Fabletics Reviews

This is most shady company. I bought a pair of jeans on my credit card. Which I returned. The following month I noticed a change of 69.95 on my credit card. When I called the company they ghosted me. Then I had call my credit card company who gave me the company number which was not on their web page. After keeping me on hold they said that was a VIP membership change which I had not signed up but incidentally, "When we give a credit card AI automatically charges your credit card. The company then takes 69.95 cents from your credit card." The most fraudulent way of cheating and taking advantage of customers. My advice don’t buy or give your credit card to this company. Also they hired influencers to promote this company. So don’t follow any influencer who promoting this company.

Shady business model. You shipped me the wrong items then refused to send me my correct order until I shipped back the wrong items you sent me. When I said that was unacceptable and I didn't understand why I as the customer should have to wait even longer for the items I paid for when their mistake was done on their end, and asked for a refund, I was given the runaround and after almost 30 minutes of being on hold on the phone I was told I would receive a refund of $59 AFTER I returned the incorrect items that had been sent me. I had originally paid $75 for my order including shipping so on top of everything you are refusing to pay for the shipping of the order with incorrect items you sent me. Terrible business model, shady policies and awful customer service.

I like the style and quality of Fabletics. That's why I initially started shopping with them. However, I can’t justify the pricing unless you are part of the VIP membership. They are simply over priced without VIP. Unfortunately, the VIP membership has been a frustrating experience. Really just very scammish. While they advertise and promote that you can easily skip each month, I have repeatedly been charged even after skipping over and over. Each time this happens, Im told I need to wait 7 to 10 business days for a refund, and it become an ongoing cycle (I skip on the first then randomly get charged on the 8th on the 12th on the 15th they just charge your card randomly after skipping).

I've tried canceling twice now. I'm still having to remember to freeze in order to not get charged $69+. I'm currently on hold yet again to try to cancel. I'm at 17 mins on wait. I got sacked in by a deal during Christmas, not realizing it signed me up for a membership. It's a joke all on its own. Save yourself the headache.

Fabletics is a HUGE scam. Purchased a pair of leggings and was not told about any required membership. No matter how many times I chat with customer service on the app, they still charge me $69 per month. I've had it and now have issued charge backs with my credit card company. Also researched and there are multiple class action lawsuits against this scam fabletics company. Do not buy from the scam fabletics company!!!

Like many have said, the quality of the product is very nice, but the business model sucks. The VIP credit sells for $69.95 but can only be used on ONE item. So, you either find an expensive item in their catalog or you pay more than the regular price for the item. I am not interested in the expensive items. The shorts are some of the best I've ever worn, but sell for anywhere from $29.95 each to 2 for $19.95. If I use a VIP credit, I am paying more than double for them.

This company's customer service is worthless. I had my first bad experience where they shipped my very first order to someone else in another state. I received someone else's order. I ended up being resent my order twice, once by store location, once by Fabletics. I have moved since Christmas time when all this wrong order stuff was happening. Part of the duplicates are still packed somewhere in a box that may have been placed in storage. The two items I paid for I sent back for a return, I also sent back the two of the duplicates (same exact item). I didn't send back the whole extra package because it was separated in the move.

I like the Fabletics clothes and running shorts but the marketing practices, as most reviews mention, are atrocious. I used the last 2 of my "vip" rewards and then found a pair of pants was too short - much shorter than they should have been. I started a return, which was easy, but when I returned the pants, they issued my 2 refunds - a credit for 40 dollars and 20 dollars back to my CC. This was odd - why not refund all of it to my CC as the return originally stated?

DO NOT buy anything from this company unless you want to be forced to pay a hidden $70 monthly. I purchased from Fabletics ONE time on a credit card I hardly use. Hence why it took me 3 months to realize I was being charged a $70 monthly fee. They say it's noted in the T&C's when you checkout, but honestly who is reading that for a simple clothing purchase? Not to mention they don't even send you an email to notify of your recurring monthly payment that you probably didn't even know you "agreed" to.

Terrible. I got the vip membership that says you can buy whenever on the website for free with your points (you get 1 per payment/month) as you pay 69 dollars for this “benefit". But guess what? Even paying 69 dollars they ask you to pay more when I’ll get you free item. SCAM SCAM SCAM.