Walmart Pharmacy Reviews

On 3/5/15 I ordered (by phone) 4 scripts. A recording said they would ready after 10:00 am on 3/6/15. Three of four were. Walmart on 100 Stumer Rd said it would be an hour for the med to be filled. Mail had not been unpacked. I told the tech that I could not wait, as I had to return to work. I ask if I could pick it up at the Walmart on LaCrosse St. She said yes. I ask... that is it? Just show up? She said yes.

I am very frustrated with pharmacists Jeff and Lance at the North Belt Walmart in St. Joseph, Missouri. I have had a hard time sleeping since my hysterectomy and have a script for 20 ** for every 30 days from my doctor. These two pharmacists are acting like they wrote the script for me and give me reasons why I can only get 16 of my pills instead of 20. First they told me that insurance will only let me get 16 not 20. Then they calculated and said I could only get 16 per month instead of 20.

Old Hammond hwy pharmacy - I had surgery today in Baton Rouge and was in excruciating pain. I dropped my prescription off and asked if they could please fill as quickly as possible due to my pain level, as well as the fact that I live 2 hours from here. I gave tech my drivers license with all info necessary. At approx 3:05 pm, she said it should be ready no later than 4:00 pm.

Refused to fill entire script ordered by doctor - Did not get all medication for the month... Meds added to existing RX another ** on the 25th after knee surgery... How can Wal-Mart change the docs order???

I have been having problems where I have called walmart ahead of time to see when my prescription will be ready and they give me a time then when I arrive to pick it up at that time it's never ready. On March 2nd my doctor called in a prescription because I had a sinus infection. I in turn called Walmart and they informed me that it should be ready by 3:30.

Went to the drive thru to pick up prescriptions, rang bell, waited some. Finally came to answer, was told they had a line inside and I would have to wait. 12 minutes later rang again, told "have line-- you have to wait," very rude. If the pharmacy drive thru can't handle the inside and outside why bother to have it open?

Turned in Rx 6 days ago. No pills in stock. Won't have Pills for 6 days. Went to pick them up 2-26-15 and there was a line with approx. 15-20 people in it. 6 people behind counter and ONLY 1 checker. Waited over 1 1/2 hours in line. Pharmacist very rude. People behind counter not doing anything. Checker very rude. This is not the first time for being rude too or having to wait over an hour due to only 1 checker. I was looking at the NON working people behind counter and pharmacist looked and me and said, rudely, "WHAT?" I told him that I didn't hear anyone call his name. This is ridiculous!!!

I'm so tired of the discrimination there. At the locations I've been at least. I get ** and they've treated me like crap, rolled their eyes and I've even been lied and hung up on. Screw all of them! (Lenoir city, Clinton, and Clinton why, and oak ridge).

Dixie Highway Louisville Ky - I've been getting my blood pressure medication filled here for about a year (the same medication). Each time I've paid $6.00 for 90 pills. The past couple months it's been like pulling teeth to get my prescription filled in full. Yesterday I went to pick up my prescription,(which was supposed to be filled last month for 3 months worth, but they only gave me 1 month and told me it would be automatically filled for the following 2 months in 30 days) it wasn't filled, and they advised me the 261 pills remaining in the prescription would be $208. When I asked why such a price difference the pharmacist says "well yeah I see you've paid $6.00 for 90 pills in the past but this is the price for 261 pills." I then asked how much for 90 and he said $78.00. It's ridiculous. So I went down the street to Kroger, had them transfer my prescription and paid $18.00 for 261 pills. I will NEVER use Walmart pharmacy again.

Brought prescription in hand, at first they tried to say I didn't have a prescription. Then they said the prescription was for only 90 pills when the prescription was written for 180. Then finally admitted they had entered it wrong from the prescription... It was suppose to be 180. This same thing has happened 3 times before. This is final straw...switched all 6 prescriptions to Publix Pharmacy.

Walmart Pharmacy Fordyce, AR. Walmart didn't have enough of the med to fill my prescription so they gave me just 6 tabs (3 days worth.) They expected more that didn't come but 3 days later they had 4 more tabs. I got them but they put down that I got 6 and took away one future refill. Now I'm down to 1 tab. I called but now I'm no longer in their system. The pharmacist was supposed to call me back but never did. Finally I called my Dr. and had her call a new prescription to a different pharmacy. There is NO excuse for this.

My son gave all the information he could to get our dog's insulin. The person waiting on him told him we had never NEVER picked up this insulin for our dog. He stated we have for years but it was not a prescription. He called me and I gave him the same information and she actually told him she was going to wait on others because he didn't have a prescription on file for the dog. He told her again it had been a prescription at one time but was not at this time. She went back to the computer and found a record and gave him the insulin.

Went to fill a prescription. They told me they did not have it after waiting 30 minutes. Told me it would be in the next day at Noon. I come back at noon. They do not have no reason why or when they would get it in. They are not nice at all. They are inconsiderate of customers' needs. They have no organization because each one had a different answer. Then they refused to fill a prescription that was needed for my 6 month old child. Needless to say they should Never never be able to have a pharmacy in Wal-Mart store whatsoever due to incompetence and also the rudeness and do not care whether they have customers or not. They have no I me no organization nor communication skills whatsoever. They act like they are not skilled for their job. That is scary to me. I transferred all my scripts to RiteAid and no longer go in there for anything.

I call to make an order yesterday February 14, 2015 earlier Rx** and today it's the 15. I went to pick up my order and it was not ready and the person that attended me gave me an attitude because I asked what the problem was, and this happened the same with another medic. This was February 6, 2015 Rx** -- it was not ready neither and I was also attended in a bad humor. I appreciate if they read my complaints. Thank you.

Made 3 separate trips trying to get prescription filled. Pharmacy employee on Wed told me to come back early Friday morning and see this pharmacist (she pointed out his picture on the wall) and he would hold my prescription and fill it when it came in. Last trip I waited on pharmacist to come in and he refused to hold script. Woman who told me he would denied she said that even though another customer behind me stated the same thing happened to her!!! Unacceptable!!!!!!!!!!!

Monday, February 9th, 2015 I called in for a refill of a medication and the pharmacy informed me there were any refills left. I was totally out and it was after Physician hours, so I asked what I could do. They told me to come in for an emergency fill. I went in and waited 25 minutes to receive a few pills. Before leaving I asked what the next steps would be, to insure I receive the medication, and they told me they were going to notify the physician's office. Thursday, February 12th, I called the pharmacy to ask if the prescription was ready and I was told the physician's office hadn't sent anything over.

Thirty days before my daughter gave birth, we filled a prescription at our local Wal-Mart (Jacksonville , Il.) from her OB/GYN. The prescription was for ** 25mg. but she was given ** .25mg. Her nursing staff at a local nursing home where she is employed and myself questioned it, but agreed he could have been lowering her heart rate in order to help her sleep (which is what the script was for). When we arrived at the hospital, the Doctor wanted to see her medications. At that point he became very upset, stated he never prescribed ** and would never have prescribed. He stated he would call and visit the local store to look into the matter.

On Tuesday February 10, 2015 I went to the pharmacy to pick up a prescription refill I had called in approx. 2 weeks before. I live near Seward, but in a different town. This was the first time I was able to pick up. I arrived at 1: 27 pm. The tradition of this pharmacy is to close at 1:30 for lunch. The woman who was to help me, told me she couldn't find my prescription. Later she said, they put it back on the shelf. And then at 1:29 pm she said and I quote: "This door is supposed to be shut at 1:30" and then shut it while saying "we will look into it in 30 minutes". She shut the door before we had finished talking. I spoke through the door and said, "Don't bother. I probably won't be back." This follows another time a month or so ago when I picked up a different prescription.

I've been shopping and doing business at Walmart for years and have slowly seen the decline of service at this chain store. I just returned home from a visit to the pharmacy at Walmart in Thomasville Georgia and am so disgusted at the way I was treated - I have pulled not only my prescriptions, but my entire families. I was flat out denied service by their pharmacy when I requested a single box of **, despite them knowing who I am, where I live, and having filled my prescriptions for years. This pharmacist was rude, and treated me like a criminal giving me the 5th degree, and playing 20 questions. I have never been treated like this while simply trying to get a simple sinus medicine to treat a sinus headache. I've had problems with this particular pharmacist before over filling medications in the past as well, despite having a doctor’s prescription.

This one is simple. Awful "workers", awful customer service, awful knowledge. Please tell me Walmart will have their "workers" that "work" in the pharmacy go through some kind of training. I do not want to go there to pick up a script, be looked at like a moron, and have this person looking at me with dead eyes not having a clue what they are doing. It is just sad. I do not trust them. I don't not want people like that making sure I stay healthy. Try again Walmart.

Today which is February 2, 2015 I called my Walmart pharmacy to let them know that the high blood pressure pills they refilled for me on Monday were the old pills. Well when I talked to the pharmacist to tell him I needed my new prescription of blood pressure pills, that they had refilled the old pills. He went to tell me this was the only high blood pressure pill they had on my records. I told him how when I had been getting my new pills since August 2014. He proceeded to tell me they only had a record of my old high blood pressure pills. I do not understand how they don't have a record of my new prescription for my blood pressure pills when I have purchased these pills for 8 months now. What kind of people do they have running this pharmacy? When they have no record of your medicine you purchase every month.

I needed to get a prescription filled today. It's a narcotic pain reliever. Lately Walgreens has been awful about getting these filled. Taking an hour and a half, researching your Rx history, then after waiting telling you they don't feel comfortable doing it and refusing to fill even though you have a Rx from a surgeon. Well today I used Wal-mart Pharmacy in Pascagoula, MS. It took about 45 minutes and was completely hassle free. I even got with the pharmacist and discussed my history (4 back surgeries, the latest 1 moth ago), and the fact that I have been on pain meds for about 4 years.

Have been on 3 meds for 14 years. This person refused to fill one...since WHEN does a pharmacy employee have the authority, or the right, to overrule a Doctors orders??? I will never spend another cent in any Walmart anywhere. This is a medication I am unable to work and earn a living without. And I am going to complain to The State of Florida and the media. I have been screwed for the last time. I intend to make this hurt.

Over the years the staff has become ruder. Wait times for refills are ridiculously long and the prices keep changing. Today I purchased an OTC medicine that is kept behind the counter. It was the wrong thing and I was charged before I could tell the cashier. When I explained the situation, I was told I couldn't be refunded. I didn't want a refund, just what I asked for. The pharmacist turned her back on me and walked away.

My physician has tried to calling a script for numerous days at different times to no avail. The phone is always busy, even though both he and I have tried on different days and at different times. The people there act like it is a bother to accept and fill the scripts. I have spoken with the head of the Walmart pharmacy and he has acknowledged problems at this location and they are trying to fix. LOOKS LIKE IT ISN'T HAPPENING. I WOULD ADVISE EVERYONE NOT TO USE THIS WALMART IN LANSING IL. IT'S HORRIBLE.

Have always used Walmart for my pharmacy needs. Moved to a new town and their Walmart Pharmacy is horrible! It is a good thing I do not need my meds immediately because it's been 4 days, and they still are not in stock, or they have to "call my Dr.".

I presented a prescription at the window of WalMart pharmacy in Sonora CA, and was told it would be ready in about an hour. I returned later to pick it up, patiently waiting in line, and then told by the cashier that they are out of this Rx. Why, for god's sake, can't a person be told they are out of a particular drug when presenting their prescription (as it is being posted in the computer) rather than wasting my time and pissing me off! The cashier told me the onus is on the pharmacist to make this happen, really!

The Walmart at 60 noble Blvd carlisle pa is constantly out of the $9 blood strips for diabetics. It's very inconvenient for a type 1 diabetic to travel to another town in hopes they are in stock there. There are some people who don't always have the means of getting around to find their every day needed stips and cannot afford to buy a large quantity of boxes to stay supplied. Please help us diabetics to be able to pick up our strips at our closest walmart by making them stay in stock. Thank you.

Went to pharmacy center at walmart on stapley & baseline at 8am. The technician told me that it would take an hour to fill the scripts. I went back at 10:40am and nothing had been filled. I asked for my prescriptions and went to Walgreen. They filled my prescriptions in 15 mins... Walmart needs to get it together. I will never go back to Wal-Mart ever again. They lost my business... Sincerely, Your Asthmatic Customer.

