Cloud Store Reviews

4,907,252reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+1 more
Author picture
Edited by: Chloe Cochran

About Cloud Store

Cloudstore is an online marketplace for heavy machinery and construction equipment. It also offers attachments, forestry equipment and material handling equipment. Pricing is transparent online and is provided by certified dealer partners. You can search by location, equipment type, pricing and other parameters. Cloudstore offers financing options up to 84 months with zero-down options. Machinery is backed by a seven-day buyers’ guarantee.

Pros
  • Transparent pricing
  • Nationwide shipping
  • Financing available
Cons
  • Short warranty
  • Fluctuating inventory

Cloud Store Reviews

Filter by Rating

  • (83)
  • (10)
  • (5)
  • (7)
  • (9)

Popular Mentions

    How do I know I can trust these reviews about Cloudstore?
    • 4,907,252 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    1 featured review
    How do I know I can trust these reviews about Cloudstore?
    • 4,907,252 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 40 - 240
    Verified purchase
    Contract & TermsPricePunctuality & SpeedRefunds & PayoutsStaffLoan ProcessRates

    Reviewed Feb. 22, 2025

    The Cloud Store purchasing process went fast. We talked about the price and I told the representative, Travis, I had a budget of 30,000. The product he sent me was below the 30,000 mark. But after signing all the agreements, they said the final price was 33,900. It was more than what I wanted to pay for it. Travis said the numbers just move around like that.

    I was a little disappointed about that. It was way higher than I thought it was supposed to be. They sent me that after I already made the downpayment, so I couldn't really stop the process. I was locked in. Other than that, it went along very smoothly.

    They have good equipment and I was really impressed with how fast it got here. The loan part also went good. I have excellent credit, so they got me approved. But during the delivery, the shipper changed the day to Wednesday evening, but it arrived Friday morning. They did notify me that they were running late. Other than that, everything is good.

    I would recommend Cloud Store to my friends. But at the same time, I would tell them to check the price before they sign it.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for sharing your experience with Cloud Store. We're glad to hear that you found our process fast and efficient, and that the delivery and condition of your equipment met your expectations.

    Your feedback helps us improve, thank you.

    Verified purchase

    Reviewed Feb. 21, 2025

    We were looking for a skid-steer online. I went to buy the 55-horse Takeuchi. I didn't know that was connected to Cloud Store until I started the process of buying it. I didn't purchase the thing for a week because I was on a trip, and I didn't have time to look into it till I got back home. But working with Travis was pretty good.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffRates

    Reviewed Feb. 6, 2025

    I saw a machine that I was interested in, and gave Cloud Store a call. And the guy that handled my transaction was absolutely spot on. He did his job, was thorough, and told me about the machine. He told me that the machine is not gonna last long, and he was right. So, we went back and forth for 10 days, I gave him the specs that I was looking for, and finally, he was able to find the machine that I was interested in. And then we negotiated and got the deal done. So, everything went fine.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedBilling

    Reviewed Jan. 28, 2025

    I was scrolling through the internet and saw a machine, and Cloud Store responded to me after I clicked on it. We got to talking and then that prompted a search. There wasn't much to choose from out there. When we tried to put money on a couple of them, they were gone. Thankfully, one showed up that fit the bill. I have not used it yet, but hopefully everything's good.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 28, 2025

    I filled something out when I was looking for a specific machine on the internet, and a guy from Cloud Store called a couple days later and nailed something down. They arranged pick-up a set of forks and brought it out on time. Everything was delivered perfectly. I wasn't even at the address when they delivered it, but it was there.

    My own private thought was The Cloud Store sounds kind of like you’re gonna get shammed. I think I would change my name from The Cloud Store to something different, because it's like you just sent in 43 grand off to the cloud store and it's kind of like, “Oh, boy.” Other than that, it worked really well and I am happy as a clam.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 24, 2024

    I bought two Bobcats from the Cloud Store. Bruno, the rep, was level, convincing and trustworthy. They were fast and reliable. The only thing was when they showed the second Bobcat to me, it had those pocket keys. When it arrived here, it didn't have them. I mentioned it and he told me that those were optional. And that they would make it up to me on my next purchase.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed Dec. 24, 2024

    I bought a skid steer and a mini truck through Cloud Store. About two years ago, I was looking and came across Cloud and talked to a gentleman there. I told him I was not ready yet and was just getting ideas. When I was ready, I called him back and got my two machines that I wanted. It worked out well. Travis was the rep and he was down to earth, honest, and pretty much knew what I was looking for when I explained it to him. I was very, very pleased with him that I'm ready to take Travis out to dinner. Can't get any pleaser with any type of customer service that I had with Travis.

    Thanks for your vote!
    Verified purchase
    PriceRates

    Reviewed Dec. 14, 2024

    It was a good experience working with Nick from Cloud Store. He was very attentive and he gave me a lot of attention. I love the machine and the price was right. The overall purchase process was good. It was delivered in such a time I was expecting. Overall, everything worked out well.

    Thanks for your vote!
    Verified purchase
    Loan Process

    Reviewed Dec. 13, 2024

    I bought an S185 Bobcat and the process was completed in two days. It's my first time getting one of those machines and getting a loan. And I liked the experience. It’s good. I recommend Cloud Store 100%.

    Thanks for your vote!
    Verified purchase
    TechPricePunctuality & SpeedStaffRates

    Reviewed Dec. 12, 2024

    Cloud Store came out to my price range and what I could afford a month. The only one thing that I didn't like about the machine is somebody changed buckets on it and put a wore-out bucket on it. But the rep took care of business fast. She was educated on it. And they delivered the Bobcat E20 excavator fast. They have the means to find what you're looking for no matter where. They found the excavator in California. They're good business people.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Dec. 12, 2024

    They’re a good place to deal with. You gotta give them your information, and credit score and make sure everything is right - bank stuff, business EIN numbers, the Tax ID number, and they got a finance company to deal with. They sold me a frame machine. It was a good machine and I never had any trouble with them. The first one was good. I bought another piece of equipment from them and they were good. But they brought a machine to me that wasn’t checked out and the machine tore up. It’s in the shop right now getting fixed. But, they're gonna help take care of the bill.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Nov. 25, 2024

    I've been looking for an excavator for a while now and I was on Facebook, and the algorithms were bringing up excavators and it brought Cloud Store up. So, I asked the salesperson about that excavator specifically and he answered me on a Sunday. So, I liked that. The guy said that he had it and it was in Indiana. We were looking for something close. I wanted to see it. But he didn't want me to see it at first. He was trying to get the dealership to send me pictures and they were dragging their feet. He was patient and so was I. The pictures that I wanted weren't any good. I had an excavator rented at the time and I took a video of what I wanted to see on the excavator that I was running. He tried to do all that but he wasn't getting cooperation. So, he just put me in touch with the dealer.

