TJ Maxx

While many of their selections seem cheaply made, one could find a few gems here and there. One’s luck can vary from day to day. One week in November, I found a few Chanukah items on a table; the next week, there were none in the entire store - not even a greeting card, nothing! Their bathroom needs to be kept cleaner. I’ve had poor luck with their handbags; they are very flimsy, with hardware that breaks easily. This past summer, I bought two nice swimsuits, each with a great fit, which was no small task, nor an easy find.

LOVE this store. I am NOT a shopper, never liked going into a store to LOOK, got what I needed when I NEEDED it and left. Then I received a gift card to TJ MAXX. I wanted to get something I NEEDED.... So I browsed. I found stuff for the grandchildren (no matter the age), gifts for my husband who is BIG and TALL, gifts for girls in card clubs, (belong to two), birthday cards, sheets or towels, my favorite perfume, crystal cleaner for my dining room chandelier, a FUN looking broom, room fresheners, gloves, scarfs cheater eyeglasses, wreaths for the season, new wine glasses. Needless to say, I now needed another gift card as I have definitely become a MAXXINISTA!!!

I ordered a small home decor item that sold out quickly on their website and it arrived broken. The item itself came in its own box that had sufficient packaging around it, but none inside the box to protect the figurine. So it jostled around the entire trip and was a mess by the time it got to me. Super frustrating, especially since I can't re-order the item, but I used their online contact form to send my order number and explained what happened. I got a call back from a customer service rep who made it right. I'm knocking a star off for the packaging and wish the shipping department would consider that merchandise boxes sometimes need peanuts or bubble wrap poured into them to fill the empty space.

A friend suggested that I go to TJ Maxx to look for workout equipment. I wasn't sure where to look so I asked the first employee that I came across.. The employee took me right to the equipment. Although the supply was not huge, they had what I wanted and the price was reasonable. Instead of looking all over town I bought resistance tubes, bands, and a yoga mat.

I stopped by T.J. Maxx last week to finish off a card I was issued years ago. Upon entering the store, I scrutinized men's clothing, but, wasn't in need of anything. I looked throughout the store, but, again, couldn't find anything I needed. But, then, I found myself directly in front of the Jewelry section. I waited my turn to be served, and as I surveyed the counter, there wasn't anything I particularly liked.

On 7/3/20, I went to return a damaged necklace purchased 3 weeks ago out of state. The sales associate seem to be upset that I wanted to return it. She made a big deal about it being purchased a " couple of days ago " . It was 6/17/20 when I purchased it. She (Tracy asked me for the receipt. I told her, I have the receipt. SHE WAS RUDE! HER TONE WAS NASTY. Tracy called the manager, Jamila that appeared to understand the situation. Jamila stated she had to run it in the system because it did not have the original tag . It did.

I have been a very loyal customer for many many many years. I stopped using a few of my credit cards and store cards for a while because of financial reasons. I continued to shop at TJ Maxx, Marshall’s and HomeGoods but paid with the only credit card I decided to charge everything on or I paid cash. I have stacks of receipts to prove that. The appreciation I received from this company was by far the most unfair thing they could have done to me especially in the corona situation.

I went to T.J.Maxx on my way home. Been a long time I visit this store. Mostly I go to HomeGoods, I purchased 1 set pillows $15. Nothing else. Now I’m home I see that the women behind the register charged me another $1,49 for Vitamin water, I don’t drink this stuff because I have gut issues. Now I have to drive all the way back to that store to complain, I have to do this otherwise she is going to scam people again. So be aware people. Check your receipt before you leave the store!!!!

I love the selection at Home Goods, TJ Maxx and Marshall’s. I spend thousands of dollars in these stores monthly. I have for many years. Today is the last day I will go into any of these stores. People who want to take their dogs shopping at these stores have more rights than I do as a decades old customer. I am highly allergic to dogs, etc. Recently, last couple of years?) I have gone home sick or had to leave early because my throat closes up, my eyes burn and my chest feels heavy. I took allergy meds before going to these stores but come home very ill.

Shopping at TJMaxx gives me the opportunity to buy name brand, better quality merch for less. New clearance items are well worth checking out every week. They also offer online shopping with easy returns at local store available.