Walmart Pharmacy Reviews

My girlfriend took a prescription for a vitamin wafer to Walmart in Dixon, IL. It was for 8 weeks, and they filled it for 4 weeks and said for her to come and get the rest in 4 weeks. She needs to take one tomorrow Oct 30th, so she called from work to get it refilled and they told her they were out and would have tomorrow between 10:00 and 11:00 am. No problems. I picked her up from work at 3:15 and went out for dinner. When we got home, there was a message on our phone for her to call Walmart. She did and they told her they couldn't get it and they weren't making it anymore. She would have to go to Walgreens, which is on the other side of town, and it would be a couple of dollars more plus gas. Why didn't they just fill the whole prescription at the beginning? I have had problems with them before and had to call Arkansas. These Walmart pharmacies should be closed and other pharmacies should be used. She is not taking this medicine anymore; she refuses. For the experience I put angry because it doesn't go any lower.

I am writing the Corporate office at Walmart in reference my visit to my local Mt. Pleasant, PA store. In addition to this complaint addressed to the corporate office, I will also be directing an email to the management team at the store level. On October 24, 2012, I visited my local store to drop off a written prescription to be filled around 9:00 am. I was the first person to be waited on in the "Drop Off LIne". This first interaction was extremely unpleasant.

My son is in kindergarten and in order for him to focus to get through his day, he requires **. This is a medication for ADHD. On Friday, we picked up his refill prescription slip and dropped it off at the Walmart pharmacy in Owasso, OK. My husband was told it would take 20 minutes, I then received a call stating that they did not have the medication in stock but it would be in by Tuesday. I told them that would be fine. My husband called Wednesday to find out if he could pick it up. We were then told that the medication did not come in. My husband called again on Wednesday evening to be sure that the medication did not come in, again he was told that they did not have it. On Thursday morning, once again my husband called WM pharmacy and was told that they do not have the medication.

My elderly mother was prescribed an antibiotic by her dentist for a tooth infection. My mother went to pick up the prescription from Wal-Mart located in Providence, Rhode Island on Silver Spring Street. When I went to visit her, I noticed a very large bottle of pills on the kitchen table. I did an internet search on the med (** 100mg) and found out it was used to treat seizures, not tooth infections! My mother had already taken two pills! Upon further investigation, it was found that Wal-Mart gave my mother someone else's medication! We returned the meds to Wal-Mart and were given a $25 gift card for the potential dangerous mistake!

My daughter is on ** 50mg for headaches, and because it's working for her, her doc made the decision to up the prescription. Because I had the medication filled at Walmart in the past, I chose to go back. When I got there, I was told that it would be 30-45 minutes and the Rx would be complete. When I went back, I was told that the medication could not be filled because we had picked up a prescription on the 9th of this month (which we hadn't - she was completely out of the med when I got the new script) and that under the new Rx, she should have enough until the 23rd. When I asked if this was our insurance saying this, he stated that it wasn't and that it was their policy. I then asked to see the record of where I signed for the medication on the 9th, and he said that I had no right to see that information.

It seems the last few times I went to Wal-Mart to pick up a prescription, a person was at the pharmacy counter checking out some groceries. One time, I waited in the drive-thru for a long time. I finally went into the store. The lady at the pharmacy counter told me that the person in front of me at the drive-thru asked her to get some items for her that were not prescriptions. Please make prescriptions just for prescriptions. They can check the other items out through the regular checkers and have them add their prescriptions. Believe me, this will become more of a problem as time goes on!

Because I travel frequently, I chose Walmart Pharmacies in order to receive necessary refills anywhere in the country. For the past year, I have had nothing but bad experiences with Walmart pharmacists in Arizona, Texas, Minnesota, Michigan, New York, Kentucky, and Hawaii - lost paperwork, erroneous messages, mislabeled containers, wrong medications, miscounted pills, and delayed refills. Not once was a prescription filled correctly and on time, and I never once received an apology. I have transferred all my prescriptions and no longer shop at any Walmart store, but I keep getting automated phone messages saying my medications will be returned to stock if not picked up.

I just went to pick up three meds which had been faxed this morning. However, they only got one. This always seems to be their excuse. I just changed from Walgreens to Wal-Mart because of my Medicare prescription drug plan. Well, I love Walgreens and will most likely change back to them. I have never had a good experience with the pharmacy at Wal-Mart. Just saying!

I was out of insulin for 3 days. Walmart is saying it couldn't be filled, it was too early. Then it was my insurance that wouldn't cover it, I'd have to pay the full price, which is over $200. Then it was my doctor's fault that they couldn't fill it! I switched to Walgreens and it was filled in an hour. All Walgreens did was pick up a phone and call my insurance company. Walmart pharmacy is just lazy.

In a time when large box stores, like Wal-Mart, offer sanitary wipes to wipe the handles of shopping carts, it is ludicrous to me that the pharmacy counter doesn't offer hand sanitizer for credit card customers. Of all the people who make purchases at the pharmacy counter, some are sick with illnesses that may be passed on to the next customer who touches the pen device that the sick person has used. Germ transfer to a pen can't be stopped, but the pen could be wiped or hand sanitizer can be available so that another's germs will not pass on an illness.

I called Wal-Mart to order a prescription. When I went in to pick it up, they tried to tell me I had already picked it up. I explained that I had not and maybe they misplaced it there somewhere. After some convincing, the pharmacy manager gave me my prescription but didn't charge me because she said my insurance had already been charged. I was a little confused but left. A week later, I get a letter in the mail from Wal-Mart corporate. Wal-Mart had given out my prescription and bottle with my medicine, name, address, and phone number to another customer! The customer apparently noticed after a few days that he had someone else's medication and returned it. Furious, I called Wal-Mart corporate and left a message. Two days later, I finally got a call from their PR dept. She apologized, but I'm horrified that this guy in my small town knows where I live, my name, number, and medication. I threatened to stop going there and the PR lady did not try to convince me otherwise. I think they should have at least offered a measly gift card or something for such a violation of my privacy.

I had ordered my seizure medicine (they do not keep it in stock) and was not able to pick it up on the due date, but I was there the next day. They had given my medicine to someone else who took the same thing I do. That left me with 6 pills from them, and I was told they would have more tomorrow. My husband went off and asked them if they wanted to talk to our attorney. My medicine was very important for me to have. They gave him a $20.00 gift card and told him my medicine would be there tomorrow. If I had ordered the medicine, why was it not already put up for me? I quit going there once, but I thought I would give it another try.

I stopped to buy an antihistamine at my neighborhood Wal-Mart center. I am unfamiliar with this pharmacy. However, there were 5 or 6 people behind a counter and a lady standing on the outside of the counter. I moved to the counter to simply ask where to look for the intended product when a pharmacy worker snapped, "Get behind the line!" I had no idea what she was saying as she was facing the rear of the pharmacy, and she was hanging sacks of some sort. She was mumbling. I said, "Excuse me?" She snapped again. Finally, the lady customer laughingly pointed to an obscure 2 foot by 1 inch faded line four feet behind me. I asked the employee if she was talking to me, and she finally turned to my direction, and nastily said, "Yes!" Up to that very moment, I had no idea that I had broken any national security laws or federal mandates. She said, "Get behind the line!" I was embarrassed, somewhat confused, and beginning to feel an angry response in myself.

I went to pick up my refill. But since they canceled my last refill and I did not call in, the pharmacy’s male staff asked me to wait for 30 minutes in order for him to prepare the refill, and it's no problem for me. Until suddenly a female staff interrupted unfriendly and told him that she would handle the service for me. And so bizarre… suddenly she told me that the refill vitamin for my child is not available and I have to pick up the next day. The pharmacy at Wal-Mart Westbury has no professional customer service at all. Most of them are rude, totally the opposite with Wal-Mart Massapequa.

I've had so many bad experiences with Wal-Mart pharmacy. I've just decided to stop going there. The only reason I continued this long is because they are so convenient to my home but it's really not worth it. They have poor, rude staff (and the manager allows it) and give out wrong prescriptions (if they can find it at all). I dropped off a prescription over a month ago. I gave them the bottle with one refill left and they were supposed to transfer it from another pharmacy. Well, one month later and still no prescription, I called them on my way home from work one afternoon. Lo and behold, the person told me to hold and just hung up on me.

Substandard service: Double billing for Medicare items, selling food on the floor, rude behavior by pharmacist, lack of action by store manager, and repeatedly bad service by the pharmacy.

I was at Altoona, LA when my refill ran out so I went to the Super Center to get it refilled and the person told me that I would have to get another script from the doctor. I took the original bottle with me and she looked up my information and it said I have 1 refill left. So I had to go without it for several days until I got home and they filled it with no problem. I spent several thousand dollars a year and thought Wal-Mart would be able to fill my needs because we travel a lot, but Walgreens will get it from now on.