    The sales process worked out good once I got my eyeballs on the equipment. I would have gone and looked at it by the pictures. But I took a gamble because I didn't have the pictures. But we ended up buying it. It was perfect. I talked to the dealership to make sure that the guy got his commission and Cloud Store got their money and it worked out nicely. So, I'm completely happy with it.

    We were in traffic jams and it was a miserable trip getting the excavator but I was still happy because I was driving home with my new one. I was in touch with the rep the whole time and he was easy to deal with. And if I need something, I'm calling him again unless I can find it right where I'm at. I saved the guy's number because it's from Plano, Texas. He did a good job. He knew what I wanted and found it. He took care of everything and was helpful. I might have paid just a little too much after looking to see what's out there and what I'm seeing for sale now. But it's right in there. There's nothing wrong with commission or profit. I get all that. My son was an auctioneer. So, there's no problem. It was a fair deal.

    Thanks for your vote!
    Verified purchase
    TechSales & MarketingPriceOnline & AppStaffEase of UseRates

    Reviewed Nov. 22, 2024

    I have multiple offices in the state of New Mexico. I own an architectural design group. I also own a real estate development company, which is my general contracting company. We opened a second office in Southern New Mexico and we are currently contracting a lot of debris removal and site cleanups. I asked my partner what he needed and he said he could use an excavator to help increase our bandwidth and increase productivity. I went out and searched for an excavator. He did lead me toward Cloud Store because he purchased a piece of equipment from them in the past. He said he had a good experience, so I tried them and it all worked out really well.

    I have never bought a piece of heavy equipment before and I'm looking for another piece. So, I'm gonna start with them first. Initially, I spoke to a sales rep and he led me through several different pieces of equipment and we helped narrow down my search. Once we picked the piece of equipment and negotiated the price, he handed me off to the next representative of the company that got me through the finance and signature and the exchange of purchase documents, and then there was another person I was handed off to. It was a very seamless handoff every time that we moved to the next subject matter expert to help complete the transaction.

    The prices were what I expected. I had a budget and a price range and they didn't try to upsell me on a more expensive piece of equipment. I feel like we found the right piece of equipment, size, and weight for my price range that had the best mechanical history. The overall purchase process was really easy. It was very simple. I expected a lot more paperwork. It's attributed to my financial status, my bank accounts, and the conduct of our business and how long we've been in business and what we do. I was really surprised at the end of the day that it didn't take another couple of weeks and a lot more paperwork. I was able to search in-between conversations with the different representatives, actually challenge myself to potentially other brands or other equipment, and I found their website easy to navigate and very informative.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for sharing your experience with Cloud Store! We’re really pleased to hear that your excavator purchase was easy and that our equipment marketplace delivered on your expectations.

    It’s great to know that our team helped you find the right heavy equipment for your debris removal and site cleanup projects. Ensuring that customers like you can easily navigate our online equipment marketplace and receive expert support at every stage—from selecting machinery to financing and finalizing the purchase—is a top priority for us.

    Also, great to hear that you found our pricing competitive and transparent.

    Your kind words about the easy process and user-friendly website for buying heavy equipment are greatly appreciated. Feedback like this helps us to continue improving.

    Thank you again for trusting us with your first excavator purchase! We look forward to assisting you with your next piece of equipment. Feel free to reach out anytime—we’re here to help businesses across New Mexico and beyond succeed.

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaffBilling

    Reviewed Nov. 21, 2024

    I was looking at a Bobcat T450 and there were 100,000 of them for sale and Cloud Store happened to be one of the ones that was selling one. I contacted them and I ended up buying one through them. From payment to delivery, it was a little bit slow but otherwise it was, it was pretty good. We had a purchase going for a unit and the lady that I was dealing with, Paula, ended up contacting me back and saying that the inspection report didn't come back to where she was comfortable with it and that she recommended maybe I wouldn't buy that, so we should find something different. It had rust all over it and in the sales photos, it didn't show that. When she finally got the inspection report, she saw that it had rust and then had them send her new photographs and it showed all the rust. I reviewed the inspection report and fully agreed with her. I found the same unit from a different seller. A little bit more hours but better quality as far as the chassis.

    I'm very grateful that that whole process happened with the inspection, but I feel like that should be done before. It might be a hassle for somebody to not have it inspected until they have a buyer. Otherwise, it was a great experience. The salesperson contacted me back and asked how the machine is working. I stated a few issues and she looked into that for me and then she sent me an email. The fact that she reached out after the sale was really cool. We're looking at another unit right now and I've contacted that same salesperson and she's shopping for me, which saves me tons of time.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechStaff

    Reviewed Nov. 21, 2024

    I was on the Marketplace and they had some tractors that I was looking for. One of them caught my attention and I hit further communication and I got an email. Paula, the representative, was excellent and did a very good job of representing me. She spent two days finding exactly what I was looking for. And that was above and beyond the call of the normal duty. I got specific with her and she kept after it until she found exactly what it was. The tractor was $10,000 off of a new tractor and it only had three hours on it. She found it in Missouri. Somebody called her about the same tractor and she asked what I was gonna do and I told her to get it on the truck. I went to two John Deere dealerships here and they were $10,000 higher for the same product. It came out of the blue and I'm very satisfied with what she recommended in the process. I've got a tractor listed and it's a 1720 Ford tractor and it's on Cloud Store’s website.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedRefunds & PayoutsRatesTimeliness

    Reviewed Nov. 17, 2024

    I had to hold up a piece of equipment through Cloud Store. We needed one that had air, heat, and a front door on it, but we didn't get a chance to purchase one because the one I had put the money down on wasn't the right one. We've been searching. I found another one from a Caterpillar dealer, but we can't get a warranty on it. We've been working with Bruno, and it was easy to get in contact with him. But as of right now, we hadn't done anything other than put down the money. We're on a standstill but we found out we couldn't get our money back. He said he could take it over to another Bobcat or other piece of equipment that we decide to purchase.

