First Data Global Leasing Reviews

December 2011 I opened a small business in the Seattle area. I was contacted by Bank of America that I needed to set up a merchant service account. As naive as I was and sort of stupid in my part, I was under the impression that Bank of America was operating their own merchant service as big as they claim themselves to be in the nation. It was not until one month later that had discovered that Bank of America had some type relationships with First Data global Leasing Company. In other words, every time I closed my batch by the end of the night, Bank of America was not the processor that money would go straight to merchant service before it got deposited to my checking account. With that being said, Bank of America was collecting money from my accounts for useless fees WHILE first FAKE Data Global leasing was collecting their portions from that account.

I signed a contract for a little over $60 a month and they was debiting my account $100 a month. I asked for a copy of my contract several times and they never could produce one. I sold the shop and they transferred the contract to the new owners which was total illegal. Now it is against my credit. I am 62 years old and would have no problem hurting them severely. They deserve all bad that comes their way.

My story is the same as all of the others on this company. They ruined my credit and have no proof to back it up. The question is how can we get the credit bureaus to NOT accept their reporting. That's the only power they have over us. There are enough complaints just on this board alone that Equifax, TransUnion, and Experian should ban them from being able to report about individuals. I have filed disputes but it's basically my word against theirs, so the mark stays on my report. I'm not a lawyer but this is a "consumer affair" website. Can we find a way to use all these complaints against FDGL to help us get these marks on our credit removed??

Tried to cancel lease with First Data credit card company and they told me I had a 10 year lease and to get out of it I would have to pay over $1,000. I do not even remember seeing a lease since I went through Sam's and did it over the phone with a sales representative. I think this is unfair and Sam's should never do business with a company that is so deceptive.

I agree the government needs to get involved and do something about this company. I started a business in August 2014 ordered the clover. Took months to receive it. I still paid them for it on a monthly basis. Upon receiving it was a nightmare. Orders would not go thru. It would spit orders that were out hours ago. The kitchen staff were making double orders. Could not close a table for the life of me. Three days was enough. I called Andrew who was my sale rep. I told him "This is not what I ordered. This is not good for a full function restaurant." He laughed it off. He told me "No worries, we will pick it up." This then came in right in the middle of a Friday night slammed. I had it packed in a box. I was cooking. He asked where it was. I pointed and that was the last time I saw him.

It's a scam. In business for over 25 years. I agreed to work with this credit card processing service to help my brother in law who was selling for them. It's a 200.00 machine that they lease to you for 5000.00. I couldn't say no... Don't lease this equipment or get scammed.

I entered into a contract with FDGL in October of 2012 when I established a company in Miami. The business did not survive and I was forced to close after a short 6 months. I wrongly assumed that I could return my equipment (in excellent condition) and discontinue my plan with FDGL. Unfortunately, I did not pay attention to the contract when signing - I have learned my lesson. The company advised me that even though my equipment was returned successfully, I was still obligated to continue the monthly payments for 48 months! I just called again and asked to please cancel since I have paid for nearly 3 years. No discussion. I was again informed that I must continue making payments for another 15 months. I am writing to let others know hopefully BEFORE they ever enter into an agreement with FDGL.

They have the trickiest program going right down to returning your terminal when you are forced to update, which I thought should be covered in the $100 plus maintenance they charge me every year. First time I returned a terminal because of high rates and hidden costs and switched to PNC. They continued to take payment from my bank account for 7 months till I got the bank to stop payments. Get this the bank (PNC not much better than FD) said they would only refund the last quarter. This time, four years later, I get notice from PNC MS that I have to update my terminal through, WAIT FOR IT, FIRST DATA.

I was approached in a bank after opening a new business account. I signed a lengthy contract being told I could cancel anytime. I decided to use iPads for our processing. I could not cancel. I called many times, holding till I gave up. Handy way to avoid cancelations. Finally stayed with it all day and was told no cancelations. I had not taken it from the box. I told them, since I am being forced to pay on this for approx. $55 monthly for 3 years I was not happy and to cancel when that time was up. I divorced and after the 3 years they continued to withdraw from an account of my exes, for another 7 months. He closed the account. They reported me to my credit bureaus. I could not even find info on my bank statement to call them, no email. Today I finally see a bill wanting $160 plus $300 - some odd dollars to pay for the machine that is long lost in storage...after I called. After a fit it was lowered to $75. PATHETIC WAY TO DO BUSINESS.

My current complaints are primarily with a company called First Data, First Data Global Leasing Company, and other business names First Data operates under. My history with this company, First Data, began unwittingly when the small business I own began dealing with a sales representative from another company, Securus. This individual would not give up using very pressured tactics and promises (low rates, cancellable contract, etc.) during several hours spent in my business while I was trying to work. Every concern and objection I had was slowly overcome with promises, phone calls to management, and written comments and assurances on the paperwork. Based on these verbal and written assurances, my company entered into a contract for merchant services through Securus and its sales rep, **, on 12/5/2014.

I called the company to cancel, but a specialist decided to review my account and help me to resolve the conflict, we made a new agreement and I accepted. I am closing this case as resolved.

When I called looking for an POS and sign up the sales rep has completely sugar coated everything. Being in business for more than 12 years, I've learned to always make sure you are not lock in a contract, with that in mind, I've ask **, could I cancel it if I don't like it, he said yes.. Then of course when it comes to canceling his words were, "you can cancel the merchant service but the lease agreement for the Clover can not be canceled". So pretty much got fraud... Also that he has not given any calls what so ever to follow up after confirming just push you fast as possible from the online contract..

Government should get involved in this company's matter. This company First Data leasing is ripping off customers who trusted them. They lie to you all the time. They get you saying there is no contract. And when you ready to cancel because of the bad service, all the sudden they tell you, that you still have a 4 yr lease on the equipment. They are charging me $2400.00 for returning the equipment. Of course they took my cancellation, but then they transfer you to the equipment department, that's when you find this nightmare. Please someone do something with this company who works unfairly with their customers.

I am also a victim of this credit card processing/leasing scam and am just wondering if anyone has one a dispute with this company? Like hundreds of you out there, I was told I would get a great credit card processing rate for my business, that I could cancel it, etc. and was never told I was signing an actual personal lease, for non-useable or returnable equipment.

I signed up with a new Merchant (Prestige Payment Solutions) for my credit card processing and First Global was where they gave me the equipment from. The cost of $127.00 a month for 4 years (which is ridiculous to begin with) was suppose to be included in my fees. So the paperwork I signed was through this merchant. There was not suppose to be a lease for me at all with either company. They had me sign papers online which I now find out were a separate lease with First Data Global Leasing. So when I cancelled with the merchant because they lied about not only this, their fees were twice what they said. So, I started getting past due notices from First Data.

Promised debit and credit processing for a company, sent in faulted equipment, started charging fees from my bank account without my agreement. 2 years later changed company name and started charging fees again. Had to close my bank account so they stop charging me for an account I never used. Horrible company and customer service. It's a scam. Be careful.

Prestige payment systems called me and they asked me if I take credit card processing. I said yes and ** told me he can save me $140 a month so I thought oh wow. I am a small business. It would be nice to save some money. The fees that he told me sounded good 0.0 percent on debit cards and .10 cent credit... Then I talked to I believe his name was ** from prestige payment systems. They are all lies. They are so nice at first.

First of all my representative that signed me up for the credit card machine never return one of my phone calls after I signed the contract. She was very helpful in the beginning but refused to ever talk to me again. When I signed up for the program I asked her if it was a lease or contract and she said no. Now I find out it's a contract lease that went on my credit and they will not let me cancel the program. I have hired an attorney.

It took two or three months but in working with a group within first data called the "Presidential Unit" my issue with my old fd100 terminal has been resolved to my satisfaction. I already have thanked them privately but am also happy to thank them publicly as well. Thank You!

I'm a new-ish business owner of 3 years who got taken advantage of and was given a stolen credit card as payment for a deposit goods and services at my business. I paid dearly for it and had credit card batches intercepted by First Data/NetPay/Merchant Services or whatever they're calling themselves this week. I cooperated fully and was even the person to call the police when I realized what had taken place, knowing I would be the one to be penalized for someone else's dishonesty.

Wow, I felt so stupid finding out later that I was in a lease. I sent that machine back they said I hold them 6000.00. I said nobody would pay for a lease and on top of that have to pay for the machine that I was scammed. The rep lied and said that it is her machine. This company has called me at work and has made me so upset that that I have a hard time sleeping. Bad company, worse kind of thieves, they messed with my credit and they keep bothered me. I can't wait till the right Lawyer takes them on and sues them.

They sent rep and lied promise low pay and can cancel any time. Then I cancel because they charged a lots of money compared with what they offered at the beginning but they still charge for leasing machine 4 years plus with this that etc. Even I returned machine no use any longer they still charge. I do agree with other guy said I respect bank robber than them also ever seen and stolen your money by that way. They came from Wells Fargo bank. Who want to have merchant service don't ever get in this company - still have a lots agents or company offer you no contract cancel anytime. Don't sign in with this idiot company - they try to steal your money.

First Data Global Leasing will not do anything to try and help you with any agreement you may have signed with any processing company no matter how many lies you were told. They will not compromise and refuse to make any sort of arrangement to fix any problem. I've tried and tried to make them offers and getting the correct equipment and they don't budge. Horrible company!

I terminated services back on 3/5/15 with First Data. I was told to send my terminal back and provided a fax number to call once my terminal had been received to cancel my services, which I did. I just recently saw charges on my bank statement still from this company. I called and they told me I never cancelled the services. They did not take accountability for their mistake, as he stated they never received by cancellation. He asked me for the name of the person I spoke to, which I didn't keep, but I had all the other information provided me by their rep. I told him they were a rip off and I am going to put a stop payment on their charges. DO NOT USE THIS COMPANY. VERY DISHONEST!!!

Signing agreement with Wells Fargo for CD with a $1500 fee of breaking a lease agreement. Helpful customer service did not exist. No accountability, non working machine, and no responsibility for their actions. WORST COMPANY EVER!

First, I signed up for Millenium Payments for a debit/credit machine which is a Canadian company. Somehow it got switched to First Data Payments, who I did not sign up for... I wanted a Canadian company. Ok so I thought I would cancel them and go with a Canadian company. I asked what the cancellation fee would be, they told me it would be $250... fine. Moneris Solutions told me they could give a $300 credit towards cancellation. So I get set up with Moneris, cancel with Millennium / First Data, they then tell me it will be $500. I was a little angry they told me different before and they call it a "miscommunication".

I am glad I decided to research deeper about this company as today I was going to mail out a payment in form of Money Order to bring account "current". But now after reading this site, and surprisingly shocked, that I am not a special one that many of you all had gone through what I had gone through these past year! On April 2014, I was recommended to get in this 'swipe card machine' program, and was introduced to this merchant rep from First Data. But when I saw the machine they showed me, I told them that will not work for my needs. I am happy just to get a Square product, easy, simple, practical... and I do not project huge revenue for the year since I am only small business owner.

