TJ Maxx Reviews

My mom got me these beautiful shoes at the local store, unfortunately they did not fit, I try to change them to the correct size with no luck, the nice lady at the register suggested the website, what a mistake!!!! Not only I had to pay $100 supposed to the $81 that my mom had paid, but they never arrive, as I try to get answers, there is no one to speak to, I just got a new message saying if 10 more day go by and I don't receive my shoes, they will give me a refund. Very disappointed, I happen to Love TJX, but DO NOT recommend the website!

BEWARE-DON’t pay with PayPal if you buy online! I can see why TJ MAXX has a 1 star rating. Just found out myself. Made an online purchase and paid with PAYPAL. When I returned part of the order, they told me I had to have a gift card for almost $100! Even though PayPal is a credit card purchase, they will not return credit to your credit card. Your only choice is a gift card to TJ MAXX. So basically they force you to spend money in the store. Beware!

I am shopping in this store long time ago, but today I a really bad customer service. I found a top which market $26 (originally 2 pieces for 29$). I asked them it’s mistake for one piece. I really liked and want to buy it. But manager with impolitely said, "No. It’s 26$ because bottom is costs less." Pardon. Skirt is only 3$? It shocked me. Unfortunately it’s the custom service which we are facing now.

I ordered boots online and they weren't even close to what I had ordered. I took them back to the store to return and the manager and 2 other employees screwed me out of the tax saying they couldn't give it to me but they could take it.

I wanted to buy 2 small kitchen runners, found 2 identical ones, same manufacturer. Same description. One was priced 16.99 and one as 24.99. I asked a clerk, she said, it was a mistake and it should be the sale price of 16.99.and if I take them to the cashier, she'll ring them up at 16.99 each. When I got to the cashier, she called her supervisor who Absolutely refused to change The price to the lesser amount. What happened to customer satisfaction???? Other stores honor their mistake and allow the customer to purchase the items at the lower price.

I bought this ceramic Halloween cauldron on ‘clearance.’ There were several price tags, the original tag was $9.99, the next tag was $12.99, then a red ‘clearance’ tag for $10. Really TJMaxx. Just flat out greed.

This company is stealing small artist work. Selling the same work in major stores and outlets and do this regularly. They are lowlifes and are using their money to steal from ordinary people. IE Spooky Scoops. Stolen and sold in TJ Maxx outlets and Marshalls stores. Now that same artist will probably have to settle with them for a pittance of what she could have made. PEOPLE need to boycott these stores (including online sites) for being thieves!!! Imagine they saw your artwork or other ideas, stole them and then sold them ruthlessly and you had to sue only to be cheated again. Hold them accountable!!!

An old bitter cashier at the Huntsville Airport Road TJ Maxx by the name of Mirna was super rude about a gift card that we apparently couldn’t use. Because the gift card was under a different name which doesn’t make sense because we got it as a gift.

Well first I gotta say that that store is a hot mess but what really got me was my friend went into the rest room and really needs to use the handicap stall and the handicap was locked so she came out and she advised me that the door was locked so I had to use the restroom as well and so I went in and use the open stall which was only one and noticed that a manager came in and used a type of an item to unlock the handicap stall, went in, used it, came out and locked the door again. Clearly they are locking the handicap bathroom which is really a violation of the disability act which is so wrong. The toilet clearly was not broken. You must provide a handicap stall for such people that need to have it

I visited this store very often since I loved here in 2022 and I met a very nice lady who worked there. I recently noticed she is no longer there and you can tell because the store is so disappointing now. The customer service is poor and the cleanliness is horrible, you can't find anything in the right spot. It's just all bad. I'm not sure if she quit or the reason or why she is no longer there but you guys need that lady back. She really was a huge help to y'all store, I mean a HUGE HELP. I can't quite remember her name I think it's Loeine. Bring her back or your store will lose great business.