In May 2012, my doctor called in a prescription of ** to my local Wal-Mart. That evening, I went into Wal-Mart and was told by the girl at the front desk that I needed to go to the drop-off window, because there was no prescription ready for me. This person named Anna, the pharmacy manager, told me that there was no prescription called in for me. From May until July 10, 2012, I have been trying to get the medication filled. Finally today, after the 17th call to my doctor's office, I placed a call to Wal-Mart and was told the prescription was ready. I was told that the prescription was ready since May, after being repeatedly told there was no prescription on several occasions by Anna, the pharmacy manager. I had to purchase over-the-counter **. I had a great deal of suffering due to nausea, vomiting, and reflux; because I did not have my medication. I spoke with a manager today who told me that Wal-Mart made the error that they had a pharmacist who came in that night and cancelled the order because of insurance reasons.

I was at the doctor too long to get my prescription filled that night. My husband dropped it off in the morning. I went to work sick. I tried to pick it up 4 hours after he dropped it off. I stood in line for quite a while just for them to tell me it wasn't ready yet. They had put mine at the back of the line. My husband took his time & spent gas to get there so I would not have to wait when I was able to get it. I do not appreciate it. This is not the first time this has happened to me. I will no longer use your pharmacy!

On June 13, 2012, I picked up a name brand medication I have been on for over 20 years and noticed on the paperwork a handwritten note. Upon asking the checkout clerk and the onsite pharmacist, I was told this store (#0076) could no longer order this medicine per instructions from Walmart Headquarters, plus the prescription was 15 pills short. The checkout clerk even suggested I call my doctor and get a prescription for a new medication. That same day I called the complaint line 479-273-4000. Now, it is two weeks and four calls later and I have yet to hear from anyone about my complaint. The third call (6-21-2012), went to the supervisor assistance line and I was told an "urgent" e-mail would be sent to the district managers, Randal **, marketing and Leslie **, regional. The main pharmacist, **, at this local store, is also trying to get some answers and as of 6-21-2012, submitted a required form, which is all she can do.

Last week, I called in my prescriptions and when I went to pick up the medicine, they had me ** 1.50 and 1.75. I only take 1.50, so after waiting in line way too long, they had to make a correction which took another 20 minutes. Yesterday, I called in two more prescriptions and told them we would pick it up this morning. We got there and they had me ** 1.75 again, which had to be corrected. I sat at the drive-up window for 20 minutes before they ever even asked if they could help us. Then they had to correct their error and that was another 15 minutes, all the time telling me they are covered up and they will get to me as soon as they can.

Today makes two months in a row that Walmart can't fill my prescription because they are out of the drug.

I phoned in for my prescription as I do every 3 months. I asked if they had the generic brand as they have not had it for the last 3 times that I have gone and got my prescription. The pharmacist said no, they didn't have the generic brand, so I said “I will take the regular one then.” So she put me on hold and came back on about 3 or 4 minutes later and said they had none of that either. Then I asked, “So do you have an idea when you'll be getting more in, because I need to change my appointment with the doctor who has to administer it.” She said nope and said, “You'll have to find another pharmacy that has the same and get your account transferred.” Needless to say, I am not very happy with Walmart! Not the fact that they ran out, it's the customer service I got, it was terrible. But then again, who am I kidding? It is never a pleasant experience when I go there!

They filled my wife's Rx and that night at about 2 am, my wife got a bad, bad headache. She started throwing up for 30 minutes. Her head hurt so bad she could not get up. The machine to check her blood sugar would only register high results. She took a shot and at 5:00am, she took it again. Then, she went to a diabetes coma. I could not help but check print out and it says do not take if you have diabetes. For help, it said call doctor. What a joke. He knew she had diabetes but still wrote Rx. The name is ** 20 mg. There was neither warning on the bottle nor pharmacist let her know she could not take it. What's wrong there?

When I call and leave things on voice mail, it takes a while to get the scripts filled. If I try to talk to a pharmacist, I am put on hold for 5 or 10 minutes. Your phone system puts you to silence. You really do not know if you are still connected. Other pharmacies have noise - music or something. You used to and it wasn't so bad. Please reinstate the music to your call system so that we wait with sound not silence. This is a corporate problem, not just one store.

I was given the incorrect stomach meds but got home before I figured this out. When I went back, I was told I had to get it pre-approved. But my doctor's office did pre-approve. I went back again to pick up and was given the wrong script again. When I came back in, I was told it had to be mail ordered. My insurance does not support mail order. They looked at their computer and said, "But it says right here!" I called my insurance and had them contact Wal-Mart to fix. Still, they did not. They told me the doctor only called in 15 days.

I call for refill for my medicine on Saturday, June 2, 2012. Then I said to the pharmacy call attendant that I will pick the medicine Sunday, June 3, 2012. I am on ODSP and I got severe pain in my neck and back. I have no strength to keep myself stay for a longer time. The salesgirl kept me waiting. Even though I told the pharmacist all the story that I take this medicine same every month. There is no new medicine requested. I gave her my drug as usual. Still, they kept me waiting for 45 minutes for nothing. They’re dealing with other customers. For this happening, I got mentally disturbed and had severe neck and back pain. I ask you people, who will be responsible for this negligence if I get some more serious problem? I request to inquire about this matter and this should not happen to anybody. Thanks.

I was given the wrong medication. When I returned the medication, I was told that the right medication would not given. I was told to keep the wrong medication, even though I had that medication which made me ill. My regular pills were little yellow pills; I was given little white pills. They gave me my regular pills to last a few days. The supervisor was not very nice.

I had a very bad experience in the Wyncote, PA Walmart Store on 1000 Easton Rd. I picked up the wrong testing stripes for my ReliOn Meter. After leaving the store and coming home, I noticed I had the wrong strips. I went back to the store and tried to get the right ones. I was told by the counter clerk (black female in early 20s) that no blood testing items could be returned. I asked to speak to the manager of the Pharmacy. A woman by the name of ** stated that the policy of Walmart was not to accept returns on blood testing supplies. I then tried to purchase the correct strips and she instructed me to take them to the front of the store to ring out although she had registers in her location for purchases.

I went to the pharmacy yesterday here in Marlin, TX, and they were out of Ultra One Touch testing strips. I called on the phone today and asked if they were in and was told yes. I went to the pharmacy and asked for Ultra One Touch strips. The little girl, who waited on me, said, "Oh yes, I talked to you on the phone. She got the strips and rang them up, and I paid for them, noticing, even mentioning to the clerk that they had gone way down on the price."

I had a problem with my prescription and the tech was trying to be very helpful. She also had a problem solving my problem, so she called Cindy the pharmacist over to help. She was rude and told the tech to call my insurance company, which the tech did. When the tech was finished with the phone call, she again asked Cindy to look over the computer. Cindy was rude and told me her tech does not have time to call every customer’s insurance company. I did not tell the tech to call, she did. I hope she is nicer to other customers. She did not believe me that the doctor was on my previous script and it was not filled at Wal-Mart. I told her I got my last one in SC. She replied sarcastically that she doesn't have a license to practice in SC.

I picked up my father's prescription, and it was short the full quantity. I made a complaint and have not received a call. I called several times and sent an e-mail, but no one responded.

I dropped off the prescription at outside drop off. A week later, I had not heard if it had been filled. I went by to pick it up and they had lost it.

I transferred a generic prescription not on the $4 list. When I looked it up, the disclaimer popped up that it was not a generic. Wrong! I have been taking it for years and it is a generic for ** (a calcium channel blocker). It seems that someone in your organization needs to do a little more research. I did get it for $4 at Walmart for several years when I first started taking it.

I got a partial prescription from Wal-Mart of an 8-day generic supply because the name brand wasn't in stock. I asked them to order the rest of my 30-day supply and they said they would have it within one day. I gave them extra time in case it took longer than they said. When I went to pick up the rest of my prescription, they said they couldn't because my insurance already gave me an 8-day supply. I talked to the doctor about this and he wrote me another script to get another ordered ASAP. When I went and hand it in, they said I couldn't get it because of the insurance company already gave me an 8-day supply. I went to two different pharmacies and they told me they couldn't do that.

First of all, the dosage on one prescription has been wrong for over 6 months. I had been using it twice a day instead of only once a day as the doctor slip said. I called them about it today, 5-15-12. I had it checked with my doctor on my last visit and verified it. Second, I have been trying to get my blood pressure prescription refilled by them for 1 and a half weeks. Now that it’s out, all they can say is that they faxed it to doctor’s office and the doctor’s office said they did not get any faxes. And as of today and three more phone calls, they still have not gotten my prescription ready. If I have a stroke from my blood pressure going up from being out of my RX, someone is getting their ** sued. Walmart store in Keokuk, Iowa.

