Fabletics

Fabletics

 3.7/5 (120 reviews)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

About Fabletics

Fabletics is a subscription-based athleisure clothing company. For $49.95 a month, VIP members receive a selection of curated items from the site. Members also receive additional discounts on all clothing and accessories, including leggings, tops, sports bras, shorts, shoes, jackets, socks, underwear, accessories and select workout gear, including yoga mats and water bottles. Fabletics is well known for its “2 for $24” leggings deal and its association with actress Kate Hudson, who is a co-founder of the company.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Can skip a month
  • Credits don’t expire
  • Significant member discounts

Cons

  • Expensive without membership

Bottom Line

Fabletics provides members their choice of a selection of leggings, tops, sports bras and other workout gear in exchange for a monthly membership fee. Members also receive discounts on additional products.

How does Fabletics work?

Fabletics is a subscription-based retailer best known for its leggings and other athleisure clothing and accessories. You can purchase items without being a member, but list prices are high without the VIP Member discount.

Potential members start with a quiz to determine their style and preferences. We went through the quiz and it took less than five minutes. Questions cover how and where you like to work out, your preferred color palette, your body type and your clothing sizes.

Once the quiz is over, Fabletics prompts you to sign up for its VIP Membership Program. Members receive a special sign-up offer and get a credit each month to order a new item from the site. Members can also purchase items above and beyond their monthly credit at any time with their member discount, which is up to 50% off list prices.

You can choose clothing or choose to skip each month. If you don't make any selections or select to skip by the fifth of the month, the company charges you the $49.95 monthly membership fee and applies it as a credit to your account.

Fabletics price

The price of a Fabletics VIP Membership is $49.95 each month. New members receive a one-time “2 for $24” deal on leggings, which the company markets as a combined $99 value. We recommend choosing your first leggings carefully, as this is the lowest price you receive throughout your membership.

Typical prices for leggings on the site run from $24.95 to $69.95, but if you’re a member, you get up to 50% off list prices. For the $49.95 monthly membership fee, you also get to choose a qualifying item from Fabletics’ inventory of workout attire. Fabletics charges the membership fee whether or not you make a purchase, but the credit stays on your account and never expires.

The company provides month-to-month subscriptions, so you're not locked into a long-term contract and can cancel at any time.

Fabletics FAQ

What is Fabletics VIP Membership?
You become a Fabletics VIP Member when you sign up for its monthly subscription service. Members receive a monthly credit and up to a 50% discount on all items.
Is there a monthly fee for Fabletics?
Yes, Fabletics costs $49.95 per month.
Do you have to make a Fabletics purchase every month?
No, you can choose to skip a month. Skipping allows you to pause your subscription for the month without being charged. However, you must choose to skip the month between the first and the fifth; if you do not skip in time, you have to pay your subscription fee whether or not you make a purchase. If you don’t make a purchase, the credit is applied to your account for future purchases.
How do you cancel Fabletics?
You can cancel your Fabletics membership at any time by contacting Fabletics via phone or live chat. There is no cancellation fee.

Is Fabletics worth it?

If you plan to use your credit every month, a Fabletics VIP Membership provides a good price on quality leggings. However, if you’re unsure that you would use the account credit each month, a subscription-based model might not be for you. The good news is, Fabletics does have an open cancellation policy, so you’re not locked into a contract if you try it and decide it’s not for you.

Fabletics Reviews

Recent
  • Recent
  • Oldest
  • Most helpful
Any
  • Any
  • Rated with 5 stars
  • Rated with 4 stars
  • Rated with 3 stars
  • Rated with 2 stars
  • Rated with 1 star

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about Fabletics?
  • 4,213,724 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 10
Resolution In ProgressRated with 1 star
Verified Reviewer
Original review: March 1, 2023

Very disappointed with this company! How they can legally charge you $50 for a "credit" each month (if you do not skip) and allow that to expire after a year is baffling to me. They claim emails were sent warning me, however, I have searched back through and find nothing! Trying to chat with them with any problem is near impossible and honestly, the quality is fine, but not for what they charge for a non-VIP member price. I have several other memberships where you have the option to skip or be billed and I do understand that practice. NONE of them have an expiration on the credit! I'm honestly not even sure how it is legal to expire a full amount of something you were charged for. Will be cancelling my membership.

