Walmart Pharmacy Reviews

People that have problems with this or any other condition that limits hand use would have to skip the dose if they can't open it. I need to have the opportunity to get my prescriptions in a bottle if that is easier for me. I still need to have childproof bottles. I love Walmart's prices for my medicine and I know many other people do but we need to know that they are really there to please their customers. Besides, all of those blue containers are more pressure on the environment.

I am a transcriptionist, and my husband is a model maker/machinist/metal worker. He gets terrible sinus headaches and has seasonal allergies. Anyway, he flat out refused to sell me any ** and told me that it simply would not help us with the issues I described, even though I told him we had both taken it in the past and it did relieve our symptoms. I said, "So you are not going to sell me any **, are you, even though I can just go buy it at a different store?" He said no. So, I took my ID and went looking for the store manager. I explained the incident to the acting manager on duty and told him I expected some "action" on this complaint.

We spend thousands of our hard-earned dollars at this particular Wal-Mart store yearly, and to be refused something was just beyond my comprehension. I couldn't believe this was happening. We are Christians; we attend church regularly. We've passed criminal background security checks in order to work in various areas of the church. We are trustworthy, hardworking people; and this man embarrassed me in front of a bunch of customers, making me feel like I was a stupid, idiot or something like a suspected meth addict. He was very harsh and stern. I am actually considering moving all of our prescriptions as well as my mother's out of that pharmacy. I have lived in this town for over 30 years and have never been so humiliated in all my life! I did not deserve that sort of treatment.

Then yesterday, 8/11/09, I went to the doctor and had bronchitis. They called me in steroids and cough syrup. I had then called the nurse to let her know I had a previous steroid pack and she said to see what the pharmacy said. I told them and they said to have the doctor call them and then they could release only the cough syrup. After I called the doctor, they in the meantime called the pharmacy to release the cough medicine. Well, Kelly at the pharmacy told my doctor that my sister-in-law works at I was being suspicious and they were not going to release anything to me so I have constant coughing and because of a smart mouthed pharmacy employee, I could not get my medication last night. I said, "Well, if the problem was me paying for $4 steroids, I don't need it. I can trash them," and she said, "No, I am not releasing any medication to you."

I called the manager, George, who took up for pharmacy tech, Kelly, and pretty much said I was lying. I spoke with my doctor this morning and Kelly the pharmacy tech said I was being suspicious about the cough syrup. I do not appreciate being told by some employee to my doctor that I have a problem with only wanting the narcotics. That is not the case and don't appreciate being accused and the manager did not do anything about it. I told the manager I had gotten my medicine for years from there as well as my family and after this, we were all switching pharmacies.

I then went to the blood pressure located in the store and took my blood pressure, which read 177/99. I went back to the counter explaining to another person who I identified as Nick, a pharmacy technician, who told me the same thing. I then asked him if they were refusing to give me the medication. He replied, “No, sir, but you will have to come back tomorrow." I then asked for the number to the corporate office. By then he took the prescription and was willing to help me only if the lady gave him the go-ahead. I called the corporate office and made a complaint. I still cannot understand why I could not get my prescription when I was in the store forty minutes before closing time. I cannot understand, while after explaining that my condition could be life threatening, why I had to wait until the next day if I had gotten there at 9 pm.

I would certainly have to bear responsibility for my action should something have happened to me. But I was there on time. I never had an attitude nor was I at anytime rude to anyone. I did, however, went and got my prescription filled at Walgreens 3 miles down the road. I have been a faithful customer for a long time, but this I now know: I will only fill my prescriptions at Walgreens. I will, however, be reporting this incident to the Florida Department of Business and Professional Regulations and any other regulatory organization who may have jurisdiction over pharmacists and pharmacies in the state of Florida.

Upon her arrival (nearly 20 minutes later), she didn't appear too concerned about my complaint and took a nonchalant attitude stating she would take care of the issue. On 8/4/09, a week later, I went to the pharmacy to purchase diabetic supplies. I noticed the girl with the attitude from the previous week working in the pharmacy. The cashier indicted that although I had been getting my diabetic supplies without a prescription, I needed to present one now to have the insurance applied.

After questioning her and getting no explanation, I drove home and returned about 20 minutes later. When I approached the counter the second time, clearly the attitude of the cashier had changed. She did not greet me in a friendly manner or even look me in the eyes. As I handed her the prescription, she indicated it would be 40 minutes to process (My supplies were sitting on the counter next to her, and she had already entered my insurance information into the computer). I questioned the length of time to process and reminded her that I just drove home to retrieve the prescription.