I had a coinstar slip. I asked the person at the desk if I could use it in the pharmacy. Yes was the reply, so I went to the pharmacy and the young lady looked at it and said that she didn't know how to use it. The other salesclerk said that she had to key in manually and she sneered her face up and acted like she was doing it and said that she could not do it and gave me the prescription and the slip. She said that I had to go to the front desk, so I asked the other young lady if she could do it and she told me that the hand screeners was down and that she couldn't either. So I went and stood in line at checkout and the young lady graciously helped me out. The other young lady needs to learn or find someone in pharmacy to help or show her how it is done. It's a waste of brain cells.

I have filled my prescriptions at Wal-Mart in Lewisville, TX (801 West Main st.) for several years now. I have had more problems with them saying insurance doesn't cover this or that, when I know it does. I also have had problems with them giving me 30-day supply when I have 90-day supply. The staff is usually ambivalent and disinterested in helping and assisting you. I have found them very unprofessional, rude, and unfriendly. I won't be going there any longer because of their lack of customer service. In addition, I'm always having to wait extended periods of time for my prescriptions.

My family has been using the same Wal-Mart pharmacy for 20-plus years. The pharmacy has only gotten a few of my orders right. We spend about $200 to $300 in just co-pay each month. There are several problems: wrong order and wrong price; they’re not ready or they don’t carry the meds; and they submit wrong insurance, over price, and others! I have talked to the store manager who does not work. I have called the pharmacy’s DIV manager who will not respond! The last straw was last week. I placed an order. They called and said they do not have amount on hand and would fill when order can be in from the distributor. Well, they just called and said their distributor did not have it in stock. They said to come in, get a prescription and place it with Rite Aid. This prescription is for a well-known pain med, which I have been taking 3 times a day for several years. The only reason I use Wal-Mart is because one-stop shopping saves gas! I am not a happy camper.

I have been getting my prescriptions at Wal-Mart off & on (mostly on) for over 10 years. I get 8 medications plus supplies on part D & 7 medications on Workers Company. I have tried so hard to keep these 2 separate, so that there is as little confusion as possible? But it does no good, because without fail, they mix them up, so I have to wait there for them to adjust the cost. So, a quick trip for my medications has now turned into a 30-45-minute wait?

My daughter called me today after her appt. with Dr. Lisa **, Reno, NV and told me that Walmart Pharmacy on Pyramid Hwy in Sparks had wrongly filled her prescription. This was discovered by Dr. ** and her nurse as my daughter had her medication with her at the appt., with the wrong dosage on the bottle. The pharmacy was called at that time by the nurse and this was discussed. My daughter said this was upsetting to the doctor. This is terrible. My daughter said that she dealt with heart palpitations for a period of time unnecessarily because of this wrong dose. When she called me she was upset and scared at the unnecessary danger and suffering that this error cost her, and I'm terribly upset by this too. She also said she always faced rudeness from that pharmacy. How awful. My daughter deserves an apology and a discussion on your financial help with her extra lab and doctor's appt. that this error will cost. Can you blame me for my anger?

I called in a refill for one of my prescriptions, then went online to see the status. It showed my co-pay as $7.25; yet, when I received the automated call letting me know that it was ready, my price quoted was the normal $9. I was a bit confused. I went in and got my medication, and again, I was quoted $9. I asked why it showed online that it was $7.25 and yet, I was paying higher. I got an "I don't know. You will have to go to the dropoff line and ask there"!

My doctor calls Walmart Pharmacy every month for them to fill out what he wants for me but when I go there, first, they can't find the medication and then if they do find it, then it is filled out wrong name and amount. Sometimes they just transfer my old medications from 2011 and try to sell them to me. I have gone 3 days in a row and not only have they filled the wrong meds, they were very rude, lied, and made me a look a liar and yelled at me. Two years ago, I asked them to update my information and since then, I have asked them over 20 times and have given then my driver license to update but still they have ignored it and have not updated my name yet.

My neighborhood Wal-Mart Pharmacy Cooper City, FL never has my prescription medication in stock. When I attempt to leave the prescription until the medication can be ordered, certain pharmacists refuse to accept it. They state it is considered a controlled substance and do not want the responsibility of holding it until the medication is available. I would then have to continue to call daily and inquire if they have the medication. They cannot tell me when they will have the medication in stock.

The new system Wal-Mart has devised for the pharmacy is not working. It takes 3 times longer to get a prescription refilled than it use to. I called my prescription in on a Thursday and at 7:00 pm on the following Saturday, it was still not completely filled and I had to wait. Then, the worker could not find one of them because the system is crazy. Why did you change something that was working okay? Many people in Columbus have told me the same thing and the pharmacy workers don't like the system either. Do something, please!

My boyfriend has been very sick and was rushed to the ER. After his release, the nurse had specifically instructed that it was very important that he fill and start taking the prescribed medication today. We rushed to Wal-Mart, and after standing in line for a quite a long time, the pharmacist / technician proceeded to ignore us. After finally getting her attention, she informed us she was going to lunch in 15 minutes and that the prescription wouldn't even be started till 3pm. It was noon then, and he knew he couldn't wait that long.

Dear negative thread posters, let me post some questions for you and feel free to respond. How many of you are on Medicaid/Fidelis (big difference) or Medicare? Do you know that the taxpayers foot the bill for you? Do you know that the pharmacy staff, who is working only to watch you waive your co-pays or complain about $1.10 co-pay for stuff that costs $500, pay taxes so you can have this? Do you realize that you get free ** all the time, but you still have the audacity to complain about your 5-mile drive or 25-minute wait?

Over the last 10 months, the level of service at the Blytheville store has declined to a sub-standard level. I am notified via the phone that my meds are ready. Then I drove 20 miles, only to be greeted by one of the following: your meds are not ready, it will another 30+ minutes; we can only give you a partial amount; or we are unable to fill the prescription, come back.

I submitted a prescription with a discount from doctor. It was $243. I couldn't afford it that day. I went back two days later, April 2. It was now $700. They told me the discount card from doctor was expired. There has been a complication every time I had a script filled at Wal-Mart. The pharmacy sends texts when scripts are ready. It is never ready and there's a 2-hour wait and most of the staff (not all) are rude and patronizing.

I am very displeased with the phone line service with the pharmacy area. I have had my prescriptions messed up every time I go to pick them up in the last six months and I am very upset about it. I call them in like I am supposed to and it either drops one or all of them. Yesterday, I called them in I had one on hold so I had to talk to the pharmacy person and they told they were all ready and they would fill the one on hold and have it ready too. This was around 12:00 pm. Everything was supposed to be ready at 1:00 pm. I get there a 5:30 pm and nothing is ready again. Last time I waited and got in line which was long three different times and still were not ready. So this time, I let them know I would be back. Today, I was in waiting again. Come on, I called them in at 7 am and they're not ready. Why pick a time if your store can't keep their word?

I am a user of ** 50mg and have been for years. My complaint is the current packaging. They come in the blue plastic container with bubble type individual holders. My problem is I am an 80 year old with arthritic fingers and these pills are very hard to extricate from the holders. My husband used to take the very same pill, which came in a pill vial (from another pharmacy though). Why cannot Walmart get them in a similar vial? This is very frustrating.

I can understand when you are temporarily out of an item that I wish to buy, but when that same item is not in stock for several weeks, it places me in a position where I have to go to another store. My personal complaint has to do with empty shelves in the frozen juices section and in the OTC shelves in the pharmacy. While shopping this morning, I noticed that those aren't the only shelves with no products. Could it be that those items have been out of stock for long periods too? While visiting a store in another town, I find that those same items are on the shelves there. This is an inconvenience that requires me to either go to a Wal-Mart in another town or to a competitor locally.

I called in a refill and never received a call that it was ready. When I went to pick it up, they had already put it back in inventory. I asked them to fill it again. The next morning, I went to pick it up and it was an old prescription that had been replaced by the new one. They refused to fill it, while I waited after they inconvenienced me twice. They said it will take an hour and a half. I filled prescriptions myself for a decade, and I know it can be done in less then 5 minutes. I am now waiting to go back to get it, missing work and losing income. Their attitude was very poor, rude, and robotic.

Walmart's lack of knowledge in dealing with Medicare & Supplemental - I am a senior with Medicare coverage Part A & Part B. Additionally I purchase Supplemental Health Care from BCBS. My Medicare supplemental coverage is Plan F that covers deductible and co-insurance for all Part A and for all Part B.

