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Helios Energy Global Reviews

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Edited by: Morgan Cutolo
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Fact-checked by: Becca Blanco

About Helios Energy Global

Helios Energy Global is a solar panel and battery system company that designs and installs custom solar solutions. Serving 94 cities throughout southern California, Helios offers free consultations and estimates, each job featuring a hand-crafted solar plan to fit your roof and budget.

Visit heliosenergyglobal.com
Pros
  • Custom plans
  • Discrete designs
  • Free consultations
Cons
  • Only serves Southern California
  • May cost more than alternatives

Helios Energy Global Reviews

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    Page 2 Reviews 35 - 75
    Punctuality & SpeedStaff

    Reviewed Sept. 2, 2026

    For my home in Fullerton, Helios Energy Global did a fantastic job. I found them from a quick search online, and after talking with a lovely consultant who was very knowledgeable, they showed me all my options and my solar was installed 45 days later. If you like helpful quick and efficient, these are your guys.

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    Helios Energy Global
    Response from Helios Energy Global

    Thank you so much for sharing your experience with Helios Energy Global. We're glad a quick search led you to us, and that our consultant could walk you through the options before your Fullerton solar install. Getting the system in 45 days, with a helpful, efficient process, is exactly the Helios Energy Global experience we want every customer to have.

    Thank you again for trusting us with your project in Fullerton. We're always here if you need anything down the road.

    Punctuality & Speed

    Reviewed Sept. 1, 2026

    The project at my home in Garden Grove centered on a solar expansion, using Enphase Microinverters on a composite shingle roof. I first got the Helios Energy Global name from a neighbor. I didn't have to wait long for answers most of the time.

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    Helios Energy Global
    Response from Helios Energy Global

    Thank you so much for sharing your experience with Helios Energy Global. We're glad the solar expansion at your Garden Grove home went smoother than expected, and that our team could get Enphase microinverters on your composite shingle roof without a long wait for answers.

    Hearing that a neighbor pointed you to Helios Energy Global means a lot. Thank you again for trusting us with the project in Garden Grove. We're always here if you need anything down the road.

    Staff

    Reviewed Sept. 1, 2026

    Backup for refrigerator, internet and lighting was super important when we were considering solar. For our place in Palmdale, the scope was solar and 2 Tesla Powerwalls on a tile roof. From where I sat, the project was pretty straightforward and coordinated well. We were hoping to get clearer monitoring and control through an app. Because I'd already done one project with Helios Energy Global, I had a decent idea of what to expect going in. It makes more sense to me now than it did at the beginning and these guys did an excellent job on both projects.

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    Helios Energy Global
    Response from Helios Energy Global

    Thank you so much for sharing your experience with Helios Energy Global. We're especially glad the solar and Tesla Powerwall install at your Palmdale home felt straightforward and well coordinated, and that backup for the essentials is what you needed going in.

    It means a lot that you came back to Helios Energy Global for a second project and felt even clearer about the process this time. Thank you again for trusting us in Palmdale on both jobs. We're always here if you need anything.

    Staff

    Reviewed Aug. 31, 2026

    Amazing experience with Helios Energy Global. They came to my home in Murrieta to install solar and batteries and I was very pleased with the work. The install crews were very courteous and made my wife feel comfortable when I had to leave for work. They finished the project in just 2 days time and we were operational shortly thereafter. Great company!

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    Helios Energy Global
    Response from Helios Energy Global

    Thank you so much for sharing your experience with Helios Energy Global. We're especially glad our crew could install solar and batteries at your home in Murrieta, and that they were courteous enough to keep the household comfortable while you were at work. Finishing in two days and getting you operational shortly after is exactly the Helios Energy Global standard we aim for.

    We're grateful you called it an amazing experience. Thank you again for trusting Helios Energy Global with your Murrieta project. We're always here if you need anything down the road.

    Reviewed Aug. 31, 2026

    Everyone in Simi Valley seems to have solar so l had to join suit. Helios has a great reputation online so I went with them. The system was installed cleanly along with the Tesla Powerwalls.

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    Helios Energy Global
    Response from Helios Energy Global

    Thank you so much for sharing your experience with Helios Energy Global. We're glad the solar and Tesla Powerwall install in Simi Valley went in cleanly, and that our reputation online helped you feel good about the decision.