We continued a contract with this company after buying a small business. When our business stopped we tried to cancel the lease and were told we had signed a 5 year contract. 3 years after closing the company, we are still paying this company for the next 18 months. Do not use this company...

They sent in a rep with Securus payments. Told me I could cancel the contract anytime. Not true. Machines did not even work correctly> Making me pay $160 a month for machines that are worth less than that to begin with. Worst, most fraudulent experience I have had in my life. Thanks.

The fake salesperson with the First Data logo on his card came along. ** promised me $15,000 worth of card swipes including equipment and 50 gift cards per month for $150 per month. So not true. Two weeks later I was charged $288. For what? The representative had a non working email, and refused to return calls. When I contacted First Data, they claimed that this is an independent agent and is NOT an employee of FD. I am always on hold for at least 20-30 minutes before I can speak to someone. It took almost a month of calling various times before 3 pm PST before I could speak to someone who suggested emailing the lease.

A little over a year ago a rep for securus payments came into my store and started telling me how much money I could save if I switched my service. After a few visits and a lot of questions from me he convinced me to make the switch. Before I would sign I asked "What happens if I have to close my store?" He said if the store closes the contract would end. He even put me in touch with his supervisor to verify this. So I signed up and also convinced my wife to switch her service in her cafe. About a year later we had to close the cafe because it was losing money. She cancelled all the services with no problem, except for Global Leasing. It seems when you sign up for Securus Payments you are also signing up with First Data, and First Data Global Leasing as well.

Stay a million miles away from Elite Pay Global. I respect bank robbers more than them. Their agent comes with an iPad, lies to you about everything, does not let you read claiming company policy. He says that the contract will be emailed to you after signing and you have 20 days to cancel if not satisfied. He hits a button on his iPad and a large signature pad pops that covers half the page and will ask you to sign. To push you to sign and give you assurance, he even signs a separate agreement giving you authorization to cancel within 20 days. All SCAM.

On June 18, 2014, my small flower shop was visited by a representative of Priority Processing West. We had used this company for 7 years to process our bank cards. The representative (a new hire and friend of our family for over 20 years) then brought in the "area manager" to sign us up for a lower discount rate and to present us new equipment "at no additional charge." We owned our equipment, but were assured that with new federal regulations on the horizon, we needed the "chip-enabled" hardware which would be not only free of charge, but our processing rate would be lower as well.

First Data is a complete scam to rip off small business. After ending our contract and pay to get released from our contract and returning the equipment they still keep sending bills. DO NOT USE THIS COMPANY.

I obtained services for Merchant Credit Card processing through Sam's Club which involved a lease for the POS Credit card terminal through First Data. The representative told me that I could cancel at any time if I wasn't satisfied so I thought that was a great set up. They also paid for my Sam's Club membership for each year if I continued to allow them to provide services. Little did I know, when I went to cancel my lease 1 month later, I found out that my agreement to cancel was with the Merchant Credit Card Processing Company and they did cancel my monthly services, however, unbeknownst to me, I was in a 48 month non cancellable lease with First Data for the terminal. I spoke with several people from Sam's club, Merchant Credit and 1st Data and they said there is nothing they could do. Sam's Club said they were unaware.

When closing your First Data account, be sure to close your First Data Global Leasing account, as well. This is something your representative may miss. Mine did because he left the company and no one bothered to tell me. Although the account was closed in June (effective July) the leasing side had no record, never contacted us and kept charging us. When our bank account was closed in October there were charges for service fees and an "annual fee" (which was explained as taxes on the terminal for the prior year?).

I had a merchant account with First Data and I was leasing the terminal. Went out of business, closed the merchant account. Return the terminal. They still charging me every month plus the insurance for the terminal. At one time I decided to use the terminal at a new location. After few calls they charge me the shipping cost and told me they will send back the terminal but they never did. If I call no one know what is going on and they just disconnect me. I am being working on this for a year now to get the terminal back but no luck.

I got to First Data through SunTrust. I sign for 2-year contract and a 3-year leasing terminal (???). It was very easy to sign the contract and leasing of the terminal but finishing with this company and returning the terminal was a nightmare... After a month to pursue this company for information on how to ship back the terminal and shipping the machine, they still charging for it. This company take advantage of small companies and really steal from you. They kill you with expenses. This company is very dishonest. I would not recommend anyone having to use this company and go through this experience. First Data Global Leasing is a complete scam. We should all get together and take legal action or lawsuit against them to make them stop.

I needed a CC swiper for street am transactions and was referred by TransFirst to First Data. I ordered their CC swiper and had a low monthly payment to lease the product. Turns out I signed a 3-yr non-negotiable lease. I never used the product once! I ended up being sent to collections and had to pay them $2400!! They feel bad when you call and talk about it, but never work with you on payments. Watch out for this company. Use Square up.

I got in to their service from Wells Fargo bank and I put in to 4 year contract, which I don't know. In every month they charged very high service charges for the credit card transactions and monthly charges. After two year I planned to transfer my leasing account to one of my friend's name and introduced to the First Data Global Leasing company and told them l like to transfer my account to my friend's name and we signed all document to transfer the account. After a week me and my friend come to know they opened a new contract account in my friend name. They don't have knowledgeable employee and putting customer in big trouble. Me and my friend are not using their service but still we are paying the lease payment every month. Please be aware with this First Data Global Leasing for opening a new account.

I had several problems with this company. Starting with the leasing department. What I was told and what I was billed were two different things. So the prices you are quoted are not true. When I would contact them I was unable to get anywhere with the technical support. Every time I asked a new question the same answer was repeated to me over and over without any suggestions or help in moving past my merchandise problem. When I asked to speak to a supervisor I was told she is out to lunch continually. Then I was rudely told that they have answered my questions.

My bank's merchant services division set me up with a processing account which included leasing through FDGL. After realizing how ridiculously high their fees were, I terminated both accounts. FDGL sent me a termination package with instructions, paperwork, and return label for the return of my terminal. I followed their instructions and returned the terminal. My new processor also set me up with a lease through FDGL. After many, many months, I discovered that I was being double-charged...the first account had never been terminated. Payments were withdrawn two weeks apart, so it took me a while to realize what they were doing.

My catering business signed a 4 year lease on two machines ($75.00) per month. The lease was up in July, 2014 (Thank God). I send both units back to them in the original boxes which arrived back to them on June 27th. They claim they only received 1 and have been billing my bank account $75.00 a month since then. I called several times that they will continue to bill me because they hadn't received both machines. My bank says they will stop deducting from my account but I can't get my money back from July on.

Merchant beware! The company will add additional fees undisclosed upon opening the account. Out of $500 in deposits, I was charged $127 in fees. Account closed!

First Data Global Leasing is a complete scam and I cannot believe there isn't some kind of legal action or lawsuit taken against them to make them stop. We went through SAMS club for our small business and had no idea that the credit card machines were separate from the actual collection of credit card funds. After 2 years and due to economic hardship we had to close our business. I contacted First Data and told them what was going on. They told me I was stuck with the lease and gave me a settlement offer. I called them back a week later and they told me they made no such offer that it wasn't in their computer notes!

When I first got hooked up I met the people at a US Foods food show and filled out an application which got a representative here. The representative is the one who set it up. I told him that we already had a card reader. If he could not get rid of the one we already had I did not want the clover system. He told me I could combine the systems and it would be 78 dollars per month. He worked on it for a while but had to go because there was something wrong at home. He had me sign my name on his pad because he said he had to set stuff up. Little did I know I was signing a contract.

I leased a credit card machine for 4 years. I closed the business after 1 year but kept paying my lease. After 45 months I contacted First Data. They said I would receive paperwork in 4 weeks to end the lease and the equipment was obsolete so I did not have to return it. The paperwork did not show up. They then started taking more than the lease amount after the lease ended. I contacted them and they said I did not return the unit and the paperwork. Asked for the paperwork but nothing. After 2 more months I finally got it and today sent the unit back. This has been a horrible experience and I suggest no one use this unethical company.

We have been waiting for a refund from First Data since July 2014. This company loves to take advantage of small companies. We have been dealing with a manager that never calls back. Since Dec. 10th 2014 a refund cheque has left their company for $ 6780.00 - not a small refund! Jan. 30th still no refund! Who do you call for your refund besides calling the same person that never in 45 days has attempted to return one call! Warning to all you small business owner: beware - FIRST DATA is the worst company to deal with. This is last result in dealing with this company. WHY AND WHOM MADE THEM GOD? All I WANT IS MY REFUND!!!! A very unhappy customer.

They trick you into getting credit card equipment with them and if you have to cancel for any reason, even if your company is going out of business, they hit you with huge cancellation penalties. Horrible company, bad business.

First Data Global Leasing was the company my credit card company processed with. However my contract with credit company was 3 years and First Data 5 years. It's an absolute scam. The only way I can get out is to pay over 500$. Clearly they know what they are doing. It's unethical and just bad business. My ex business partner signed the contract and it's partly her fault but doing business in the manner is disgusting to me.

Coastal Pay is a proxy for First Data to do their dirty work. They use a combination of dishonest tactics to lure merchants to sign agreements with them and switch from other service providers and control them. Those tactics use deception, withholding of crucial information, bait and switch and forging documents. I've been a victim of all the above in addition to being swindled for $900 by these two criminal partners despite the fact that they never provided me any service or switched me from my former merchant service provider. When I confronted them they first apologize that it was all a mistake and when I refused to sign new agreement with them they flip-flopped and started threatening me with a forged documents that makes it look like I agreed to their terms. I insist, I NEVER signed those documents.

Oh where to begin with this company. First, when I resigned with BOA they talked me into leasing a new machine with FDGL that required a 2 year agreement. Somewhere between my agreement to that, the lease turned into 3 yrs, which I did NOT agree to. And, the past year has been nothing but constant double billing and excessive fees which they deny, even when it clearly states on my bank statement it was drafted out by FDGL. Every other month they put in a hold on my credit batches saying my lease payment declined, which is false.

I leased a credit card with this company on a 4 year lease. I paid off the 4 years of the lease, returned the machine. They never informed me by letter that the machine had been damaged and charged me for the damage plus late fees and one more lease payment, assuming because I had not paid for damaged equipment that I was still leasing it. I refused to pay until they sent me proof of the damage so I could claim it at my shipping outlet (Staples).

I am a small business retail shop owner and while trying to accept food stamp as payment First Data was referred as one that could help. I signed up with First Data and went along with their fees. After a few months and not being able to accept food stamps for payment due to having the business at home, it was not necessary to use the card reader. Later on, another company came along with cheaper and better services so I decided to call first data to negotiate the fees in order to continue with them. No one including the agent that signed me up returned the many phone calls and the messages I left. After a long wait for someone from their office to call and talk with me but not avail, I decided to go with the new company.