I have been using the Wal-Mart Pharmacy on Market St. in Gilbert, AZ. Recently they started giving medication in the pop-out packages which is child resistance. I requested, in writing, that they not give me the child resistant packages or containers as I'm over 75 years and have no children in my home. They continued to give me medication in the pop-out packages. I spoke to the pharmacist and was told they do not repackage at this store. Needless to say, I am in the process moving my prescriptions to another pharmacy.

I took my medicine to Walmart on Monday, Jan. 12, 2015, told them I'd like to sign up for text messaging for status and such, ok. Come Thursday, I hear nothing and I am out of medicine, I call to see if it is ready to be picked up. I was put on hold numerous times as they couldn't seem to find me in the system, then I was told my prescription is ready for pick up. I go to get it and I am told to go to consult window to talk to the Pharmacist. He tells me he can't fill this medicine because I got it filled twice last Nov., and I am on the national pharmacy list as having physically received it twice in Nov, mind you this is Jan 15, 2015 today! I tell him he is incorrect and I did not, and even if I did, this is a brand new prescription written on Jan 12, 2015. He said he cannot give me my meds and I need to call my doctor. So I called my doctor, she said that is ridiculous!

Dislike the new packaging of ** pills. Very hard to remove pills. If I empty & throw away the box, I no longer have my prescription Rx number. Also, have a lot of check-out lines, but seldom have enough of them open (Menomonie & Eau Claire, WI). Sometimes wait as long as 15 minutes or longer--no acceptable!

The pharmacy at 1725 w hunt hwy, queen creek az is a joke!!! There is usually what I call a "cast of thousands" running around there, no one knowing what they are doing, laughing, talking about their personal problems. Dropped off a prescription for bp yesterday at about 3:30 and was told today at 10:30 am that they have no idea when it will be ready as they have 250 prescriptions to fill. Is this my problem? This is a recurring issue. It would appear that I will be taking my multiple prescriptions elsewhere in the future if something isn't remedied very soon. The aggravation is not worth it. This pharmacy doesn't even rate 1 star and am disappointed that there is not a negative rating.

I cannot count the times I have went to the counter and been looked at like a drug addict. I go to a real spine dr., have multiple problems in my neck and back, I am 61 yrs old and not an addict. I was told a yr ago I had to bring all my prescription there so they won't look like pill pushers. I did that. Now every time I go it's 'we don't have that', if not why are you a drugstore. I don't get it! And no I really don't...soooo fed up but don't know where to go from here. Even tried other stores - nobody has it. No shortage - we just can't help you, what, do I look like an alien????

I have type 1 diabetes. I used Wal-Mart pharmacy for about four years with no problems. However in the past year, I have purchased three worthless bottles of insulin. I ignored the first one. They replaced the second one without a problem. However I bought a third bad bottle on 12/31/14 and began using it a few days ago. I discovered it was not lowering my BG. I took it back and they said there was nothing wrong with the way they handle the insulin and it must be the manufacturer. They offered to sell me another bottle at full price or try to get my insurance company to approve a new one. I explained I didn't want another bad bottle and I would be going elsewhere, which I did. I had to pay full price because my insurance company would not authorize a new bottle unless I went back to Wal-Mart, but since I'm not ready to die, I just paid the money.

I only go to Walmart to fill my dogs diabetes syringes and to buy the ** insulin which is cheapest here. My dog was diagnosed with diabetes in May after suffering shock and when taking her to the vet her blood glucose was 600! Anyway ever since I've been going to Walmart once a month to get the insulin and needles. I put in the script for the needles the first time and got the Insulin just fine. Every other month I have to drive all the way there after they told me my refill was ready. When arriving and waiting seemingly forever, the needles are never in stock and even the insulin has been out!

Had a bladder infection. Went there to get prescription filled. Called an hour and half later - still wasn’t ready... Went to Walgreens. They had it filled in 5 min.

I have been dealing with Wal-Mart Pharmacy since they open their first store in St. Petersburg! To date I have never had not one iota of trouble with them at all. Started with them at the Tyrone store, then the Southside store, Central store & now at the Pasadena store!

I have never seen a more confused, poorly trained, ill mannered staff behind the desk of a pharmacy in my entire life. It was the only reason I would step into a store like this.....and it is definitely not reason enough. Wal-mart, it gives me no small pleasure to part with you. I was hesitant to try this pharmacy in the first place and when I first walked into the store, I couldn't help but laugh as it was immediately evident that the rumors and folklore about Walmart are actually quite true. What I was not prepared for, is that the rumors extend to include the staff. Even the pharmacist in charge could no more explain the stores' mistake beyond blurting out over and over again "well that's what it says in the computer." When he said it a third time, I began to understand what I was dealing with. What is truly upsetting is that the people who can least afford it are clearly getting less than ideal help regarding their health and the medications which they need. I can go elsewhere and have options, but not everyone does and for those people, I truly feel terrible.

In the past two months the wal mart pharmacy has lost my prescription. The people at the Wal-Mart on Jones and Craig look like they're ex-felons, and act like it. How can you prove they lost your prescription (YOU CAN'T). Now again I'm out of my medication, the time and money at the doctor's office and wal mart pharmacy does not care. NEVER GO TO WAL-MART ON CRAIG AND JONES IN LAS VEGAS.

Today I go in to the Porterville California Walmart to pick up a prescription they told me 4 days ago would be ready the next day. I go in, they tell me they're two days behind in filling prescriptions. It's been four days, they still have not filled in then I asked my husband coming home from the hospital tomorrow and just found out he's a diabetic. Will he be able to get his ** and ** tomorrow? No, they said it's going to take at least two days or more "because we are two days behind." I threw such a fit about my other prescriptions not being done in 4 days which were on auto refill and lo and behold they filled it within 30 minutes. What's wrong with this picture?

I turned in two prescriptions at the Boiling Springs, SC Walmart pharmacy. When they were ready, I paid for them and left the store. I got to my car and opened the bag (stapled shut) to find two prescriptions missing. One was a narcotic painkiller. Upon questioning the pharmacist about it, he said he would review the security video. He did so and informed me that the video clearly shows me leaving with the prescription bag. Well yes, I did leave with the prescription "bag". What the video doesn't show is the contents (or missing contents) of the bag. So now, due to people who abuse these drugs, I have to go a month without my pain medications because nobody is allowed to replace the prescription stolen by a Walmart pharmacy tech.

A few months ago I was started on pain management medication **. This process has been a nightmare because Walmart is out of stock in one or the other medication practicality each time I go. This month I've been waiting 2 weeks for my **. They tell me everyone is having the same issue so I checked with a Rite Aid and they told me that simply was not true. I have has two major muscle spasms without my muscle relaxers. Two months ago they gave me a partial refill of my ** because they didn't have enough in stock. When I went to get the other half they tell me that because of the new law they are not allowed to fill my prescription without a paper script. When I asked them why I wasn't informed about this when they gave me a partial, all I got was a “Sorry Ma’am.” After the second issue of out of stock meds I ask them if this is going to be a regular issue and they assure me that they were just adjusting to the new laws. Well that was just another dishonest answer.

We had used WalMart Pharmacy for many years. Now all of a sudden when we got a new card (same insurance) WalMart refuses to accept the insurance because there was a union insignia on the card. It is the same insurance. Wal Mart is the only company that is greedy and stupid.

I live in San Antonio, TX and fill my prescriptions on the neighborhood Walmart on Marbach and Ellison. I have severe migraines due to my hypertension and my doctor prescribes me **. Well the pharmacist who is obviously a national from Africa with a really bad accent told me that my prescription was bad for me, refused to refill the prescription, and instead of giving me my month supply took it upon herself to give me a five day supply for the entire month. It put my health at risk raising my blood pressure to 196/107, my doctor had to call her to request the rest on my prescription. I believe she is an addict, charged it to my insurance, underestimated me, and tried to stiff me and keep my prescription for herself. When you see her, her eyes are yellowish red, she's shaky, and has slurred speech with an accent. I'm reporting her and the pharmacy to the Texas State Pharmacy Board. Do not go there!

Every month I get my prescriptions refilled. Most of the time the wait to get our prescriptions filled is so long that even after shopping for an hour it is not filled. Other times I will go pick up my prescriptions only to be told that one is not ready, it needs prior authorization or that it is out of stock. What ever happened to a text or a phone call? Now, I call my prescription refills in and have to wait 24 hours for them to be refilled. This is totally insane. I also have to call the pharmacy to find out if my prescriptions are ready or not even though they have the new text feature that I signed up for. Now the one prescription is ready but the other one is out of stock and I have until Tuesday to get it filled. I was not offered another alternative to pick it up at another local store. I am totally done with Wal-mart pharmacy. Their business over the last 5 years has gone down hill, they are very slow and hardly ever have anything ready. Thus as a consequence I have had to make 2 trips back and forth from home to Wal-mart. I stuck it out until December, now I will take my business else where. Lastly, it seems like one type of clientele has better success with them than other types.

It never fails that on Friday afternoons or after 4 p.m. any day of the week when you go to Wal Mart's pharmacy, there is only one cashier and between 8 and 14 customers in line waiting. According to the pharmacy employees, most go home at 4 p.m. and leave a skeleton crew to handle the rest. Yes, the prices are beyond fantastic but the service is horrible. Why is it possible for Wal Mart to hire cashiers to run the checkout registers but they cannot keep clerks in the pharmacy? This is in dire need of correction. I am a very patient person but even this one tests my patience.

I realize that there are a lot of sick people right now, but in my opinion they need to have 2 or 3 lines where you can pick up your medicine. I have been in there several times only to wait in line for 45 minutes to an hour and then I get up there and they don't have it! It has been called in but it seems like they don't fill it until you walk up to get it! What the heck!! If they were acting like they were really trying to get people in and out that would be different! My son went to pick up my medicine tonight and he just text me and said that he stood in line his whole lunch hour and it was not ready and he waited 50 minutes tonight! Not going back! I will get everything in my little hometown where I should be anyway!! I feel bad for my son trying to help me and this is what he had to go through! It is ridiculous and I know something can be done about it!

My husband has the same prescription every month. And every month we have trouble getting it filled at Walmart Pharmacy. Initially I could leave his prescription, and they would call when it was filled. Now we were told last month we would have to just keep coming in and checking to see if they had the medication available. This is crazy... Why????

I spoke with 2 different Pharmacy employees today regarding my husband's prescription and mine. They both were rude speaking with them over the phone. 1st employee name was Joyce. 2nd employee's name was Don the Pharmacist. I may have to change to a different pharmacy. I don't tolerate rudeness when I shop at that Walmart and pharmacy frequently.

After being told it would be at least 30 minutes to get script filled... it was not ready and was told it would be listed critical "because it takes time" even though they had time to stand and talk empty trash stop and consult.... The cashier went and put script in bag and brought forward, that's it (same person that said it was not ready)... told her I needed to pay part I'm cash and part with card... She didn't want to do it and told someone else I was "stuck in her cash register", this lady came and I told her 2 times that I needed to pay for them separate.... She completely ignored me and rang them up together then when I said that I could not do that she said "I cannot ring them up separate because they are on the same ticket"... Blatant lie because I have paid separate several times.... Will not be coming back here ever.... low prices or not!

Went to pick up a prescription and had to wait 10 minutes for one of the pharmacist to tell me about my prescription. The clerk told them they had a customer but apparently What they were do in the computer was more important. Next time if I have to wait I will just put it in the bag and leave or tell them it's a refill.

I am the patient of a very prominent doctor in Cheyenne, WY. I presently take five medications on a regular basis and one as needed, which is **. Earlier this Thanksgiving week, my back went out on me. I called Walmart for a refill, and because I was out of refills, knew they had to contact the doctor. After several days, I called the doctor's office as I hadn't heard from Walmart. It is now Saturday evening, and I just received a late afternoon call from my doctor saying they faxed the prescription over on Wednesday. I called Walmart, and they said they hadn't heard from the doctor.

The Walmart pharmacy in Tell City, IN. is one of the slowest places I have ever seen. You can be first in line and still hear 'come back in 25 to 30 minutes.' And sometimes after waiting that long you go back and they say "we don't have it." Couldn't they look it up before you walk off. Usually one person checking out, long lines of customers cussing and complaining because they are waiting for younger people standing around laughing with their thumbs up their buts to fill their prescriptions.

When I attempted to fill a prescription, the rude woman behind the counter actually tossed it back at me and said "We don't have it." No word on why they don't have it or when they would have it. When I asked, she stomped off to ask the pharmacist, who also said, "We don't have it. We're out until next week." Since when does it take a week to order medications? I am supposed to just stop taking them because they are "out"?

