TJ Maxx Reviews

I went to TJ MAXX at the District and Tustin Legacy today Feb 23, 2026. I had a nice experience, especially with the associate Miss **. Very helpful and friendly! I like going to this branch, because it’s organized and employees are all nice! Congrats. ❤️

I was recently in Richmond Kentucky TJ Maxx. Took a very large return back. My wife had thrown away the receipts and young lady named Tatwanna waited on me. She was awesome. It took her a long time to check out the items I had returned. She went far above her job to take care of me. She was awesome. Just think she needs to be recognized! Lovely young lady!

Lexi at the T.J. Maxx store in Lake City FL is wonderful! She is always so helpful and cheery. She makes the whole store experience great and always makes we want come back and shop more. Thank you Lexi.

I have been coming to TJ Maxx at Coral Way and 87 Ave. Miami FL, for a long time. I am a faithful customer. All employees are very nice and polite. I want to mention one person that has always gone above and beyond to always assist me, Emilia, she is not an employee, she is family. An incredible and wonderful human being. For years she has always has helped me with a smile and her kindness. Please, take care of her, she is very love by us customers.

Run for your life. Do not trust these people. Apparently one of my credit card details was entered incorrectly as they say, so that made my payment 30 days late. Instead of TJ Maxx having the integrity to contact me maybe the next day or that week to let me know what happened, they waited 30 days later to contact Credit Karma and told them that I was 30 days late on my payment and the actual issue could have been resolved. Way sooner than that. I don't recommend no one to deal with them in any form or fashion. They will mess your credit up. Credit Karma took 42 points off my credit score all because of it. Something that could have been handled instantaneously.

This review is for on-line ordering only. Their shipping time is horrible! I’ve ordered online twice and both times shipping took AT LEAST a month to reach Maui. They charge $12.99 for standard 7-14 day shipping! On-line shipping needs to be made more efficient.

I placed a couple of orders and the first one they kept changing the delivery date so it was very late. My second order they kept changing the delivery date and never got it. After three weeks they said they would refund. They kept saying it would be delivered next day. Bought to wear on my birthday and never received. This is the first time shopping with TJ Maxx on line. Never again. This is a horrible place to shop. I don’t think anyone should shop here. You will be very disappointed..They should be turned in to Better Business Bureau because they do not tell the truth.

My wife just left the Highway 280 location in Birmingham. She spent about $278.00 today alone. Last month was over $600. She was waiting in a long line, which is ok but 3 ** ladies didn't want to wait, so they opened the jewelry register for them only. I'll go across town from now on. I'm also going to cancel my credit card this afternoon.

The TJ Maxx store located at 5 West 125th Street, New York, NY needs to treat their customers with courtesy and appreciation. On many occasions, I have heard how associates speak to customers like they are begging for something, and not using their money to make a purchase. On a few occasions, I have asked to use the bathroom, after making a purchase, and they have refused to open the bathroom. When I asked why? They don't have a reason, and the response from the associate is rude and unprofessional. I had enough. I am taking my purchase back and never returning to this location.

They should change management there! Store is full of customers, 2 registers only open, and rest of employees hiding between the isles! Wtf!! Store is dirty too!