I was never able to run 1 credit card with first data. They told me that I had to move my office out to the cash register in order to take credit cards with them. That was never going to happen. I have had to pay them over $3000.00 to finish a contract that was never started with them. First data is a scam and I would tell everyone to never use this company. Horrible company!!! Sorry I ever ran across their path. They wouldn't even work with me to pay off the contract. I made several attempts to get their equipment hooked up and was never able to do that.

Did not provide any promised services and "never received" any email I sent them (over 5). The staff was very friendly but of absolutely no use. Never use this company. They have no respect for their customers.

Our office was ready to finally have a charge machine in our office. We contacted our bank and were referred to this company as to who they use and prefer us to use. The contract is extensive and of course in their favor. BEWARE of the fine print and all the hidden fees. Many other charge companies can be used and charge a lesser percent and smaller fees, do the research and find one. It will be worth your time. The customer service has always been hard to access, terrible service, unhelpful, and bad attitudes. We recently changed banks, after ours was bought out, and received threatening letters and phone calls from First Data while trying to change bank accounts. We closed our bank account in the middle of the month and yet they charged us all the fees for that month in full and charged the yearly fee even though we only had the machine for two weeks of the year. We have discussed this with other businesses and they have either experienced the same issues or refused to use this company because of their terrible business reputation.

Was not going to sign up until the representative told us we would be able to get a tablet for the wait station. After discussing in length what we needed he assured me the Clover system could do all of that. It does not. I can not get reports broken down how we need them. After speaking with customer service I find that this system does not do half of what we were told it would do. We have tried on two different kitchen printers and neither one of those will work. We got equipment we did not order still boxed up and never used. No one can find my sales rep and they tell me I am stuck with this useless equipment that I can not use. This POS is not suited for any large Bar at all.To top it off any other apps you might need to do business you have to pay for on top of the equipment. Suffice it to say we have contacted an Attorney that has told us we have more than enough to show they have VIOLATED the Texas Deceptive Trade Practices Act.

I've read the letters here and found that everyone's experience is pretty much what I have. I closed the bank account associated with the First Data machine, since I stopped using it 6 months ago. I thought I only had a $500 early termination agreement to worry about. Then this morning, I find out that there was a 48 month separate agreement for the equipment. I tried to buy this in the beginning, but of course my rep talked me out of it. Now I know why. I'm looking at almost $1000 to end this nightmare. I'll be retiring in 18 months and I'll still be liable. My question is, what is my wisest recourse here? Pay the whole thing off early, or keep paying on a lease for the equipment and the account? Thanks in advance!

I wish I had read the reviews on here before jumping on board with this company. They were sent to me by the branch manager of my bank and the rep had a card with both the First Data and my bank's logos on it. I assumed it would be reputable. Well, the rep talked me into a Clover POS system. It looked simple and efficient. I went for it, but asked he wait a few weeks as we had a few issues we were dealing with and couldn't schedule an install until the internet was worked out. The system was shipped to us and the payment out of our account before I even signed papers.

We have used Wells Fargo bank for our card processing for the past few years. Fees were kind of high but the money was in our bank account the next day so we were ok with it. Our terminal was old and not compliant a few months ago and we're told we had to go to First Data to get a new one. Didn't want to pay $800 for it so took the lease at $42 a month. Found a new company where the rates were less and terminal was FREE. No problem canceling Wells Fargo but First Data tells me we have a non-cancelable contract and we are responsible for the whole 4 years. Wish I had read these reviews before we even started with them. They told me there was no point in getting an attorney as the contract was binding. The terminal we have won't even be compliant in another year or so when chip cards are being used. Oh, I can buy out the lease for over $1300. Isn't that nice of them! This is day one, but not over yet! Don't understand why all these big banks deal with this type of company.

So three years ago I contacted Bank of America so that I could get better rates on my credit card processing. They automatically referred me to First Data Global Leasing. They signed me up to lease my equipment at $25/mo. They made it sound like something horrid would happen if I didn't sign this lease because if there was an equipment problem it wouldn't be covered if I didn't do this. And the equipment was golden million dollar equipment.

Doug Olsen (owner of First Data, FirstData, CardService International) is an extremely rude individual that is emailing own customers with rude comments and insults including words such as "stupid."

This company robs people. Beware First Data. Also, VMS, they are bad as well. They will try lie to you and get you lock in a 48-month lease without knowing. Business owners, beware.

The last 3 months of my life have been a living hell due to first data leasing. We leased a POS system for our restaurant and signed a 48-month lease. We were told by the salesman at the end of the lease, the equipment would be ours to keep. WRONG!! We made the lease payments which were bank drafted for the 48 months and right before the last payment was due, we were informed that there was an additional $600.00 buy out due if we wanted to keep the equipment. At this point the equipment wasn't worth $600.00 especially since we already paid 6500.00 over the course of the 48 months so we chose to send the equipment back after our lease with First Data had expired and was paid in full. (By the way found out I had to pay the cost of returning which was 145.00 which I did.)

I'm a small business merchant that travels selling custom made clothing. As we grew I started looking into terminal and leasing companies; unfortunately, this was the first to come up, dealt with all the same issues. After my son graduated he got into NPC as a Savings Manager and bought out my lease from this ** company and lowered my CC/Debit Fees I was unaware of that I was receiving. Helped me out immensely. He also brought to my attention because I'm very computer illiterate, when looking into companies, look into their history and showed me the differences ** and **.... If you are still in business and are looking for guidance I may be able to help or just call him and explain your story. He would be more than willing to help you out of your situation. My email is **. Cheers and have a Blessed Day!!!

I have several visits from the First Data merchant service. I signed and used the first machine. Everything was fine until the new machine was brought up by a new representative. Be careful guys!! The representative are very good in making you believe they will save a lot of money for your business. The new machine means, new payment. I did not know, he did not explain either. I spoke to the FD merchant service today. They agreed to take back the machine, but will keep charging according to the agent. They told me they cannot stop charging and neither they can guarantee that our bank will be able to stop the payment. I just came back from the bank now and ask them to stop but bank told me the same. It can guarantee only for certain amount. Help me!!

First Data Global FLEASING!!! - This company and many like it rely on deceptive sales tactics and then threats..... Great business model right?! I can also clump Wells Fargo into this mess that I now sit in with FDGL. I have two recommendations. One, never ever sign up with this "Company" and two, if you do, don't be afraid of their threats and extortion tactics. The credit card processing companies have had their way for a long long time, but times are changing and there are now more transparent and reputable companies to use. And companies that don't have cancellation penalties.

I am retiring so I tried to take care of banking accounts. When I called First data global leasing they told me it would cost me $1086.64 to cancel my lease. I then contacted PNC bank. They said I signed a 48 month lease. I then retrieved the contract and found it was not my signature. I asked who would lease a processing terminal for $1900.00 for $100.00 terminal. I own 3 of my own terminals. I believe PNC bank and First data global leasing are misleading merchants. PNC has also charged my account $425.00. Don't recommend these companies to any merchant. TOTAL RIPOFFS. Avoid doing business with them!!!!!!!!!

I have been in business for over 12 years and have never had such terrible service and dealt with people that were so completely incapable of doing their jobs. I am frustrated beyond belief!

All I need to tell you is that I have not been able to sleep and been very stressed out. They only recommend 200 words so I will be short and get to the point. They charged my company a lot of money and they are rude, put you on hold forever. They did not save me any money, they charged me more. I guess that is why they trick you in a lease that you did not want.

Upon opening my small business I had to get a business account. So I went through Bank of America to open a business account and Anna from the Watertown Ma branch had referred me to a merchant service company. Of course she told me that everything was free and the only fee we would pay is to lease a machine monthly and the credit card transaction fee. A couple days later my wife met with a guy name Abinal from FIRST DATA GLOBAL LEASING, never told us his last name. Again he assure us everything except the machine and transactions would be free. He asked for our information and then disappeared.

I signed up for a business account through my bank to operate a credit card machine. Their merchant services deal with First Data Global Leasing. When signing up for the contract it was never mentioned to me that it was to be a non-cancelling lease. After 3 months we had no need for the credit card machine and wanted to terminate the contract. I was informed by First Data this was NON-CANCEL account. If I wanted to terminate I would need to buy out of the contract, which was apparently a 4 year contract and would owe first data X number of thousands of dollars. Not once did they work with me and my situation. They made it extremely difficult as well as the bank, PNC.

A representative came in and told us that the contract was noncancellable. Of course, we jumped at the chance because that sounded like a great deal, cancelling the contract whenever we wanted. We didn't even have the machine for two months and I contacted them to terminate services. Now they are telling me that we owe them over $3000 and saying they will send this to collections while late fees continue adding up. We were misinformed and blatantly lied to. Why should we have to suffer the consequences? They need to be held responsible for the things that their representatives say or else we would live in a very unethical community where we can't trust anyone.

Research from valid Google listings, shows their trusted partners, yet now First Data has signed up unknown new companies to sell their credit card processing using the "Trusted Google Agent" label... Just Liars. We found them NOT on Google's Trusted List. They are not and check your Google Partners list for your area. We did and not signing their Merchant Services in any way or form.

Over two days I have spent over 1.5 hours on hold on the First Data **. On day 1 following a 25 minute wait, a customer service person came on the line asked me to hold and I was disconnected. After waiting another 30 minutes I decided to try another time. It is now the following day, I am on hold another 45 minutes with no one coming to the line yet. There is NO email contact on the website or direct phone line to call. Live Chat sent me to the same phone number I am holding on. Also being on the West Coast, they are only open to 5:00 pm EST, 2:00 PST. This is a multibillion $$ company! They have no problem trying to sell me services and collect my monthly payments, but if you need to talk to them, forget it.

I was told by a merchant services rep that my little store could save money by switching credit card processing companies. He said that I would get a new credit card machine and HioPos register system, make monthly payments and that the machines would be mine at the end of the 48 month term. He worked the math and showed me that the lower processing fees would offset the equipment payments. Regrettably, I signed. The equipment was delivered. I was disappointed right away. The HioPos system came with no instructions. We learned to use it through trial and error.

I opened a shop and set up with First Data. The rep had me sign for equipment on a small pad like UPS uses and told me I was signing for various pieces of equipment and also signing verifying my mailing address and to run a credit check on me. All I saw was a line for a signature. He never told me I was signing for a 4 year lease! After my store closed he would not return my calls. I ended up mailing the equipment back requested a signed receipt from the USPS. They sent to collections and ruined my credit saying I owed them more than $1500.00 for the remainder of the lease. I filed a complaint against them through "Consumerfinancial.gov". DO THIS TO GET BACK AT THEM! The rep misrepresented himself and provided false information to me. I had told him more than once that I was giving the business one year to see if it would do well and if not I would close. I would never sign a contract with anyone for over that one year! They have to respond to your complaint. I just got notice today, that I have no further obligations to them. I am waiting to check and see if they have straightened out the credit reporting fiasco!