    What happened was, late that evening, I had to do a hold really quickly in order to get him to hold it and he did it after an hour. The next day, we were able to release it when we found out it didn't have air and heat and I didn't want my friend dealing with it. If you're gonna use a piece of equipment like that, you need to be able to use it at all times and you can't use that thing in the summertime when it's 100 degrees and you're trying to work in it and there is no air. You can't use it in the wintertime when it's five degrees and you're trying to work in it and there's no heat.

    The only problem I had with Cloud Store is that we can't get our money back right now. Everything was fine except the fact that we want to buy from them but we can't get our money back until then. I don't know how long the hold is gonna be. They might hold my $500 and find one, then they might just jack the price off a little so $500 won't make a difference. We still plan to purchase an equipment from them. I was just dissatisfied with not getting the money back.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageTechPunctuality & SpeedStaff

    Reviewed Nov. 13, 2024

    Cloud Store has a lot of inventory and the site was easy to maneuver. Purchasing from them was very easy. The rep that I dealt with was so awesome. She made sure that everything went smoothly. We had a couple of little things that happened, but she fixed them right away and everything worked out perfectly. The best part of the deal was the woman that I dealt with was really good. If I didn't get reach, she called back. She called me right back on any questions. We had a problem with the serial number when it got to the port and they fixed it within 15 minutes, which was great because I was nervous because the guy was waiting there for me. If you're looking for a piece of machinery and you need to get it where you gotta go, Cloud Store is the place to shop.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffLoan ProcessRates

    Reviewed Nov. 13, 2024

    I signed up with Cloud Store a while back 'cause I have a backhoe and I wanted get a mini excavator. I get emails from them all the time and they always text or call me. They're very friendly, and they followed up with me. Usually, the first time, whenever I call or if I have to leave a voicemail, they call me right back. However, I wasn't able to purchase the Takeuchi mini excavator. It costs $14,000, which is a great price for that. It was a 2017 unit and it had low hours. It would have worked out good for me, but I tried several banks and I couldn't get the approval for a loan.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingPricePunctuality & Speed

    Reviewed Nov. 12, 2024

    When I needed an I28 Bobcat, it seemed a quick thing to do with Cloud Store. The salesman and I talked about it having AC and I was expecting a machine with AC but it doesn't come with AC. They also didn't know a lot of stuff about it as far as hydraulic hoses. They don't know what they're selling. It was like I was talking to the blind. Also, the grand total was supposed to be 20,000 but I got charged an extra 500 that I was unaware of. Overall, it wasn't that great of a sale. I wasn't happy.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageRefunds & PayoutsStaffTimeliness

    Reviewed Nov. 4, 2024

    The salesman, Cameron, was right on it when I was trying to buy a Bobcat truck which is six years old. He indicated I was getting a jewel and I was really impressed with what he said. I saw a picture of it, and it looked pretty decent. He was gonna have it serviced but they couldn't have had time to have it serviced ‘cause they delivered it the next day.

    A truck driver drove in and arrived at my house at 1:00 a.m. When he delivered it, the bucket was full of concrete. He felt bad and ground and ground. I went and got some stuff for him to grind that concrete out. We had a grinder to grind the concrete out of the bucket, but it had concrete splattered all over. He couldn't get it all done. I felt sorry for him. He was so covered in dust. I told him he could spend the night with us. He was a super nice guy. I paid him $200 but he didn't ask for anything. I had to scrape the concrete off and had it repainted. The first time I drove it, the track came off it. The grease in the track was low and probably caused it to pop off. After I bought it and had it delivered, Cameron would not answer my phone calls. I would get a message saying he would call me right back but he never did in four weeks. I was frustrated in the worst way and wouldn't recommend buying from Cameron ‘cause he won't stand behind what he is selling.

    I got Bobcat people to come out. I have another Bobcat and it took my other Bobcat putting that track back on. They had to fill it up with grease. But Cloud Store contacted me and want to make things right. I've told them all of the issues and sent them pictures. They told me to send the invoices and we're gonna do that today. They are gonna pay me $250.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 2, 2024

    When I got the machine first, I couldn't even use it and I wasn’t happy. The planetary assembly on the right side was completely dry. There was no oil in it and it was 300 dollars for servicing, washing and filtering it. It took about three days before I could use it. But it wasn't a bad experience. Nick, the rep, was very responsive. The only thing Nick did that I did not like was, I had another machine I was looking to get and I put a $500 deposit down on it, and Nick didn’t see that. But he was good. My co-worker is looking to get a machine also and I told him to check in with Cloud Store so, I gave him Nick's number. I'm supposed to have a year warranty on the machine and I need to call them. I've been working a lot. So, I didn't have a chance of getting that leak fixed on my machine.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBillingTransparencyHonesty & Transparency

    Reviewed Oct. 30, 2024

    Cloud Store had the right tractor I was looking for, and it was a very good deal. Once I found the tractor I wanted, I put a down payment on it. Then they went through the process to get it ready for shipping. When all that was done, I owed the full plan payment, and they delivered it. They could have been a little bit better in providing updates on what was happening. After I put my down payment, I didn't hear anything for a few days. So, I had to check back and find out what was going on. Other than that, my experience was excellent. Once things got going, everything was great. During the process, I spoke to a very professional and very reassuring rep. Overall, Cloud Store is a good service. They're honest brokers. They did a good job.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for taking the time to share your experience with Cloud Store! We’re happy to hear that you found the right tractor at a great deal and that our team provided professional support during the process. We appreciate your feedback on the communication—keeping our customers updated is a priority, and we'll work to improve this part of our service. It’s wonderful to know that, once everything was in motion your experience with us was excellent. Thanks again for choosing Cloud Store, and we look forward to assisting you with any future needs!

    Verified purchase
    Customer ServicePriceStaffLoan ProcessRates

    Reviewed Oct. 30, 2024

    I looked up a stump grinder then Cloud Store's website came up and they have one of those boxes in there that say, "Hey, do you need help searching something?" I started chatting with them about what I was looking for and the price and they helped me from there. The lady, Riley, was really helpful. She would call me and make sure everything is fine. There were lots of steps that needed to be taken for the purchase, but it was smooth. The loan could have been better though. The pricing was high considering the interest rate. Still, I would definitely recommend Cloud Store and say, "Hey, check them out, see if they have any machinery that you're looking for."