Now, I was expected to return yet again? That would be my third trip just to process my insurance. At that point, the pharmacist stepped in with an obvious defensive attitude (not the same pharmacist from last week). The pharmacist told me very matter-of-factly, that it would take 40 minutes and I needed to understand that. Certainly not the courteous explanation I was expecting from a professional. I reluctantly thanked her for her assistance and she responded with a sarcastic/flippant attitude, "You're welcome."

I told the cashier to just give me my supplies. I was offended by this bad treatment and had planned to complain yet again to a manager. As I grabbed the items from the counter, the pharmacist stepped over to the window again and this time came yelling at me to leave. I told her I didn't want to hear anything else from her. She had not helped at all in this situation (Clearly, tempers were flared). She screamed louder, "Leave!" I finally went to the front of the store and asked for a manager in charge (Terry).

After explaining what had transpired at the pharmacy, the manager spoke with the pharmacist and he returned stating the pharmacist said you threatened them. I explained to him her entire unacceptable behavior and treatment towards me from the beginning of the conversation and that she had become verbally abusive, screaming for me to leave. Then, I responded to her, "Don't make me come over there (Did this eradicate the deplorable and verbally abusive behavior from a Walmart pharmacist prior to that point?)."

I have never been verbally attacked like this in my life! The manager assured me he would handle the situation; it seems like I've heard that one before. I asked for the pharmacist's name which he refused to provide. When I asked for his name, he only provided his first name (which was on his name badge) and stated, "Are you going to file a complaint against me too?" While I was talking to the manager of the store, I was crying and left the store still sobbing and shaking (This was not from low blood sugar from my diabetes. My blood glucose level was normal prior to walking into Walmart).

I subsequently called the regional manager of that store (Mike **) and told him of the incident. He spoke with me a few days later and he indicated he had spoken to the staff about this incident. He explained that our stories were parallel and he had a discussion with the staff about what was important. I had to question him about the appalling behavior of the pharmacist. He only indicated the pharmacist stated that she could get a word in edgewise with me. Did this justify the verbal attack of this pharmacist?

He also indicated that the pharmacy was very busy it being the beginning of the month. Was the pharmacist on edge because of the work load? I'm not sure the reasons, but, I do know that my behavior of questioning the length of time to process my insurance coverage did not justify the attack of the pharmacist. The regional manager was kind and seemed sympathetic. However, there was no indication that a serious form of reprimand was administered to the pharmacist, and he did not apologize for the horrifying and embarrassing incident I had just been subjected to in his store. If he had supported me, he would have, at the very least, apologized, and possibly done something to make amends for this dreadful and scary experience. He didn't.

He continually stated that he understood my perspective of the situation (translation - I support my staff). I'd like to reiterate, I've been a customer at that location for over 7 years and have never had any issue until last week. After this treatment, did the regional manager really believe I felt comfortable shopping in that store again? He certainly didn't assure me this would never happen again. Is there any such thing as customer service anymore? Does Walmart care about the years of commitment from a loyal customer and take a situation like this serious?

As I stated earlier, I am a diabetic and take 70/30 and "R" insulin. They put the label for the 70/30 on the "R" bottle and the label for the "R" on the 70/30 vial. With the dosage being a considerate difference, if I did not know the difference between the insulins, I could have overdosed if I had followed the instructions on the bottles. The third bad incident was I called in a refill on my insulin. I spoke with a tech and was told my prescription would be ready after 3:00 PM that day. I arrived around 6:30 PM and was told that they were out of that medication and it had been on back-order for 2 weeks. How can you run a pharmacy and let yourself run out of a popular medication? Also, if a medication has been on back-order for 2 weeks, shouldn't you be advising your customers to get the medication elsewhere?

I asked if they could give me the brand name Insulin as I was getting the Walmart generic brand. The tech told me that they would need a new prescription from my doctor. It's 6:30 PM, the doctor's office is closed, I'm out of my insulin and they would not give me the brand name Insulin. I had to go without insulin that night and the next morning until I went to another pharmacy to refill. The pharmacist at Walgreen's called Walmart, who in turn gave the okay to refill with the name brand. Couldn't they have done that the night before? The Walgreen's pharmacist also told Walmart about the mix-up in the labeling of the medication. The final incident, which has broken the camel's back, is when I went to the same Walmart pharmacy to fill a prescription for 3 medications - ** 70/30 insulin. I was asked if I was going to wait or come back. She said it would take 45 minutes to fill. I told the tech that I would wait. There is a bench right in front of the pharmacy to wait.