This is the most garbage company I have ever experienced!!!!! Every time after settlement, you have to wait 3-4 days for the money into your account. No paper statement. And the worst thing: they deduct the money directly from yours each sales...... so that my accountant does not know how to do bookkeeping.... And every few days, I can see they deduct money from my account for the fee. You never know what it is, they have a lot hidden fees and unknown fees....

They won't give me address to send the equipment back. I talked to one person who was decent with a caring heart but everyone else hung up on me and was rude. I still don't have the return address to give them their equipment back. They are too high priced on their equipment and Wells Fargo Bank also had the deal set up through them and contracted First Data out for the equipment and they say they don't know or have anything to do with them. Just passing the buck around... I need help on what to do so I'm not sued by them.

The Clover system was sold to us as an answer for us as a small retailer and it is simply not performing. Reports are weak at best. Inventory system does not work. Item reports do not show returns. When you give a blanket discount (IE 20% off entire sale) the reports for items sold do not reflect this and continue to show that all items were sold at list price which adversely affects COGS and creates inaccurate reports. Item report does not reflect ANY RETURNS. They literally told us to be patient with them and they are fixing it. Another call had a rep telling us arrogantly "well, most returned items are defective and or damaged and you would not put those back in your inventory". We were speechless. That is not for the system to decide, that is a buyer's function. So with this model, you take the return and you must re-enter it into inventory.

Christopher ** came to my house and misrepresented information to me which I relied upon, so I signed a contract on 07/30/14 for credit card processing with him. I learned the following week thru a welcome letter from First Data Global Processing that this was a $40.00 a month, 48-month lease. He told me I could cancel at any time. I immediately called First Data customer service to cancel and talked with Brittany who said I would have to pay over $2,000 to get out of their non-cancelable lease. First Data immediately started to deduct $40.00 from my checking account so I sent the credit card processing machine back to them a week after I received it. I never used the processing machine. A class action lawsuit is needed against First Data Global Leasing to make them pay for their injury to myself and others who have been affected their salespeople. I have been scammed by First Data Global Leasing.

If you have a weak stomach you do not want to read my First Data Global Leasing story. Also, if you are a small business person always check with your credit card processor to make sure they are not setting you up with a FDGL lease.

I ended my lease by returning the equipment 3/27/14. They received it and signed for it and continued to bill my account for the lease. When I called they denied they had received it and I had to send proof showing they signed for it. They finally reimbursed me for the lease payment but refused to reimburse me for a $30.20 annual fee that was charged on 4/22/14 more than three weeks after they received the equipment back. People make mistakes but this entire experience feels like an organized scam.

I have said this a thousand times before and will continue to do so. Stay away from these people and Payment Systems. It's been two years of complete hell. Now they raised my lease and I have been trying to contact them for two months through phone and email, no response. I can't even start to explain how disgusted and frustrated I am. They have NO customer service, none. It's a joke. Please, people read these comments and stay away - you will save yourself from being taken in a scam. Stay away from them!

Their sales rep used a free 5 month trial of a portable processor and returnable after the 5 months if I wasn't using it enough to get me to sign up. After 5 months, I decided to return the portable processor and I found out it was part of a 5 year uncancelable lease with First Data Global Leasing. I checked online for anyone with similar problems and read some horror stories of them taking large sums of money from people's accounts, so I changed my bank account and contacted First Data with the intent to negotiate a reasonable payout. I returned the processor and tried to negotiate the pay out of the lease. I have spoken to them on 4 occasions but they never get back, as they say they will, with a letter of the agreed total. I think the leasing is a front for ripping you off because they know people will be dissatisfied and want to cancel. They then dip into your account and take the money, so beware. I want to pay them out reasonably and be rid of them but they are playing games and I think it's all part of a preplanned strategy. They have no caring for customer satisfaction and take no responsibility for what the sales rep promises.

First Data was not mentioned when I signed with my last processor. I changed processors and received a buyout offer for $473.62. I'm sending a check; hope I'm doing the right thing! I'm using the same machine with the new processor. If that's the end of it, I'll be satisfied.

I use First data with a leasing plan. I felt the charge for the machine was expensive but with the credit card percentage I was still saving money. In September 2013, my machine broke down. I contacted First Global and inquired about a replacement on the machine. They said my lease was too short for them to give me another machine and they would only do it, if I signed another lease. I contacted my credit card processing company. They said they do not use this company anymore.

I had been used a FDGL POS system for 1 year but I do have a lease for 4 years. I try to cancel a lease with bank of American (my merchandise bank) but they told me to pay $300 for cancel but you still have to call FDGL for cancel a lease. I called FDGL to cancel that told me to pay remained amount $7000 because I have a contact with them for 4 years. I told them salesperson tell me I pay $300 dollar if I want to cancel, FDGL say that amount it for the bank not for them. My contact it non cancel. I don't want to use a system for them because it sucks, slow, bad customer service, system it's very slow until can't run a business for a while, make you can't sent a order, used credit card very bad system. What should I do? How can I break a contact? Or should I stop pay the bill? Anyone have an advice?

Same experiences as many of the previous complaints. I stuck in a lease I didn't sign. They will not send a copy of the imaginary lease. The company was never mentioned when we were signing with another merchant service. They hide behind front companies. Be extremely careful when dealing with any merchant service, else you may have a $1920 lease for a $250 credit card terminal.

Salesman from secures payment tell me would be free charge for debit card. Then they mail me document tell me to charge 49 cents from customer. I just call back to cancel it. They told me it was non-cancelable lease. They keep charge me $235 dollars a month, even I never start use their machine.

I signed up w/ First Data for my small business that recommended by Sams Club. Originally, I want to sign up with Costco because they offered 36 months contract and other gig. First Data Global Equipment (FDGE) signed me up w/ the matching deal at Costco for 36 months. At 35 months, I called them up and give a head up that I will stop using them after my 36 months is up and they advised me to wrap up and return all the keypad, usb cable, etc. I paid everything up-to-date and once they received my sent back equipment and sent me the bill for $800 something. I called them and learn that I was frame for 48 months of contract and I told me they set me up for 36 months to match up w/ Costco. I also called and talked to my sale person and he remember that I signed up for 36 months. I even wrote a dispute letter to the executive office, but no respond.

I signed up with Sam's club merchant services, which is with First Data, about 5 months ago. I was told that with my 5-7 dollar average ticket at my coffeehouse, I was able to get a flat rate of $599.00 per month. No additional anything. If my cc sales went up, my flat rate would also. This seemed fair to me. We have had nothing but good luck and were billed accordingly at $599.00 per month. I just received an email stating that my monthly flat rate was going up to $1239.00 per month because we were put in a wrong flat rate plan, initially that was for average ticket sales of $15.00. This seemed to be an issue with them, not me, so I called customer service which was a complete joke. I was simply told by the retention dept. that they could do nothing except put me in the other flat rate program that I was suppose to be put in, at $1239.00 per month. If you look online, you will find many small businesses that have the same bait and switch issue with Sam's club merchant services. It's easier than you think. Just dump them as your provider and move on. Don't waste your time on the phone, because Sam's club could give a crap about any of their customers.

First Data and Merchant services was recommended by my bank for Merchant Processing - It's all a scam, from the fast talking salesman to the fees they charge your account as often as they want. I was enrolled in more expensive programs without my knowledge and continue to be charged fees that I had no knowledge of... DO NOT USE EITHER OF THESE COMPANIES!!!

My complaint mirrors everyone else's. I was duped by a sales person who showed me a screen and had me sign only to find out later that it was a 109-page contract. I immediately called to cancel but was told that was impossible and the 3-day cancellation rule does not apply to small businesses, BUT was assured that I would get a written statement saying that if my business closes, there would be no cancellation charges. I even offered to buy the terminal right away instead of leasing (this was less than 24 hours of meeting with the rep and immediately after seeing the contract in its entirety) but was refused. I did get an email from the rep sent from her First Data email address stating that termination fees would be waived if my business closes.

Before I call them to cancel my lease - if that is even possible, I want to know if there is any class-action lawsuit pending or going to be initiated?

I signed a 3 year lease for the new Clover POS. After 3 weeks and many hours inputting my inventory data I discovered many, many, many shortcomings. For instance, if you have a returned item the system does not add it back into inventory. There is no way to see the value of your inventory other than to export it to Excel and manipulate the data. These are basic POS functions. Clover is just a fancy, pretty cash register. Based on this I tried to cancel the contract. Was actually told that they (the leasing company) didn't tell me a thing. That they are a separate company and all I could do was pay off the lease. They don't care that it doesn't work as promised. My rep emailed me that I need to look at the positives of the system, not what I don't like. Well, if I had wanted a cash register I would have kept my old one. Have contacted an attorney along with a fellow merchant who also feels lied to.

We have a small business in California. I was approached in 2012, as many, to change my Merchant Services by "Securus Payments" to save money on my merchant fees. After going through 3 months of past statements, they gave me a better rate on my credit card purchasing, and stated that there would be a an "equipment lease" rental as well incorporated into my monthly charges, but my savings would still make up for it. Securus put me in a 5-year contract with a $500 buyout (pretty standard). A week later, an antiquated piece of credit card processing equipment showed up that I would never use, nor did I ever use. I did see the lease charges on my statements every month, but I was under the impression, just as the sales person mentioned, that those charges were part of my Securus contract.

I was a member of a network marketing company that required having an Ignite/First Data account in order to be an active member. The nw marketing company kept delaying launch month after month, so I cancelled my membership. I noticed on my bank statement that Ignite/First Data was still billing me so I called to cancel their service (Merchant Account). Not only was I charged for another month since they bill for the previous month, I was also informed that there would be a $30 cancellation fee. The representative also said that I could only cancel the account by mail or fax, not over the phone. All in all, it shows just how arrogant and inflexible companies like this are. They should rename their "customer service" to "customer coercion". I would not even consider doing business with them again. And gratefully, I think they feel the same way about me.

I used First Data Merchant Services to process Credit cards through my Sovereign Bank for 3.75 yrs w/o a contract that I am aware of. Just short of being eligible to purchase the machine, they requested I return machine for an upgrade & required a 4 yr contract. After the first transaction- machine did not transmit. I called FD repeatedly. For 9 mos., they walked me through the process & it didn't transmit. They requested I try at another location- I did & it didn't transmit. They put through "courtesy transactions". One person said it was my phone line. I complained to them & bank. I returned the machine to FD.