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for sharing your experience with Cloud Store! We're really pleased to hear that Riley provided attentive support and made the process smooth for you. We understand that financing terms are an important part of the purchase, and we're carefully working to expand our lending partners to offer more competitive options. We’re glad you found the service helpful and appreciate your recommendation. If there’s ever anything else we can assist you with, don’t hesitate to reach out. Thanks again for choosing Cloud Store!

    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffRates

    Reviewed Oct. 28, 2024

    My experience with Cloud Store went very well. I purchased a mini excavator and the process was about a month and a half. The gentleman called me a few times and had machines for me to look at. At that point, my father was dying, so I couldn't take care of it. When I was able to, the gentleman sent me some more machines that they had and there was one that we liked. He really tried to work with us and get us the machine. We secured it and sent the money for it, then it was delivered.

    The prices are well, but the delivery was a little messed up. Cloud Store paid for the delivery, but the company they paid didn't have a driver, so they ended up having to get somebody else. I had to wait for them to run a background check on the person before they could give him the machine to drive somewhere. Still, the salesman that I worked with was outstanding. When things went wrong with the transport, he tried to make sure they can hurry up and get some way to bring it here. He kept in touch with me and let me know what was going on. It was out of their hands for it to get done, but he tried to do all that he could. I was happy with it.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for sharing such a detailed review of your experience with Cloud Store. We’re honored to have been able to help you find the right mini excavator during what must have been a challenging time.. Your patience and understanding through the delivery process mean a lot to us, and we’re glad to hear that our salesperson was able to stay connected with you and keep you informed.

    We apologize for the delay with the transport service and appreciate your flexibility as we worked to resolve it as quickly as possible. This feedback helps us improve and we’re committed to making every step smoother for our customers. Thank you again for choosing Cloud Store, and please reach out anytime!

    Verified purchase
    PriceRates

    Reviewed Oct. 27, 2024

    I liked their price. They also had what I needed more readily available compared to others. I would recommend them.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for your kind words and recommendation! We’re so glad to hear that our pricing and availability made a difference in your experience. It’s our goal to offer both value and convenience to our customers, and it’s wonderful to know we met your needs. If there’s anything else we can help with, please don’t hesitate to reach out. Thanks again for choosing Cloud Store!

    Verified purchase

    Reviewed Oct. 27, 2024

    I was looking for something on Facebook and when I saw Cloud Store, it was quite good. Everybody also said it was good so we went with them.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for sharing your experience with Cloud Store! Pleased to hear that you found us through Facebook and that others had positive things to say as well and it’s great to know we met your expectations. If there’s anything more we can do to assist you, feel free to reach out. Thanks again for choosing Cloud Store!

    Verified purchase
    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed Oct. 24, 2024

    When I had a question, Cloud Store's salesperson answered it, and when I had a concern, he took care of it. He also went through the trouble of trying to find me the best price on what I was looking for and tracking it down by the particulars on it. He gave me more options than just the one and made some recommendations that I felt were more of what I needed. You don't usually get ahold of people that'll give you their personal phone number if you have any questions to call, and that was what turned the tide for me. He gave me his personal phone number. He sent me text messages to let me know he found a machine and also sent a picture of it.

    I wanted the thumb that you put on the machine and he didn't have one with a thumb on it but he was good enough to give me a discount so I could put a thumb on it. I was putting $25,000 out there and there have been so much scams going on but he assured me. I felt confident about the way that he did. I would recommend Cloud Store because they were very personable and upfront with everything. They didn't have anything to hide.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thanks so much for sharing your experience! We’re glad to hear that Travis was able to help you out and make the process smooth. We always aim to give customers the best options that can fit their situation and needs and make sure you feel as confident as possible in your purchase. The personal phone number and text updates are just part of how we try to keep things real and straightforward, which our customers appreciate.

    We know it’s a big deal to wire $25,000 especially with all the scams out there, so it’s awesome to hear that our team made you feel comfortable and upfront. Glad the discount for the thumb attachment worked out too!

    Thanks again for trusting us, and don’t hesitate to reach out if you ever need anything in the future. We appreciate the recommendation!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Sept. 22, 2024

    I reached back a few months ago about a mini excavator. I was looking for one to purchase. Somebody called me and asked me whether I was still looking for one. His name was Jason. At the time, I was just searching. Then he called me out of the blue and said, "Are you still looking?" I said, "What do you have?" He was telling me the options that he had. He had a nice one. I went on and went with that one he had. Everything went well with my purchase experience. At the last minute, he switched me over to Ashley. I had to start talking to Ashley. I asked Ashley when the payment was gonna be due and she said on the 15th. But they still haven't taken it out of my account yet. But they were professional and the timeframe of getting back to me, always checking up with me, and delivering the mini ex, the rep always kept calling. It was a good experience with them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & TermsPriceSales Tactics

    Reviewed Sept. 21, 2024

    I called Cloud Store and talked to Nick. He gave me a good deal on the skid loader and told me that it was available and when I could get it. I needed it right away, and he made it work. However, I was a little upset because it wasn't in the shape that it was said to be in. They told me that the machine was in great condition but when I received it, it had two blown high pressure hydraulic lines, and it was not usable. It cost me close to $500 to get two new lines made and I had to buy all new hydraulic fluid for the machine.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Sept. 21, 2024

    I touched base with dealers along with Cloud Store. I found this one particular unit that Cloud Store had, and it was a fair price for a low-hour machine. I needed to make a quick decision and I also got tired of looking. I thought that unit was gonna be a good choice, so I pulled the trigger. Paula, the lady I was dealing with, was very nice, professional and attentive. She made an attempt to answer any questions I had and stayed on top of things the whole time that we were conversing.

    I had contact with Cloud Store about eight months ago, and I was conversing with an individual by the name of Sam. He was also very nice and seemed to be knowledgeable, but I had a reason where I decided not to buy at that time. When I decided to buy, I asked for Sam, and apparently, he is no longer there, then Paula came on the scene and we went from there.