After 45 minutes, I got up and went to the counter to pick up my prescriptions. I was told they were out of the **, that it was on back-order. Again, don't you know what medications you're out of? Couldn't you have come out and told me this instead of having me to wait? After working all day and sitting for 45 minutes, only to find out that what you've been waiting for is not there, is frustrating, to say the least.

After I could do more than hold my face in pain, at least long enough to try to call my dentist, I did finally contact him. However, due to all the cutbacks that seem to have hit people like me the most (disabled, on SSI, with Medi-Cal for insurance), my dentist, who by the way is a great guy, could not see me for this injury, or sadly any other if I did not have something other than Medi-Cal. But being the guy that he is, he did call in a prescription for me for the pain. It was called in to the Wal-Mart pharmacy before 5:00 pm. I know this is true, because my dentist is always closed by 5:00. So off to Wal-Mart I went.

I got in to the long line of people standing single file at exactly 6:26 pm. They were closing at 7:00 pm. There was the usual gal at the counter, "bless her heart," working her butt off as usual. But she is only one girl. And the other three people behind the counter were doing very little or nothing but socialize among their selves. But the very worst one of them all was the big, fat grumpy supervisor, who did absolutely nothing but stand behind the gal working with his hands tucked promptly behind his back in a non-participating "I am the boss" stance. He also was frowning grumpily at everyone still waiting in line.

When it finally became my turn at the counter, it was then approximately 6:52 pm, and there were still 4 or 5 people behind me waiting. They asked me my name and birth date, and in less then one minute, they returned, saying that there was nothing for me. I assured them that there had to be something, as I had just spoken to my dentist at 5:00 pm and he had assured me that he had called in what I needed to Wal-Mart pharmacy at least half an hour prior to our conversation. At this point, the grumpy manager had gone to check it out himself.

A couple of minutes went by, and he then asked me "** what?" He was referring to my last name, believing that my first name was "Rick." (I am a forty-something-year-old woman, and trust me, I look nothing like a man. In total disbelief, I then told him that ** was a last name and gave him my first name. 2 seconds later, I noticed that he had indeed found my prescription that had been called in just as I had said. But he was saying nothing about finding it. And now, he was very irritated at the thought of having to stay 2 minutes longer to fill this prescription that had been called in quite some time ago and was also called in as an emergency!

The gal said, "So can we fill it for now?" He looked at me and said, "No"! It was too late. It was 7:04 pm. She told again that it was called in as an emergency?! I explained once again that I was in a lot of pain and that I was here long before the time for them to close had come. Again, He looked at me and said no and that I would have to come back tomorrow.

He then went on to say that he had a long ride still before he got home. I then tried to explain to him that I could not go all night without some kind of relief from the pain. And then, I explained that If he did not fill my prescription for me that I would have to "no doubt" have to find a way to the emergency room at the hospital and that I had no other options. He turned his back on me and continued to gather his belongings, so he could be on his "long, long drive home," refusing to discuss it any further.

I would like it to be known that I am writing my story as I sit in the emergency room waiting room. Nice, huh? Not to mention that even though I am at the hospital, my fate is still uncertain. I cringe to think what it is that I will be denied, even here, due to budget cuts, Medi-Cal covering nearly nothing any more, and because of the very special, caring type of individuals like my pal at Wal-Mart pharmacy! Thanks, buddy.

I would like to leave him with one thought: A person's teeth rarely last them an entire life time. Remember me, when your day to take that very painful not-so-long drive to your dentist. For your sake, I hope Wal-Mart has better insurance coverage than you and Medi-Cal offered me. Karma is not the name of some type of lip balm sold on whatever aisle near the pharmacy!

They would not take the meds back or give a refund. What a surprise. Now, I am out $20.00. Also, they did not give the correct about as stated on the bottle. I am out $20.00 for the extra RX and already have a 3 month supply that I just paid an additional $20.00 for.

Marge was initially waiting on her and this other lady chimed in and said, "You dropped off three prescriptions you got to pick, all three up or none." Marge acted like she was surprised at what this lady was saying but she did not step up and take care of my daughter. My daughter was shocked as she has been able to pick up a portion of her prescriptions if she needed to before. There have been times she has dropped off prescriptions and didn't need all them filled at that time and it never was a problem. The lady would not help her. Of course it was closing time (which probably had a lot to do with the problem). The lady that refused to let her pick up one of her prescriptions did not have a name tag on but she was in her 50's, had shoulder length hair and wore glasses.