Tried calling the Wal-Mart pharmacy in Fayetteville, Tn. off and on for over 2 hours to make sure they received a prescription from the doctor that was being sent or called in to Wal-Mart at 9:30 am. Went to Wal-Mart to pick up prescription, at 4:30 p.m. lo and behold they said never received the prescription. It dawned on me after I called Wal-Mart Corporate to complain that it made sense to me that they did not have the prescription, because they are not answering the telephone. Tried to get Wal-Mart to give me the address or phone number for the company over the pharmacy, but was told that they would file my complaint with the pharmacy.

I received three prescriptions from my doctor. I took one to Publix which is right behind my house because it was an antibiotic and was free there and took the other two to Walmart which is about 5 miles away because supposedly they are cheaper. They told me to come back in two and a half hours to pick it up. When I came back three hours later, it still was not ready and they were very rude. Waited another 45 minutes and they charged me 55 dollars for the one prescription. After I left, I went to pick up my free antibiotic from Publix and had the pharmacist look up the medication I just purchased from Walmart - it was only 29.95 there. Ugggg I am so frustrated that not only was it a horrible customer service experience, I also paid 25 dollars more for my prescription. They try to say they are a friendly inexpensive store for the community. Definitely not!!!!!

I called the Walmart pharmacy at 1501 E 29th in Muncie In. and was hung up on 2 times, the third try I was put on hold. Twenty seven (27) minutes later as I walked up to the pharmacy counter the pharmacist is finally responding to my call. When I told him I was standing at the counter and had been on hold for 27 min he said, "Yea we're busy, what can I do for you?" I let him know I wanted to know if my prescriptions had been called in and he said yes give him 25 minutes. I let him know I also had one more I needed refilled besides the two that were called in and let him know which one. Thirty minutes later as I make it back up to the counter the cashier informs me she has 2 prescriptions for me, the one I asked to be filled but only one of the scripts that had been called in. It would be another 20 minute wait for it to be filled. I had been put on hold on the phone for 27 minutes then made to wait 45 minutes when it should only have been the first 25 minutes I had been told. And my phone call had been made so I wouldn't have to wait. I had been up since 5am and on my feet for 10 hours and very upset with these people who never even once apologized for my wait time.

My brother was T-boned on his motorcycle in 2004 and had his leg crushed so badly the Doctors recommended amputation but were willing to try and save it if that's what he wanted to do. My brother kept his leg but openly admits that had he known when he got hit what he knows now, he would have let the doctors take it. He has had multiple surgeries and is in constant pain. He has been taking ** at the same strength for many years and unlike the druggies with make pretend back injuries, my brothers need for his pain medication is very obvious and well documented. He walks with a cane and on bad days must use his wheelchair.

Dropped off med at 12.30 AM. Was told they would be ready in 45 minutes. So I drive home and wait until 4:30 to pick them up. I wait in line for 30 minutes. When I get up there, the guys said, "it will be 45 minutes before your order is ready." I told him it was 45 minutes 4 and 1/2 hours ago. I still stood there and waited for 30 minutes for my meds. It is getting worse every time you go in there. I am finding a new place to fill my meds and all the people I talk to in line today said the same thing. This happen way too often.

Childish Retaliation from Wal-Mart Pharmacy in Peru, IL - I have been with our local Wal-Mart Pharmacy for over 14 years. I was always treated very well from these people. Just 3 weeks ago, I had an issue with a very ignorant disrespectful woman going through the drive thru. After waiting for almost 20 mins, I pulled off and went inside. I stood in line patiently and waited my turn. I went up, asked for my prescription and then chewed that lady out for her attitude. She continued to try to speak over me and I had to raise my voice. When the Pharmacist told her to apologize, this Woman REFUSED and continued to call me an ** under her breath. I demanded to speak with the store manager. The manager tells me that they have no power of the pharmacy!! HUH??? So they can do whatever they want??

This is probably the 3rd time writing about the Walmart pharmacy in Statesboro Georgia. I have not purchased any ** at all this month. It is November 10, 2014. After driving 25 miles to Walmart, I went to pharmacy to get **. When I got up there, the person said the transaction said "denied". I asked why because I usually get from 1 to 3 boxes per month, according to how my sinuses are acting up. I am 62 years old and am so tired of driving this far to have Walmart stiff arm me. What the hell is wrong with Walmart. Can they change the laws as they want? They should follow the same laws as I do and the state laws. Please help.

I'm so very angry with Amory Walmart pharmacist of how I was treated so very rudely! I was trying to Refill my pain med and I got online to scan med. It said that my order had been received and that I could pick it up that day at 3:00pm. Well I called them to see if it was ready. They said “no, the 24th.” So here I am confused so I said ok so I scan it again. It says again that it will be ready to pick up that day so I call back. Well the lady was very rude to me and says “Well it just takes an order. You have talk to a real person to get the real date.” Well if so they are lying. I mean why have that online and say pickup today makes no sense and after that the lady says “Look, I just told you a min ago when you called that you can't have it till 24th.” And I told her I was new at scanning it but my husband usually do it for me but she talk so ugly to me like I was a drug head and I ain't no such thing.

One day they gave me different price. Then few days later they gave me higher price for the same prescription. I called my ins co and they told me it is up to them - ins company does not control price. When I asked Walmart pharmacy they told me to call ins company.

I called to ask some question about my med. coz my pharmacy was closed. Just rude. My mom trades with them but I'm gonna see if she will change coz it is a hassle every time I pick up her meds. plus they stand around and talk too much. They don't take care of the customer. Very rude...

The pharmacy at the Rocky Mount WalMart is poorly run and managed. We've used them on and off for 18 years. We use them only for their competitive pricing, but they lack any sense of urgency for their customers and are often rude. They need customer service training. They give the impression because they are licensed pharmacists, they are above smiling, kindness and old-fashioned good customer care. They are not welcoming - their attitudes are "well, what do you want". They are very slow and unresponsive. If we try to discuss medication interactions and have questions, they are dismissed with a "look, this is the answer, now get lost" attitude. We understand that many of the clientele here in Rocky Mount, NC are either uneducated or undereducated, but that is no excuse for treating people rudely, slow to respond and care less! Please pass this on to WalMart officials.

I absolutely dread having to submit/pick up any prescriptions or refills, or for matter, deal in any way with the Walmart Neighborhood grocery pharmacy at 109 Gallatin Road N in Madison, TN. I have had to wait at the window for as long as ten minutes at a time before any of the two or three customer service associates, not to mention the pharmacist, decides to acknowledge that I am at a window, only to have them return to what they were doing before I arrived, then maybe they will decide to help me. I have complained to three pharmacists about this problem, but they do not care. The associates all seem terribly depressed, do not display any positive customer service skills whatsoever, and continue to mess up prescriptions to the point that I have had to ask my physician to do paper refills instead of digital so I can make a copy and take them in to hand to an associate personally. So that I don't have to spend hours on the phone between doctor's office and pharmacy getting everything straightened out.

The Pharmacy manager of Eldersburg Maryland refused to fill my spouse's prescription because it looked "tampered" with. It wasn't but this was the second time this particular manager did that to him with the same controlled substance medication ** prescribed for his ADHD. On another occasion the pharmacist grilled me about why I needed my vitamin D prescription. He said he didn't understand vitamin D helped with pain. He is the pharmacy manager as of 11-5-2014. I caution anyone to use that pharmacy.

I'm tired of calling in prescriptions and if out of refills they say to give them one business day to get a hold of doctor. Then you give them 2 days or sometimes 3 and they still don't have it. If they don't want to do this then they should not say they will. Gas is not cheap to keep running back to get them. And I'm real sure if they would look at computer it's all ready has new refill because my others do and they always call all of my prescriptions in at same time. It's getting very old. I'm not the only one I've heard complain about this store!! Walmart needs to look into this pharmacy. WILMINGTON OHIO 45177. Thanks.

My Dr called in a prescription at 5pm, came to pick it up and they said they had just received 5 mins before they closed so they wouldn't be able to process it. Which is a lie because I know the Dr put it in 2.5 hours before they closed! They were eye drops for my 2 year old and they wouldn't do it even though they were helping other people, then try and tell me they are closed!

I recently filled a prescription for my pain medication (60 pills) four days ago. I had received a larger size bottle which looked a little on the empty side, but I just wrote it off to it being a bigger bottle. However, last night I counted my pills and realized that I had only 35 pills left. I know that there is no possible way that I have taken over 20 pills in that time frame. I know exactly how many I have taken. Which is 8 pills, since I only take 1 pill twice a day. Big difference. I called the pharmacy to see what could be done to correct this, but the pharmacy tech just kept saying all their counts were right and nothing could be done. I'm never taking my prescription to this or any other Wal-Mart pharmacy again.

I called the pharmacy and ask them to refill my ** and the pharmacist got really hateful to me and made me feel like a piece of dirt. I was told that if the refill was in the system before the 6th of October that you could refill them but before I could finish he started being really rude telling me he did not care what I was told and just being hateful as hell.

Your ignorant pharmacist does NOT know how to be sure to take care of pain management patients! Much of the time PAIN MANAGEMENT DR'S prescribe meds to work together to help MANAGE pain & unless you suffer from something that causes you pain (or in my case several diagnosed issues causing chronic SEVERE pain) & don't know what needs to be done when an insurance company says that a different med is a duplicate even though it's a totally different med and works differently with the central nervous system and in conjunction with that "duplicate" to at best improve the quality of someone's life they have NO business working in ANY pharmacy! Pharmacists are not Drs. and should know how to override the transaction! This is not the fault of the insurance company, they are merely an obstacle! She should be absolutely ashamed of herself and so should Wal-mart if they failed to teach this to the staff. In any case, they did NOTHING to try to resolve the issue - NOTHING! Not to mention they screwed up 3 other Rx's times in a matter of 4 days. I WILL NEVER USE THIS PHARMACY AGAIN.

My doctor from Kansas called in a script for pain around 11 am to pharmacy in Oxnard, CA. The pharmacist on duty was Jane. I went an hour later and they turned me away saying that it was never called in. I left and within a few minutes this pharmacy called my Dr office wanting to know what my birth date was. My wife then called pharmacy back and Jane complained about being the only person working and again said she did not have it. Then got nasty with my wife and when terminating the call failed to hang up the phone. Continued being verbally nasty about my wife to co-workers in the background.

US 19 Hudson Florida - Bought script here from NY. Waited 3 days to have a blood pressure med filled. Told the rest weren't ready, it would be hours. Then had a med signed by np they wouldn't accept but never told me. After 4 trips I gave up. Have never seen anything like it in my life. Makes me want to walk away from Walmart in general!!!

I called Walmart Pharmacy in Tilton on 10-07-2014 to call in my insulin needle prescription renewal. I got a call today saying it was in. I sent my wife to pick it up. BIG MISTAKE! She assumed that the pharmacy had my insulin needles prescription in the bag which was stapled and she paid with her debit card. When she got home I open the bag and instead of my usual 200 needles, ** brand, there were 100 BD brand, 100 short.

For the last few months I've been thinking I'd lost my mind. I have to take ** for rigors that are a lingering side effect from being on ** before so I'm prescribed 90 a month. Lately I've been running out early & thinking someone had been stealing them or that I'd been losing some. This is a very strong medicine that has to be kept up with very carefully. I've been taking this for over 10 yrs. To be short I will say I finally started counting them when I picked them up from WM pharmacy and they've been putting only 60 rather than 90 in the bottle. Now I called and the lady at the counter pretends she miscounted them but I don't believe that. Furthermore she's not the pharmacist so why would she be allowed to handle such a strong drug?

My wife went to the local Wal-Mart Pharmacy and needed some **. She was not sure of what type our last package was (type of application and either 12 or 24 hr) so she called me. I told what the last box was. The pharmacy tech would not allow her to purchase it for me. Dooh, I know that since I grew up in Oklahoma. She informed that she was buying it for herself and was still refused the purchase and then the tech even told her he could call the police since she asked someone else what type we take. I fully understand that it is against the law for a person to purchase/aid a person who is on the registry, which I am not, but the tech could have explained it better. No wonder people hate Wal-Mart. Wal-Mart is wondering why a small town now has 2 Walgreens and a new CVS. Sam Walton would be stunned how his company has turned out.