    There was one more in particular that had a large selection of machines, and I talked with them. I took a week looking around to see what was available, and Paula zeroed in on me. She was even available on Saturday and Sunday, which was a real plus. That helped me right there. Cloud Store works with dealers, and this machine that I got came from a cat dealer in Pennsylvania. There were some questions I had about that and some other machines, and she got the answers for me. Overall, I had a good experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingPriceStaff

    Reviewed Sept. 20, 2024

    I did an online search for an item I was looking for and on several that I inquired about, Cloud Store was the first to respond. I hadn't dealt with them prior and it's hard to evaluate the validity of listings online, so I'm generally a little hesitant. I was gonna make the purchase and then I stopped short of the purchase online because of that concern. Somebody reached out to me directly and I was able to talk to a person and alleviate my concerns. They were responsive, and I was impressed.

    There were some logistics matters because it was a larger item that required freight, and they got a freight quote for me. I was able to arrange freight myself for a lower cost, but they were amenable to that, which was great. I made the purchase through them and arranged my own freight and they put me in contact with the location that it was at for the freight. They were helpful, and it all went very smoothly. Overall, it was a very positive experience and I'd recommend Cloud Store. I was impressed enough that I already put a Google review for them. I generally don't take time for those kind of things, but the point of contact, the initial salesperson, was great and I want to specifically note her help.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingPunctuality & Speed

    Reviewed Aug. 28, 2024

    Justin didn’t exaggerate anything and worked quickly to pull the deal together. Tractor and deal was just as described. He sent lots of pictures and answers to all questions was prompt. Shipping was even a little early. Financing was super easy and quick. Justin didn’t pressure me at all, just was available to answer questions.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Aug. 11, 2024

    Everything was fine when I purchased from Cloud Store. I called the representative and he talked very nicely. He was very experienced and he handled everything professionally. I was well amused at that. Their price was also fair.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 9, 2024

    Cloud Store is very expensive, but it was for security purposes. I don't mind paying. Also, they have good customer service. They contact me and call me all the time when I need something.

    Thanks for your vote!
    Verified purchase
    PriceRates

    Reviewed Aug. 8, 2024

    Cloud Store is like any other big equipment dealer, but they're everywhere. I was hesitant to proceed with it because I never heard of them before. But we went through, and everything was good. The price was right.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingPriceStaffRatesTransparency

    Reviewed Aug. 8, 2024

    I like the selection and the price at Cloud Store. They had the item that I was looking for and working with them was extremely easy. I talked to the rep on the phone before ordering the product, and they explained the process of how it would go. I was comfortable moving forward with the purchase and I purchased a Zero Turn John Deere lawn mower. It's a commercial grade mower. I have a large piece of property that I need to mow, so I need a good mower to do it.

    Being a large piece of equipment, the place from which I purchased was in Arkansas, and I'm in Texas so shipping and freight is an issue for something that large. But the experience with Cloud Store on the shipping side was very easy and transparent. It was also extremely affordable so much so that it still made it a better purchase than a lot of the locally advertised machines. The mower performs as described, and it arrived in the condition that it was shown in. I'm very happy with the purchase and would recommend Cloud Store.

    Thanks for your vote!
    Customer ServiceSales & MarketingStaff

    Reviewed Aug. 5, 2024

    I happened to be In the market for a telehandler forklift on Facebook marketplace and then Cloud Store ad popped up. At first I was very skeptical about making a decision in purchasing equipment through this site. So, I took a chance and Paula was able to manifest a deal. I was beyond ecstatic in her knowledge. She was very patient along with her superb customer service. I say she was my genie in a bottle. I definitely recommend this company and Paula to everyone that's looking for great equipment and satisfaction. Thanks!

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you so much for sharing your experience! We're thrilled to hear that Paula could assist you with your telehandler forklift purchase. She joined the Cloud Store team pretty recently and so it's wonderful to know that her knowledge and customer service made such a positive impact. We appreciate your recommendation and look forward to helping more customers like you find the perfect equipment. Thanks again!

    Verified purchase
    Staff

    Reviewed Aug. 5, 2024

    I would recommend Cloud Store. My experience purchasing from them was straightforward and easy. The rep I spoke with was very professional, courteous, and knowledgeable, and I was perfectly fine with what they had to offer.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for your positive review! We're so pleased to hear that your experience with Cloud Store was straightforward and easy. It's great to know that our rep was professional, courteous, and knowledgeable, and that you were satisfied with our offers. We appreciate your recommendation and look forward to serving you again.

    Verified purchase
    Customer ServiceSales & MarketingPriceRefunds & PayoutsStaffBillingRates

    Reviewed Aug. 3, 2024

    I was searching for a piece of equipment and ran across Cloud Store on the internet. But their prices are determined by other equipment people who are selling these items. So it wasn't a fair deal. It was whoever had the property that I was interested in. I spoke with people to purchase and the customer service was fairly good.

    But it seems to me there was some type of a discrepancy. They advertised you could buy with a credit card and when it came time to do it, it was not functional. That was the only thing that was a little bit sketchy on their part and we had to scramble around to try to figure out how to get the money. They wanted paid up front. Also, they're in Texas and we're in Ohio and the equipment was someplace else. We weren't about to send somebody a $42,000 check and have no idea who they are and that a piece of equipment even existed. We ended up working a deal to where we gave them half of it. We stepped out and gave them 20,000 and we were sitting on the edge of our chair until they said, "Well, we don't know when we can ship it for those deals."

    Then, we saw a great big semi rolling down the road with our equipment on it, it was kind of touch and go. There was a couple of things wrong with the pieces of equipment that I asked them to verify for sure that these items were perfect. One of the major ones was not and still is not. I'm kind of a little bit disgusted. But I would recommend them.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for your feedback. We apologize for the inconvenience regarding the credit card payment and any discrepancies in communication. We strive to ensure transparency and reliability. We're glad the equipment was delivered, but we regret that some items were not as expected. Your comments will help us improve. We appreciate your recommendation and hope to better serve you in the future

    Profile pic of the author.
    Sales & MarketingStaffBilling

    Reviewed July 23, 2024

    So I was contacted by a sales rep who tried to sell me a tractor with accessories that I didn’t need or want. The down payment was sent and when my research was complete I began to worry about the legitimacy of the business and cancelled the deal. They kept part of my down payment for “processing fee” which was excessive and unnecessary. Beware and do your research before sending any money. Word to the wise....

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for sharing your experience with us. I'm really sorry to hear about this.