They have attitude. I have asked for over a year to get all my scripts at one place and not be told to go somewhere else. This a pharmacy where you can get any med you want to be delivered to you if you can't find one or a supplier to get them. That is the same with servings for B12 you can't get. You get plenty of excuses and no products. Why, why? They just don't care!

My name is William ** (MSG/E-8 Retired). I am a 29 year U.S. Army, 100% retired, on permanent and total disability. I went to my doctor in Junction City, KS to get my normal medicines. They were mostly partially filled and one of my Parkinson meds. I received 12, had them called in and took my C-2 with prescription. They gave me a partial fill (12 pills) instead of 100. I am traveling to Los Angeles for knee replacement. It took 3 visits; I paid and received 9 pills. They called me and your automated told me it was ready. I went to the Wal-Mart, prec # ** and they asked me to wait another 20 or 30 minutes. Wrong answer. I filled out approximately 5 surveys from the Department of Defense about vets health issues, prescriptions, just ** service in general. My question is, "Do you want my business or do I need to call someone." Your call.

For 4 months now, I had to get a refill on my **. And every time, there is a problem with not getting a fax or call from my doctor. The employees don't care or have a clue what is going on. They never have the right fax or phone numbers. They say they don't get faxes or calls and I just called my doctor's office and they just sent it! I even had one lady working on the computer that acted like she might go to sleep at any moment! She said she had taken too much cold medicine. The only one that I could get to help me was a man named Travis. I think they should look at the employees better and their phone system!

They need more help or better management! I have back pain and I was out of my medication again. So I went to get my script filled for the month at Wal-Mart in Red Bluff, CA. I had to wait 2 days to 3 days later. My question is this, **?

I bought a box of Equate **, which contains 3 bottles inside, each containing 14 pills. When I opened the first bottle of medication, it appeared that one of the capsules had broken, therefore powder was throughout the entire bottle but yet, I couldn't see any broken capsules. Because this is a somewhat expensive medication, I ignored the problem and used the medication anyways.

I am an insulin dependent diabetic. Last month, when I went to have my prescription filled for my insulin, they only had 2 of the 3 bottles on my monthly prescription but I had to pay the same for 2 bottles as for 3 bottles. Since I am a senior and have prescription D coverage, that wasn't such a big deal. But this month when I went to pick up my prescription, they were totally out of the insulin I use but said that they had their own brand but I would have to pay the full price on their insulin. I am on a fixed income and paying full price is a hardship for me. This makes me wonder if I'm going to have problems every time I go. If they can't order enough insulin, I will have to change my prescription to another pharmacy. I would like to know if this is going to be a problem every time I go to fill this prescription.

I was unable to get through to a pharmacist to call in a prescription at store #5881 in Springfield, PA. I did not want to leave a message given the nature of the prescription. After four calls, I spoke with an assistant manager who said she'd have a pharmacist call me back. I am still awaiting a return call. I intend to encourage all of my patients to avoid Wal-Mart pharmacies, which I will do personally as well since I refuse to spend this much time to provide you with business.

My doctor had called in a refill for my ** for blood sugar and my ** for fluid tablets. I went in to pick them up at the Olney, IL store. The young girl with purple hair couldn't find my order. She went to call my doctor and came back to ask for doctor's name and address the second time. Then she came back and asked for my name for the second time, left the area, came back for the third time to ask my name. She finally came back and told me they were working on my order, but I should give them 24 hours to fill an order. What kind of pharmacy operates on a 24-hour notice to fill an order? I have been using Walmart pharmacy for years, but after leaving without my pills, I am very disappointed. I now have to drive back to Olney tomorrow to pick them up. I am glad I have enough pills left, but I am really concerned about other customers who might need to have their orders filled the same day by someone who couldn't at least remember a name for more than 2 minutes. Hope the right pills are ready.

Wal-Mart in Iowa Falls, Iowa was the pharmacy which we used for our brother's medication on a monthly basis. The process was pretty routine--ordering his medications every month. The problems started when the pharmacy was unable to provide all the subscriptions at one time and making the family ran over to the pharmacy several times to get all the pills. This has continued, and the pills seldom all get filled at one time. This is a big inconvenience to family members, as it is 10 miles each way and we also have our own families to care for.

My doctor called in a prescription to Walmart about 2 hrs before I went to the store. When I arrived at the pharmacy, I waited in line for about 10 minutes. The cashier told me they did not get it. I checked with my doctor’s office and was told it was sent over 2 hrs before. I stood in line again and was told they had found the prescription and it would be ready in 35 minutes. I told them I would not be back. Thank you very much.

Me and my girl friend went to Walmart to get a script of prenatal vitamins and we were told that the script needs to be approved and that they were getting right on that and that it would only be an hour. Well, the hour came and went so we go back to the counter and ask about the script and they said the same thing. So, we left without the script. Three days later, we went back again. We waited a couple of hours and still nothing. They said that they have to call the doctor about the script. Remember, now this is for the vitamins, nothing else. So, we left without anything again.

This past Thursday I was brave enough to try to get my medication from my local Wal-Mart. I say brave enough because it seems on some days that all the pharmacy people at my Wal-Mart do not want to help customers. February 11, I was confused about a co-pay. I was real sick and doctor ordered me some meds. Instead of trying to help me and listen to my concern, I was hushed. January 12, I went with a friend to get her meds. We stood there and stood there while a pharmacy worker put on bags. We stood there and stood there. At one point my friend looked at me and said, “What the heck." I said, “Welcome to the White House, TN pharmacy.” Finally, the girl came over without a smile or a hello and took care of us even though you could tell she didn’t want to.

The wrong prescription was filled. I take .08 ** shots weekly. For the past month, I have been sick and on antidemocratic so I had to wait to take my shots. The other day I went to take it and opened a new package of syringes to discover they were the wrong ones. Apparently, they had given me 3CC syringes instead of 1CC syringes. They even spelled syringes wrong as "singinge"! This happened at Wal-Mart Pharmacy # 2554 in Avondale, AZ (623-935-4010). I checked with my doctor who informed me the pharmacy made the wrong mistake. I called Wal-Mart Pharmacy and was told, "Oh well, you paid for it, so you are stuck with it!” I will not use them any more as this is very dangerous.

I called to check an order as I do 3 or 4 times a month and she was very rude. Some months it takes 3 days or longer to get the meds so I go to Lifecheck. They are always nice and only take a few hours as most. Uvalde Walmart is bad; I have used other Walmarts and they were good.

Every month, I get a 30 day prescription and every month I call it in 2 to 3 days ahead to make sure I have it on hand. I called it in on 2/29/12 and it was up 3/3/12. On 3/1/12, I called to pick it up and was told they can't fill it until the prescription is up because of the type of medicines. I never had a problem in the past (filling it) ahead 2 or 3 days. I do this because of my work and can't get to the pharmacy. I explained this to the pharmacy tech. and his statement was "this is a controlled substance and if you have a problem, you can just take it to another pharmacy". If this is your policy, then why haven't I had a problem before? Just because someone maybe on this type of med, doesn't make them an addict and shouldn't be treated as such in his words and tone with me.

A few years ago, I went into the Wal-Mart Pharmacy and was humiliated and made to feel as though I was some low-life junkie. Well, it started with me handing the pharmacist a valid script from my doctor of ** (25 mg). She looked at it and quickly and literally threw it back at me on the counter, stating these exact words: "This is a controlled substance, and we're out of stock anyway!"

I have been using the Wal-Mart Pharmacy for years and the service within the last six months has gone down hill. The clerks are rude, the lines are long and the prescriptions are lost. According to my physician's office out of the 15-plus prescriptions they fax daily, they usually have to re-fax 5. Do they only have one fax machine? This is not just happening to me. It has happened to my wife and my parents on numerous occasions. Maybe they need to hire more staff? I have other pharmacies available to me and if this is not addressed, I will have to give my service to them.

I filled a prescription for **, back in December, along with my ** of 30mg and 60mg, since I am on 90mg a day dosage. At the time I filled, since I have never had a problem, I did not count out all 90 days of pills. I started to run low on the **, forgetting that I filled at the same time I did the **. I got down to the last pill, and I called Wal-Mart Pharmacy, so that they could fax my doctor about a refill. I called later in the day, to ask if they have heard anything, and they said no. I noticed I had a refill on the same medication from when I was in Florida in November, and had to have a 30 day refill transferred to Walgreens. I tried to fill it at Walgreens, but they said that I have a 90 day prescription on file someplace else, and they can't refill it. That's when I realize that I had filled these prescriptions all on the same date, and I had pills missing. A good month's worth of pills.