Fabletics response

Hello Traci,

Thank you for taking the time to leave a review. Your feedback about the VIP membership and member credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,

Zeth

Be the first one to find this review helpful
Rated with 1 star
Verified Reviewer
Original review: Feb. 14, 2023

DO NOT USE THIS SITE IT IS A SCAM. Used the site after seeing an Instagram ad to buy 2 pairs of shorts as it was a good deal. However, as with most good deals, this was too good to be true. Without any clear warning, they add you to a membership scheme where they charge you £54.99 a month with no way to opt out other than skip a month. After only realizing this after a few months I am now left with £164.97 worth of credits that I don't intend to use.

I emailed months prior to cancel my membership (as you cannot cancel on the website) and this request went unheeded as more money continued to be taken from my bank. After calling Fabletics I was refused a refund and also advised that if I was to return an item I would be refunded in credits. Please do not use this site they are running a deceitful operation and I would strongly advise you to use another site with more ethical responsibility. I write this to warn others of falling victim to this same scam.

Fabletics response

Hello Thomas,

Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,

Zeth

3 people found this review helpful

Not sure how to choose?

Get buying tips about Online Shopping Websites delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Feb. 13, 2023

    Fabletics should be considered as scammers due to their membership entrapment techniques and lack of transparency, among other things. On the first order they sign the customer up to a monthly membership fee of £55, but it is explained in the fine print which easily can be missed when placing an order, especially from the mobile phone. The company charged my account for 3 months until I noticed that. Reading the reviews about Fabletics I understand that I am not the only one victim of the scammers - obviously their fine print is not readable by many other customers that are being signed up for the "membership" against their will, like I was. They should write in large and bold font what are the consequences of placing the first order with them, and that the very next week the customer will be charged two times of the amount of their first purchase without the customer even knowing this.

    Fabletics response

    Hello Elvira,

    Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 3, 2023

    I would never recommend, nor will I ever use this company again. They effectively stole over 100$ from me and left me with literally nothing to show for it! Your write up about the business pros here is incorrect! The member credits expire in 12 months. Your money is gone and they offer no refund and no merchandise. After stealing my money they had the audacity to offer me a 10s off coupon! Cool. I’m sure Kate Hudson needs that money more than I do.

    Fabletics response

    Hello Amanda,

    Thank you for taking the time to leave a review. Your feedback about the VIP membership and member credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 2, 2023

    They charge you for membership and delivery which is 10+ days. Then their sports bra qualities are complete trash. Yes, I am so sorry to tell y’all. You can buy a zipped sports bra with cheaper price. If you are a DDD or big as G /F size, none of the bras in Fabletics have a good option and their sports bras are meant for smaller sizes. After considering almost couple of their products, sorry to say, it’s kind of a waste of money.

    Fabletics response

    Hello Nusrat,

    Thank you for taking the time to leave a review. Your feedback about our shipping/delivery and the VIP membership is important, and we would like to address this as quickly as possible. We would also like to discuss our product pricing, sizing, and inventory further. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Be the first one to find this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: Dec. 29, 2022

    Leggings are good, company is Horrid. Such incredibly shady policies. They cheat. Period. Did you know that member credits expire after 12 months?? This wouldn’t be a big problem except that it’s illegal (clearly they’ve found a loophole), and their stuff is literally always sold out! Consumer Affairs only offers proof of their lies. See up there where it says that member credits Never Expire?? This site was updated After I had a credit expire!! Even if you manage to place an order using credits, they’ll turn around and cancel it due to items being sold out after the fact?? They oversell their items on purpose.

