Solomon Brothers Reviews

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Edited by: Amanda Futrell

About Solomon Brothers

Solomon Brothers Jewelers is a family-owned fine jewelry retailer in Georgia with showrooms in Alpharetta, Atlanta and Sharpsburg. It provides a wide selection of engagement rings, loose diamonds, designer jewelry and luxury watches. In addition to in-store shopping, Solomon Brothers offers online shopping with nationwide shipping.

Pros
  • Wide selection of fine jewelry and watches
  • Certified diamonds graded by experts
  • Custom jewelry design services
  • Multiple guarantees, including a lifetime upgrade
  • Financing available through Wells Fargo
Cons
  • No stores outside of Georgia
  • No in-house financing
  • Some items only available through special order

Solomon Brothers Reviews

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    Page 2 Reviews 5 - 35
    Verified purchase
    Staff

    Reviewed March 20, 2026

    We like the consistency of Solomon Brothers and my family has used them for years. The purchase experience was good but the rendering process was not the best. We went in and told the reps exactly what we wanted. They sent me a rendering, but it was nothing that I'd ever even mentioned before. They clarified that and said they would send me another rendering in about three days. They sent a second rendering, but it was the exact same rendering as the first one. So, that was very frustrating. They clarified that again and sent me another rendering in a week, and it was correct. So, I ordered the ring, got it, paid and proposed. But the ring was two sizes too big. So, I had to take it back last week and get it resized. We originally said a five but it fits like a six and a half because it had the pillowing on the inside of the ring.

    I spoke with the manager, and she said these things fit bigger. It should have been discussed when we were purchasing the ring. So, we didn't get sized appropriately. But we love the ring now. It’s perfect. It just took a long time to get it how we wanted it. It was 14-karat gold and wasn't hypoallergenic, so it took five days since they did it in-house. I would recommend Solomon Brothers 100%. I'm sure that's where we'll get our wedding ring but I will be dealing with someone different. The person we dealt with initially either had too much on their plate or was overwhelmed. But everybody else up there was fine and the manager was incredible. She was extremely helpful and got to the point. There was no dilly-dallying around. When you're spending this much money on things, you want them to be exactly how you want them to be. You want them to be perfect and the majority of the people up there valued that.

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    Staff

    Reviewed March 17, 2026

    Somebody told me about Solomon Brothers. It was a good experience when I purchased from them an engagement ring. It was top-notch. The rep was very professional and personable. She did a good job.

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    Staff

    Reviewed March 8, 2026

    I've purchased multiple items from Solomon Brothers, from rings to earrings and anything and everything in between. It has been fantastic. Solomon Brothers is one of the best people and companies I've worked with. I recommend them every time I have a buddy who's getting engaged or looking for jewelry.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed March 5, 2026

    Solomon Brothers was amazing. They did an excellent job. I knew about them from Google ads and I ended up purchasing an engagement ring. I knew exactly what I wanted, and the salesman made it easy for me to find what I was looking for. Dealing with him was great and felt very natural. My experience with Solomon Brothers was professional, quick, and easy.

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    Customer ServicePriceStaffRates

    Reviewed March 4, 2026

    Their customer service is impeccable. They've always been that way. They're pleasant and extremely, very helpful. When I reached out to them over the phone and texting, they got right back in touch with me. So it's been pretty good. Also, the pricing was reasonable. I upgraded a diamond ring that I had purchased several years ago for my wife to celebrate our 30 years of marriage. My experience has been pretty genuine and authentic all the way from the beginning when I met Solomon up until this day.

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    Customer Service

    Reviewed March 3, 2026

    Solomon Brothers' customer service was very good. I would highly recommend them. I purchased something for someone in my life. It was extremely high quality.

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    PricePunctuality & SpeedRefunds & PayoutsRates

    Reviewed March 2, 2026

    I had a great experience with Solomon Brothers. They were recommended. I got something for my fiancée. Buying from them on-site was convenient and they had fair pricing. You get what you pay for. Solomon Brothers was easy to work with and quick to work with us. I would recommend them.

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    Staff

    Reviewed Feb. 25, 2026

    I like the guy who's been helping me at Solomon Brothers. He needs a pay raise. We've had the greatest experience ever.

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    Staff

    Reviewed Feb. 24, 2026

    I would highly recommend Solomon Brothers. A friend told me about them. I purchased a diamond bracelet directly with Jaren. It was excellent and easy. Everything has been great.

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    PriceStaffRates

    Reviewed Feb. 23, 2026

    I had an excellent purchasing experience with Solomon Brothers. It was personable and efficient. I was buying my wife an anniversary gift when they were referred by a friend. They had a good selection and good price, and they had what my wife liked. The rep was very knowledgeable. He was accommodating and showed us everything we wanted to see. He spent 45 minutes with us. We're very happy. I would highly recommend Solomon Brothers.