They cannot refuse to give you a prescription if you are paying for it . They cannot determine that they are not going to give you some of your prescriptions. My daughter is a single parent and is so sick right now and is unable to get started on her medications to help her to feel better. Due to having an infection (is why the doctor prescribed an antibiotic), my daughter is running a high fever. I am going to go as high as I have to get to make sure this does not happen to another person. This lady was extremely rude (which is pretty much par-for-the course for Wal-Mart). What if this had been a life-threatening drug and whose to say it is not? I do not want this to happen to anyone else.

As my friend drove me home from the clinic which preformed it, I called my ex-wife to tell her what they found and said that we were going to go to Wal-Mart pharmacy to have the prescription filled for "42 ** 20mg" pills. She told me that it is available over the counter, since she has GERD (Gastroesophageal reflux disease) and knows about those medications, I figured she might know what she was talking about so when I arrived at the Rock Falls, IL, WalMmart pharmacy, I asked the clerk at the prescription drop off window if it was available over the counter and was told "no" it's not. They proceeded to fill the prescription at a cost of $117.78.

The following Sunday, 6-21-09, while talking to a friend who also suffers from GERD, she told me that indeed it is available over the counter at a much lower cost than I paid and that she buys it over the counter at Wal-Mart. On Monday, 6-22-09, when I returned to the Rock Falls Walmart to have another prescription filled, while waiting for it, I checked the over the counter acid blocking drug area and found the exact same thing - ** 42 count - 20mg for $19.98, $97.80 less than I had been charged. I took an over the counter box of it to the pharmacist and was told yes indeed it is the exact same thing and that I should not have been told that it was not available over the counter. I, in fact, think that I should not even have had to ask, which I indeed had asked. She told me that when the pharmacy manager returned from lunch that she would inform him of this misinformation that I received, resulting in an overcharge to me of $97.80 and would ask him to resolve the problem.

When the manager did call me, he informed me that his supervisor had told him that the only thing he could do was to prorate for the product that I had already used (9 pills) and refund $89.60 (if you take 42 and subtract 9 that's = 33). Upon counting my pills, I only had 32 so it appears that I was short of 1 pill to begin with, in addition to being overcharged. Bottom line is $117.78 minus $89.60 = $28.18, and I would still need to buy the box of 42, more than I need, for $19.98 resulting in a cost to me of $48.16, for a purchase that should have only been $19.98. That's $28.18 overcharge is small change to Wal-Mart. But it's a lot of money to someone who lives on a small pension and is facing more medical expense in connection with the medical problem I am dealing with.

I have been purchasing all of my medicines at Wal-Mart for quite a long while. I have been shopping at Wal-Mart ever since there has been a local store in Sterling and Rock Falls, IL. I normally buy most of my groceries at the Sterling Super store. I'm sure that this year alone, I have a total of purchases at Wal-Mart of $1500 to $2000 range. Is Wal-Mart willing to lose my business, as well as anyone else I can convince to stop buying at Wal-Mart, over $28.18 that you owe me? It's very upsetting when you realize that you cannot believe what a clerk at Wal-Mart pharmacy is telling you. Who is this supervisor who would make such a stupid decision to cheat a good customer out of $28.18, small change to Wal-Mart! $28.18 is about $2.00 less than my phone bill this month, which I was sitting here trying to figure out how I am going to pay.

Today my husband stopped at 1:30pm and asked for my prescription. He was very rudely told that they didn't have anything under that name as they were closing their doors for their lunch break. Since this had happened to me before, I asked him to go back after their lunch was over and ask again. Well, miraculously the prescription had appeared while they were out to lunch.

I have never sent a formal complaint anywhere, but this kind of service is inexcusable at a pharmacy. It makes one question the quality of their service behind the counter as well as in the front.

When I asked the same customer service in this one, the pharmacist told me their supervisor has "forbidden" them to do that. I explained my problem and informed him I live alone. I asked him if disabilities are not taken into account. The answer was negative. If this is really a supervisory order, I argue that this Walmart’s customer service to people with handicaps/disabilities is, I believe, unacceptable, harsh, rude and inconsiderate. I am not sure if it is illegal, but certainly, in my opinion, it deserves some attention from management. I had to returned to my old pharmacy, 8 miles away (vs. 1 block away), where they treat customers with care and respect.

