Energy may not be the right choice for you, but its products and services are not a scam.
Additionally, Tesla Energy offers a 25-year warranty that covers the solar equipment they install. Payment options for Tesla Energy include cash, lease and loan.
Where is Tesla Energy available?
Tesla Energy is available in the following states and territories:
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
Tesla Energy information
Here's more information about Tesla Energy:
| Year founded | 2016 |
|---|---|
| Availability | 50 states |
| Warranty | 25 years |
| Website | https://www.tesla.com/energy |
| Headquarters | Austin, TX |
| Support email | powerwallsupport@tesla.com |
| Support phone number | (877) 798 3752 |
| Payment options | Cash, loan and lease |
FAQ
How long has Tesla Energy been in business?
Tesla Energy has been in business since 2016.
Is Tesla Energy public or private?
Tesla Energy is a private company.
What exactly does Tesla Energy do?
Tesla Energy manufactures and installs solar energy solutions, including solar roofs, solar panels and home battery storage systems.