On May 3, 2014, I took my prescription to Walmart @ 800 HWY 64 East in Wynne Ark. I later realized that I was given 2 different medicine in the same bottle. One was a 10MG of ** which was the correct one according to the pharmacist that was on duties on 9-1-14 and the other prescription was a 800 MG of ** that I was not given to me by the doctor. One night I poured a pill in my hand and 2 different one came out and I got scared, I didn't know what I was taking or what I was supposed to be taking. I took this medicine to the Walmart Pharmacy in Memphis who informed me to take it back to Wynne where I got it from. I know that 2 different medicine should not be given in the same bottle. I hope this does not happen often; this is a serious matter, this is my health.

I went to Walmart to pick up my prescription. They charged me $115.00 for what was supposed to be 10 pills but they only gave me 3. So when I asked about the other pills, they said they were out of stock, so when they had them ready they call me. So I went back to Walmart, once they called me. Said they weren't going to charge the 7 pills but when I got there they wanted to charge me $115.00. I asked to speak to the manager and he didn't consider my opinion or try to help. He just brushed me off and the pharmacist didn't even try to help me. When I had went to pick up the 3 pills, he didn't even bother telling me how many times a day I had to drink the pill. He ignored me. He's a racist and so is the manager.

I don't know if this is legal or not what Walmart did? If someone knows please let me know. It happened this month; September 2014. I have been on 2 types of anxiety meds for over 4 yrs. One for anxiety and one for sleep. There has been no problems til this month. One was prescribed by my psych. Dr and other by my arthritic Dr. I had the Same 2 Drs the whole time. This month when it came time to reorder my psych med. (I do it online through Walmart), the refills I had weren't there anymore. The sleep med was but I was out of refills.

Several times this year alone, I call in for refills that are out of refills..... So they say they sent a fax, but my doctor never sees them; let me correct that, they get 1 of the 3. So they refuse to refill them... that's ok... I am not asking them to fill expired prescriptions. However, as care providers, part of the medical system, you think they would either retry to contact the doctor after a few days, or call me, or something to let me know I won't be getting life care medications (Diabetes); instead, they wait for you to show up, and if pressured will "resend" the fax's that will never appear at the doctor. They care so much you might go 7 to 10 days without medication.

I went to Statesboro, Ga. pharmacy to purchase a package of generic ** 12 hour on the 12th of September 2014. I had not purchased anything for the month of September. After waiting for a while I finally got to the person behind the cash register. I told them what I wanted, they got the package and took my license. They then said it would be the 13th before I could get any. I take 2 a day as suggested on the back which means in 10 days I am out. The law for Georgia reads (3.6 grams per day or 9 grams per month, 3 boxes). How the hell can I purchase 3 boxes when I cannot purchase 1 box in 13 days? Statesboro pharmacy changes the state rules and should be fined for causing this kind of dumbness.

The Novi, MI Walmart pharmacy has only been open for a couple years. I started going there when it first opened until I started to have issues with one of the women pharmacists. Every time I had to go into to the pharmacy she gave me a hard time. I stopped going but unfortunately I had gotten a new insurance that would only allow me to get my prescriptions at Walmart. So I have no other choice. Not one time did I go in there and could get my prescription and then walk out. This pharmacy is the most unreliable, inconsiderate, and has the worst people working at it. If I could give them a -100, I would. They seriously disgust me.

Caution!!! Walmart (Radcliff, KY) no longer accepts ** coupons as of 9/8/14. According to mgr **. There is no sign or warning in the pharmacy. ** has generous $6 coupons in ads. Don't be sucked in. W-mart DID accept them but according to ** customer service they do not have to anymore. I know Walmart is having money problems during this recession, but an ad or tv spot warning about new policies should be given. ** will reimburse for coupons, but that is apparently not enough for Walmart.

I believe I was treated rudely and unprofessional by the pharmacist. He told me he was uncomfortable giving me a prescription that my dr. prescribed for me and told me he didn't like my attitude towards the ladies working in the pharmacy. I have never been rude to anyone there. I may have sworn once or twice but always apologized to them for my language. I feel the pharmacist had no reason to refuse the prescription my dr. ordered and was talked down to like I was a junky, therefore I changed pharmacies to Hannaford. At least they treat me like a person. Thank you.

I have been prescribe ** for a little over 2 years now, there are many people that probably misuse this medication.... I myself have legitimate reason to be on it for pain. I've had two back surgeries and I'm in constant pain.... Every time I go to call my prescription in, the pharmacist answers the phone as nice as he can be, as soon as I give him my name and date of birth he treats me as if I'm addict! Even gone as far to tell me that they do not have my prescription in and it will be 3 days before I get any. But usually within the hour I get a text on my phone telling me that my prescription is ready for pickup! Was also told that I had to pick up all 84 of them at one time which would cost me a total of 400$ instead of allowing me to pick up a week at a time!

Wal-Mart alerts notifies us of our Rx being ready to be picked up. Arrive at Wal-Mart in Carrizo Springs, TX to find that Rx are not ready, and when inquiring about approx. time they will be ready, pharmacy clerk ** is so rude and will not give accurate information, leaving customers with unanswered questions. As a Senior Citizen having to travel to our nearest Wa-Mart pharmacy sometimes creates an inconveniences. I am very dissatisfied with the quality of service at this Wal-Mart/pharmacy.

I have had two bad experiences within the past three weeks. In the first situation I was told that a medication was not in stock. The staff could not tell when they would have inventory. Hard to accept for a business with the buying power of Walmart. Today they refused to refill another prescription, despite knowing I am leaving the country and do not have enough to complete the trip.

My doctor faxed a prescription to Wal-Mart Pharmacy August 21, 2014. The pharmacy called me and told me my prescription was ready for pickup. I have medicare and the prescription was for glucose strips for measuring blood sugar for my diabetes. I went to Wal-Mart to pickup and was told the doctor didn't put a diagnoses code and I would need to pay $150.00. I didn't have $150.00, so I told them just forget the prescription and left. At this point everything was fine. However, today, August 28, I got a phone call from the pharmacy saying my prescription was ready for pick and had a 0 balance. I thought that was odd, but that they must have called the doctor's office, so just to be sure, I called the pharmacy just to verify that I had a prescription for glucose strips with no payment required. I was told by the pharmacy person, "yes that was correct," so once again I drove to Wal-Mart and again I was told that would be $150.00. So I drove 20 miles and wasted an hour of my time for nothing. The staff in that pharmacy is totally incompetent, and absolutely lacking in customer service.

I went to get my prescription filled. I have a ruptured ear drum and am having pain. So the Dr prescribed me some antibiotics and 10 **. Ok, so I went and paid for the high ** prescription. Got to car and something said count your pills. I had five instead of ten. I went back into store and told the pharmacist that I only had five instead of ten. Everybody behind the counter was looking crazy like I took the medicine. I do not take those on the regular. So one of the dudes behind the counter said that I had to wait until Friday until they went back on the tape. Meanwhile, the girl with braid was behind the counter looking stupid. So the pharmacist went and counted pills from the bottle and said that ten were gone and that I had to wait until they were able to view the tape. But I paid for ten and only have five. If you ever decide to go to Walmart Pharmacy in Baker La, I suggest you count any pills that does not have a seal on them. Employees do steal.

While most of you come here to report your incident... I think it would be in your best interest to file a formal complaint with the Better Business Bureau. They will investigate and make a determination plus ask you what you would like to see happen along with contacting the right person or individual in charge of the pharmacy you go to as well as seek to remedy such incidents in the future so they don't occur again... and to as well as reprimand the party or parties involved. They do contact them. The site holds the complaint for over a year where all over the world people can read and see just how this company treats its customers...

I have been there three times to get prescriptions faxed in by dr. First time told me 15 minutes. They filled the script 45 minutes later told me they only had half. Second time I went script was $4.00 faxed in by dr four hours earlier. I get there, was not filled because they were not sure if my dad wanted to pay $4.00 for the medicine. Seriously?!! Had a script called in yesterday. I called, I said "I know the prescription is expensive please fill it I will be in at 7:30 to pick it up". I drive there the half hour it took me and I am told "Oh we're sorry we are out of stock." So one would think that they could at least have the decency to call me and let me know. Will never use this pharmacy again!

I have no complaint about my Walmart Pharmacy. They have always got my pills in stock. And it don't take long to get them. They are quick and care about the people that come in there. I always see a smiling face - In Franklin, KY.

How about the 90% of pharmacists just do their damn jobs like they are supposed to and stop acting like they have an "MD" or a "DO" at the end of their names?!! Some ask questions about why we are taking certain meds and it's none of their business. You are damn doctors!!! You should of went to med school if you wanted to be a Dr!! Either fill the damn script or don't!! At least have the balls to say why you won't fill it if you choose not to! Some of you I would like to jump behind the counter and knock out! You all tend to judge people based on their meds! God forbid you walk in there with a script of ** for legit reasons.... they look at you like a doper!! I'm so sick of that crap!!

I was at Walmart pharmacy this a.m. for 30 minutes waiting for my son prescription for pink eye. As anyone knows, this is a very contagious disease. Although the good-looking blond that was just in front of me got her meds in 15 minutes, I was told that we had another at least 15 minutes to wait for my son's bottle of eye drops. The pharmacist then helped another cute blond by leaving the pharmacy area to discuss the possible treatments for HER son's eye infection, which looked serious. With two pharmacist and other helpers, they take 45 minutes for a bottle of eye drops? Really? Don't use Walmart Pharmacy. Rude and LONG WAIT!

I have been dropping wife's prescription off at Wal-mart for yrs. I was told by the pharmacist that I need an ID to drop off a prescription. WTF. I need an ID now to drop off a prescription? Why? Can someone tell me? I totally understand picking one up but not to drop them off... I beg my wife to stay clear of Wal-mart. If it's not one thing, it's another. This place is getting {or} already too big for their own good...

I went to Wal-Mart to have my prescriptions filled. I didn't realize until I got home it was quite a bit missing. I am in my 50's, it was for pain my doctor was really upset. I called she was rude and said they do not make no mistakes. I asked her to check, she said there is no need. She called other stores and even told them not to have fill my new scripts. I was so embarrassed, I called the manager. They said they looked and there was no mistakes made. I just went to the store and home so where could they go? If I only would have checked but I will never return to Wal-Mart.

Called in refill on Friday, was told it would be ready after 12 noon on Saturday. Went to Ephrata Pa Walmart, waited in line and then was told med wasn't in stock. I work for a home care agency and need to pick up meds for clients on a regular basis and this Walmart in the past 2 to 3 months has run out of insulin and test strips. I am beginning to think this Walmart needs someone to take inventory on a regular basis.They dont seem to know enough to reorder their stock.

Our Part D WellCare has reduced our choices to Walmart, Kmart and a mail order place. Since the first of the year, we have had 4 medications that we have indicated by their phone system that needed refills with the expectation they would call it in as promised. It hasn't happened. I thought the one for thyroid was something the doctor didn't want me to take, so that it had been cancelled. Nurse very upset that I did not continue taking it!! Husband's heart medicine has not been the full count. Two short every time. Also, I had bronchitis and was prescribed a cough medicine. I picked up one of the other prescription, but never got the cough medicine. I was so sick that I couldn't remember what was missing when I got there. We are 77 and 75 and this is no small thing.

Recently, I was stunned by the smug incompetence of a store manager, after pharmacy employees lost my prescription and cancelled it without my permission (without even having filled the prescription). The store manager was so set in his assumption that looking at the camera footage would be "due diligence," that he refused to have an employee look for the lost prescription the old-fashioned way. "It's not where it's supposed to be" was all he could muster, and no employees in the store's pharmacy took the initiative to conduct a search. Concerning the manager's self-described "excellent due diligence," he told me that the camera angle did not permit him to say definitively what had happened... And yet he referred to his camera system as "excellent." Making matters worse, rather than admitting even to the possibility that an employee lost or even misplaced my prescription, an employee inputted in "the system" that I had cancelled the order and the paper prescription was then returned to me.

I called in a refill for my pain med. Have been on them for years, my Dr said he had called it in so no big thing. After about an hour I call the store and was told it was done. I go in and the cashier who is very sweet says that she can't see it on her computer but will go look. About 5 minutes pass and out of the blue, the pharmacist comes out and says that there is a problem, that SHE thinks the Dr didn't call it in, that she thinks that I did. I have a great relationship with my Dr and so I call him at home. He tells me that he had called it and didn't understand what the issue was. He then stated that he would like to talk to the pharmacist but she refused. I finally after an hour of this got my meds. But I am now changing to a different place that I know the people and they don't treat you like dirt.

