Is Tesla Energy legit?
Yes, Tesla Energy is legit. Founded in 2016, Tesla Energy is a legitimate solar company that is available in 50 states in the U.S.
42% of Tesla Energy customers in the last two years report being satisified with the company, with decent ratings for sales staff knowledge, pricing and battery quality.
It's hard for many people to find a good solar company because the industry is still in its infancy.
We’ve done the research and combed through reviews from verified customers. We can say with confidence that Tesla Energy is definitely a legit company.
What is Tesla Energy?
Tesla Energy is Tesla’s clean energy company. It creates solar panels and fully integrated solar and battery backup roof options for customers who want to switch to green energy. The company offers a price-match guarantee to help make solar more affordable for homeowners and businesses. Tesla Energy provides a virtual consultation with an experienced energy advisor to help you decide if solar is the right choice.
Tesla Energy customer reviews
Tesla Energy’s reviews are mixed. Of the 521 verified customer reviews on ConsumerAffairs, 42% are satisfied.
Some customers have positive experiences with the installation team, praising their professionalism and hard work. However, there are complaints about difficulties in communication with the Tesla team. Some customers express frustration with the lack of responsiveness and accountability from Tesla when issues arose with their solar systems, such as faulty inverters and leaks.
Recent Tesla Energy reviews
Elizabeth, Satellite Beach, FL: The Tesla team that installed our whole house solar system led by Brock did a fabulous job. They were very efficient and wrapped everything up in a timely manner. After the 1st install (we decided to get more panels), the electrician demonstrated the energy coming from the panels based on just being installed that day and it was later in the day and it was out producing our power need at that time. Looking forward to getting approval to turn the system on.
Martin, Milford, MA: When I first contacted Tesla, it went crazy fast. Got the inspection and ready for the next steps. But when I tried to contact them (only way to do this is via the website, there's no phone number to call) it would take 1 to 2 weeks to get a response. Things went quiet then for months, but I attributed this to the parts shortage that I knew everyone was experiencing so I wasn't too concerned.
Then about a month ago Tesla came back and started communicating with me really well, answering my questions within an hour of asking via text message. I don't know Diana's last name but she was excellent. In fact, the communications leading up the install got almost TOO good. I was getting a text message and email almost daily!!
Day of Install came (of course, raining) and the Phoenix Team showed up (they told me to mention them, and I'm happy to) and they were really great. They did a good job and when they were done everything was gone you'd never know anyone was here. Because of the rain they had to put the panels up the next day, but if it had been nice I really think they would have gotten everything done that day. While my new system can't export electricity to the grid until after the utility company finishes the paper work they were able to turn the system on immediately and I've now been off grid for 2 days!
Is Tesla Energy a scam?
No, Tesla Energy is not a scam. Solar panels' long-term cost savings vary a lot based on your location and energy consumption.
With that in mind, Tesla Energy may not be the right choice for you, but its products and services are not a scam.
Additionally, Tesla Energy offers a 25-year warranty that covers the solar equipment they install. Payment options for Tesla Energy include cash and loan.
Where is Tesla Energy available?
Tesla Energy is available in the following states and territories:
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
Tesla Energy information
Year founded | 2016 |
---|---|
Availability | 50 states |
Warranty | 25 years |
Website | https://www.tesla.com/energy |
Headquarters | San Mateo, CA |
Support email | powerwallsupport@tesla.com |
Support phone number | (877) 798 3752 |
Payment options | Cash and loan |
Tesla Energy FAQ
How long has Tesla Energy been in business?
Tesla Energy has been in business for 8 years.
Is Tesla Energy public or private?
Tesla Energy is a private company.