    It's been great to see so many neighbors in Simi Valley go solar, and we're proud Helios Energy Global could do this one the right way for you. Thank you again for trusting us with your project in Simi Valley. We're always here if you need anything.

    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 27, 2026

    I was on the fence between them and Sunrun, they were just a tad higher on the monthly, but it turned out to be absolutely the right call. These guys rock! Sunrun was one of the alternatives I looked at before choosing a different route. My neighbor went with Sunrun and he’s had a hell of a time, they’re still not done! Nonetheless, Helios Energy Global got everything done quickly and with ease, and the customer service has been phenomenal. They answer when I call, and they text back fast. Reading these reviews helped me over the edge, so if you’re reading this, you’re in the right place! After an experience like that, passing their name along feels pretty natural. Hemet was where the project came together.

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    Helios Energy Global
    Response from Helios Energy Global

    Thank you so much for sharing your experience with Helios Energy Global. We’re especially glad to hear that our team made your home energy project in Hemet feel quick, straightforward, and well-supported from start to finish. Clear communication and responsive customer service are a huge part of how we want every Helios customer to feel throughout the process.

    We also really appreciate that you took the time to compare your options carefully before choosing us. Hearing that our reviews helped give you confidence in that decision means a lot, and knowing you now feel comfortable recommending Helios to others is one of the best compliments we can receive.

    Thank you again for trusting Helios Energy Global with your project in Hemet. We’re grateful to have you as part of the Helios community and are always here if you need anything down the road.

    Punctuality & SpeedStaff

    Reviewed Aug. 25, 2026

    I had a great experience working with Helios Energy Global for my Tesla Powerwall installation. From start to finish, their team made the entire process smooth and stress-free. They were knowledgeable, responsive, and took the time to clearly explain each step, which gave me a lot of confidence in my decision.

    What really stood out was their professionalism and attention to detail. They handled everything, from helping me understand my options to coordinating the installation, efficiently and on schedule. The installation itself was seamless, and the team made sure everything was set up properly and working perfectly before they left. Thanks to their support, I now have a reliable energy backup system that gives me peace of mind. I highly recommend Helios Energy Global to anyone considering a Powerwall or looking to upgrade their home energy setup.

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    Helios Energy Global
    Response from Helios Energy Global

    Justin, thank you — glad the Tesla Powerwall installation at your Simi Valley home went smoothly from consultation through commissioning. We'd rather spend the extra time explaining each step than have you discover later what you signed. Your Powerwall carries Tesla's 10-year warranty and our 10-year workmanship warranty covers our side of it. Call us any time something looks off — we're here after the install too. — Taylor Crouse, Helios Energy Global

    Customer Service

    Reviewed Aug. 25, 2026

    Helios Energy Global was easy to work with from beginning to end. They answered all my questions, kept communication clear, and made the solar-and-battery project feel straightforward. The system was installed at my home in Fountain Valley, and I’m glad I chose them. I’d recommend this team to anyone looking for a 5 star experience.

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    Helios Energy Global
    Response from Helios Energy Global

    Ryan, appreciate this. A Fountain Valley solar and battery project runs through Orange County permitting and SCE interconnection, so keeping communication clear through each stage is most of the job. Glad the questions got answered before install day rather than after. We're around for anything you need post-installation — monitoring questions, a production check, or an EV charger down the road. — Taylor Crouse, Helios Energy Global

    Staff

    Reviewed Aug. 25, 2026

    I’m really impressed with the quality and performance of this company, and I highly recommend Helios for anyone considering a battery solution. The installation took place at my home in Beverly Hills and consisted of solar and three Tesla Powerwalls. I couldn’t be more pleased with the entire experience. The Tesla Powerwalls have been a strong part of the finished setup for me. Throughout the process, Mark was incredibly helpful, guiding me through each step and making sure all my questions were answered. The installation process was smooth, and the system is working flawlessly. BH lost power once but I didn't even notice. Helios exceeded my expectations!

