First Data Global Leasing Reviews

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About First Data Global Leasing

Pros
  • High potential for financial savings
  • User-friendly interface for transactions
Cons
  • Fees not clearly disclosed
  • Poor communication from representatives

First Data Global Leasing Reviews

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    How do I know I can trust these reviews about First Data Global Leasing?
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    Page 1 Reviews 0 - 10
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    Customer ServiceSales & MarketingPrice

    Reviewed May 12, 2026

    First Data Global Leasing is a big scam. They keep charging my account every month even though my account was closed since 2024. I have tried calling many times, but there is no proper option to speak with customer service. The automated system asks for information that I do not have, and then the call disconnects automatically. Very frustrating experience. I do not recommend doing business with First Data Global Leasing.

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    First Data Global Leasing
    Response from First Data Global Leasing

    Thank you for reaching out with the stated concerns. Please email your name, address, merchant number, and a summary of the issue so we may assist in resolution, to clienthelp@fiserv.com. Reference case number 15531111

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    Sales & MarketingPriceRefunds & Payouts

    Reviewed May 1, 2026

    This company is a scam artist after you’ve paid for your machine. They still keep charging you for your lease and you can send the machine back, but they’ll send you another machine and charge you for a lease. I’ve sent all of my machines back and do not have a machine and still charged. I’ve been charged since 2023 and still being charged in my account every month.

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      Customer ServiceTechPunctuality & SpeedStaff

      Reviewed Jan. 14, 2026

      My experience with First Data Global Leasing has been mixed. The equipment itself works fine and was delivered as expected, but the leasing terms weren’t as clear as I would’ve liked at the beginning. Customer service was helpful at times, though responses could be slow. It’s not a terrible service, but I’d recommend reading the contract carefully before signing.

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      First Data Global Leasing
      Response from First Data Global Leasing
      Thank you for reaching out with the stated concerns.
      We apologize for any miscommunication. The lease terms and cost would have been listed in the agreement and also in the Welcome Letter received with the equipment.

      We would be happy to review the agreement and provide a copy. Please email your business name, merchant and/or lease number, name and contact information to clienthelp@fiserv.com.

      Thank You, Fiserv

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      Customer ServicePunctuality & Speed

      Reviewed Nov. 19, 2025

      Only one advice for all the business owners - stay far far away from FirstData/Clover/Fiserv. Wonder how they're still in business! Worst customer service, waiting time is anywhere from 2 hours+, only if you have time to spare that much. I would rather starve than to deal with this company.

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      Customer ServiceContract & TermsTechPriceHonesty & Transparency

      Reviewed Aug. 7, 2025

      The salesman was extremely misleading. I was provided no contract, only his verbal promises, which turned out horribly erroneous. I am stuck paying monthly fees for a service I did not approve and a service I cannot use. So far, I've been spending months in back and forth emails with the company with no resolution, no stopping of charges, and no reimbursement for the unapproved fees. Soon, I will have to pursue legal action. Please. Everyone. Do NOT use this company.

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      Customer ServiceTechPricePunctuality & SpeedMaintenanceStaffBillingRatesResolution

      Reviewed Aug. 7, 2025

      Agent came to my store promised low rate and only one source billing. Before you even start using their equipment, they already charged about $1800 with charges from 3 different sources. Equipment stopped working in the second week, we spent hours on the phone calling them to fix the problems and no one is accepting responsibility, kept referring us from one agent to another. We started doing manual billing because equipment is not working. This process takes a lot of time and we lost customers who were inpatient to wait for their turn. Worse still, I got a mail that we were contracted to process by swapping credit cards and don’t know why we are billing manually. These people are so confused and do not work together.

      We had to go back to our previous merchant billing service company. Since we told them we cannot continue with them because their equipment stopped working within two weeks and they did not help to correct the issue, they continue to bill monthly almost $10,000.00 since April. Everyday now, they call and text that they have an open ticket for our business to call them. I call and tell them we will not continue with them. Their response “Do you want us to tell you your penalty for breaking the contract?” My response “Do what you need to do so we can move forward “. They will hang up the phone and keep sending emails and phone calls about an open ticket to resolve our equipment issues. So, our business should lock up and wait till they are ready to resolve their equipment issues?

      We have heard excuses such as the right equipment we need is in back order, This is very frustrating and I have reported it to the SBA and they are waiting to see how they go about resolving the issue. Worse still, the agent that came to my store now said the case is out of her reach that we should follow up with corporate office. I believe they target small businesses and take advantage.

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      Reviewed May 15, 2025

      Worst company ever. Idk how they are still in business but they are the worst crooks. Something needs to happen like it did in the beekeeper. Don’t ever sign up with these piles. They get you locked into a 4-6 yr contacts and you can’t cancel.

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      Customer ServiceTechPunctuality & Speed

      Reviewed Dec. 4, 2024

      I'd like to file a complaint as I was erroneously reported to a collection agency on November 25th, and spent hours calling Clover, Merchant Services, the leasing department, the collection department, the collection agency, clover capital, until I finally called you guys and after being on hold I was told I was sent to collections in error. The collection agency now has my merchant ID and my checking account information, and I was called twice to collect SEVEN HUNDRED AND FOUR DOLLARS.

      Thank God I did not pay them as I am in good standing but the collection agency tried to talk me out of calling Clover/etc and pay right then and there. I was then not informed of this error until me and my office manager spent multiple hours trying to resolve this and get to the bottom of it. Today when I called I found out this was sent out as a mistake. But no email or phone call or anything has been sent out by your company to inform us of this error. This is absolutely unacceptable. I'm still waiting on a phone call from the supervisor about this.

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      Customer ServiceContract & TermsTechSales & MarketingPricePunctuality & SpeedBilling

      Reviewed Nov. 4, 2024

      Total scam. I strongly urge anyone considering First Data Global Leasing to stay far away. After leasing six payment processing machines for my business from them, I experienced countless issues. Even after I followed all procedures to terminate our agreement, they continued charging my account for over 1.5 years post-termination of a 4-year contract.

      Reaching their support team is nearly impossible. They rarely answer calls, and in my case, they seemed to block my attempts to get in touch. This unresponsiveness combined with ongoing charges that I did not authorize is unacceptable and feels predatory. On top of that, I discovered hundreds of similar complaints from other customers facing the same problems with First Data Global Leasing. This is clearly not an isolated issue but rather a concerning trend. I will be pursuing legal action, and I hope this review prevents other businesses from going through this nightmare. Save yourself the time, money, and frustration – avoid First Data Global Leasing.

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      TechSales & MarketingPriceStaffBillingRates

      Reviewed Sept. 30, 2024

      First Data leasing / Saber Payments is a total scam. I was sold on it with the promise that there was a line of credit that would become available if I signed up. The agent also said 'You can cancel at any time'. All that resulted was a lock-in to a four-year contract for an equipment lease that was non-cancellable at the rate of $150 per month for a total of $7200 for equipment that costs less than a few hundred dollars. Someone should take action against this company. It knowingly takes gross advantage of small business people without any recourse.

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      First Data Global Leasing
      Response from First Data Global Leasing

      We would be happy to review your lease if you can provide us your account details. Please email us clienthelp@fiserv.com. We will need your company name, lease number, along with anything from your sales agent that you believe you were told that was misrepresented or not correct in terms of your account.

      Thank You, Fiserv

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      First Data Global Leasing Company Information

      Company Name:
      First Data Global Leasing
      Website:
      www.firstdata.com