Well Fargo banks are selling these leasing machines. Knowingly, they are misrepresenting themselves and the 3rd party companies they are working for. Both the leasing company and the bank get paid. I had a small clothing store and the bank sales manager promised me that I would not be tied to a long term contract. They assured me if there were any penalties for early termination or any problems, they would address them immediately. However, they only tell you this to get you to sign the agreement. Once you sign it; OH LORD! They run you through the ringer.

I am a small business owner, a very small business. My wife and I recently were approached by a representative from Elite pay global. His name is Jay ** who is an executive sales agent. He spoke to my wife here at the restaurant for several hours on or about April 2 2014. After reviewing the contract, I notice that it was nothing like the terms we had agreed to. I immediately called and emailed to cancel the agreement on April 3rd of 2014. They refused to give me any info, took money from my acct and sent me to collections. I am know seeking criminal charges and a class action law suit.

This contract in 2007 was for 48 months. In April 2011, we received a letter from FDGL requesting us to upgrade to the Chip Terminal... which we did. At this time, there was no mention of extending a contract either veritable or written. In Sept 2013, we decided to close the business and return the equipment. Now we are unable to break this non-existent contract. Threats of Credit Bureaus and collection agency.

Four very long years ago, I was approached by Bennett ** with RBS WorldPay to process my Business' credit cards. He came by referral from another business person I respected highly. Bennett ended up being fired over all the lies he told her and she pressed the issue. Unfortunately I didn't find this out until many months later. Nothing he told me came to pass. It was all lies. I was told I would have a 24-month lease Payment with First Data and at the end of the 24 months, the machine would be mine and I would have a lifetime warranty on it.

I spoke with Flower from First Data Global Leasing about additional charges deducted from my bank account that were beyond my monthly leasing fee. I was charged a collection fee plus sales tax! Never heard of such a thing. The supervisor couldn't even tell me the "sales tax" rate for the charge. He said, "I don't know!" and then manually had to figure it out on a calculator while I waited. Apparently, they deducted my monthly lease payment on the 7th of February when it was supposed to be deducted on the 10th. Not sure if it hit wrong or not, but I was assessed bank fees, which were satisfied. I have no issues with my bank; it was resolved. The problem came from First Data Global Leasing. They deducted "other charges" (which he wouldn't explain) and then the supervisor, Giovani, said I was assessed "late fees & collection fee" plus tax. I will be checking with our state department on the legality of this and filing a complaint with the Attorney General's office. After being yelled at and going round and round, I finally was able to get Giovani to email a response today (3/13/14) as well as send out a written letter detailing what the charges they say had to be imposed.

We completed our equipment lease, but they did not stop the ACH deductions from our account as promised. Beware of this scam. There are lots of complaints about this company. The phone reps are rude and unskilled.

We went to Suntrust Bank to get a credit card processor. Throughout the entire process we were contacted by people who represented themselves as Suntrust employees. A few months after signing the contract we received a letter stating we had to pay a monthly fee for insurance. We never agreed to this and refused to pay. After that strange charges began to appear on our merchant account. We contacted Suntrust and were told we needed to contact First Data. When we contacted them we got shuffled from department to department but never received an explanation for the charges. We have disputed the charges and the legitimacy of the contract.

Wells Fargo Banker told me that they could set my small business up with a credit card and check cashing machine. The representative who visited my business did not disclose that they worked for First Data. I told them that I did not want to sign any contract that committed me to a long term, and had to be cancelable without penalties. I was assured that that was the case, not a problem. They were to send me a copy of the corrected lease which I never received. I did not sign personally and it was written in the name of the business. The machine was delivered, never worked fully.

Contracted for specific services & they were not forthcoming. Salesman promised and company failed to produce. Couldn't even get to management through receptionist to discuss. Equipment was never set up & they charged me anyway & their charges were higher when they weren't even servicing my account than I pay to my present credit card company - they broke the contract. They state after the fact that their contract is "lifetime" but no such legal contract exists. Very poor customer service. Be careful if you even consider such an organization. This was for servicing credit card charges so no photos are available.

April 2013, we opened a bank account with Bank of America for our new small clothing retail business. After talking to bank's in house Merchant Services for our Point of Sale POS system we were all set to go and should have everything shipped to us within 48 hours for our store opening, May 10th. After leaving the bank branch I received a phone call from another BOA Merchant Services sale person offering me a better deal than what the bank offered me on my credit card transactions, etc. First RED FLAG bank competing with self!

Don't do it! We were supposed to pay $37 per machine per month, we have 3 machines for a Taxi company. In December, they gave us yearly fees which totaled $756! When we contact them they turned their head. Wells Fargo, who we set up the account with, is turning their head too! I have 2 other companies we use - Square which is awesome and Heartland which we have had no problems with. Now I have to try and break a lease with First Data which I'm sure will cost a lot of money!

I own the ** Restaurant in Caldwell, NJ. I lease a credit card terminal from First Data Global Leasing. On April 2012 we had a problem with our original credit card terminal machine. Global sent out a new machine to replace the old machine. We replaced the machine and returned the old machine in the box provided by the company. We were advised by the company that there would be a new charge of $39 per month for the new credit card machine and the current $31 per month for the old machine would be terminated.

They teased me to their agreement deceitfully. They sent me electronically an agreement with 48 months lease when I clearly told them that my little store is a trial business and I only can sign the agreement of service that I can cancel any time. By now, I already sent them back their equipment and disconnected from their services and machine in the beginning of January 2014 (after 6-months of a very bad and confusing service from them).

These people lied, imposed hidden fees at random and are in cahoots with Merchant Services. I haven't finished with them yet. My experience is a long sorted story (over 3 years!!!) If you read this before you have to feel what I feel... run far and fast... Get a smart phone and a square. Posted from a very angry and ** pissed off small business owner.

I used First Data before they were First Data and they were Card Services International. If you don't carefully review the charges they will debit my account for fees that don't even apply. I decided to close out a terminal account and use Gateway online for easier access. I was charged account closure fees, set up fees, paper statement fees (even when I was receiving e-statements online), VI TRANSACTION INTEGRITY FEE 3 TRANSACTIONS AT .100000 -0.30 (what is an integrity fee????), FEE PCI DSS COMPLIANCE ADMIN FEE - $9.95 FEE, GLOBAL GATEWAY E4 MONTHLY FEE - $25.00, CUSTOMER SERVICE FEE - $10.00. TRAN ID FROM AUTHORIZATION SIG VI 1 -25.47 PCI non compliance fees, complaint fees, customer service fees, etc..., and when I even attempt to contact them, it literally took me 3 weeks to be reimbursed $19.90? I am the merchant and First Data gives the worst customer service, they don't update notes and I have to call at least three times and re-explain myself over and over and over again. Don't use this company. They gouge the client, they don't provide a professional service and rip merchants off. It's really a disappointment when business are struggling to stay in business keep employees and this company just makes daily debits out of the account.

I opened a small business account 8/6/2013, in preparation of starting a small business the fall of 2013. While opening the account, at the bank desk, I was put on the phone with Alexandria of Bank of America's Merchant Services, who briefly described fees associated with automatic credit card transactions. For several weeks, she called me to set up the Merchant Services application. We finally tried to go through the many pages of it online, but my computer was too slow. We arranged to go through my initialing the application, from my job, with her explanation it would take a few minutes.

This is an unconscionable lease given most businesses fail within the first 48 months.

I own a small coffee shop in Aurora, CO. In May or April 2012, I was looking for a POS (point of sale) to run my business. I was approached by a salesperson who represents First Data company, Mr Josh **. Josh also represents Mersatech who is a subsidiary of First Data, I think. Josh promised me that I can lease the system and that at any time during the lease agreement I could purchase the POS for $4,000.00 and break the lease. $4000 is the selling price of POS system new...That was the only reason why I signed the lease with First Data.

Beware!!! Non-cancellable lease!!! If you live in the USA, file a complaint with your State's Attorney General Office!!! I returned all equipment within 90 days of stupidity, paid all taxes and expenses and made payments for a year. File your complaint with your state's AG!!!

My wife and I owned a gas station and car wash operation, and made the unfortunate move of signing up with First Data to provide credit card processing services like a lot of the people on this post. Like virtually everyone else, our experience was very negative, with bad service, questionable charges, zero accountability by First Data, etc. To top it off, after we had sold our business, terminated our account and sent their machines back, we noticed additional charges from First Data being EFT'd out of our business account 7 - 8 months after we no longer owned the business!

I returned the credit card machine by Certified Mail, requiring a signature and a certified letter explaining the return of equipment. The salesman would never talk to me or return my emails. It seems to me that if your machine is connected to a certain processing company and that processing company is no longer available, the lease should be void. Right?

Got tricked into signing a 4-year lease with FDGL for 2 terminals at $149/month, yes, about $7,000 for equipment you can buy for $125 apiece. Now trying to get out of it after 1.5 years. Was told it was a 1-year agreement with Expect Payment Solutions. Heard there is a class action against FDGL but haven't seen one for EPS.

WELLS FARGO BANK (store#4252) has NEVER taken any responsibility. FIRST DATA requests me to pay $2,000 now for non cancellation lease agreement or pay monthly till contract expire. I have NEVER signed this contract and never received any contract from First DATA. First Data told me that they will put it for collection and ruin my credit score if I do not pay it. My mailing address that First DATA have on their record, it was completely WRONG. I have never received their contract. If anyone want to file a lawsuit, please add me in. Wells Fargo Bank’s sale person NEVER told me that I lease the machine with First DATA and I NEVER sign 4 years non cancellation lease with FIRST DATA.

Alison from First Data left me a message regarding about credit to my account that result for resolution. I call her back about the credit and she said I owe $700.00 something, will put me on a third party collection agency. I was asking her where is the contract that says all this information. She can't even provide that proof to me. I kept all the invoices bill they sent to me. Very inconsistent, the amounts are getting higher without even explanation what other charges are. First Data really scam you for no reason. I have terminal machine before from Leasecomm. No problem returning the equipment to them. The reason I switch to First Data because they offer competitive price.

A slick talking salesperson, making promises that are only good for the hour. We changed to Elite Pay Global aka Prime Pay Global aka International Payment Services LLC. I never received a contract, the equipment that was sent to me was old and out of date. Then they expected us to use the machine daily. We don't do sales 7 days a week. Elite Pay Global was set up on auto draft and started taking payments out immediately, with some months up to as many as 3 charges for the same month. I have canceled my account with these scammers! The NEW AMERICAN WAY!!

This company not even worth giving any star at all. They continue deducting my account even I don't have the equipment. I called them is another nightmare from transferring from one to more person. I was asking them to provide me the proof that I sign leasing contract agreement. They said will email to me and did not email anything. Still charging me even more higher than the usual charge. You tried to communicate to this people to explain and provide proof they won't even help you. If there is a class action suit please include me.