I have lived in Conway s.c. my whole life (47) yrs. I have shopped with Walmart most of those years. But just recently I stepped away from my pharmacy that happens to be private owned. Because I don't have insurance I found Walmart to be a lot cheaper. This was approximately 3 years ago. I take a controlled med for pain, a med for anxiety, and a low dose med for sleep. I have 3 bulging disc, sciatica, carpal tunnel (both hands), tarsal tunnel left foot, tennis elbow and my latest diagnoses and most pain thing I've ever endured is a torn rotator cuff in my right shoulder. It was found in 2007. I was told to go thru p/t 3 week for 3 months. I did and was surprised at the results. All was well until 6 months ago when it came back with vengeance!! My Dr had to put me on a much stronger pain meds. And says I'll have to have surgery, which I can't because of no insurance. Needless to say, my husband and I are trying to get as we speak.

I have been shorted 3 different occasions and didn't notice two of those times till the end of the month. Those times I just chalked it up to maybe me taking a couple extra here and there when having a higher than normal pain day. Well since the 2nd time when felt shorted, I purchased a weekly dispenser and a combination lock box. This time got home I noticed that in my container was much less than usual. I am not a drug seeker. I understand that this may be common with narcotic prescriptions. I WAS 53 PILLS SHORT. OVER 1 WEEKS WORTH.

I will start off by saying never again will I go to a Walmart for prescriptions. I may take it further and not go to Walmart period. I spend over $1000.00 a month at Walmart. I dropped off my prescription at 7pm and the assistant asked if I want to wait for it to be filled. I stated, no I would pick it up in the morning. He stated ok, it will be ready for you. You will get a text. The next morning, I still had not received a text and I had to go pick up the prescription and start taking it prior to surgery.

Waynesboro Va. 22939 Wal-Mart Pharmacy - Had 3 strokes. On 04/11/14 Dr. give me prescription for ** for real bad headaches. Dr. told me to take 1 to 2 every 4 hours. My headaches keep getting worst so I had a Dr. Appointment with my Dr. and told him I was having trouble with my head and I was out of my pills. So he wrote me a new prescription even though my other one shouldn't have been done with. He knew I was using more than what he wrote out for me the first time. But also said my headaches were worst than better. I couldn't help it. I had a Ischemic stroke (brain stem infarction). So we left there to go to Walmart to have refill on a Friday.

Background: I work in the healthcare industry and somewhat understand Rx formulary. This means some insurance plans cover some drugs and not others. They often pay in tiers. When a generic is available they may not pay for Brand name drug, or they may require a higher copay. I was filling a prescription for my husband which I filled at Walmart four weeks earlier for myself. Same doctor, same script. The last time I got this filled, it was either an hour or two wait, or the RX would be filled from central location in a day or two. The Script ok'ed generic substitutions.

I have been going to Walmart Pharmacy & CVS for over 7 years. I give them the same address each time. Some blonde female rolls her eyes at me and tells me they won't fill it, they don't have to fill it. I have been battling for over six months regarding my schedule 2 prescriptions. I went there April 2nd and Pharmacist Hoang screamed, “Oh my God, that is a lot of drugs.” I said, “I get this every month for the past 14 years. Nothing has changed. Check your records.” He refused to fill it and CVS had refused to fill it. They told me they were robbed and refused. Hoang said he isn't going to fill this.

Went to Niles MI Rx to get my scripts...wanted to pay at registers up front..was told I couldn't...cashier says that's what's in computer.. As I tried to look at my receipts she sarcastically said "that won't tell you anything".. I asked again why I had to pay there, she went to RPh Jackie and Jackie told her to tell me I would have to talk to RPh manager who wasn't working.. Also on my script bottle the name area on all my scripts says Joan **... I know darned good and well Jackie knew what was going on.. She has been there a long time... Sorry this is not in the correct format.. But I have had a stroke and it is very hard to type.. I would like someone, other than the Rx manager to contact.. I have had many issues with this Rx.

I received my regular prescription for Hypothyroid condition, and it smelled weird like chemicals gone bad. Anyway I thought must be my imagination so I took it and that was on February 18th, 2014. Ever since then I have had symptoms of a under active thyroid which is why I was taking the medicine in the first place and the smell began to get stronger more pronounced. I called my doctor and he advised me to take the medicine back to the pharmacy.

I switched my pharmacy from the Walmart Pharmacy on 15th Avenue and Bethany Home Road to the Walmart pharmacy on 19th Avenue and Bell Road. Since the change on the numerous occasions that I have gone to this pharmacy, not one of my prescriptions have been have been filled seamlessly. There is always a problem. Coming down today, either don't have the medication that I need, they claim to have never received the request from the doctor's office or never to ever received what they need to fill the prescription as far as the insurance. I have been told to come back on numerous occasions.

I recently moved from NC to VA. I transferred my prescriptions from the old Walmart to the Walmart in Stuart, VA. I always get my prescriptions filled on the three months for $10 plan, and was especially glad to use the plan when I moved as Stuart is 30 miles from my home. I have used the plan several times and planned to use it again when I called in my Rx for **. I was quite surprised when the pharmacy tech told me they can't fill it for 3 months "It wasn't written for 90 days." I explained to her multiple times that I have a 60-day script with 3 refills, which to a person with a brain equals 3 months of meds. I finally gave up and asked to talk to someone else.

I had to pick up a medication for my mother in law. It was not a pain medication - it was for a sleeping aid and she was instructed to take at half dosage. The poor woman hasn't slept since she lost her husband of 52 years two weeks ago. She is in excellent health, just hasn't slept and it is taking its toll. Her family physician prescribed 5 pills. The pharmacists made her feel like "an opium addict" (her words) and refused to fill the script until they conferred, not with her doctor, but with each other!?! Clay Walmart has lost the entire family's business. And I have told everyone I work with, socialize with, etc. When it hits their revenue, maybe the pharmacists will get a crash course in customer service!

My father has received his medication there for at least 1 year. My mom gets her meds there and we have went to getting ours there. I went to Walmart Pharmacy to talk to them about my father's medication about when I can pick them up because one of them is controlled. That was on March 3, 2014. I told her do not fill them, I will call back when closer to the day she told me I could get them. On March 10th, I received a call that they filled both of his meds and if I didn't pick them up, they will put them back on the shelf. I asked if they could hold them until Friday Night, March 14th, I would be up to get them this week and she stated yes they would and she would put a note for them to hold until Friday Night.

Tropicana Boulder Highway Wal Mart, Las Vegas, NV - Dropped my prescriptions for insulin pens and Walmart prescription intake lady said they would call when ready within 24 hours. Two days later no call from the Walmart pharmacy, and when I called the pharmacy a man who could not speak English well enough to understand kept telling me that the insurance did not cover the insulin so it would cost me $1,000.00.

I want to give some POSITIVE feedback and overall satisfaction about my trip yesterday to the Murphy, NC Pharmacy dept. The people there really offered tremendous help and assistance to reach out and meet my customer needs. They "DO CARE" about the customer!!! I had a new Rx filled at a local pharmacy in town but the generic drug price was higher than I thought it would be. My Rx plan from Humana gives best prices thru Walmart pharmacies. So I contacted Walmart and told them my circumstances... They quickly registered me into their system, expeditiously contacted to transfer the script and even told me it should be ready for pick-up later that day!!!

I am unfortunately on Workmans comp. I understand how a prior authorization is required and can be aggravating at times for all. However I have notified my pharmacy ahead of time every time so it can be processed so a prior authorization can be requested. I am told each time after the PA is approved that my medication will be ready on a certain day for pick-up. Somehow the refill order never gets done and I drive to WalMart Pharmacy to find out that the rx has not been completed and I will have to wait, this is after calling and even visiting the Pharmacy days before. It has happened every time!! Today (03/13/2014) is another day that this has occurred. I called my rx in on Monday and was told it would be ready today so instead of driving there to be told it is not been filled yet I called prior to leaving. And again I was told it wasn't filled and would not be ready for a couple hours.

My doctor ordered a new prescription for me at the Gail Gardner Walmart in Prescott. He wanted me to have 1.5 pills, and this caused confusion. Then they told me that the way it was, they'd have to charge for 2 prescriptions. I had my doctor send a new prescription to another pharmacy, and they got it right. My dad was charged more than he expected, and they claimed that the insurance raised not rate (not $65) in 1 month, and we discovered that the pharmacy sets the price, not the insurance company. They lied to us and blamed the other organization. Walmart is dishonest, and I won't go back to their pharmacy. Costco's prices were actually lower than Walmart by 80%.

I am a very understanding person but the local Walmart Pharmacy has crossed me too many times and the public needs to be forewarned, (3) times given wrong medicine, once given another individuals whole bagged prescription with their name and address, should have said something but didn't. Today (Female Asian Indian Pharmacist) refused to fill my valid script after keeping me waiting 1.5 hrs., said she had to call him first. This was a printed "Official" script, signed, same as before but I was refused.

During the past 12 yrs I have continually had problems with both my own Rx and my last dog, as well as my current one. I no longer fill my own Rx at ANY Walmart Pharmacy as they were never ready, hadn't come in the shipment or "claimed" they didn't carry a particular item. Just too many hassles. My last dog was on meds for collapsing trachea, thyroid, and different antibiotics as he got older. My Vet would call all Rx in herself and always did so the same day, but about every other time when I went to pick them up, they would say they had not received a call from her... She finally started faxing them in, yet seldom were they ready and I'd have to wait or come back.

I went to Walmart pharmacy today to drop off two rx, one for my 5 year old and one for my 2 year old. These were identical meds with the exception of the dosage being different. When I went to pick them up I was given my daughter's with no problem and was told that my son's insurance was not valid. Now mind you I just took both of them to a walk in doctor today for illness and they had no issues with his insurance. So after I paid $35 for a rx that should not have cost me a thing I come home to give my sick children their med. I give my son's his with no issues and then go to give my daughter's to her and it is in a powder form. It was never mixed to begin with!

I work at Walmart Pharmacy. Most of you have legitimate complaints. I won't even fill my own prescription's there because it's such a hassle. The higher ups make their own laws and ridiculous rules that we are forced to abide by or be fired. We are understaffed and unappreciated by corporate.

Had to transfer from Walgreens to Walmart in the beginning of the year due to insurance. When I went to fill my ** they filled it with Dr. Reddy's manufacturer's brand. I have been on Teva's meds with no problems for years. I went home and tried it for 2 days. It felt like I didn't even take the med. I had a horrible headache and couldn't function. This happens when I forget to take the meds on time, but this was happening while I was taking Walmart's meds. I went in and asked the pharmacist if they had any of the Teva meds or if they could order them for me and they said they couldn't order them because of a manufacturing problem.

A year ago last January 2013 I started getting 3 prescriptions for my dog. They kept changing the price all the time (up) and I found these RX cards/coupons to use. It took me almost all year to get Walmart to accept them for anywhere close to the numbers on Goodrx.com. The misfilled one bottle with what they tell me is ** and a stay awake drug from Walgreens. They said they used their surveillance tape to say they filled it with orange pills but didn't show me the tape. There is no Walgreens in Piqua. I don't go there and we use try to sleep meds not stay awake meds. In addition the pills should have been used at the same rate as the others. Where are the pills he's supposed to have? Walmart says there are trust issues and to go elsewhere.

(Tulalip Walmart, WA) I know that pharmacies require 2-3 days for a script refill, but when I called for a refill they said I had none left and that they would need to contact our doctor's office for refills. I called the next day and they said they were still waiting for the doctor's office to call them back. Had I known that we were all out of refills, I would have called 3 days in advance but this was for an inhaler needed badly.

We've been using Wal-Mart Pharmacy for over a year now. My husband has about 8 prescriptions per month. They have messed up his prescriptions so bad that I have to visit them 3 times per month. They have been so late on getting his medications, that it's terrible, they have overcharged me too.. Please do not use them... Go to CVS or Walgreens.. I'm transferring all of his medications today to CVS.

In October 2013, I had my prescription filled at Altus, OK Walmart Pharmacy. I had a 6-month prescription. I went to get my refill in November and was told they no longer give out more than 1 month's supply of this medicine because of a new law in Oklahoma. They did NOT tell me this when I went to get my prescription originally filled in October; if they would have told me that then, I would have sent off for my prescription using my mail order pharmacy service to get my entire prescription filled. But instead, I used a local business thinking it would give them money. BIG mistake on my part. From now on I will ONLY use my mail order pharmacy, instead of giving Walmart pharmacies my business.