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    PriceStaffRates

    Reviewed Feb. 21, 2026

    I got an engagement ring from Solomon Brothers. The experience was fantastic. Very happy with it. I worked with Hannah, and she was fantastic. They were super friendly and were able to answer all my questions. They were available when I needed them. They have great pricing, as well. All the good things.

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    Customer ServiceCoverageTechStaff

    Reviewed Feb. 19, 2026

    I got three items from Solomon Brothers. A gold men's wedding band, gold with diamond lady’s wedding band, and a men’s watch. Overall, their items have been good quality. One of them had a small diamond fall out, but they fixed it for us with part of their insurance policy. Solomon Brothers has been very helpful. They have good customer service, and are very personal. We can text some of the associates at all hours of the day, and they're very responsive.

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    Punctuality & SpeedStaff

    Reviewed Feb. 18, 2026

    I wanted to give a gift to my girlfriend. I purchased from Solomon Brothers, which was where my sister got her ring from. The shopping experience was fine for the engagement ring that I wanted. Everything was fast and easy, and they helped me out with the ring. I got some champagne once I got the ring.

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    Staff

    Reviewed Feb. 12, 2026

    Solomon Brothers is one of the largest and more popular stores in the city and when I made my purchase from them, it was a very smooth and easy process. Anthony, the rep, was helpful. It was a great experience.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffTransparencyTimeliness

    Reviewed Jan. 15, 2026

    My dad bought my mother's engagement and wedding band back in the 90’s. So, when my fiancée and I were looking, they recommended Solomon Brothers. I got the engagement ring and both our wedding bands from there. They both went well. It was easy to set up an appointment.

    I called on my engagement ring and I asked them if they had time that day. They said yes. It was too close to the actual asking. When I called them and told them the situation, the assistant manager said, "Okay. I'm gonna get on it." She called me every three days to give me updates. They made it happen, which was nice. For the wedding band, I got an email that said they are half off that weekend. I set up an appointment that way.

    Neither of the reps were pushy. I'm very particular because I don't wear a lot of jewelry. They weren't upset when I was, "No. This isn't for me." On our wedding bands, we had Hannah. We loved her. She was easy to work with. I lost 20 pounds from getting the ring to now, so that's my fault. Other than that, we both love them. We recommend that place to a lot of people. It was easy. Everything was good.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Dec. 28, 2025

    I've done business with Solomon Brothers for a long time, but it was very uncharacteristic. The jewelry was good. However, the staff at the Avalon place and other place seemed very below par. I set up an appointment, and I picked the ring up at the one near Avalon, but the salesperson wasn't there. She phoned to asked where I was. She was at the Buckhead branch. She’s a chancer. I wouldn't buy anything from her. I ended up buying it from a guy. The actual ring was in Buckhead, they moved it over to Avalon, and we picked it up there, but it was a very dodge setup. That doesn’t give me a lot of confidence.

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    Staff

    Reviewed Nov. 27, 2025

    My fiancée’s sister-in-law got her ring from Solomon Brothers. My fiancée wanted to get her ring from there as well. Our experience purchasing from Solomon Brothers was good and Steve, the representative we worked with, was responsive. He made sure we found the perfect ring. My fiancée loves her ring, so the quality is great.

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    PriceRates

    Reviewed Nov. 26, 2025

    I was looking to buy a ring for my fiancée at the time and did some research and found Solomon Brothers online. They had good reviews and was black and white. They had good prices, so it was worth it going to their store to check them out and when I got there, everything checked out. This was the first time I used them, and I had a great experience.

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    Customer ServiceStaff

    Reviewed Nov. 25, 2025

    I used Solomon Brothers over 20 years ago when I purchased my original engagement ring. Since the experience was positive, I went back and used them most recently to do the ring upgrade for the 20th wedding anniversary. I travel for work, and I still have family here. So, when I decided to make the purchase again, I chose a time when I was in the Atlanta area to go back in, meet a salesperson, and start it that way. I purchased a diamond ring in a platinum setting. It was a cushion cut, slightly rectangular diamond. And the ring itself had smaller diamonds in a cathedral-style setting.

    I don't live in the Atlanta area anymore, but when I did, I used Solomon Brothers multiple times for the engagement ring, our wedding rings, and occasionally, for gifts for my wife throughout those years. I wouldn't be using Solomon for wedding rings and gifts if it weren't high quality. I always get a reasonable price for a quality gift, and lots of different options to consider from them. They would try to tailor to what my budget was, if they could still give me a value with whatever I was able to spend or wanted to spend on the gift.