    We pride ourselves on our integrity and customer service, so it’s unfortunate to learn that your research didn't align with what the rep had discussed with you. I understand your concerns about the legitimacy of the business and the processing fee, and I want to assure you that we take this very seriously.

    Please contact our customer service team directly at help@cloudstore.co with your down payment details. We will review your case and work to resolve any outstanding issues, including reassessing the down payment.

    Your feedback is invaluable in helping us improve our services. Thank you for your patience and understanding as we address this matter.

    Verified purchase

    Reviewed July 11, 2024

    Cloudstore was the only one where I could get the piece of machinery that I needed. Purchasing the MT85 was okay and it's been okay so far, except for all the hassles of everybody bothering me afterward. Other than that, Cloudstore is good.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for your feedback. We're glad Cloud Store could provide the MT85 you needed. We apologize if our follow-up to ensure the machine was working well was bothersome. Our intent was to provide excellent service. Your input helps us improve, and we appreciate your understanding. Thank you.

    Verified purchase
    Customer ServiceContract & TermsSales & MarketingPricePunctuality & SpeedRefunds & PayoutsStaffBillingRatesTransparencyTimeliness

    Reviewed July 11, 2024

    I saw a YouTube promoter mentioning Cloudstore and I checked them out. I was hesitant up until the point of sending my payment through the bank because it was a wire transfer, and it was quite a substantial sum. Once I sent my wire, I sent a text directly to the representative that payment had been sent. I received a confirmation a little while later that they got it on their end and that they would update soon. That was on a Thursday and Monday afternoon, I received a call that my tractor would be delivered the next day and I would receive a call from the delivery driver. The next morning, I got a call at 3:15 and on Tuesday afternoon, I had a tractor sitting in my driveway.

    The rep was great and communicated well. He kept me informed about each step of the process. I wouldn't hesitate now to use them again. It was just at the onset of doing that, not being familiar with them and so many scam artists in different places. I was wiring a substantial sum of money to buy a tractor so there was always this hesitancy if it was legit or was I being taken care of or being taken advantage of. But now, after dealing with Cloudstore, I would recommend them to anybody.

    The purchase price was fantastic because I purchased below what would have been a dealer cost. Mine was in a reverse auction so every 12 hours, the price dropped and I called it at the perfect time when it was within my budget. It ended up costing me more than I had anticipated in the end because it was being shipped 900 miles so there was a substantial shipping cost. But it was still cheaper than buying something local even after paying taxes and shipping. So that was great. But naturally, if I could have bought it at that price locally or even been able to go get it myself, it would have been some savings. I saved money regardless. It was a very quick process because it was a turnkey deal. I let them handle all the shipping and I did all payments one time to them. And then I just waited.

    The tractor is what I expected and what I paid for. It's the best multi-purpose tractor I could buy to do, at least, most of the things I need to do. I've done my research and it was the tractor I wanted. It was as described. It was delivered around April 22nd so, it’s going on three months. If it would quit raining, I'd use it a whole lot more. We've had a lot of rain over the last bit so it's hard to do the things I need to do without tearing up the yard and property.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for sharing your experience with Cloud Store. We're pleased your tractor was delivered promptly. We understand your initial hesitancy and we're glad we could alleviate your concerns. The fact you found us through Tractor Time with Tim is great. We're glad he could make you feel more comfortable using us to buy your tractor too. We value your recommendation and look forward to serving you again.

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed July 10, 2024

    Cloudstore's website was clear and comprehensive. They had a simple and straightforward process. I would recommend that. It was a reverse auction and I got a good price. They were responsive and once I won the bid, they contacted me right away. They made sure that the shipping was taken care of properly and the truck delivered my order quickly. It was brand-new, so it came with a factory warranty.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for your positive feedback. We're really pleased to hear that you found our website clear and our process straightforward. We aim to make our website easy to understand while providing the information you need to make informed decisions. We're glad you got a good price through our reverse auction and that our team ensured a smooth and quick delivery. We appreciate your recommendation and look forward to serving you again

    Verified purchase
    PriceStaffEase of Use

    Reviewed July 10, 2024

    I talked to one of the Cloudstore representatives, and he was extremely helpful. The website was easy to use too, but I ended up not buying through them. I used the website to find the deal. Because of how taxes worked, it was cheaper for me to buy direct instead of through Cloudstore. That's their biggest problem.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed July 10, 2024

    I had a very nice experience with Cloud. I was looking for a Bobcat for my husband, and the guy I talked to said he found one. I said, "Okay. Cool. How much down do I need?" He told me the price, and I said, "That's okay." We've seen higher prices. I told the guy, "I need to hold it for 30 days." He said, "There's no problem. Just send me $1,000 deposit and we'll hold it."

    The guy on the phone was great. I've never wired money before, and he walked me through it fine. That was my initial $1,000, then when I went to do the rest of it, I took it to the bank. The bank helped me 'cause that was a larger amount. My bank lady said, "Bring that in here," and she checked it. Within four weeks, I had the Bobcat. The purchase process was very easy, and I've never done it before. People have already asked me about Cloudstore, and I explained it to them. That was good.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for sharing your positive experience with Cloud Store. We’re thrilled to hear you found the Bobcat for your husband and that our team made the process smooth and easy for you.

    It's also great to know our representative guided you through the payment process, ensuring you felt comfortable every step of the way. We're glad the transaction went smoothly and you received the Bobcat when you wanted it delivered.

    We appreciate your recommendation and are here to help if you need further assistance.

    Verified purchase
    Customer Service

    Reviewed July 2, 2024

    I got in touch with a guy named Jeremy from Cloudstore and he was absolutely awesome. He took all my phone calls and was right on top of things. He was great to work with and if I ever do this again, I'd like to go through him because he was great. I got a 2018 Bobcat T590 and I love my machine. It runs great.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for this positive feedback! We're thrilled Jeremy provided such excellent service and that you're loving your 2018 Bobcat T590. Hearing that it runs great and meets your needs is great too. We aim to make every experience just as positive and look forward to assisting you again. Enjoy your new machine!