Three days ago, I called Wal-Mart in Asheboro to refill a script; one that I had gotten there twice before. I was told they would have to fax the Dr. for approval (which I didn't understand because the bottle clearly stated there were refills remaining), but I said okay. I called the next day, was told they had not heard from Dr. I called the next day at 10 AM. This time, I was told it would be ready for pick-up in 30 minutes. I live approx. 30 miles from the store so I waited until 2 PM to go to Wal-Mart, only to be told that they had not yet heard from the Dr.! I'm like, "I was told 4 hours ago I could pick it up in half an hour, so please recheck your info." She goes to a lady I assume was a pharmacist.

We go to our pharmacy to get my husband's **. Every time we do, the lady at the pharmacy tells us they are out! So I call corporate and am told they are not out! So I go the next day and the man there says I don't know why she says that we have some! That woman LIES every time we go and she is working!! How many times must I call and complain about the same thing??? I have removed all my scripts from your store, stopped shopping your store and just walked out of there for the last time! She is a wicked person to keep a med from someone who needs it!

If you have a prescription for any schedule narcotics with **, please ask the pharmacist to do a count. I have had prescriptions for 60 ** 7.5 and was given 54. Again I had a prescription for 20 ** and was given 19. Every time the pharmacist makes a check, they say all is accounted for, translating into no accountability. If this is happening to me, it must be happening to others. Please help stop the abuse and report it. The funny part is they are real quick to offer money back on the missing pills. Too bad it won't help with the pain in my broken arm.

Got my prescription refilled at our local Walmart. Just plain old blood pressure meds. There was a change this time. Instead of a bottle of pills, it came in a sheet of individually sealed pills. How the heck am I supposed to get them out? The arthritis in my hands makes this impossible. Store says, "That's how we get 'em. Don't you have any friends to help?" Unfortunately, I don't have any friends to help. What incredible jerks. I will not buy ANYTHING from Walmart again.

I ask my Dr. for a ** medication for next month and they told her a remark on my last refill emergency treatment for September. It's end October and always have this medication refill every 2 months in my past with another Dr. I told this to Dr. ** and she did not believe me, and ask one of your employment information on my medical script. I feel this is going over my privacy, when I submitted a registry record to Dr. ** for my treatment. Because of this, she refused to give me my meds yesterday. She made me go back today for my 20 pills refill of ** for November month.

They now wanted 26.00 for the same prescription. When I asked, they got mad, said they got the wrong bottle. They changed it in the computer and then gave me the same bottle back. Then the ** insulin I been paying 11.80 now went to 24.88. They said it was a price increase but the manufacturer said there was not an increase. Tried to get Wal-Mart customer service but good luck on that.

My doctor phoned my prescription in to Walmart Pharmacy after my local pharmacist did not have the product available. Several hours later, I drove 18 miles to pick it up, but it wasn't ready. The technician claimed they needed more information from the doctor. I called, they called, and the doctor's office assured us that the information had been sent. There was a digital receipt to confirm this. Next, Walmart claimed that Medicare would not pay because of some technicality (I forget now what they called it). Back to the doctor's office. The problem, I was assured, lay with Walmart, not with the doctor or her office and requested another follow-up call/fax.

I loved working for Walmart Pharmacy when Sam Walton was alive. Things changed. Everyone running the company got a little too greedy and their associates don't mean as much as the consumers who get lowest prices and best services. The company used to stand by their employees but the customer is always right seems to fit even if in the wrong now. I would like to know the longest time a pharmacist has worked for Walmart Pharmacy since Sam Walton passed on. They would rather hire new pharmacists than pay for life insurance, stocks, 401k and any retirement benefits to save money. I saw myself and right after me another pharmacist who worked over 20 years with the company get fired. Florida is a "Right To Work" state where big companies like Walmart have so much control. Lawyers are afraid to take on Walmart because they will lose.

I am a post-op patient and I need a certain prescription filled so I called Wal-Mart in Inverness, FL to ask if they had the drug in stock and I was told they couldn't tell me over the phone. Know that is ridiculous. It is not the only pharmacy in my area that has told me that but this is not the only time I have had problems with them. They have been rude to me, very slow about their work and not very knowledgeable. So overall the highest score I can give is the lowest score available to me. It seems to me an even decently educated staff is beyond Wal-Mart.

I had dropped off a prescription before the day it needed to be filled to ensure they would have it ready when it needed to be picked up. I got a call telling me my prescription was ready, and so when I went to pick it up the next day, I was told that they had pulled my prescription to fill another order. I was not called or contacted when they did that. And so the pharmacist who was there on duty when I went to pick it up said they shouldn't have done that and he could call other pharmacies to get it filled.

I went to Walmart to pick up a box of **. I waited in line for 30 minutes. When I finally got to the front of the line, the lady said they were out. That is way messed up. Could they put up a sign saying they were out of **. In Statesboro Georgia, besides their attitude of treating you like you are a criminal when purchasing sinus medicine, they ask you questions that I feel is harassment. I hate the pharmacy and the snooty people working there..

This comment is about the Pharmacy at the location in Carlsbad, NM. I am extremely disappointed in the ability of the associates. They were unable to transfer my prescription, despite me giving them the bottle with the store's number on it, within 48 hours. The associate told me it was an incorrect number, but I called it and got through. The pharmacy that I was transferring from was located in a different time zone, but having the contact information for more than one day should have made the transfer possible. Furthermore, there was one cashier and one pharmacist for a community of over 26,138. It is impossible for two people to keep up with the needs of the community. I now have been 3 days without my prescription. It is for a type of medicine that has negative effects if it is NOT in your system. This is unacceptable. I will never bring a prescription to Walmart again!

I had a root canal today. The Endodontist who performed the root canal gave me a prescription for 12 **. Your pharmacy would not honor that prescription because it wasn't printed on security paper. I asked if it would make a difference if they communicated directly with him & they said it would not, that unless I have a prescription written out on security paper, they could not fill it for me because it is a narcotic. As much as I understand this policy as it was explained to me not once but several times by not one person but two, it is my opinion that your employees took extreme measures to prevent me from receiving medication that would alleviate my pain from the root canal. The Endodontics office I received the root canal in was an hour away, and was already closed for the evening, so driving back there for a rewritten prescription on different paper was not an option.

My 10-year-old dog has UTI. I went to a vet in another town while I was on vacation and had to see a vet there. She received treatment and a week's worth of antibiotics. She seemed better for the first week, but then started showing signs of the UTI again. The vet was called, and they decided she needed to be put on antibiotics for a longer period of time. She was in pain and the UTI was causing blood in her urine. They called the prescription into Walmart Pharmacy at the neighborhood store in Bedford, TX. My grown daughter followed up for me, and they told her they had to order it and it would be ready the next day. This concerned me, but I understood.

I was at the Walmart on Annapolis Rd, Landover MD. On July 3rd, I was picking up my medicine and the pharmacist was not only rude to me, but also to the cashier. Also, she gave me the medicine of someone else, Ms. ** (and my name is Wanda **), whom I had the pleasure of calling to let her know that I picked up and paid for her medicine. I then called Walmart and spoke to the pharmacist and she was not concerned at all, nor did tell me to bring back the medicine; and lucky for me, I always read my bottle before taking it.

Since when has it been mandatory that you need a prescription for an over the counter medication? I am trying to purchase 1 box of ** 12 and they won't sell it to me without a prescription. I think this is ** and when it is not the law, why do we have to do it? It's over the counter medication!!!!

I had my RX filled at Walmart in Nacogdoches, TX as usual. I was at work so my wife picked it up for me and brought me a pill. A little back ground: these pills come from the manufacturer in a sealed pre-counted bottle of 30. She noticed the seal was unusually easy to remove. A few days later, I noticed a pill was broken in half, in fact, several pills were broken. I was puzzled; how could this have happened? I didn't do this. My wife told me the seal was there but it was just laying there, not glued.

I bought a year's supply of ** Mist inhalers before they went off the shelves. After I ran out, I started using my nebulizer with **. I went to Wal-Mart Pharmacy today in Irving, TX. I waited in line to ask if I would need a prescription for **. After 10 minutes of waiting, the pharmacist told me I was standing in the wrong place to ask a question and to move over 10 feet to another line, after 2 customers that were not in front of me were helped first.

It is May 4, 2013 and allergy season has been bad in Western Pennsylvania with pollen counts 10 to 12 this week. ** 180 mg OTC does not work for her so the doctor called in a prescription of ** 12 hours. ** is the only one that is non-drowsy for both of us. My daughter and I both get weekly allergy injections but she is suffering more severely than I am.

I went to Wal-Mart in Garner, NC to get a prescription of ** that my doctor told me I had to take every day, indefinitely. The doctor said if I missed one dose, I could have a heart attack. I got to the pharmacy two hours before they closed. I asked for my prescription and they said 25 minutes to pick them up. I shopped around for a while and went back to get my prescriptions. They had three of them filled, but not the ** that I had to have. They said it had already been filled. They looked again and said they would fill it. I waited another 30 minutes and they still didn't have it filled. I was late picking my son up, so I had to leave to go pick him up. After dropping him off, I headed back for Wal-Mart.

I refilled a prescription for **, 90 tablets. The bottle is prepackaged and sealed by the manufacturer with 90 pills. When I got it home, the seal was broken and off the bottle and a red line was placed through the "quantity 90" on the prescription label. I decided to count the pills and came up with only 67; it was short 23 pills. I immediately called the pharmacist and was told that the red line indicates that the filling pharmacist has to count and double count the quantity as it is a controlled substance. Why would they need to open a sealed bottle to count when they are prepacked for the quantity being filled? The second pharmacist I spoke with claims they have the prescription being filled on video showing a sealed bottle going into the bag. But then, they couldn't count the pills! A complaint has been filed with the PA Board of Pharmacies for sanctions. At this point, I don't even want the 23 pills. I just want my prescriptions out of there!

I picked up my prescription and when I returned home, the bottle did not look like it normally looks. When I counted, there were 30 missing. I called the store and they informed me that their count was accurate. They told me I should call back and talk to the manager. Well, I talked to the manager and she too informed me that they were right and I was wrong. I was the only one to handle this medicine from the time I left the store. I have called my family doctor and told that office. I will be going to Wal-Mart today where I will meet with a county officer to fill out a report. I have also called and left a message with drug control but I am still waiting for them to return my call. I will go on every site I can find to make other people aware.

I ordered a prescription refill that was due to expire in a few days. I forgot to pick it up and when I was able to get back to the store, the computer had pulled it and they wouldn't give it to me because now it was past the expiration date. I explained that it was ordered before the day, but they did not care about my needs. I will now have to make a doctor appointment and pay for that to get more refills! I will be taking my business elsewhere. They can't build the new CVS pharmacy fast enough to suit me. I hate Walmart in general for numerous reasons.

I picked up 2 prescriptions for my 12-year-old daughter. I got home and realized they gave me someone else's medication. Thank God I looked at it before I gave it to her. This worries me that something like this could happen. I understand human error, but maybe they need to double check what is in the bag before customers leave. I would have hated to see what would have happened had my daughter taken this other person's meds. The cashier was very nice and helped me. Also prior to this, the other ladies couldn't find my insurance info. I was a bit disappointed that I got no apology. It was just like, "Oops. Okay, here you go."

I dropped a prescription for my 92-year-old father on Monday, March 18. I was told it will be ready by Tuesday, 19. I went to pick up on Thursday, 21, and it was not ready! I asked then why they promised it the next day. The girls answered, "We have to tell the customers the next day." It sure won't be that way! Okay, Monday, 25, same girl said, "Oh, they sent us only the 5mg because they don't have the 10mg! Do you want it?" I said no and I won't be coming back until you call me that it's ready, and you do whatever you want.

They gave me a medicine that I have told them three times previously that I could not take. Then, they would not give me a refund with return of medicine.

Every time I go to fill a prescription at the Port Orange location, it is never ready, whether it is for me or my husband. They never have it ready, and I again have to wait in line sometimes 3 times. This is unacceptable.

I have been utilizing my local Wal-Mart (Shelton, CT) pharmacy for the past few months, to obtain my monthly prescription. Every time I went in, I would be forced to wait an excess of time, as they did not complete my script. I spoke with the pharmacist who explained their text message alerts that would alert me when the script is ready for pick up, which I found useful. Other minor issues with the staff being snotty, careless, and even a female pharmacist with eye-rolls to make any pre-teen look angelic. However, today I had the absolute worst experience I have ever had at a pharmacy, let alone a public store.