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    Helios Energy Global
    Response from Helios Energy Global

    Elie, "I didn't even notice" is the best thing anyone can say about a backup system — thank you. Solar plus three Tesla Powerwalls at your Beverly Hills home should carry the house straight through an SCE outage, and it sounds like it did exactly that. I'll pass this along to Mark; he'll be glad the walkthrough landed. Reach out any time you have a question about the system. — Taylor Crouse, Helios Energy Global

    Customer ServiceTechPricePunctuality & SpeedStaffRates

    Reviewed Aug. 24, 2026

    The Helios Energy Global team is super friendly and professional. I worked with a consultant, Mark Lewis and he made me feel right at home. My solar was installed in 36 days after I signed the contract which I was pleasantly surprised how quick the process was and my Tesla Powerwalls turned out beautifully on the side of my house. The team even painted the conduit and everything. Pricing was fair, I had another bid that was cheaper and I had one that was more expensive, but based on the reputation of this company, I felt like it was definitely the right call. Score one for the home team. 😎

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    Helios Energy Global
    Response from Helios Energy Global

    Edgar, 36 days from signature to installation is quick — most Southern California solar and battery projects run six to ten weeks once permitting is counted. Painting the conduit isn't an add-on here; your Tesla Powerwalls should look like they belong on the house. Mark Lewis will be glad the process felt easy, and thank you for weighing reputation against the cheaper bid. Score one for the home team. — Taylor Crouse, Helios Energy Global

    Customer ServiceStaffBillingRates

    Reviewed Aug. 24, 2026

    I’ve lived in Los Angeles for years and had looked at solar before, but the timing never felt right. The service side of the project stood out in a good way. Helios did a phenomenal job on my solar and battery installation. My electric bill has continued to go up year after year and quite frankly I got fed up of paying these crazy electric rates. So I did what many seem to be doing these days, I asked AI who are the best solar installers near me, these guys came up, and now I understand why! The process was very smooth. Great communication, and two months after my solar system was turned on, my electric bills are practically zero. Needless to say, I am a very happy camper! Definitely choose Helios Energy Global for your solar and battery installation. You won’t regret it.

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    Helios Energy Global
    Response from Helios Energy Global

    Tommi, hearing that you found us by asking AI for installers near you might be my favorite part of this review. Bills near zero two months after your Los Angeles solar and battery system came online is what a properly sized system should do. If your usage changes — an EV, a heat pump, a new AC — call us and we'll re-run the numbers before you outgrow it. — Taylor Crouse, Helios Energy Global

    Customer ServiceStaff

    Reviewed Aug. 22, 2026

    Helios Energy Global did a fantastic job with my Solar and battery installation in Pasadena. Great service, great communication. At the end of the day, the finished system is what I care about. I highly recommend!

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    Helios Energy Global
    Response from Helios Energy Global

    David, thank you. Pasadena runs its own municipal utility and its own permitting process, so a clean solar and battery installation there comes down to knowing the steps rather than getting lucky with them. Glad the communication held up start to finish. Your panels carry a 25-year manufacturer warranty and our workmanship is covered for 10 years — we're here long after the crew leaves. — Taylor Crouse, Helios Energy Global

    TechStaff

    Reviewed Aug. 22, 2026

    The three Tesla Powerwalls came out super clean. My husband laid this concrete slab before the installer and the team did a fantastic job. I was thrilled that they were able to make a massive state grant happen for us that up until we spoke with Helios Energy Global, had no idea existed! The project itself took place in Thousand Oaks. We highly recommend the company! The Tesla Powerwall side of the system has worked well for us.

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    Helios Energy Global
    Response from Helios Energy Global

    Glaiza, three Tesla Powerwalls on the slab your husband poured — that came out great, and thank you for the trust. Finding incentive money homeowners don't know exists is part of the job; California storage programs open and close quickly, so we verify current funding on every Ventura County battery project. Glad the installation was clean and the system's performing. Call us if you need anything. — Taylor Crouse, Helios Energy Global

    StaffBilling

    Reviewed Aug. 21, 2026

    Helios' expertise in solar panels and battery backup systems is next level. Working with Helios Energy Global was one of the best decisions we’ve made for our home. From the consultation to installation, the team was knowledgeable, responsive, and genuinely cared about finding the right solar and battery solution for our needs. We’ve been pleased with how the Tesla Powerwall side of the system has performed.

    Mark was wonderful to work with and walked me through everything step by step. He helped my husband and me lower our bill, and I mean REALLY lower it. It was like $500 before and now it’s gone! And with all the outages that have been happening lately we feel much better having the Tesla Powerwalls in case the grid goes out. If you’re looking for a trusted solar company in Los Angeles County, I highly recommend Helios Energy Global. Ask for Mark! Our only wish is that we went solar sooner!