A couple months ago, I went to Wells Fargo and they got me into getting a merchant account with them for my restaurant, so I signed a contract with Wells Fargo. In that contract said that if I needed to cancel, they would charge me with a $500 cancellation fee and that was it. So 2 months later, I closed my restaurant and called Wells Fargo about canceling my credit card machine and I paid the $500. Then they told me, you have a 4-year lease with this credit card company, First Data Global Leasing. So I called them. They were very rude. I asked to see this supposed contract that I signed.

We signed up with a company called United Payment Alliance. We were told the contract was month to month and there was no penalty for early cancellation. United Payment Alliance contracts with First Data for their card processing. We found out before we started using the machine that it was probably a scam. We called United Payment Alliance and told them we changed our minds and they said "okay we will send a cancellation form". We filled out the form and sent it back but they did not cancel the contract with First Data. First Data has been charging us $149.99 per month for several months. When I called to stop the contract they said they can't do anything because the contract is with United Payment Alliance. We have contacted an attorney to take it from here.

Back in 2008, I signed a lease with this company for a credit card machine. Every month $57.18 came out. This month, Sept. 2013, I decided to look into why this fee was still coming out. I could not find the lease or a phone number. I contacted my bank who gave me a number and today, 9/19/2013, I called. I asked the woman why I was still paying this fee every month. She said, "Well you never sent back the equipment." I said, "I had to hunt you down through my bank to get your phone number as I don't have any paperwork on your company." She said, "Well, back in Oct 2011, you were told you had six months left on your lease," and I said, "So why didn't you call me to let me know?" Oh no, they don't contact you, you have to contact them.

Back in 2011, our company office manager, Melissa **, was contacted by a First Data Rep via telephone and informed her that our equipment had to be updated (credit card machine) so the customers' numbers would not show. She told her she would be sending new equipment for us to hook up. At that time we had an existing lease agreement # ** and we were told we had to go online and do a compliance form that was required by everyone and a fee would be deducted from our checking account which also deducted our monthly leasing fees for our equipment. The rep that contacted us was Jean ** (she is no longer with them).

I have been misrepresented from the Rep that I first initially spoke with. I was told there wouldn't be any hidden fees and my equipment would cost around $700-$750.00 if I were to purchase it. I had a lot of problems with the fees that were being charged and had to constantly call them to find out why. I eventually found out with the help of another Rep, that I had two accounts and I was being double charged. They wouldn't reimburse me the fees and then charged me $90.00 for closing the account. Eventually with the help of the same rep, I was given credit for the $90.00. When I signed up, I clearly told the Rep that signed me up, I wasn't going to obligate myself to a company that I couldn't cancel at any given time. As stated in my lease agreement and verbally had the Rep make the same statement to me, there would be a fee for early cancellation. I returned the equipment in July 2013. The leasing company is trying to charge me for a 4-yr contract in the amount of over $1100.00. I keep receiving threatening letters from the company.

I went to Wells Fargo Bank for credit card terminal (Merchant) in South Carolina which one is in Columbiana Center. The person’s name was ** (Personnel Banker) who was the first person I talk with. We try to deal about 2 hours for merchant. I did a deal I thought because all was good with the things. I had a Business Contract for ONE YEAR and I had a Business License for ONE YEAR. I mean I need a contract ONE YEAR for merchant.

Don't do business or sign any contract with this company.

A rep came to my shop in the beginning of June and misled me to believe that he was from my current cc processor. He said that he was just going to upgrade my terminal and give me a better rate that would save me tons of money. Guess what? It was all hogwash! He conned me to sign up with a different service that started to rake me over the coals. I asked him twice if he was with the current service that I had, and both times he said yes! He outright lied to me from the beginning. This company should be taken out of existence. I've tried calling to resolve the problem and all I get is wait on phone forever. Leave a message, no call back ever! This is from Lynx Merchant Services. Don't ever sign up with them. It's a scam!

First Data Merchant Services (now Ignite Payments) had begun charging me a non-compliance fee of around $100 about 4 years ago. I paid it the first two years (the first year without knowing, since I don't review my statements often). Let me state here that I AM compliant for PCI-DSS at my business' transaction level, and have always been, but First Data charges this fee if you don't report your SELF-assessment Questionnaire (SAQ) to THEM. They are not the government, and really have no business monitoring the compliance of their merchants.

I hope First Data goes out of business. First of all, their customer service is one big loop and if you do get a rep, they never answer your question. I have been dealing with them for 3 long years and there are a bunch of fees. Now that my lease is paid $1700, they are saying that my machine has reached its end of life. Basically, after paying all that money, my machine is now useless. I am tired of calling them and fighting with them. If one person reads this and doesn't deal with them, I will be happy. Stay FAR FAR AWAY from First Data. What a lousy way to do business by gouging the small business person. I think a class action suit would be a great idea! Count me in!

I thought I would take a chance on a credit/debit machine when I got the offer from Sam's. I had heard horror stories about hidden fees, etc. Well, it's true. All kinds of fees on my account. Sam's rep told me I could cancel at any time. FDGL says I have to buy out for $1700.00 remaining time of lease. Sam's told me in off season, I would only pay $5.00 per month when not using. Last contact with her to set that up, she never called back. This is the short version.

In 2011 a sales rep came to our location and sweet talked our assistant into changing merchants. He promised all sorts of discounts and our fees were going to be half of what they currently were. As a few months went by and I finally made it through all the glitches and receiving money into our account I could see we were not saving any money. It was a continual battle every month to square away the account. I finally found someone that I believed in which was First Data direct. They even said they would give the buyout money to get rid of them. Still a nightmare. I had to go through connect merchant first and guess what!? Ya, they went out of business. Now First Data says I have to pay $1,800.00 x 3 to be released from any and all matters. They are terrible and untrustworthy.

Wells Fargo sales rep promised and a nice talk to make me switch to them. I used FDGL machine that Wells Fargo never told me. Now cost too much, never tell me about the lease. Now I'm out of business. FDGL charged me almost $900 for early termination lease. Call Wells Fargo too many times, never return. Wells Fargo trapped me. Everyone, if Wells Fargo Credit Card processing machine contact you, please please don't answer them, and never sign contract with FDGL. They are terrible.

First Data Global gave us outdated equipment, then charged us to update it. It never worked well and was difficult to use. Their customer service was difficult to contact. They were rude and not able to resolve issues well. When I wanted to stop because of these problems, they were amazingly nasty and aggressive. I had one Bank of America manager (we went thru BOA) say he would get them to stop charging me once we quit, but First Data keeps charging me monthly fees. GO TO SQUARE FOR CREDIT CARD ACCOUNTS - IT IS A MILLION TIMES BETTER, EASIER, AND CHEAPER!!!!

First Data sent a notice saying it was the 2nd notice (actually was first) saying I am on a monthly leasing plan with them. I have no idea what they are talking about. I have called them several times and keep getting bounced around from X 2303 mailbox being full, but cannot get a human on the other end. These guys are big scam artists.

We signed up for First Data back in March of 2011 right before the opening of our chiropractic wellness office. We have since come upon a better merchant service that integrates with our electronic medical records; no terminal is required (we can use any computer to charge a person's credit card), along with a plethora of other reasons why it suits our business needs better. I called First Data and spoke with my original sales rep who was not professional, did not listen to me or want to help me. I requested his supervisor (Adrienne) and spoke with her, explaining what was happening and how poor of a customer service I got from my original sales rep. She took my information to her superiors and got back to me a week later allowing me to cancel so long as I paid my fees for the last month that we processed and the $30 cancellation fee.

I own a mother/son barber shop in Austin, Texas. About 4 years after we opened, PFC Payment Solutions came to me promising me that they could seriously cut my credit card processing fees. According to the rep's calculations, I would be saving a ton of money monthly (even with the First Data equipment lease of $80.50 a month). I didn't read the fine print and signed for the equipment. Immediately the promises were broken and after 3 months, I was so disillusioned that I went back to my original processor. The old processor was willing to jump through hoops and use the leased equipment. A couple of months later (seriously not more than 6 months after I got the equipment), the feeder that feeds the paper stopped functioning. I got free loaner equipment from my new processor and I spent a month trying to sort through the quagmire to get my leased equipment replaced. What a joke.

I signed at Wells Fargo Bank after receiving an advice from their business account specialist. I never anticipated the fees would be in the hundreds monthly. I operate a seasonal business and have periods where income is not viable. I spoke with First Data Global and tried to deal with a solution to either lower fees or suspend/cancel the lease to no avail. Customer appreciation is non-existent, which is the least of my concerns. Now, I'm stuck for 46 more months, with no hope of breaking the contract. This should not be allowed. It's criminal, what they are doing, and they wouldn't be in business if it weren't for banks pushing their service. There are better options on the market that allow for similar equipment, with no lease and no account minimum fees. You just pay 2.7% per swipe, that's it! Why would the bank suggest the polar opposite? It’s inconceivable if they truly wanted to help, but it's more apparent through both parties that they want money for nothing and for a long ** time!

This company is a crook. After a year of processing with Micamp, I found a cheaper processor. After I switched, FDGL kept charging $74 per month and they told me it would be $2,600 to cancel for a machine that costs $500. Beware of white collar thieves.

All business was conducted through Wells Fargo Bank. No leases were signed. Fees began to increase and when we called numerous times, there was no answer, or when we did reach someone and asked for a copy of the lease, we were told it was $7 or later $9, and those fees would be deducted from our bank. No such fees were ever deducted and no lease was ever sent. We switched to another bank, got another credit processing machine, and closed the account at Wells Fargo. We are now getting dunning letters, requests to return the machine, and a once-only offer to settle the so-called remaining lease payments. The only thing we will do is contact an attorney if this continues. Lesson learned: Research the company you are doing business with by asking others their experience.

They get you locked in a 4-year contract while the merchant or credit card processing side of it is a 3-year contract. When you quit, they still require full payment of the last remaining year on your account. Sure, it could/might be minimal to some businesses, but to cash strapped businesses like me, they are just another vulture. When everyone is dipping into your pockets with extreme costs to operating a business, you really need someone on your side to help. Businesses fail at alarming rates and leeches like First Data out to be dealt with, to make them realize, small business can be beneficial to them.

Once we got our business going, we needed an inventory system. We spent a lot of money and time to install LightSpeed and began using it as a Point of Sale system. Well, it doesn't integrate with First Data, only Merchant Warehouse. To cancel our contract, they are hitting us with two $500 cancellation fees and we have to pay the rest of the lease on our processing machine. The four-year lease comes out to $1500. To leave First Data will cost me $2500. There are plenty of companies without contracts and a machine you can outright buy for $50. DO NOT USE FIRST DATA OR BANK OF AMERICA TO PROCESS CREDIT CARDS! They're way too expensive and you will be locked in for years to come, even if your business fails!

