First Data Global Leasing Reviews

Very disappointed with our experience. Lancaster York Gentlemen’s Apparel was charged fees associated with an FDMS/Clover account despite never activating or using the service. We are also apparently being billed for leased equipment that we never received or had in our possession. Trying to get clear answers has been frustrating, and for a small business, unexpected charges like this are extremely concerning. We have formally requested documentation showing authorization, proof of delivery, and proof of activation. Small businesses should carefully review all agreements and monitor their bank statements closely when dealing with merchant processing companies and equipment leasing programs.

Attention small business owners: if you process credit or debit cards, please do your homework before signing with Clover or First Data Merchant Services. We went through them with South Carolina Federal Credit Union, and since January we have been charged over $5,000 in fees tied to outdated equipment and PCI compliance issues.

First Data Global Leasing is a big scam. They keep charging my account every month even though my account was closed since 2024. I have tried calling many times, but there is no proper option to speak with customer service. The automated system asks for information that I do not have, and then the call disconnects automatically. Very frustrating experience. I do not recommend doing business with First Data Global Leasing.

This company is a scam artist after you’ve paid for your machine. They still keep charging you for your lease and you can send the machine back, but they’ll send you another machine and charge you for a lease. I’ve sent all of my machines back and do not have a machine and still charged. I’ve been charged since 2023 and still being charged in my account every month.

My experience with First Data Global Leasing has been mixed. The equipment itself works fine and was delivered as expected, but the leasing terms weren’t as clear as I would’ve liked at the beginning. Customer service was helpful at times, though responses could be slow. It’s not a terrible service, but I’d recommend reading the contract carefully before signing.

Only one advice for all the business owners - stay far far away from FirstData/Clover/Fiserv. Wonder how they're still in business! Worst customer service, waiting time is anywhere from 2 hours+, only if you have time to spare that much. I would rather starve than to deal with this company.

The salesman was extremely misleading. I was provided no contract, only his verbal promises, which turned out horribly erroneous. I am stuck paying monthly fees for a service I did not approve and a service I cannot use. So far, I've been spending months in back and forth emails with the company with no resolution, no stopping of charges, and no reimbursement for the unapproved fees. Soon, I will have to pursue legal action. Please. Everyone. Do NOT use this company.

Agent came to my store promised low rate and only one source billing. Before you even start using their equipment, they already charged about $1800 with charges from 3 different sources. Equipment stopped working in the second week, we spent hours on the phone calling them to fix the problems and no one is accepting responsibility, kept referring us from one agent to another. We started doing manual billing because equipment is not working. This process takes a lot of time and we lost customers who were inpatient to wait for their turn. Worse still, I got a mail that we were contracted to process by swapping credit cards and don’t know why we are billing manually. These people are so confused and do not work together.

Worst company ever. Idk how they are still in business but they are the worst crooks. Something needs to happen like it did in the beekeeper. Don’t ever sign up with these piles. They get you locked into a 4-6 yr contacts and you can’t cancel.

I'd like to file a complaint as I was erroneously reported to a collection agency on November 25th, and spent hours calling Clover, Merchant Services, the leasing department, the collection department, the collection agency, clover capital, until I finally called you guys and after being on hold I was told I was sent to collections in error. The collection agency now has my merchant ID and my checking account information, and I was called twice to collect SEVEN HUNDRED AND FOUR DOLLARS.