Pharmacy Protocol & Miscounts by pharmacist on C-2 prescriptions: On Feb. 8, 2013, I entered Walmart at 9:15 a.m. and, as with previous times, I have my C-2 meds. filled at your Mexico ME store Zip code 04257. I have always left my hard copies of my C-2 pain meds several days before they are due to ensure that the pharmacist has ample time to order or ensure that on my pick up date, they have enough of each med I need because of policies that most pharmacies carry, and especially myself for I am contracted with my doctor to use this pharmacy.

I was prescribed a generic medication - 3 pills a day for a total of 90 pills, a one-month’s supply by my calculation. Walmart advertises generic meds $4 for a one-month supply. When I went to pay, I was told it would be $10 for a 3-month supply. I had the pharmacist read the original prescription and he concurred it was a one-month supply and charged me $4. I asked if I would have to go through this next month and he assured me he changed it in the computer. This month, it happened again and when I complained, they told me this was what I paid last month. I told them I paid $4 and I was called a liar and to show them the receipt. This was at store number 1736 in Dover, DE. If they advertise it, then that's what they should be required to do, not treat a customer like a piece of crap. I am a retired, educated, 69-year-old man and never have been treated like that in a retail store!

I know this is trivial but every time I have a prescription filled at the Walmart in Huntington Beach, they try to charge me as if I have no medical insurance. I have provided them with our insurance information on at least 5 separate occasions. Several times, I paid as if we had no insurance; otherwise, I would have had no BP medication to take! How hard does it have to be? If they cannot verify and store information about medical insurance, I should trust them to dispense drugs! Anyone know a good pharmacy in Orange County?

I have recently posted about a Walmart pharmacy and it reminded me of a time I used the pharmacy at a different store with consequences that made me very sick. I had major surgery wherein I had a bone missing from my femur. Long story short, I had cartilage grown in a lab and bone grafted from my shin to fix my femur. I was in horrible pain and had an absolutely horrible time in the hospital - so much so I had to file a complaint because the nurses were terrible one night and I cried all through the night; I was in so much pain (the nurse didn't show me how to properly work the Morphine machine). The pain was so bad my blood pressure skyrocketed and I had to stay longer in the hospital. When I was discharged, I was given prescriptions for pain medication, **.

I switched to Wal-Mart because their prices on medication are pretty unbeatable at any other pharmacy. I liked being able to fill medication and shop at the same time. However, three times they have filled my prescription wrong. I was taking a fast acting medication and my doctor switched it to a higher dosage extended release pill. I went online to fill my medication and saw there were no refills left, so I put in the request for Wal-Mart to fax my doctor the refill request. Two days later, I went in to pick up my medications and I am told Wal-Mart faxed my doctor but never heard back. So I called my doctor and they said they never received anything from Wal-Mart. My doctor sends refills to the pharmacy.

"I look like a man from Georgia ..." or if MLK went into Walmart. That's what **, Pharmacy Manager at Walmart store #1927 in Macedonia, Ohio, told me when I tried to fill my prescription. I'm from Virginia; I'm not from Ohio. I work and live here and travel home alternating weekends, which means to sync getting my prescriptions (they can't be faxed in), it has to happen while I am in VA so I have them in advance at refill time. When I arrived, I asked if they had my meds in stock. After 5 CVS and even more phone searches, I was surprised that they indeed had it. Strangely, the pharmacy's clerk gave me the full price for the prescription as if to say they are expensive. I said, "I have insurance. Normally, folks ask that question first. I also have a prescription and you didn't ask that either."

I just moved to the area and am very disappointed in the Kennewick, Washington Walmart pharmacy. Firstly, all of the techs were chatting to each other and ignored me for quite a while when I brought my prescription to them. They said it would be 30 minutes. I shopped around and came back about 40 minutes later. They said it would be a few more minutes. 20 minutes later, I put myself back in line since they were more concerned helping other people. I asked where my prescription was and I had waited for over an hour! He said it would be a few minutes and I said I had already been told that 20 minutes ago. He then proceeded to go back with the pharmacists and chat again. He finally came back with my prescription. Need I remind you that the prescription just needed a label stuck to the package? No pills needed to be counted or anything. Totally lame. I will be transferring my prescriptions elsewhere.

I have chronic worsening pain from psoriatic arthritis and bouts of pancreatitis. I'm on a monthly pain prescription and laws are strict with those. You get 30 days of med and can only get more every 30 days. So when I go to the pharmacy, I am out of medicine. It is a pain medicine I can't skip or stop taking suddenly without severe consequences, so I take my prescription to the Walmart pharmacy. I have no insurance so I go to Walmart. They do have the best price, but not exaggerating. 3 out of 5 times they do not have it. I have to go without that night and go through withdrawal several times. It was so bad I almost had to go to the emergency room (it was too late to go elsewhere and I can't afford). The staff at the Walmart pharmacy could care less. No help, no sympathy, nothing. The response is always "Sorry, it won't be in until..."

I do not like these patches that my Wal-Mart Pharmacy in Bowling Green, Kentucky has changed over to. I was expecting them to change again, but not so. I have been on the patch for several years, and the ones I am getting now are messy. The medicine on the patch oozes out from around the patch and has messed up all of my underwear. I do not feel that I am getting the benefits of the medicine because it oozes from around the patch, so I would like to request that they get them from a different company. I tried to get a hold of the company on the box, but I could not pull it up. Thank you for your time.

They made me wait in line for an hour! The pharmacy associate was all over, entertaining other costumers when I'm the one in line. He canceled my prescription orders right away when I said I'm going to check Target (which is way much better in customer service) for availability of my meds because Walmart didn't do their job in time. Plus, they're 20 minutes past their break time, making everyone in line wait!

I moved my drugs from CVS Pharmacy to Wal-Mart Pharmacy and that was a huge mistake. I have bad migraines and take **. That is the only pill that works well. For 5 weeks now, they keep claiming that they are out of the ingredients. Well, if you cannot keep getting these ingredients, then why not switch places where you can get them for crying out loud. I have complained to any and everybody that will listen to me if they do not straighten this out, and then I will get the word out about the crappy service that I was handed. Thank you for anybody that will listen.

On December 5th, 2012, I left my doctor's office to go to the Wal-Mart Pharmacy in Fort Worth (#2978) to pick up my prescriptions that she just called in. When I got there, they told me that they prescriptions were not ready to be filled yet due to being recently filled. I contacted my insurance company, and they said what probably happened was that WM Pharmacy already filled them and was trying to charge my insurance a second time. My insurance company said that they had not been recently filled, just by that WM Pharmacy. Finally, after 2 hours of talking on the phone with my insurance company, Wal-Mart finally filled my prescriptions and I thought this was a one-time occurrence. Then it happened again today (01/10/2012) for another prescription. I have been contacting them to work out this problem since 9am this morning. It is now 1:43 in the afternoon. I just got off the phone with my insurance and they are supposed to be contacting Wal-Mart Pharmacy. These prescriptions are time-sensitive, and in both cases, I need my medicine and Wal-Mart continues to foul things up!

I waited 1 1/2 hour and finally asked why my prescription was not ready and was told "Oh, they didn't tell you? We are talking with your insurance company." I was then told my son is not covered on the policy. I pointed out his name and account number on my insurance card and that he has been going to the doctor for 1 year for check-ups and the insurance is valid. I was told I could pay for my prescription and to bring the receipt back within two weeks for a refund and call my HR people. I called my employer, and they verified with the insurance company that my son was on the policy and valid.

I was called and told my prescription was ready and waiting. I got to Walmart, and it was not there. They argued with me for 10 minutes saying that they had no record of my doctor calling it in. To make sure, prior to getting their call saying it was ready, I called my doc's office yesterday and she said it had been faxed to them. Finally the pharmacist called the doctor's office. They verified what I said and offered to re-fax it to Walmart.

Worst service and rude staff - This is the Walmart at 1635 Market Place Boulevard, Irving, TX. They asked me to come after 30 minutes for the medicine and when I went back after 1 hour they said they didn't have the medicine. The pharmacy lady said she had nothing to talk with me and was so very rude - totally unprofessional and rude. These guys should not be in business.

I am not sure if this comment box has enough text to fit my complaint. Just overall, very, very unhappy with the whole entire management team at this store. Starting with the Pharmacy Dept., I have brought my complaints to the Pharmacist and to the Technicians only to get an “I’m sorry” with a look on their faces like they don't give 2 cents! As far as this pharmacy being consistent, they have managed to master it with my son. It's been clear over 5 times that they have managed to disappoint me with my son's prescriptions, who just turned 2 years old by the way.

I went to the Walmart in Centerville, Utah to get some bubble gum flavor in my son's pain reliever; i.e., infant fever and pain reducer. I have never had a problem with a pharmacist adding some flavor to this god awful-tasting medicine. Well, it just so happened I went in there on Sunday (11-25-12). The Pharmacist (Beverly) that was working refused to add flavor to the medicine. I explained that I come in here regularly to get this done. She informed me that she doesn't have to do anything that she doesn't want to do. I said to her, "The gentleman Kevin behind you has helped me in the past." He was so disrespectful. I cannot believe the way that Walmart treats not only their employees but their customers. I think that if more people speak up about the treatment they have received at Walmart, "maybe" things will change. I will never go back to a store, any store, and be disrespected and humiliated by rude, arrogant, disrespectful people. BTW, my son was in the cart in his car seat crying.

Okay, this is absolutely ridiculous. Last month, I made a complaint about the negligence of the pharmacy in Owasso, OK. This month was just another prime example of how far the customer service has fallen. My husband went to the pharmacy to fill our son's ** prescription as we do every month. Yet again, the pharmacy personnel at the drop off window was rude and negligent about verifying the correct patient information. My son is six, therefore, an adult must drop off the prescription with a valid ID. My husband presented his license and the associate began logging my husband’s information as though he is the patient.

My husband was recently discharged from the hospital on multiple medications. Due to the number of scripts, the doctor said he would try to utilize as many of the $4 monthly or $10 for 3 months to lower the cost. That meant that the meds would be a 90-day supply. When I went to pick up the scripts, the pharmacy had not filled the meds according to the $10/3months, but instead had sent them through my insurance, making some of them $15 or more per month, when I was to actually get three months for $10. I asked that they take them off my insurance and fill them like they should have. I went back to get them and some of them have been filled correctly, but many have not. In fact, ** for nebulizer treatments were to be one ampule 4 times a day. I took home the meds they gave me (2 entire sackfuls.)

I used to pick up five different seizure medicines every month for my son but coming back and forth, I enrolled in auto-refill policy and scheduled all of his medicines on same day each month. Before my scheduled day and date, I call and ask about when his medicines will be ready for that day. My concern is to get all medicines in time as seizure medicines can't be stopped suddenly; otherwise, my son will end up in the hospital. Every time I go to pick up the medicine, two or three medicines are ready; two are either not ready or they are unable to find the prescription. I called their complaint department twice before. Every time, they apologized and resolved the issue. Yesterday, same story. One medicine was ready, three were not and for one medicine, they don't know where the prescription was. I spent almost three hours in Wal-Mart pharmacy to get all medicines for my son.

The pharmacist at the Holland, Ohio Walmart was rude and unprofessional. The patient notification system for medication refills is not working properly. I tried to explain what was happening, but the pharmacist did not want to hear it. I called the store manager who had to remind her to act professional with customers. The pharmacist accused me of lying about what I was trying to explain to her about the system. I was never able to resolve the issue with Walmart. I transferred my prescriptions to the Kroger Pharmacy the same day. An hour after I left the Walmart Pharmacy, I received two text messages from them telling me that my three prescriptions were ready. The system is working fine. Not.

I went to the doctor today and got a prescription for ** for head cold, chest cold, earache, etc., etc. I went to my local Walmart to pick up my prescription. Not feeling well, I headed home to take an antibiotic and jump in bed. I opened the bottle and found 20 large pills marked ** (the antibiotic) and 30 small tablets marked **. I called the pharmacy and spoke with the pharmacist that filled my prescription. Long story short, it was an "oops," she put 30 High Blood Pressure pills (not mine, normally my BP is on the low side) right in with my antibiotic. She asked that I return the 30 ** tablets so she could properly dispose of them. I understand people make mistakes but that is one heck of an "oops." This could have had dire consequences.