    Verified purchase
    Price

    Reviewed July 1, 2024

    I saw the tractor on Cloudstore. It was getting less and less so often, and when I thought somebody else might snag it up, I bought it. I'm not real happy with John Deere Financial but I was happy purchasing with Cloudstore. I got a tractor in my driveway, and it didn't cost a whole lot. I've used it once when I took it over to the neighbor's house and scraped some weeds.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for sharing your experience. We're glad you found a great deal on your tractor through Cloud Store and that it arrived as expected. We appreciate your patience and understanding with John Deere Financial, we plan to have an alternative solution going forward. It's great to hear you're already putting your tractor to good use. We look forward to serving you again in the future.

    Verified purchase
    PriceRates

    Reviewed June 29, 2024

    I did an online search for a piece of equipment that I wanted which was a specific John Deere mower. That led me to numerous listings, but Cloudstore was the one that had the machine for a price that I could afford. I was very satisfied with my purchase. I made a good deal.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for your feedback. We're delighted to hear that you found the John Deere mower you wanted at an affordable price through Cloud Store. We're pleased that you are satisfied with your purchase and feel you made a good deal. We look forward to serving you again in the future.

    Verified purchase
    TechStaffBillingHonesty & Transparency

    Reviewed June 29, 2024

    I wanted a skid steer and Cloudstore was handy but they lied to me two or three times. The salesman had me one that payments were gonna be about $800 on it. It didn't come available and he put me another in and said it'd be around the same thing. But when I got my contract, it was $1,200. He could have been truthful with me.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for your feedback. We sincerely apologize for the discrepancies and any inconvenience you experienced. It appears that the terms were adjusted since the machine was over 10 years old. The new terms were sent and signed, but we understand this might have been overlooked. Transparency and honesty are critical to us, and we regret that this was not reflected in your experience. We will address this internally to ensure better communication in the future. We appreciate your input and hope to regain your trust.

    Verified purchase
    Customer ServiceSales & MarketingPriceMaintenanceStaffRates

    Reviewed June 29, 2024

    We were looking at different companies, and Cloudstore was had the machine that we were looking for at a reasonable price. We contacted them online, and in less than 24 hours, we received a call from the sales gentleman. He asked me what we were looking for and he said that he didn't particularly recommend that machine that we were looking at because of the company that it was coming from. They had had a lot of complaints and so with it coming all the way into Idaho, he said, “I'd hate to have something shipped out to you and break down.” They also hadn't had a very good response with that dealer, so he located another one that was nicer and a little bit less money. He said it had been serviced by CAT and it was ready to go. So I took it and we did the financing, and we were done. It was excellent customer service. I'd recommend them.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for sharing your experience! We're delighted to hear that our sales team provided excellent service and took the time to find a reliable machine for you from our certified network. We value your trust and are glad the alternative recommendation met your needs. We appreciate your recommendation and look forward to serving you again.

    Verified purchase
    Staff

    Reviewed June 28, 2024

    Cloudstore's rep stuck right with me, and soon as I got him everything, he got it right through. It was a good experience.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for sharing your positive experience with Cloud Store! We're glad our representative provided excellent support and ensured a smooth and efficient process for you. At Cloud Store, we push to deliver top-notch customer service and satisfaction. We appreciate your feedback and look forward to assisting you with your equipment needs in the future.

    Verified purchase
    Staff

    Reviewed June 28, 2024

    Cloudstore had the equipment that I was looking for. The purchasing process went smooth. And the guy I spoke to was helpful. He gave me a couple of options and hooked me up with financing. I’ve recommended a couple of people to check Cloudstore out.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for your positive feedback! We're thrilled to hear that Cloud Store had the equipment you were looking for and that the purchasing process went smoothly. It's great to know our representative provided helpful options and assisted with financing. We appreciate your recommendations and look forward to serving you and your referrals in the future.

    Verified purchase
    Customer ServiceContract & TermsPriceRates

    Reviewed June 28, 2024

    I searched for my machine and Cloudstore had one available that met my price point. We had a couple of phone conversations and we decided that instead of me paying them, I would work directly through the dealer that they were representing. The dealer ended up attaching a fee for their service that they got on the backend. So, it worked it better for me and they were willing to work with that. It went very smoothly.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for your feedback! We're glad you found the machine you needed at Cloud Store and that it met your price point. We're pleased our team could work with you to facilitate a smooth transaction directly through the dealer. Your positive experience is important to us, and we appreciate your trust in Cloud Store. We look forward to helping you with your equipment needs in the future.

    Verified purchase
    StaffValueFollow-Through

    Reviewed June 20, 2024

    Very pleased, I was very skeptical in the beginning, had not heard of this company however Justin went out of his way to reassure me it was a legitimate company, everything was as he stated and I received my tractor as promised. Would highly recommend them if you are looking for a great value and excellent service.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thanks for the review, Robert. Really pleased to hear that Justin was able to represent Cloudstore well and we were able to get you a nice like-new tractor.

    Verified purchase
    Customer ServiceRates

    Reviewed June 19, 2024

    Once I found the tractor I was interested in I started making contact with Cloud Store. After several emails I exchanged phone numbers with Justin ** being very leery of buying such a large purchase online, their process left me in control at all times, tractor was delivered on time and I am enjoying using it around our ranch. I highly recommend Cloud Store and Justin **.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for sharing your story! We're glad to hear that Justin and the Cloud Store team made you feel in control throughout the purchase process. It's fantastic that your tractor was delivered on time and that you're enjoying using it around your ranch. Your recommendation means a lot to us, and we're here for any future needs.

    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedStaff

    Reviewed June 11, 2024

    Purchasing through Cloudstore was okay. I spoke with a representative. Their level of knowledge about their site was mediocre. Communication could be improved, too. The skid-steer didn't come with a bucket or the treads were really worn on their equipment. So, some of the stuff could have been communicated clearly. When I got the equipment, I had to spend a lot more money to get it working. Overall, the purchase process did happen fairly quickly, which I was happy about.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Justin, thank you for your feedback on your recent purchase. We strive for excellent service and appreciate your review.

    We're glad the purchase process was fast, though it seems our communication could have been better. We'll work on providing clearer information and ensuring our team can assist more effectively. It's important for our customers to fully understand the machine's condition before committing. To do this, it needs to be clearly communicated that we can provide detailed inspection reports, videos of the equipment, and more, so you know exactly what you're buying.

    Your experience is valuable to us, and we'll use it to enhance our services. If there's anything more we can do for you, please reach out.