The pharmacist Nicole ** was very not understanding to my fiance because he needed to get his prescription 2 days early, which has never been a problem before. I have been having seizures for almost five months now and have only been running tests on my brain. I have to be submitted into the hospital by my doctor on Tuesday the 28th of February and my fiance has to go with me. I can't make it though this without him and he's so stressed out because I still don't know what's causing these symptoms and we can't take our children so we had to find a babysitter.

Please note that this is an on going harassment and threats from the manager, Reggie, at the Walmart pharmacy. This manager, Reggie of the Baldwin Hills Crenshaw Plaza Mall, has taken the role of a doctor instead of a pharmacist. On Tuesday February 21, 2012, I went to pick up my prescription. I recently came home from the hospital after having surgery. Anyway when I got to the pharmacy, the cashier was looking for my prescription, and it wasn't the usual place, to pick up after a prescription is ready. The cashier said, “My computer is saying that your prescription is ready.” I said, “Yes, I know. I call the automated system and it said my prescription was ready too.”

I bought Equate brand ** extra strength 400. When I opened to bottle the capsules were labels 125 returned them and will not take them. I am concerned that the wrong pills were in the bottle. Can you please explain what happened please. I would like someone to check to make sure the drug in the bottle is what the package says.

I take ** insulin. I inject 60 units per day. This means I need one complete box of **, since they come in a box of 5 pens, and 1 extra pen for a total of 6 pens per month. My Wal-Mart here in Bonner Springs, refuses to give me the 6 pens, saying it is their policy not to open a second box, so I have to get my medicine every 25 days, instead of 30 or 31. That means I either drop my dosage down to 50 units per day, or I pay a double co-pay for my insurance. I cannot afford to pay this. I am sure I am not the only one taking this medication for diabetes. Why is Wal-Mart doing this to consumers? I am forced to buy a 3 month supply, in order to survive. It may not seem a lot to Wal-Mart, but doing the 3 months puts a lot of stress on our budget. Please figure this out, and stop your stores from doing this to people. The pens are good for over 2 years, so they won't expire when the box is broken.

I have visited the Wal-Mart pharmacy four times, and each time, something has been wrong. I will mention few of the most notable issues.

An antibiotic was called in for my daughter before 3 pm. Another prescription was called in for her at 3 pm. We went to pick the prescription up after 6 pm, but it was not filled, and we were told that they had not even checked the recordings. After waiting for another hour and a half, she was given one prescription, but not the antibiotic. By this time, they were closing the pharmacy and she will now have to wait another day before getting her antibiotic filled.

My physician called days ago to fill a prescription at the Wal-Mart on Beach Blvd. Jacksonville, FL. The doctor had to call back a second time, because the prescription wasn't right. When the doctor talked to someone at Wal-Mart, they said they have everything they needed to fill the prescription. I went a second time to pick it up. The girl at the counter was rude, and said my doctor didn't call in the prescription right, and they couldn't fill it. My doctor called for the third time today, and said she gave all the info they could need. Again, they said it wasn't correct. So, I spoke to the pharmacy manager. I told him what has happened, and of course, he offered to fix the issue. I told him if he offered me the prescription free for the rest of my life, I would not take it. I will never use the Wal-Mart pharmacy again!

My wife has been on a sleeping pill to help her sleep through the consent pain she is in. At the start of the week, she called in her prescription to be filled. They said they did not have it as stock at the moment but would have it in soon. She has called several times to see if they had gotten it in but it did not come in until today (Thursday). I went to pick up this prescription but could not get it due to the price jumping several times what we had been paying for it. I am getting tired of prescription meds not being in stock and not being filled when called in and I would have been able to hold off paying a bill for a couple of days to get this med if I had been told that the price had gone from $27 to $70, which I find is a ridiculous price increase.

I talked to the pharmacy on Thursday to refill my medication. I was told it would be ready to pick up Sat. by 11 am. Saturday around noon, I stopped to get it on my way out of town. It wasn't ready. I was told it would be ready in 20 minuets. I didn't have time to wait so I told them I'd be back later. So today is Monday. I went to pick it up again. Now, it's not going to be ready until later today or maybe tomorrow. This is unacceptable. I am looking for a mail order prescription company so I will not have to deal with the incompetent people you have working at the Parker, AZ Walmart.

The bottom line is, I t tried to get my asthma inhaler refilled with 2 refills available, and the pharmacist wouldn't do it. They said I just had one done a week before. I tried to explain that I had been sick and I've been using it more than normal. She said she didn't care and that I needed to call the doctor. My point here is that I had two refills available and she wouldn't do it. I complained to the store manager. He basically said he agreed with the pharmacist. (Since when is a Walmart store manager a doctor?) He did nothing. Her name is Mickey and His name is Jarod from Arroyo Grande Walmart. This pharmacy is horrible at customer service, This is not the first time she has given me a very hard time about my medications. My doctor did okay the refill!

I went, and was told the pharmacy was closed for lunch on Sunday. I came back and they still weren't open. When they finally opened, I was told my prescription was being filled, and it would take a couple of hours or so. I told her it was called in, way before they were even open. A man behind me screamed, "oh my God!" At that point, I was afraid for my life. people shouldn't feel this way, picking up a prescription, that is supposed to be filled. When Lisa got back from the pharmacist, she told me to wait and that it would be filled in a few minutes. This happens all the time. There are lines of people inside and out. They lie to you. I have had prescriptions sent from my doctor in the past to them, and they claim they never received it. My doctor says it gives them comp. They received it. I'm tired of the lies.

I had 3 prescriptions filled on Tues., January 31, 2012. One was for 20 ** 875-125 tablets, an antibiotic to take twice a day for 10 days. After 2 or 3 days, I noticed that the tablets were "flaking". When I returned the medicine to the pharmacy today, Feb. 4th and showed Jim **, the pharmacist on duty, he said it appeared that the pills had gotten wet. I told him that was not possible because I had kept them in my kitchen cabinet until I brought them back to the store. When asked if their effectiveness had been affected, he said, "Yes." He was not willing to replace my medicine, so the Shift Manager, Mr. Steven **, was called in. Mr. Steven was very professional and tried to correct the situation. However, Mr. Jim seemed to have the deciding voice in some areas. The final outcome was that I was given only 10 of the 20 pills of the prescription and I will have to return on Monday to hopefully get the remaining 10 pills from Pharmacy Manager, Tristan **, who was not there today.

I phoned in two refill orders for my wife on Wed, Feb. 1, 2012. I was told that the orders would be filled by 8:30 the next day. I went to pick them up on Friday, Feb. 3, 2012. When I went to pick them up, I was told that they were not ready. I had to wait 45 minutes to get the meds. I feel that this is a short fall by the staff at store 635. I can understand having to wait if I brought in the scripts or empty bottles, but having to wait for my orders to be filled when I phoned them in 2 days in advance was uncalled for.

My physician called Wal-Mart Oakdale, LA and by doctor's order called in ** 9mg to take 1 at bedtime. Paul ** told my dad he was going to overnight it and it would be in today 2/2/2012). I also called Joseph ** and he said he would do all he could to make certain it would be in on 2/2/2012. I talked to Paul today on 2/2/2012 and he told me it would me in tomorrow.

Re: Neighborhood Wal-Mart at Vickery Blvd, Fort Worth, TX 76116

Yesterday, January 30, 2012 around 4:00 pm in Burlington, Ontario (Fairview), I dealt with the worst pharmacist. He was rude and arrogant. He told me straight out that he does not have to be courteous to anyone; customer service policy includes Wal-Mart employees only and he is not, according to what he told me, a Wal-Mart employee. He wouldn’t let me talk, and cut me off. I will never ever deal with Wal-Mart Pharmacy again. I will rather go and pay a little more elsewhere and deal with a professional pharmacy. The name of pharmacist is Ashada.

I have been dealing with the Wal-Mart Pharmacy for almost 15 years now. It is becoming a pain and I am seriously thinking about changing. I request a refill. The pharmacy electronic sends a fax. Doctor’s office doesn't take electronic faxes.

My husband picked up my medication. When he returned home I opened the stapled bag containing the medications only to have them spill everywhere. Imagine opening a bag of over pressurized chips only 1/16th the size. Why did this happen? Because the lid was not put on correctly. If the childproof lids are too much for the staff they shouldn't use them. Now will the pharmacy claim responsibility? No, absolutely not. They will, however, blame my husband, who opened the pills (didn't take any, just opened), then pulled a stapler out of thin air and made sure to staple exactly where the staff originally stapled it shut. That makes more sense to the pharmacist that was working at the time. Then one of her co-workers not capping it correctly.