There was no economic damage to me, but I may have inflicted a tad on WM pharmacy by moving all my medications, as of today, 6-9-09, to CVS. I do not seek vengeance but am worried about the staff at WM pharmacy being overworked and understaffed. Hopefully this is not a corporate trend with WM or any other pharmacy. This may be due to incompetence by the pharmacist/pharmacy manager, or, likely but not absolutely, the general store manager. Anyhow, any WM in-house personnel inequities, if any, need to be addressed on the local, regional, or corporate level. If nothing is accomplished by WM management, I believe the consumer will speak with their actions and the employee(s) will walk!

My daughter went back to the pharmacy after two hours and had to wait four hours before finally being told that they wouldn't have it in until the following day after 2:00. She was not happy nor was I. The following day, my daughter went back to the pharmacy after 4:00 and after an hour was told that they only needed to mix it. She watched while a technician mixed the prescription, and then shook it for prep. At that point, the technician told my daughter that it would be $81 and some change. My daughter then asked, "What about the coupon?" She was then told that they were not sure. Then after 15 more minutes, she was told they didn't have it. Then after 5 minutes more, she was told that it wouldn't go through. She then came home and told me what had happened.

Let me just tell you I also suffer from both Meniere’s disease and osteoarthritis. It is very difficult for me to stand in line for hours on end, so my 30-year-old daughter with three children, 4, 6, and 8 years old, out of her love for me offered to go to the pharmacy for me. After we both settled down a bit, she called to talk to the pharmacist directly and he told her (on speaker phone so I could hear) that he doesn't know what happened to the coupon, maybe it didn’t go through and if I just go back to my doctor and ask him for another coupon, that they would fix it. Excuse me, but isn’t that his job to fill prescriptions? I cannot and I will not go back to my doctor’s office, 35 miles from my home, to get another coupon. What I will do is never ever use this pharmacy again! I have already taken the rest of my prescriptions to Walgreens.

She called and they treated her like a drug addict off the street. They told her she still had 3 more days before she could get them but it was the way she said it and my sister didn't understand since they told her to call back on Tuesday. She was told there were only 28 days in February so she still had 3 days, then the pharmacist got on there and got rude, so my sister got a little rude. The next day, she went in to get her prescription and they made her wait 2 hours, then told her they couldn't fill it. They had only 68 pills, something to that effect. They told her someone else might have it but they weren't going to call.

My sister went up to her doctor and, man, was he mad! He had to rewrite a prescription just for that amount. I don't like the way they talked to my sister making her feel like she was a drug addict and feeling bad about herself because she feels so rotten and has to have these drugs to get through the day so that she can see her son raised.

Dave ** was the pharmacist and I'm not sure about the other one. Does Walmart have the right to make someone feel that way? No, they don't. Their job is to fill the prescription and warn them about side effects and so on, not dabble into places they have no knowledge about. Since then, I encouraged my sister to go somewhere else and she did and they love her and call her when her stuff is ready, like it should be. The normal wait time for a prescription at Walmart is at least a day. Thank you for your time. I feel sure Sam didn't intend for Walmart to turn out like it has.

At this point, the young rude lady said, "We got it." The pharmacist said to me, "We require 48 hrs. on prior authorization to fill medicine." I explained to her that it had been 4 days, which is 96 hours. I did not appreciate her trying to tell me that this was the doctor office's problem when it was clear that she dropped the ball. I've worked in the medical field for almost 20 years and I am very much aware of prior authorizations and how they work. But you would think that in 4 days, your prescription would be filled. This is not the only time I have problems there plus what's the worst thing is, no one is ever nice; they act like you are bothering them.

Problem #2: I waited at the pickup window for over 20 minutes. They refused to answer. I finally got someone to answer but only after being ignored for 20 minutes. Problem #3: I received a prescription for pain medication. They wouldn't fill it because they said it wasn't filled out correctly. They refused to call the doctor to get it corrected - after 3 times back and forth between the pharmacy and the doctor’s office. The doctor’s office couldn't believe that they wouldn't call the doctor for the correction. Finally, the doctor’s office called the pharmacy and it was finally resolved; but the medication was delayed 4 days.

The people provide the worst customer support of any place I've ever seen. The staff that works there just doesn't care at all. One person next to me was screaming at them saying “If my husband dies from your negligence, I'm going to sue.” It didn't surprise me. By the way, Walgreens called if there was a problem. Walmart Pharmacy won't do that. Consequences: delay in receiving needed medication, plenty of aggravation, and I've now dropped them as my pharmacy.