    I placed an order containing 12 items, and they cancelled the whole thing…but they didn’t because two things arrived. Then they sent an email saying it was being processed…I had to call them to find out what was up; then I had to demand that they make it right (which they sort of did in the end, but only after lots of high-volume speaking on my part because they weren’t going to do it otherwise.) Very shady. I would not recommend anything but the leggings—good luck finding your size in stock. Do not agree to the VIP membership, and don’t click the ‘check out as a vip’ button, or it’ll happen automatically. It’s absolutely Not worth it.

    Fabletics response

    Hello,

    Thank you for taking the time to leave a review. Your feedback about your order and member credit usage is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Can you please provide any further information in a private reply? In your response, please include one of the following, so that I can look up your account:

    - A valid order number
    - The email address associated with your account

    - The phone number associated with your account

    Let me know if you have any other questions and I'd be glad to help you in every way I can.

    Best,

    Zeth

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 24, 2022

    I had the subscription for a few months and not only have I not been able to contact a real person but my shipping and deliveries are also so late that by the time I got the package I would get charged for the next month. Right now, I've been waiting almost 10 days for my package and suddenly its update reads "no information available". I do like the quality a lot but it's so much of a hassle and then you get the clothes that I feel like I don't even want it anymore.

    Fabletics response

    Hello Casandra,

    Thank you for taking the time to leave a review regarding our shipping and delivery. I'd be glad to look further into your concern. Can you please provide any further information in a private reply? In your response, please include one of the following, so that I can look up your account:

    - A valid order number
    - The email address associated with your account

    - The phone number associated with your account

    Let me know if you have any other questions and I'd be glad to help you in every way I can.

    Best,

    Zeth

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 13, 2022

    I ordered 2 shorts for $24 through some advertisement. Then I started getting charged 54.95 for a VIP Membership. I had to call to cancel the membership and the agent was trying to sell me to stay. Not a very transparent company. Would never order from them again.

    Fabletics response

    Hello Steven,

    Thank you for taking the time to leave a review. Your feedback about our promod and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Sept. 11, 2022

    Package says delivered but they use the cheapest delivery service- lasership, which never actually delivered. Called customer service, they acknowledged and admitted it wasn’t delivered. Offered to re-ship. I told them I just want my money back to which they told me that’s not an option. I was in shock. They said I either have the option to reship or store credit. I told them I want nothing to do with them and just want my money back, to which they told me even if I accept the offer to reship I cannot get a refund only store credit. I asked them to show me their site where it says this, to which the supervisor told me “oh it’s internal policy. Doesn’t state it in the site”. I am fuming, I will be taking this up with my credit card and will never ever order from them and make sure that no one I know uses them.

    Fabletics response

    Hello Anna,

    Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. I'd be glad to look further into your concern. Can you please provide any further information in a private reply? In your response, please include one of the following, so that I can look up your account:

    - A valid order number
    - The email address associated with your account

    - The phone number associated with your account

    Let me know if you have any other questions and I'd be glad to help you in every way I can.

    Best,

    Zeth

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 1, 2022

    There is no truth in rare moments of not having an item in stock so I can use my membership credit or the $5.00 rewards. I have been on the Fabletics website since 6 AM August 1st, which is when I was told supply is high, searching for Define high-waisted capris in size XL, and there was only one green choice. I had to use my member credit on a cheap sports bra that is not even close to the price of a member credit because I am so frustrated using Fabletics' website which leads you to believe there are so many choices by making you spend way too much time searching and clicking on item after item only to see there is no XL.

    Fabletics response

    Hi Susan,

    Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Your feedback about member credit usage is also important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

    Best,

    Zeth

    2 people found this review helpful
    Loading more reviews...

    Fabletics Company Information

    Company Name:
    Fabletics
    Website:
    www.fabletics.com