I take several medicines and have bought all of them at Walmart for at least 20 years. I have had a prescription plan that paid some of my medicines and now, I'm on Medicare and have an RX supplement. This particular problem I'm discussing here has happened more than once in the last couple of years but I've usually been able to get it straightened out in the store right then as soon as I noticed the error. That was not the case this last time.

Just to let everyone know: if you complain about Wal-Mart Pharmacy or anything that happens in a situation with the Wal-Mart name and you think you are filing a complaint with home office, it actually goes to a call center and from there an e-mail is sent out and goes to the manager of that department or the manager you complained on. Unless it's extremely a serious complaint where they feel a lawsuit may happen, your complaint is not going to go anywhere.

I have bought ** Insulins over the past 3 months. Due to my present prescription plan capping, I had to buy the cheapest insulins with out of pocket money. The insulins were in Lilly Boxes but were produced by Reli On. All the insulins were totally inferior and did work a little bit. But as an insulin user of 44 years, I suspected "foul play" with these vials as I immediately got extremely ill from both of the insulins. And I had to take astronomical amounts to try and bring my blood sugar down. I sent my husband out to buy ** from another pharmacy and they worked perfectly and I felt great afterwards!

This is a very serious incident and not the first time it has occurred. I just opened my bag after picking up ** with a $45 copay. The bottle seal was ripped open and there were 20 pills in the bottle instead of 30. Last time this happened was several years ago and I started counting the pills at the counter, which I have since stopped doing. When I brought it up last time, I was told that it was impossible that they made this kind of error. I am hoping they have cameras on their employees because there is absolutely no doubt that someone stole 1/3 of my prescription. I will be complaining in person tomorrow.

On 01/08/2012 at 5:45 pm, my husband, son and I went to Wal-Mart pharmacy. The pharmacy tech did not greet us; my husband was told his prescriptions had expired. He then asked could he have a couple of pills to hold him while doctor give authorization to refill his blood pressure meds. The tech asked the pharmacist whose name we were told was "Missy". "Missy" did not move from behind her computer to come and speak discreetly to my husband. She proceeded to yell his personal information from behind the glass screen and refused to give him eye contact and rudely said she would not give him a couple blood pressure pills, rolled her eyes and there was a line of customers who heard all of it.

0 stars, in fact -100 stars for Wal-Mart pharmacy. I get my birth control filled at Wal-Mart as they offer a $9 prescription that is less than my insurance copy. However, my experience in filling that prescription is always terrible. This time took the cake though.

I called in a prescription #7186692. This morning at 10:30 am, I just called to check on the prescription. And the lady on the phone said they had a problem with the prescription. I called the pharmacy at Hartwell, GA, where I go all the time. They put me on hold, for 4 minutes then hang up. This is the 3rd time that this happened in two months.

Wal-Mart Pharmacy will not refund my money for an unopened prescription. The pharmacist was very rude with me. I cannot find any policy that states that they do not accept unopened returns. After filling the prescription, I read the insert that comes with the package and it states that the medication is 'not safe for children under 5.' My daughter is only 2 and therefore I want to return the prescription. The Wal-Mart is located in Milledgeville, GA.

I went to pickup prescription for Low-T medicine, which is the ** 5 mg patch. It has worked wonders for me and Walmart now tells me that only the 4 mg is available and the 5 mg is discontinued. This is a 20% reduction in dosage they arbitrarily decided upon. They are not doctors! They do not control the dosage. Would it be correct to take a heart medicine at 10 mg and they decide they are only going to give a pill for 8 mg now without checking with the doctor? The consequence: decreased health benefit due to corporate profit line.

I am asking for replacement of my mother's ** 1000 mg. because of foul odor. First time pharm tech over the phone told me they are aware of the bad smell, told me to call supplier Heritage Pharmaceutical. I did and was told to go back Walmart to ask for replacement or refund. I did but was rudely shoved off by pharm tech Kayle and Emett. I talked with pharmacy manager and was told nicely to get prescription changed from 1000mg to 500mg (old stock and no bad odor). Those pharm tech Kayle and Emmett are not supposed to be dealing with customers. They are rude and not helpful at all. I wish for Walmart complaints dept to resolve this issue and reprimand these two pharm tech at Walmart located at 1501 east bucking ham rd. Richardson tx 75081.

I tried to fill my mom's prescription. she gets them by mail, but she did not have enough to get them in time. I have gotten them at this Wal-Mart before. They claimed that the mail insurance was closed on a Saturday. I know it was not. I call on Saturdays. They refused to fill her prescription, and destroyed the bottles, so I could not get the prescription number and call it in. They were rude. This is not the first time. They are always too busy playing around, talking, and gossiping. This is the Wal-Mart at Clinton, Utah.

My physician increased my blood pressure medication by email and Wal-Mart gave me the old prescription. After several weeks of taking the prescription I continued to have head aches and high blood pressure. After I discovered the error my physician gave me a 30-day regimen of an added pill to decrease my blood pressure quickly. It is unclear at this point if I will have any lasting health issues due to this error, but I am compelled to bring this to your attention as it seem that you may have competency issues at this pharmacy or at least there needs to be more diligence in checking the prescriptions for accuracy. I would not be writing this if the pharmacy would have acted concerned, they just said it happens.

I was told they got prescription deliveries every 3 days. After 14 days, there are still no meds. With apologies no longer holding water, they finally called another pharmacy to get it filled. I hope you can imagine what it's like to go without meds for that long that has been taken for several years! My mental health suffered.

I do not understand why I am required to give my driver's license to CVS stores to purchase a money order? What is it needed for? Why do they need my driver's license number to take cash from me so I can pay my bills? Are they selling my information? Are they using my information to track who I pay and how much I am paying? I don't understand why after buying money orders from this organization for the past 20 years, is it so important for them to track my business in order to do business with them? Nowhere that I have been in the United States have I ever been asked for personal information in order to purchase a money order. When I asked the store managers at the stores in the Blair Plaza in Silver Spring and in the Aspen Hill Plaza, I was told that this is Corporate policy and if I did not supply them with this information, they could not sell me a money order?

I received a call back from the Brandt/Wal-Mart Pharmacy manager. He is making good on the error of receiving the wrong insulin last week, and is giving me a gift card for $25, to buy the correct ** insulin! Kudos to Brandt! Thank you!

I went in yesterday, 12/14/11, to Wal-Mart Pharmacy store at #2515, 3721 E Thomas Rd., Phoenix, AZ 85018. I asked for ** Insulin. I was given a different looking Insulin ** 70/30. I told the tech that it did not look the same as the one I had from Walgreens but thought it had to do with different packaging. When I asked if the ** is the same, he said they are the same. When I got home, I realized they are not the same. When I called Wal-Mart Pharmacy, they said they are not permitted to allow exchanges or returns on insulin and they could not give me a credit either. I spent nearly $25 and they more or less told me too bad! Yet, their tech told me they were the same!

I got ** 10 mg tab (30-day supply filled). I was charged $14.84. Usually it cost $4. I asked the pharmacy department and they said that is just their price because it is. This was the Wal-Mart on Goldie Road, Youngstown, Ohio 44505. I telephoned the Wal-Mart in Boardman, Ohio; they said their ** 10 mg tab (30-day supply) is $4. Why such a huge price difference. I was told all Wal-Mart’s charge the same prices and honor the same prescription policies. I believe I was overcharged. I have several medications that I get filled there on Goldie Road. I do not have any insurance. I need to know what prices this Wal-Mart on Goldie Road charges. How can I obtain their price list since it is different than other Wal-Mart/Sam Club stores. This is also false advertisement on your TV commercial/internet. If I was over charged I would like my money refunded? Please respond.

WalMart and all pharmacies are amazing. I am just another in a hurry American, fat lazy idiot who doesn’t take care of myself and has diabetes, high cholesterol and an addiction to pain pills out of boredom. I can’t wait 10 minutes for medicines that can save my life. I'm probably on welfare for disability and waive what little copay I have. I am far too lazy to get my own scripts. I demand the pharmacist who is checking interactions call for me. I run out of refills and demand pills because I’m a consumer and they owe me everything. I can’t call them to see if it’s done.

I have a question instead of a complaint. Lately when I go to get my Rx (.25mg, 3 times per day) refilled at Wal-Mart, I've only been able to get a weekly supply of this medication, instead of a 30 day (90 pills) supply. Have the laws and regulations for dispensing this medication become stricter? Other than the pharmacy not having enough or not having any at all of the .25mg tablets, are there any other reasons why Wal-Mart’s pharmacy would dispense this medication to me in weekly amounts? I'm just curious because it seems like this is the standard protocol lately.