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    Customer ServiceStaff

    Reviewed Nov. 25, 2025

    I purchased a ring from Solomon Brothers due to a family friend connection and the process was easy. It was most convenient for me. The customer service rep who worked with me was helpful.

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    Customer ServicePriceStaffRates

    Reviewed Nov. 15, 2025

    We were looking to upgrade some jewelry and look at some watches, and drove by Solomon Brothers. I bought a diamond ring and band for my wife and she loves it. They did repair work on some watches but I didn’t buy any new ones. Their used Rolexes were way overpriced. The two gentlemen we’ve worked with have been great. One has left but the other guy has been helping us. Overall, my experience with Solomon has been good.

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    Sales & MarketingStaff

    Reviewed Nov. 4, 2025

    I purchased from Solomon Brothers previously and this time, I upgraded my wife's diamond ring. The process with Solomon Brothers was easy. The salesperson was very good, efficient and cordial.

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    Staff

    Reviewed Nov. 4, 2025

    My experience with Solomon Brothers was average. The sales team was very nice and friendly.

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    Staff

    Reviewed Oct. 21, 2025

    I purchased an engagement ring at Solomon Brothers for my girlfriend and we visited the store in person. One of my best friends had gotten his engagement ring from them.

    My girlfriend is super indecisive. And Lisa, who helped us, was really patient with her. And she actually changed her mind after I had ordered the ring. And Lisa jumped through hoops to get on, like take it back. So, It was a good experience Id say.

    It felt overwhelming and made it kind of palatable because Lisa was kind of walking us through the components that go into a ring and the differences between them and how that affects what the overall rings are gonna look like. So, it was super good, and helpful.

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    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 21, 2025

    My girlfriend researched Solomon Brothers, and I looked it up online because I was looking for an engagement ring. I picked them for the customer service. I really felt confident being able to work with them to get her what she liked. It was a good experience.

    They had a pretty vast selection. The sales members were good. Laurie was very helpful and the communication was good, too. I like how there is email communication as well as text messaging, especially in this day and time.

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    Reviewed Oct. 21, 2025

    The experience that we had with Solomon Brothers was very good. I've since purchased several things, earrings, necklace, and a new engagement set. Everything was fair, and good quality.

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    Sales & MarketingStaff

    Reviewed Oct. 21, 2025

    Solomon Brothers has been around for a long time. I went there because I wanted a little gift for my wife. The purchasing experience was positive, and the sales representative was professional and nice.

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    PriceStaffRates

    Reviewed Oct. 13, 2025

    The team at the Solomon Brothers Brookhaven store was very accommodating and friendly. They were not aggressive and really wanted me to understand what goes into purchasing an engagement ring, educating me on things like carat weight, type of diamond, ring size, and type of ring. Everything was explained clearly, and the experience was very welcoming.

    Hannah was wonderful throughout the purchasing process. I was concerned because gold prices were going up, and I wasn’t sure I’d be able to get the price I was hoping for. As the process went forward, I communicated the number I wanted to hit, and we were able to get there, which I was really excited about.

    I was also able to send the ring to where I’m gonna propose, which is in St. Louis. Everything went smoothly. It was not complicated. I knew everything that I needed to take care of, and they made the whole process as easy as I could have desired. I genuinely appreciated the service and the kind people there.

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    PricePunctuality & SpeedStaffRates

    Reviewed Oct. 13, 2025

    Solomon Brothers were fantastic. We went there because it was time for an engagement ring. So, we made an appointment. They showed up on time. They greeted us, took us through the whole buying experience. I didn’t have a lot of knowledge on diamonds or about the four Cs, and I got a whole lesson in less than an hour, which was great.

    I’m a little bit more of a visual learner, so the brochures helped. And then I learned about the price differences between the jumps in carats and the different types of cuts, as well as clarity. It’s all expensive, but we picked a marquee-shaped diamond with a halo around it. We had a great experience with Solomon Brothers.

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    Customer ServiceStaff

    Reviewed Oct. 11, 2025

    It’s my first experience with dealing with real jewelry. As far as I know, the ring I got from Solomon Brothers was a nice piece of jewelry. They had great customer service. Very attentive. I’m not really familiar with jewelry that much, but they were very helpful in the questions that I asked. They worked with me to help me design my own ring.

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    Solomon Brothers Company Information

    Company Name:
    Solomon Brothers
    Address:
    3340 Peachtree Road NE Ste. 1700
    City:
    Atlanta
    State/Province:
    GA
    Postal Code:
    30326
    Country:
    United States
    Website:
    www.solomonbrothers.com