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    Helios Energy Global
    Response from Helios Energy Global

    Bryanna, thank you. Sherman Oaks roofs vary a lot in orientation and afternoon shade, so sizing the solar array and the Tesla Powerwall to how your household actually uses power matters more than the brand printed on the panel. Glad the team earned that confidence from consultation through installation. If you'd ever like a production check against the original design, we'll pull the data and walk through it with you. — Taylor Crouse, Helios Energy Global

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 21, 2026

    We were looking for a more energy efficient system. We purchased the batteries with Helios and our experience was great, from beginning to end. They were amazing and trustworthy people. Now, I don't lose power when the power goes out. When the grid goes out, I’m still connected. I'm also saving money on energy costs. If you have the opportunity and looking for something from the business side, give Helios a call. They're affordable as well.

    Thanks for your vote!
    Helios Energy Global
    Response from Helios Energy Global

    Ricardo, staying connected when the grid goes down is exactly why battery storage has taken off across Los Angeles. Glad the batteries are covering outages and cutting your energy costs at the same time — that's both jobs done. Thank you for the kind words about the team and for sending people our way. We're here whenever you need support after the installation. — Taylor Crouse, Helios Energy Global

    Customer ServiceStaff

    Reviewed Aug. 20, 2026

    Helios Energy Global set me up with solar and batteries at my home in Fullerton, and Mark and Cameron were knowledgeable and kind throughout the process. I had a lot of questions, but the customer service was excellent and the team always answered them in a way I could understand. The overall experience left me very satisfied, and I’d recommend Helios to anyone considering solar.

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    Helios Energy Global
    Response from Helios Energy Global

    Jack, questions are welcome — solar is a 25-year decision and nobody should sign one they don't understand. Glad Mark and Cameron explained it in plain language. Your Fullerton solar and battery installation went through Orange County permitting and SCE interconnection, and knowing exactly where a project sits in that queue is most of what good service means in this industry. Thank you for the recommendation. — Taylor Crouse, Helios Energy Global

    Staff

    Reviewed Aug. 20, 2026

    Yafet was very responsive and made sure the project kept moving smoothly. This was a home energy project for my property in Riverside. Helios Energy Global did a great job servicing my home with solar and batteries. I can understand why people are comfortable referring this team. I had a fear of going solar because of things I heard but these guys made my experience very enjoyable!

    Thanks for your vote!
    Helios Energy Global
    Response from Helios Energy Global

    Jake, the hesitation was fair — this industry has earned some of its reputation in California, and we'd rather answer the hard questions than talk around them. Thank you for trusting us with your Riverside home, and for mentioning Yafet; keeping projects moving is exactly his job. Solar and battery storage pays off hard in the Inland Empire, where summer AC load lands right in the peak-rate window. — Taylor Crouse, Helios Energy Global

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 10, 2026

    Very easy company to work with from start to finish. The team at Helios Energy Global was professional, responsive, and kept me informed throughout the entire process. Whenever I had a question, they were quick to answer and made everything easy to understand. The whole experience was smooth and straightforward, and I never felt like I was being left in the dark. I really appreciated how organized and helpful everyone was. Overall, a great experience and I would definitely recommend Helios Energy Global to anyone looking for a reliable solar company.

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    Helios Energy Global
    Response from Helios Energy Global

    Kevin, "never left in the dark" — we'll take that one. Most of the frustration in residential solar comes from the quiet stretches: plan check, inspection, and the utility's permission-to-operate step, which can run for weeks outside our control. So we keep you posted even when there's nothing new to report. Glad the El Monte installation stayed organized, and thank you for the recommendation. — Taylor Crouse, Helios Energy Global

    Sales & MarketingOnline & AppRefunds & PayoutsStaffHonesty & Transparency

    Reviewed Aug. 6, 2026

    I had my solar installed last year and it’s working as intended. Helios did a fantastic job with the installation, the guys were friendly, they walked me through how the app works for my Tesla Powerwalls and it’s honestly so cool. I check that thing multiple times a day. We live in the future and now I am too 🤩 There’s nothing like running my AC guilt-free and I just got my wife a Tesla so now she’s not paying for gas anymore either. Go solar!!!