I was prescribed a 25 mcg dosage of ** (hypothyroid medicine) by my doctor. The nurse called in the prescription and I went to Walmart to pick it up. I received a 125 mcg dosage instead. It’s very dangerous and I'm so lucky I noticed! The mistake would easily have gone unnoticed had I not done a bunch of online research before taking this drug since this was the first time I've ever gotten the drug! To boot, neither the doctor nor pharmacy will admit they screwed up and whose fault is it when they can't talk right to each other? It turned out to be a miscommunication between my doctor's office and the pharmacy. By luck in researching the drug's side effects, I caught the mistake!

I called in my prescription and was told it would be ready after 1:00 PM. I made the 18 mile (one way) trip and was told it was out of stock. I asked why I was not called before I drove all that way and was told on week-ends there are fewer employees and no one had the time. Really? There were 4 employees there at that time. Gas is not cheap, and I am tired of this happening, because it happened several times before, not only to me, but to my husband as well. Even when you call to check if it's ready, the computer states that it is, and you arrive, and it's not. Common customer service - pick up the phone and let the customer know it's out of stock. It's happened for the last time, my husband and I are taking all of our prescriptions elsewhere.

After waiting for one week to have my meds transferred from the Wal-Mart in Addison to the Wal-Mart in Elk Grove and 4 phones calls, last one to the manager Bonnie, I went to pick them up this evening. It came with with 4 scripts and 2 wrong. One was terribly incorrect in the store. After being there for one hour, it was taken cared of. The charge was also incorrect. Now, I am sitting here with another error. I take ** 50mg and they gave me 100 mg. What is wrong with these people? Here are the symptoms of too much of this med: heart palpitations, nervousness, trouble sleeping (insomnia), shaking (tremors), frequent bowel movements and too much weight loss.

I rushed out the door one day. I forgot to take BP meds. After a 3-hour drive, I felt bad. I went into Wal-Mart and took my BP. It was 168/132: not good. So I asked the girl at the pharmacy to transfer one each of the BP meds totaling 3.She said it would be an hour or so. I asked if it could be any sooner considering the issue, she said no. I then asked to speak with "Bob" the pharmacist at Concord, NH Walmart. Bob had heard this as well and ignored me. He never said a word. I went to sit down and when I sat and turned around, Bob had a ** grin on his face. I wanted to choke the sob.

I don't know what good it really does to complain. They don't listen. Thank you.

It was bad when I went in. There were more than ten people standing in line waiting at the pharmacy. There are six people at the back filling orders or walking around. Why can't one or more come out and help the two girls catch up? We, the ones in line, were talking about the bad service at the pharmacy on Beltline Blvd. in Florence SC and we may move to a different pharmacy.

Every month I have the same medication filled and every month there is a problem. Well, I have had it. This month of November, I called the prescription in and they said it would be 30 minutes and it would be done. I got there about 5 hours later and she said, “Oh, there was a problem with the insurance company.” I said it couldn't be. It is exactly 30 days since I had it refilled and she got really snotty with me and her faced turned red, and I knew she was mad. She called the insurance company, and all of a sudden, nope, there was no problem. She said, “Oh, it must have gotten mixed up with another person’s.” I was so mad but, said nothing. So then I waited 30 more minutes to get them to refill it.

I have had other prescriptions filled here, but I'm done. Each time, they are either busy, and there is a wait, or they are not busy and there is still a wait. The last two times, I came in to pick up my refill, there were several employees behind the counter, yet I stood waiting for someone to even acknowledge me before finally walking over to assist me (A simple "Hi, we'll be right with you" goes a long way). Today, I had called in a prescription refill, and I had also brought one to have filled. There were no other customers, and several (about 7 or 8) employees behind the counter standing in a group.

We subscribe to Tricare for Life and have been able to get the $4 generic prescription medications for $3 as a result. Last month Tricare raised its copay amount to $5. So now, Wal-Mart charges us $5 for the $4 scripts.

I have never really used WalMart Pharmacy (3501 Route 42 - Turnersville, NJ 08012) before and I will be absolutely desperate before I use them again. Everyone here from the pharmacist to the pharm. technician was completely incompetent. Even though they claim to care about privacy, there is no such thing as my personal business was shouted across the pharmacy by the technician with a long line of people waiting and listening! The whole ordeal was ridiculous. First I had to stand and wait for 45 minutes while the technician (Tess) tried to figure out how the computer works instead of just asking for help. She finally did ask someone and whatever she was looking for was completed in 3 seconds after she just stared at the screen for the 1st 45 minutes. She never apologized for making me wait and then she told me to wait another 30 minutes for my RX to get prepared.

I had an antibiotic prescription for a one-year old that has a severe case of strep throat. When I turn in the prescription, the guy at the pharmacy counter tells me there is a two hour wait. I ask if there is any way this can be rushed because it is for an infant and he tells me no and proceeds to hand me back my prescription when I ask why he says it will be a two-hour wait. So I tell him that doesn't make up for the fact I need the prescription. I wait two hours and return to the pharmacy to be told it still isn't done. I have sat here another hour and a half and still have not received. If this wasn't for my one-year old, I would have walked out! This is ridiculous! N Garland Walmart pharmacy has lost a loyal customer! I will take my business to Target!!!

On November 11, 2011, I picked up a prescription for ** HFA, an inhaler for asthma. I followed directions but the inhaler sprayed a mist only one time. On November 12, I returned the inhaler to the store and told the pharmacist that the inhaler did not work. He sprayed it and it worked one time and he told me that I need to use more strength.

I need to pick up an Rx that was ordered for me about 21/2 hours earlier. It was a ** pack. All they had to do was put it in the computer and stick a label on it. I was in a great deal of pain from an inflammation of the sciatic nerve. While waiting in line, the person ahead of me seemed to be friends or a relative of the pharm tech. She was ringing up an entire order twice because she did it wrong the first time, of over $73.

I take ** because my body no longer makes cortisol. My endocrinologists says that I have to have this medication to live. I have the prescription on automatic refill, so WalMart knows that I will need the prescription every month without fail. Yet every time it needs refilling, they are out of stock. If they have any inventory control system at all they would have the medication in stock. This last time I received 4 emails saying the prescription was ready. When we drove 20 miles one way to pick up the prescription we were informed it was out of stock and would be in the next day. The next day we were given 6 pills and told the rest would be available the next day. This will be our third trip to pick up this necessary medication. This is not the first time this has happened. Every time this prescription has been refilled except one, they have been out of stock. Once they gave me 10 mg instead of 5 mg which I had to cut into halves and quarters to get my correct dosage.

I was assured on refill for my Rx for cervical dystonia (**) was a different color, but the same medication. After taking it, and not figuring out why I was not feeling well, for over a week... I woke one night in screaming pain in my neck/back/arm. Only it hurt too bad to scream. I then called to have Rx refilled with the green ones and the Teva brand I had normally gotten.

Recently, I have had a very bad experience at Wal-Mart pharmacy located in Grapevine. I took my prescription for ** 200 mg (generic version) to the pharmacy on 11/08/11. I was advised by the pharmacy technician that they do not have the medication in stock, but they can get it for me by tomorrow (11/9/11) after 2:00 p.m. On the 9th, my father and I went to the pharmacy to pick-up my medication which is very crucial for me. The pharmacy asked us reluctantly to come back next day just because someone forgot to order it for us. After explaining the importance of this medication to the pharmacist, she gave me 3 capsules (free of charge) and promised to get this medication ready for me on the 10th.

Just about every time I fill a prescription at Wal-Mart, it takes them several hours to get it if it has been called in. You can call and they will claim they have checked the fax, e-mail, and voicemail. And they will say it is not there. Call the doctor back and they will say they called a few hours ago. Call Wal-Mart back and they don’t have it. It goes on and on. Wait until the next day and check. Mysteriously it has been filled. My doctor must have called it in at 9 pm right? CVS and Wal-Mart practice this delightful customer service just about every time a prescription is called in for me.

I have been a customer at Wal-Mart in Rapid City SD since it opened. I have noticed a significant decline in customer service. I am specifically upset because I went to the pharmacy which had posted open hours for Sunday 10 am- 6 pm.

Had 3 prescriptions filled at Walmart. I took my first dose of all my med's at 4:30 & knew I would have to take the ** again by 8:30- which I took. I still had too take the last two medications, but not until 12:30am, so I poured the meds in my hand to grab one out & sit it on the night stand till it was 12:30--this is when I discovered my medication was short 6 pills. There were only 13 pills in my hand (I took one at 4:30pm & was preparing to take one at 12:30).