I have never been so stressed out as I am by these 3 companies. They are all linked: Payment Sense, First Data Solutions and First Data Global Leasing. Payment Sense are the sales BOYS. They reel you in verbally with 18-month contract. Then they get you to electronically sign, a big mistake I made. Then you get a letter out (called a welcome pack) with lease saying you're roped in for 5 years. I am a sole trader, so I phoned to explain I was unhappy.

A representative came to my business and said that she was there to set-up my EBT machine and that my application to accept SNAP benefits was approved. She signed me up for a 4-year lease. About 2 weeks later, I received a denial letter from Dept. of Agriculture to accept EBT payments. I called the lady back and she said I can use the machine for credit or debit card but I already have a credit card machine. I told her I want to terminate my contract because she told me a story. She gave me the name and number to Cynergy Data which is the processing company. After they charged an annual fee of $119, they canceled my contract. I was extremely upset that they charged this fee because I was only with them for 2 weeks. However, because I want this to be over, I agreed to the annual fee.

We signed up to lease two merchant terminals, one of which we needed only for a few months because the business was closing. After the business closed, First Data continued to take money out of our account for the closed business and indeed did it took it out double each month for the closed business. I reported and reported with no action, wrote letters and said if it wasn't corrected by end of Dec. 2012, I would close them out which I had to do. They still send me demand letters and now they want to take action against me.

I signed up with Referral Processing Network LLC (RPN) using them as my bankcard processor because of their lower rates. I did an electronic signature for their contract and gave them my backing info and all the things you need to give out to get signed up. Never in our conversation was there ever mentioned an equipment lease as I already had my own equipment. I would never lease any equipment from anyone as I know how much of a scam it is. Then about two weeks later, I get this box from First Data with a so-called signed lease. I called RPN and left a message telling them I didn't want their equipment or lease and to cancel my contract. I never got any response even after about 12 calls.

I was set up with a terminal and told about the options for the terminal (that I could get out of using it at any time). I am now being told that unless I pay the entire amount of a 4-year contract, I cannot be free of First Data and they will continue to charge me for more than another year. The hidden fees are very high and not disclosed well by the salespeople, so you wind up spending much more money to accept credit cards through First Data than with any other processor that I have found. But they try to lock you into long term deals. By the end of the so-called lease, you must then sign up again to keep your terminal. I cannot wait to be done with them and go with any other company so I know the charges I should or will assume.

Exorbitant, excessive, huge fees and credit card processing charges that are always increasing! They call those charges discount rate. Yeah, right! While I was asleep, those First Data Card Service International fees now crept up to 3.2% for local and almost 5% for international sales. Take a look (the statement is from 6 months ago. The fees now are even higher) what a gazillion of ever increasing number of fees I am subjected to as a tiny small merchant.

As a new business starting to, a credit card company came to our business and said they were the best company around to do business with. They gave us a great deal or so we thought. A few months went by and we saw all the different charges that were not disclosed to us. We called and complained about this and we could not get a reason for the undisclosed fees nor will they work with us to lower our rates. So another credit card company contacted us and they bought us out of the contract. Then we find out later that they didn't get us out of the terminal contract, which we didn't know was for 4 years no matter what! First Data Global is a crooked company that should be put out of business for the way they scam businesses!

First Data Global Leasing does nothing for their customers except take as much money from them as they can. They partnered up with a horrible credit card processing company called Merchant Lynx. Together they have you sign a 3-year lease which is buried in paperwork which is not cost effective to cancel. Monthly, they deduct from your bank account a fee for a terminal at $30+. There is no paperwork for this transaction nor a phone number, just a deduction on your bank statement. When the lease was up, I called 1 month after they agreed my lease was over but still charged me the $30+ and said that I could have a reduced rate of $15 or pay $180 for the terminal. When I asked if they could reimburse the difference for the month past my lease, they told me they could not. So, I would say that they are fully out to take advantage of their customers with no appreciation of the fact that I have paid 10x what the processor cost them.

First Data Global Leasing refuses to negotiate with small business and their customer service is poor. It is very difficult to be put in touch with anyone at First Data Global Leasing in order to reach a fair settlement that may actually help a small business stay afloat. Please do not sign any contract with this company if you are a small business. We found their equipment inferior and expensive. It did not meet our needs, and we changed companies. The previous Merchant Account Services even refunded some of the cancellation fees associated with the changes we made to save our business money and get better service.

I was duped by Wells Fargo Bank into signing up for merchant services and a 48-month lease through First Data Global Leasing. I filed a complaint with the BBB and Wells Fargo merchant services agreed to cancel the 3-year merchant services agreement, but stated that I needed to contact First Data about the 48-month lease even though they set it up! I called First Data to cancel the lease and they said they could not cancel the lease and that Wells Fargo needs to cancel with First Data. So frustrated. I have never used the terminal, not once. It is still in the box that it came in and I don't know what to do.

I am a small business owner. Last year, I sold my business and returned the equipment but FDGL is taking money from my account every month. When I called them, they told me I am on the contract for 4 years. Without my permission, they have drawn $600 from my account and still they are sending bills continually. They said that is a different department. There is no clear information. On my debit, my bank said FDGL deduction. Different people calls with different names, everything they do is shady.

I was approached by their sales rep 2 years ago and signed a contract. A week later, I received a letter from FDGL stating their hidden fees and that I had agreed on signing a 4-year contract. This failure of disclosure on the salesman's part was so apparent that I realized this was more than just a scam; it was theft in its worst way. I tried repeatedly calling the sales rep and guess what - no return calls. I tried resolving the issue with FDGL and of course, it fell on deaf ears. They stated that this contract was valid. I closed my account at the bank and reopened a new one - that ended the withdrawals. Now I am going to sue them for Failure of Disclosure and get my money back plus damages. The State of Florida sued this company - and won - for doing the same thing. I researched this company online and was amazed at how many businesses have been put through the ringer by them. Fight back with all the resources you have!

We opened a business account with Suntrust Bank who also wanted us to talk to their representative about opening a merchant account. We later learned that Suntrust receives a fee for referring customers to this credit card processing company called First Data Global Leasing and Merchant Services. To begin with, charges on our monthly statements were almost double of what we were told. After one year and paying loads of money and receiving terrible service, we terminated their service and returned their machine. First, for six months, they denied they have received their machine while we gave them the UPS tracking number. Then they began sending us bills for 48 months lease, even though the specific part of the contract which obligates us to a 48-month lease was not signed.

I am so angry and upset. I'm the OM at a small business. We have decided to be a distributor of another company. I was informed we will be using credit card transactions. My boss went to his local bank Sovereign to open an account and get a credit card machine from them. He signed us up to First Data. Unbeknown to us, the distributor supplies a CC machine so we do not need the one I am paying on from First Data. I have never used it, but each month I keep getting deducted for leasing it. We had no idea that it was a 4-year lease, in which I am unable to cancel. I have not used and will not use this machine. When I called to return it, in exemplary condition as it has not been touched, I was told we owe the remaining 46 payments on this machine. So I am very upset.

I signed a 4-year lease with First Data and my bank, Wells Fargo, for a credit card terminal in April of 2011. I want to get out of the lease and what I have done is informed Wells Fargo and First Data that I will not be using their credit card services anymore and I want to return the credit card terminal so it is not my responsibility anymore. Also, I asked to know what the buy out is on the lease. Wells Fargo's end of the buy out is $500. First Data's is $1,022 which is actually paying out the whole lease. This is my fault for trusting my bank that I have been with since 1988.

I own a small business in Richmond, VA. My bank set me up with First Data and subsequently First Data Global Leasing. What a gigantic mistake I made trusting my bank and getting involved with these companies who had processed our credit cards and leased us our credit card terminal. First Data Global Leasing is ripping me off $125/month. We are now on another service with much better rates, no contracts and free credit card terminals. I have contacted FDGL several times to return their equipment and get out of the lease. They are impossible and a total rip off. Never, never, never engage with either of these two companies. They both are complete scams and totally unethical!

If you ever considered a credit card processor, under no circumstance should you sign any contract with First Data Global Leasing. I was told I could cancel at any time when I signed up. After two years with them (and their outrageous fees), I went to switch providers. That was when they sprung the bill on me, $700 for the remaining time on my lease. I was shocked and I told the woman that I was appalled at this unbelievable charge. She proceeded to berate me for not reading the contract and generally treating me badly. I told her I was planning to cancel my contract but I'd call back later to do it (so I could figure out what to do). The next day, I discovered that First Data had deducted the $700 from my account and sent me a letter telling me my account had been cancelled. These guys are the worst. I cannot believe that a major store like BJ's would do business with these people.

They are liars as well as bad business people. Our software is not compliant with them. When they told us about the contract, we told them that if it wasn't compliant with our software, we could not use it. Victoria ** talked us into signing a contract with them and we have never run one transaction through. She guaranteed us that if it wasn't compliant with our software, we could send everything back and not be charged a dime. She forgot to tell us that she got fired shortly after. We did finally get them to take the equipment back, but the 48-month contract for $90.10 is still coming out of our checking account. We have tried many times to resolve this and they just threaten us or don't get back to us. I do not think this is legal.

FDMS has been debiting my account in error. After bringing this to their attention many times, they have refunded some funds but continue to bill my acct. in error causing insufficient fund fee charges to my account that they have not replaced in excess of $554. FDMS has submitted the same charge back to my acct. for payment in the amount of $3059. This amount was taken on 09/07/12 and was attempted again on 12/5/12, therefore, costing me insufficient fund fees. When attempted, FDMS took $95.05 for a credit card transaction from my acct. and tried to debit my acct. $2963.95 totaling the same $3059 taken on 9/07/12.

I got a wireless machine for First Data through Bank of America in March of 2012 for my sole proprietorship business. When I developed health problems, I had not used the machine at all. In August, I called the Bank and closed my Merchant Account and asked them what I needed to do with the machine. They said to contact First Data and they would tell me where to send it. They also said I would probably have to pay $400.00 to cancel the contract. But when I called First Data, it was like I kicked a puppy or something. They told me that I had a 4-year contract and I could not cancel without paying the remainder of the balance ($2,324.58 through 09/04/12). I explained to them my situation but it fell on deaf ears. I called the bank and ask them if there was something they could do for me. They said they could "try" to find someone to take over the contract. I have heard nothing in the last 2 months and note, the # I have for my contact at the bank goes to voice mail and he does not return my calls. The only thing that I signed was First Data’s insurance policy. Do not use First Data for anything!

Do not do business with FDGL! Make sure that you read a merchant agreement completely before signing, especially if they use FDGL as a third party equipment leasing company. We signed a 3-year contract with Bank of America. It turned out the contract for the equipment was for 4 years. That makes absolutely no sense, right? After calling First Data, they directed me to Bank of America and they in turn directed me to the sales representative who set up our account.