Now this month end of Dec. He took his diabetes medication bottles to the pharmacy to be refilled, and called in his blood pressure medications. His blood pressure medications was refilled with no problem, but they first refused to refill his diabetes medications, then when they double checked (I am not sure of which person did this) but when they rechecked they saw he DID have one remaining refill on his diabetes medications, so they told him they would refill it, so he waited a long time at the counter while they assumedly refilled it. So when he was given the "prescription" he did not look at the medicine bottles when it was handed to him in the stabled shut bag, he just brought it home.

When he got home he discovered that they had given him the wrong kind of medication a medicine he has never even heard of before or taken, the name of that medication is ** (500MG CR Cap) so he called them up and told them they had given him the wrong medicine, and he took this medicine back. We still have the paper that was in the bag with this medicine is how I know what it is now. It was dark green capsules in two big bottles. The bottles of medication had his name on them. But it was not his medication, it was not anything he had ever taken before.

There was a pharmacist tech there at the counter, she gave him six of the ** pills that he needed since he told her that he had been without that medication for a week at that time. The pharmacist on duty at that time was **. I assume he gave the approval for the six pills to be given to my husband. Then he was told to come back Friday January 2 and he would be able to pick up the rest of his medication. He was not able to get there Friday so he called today (Saturday) to see if they had his medication. He was told NO that they did not that he did not have any more refills. And the name of that pharmacist was **.

He also spoke with the store manager, and was not able to resolve this matter. He said she was acting like he was trying to get medicine refilled for no reason. He was also made to feel like it was his fault that this has not been resolved, although he has called just about every day, that it was possible for him to call. Without his medications he will soon get very sick, this is a diabetic medication, not a narcotic or anything that someone would want just to be taking it.

The consequences of his not having his medication have been a gradual rise each day in his blood sugar levels, and if he is not able to soon get his medications he will not be able to work, as he is a truck driver, you can drive when you have diabetes provided you are on pills not insulin, and your blood sugar levels have to stay under two hundred. If he is not soon able to get his medication he will lose his job, and we will have no income whatsoever. We will end up having to go live in the homeless shelter if they have room, if not we will end up having to live in our vehicle, and it is not big enough for five people to live in, it is a small car. We do not have any relatives we could live with or any more resources to draw from, so this is an extreme hardship that is being placed on our family.

This is way too much stress for our family at this time. We have a son fixing to deploy to go over to Iraq and that alone is stressful, add that to not being able to get his medication, and my husband could end up with a heart attack or stroke or in the hospital. Or even dead. This would be an extreme economical problem for our family and if my husband also dies or has organ failure due to not being able to get his medications on time then he could end up needing extensive medical interventions which will be very costly, and we currently do not have any savings that would cover that kind of medical care.

He needs his medication before he can go back on the road, and he is due to be back on the road this coming week. It is illegal for him to drive with a blood sugar not under control. That falls under the DOT regulations, which is at the federal level. The section of the DOT handbook where that is found is in 391.43 under the FMCSR.

When I went in to see my Dr the next day I was told by him the pharmacist Chris had called him and the POLICE concerning my use of this medication? I was furious!!! Where does the pharmacist get the right to cancel someone’s prescription? And to call the Police? I was not overusing or abusing my medication in any way!! Where do they get the right? They had NO idea of my medical problems I am having. I told the Dr exactly that and he agreed. This was absolutely absurd! I will never go to a Walmart Pharmacy again! I was not given this medication before except for after surgery. I had only gotten 4 or 5 prescps from them in a 3 month period. I am going to try to do everything I can to report this. I was in pain w/out medication until I seen my Dr. I was furious. I felt violated by the pharmacist. They got the police involved. My Dr was very hesitant on giving me my pain medication due to this pharmacist. I was humiliated.

Needless to say, I returned to Walmart and asked them if they had made a mistake and overcharged me. The lady pharmacist at Walmart said no, my share was $25.49 and my insurance paid another $25 for a total of $50.49. I then showed her my receipt from the other pharmacy and she looked at it and said $8.75 is below their cost and that I should buy it at the other pharmacy. I asked for a refund due to what I considered a gross overcharge ($50.49 at Walmart vs. $8.75 at a local pharmacy). Of course she refused to give me any refund. I then got on the internet to verify the lower price and sure enough, you can purchase this product for about the same price ($8.75) by mail. Thumbs down to Walmart!