The wait time to have a prescription filled even after it's called in is getting ridiculous. The lines are long and many people in line are talking about going elsewhere. Why advertise about good prices when I have to spend 30-45 minutes in line? The pharmacists are doing the best they can, but there doesn't seem to be as many of them. Who at the corporate office decided that our time isn't worth anything?

We picked up my prescriptions at the Wal-Mart Pharmacy and paid for it at the pharmacy counter like always. In fact, my husband remembers the clerk asking if we would like to ring up all of our purchases at the register, but he declined explaining we had other shopping, and then proceeded to pay for the prescriptions. Wal-Mart does not allow you to pay for prescriptions anywhere except at their own counter (At least none of the Wal-Mart's here in Colorado Springs do.) However, over two weeks later we received a "bill" from the Wal-Mart Asset Protection Recovery dept in St. Louis, MO saying we did not pay for the prescriptions and must send them a check.

My husband called in a prescription on Sunday. Then he realized Monday morning, he needed another one filled. He called it in before I went to work, which was around 8 am. He asked me if I would pick it up on my lunch break. No problem. So I stood in line, only one is ready. How long would it be before the other one is ready? Only five or ten minutes, so I browse around the store for fifteen minutes and then go stand in line and wait my turn, but still not filled. I say that's okay I will come back after work and pick it up.

I am very upset with this pharmacy and their employees. Every time I have a prescription called in or walked in and I try to get it, they say there is no prescription here or we can't fill it. This is also happening to my daughter-in-law. They are rude to us and many more.

As a committed customer to Walmart and its pharmacy, on 16 Sept 11, I placed my prescription to treat shingles in Walmart in Salinas, CA for two medications. They told me that I need to wait about an hour. I asked them if I can pick it up from Marina because I live there. They said that is fine. So I went to Marina to pick up the medication and went home.

First, let me start off by saying this. I know how the Rx operates very well. In this day in age, it seems as though everyone complains about everything. Walmart stores have recently been told to cut 100 staff hours weekly. This is resulting in short staffing and stressed, overworked employees. Also, Walmart is hiring techs in at the lowest possible wages P/T. If an Rx staff member seems upset or has an attitude, I can almost guarantee it's not towards any customer, but towards the company they work for. Thank them sometimes and it will help them brighten their day.

I dropped off a prescription at approximately 3:30pm. After it took about 30 min for the girl behind the counter to type in all of my information, including insurance info, I was told it would take one hour. At 4:45pm, I came back, waited 15 minutes in line, and when I finally got to the counter, I was told that the Rx was not ready and to come back in about an hour. At 6:20pm, I came back again, waited 30 minutes in line this time, and then when I was finally at the counter, the Rx was ready. But unfortunately, the idiot had not ran it under my insurance.

We went to get medicine filled. The girl was rude from the get go, did not want to take our card and said it wouldn't save anything but it did. We shopped and came back to get it. We just stood there, no one else in line, while she just walked around. She didn't want to answer any questions and said just wait a minute; started to staple papers we asked her not to and she did anyway and walked over to where the pharmacist would give it to us. Finally, she walked over and rudely asked if we had questions. I said, no. She started to staple and we said no. She threw it down on the counter at us. I told her they need to change their attitude.

I had been using the neighborhood Walmart Pharmacy in Bedford, Texas. I finally decided I have had enough of their bad mannered employees, not to mention the truly bad pharmacy service. So for me, the answer was to go elsewhere, and there's a Walgreens across the street! I printed a list of my medicines. Walgreens is so much better with a nice staff. So, thanks Walgreens, and goodbye forever to Walmart RX.

I had the most disrespectful experience when I went to have my prescription filled; Amanda ** was rude and insolent. I explained that I never shopped at the other Wal-Mart and that I had picked up my prescriptions at that very Wal-Mart in my neighborhood. At this point Amanda turned her screen around to tell me the prescription was called in at the Wal-Mart across town. I told her I didn't need to read her computer screen, I just needed my prescription. After asking five times to have the prescription filled, she wanted to have a staring competition as though I needed to beg her for service.

I had a refill on my ** and I called the Oakland, Tennessee Walmart to get it refilled. It had been exactly 30 days and that is when my doctor told me I could get the refill. The pharmacist told me that she would not fill the script until two days later, which made no sense whatsoever. I then went to Kroger and showed them the bottle. They said no problem and that they would call Oakland, Tennessee Walmart to get a transfer and they would fill it right away. They called Walmart and the witch refused to transfer the medication. They couldn't believe it, they said that they have never had that happen before.

I called the pharmacy on 86th St. in Indianapolis, Indiana to see if they had ** available. The pharmacy manager, Ms. **, wouldn't tell me if they had it in stock. She told me that it's store policy that she couldn't tell me over the phone. I called two other Walmart pharmacies, one in Fishers, IN and Nobleviles, IN and both pharmacies told me that they were out of stock. My question is, why aren't the policies the same? All Ms.** had to say was whether they had it in stock or not. I don't want to waste the time and gas to get there only to find out that they didn't have the medicine in stock. I was put on hold two different times for 10 minutes each to talk to a store manager about this problem. I think the pharmacy thought that I was going to let go of this issue so they put me on hold for such a long time.

I pick up a prescription for 60 ** and only 45 pills were in the bottle. Walmart shorted me 15 pills! I cannot believe that was an accident or a mistake.

I went to the pharmacy, and after 2 days, my refills were still not ready. I called the doctor's office, and they said that they did not have a request, but would call it in immediately, which they did. Though I was the only one waiting, the "mouthy" pharmacist put my order at the end of the line of the refills she had lined up and said it would be at least 30 minutes until she could do it. She said she was the only one taking calls and she was doing all she could. I had to ask for their phone number and street address for my doctor's office, which she "didn't have time for".

I have experienced the final straw in the lack of professionalism, customer service, and customer concern for the Walmart Pharmacy located at 6900 US 19 North, Pinellas Park, FL 33781. They do nothing to accommodate your pharmaceutical requirements other than filing what they 'have on hand'.' If they are out of a medication, you do not know that until you try to retrieve the order from the store. They do not try to find' the medication at another Walmart store as it will take them all day but are happy for you to call the various Walmarts to see if you can track down the medication.

This is not the first time I've had to wait this long. The rude woman at the register told me that the medicine just came in, so it hasn't even been put in the computer yet. I watched the doctor send it on his computer and then waited about an hour and a half before I got it. There's another girl here who they also told the same thing.

I was a customer of the Walmart pharmacy. I requested a refill for one of my regular medications on September 1st. I went to pick it up on September 4th (because I am carless) and was informed that Medicaid would not pay for it because the prescription was already filled this month at "another pharmacy".

On 08/25/2011, I had a prescription filled for ** at the San Marcos, Texas store. They substituted the generic without even asking me. When I questioned it, they informed me that it's up to me to insist on brand. I expressed that I do not agree, they should ask! I had another prescription for ** filled on 09/08/2011 at the New Braunfels, Texas store. At drop off, I clearly stated that I did not want generic. The girl at drop off window repeated to confirm. However, they filled it generic again anyway. I did not notice until 09/09/2011.

I have been getting one of my medicines from here because of the price. When my doctor called them in, they started telling me that my insurance will not pay, and I will have to wait. So, I waited. Then, they said they had called them and that I had gotten some medicines somewhere else. They said that I would have to wait more. So, I did. And I got the same story over and over. I called my old pharmacy. They told me that I should call the insurance myself and I did. They told me they had not talked to anyone. I talked to my doctor. And I confirmed that they had not talked to my doctor either. Then, when I called the pharmacy, they started talking to me about how high of a dosage I was on, as if that was their business. I do not like being treated like a pill head! I will never go there again.

"Someone" in the pharmacy switched my birth control prescription without the permission of my doctor. When I called to ask why they were switched on 8/3/11, I was told that the manufacturing company stopped making the prescription which was a lie. I didn't find out until this month when I went in to complain about the side affects the pills were having on me physically/emotionally. Then I was told that the manufacturing company hadn't stopped making them but they still wouldn't fix my prescription until they talk with my doctor. The staff at Wal-Mart's pharmacy never did call me. I had to call them several times to finally get the answer I knew all along. My doctor had not allowed such a change! I got no apologies or anything of such!

The pharmacist, first name Mark, took it upon himself to call the prescribing doctor of one of my narcotic medications. He provided the ER doctor, Windham Community Memorial Hospital, Max **, MD, with false/insufficient information regarding a past script for **.

No problem, this is just a comment. Since people seem to be getting shorted on pills, it would be wise to count the number of pills in the bottle before leaving the store; preferably, while still at the counter. Any shortage can then be reported and corrected immediately.