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    Response from Helios Energy Global

    Jason, checking the app several times a day is completely normal — we all do it. Glad the Tesla Powerwalls are earning their keep in Topanga, where outages are a real part of life rather than a hypothetical. Running the AC guilt-free and charging off your own roof is the whole thing working as designed. Give us a call whenever you want to talk EV charging. — Taylor Crouse, Helios Energy Global

    Verified purchase
    Customer ServiceTechPriceRefunds & PayoutsBilling

    Reviewed Aug. 5, 2026

    We had solar and got three Franklin batteries from Helios. The state was offering an incentive program to get batteries, so we hopped on board. I got referred to by a friend to Helios so I called them, and they came out. They said all the right things and gave me the right numbers. The install was great and the products work great too. It's so expensive, but I don't have an electric bill and I'm selling back energy every day. However, I was making more money when I just had solar, and I would sell them my extra than I am now with the batteries. They pay you next to nothing for the energy they buy back once you have the batteries because they gave you the incentive.

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    Response from Helios Energy Global

    Brian, thank you for the honest review — the export piece deserves a straight answer. Under California's current export rates, exported energy is worth a fraction of what it was under older net metering, so a battery earns its money through self-consumption and covering the expensive evening hours rather than through selling back. It's also worth checking how your FranklinWH system is set to operate and what the incentive program requires, since both affect how much ends up exported. We'll reach out and go through your settings and the program terms with you so you can see where the value is actually landing. Glad the install and the equipment have held up. — Taylor Crouse, Helios Energy Global

    Verified purchase
    Sales & MarketingStaffBilling

    Reviewed Aug. 4, 2026

    I liked the salesperson with Helios. I received very good education of the process and the products, and I was given public information that was on the IRS website around the tax incentives. I financed the solar panels and setting up for that part was easy. The installation went very smooth as well. They did a great job. Having the solar panels, we're paying less overall in our energy bills, so that's good. The process was difficult and long, but they did a good job of walking me through. It took a long time with the permits, but a lot of that's out of their hands.

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    Response from Helios Energy Global

    Aric, that's a fair read. Permitting and utility interconnection are the least satisfying stretch of any solar project and the part we control least — Los Angeles plan check adds weeks on its own schedule. Our job through that window is to keep you informed rather than pretend it isn't happening. Glad the product education, the financing setup, and the installation itself went smoothly, and that the bills have come down. — Taylor Crouse, Helios Energy Global

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Aug. 2, 2026

    Helios Energy Global did my battery install. Everybody did a good job. The rep was very helpful and gave me options and suggestions, which helped a lot. The paperwork was all handled by the people who were taking care of me. The cost was minimal, and the people doing the job were nice. Also, the installation was quick. It was discussed between myself and the experts who know what they're doing before they started. So, I had the placement right. And they told me what we would get as far as materials. They went ahead and did the job. I've got solar panels that I've had for the last 15 years, and now I have a battery backup system that takes care of outages. It runs in the morning and saves me electricity there because it does the cheaper electricity usage.

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    Response from Helios Energy Global

    John, adding battery backup to a 15-year-old solar array is one of our favorite jobs. You already own the panels, so the battery is what buys you outage protection and lets you run the house on stored power in the morning instead of buying it. Retrofits like yours are getting common around Oxnard. Glad the placement got settled with you before the crew started — that's how it should always work. — Taylor Crouse, Helios Energy Global

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 1, 2026

    I received tremendous coordination of rebates from Helios, which meant the battery was free. The customer service rep was very helpful and walked me through all the steps. I was somewhat leery because “free”, while being my favorite word too, is also one of those giant fish lures that get people into things that they may not understand and turn out not to be free. But it actually worked. From Helios' side, the process went pretty well. But with the permitting and Edison and all of their foibles, it was less than spectacular. The good news is I've got friends in high places, so I was able to get some help on this. But it was a pain.

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    Response from Helios Energy Global

    David, that's a fair four stars, and your skepticism about the word "free" was healthy — apply it to every solar and battery offer you see in California. The rebate coordination worked because we did the paperwork, not because of a gimmick; these programs are finite and change with little notice, which is why we verify current funding before putting a number in front of anyone. The Edison and permitting slog is real and we won't pretend otherwise. What we own is telling you where things stand while everyone else takes their time. Appreciate you saying both halves out loud. — Taylor Crouse, Helios Energy Global

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    Helios Energy Global Company Information

    Company Name:
    Helios Energy Global
    Website:
    heliosenergyglobal.com