Customer service - First Data Global Leasing is a ripoff company. I have tried to contact them regarding our contract. In December of 2012, we called and asked about a possible buy-out as we only had until April of 2013 left on this contract. The person who answered this call would not state his name; he just wanted to know what the problem was. We explained what we wanted to do. We were told that all we had to do was send the equipment back, as our contract only had 4 months left and that would be satisfactory, and our contract would end. We now are getting threatening letters saying that this is a non-cancellable contract. I have tried to call but have had no one answer. A word to all, do not get involved with this company.

We got signed up with First Data Global Leasing through a credit card processing company. After being ripped off for $85 a month, we sent the equipment back and told them we were done. They are threatening collection action if we don't pay up. I would be willing to be part of a class action lawsuit against these con artists. My question is, they say the lease cannot be cancelled. Do they have any legal teeth? I have been working with an attorney for the Washington Restaurant Association, but they still insist we pay.

In April of this year, my lease expired. I returned the equipment and provided a check for the remaining balance with the equipment (First Data has cashed the check). First Data has continued to withdraw funds from my checking account in excess of $100.00 per month. Now, I am getting collection calls demanding payment of approximately $170.00 as a balance due on this account. All of my attempts to contact them by phone have failed. I am forced to leave a message and they never return my call.

An extremely crooked company - My complaint pretty much goes along with all others written; bad customer service, shady contracts, no getting out of contracts when a business fails, etc. I signed up through Wells Fargo, whom I cannot believe deals with such a company, and then after a failed business, could not get out of the contract. Customer service representatives were rude, shady and treated you like a child. First Data's website does not allow reviews, and this is obviously why. Use great caution when/if ever someone has you sign up with First Data.

I had the First Data and sold the place. I am not using it anymore, but I still have to pay for like another 28 payments of 28 or so. What the hell in the world is this? If I don’t have the business and don’t use it, why pay? I have lots of friends that have restaurants and corner stores, and none of them will ever use First Data again, ever. And I will make sure to do the impossible and put the bad word out there.

I ended up signing with them through PNC Bank for my business. I sold the business but they want me to pay for the remainder term of the lease. I spoke to one of their representatives. Pedro, a totally unprofessional guy, maybe not very educated in customer service field, continued to ignore my request to talk to a supervisor, continued to claim no supervisor was available in a completely rude tone, and ended up hanging up the phone on me. I guess for such a dishonest company, they need rude people to work for them so they can bully people around. I will never do business with this company, nor will recommend it. In fact, I will go to the extent to post on every social media outlet their ways of business, so no one else wastes their time and money with this company.

I had to close my business due to the recession even though my credit card processing company gave me a 3-year contract. First Global did only a four-year and under no circumstance will they let you out of your lease. I will still have to pay another 400.00 dollars even though I will not be processing. Do not lease from this company; other companies will allow you to break lease if you close or sell your business!

FDGL is a rip off. I have been more than fair with them. After being charged more than $2,145.00 for a $ 60.00 - $100.00 machine, they are now saying I must pay the lease forever if I do not pay them a hostage (my words) fee. My 48-month lease is over and they keep taking the money from my bank account. Help!

I own a business in Murfreesboro, TN. I used to go with First Data. I got totally screwed up. They have been charging me $150 to use credit card machine and on top of that, this agreement is noncancellable. So, I have to pay $150 for 48 months which is totally fraud. If you count $150 times 48 month which is $7200, the credit card machine doesn't cost $7200. This company is totally fraud. Now I'm with Bank of America merchant service which is really good, but I don't know what to do with First Data. They keep sending me bills but I'm not going to waste $7200 for a fraud company. They put in credit union so my credit is bad now, but I don't know what else I can do. I'm thinking about going to a lawyer and sending them legal notice or suing them!

I signed up through Sam's Club and was only told that there was a $90.00 cancellation fee if I should ever want to cancel. I was never told about the 48-month First Data Global Leasing lease agreement on the equipment. I had to find that out the hard way. Now I accidentally gave my processing to another ripoff processor called Securus Payments and they are just as bad as First Data. How can Sam's Club back a company like this! Needless to say, FDGL is a ripoff and I would be glad to join in a class action suit against them for dishonesty. I never even realized I was dealing with two different entities when I first signed up with Sam's Club's merchant processing. Sam's Club, what are you thinking!

I canceled account early due to raising rates whenever they felt like it. So after coming to terms with cash settlement on the unit and fees, we paid them immediately, and we received signed acknowledgement from them. But then they went ahead and took additional $400 out of our account that wasn't owed to them and now, they will not return calls or let us know why they stole funds from us.

The company representative led me to believe that his credit card processing would bring business to us as they process for fleet accounts. He also stated the fleet accounts would contact us regarding general repair and major repair for the fleet account vehicles, which sounded great to me to bring business in. After a very disgusting 16 months of signing and misled information, we cannot cancel the lease on the equipment. They won’t talk to you, just tell you over and over that your liable for the equipment even if we send it back to them, we still have to pay the full amount. This company is a fraudulent company and is unwilling to work, also threats of poor credit rating and seizure of funds by way of bank checking account. Stay away from this ** up company.

This company has a lot more significant complaints than what is showing here! This company has got to be out of the country, because they are that bad and have been getting away with ripping people off for years. Still now, it seems by the posts here that they're being referred by many other companies to un-informed consumers as to the pure unethical and just plain fraudulent aspects of this company! They claim after you sign a contract (and there is no length of contract other than a 2 years) that the other parts of their so-called contract are verbal? Really?! Now I see after checking here. All, no matter the site, people are saying the same things about this company and their many names.

Unknown 48-month lease - In 201, I leased a debit card machine for an evening of anticipated sales at a jazz function sponsored by Zeta Phi Beta Sorority. Last year, I inquired about returning the machine, as it had never been used. I was told, I'm certain, that I was under a 2-year agreement to keep the machine. A week or so ago, I inquired about returning the machine and was then told the lease contract was for 4 years. A few days later, I received a letter threatening legal action if I did not honor the contract.

I was signed up to First Data Global Leasing by Bank of America Merchants. I was assured that I could cancel at anytime with zero penalty. "We have such great service, why would we want to lock you in, etc". What a bunch of baloney. 9 months after opening our store, we were given 30 days notice to vacate as the building was going to be demolished. We lost our shop, through no fault of our own, and to this very day, 9 months after we lost our store, I am still being charged $35.77 a month for a terminal that is sitting in the box it came in. That's $321.93 so far going into thin air. They will not let me out of the lease - not even with a buyout. I am livid. Never ever use this company, heartless, unreasonable, snakes.

First Data Global Leasing is a rip off company referred to me by Wells Fargo bank. I started using a credit card terminal provided by First Data Global Leasing in 2004 and continued with them by paying a $26.99 monthly fee until this month when I elected to use another company. I have paid First Data about $3,000.00 in lease payments for a terminal which can be purchased for $200. Now that I wanted to return the equipment to them, they say I have to give them $276.39 as a "Buyout" (read Extortion) before they accept their terminal back.

Undisclosed fees and contract terms: We signed up with Wells Fargo Merchant Services (a third-party reseller of First Data services) and were not fully informed as to the terms of the lease for the card reader (a 4-year, non-cancelable lease) or the fact that there is also a 3-year commitment for the transaction processing service, which comes with its own $500 termination fee apart from whatever amount First Data claims would be owed if the equipment lease is broken. We did not use the reader or process any cards through them last month (zero activity) and still had to fork out $165 in fees, of which only about $57 was for the actual equipment lease. That is $108 in one month for them doing nothing.

I leased credit card equipment from First Data Global Leasing for 5 years. It's the worst move I ever made in business. When I terminated the relationship and returned their equipment, they continued to charge my bank account.

I just signed with Payment System. The sales rep never mentioned or disclosed anything regarding a 48-month lease with First Data Global Leasing (equipment that I don't even use). He referred to the charges as monthly equipment charges. I even asked explicitly about the cancellation fees. He only mentioned a $299 fee. Never did he mention anything about a non-concealable lease termination fees, and he obviously made an effort to omit any disclosure of a lease term with First Data Global Leasing.

I am an attorney. My client (an automotive body shop) was contacted by a representative of a company called Access Fleet. They convinced him that if he would sign up for credit card processing with them, they would send him a guaranteed minimum number of fleet customer referrals. It never happened. Meanwhile, they required him to change his credit card processing over and (among other things) had him sign a lease with First Data Global Leasing for an FD-100 terminal, FD-10 keypad and a cable. The monthly payments were $99 plus sales tax for 48 months.

I signed a merchant account lease with ICON Payment Solutions. They were to lower fees for credit card processing. The credit machine they sent is so cheap, it is not compatible with my digital phone lines. After calls to their tech line, we were told go buy a filter. We said no way, we want out. This is a breach of contract. They kept debiting my account $86.00 a month, I had Chase bank stop the debits. Now I have First Data threatening me for payment. Help.

We were approached by a First Data sales person about new fleet accounts. These would begin to be sent to us regularly, and would be of a great volume for our automotive business. We were told that in order to process these new fleet customers, their cards would have to be processed through their machine, and that our machine would not take them. The lease was for $79 per month, and would be far outweighed in returns with these new customers, not to mention the savings on the credit card fee. To make the long story short, not one lead, customer, or any benefit has resulted in this association. Our credit card fees are higher than ever, so that was a bold faced lie, and they have withdrawn $85.50 each month for the lease (I hope this is my out being charged a different amount than the lease). The lease is for 48 months, and cannot be cancelled, and is supposedly, a separate company than the credit card processing company.

This company is a scheme. Please beware, they ruined my credit and it was impeccable.

I had met with Nadine from First Data before I got the doors opened on my new business. She was refereed by my banker if I took credit cards; I made the mistake of signing that day, and paying a deposit. I received the equipment several weeks later and was billed right away for a monthly fee for the leased equipment, as well as the service charge.

I executed a lease agreement with First Data Merchant Services Corporation First Data Leasing after having referred from Sam’s Club to FDGL, a business unit of First Data Merchant Services Corporation, for equipment to accept credit cards. Payments to the lease account were to be automatically transferred from our checking account on the 25th of each month and reflected as FDGL on the checking account. The term of the lease was 48 months. The monthly payment was $29.95 (plus applicable taxes).

This company is ripping merchant off and making millions of dollars. This has to stop. You were advised that my bank had no record of a rejection that your company submitted, an invoice or a charge for October 2009. You were able to withdraw money from my account in September 2009 and in October, you were unable to withdraw your rental fee. I find that hard to believe. I have asked my bank to block you from withdrawing any monies from my account until this matter is resolved.

In 2007 I sign up for a merchant account with Card Service International. I was given a wireless terminal. Not knowing that card Service International is a subsidiary of First Data and First Data Global Leasing.