Been doing business with Walmart Pharmacy in Richland, MS since 2006. They have messed up a couple of times in the past. A couple of years ago, I gave them a piece of my mind and things got better. This last time, they were out of a couple of my prescriptions that I need. I had tried to get them to transfer them to another store or transferred from another store but they can't do it. I had saved up some in case something like this happened. I had to borrow from someone also. I got phone calls that they were ready. I live 26 miles away but I went anyway, they had six of one of them ready, I got them and the other 24 I got later. A few weeks later, I got the other prescription. The one where I got six and then the 24 it took up 2 refills because of time line and now I will have to go to doctor before the new year to get new refills. Called today and found out they left one of my refills off of the meds I picked up a week ago. I am changing back to Walgreens and pay the $9.95 for generic meds. I was spending an average of $50.00 (motor oil, ammo, Gro lawn supplies) extra when I went to Walmart, so I will save money in the long run.

Well the Walmart store in Saint Lucie West Florida is where I’m making a complaint on the pharmacy. Very rude service by a lady name **. She is a pharmacist there. I don’t know what her issue is but as I know, Walmart doesn’t stand by that. Well, I can tell I have made over 2 complaints bout her with no feedback at all. I was told 2 times that it was going to upper management and within 72 hours I will be getting a call. Well, I didn’t get that call. So I am now writing my complaint. I don’t even know if this will be read or not. So ** was very rude. She let all the other people in line with me know my business, that I have cancer, so I believe we have a HIPAA law problem and I’m going to file every thing I can file plus more. She makes it seem that she hates white people and I know so many customers know her and how she acts and they all agree I want to know why nothing has been said to her or no one has called me.

I don't mind people having a bad day and coming across wrong on the phone due to just being stretched too thin. But when it happens 4 times in a row, that's not just a bad day. When I call to speak to the pharmacy at Malden, Missouri Wal-Mart, she (Brittany) is short and to the point of rude, like I'm a nuisance. I’m sorry that my business is not worth her time.

Bowling Green, Ohio Walmart - For 3 months straight, the pharmacist forgot to give me 1 of my meds. When it happened 1st and 2nd, it didn't bother me because I had enough. I just take it when needed but the 3rd time was too many, so I checked the bag when I got to my car. It was missing again so we walked back in. My husband explained what was going on and she went over and grabbed it right away. The big point is, it has happened 3 times and I'm very tired of having to check for their screw ups. It's supposed to be their jobs. Thank you again.

My girlfriend took a prescription for a vitamin wafer to Walmart in Dixon, IL. It was for 8 weeks, and they filled it for 4 weeks and said for her to come and get the rest in 4 weeks. She needs to take one tomorrow Oct 30th, so she called from work to get it refilled and they told her they were out and would have tomorrow between 10:00 and 11:00 am. No problems. I picked her up from work at 3:15 and went out for dinner. When we got home, there was a message on our phone for her to call Walmart. She did and they told her they couldn't get it and they weren't making it anymore. She would have to go to Walgreens, which is on the other side of town, and it would be a couple of dollars more plus gas. Why didn't they just fill the whole prescription at the beginning? I have had problems with them before and had to call Arkansas. These Walmart pharmacies should be closed and other pharmacies should be used. She is not taking this medicine anymore; she refuses. For the experience I put angry because it doesn't go any lower.

I am writing the Corporate office at Walmart in reference my visit to my local Mt. Pleasant, PA store. In addition to this complaint addressed to the corporate office, I will also be directing an email to the management team at the store level. On October 24, 2012, I visited my local store to drop off a written prescription to be filled around 9:00 am. I was the first person to be waited on in the "Drop Off LIne". This first interaction was extremely unpleasant.

My son is in kindergarten and in order for him to focus to get through his day, he requires **. This is a medication for ADHD. On Friday, we picked up his refill prescription slip and dropped it off at the Walmart pharmacy in Owasso, OK. My husband was told it would take 20 minutes, I then received a call stating that they did not have the medication in stock but it would be in by Tuesday. I told them that would be fine. My husband called Wednesday to find out if he could pick it up. We were then told that the medication did not come in. My husband called again on Wednesday evening to be sure that the medication did not come in, again he was told that they did not have it. On Thursday morning, once again my husband called WM pharmacy and was told that they do not have the medication.

My elderly mother was prescribed an antibiotic by her dentist for a tooth infection. My mother went to pick up the prescription from Wal-Mart located in Providence, Rhode Island on Silver Spring Street. When I went to visit her, I noticed a very large bottle of pills on the kitchen table. I did an internet search on the med (** 100mg) and found out it was used to treat seizures, not tooth infections! My mother had already taken two pills! Upon further investigation, it was found that Wal-Mart gave my mother someone else's medication! We returned the meds to Wal-Mart and were given a $25 gift card for the potential dangerous mistake!

My daughter is on ** 50mg for headaches, and because it's working for her, her doc made the decision to up the prescription. Because I had the medication filled at Walmart in the past, I chose to go back. When I got there, I was told that it would be 30-45 minutes and the Rx would be complete. When I went back, I was told that the medication could not be filled because we had picked up a prescription on the 9th of this month (which we hadn't - she was completely out of the med when I got the new script) and that under the new Rx, she should have enough until the 23rd. When I asked if this was our insurance saying this, he stated that it wasn't and that it was their policy. I then asked to see the record of where I signed for the medication on the 9th, and he said that I had no right to see that information.

It seems the last few times I went to Wal-Mart to pick up a prescription, a person was at the pharmacy counter checking out some groceries. One time, I waited in the drive-thru for a long time. I finally went into the store. The lady at the pharmacy counter told me that the person in front of me at the drive-thru asked her to get some items for her that were not prescriptions. Please make prescriptions just for prescriptions. They can check the other items out through the regular checkers and have them add their prescriptions. Believe me, this will become more of a problem as time goes on!

Because I travel frequently, I chose Walmart Pharmacies in order to receive necessary refills anywhere in the country. For the past year, I have had nothing but bad experiences with Walmart pharmacists in Arizona, Texas, Minnesota, Michigan, New York, Kentucky, and Hawaii - lost paperwork, erroneous messages, mislabeled containers, wrong medications, miscounted pills, and delayed refills. Not once was a prescription filled correctly and on time, and I never once received an apology. I have transferred all my prescriptions and no longer shop at any Walmart store, but I keep getting automated phone messages saying my medications will be returned to stock if not picked up.

I just went to pick up three meds which had been faxed this morning. However, they only got one. This always seems to be their excuse. I just changed from Walgreens to Wal-Mart because of my Medicare prescription drug plan. Well, I love Walgreens and will most likely change back to them. I have never had a good experience with the pharmacy at Wal-Mart. Just saying!

I was out of insulin for 3 days. Walmart is saying it couldn't be filled, it was too early. Then it was my insurance that wouldn't cover it, I'd have to pay the full price, which is over $200. Then it was my doctor's fault that they couldn't fill it! I switched to Walgreens and it was filled in an hour. All Walgreens did was pick up a phone and call my insurance company. Walmart pharmacy is just lazy.

In a time when large box stores, like Wal-Mart, offer sanitary wipes to wipe the handles of shopping carts, it is ludicrous to me that the pharmacy counter doesn't offer hand sanitizer for credit card customers. Of all the people who make purchases at the pharmacy counter, some are sick with illnesses that may be passed on to the next customer who touches the pen device that the sick person has used. Germ transfer to a pen can't be stopped, but the pen could be wiped or hand sanitizer can be available so that another's germs will not pass on an illness.

I called Wal-Mart to order a prescription. When I went in to pick it up, they tried to tell me I had already picked it up. I explained that I had not and maybe they misplaced it there somewhere. After some convincing, the pharmacy manager gave me my prescription but didn't charge me because she said my insurance had already been charged. I was a little confused but left. A week later, I get a letter in the mail from Wal-Mart corporate. Wal-Mart had given out my prescription and bottle with my medicine, name, address, and phone number to another customer! The customer apparently noticed after a few days that he had someone else's medication and returned it. Furious, I called Wal-Mart corporate and left a message. Two days later, I finally got a call from their PR dept. She apologized, but I'm horrified that this guy in my small town knows where I live, my name, number, and medication. I threatened to stop going there and the PR lady did not try to convince me otherwise. I think they should have at least offered a measly gift card or something for such a violation of my privacy.

I had ordered my seizure medicine (they do not keep it in stock) and was not able to pick it up on the due date, but I was there the next day. They had given my medicine to someone else who took the same thing I do. That left me with 6 pills from them, and I was told they would have more tomorrow. My husband went off and asked them if they wanted to talk to our attorney. My medicine was very important for me to have. They gave him a $20.00 gift card and told him my medicine would be there tomorrow. If I had ordered the medicine, why was it not already put up for me? I quit going there once, but I thought I would give it another try.

I stopped to buy an antihistamine at my neighborhood Wal-Mart center. I am unfamiliar with this pharmacy. However, there were 5 or 6 people behind a counter and a lady standing on the outside of the counter. I moved to the counter to simply ask where to look for the intended product when a pharmacy worker snapped, "Get behind the line!" I had no idea what she was saying as she was facing the rear of the pharmacy, and she was hanging sacks of some sort. She was mumbling. I said, "Excuse me?" She snapped again. Finally, the lady customer laughingly pointed to an obscure 2 foot by 1 inch faded line four feet behind me. I asked the employee if she was talking to me, and she finally turned to my direction, and nastily said, "Yes!" Up to that very moment, I had no idea that I had broken any national security laws or federal mandates. She said, "Get behind the line!" I was embarrassed, somewhat confused, and beginning to feel an angry response in myself.

I went to pick up my refill. But since they canceled my last refill and I did not call in, the pharmacy’s male staff asked me to wait for 30 minutes in order for him to prepare the refill, and it's no problem for me. Until suddenly a female staff interrupted unfriendly and told him that she would handle the service for me. And so bizarre… suddenly she told me that the refill vitamin for my child is not available and I have to pick up the next day. The pharmacy at Wal-Mart Westbury has no professional customer service at all. Most of them are rude, totally the opposite with Wal-Mart Massapequa.

I've had so many bad experiences with Wal-Mart pharmacy. I've just decided to stop going there. The only reason I continued this long is because they are so convenient to my home but it's really not worth it. They have poor, rude staff (and the manager allows it) and give out wrong prescriptions (if they can find it at all). I dropped off a prescription over a month ago. I gave them the bottle with one refill left and they were supposed to transfer it from another pharmacy. Well, one month later and still no prescription, I called them on my way home from work one afternoon. Lo and behold, the person told me to hold and just hung up on me.

Substandard service: Double billing for Medicare items, selling food on the floor, rude behavior by pharmacist, lack of action by store manager, and repeatedly bad service by the pharmacy.

I was at Altoona, LA when my refill ran out so I went to the Super Center to get it refilled and the person told me that I would have to get another script from the doctor. I took the original bottle with me and she looked up my information and it said I have 1 refill left. So I had to go without it for several days until I got home and they filled it with no problem. I spent several thousand dollars a year and thought Wal-Mart would be able to fill my needs because we travel a lot, but Walgreens will get it from now on.

In May 2012, my doctor called in a prescription of ** to my local Wal-Mart. That evening, I went into Wal-Mart and was told by the girl at the front desk that I needed to go to the drop-off window, because there was no prescription ready for me. This person named Anna, the pharmacy manager, told me that there was no prescription called in for me. From May until July 10, 2012, I have been trying to get the medication filled. Finally today, after the 17th call to my doctor's office, I placed a call to Wal-Mart and was told the prescription was ready. I was told that the prescription was ready since May, after being repeatedly told there was no prescription on several occasions by Anna, the pharmacy manager. I had to purchase over-the-counter **. I had a great deal of suffering due to nausea, vomiting, and reflux; because I did not have my medication. I spoke with a manager today who told me that Wal-Mart made the error that they had a pharmacist who came in that night and cancelled the order because of insurance reasons.

I was at the doctor too long to get my prescription filled that night. My husband dropped it off in the morning. I went to work sick. I tried to pick it up 4 hours after he dropped it off. I stood in line for quite a while just for them to tell me it wasn't ready yet. They had put mine at the back of the line. My husband took his time & spent gas to get there so I would not have to wait when I was able to get it. I do not appreciate it. This is not the first time this has happened to me. I will no longer use your pharmacy!