    Verified purchase
    Online & AppStaff

    Reviewed May 26, 2024

    I purchased an MT100 Bobcat. It was a pretty flawless experience. I spoke with someone and then we did all the wire transfer stuff because it was a large amount of cash. It was absurdly easy. I like that Cloudstore could get anything anywhere in America. Their reach is so wide. They had 10 times more product than anybody else I could find without scouring the internet for every little local dealership. Also, their website is good. It's pretty user-friendly.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    We're thrilled to hear that you had a flawless experience and found our wide reach and user-friendly website helpful in securing your MT100 Bobcat.

    Verified purchase
    Sales & MarketingOnline & AppRefunds & PayoutsStaff

    Reviewed May 26, 2024

    I purchased an MT85, which is a track loader machine made by Bobcat. I had to pay for it to be delivered directly to me and Cloudstore set up the trucking. In my area, it is tough to find that machine and they helped me find it in Wisconsin and everything worked out great. It was advertised on their website. The only thing that was missing on this machine that I bought were serial numbers, which would be a big plus if you wanna do any kind of equipment. If you just put in a serial number or something, that would be a big help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechSales & MarketingPriceStaffRatesCommunication

    Reviewed May 25, 2024

    The price that they quoted was the price that I got the tractor for. But they did a very bad job with their communication on how they worked. They told me, “Don't talk to the store about the tractor ‘cause they're gonna quote you the different price, whereas we deal direct through John Deere's corporate office. We can get better prices.” I felt a little insecure about that. I talked to the store about the price they added at, and it was about $7,000 higher. But as I talked to my salesman at Cloudstore, I started to feel comfortable that what he was saying was correct.

    After I wired the funds and was expecting my contract fulfillment and information, I didn't get it. So I called them up and said, “Hey, I need to see the purchase order. I need to see that that tractor’s been taken off the sales floor. I need something that makes me feel more comfortable with how this is going down,” because of their lack of communication. The salesperson said, “I'm traveling right now. Can I get it for you tomorrow?” That really freaked me out. I told him, “Are you telling me that you don't have anybody in your office that can send me all of these things that I need?” Within a couple of hours, they'd gotten me everything. I was able to call John Deere corporate and confirm that they actually worked through corporate. I was able to confirm the CFO whose email I had gotten was a real email and was a real person. So I felt comfortable again. Cloudstore is legitimate but they need to work on their communication through the process.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for your feedback. We apologize for the communication issues during your Cloud Store tractor purchase. Clear and timely updates are crucial, and we are committed to improving that. We understand, we're glad you felt reassured after confirming our legitimacy. Your trust is important to us. For further assistance, please contact help@cloudstore.co

    Verified purchase
    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed May 24, 2024

    I gave the Cloudstore rep what I was looking for, and I told him I wasn't in a hurry in finding. And over the course of six months, I wasn't in a hurry. He listened to what I wanted and kept sending me machines until we found the right one. He was very attentive. He found the perfect machine for me and good price on it, and got it all taken care of. All I had to do was a bit of electronic paperwork and pick the machine up. Even after the sale, the rep called to make sure everything was good. Good communication. Call the rep and he would find you what you're looking for and keep on looking if you don't find it until he got what you need.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for the detailed review Kenny. We’re so glad to hear you we did the heavy lifting for you. That’s what we’re here for, to make it easy for you. Have a wonderful weekend.

    Verified purchase

    Reviewed May 24, 2024

    I purchased a mini excavator and Cloudstore was the cheapest. People should go ahead with purchasing and just stay on top of it like normal.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for the review, Paul. We appreciate your business and since we have certified dealers coast to coast, we’re sure glad the team found you something quality in your price range.

    Verified purchase
    StaffBilling

    Reviewed May 24, 2024

    I reached out to Cloudstore and then a rep contacted me. I negotiated a deal, made the payment and picked the machine up. It was pretty straightforward and easy.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    We're pleased to hear that the process was straightforward and easy for you! We hope you enjoy your new machine.

    Verified purchase
    Customer ServicePriceRates

    Reviewed May 23, 2024

    I like the price and easiness of purchasing at Cloudstore. I reached out and they sent me options. Their customer service was great. Their products have very good quality as well.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for your wonderful review! We're thrilled to hear that you enjoyed our competitive pricing and seamless purchasing process at Cloudstore. It's great to know our customer service met your expectations and that you're satisfied with the quality of our products. We look forward to serving you again!

    Verified purchase
    Sales & MarketingPriceRatesFollow-Through

    Reviewed May 23, 2024

    I purchased a track loader. I told them what I was looking for and the price range I was looking for. They were able to find me something in that price range and we were able to make a deal. Everything went as advertised and they delivered what they said they were gonna deliver. I didn't have any issues at all. I would use them again if I was looking for another piece of equipment. Their selection was good. The prices were in the same ballpark as everything else. I didn't find it to be any cheaper. But I was just looking for one particular machine within a particular price range and they were able to find it for me. I'd recommend Cloudstore.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for sharing your experience! We're delighted to hear that our team was able to meet your specific needs and provide a seamless purchasing process. We take pride in delivering as advertised and ensuring customer satisfaction. Your recommendation means a lot to us, and we look forward to assisting you with any future equipment needs.

    Verified purchase
    PriceRates

    Reviewed May 9, 2024

    The guy that I worked with did a good job. He made it very easy and convenient. He was very straightforward. The purchasing process was easy. We agreed on a price. I sent him the money and I got the tractor. The price was fair, too.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for your feedback! Providing a straightforward and convenient purchasing process is always our top priority. We appreciate your business and hope you enjoy your new tractor! If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed May 7, 2024

    The purchasing process was lickety-split. They asked me what I wanted and five minutes later, I was signing paperwork. Everything was great with Cloudstore until last week when they tried to charge me eight grand for a machine mix-up to have it sent back then brought back. I wanted a hand-controlled machine but they sent me a foot-controlled machine. The guy said that I didn't verify what machine I wanted. But he also worked with me on a previous transaction with another machine so he had all that information of exactly what kind of machine I like to run. He needs to be more upfront about things and looking through things. I washed my hands off them, went to my local Bobcat dealer, and traded in the excavator and T66. Bobcat cut me a deal, and I got two new machines.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for your feedback, David. Your input is invaluable in ensuring we provide tailored solutions that meet your needs. While we diligently research and collaborate with our certified dealers the unique insights on our customers business needs/use case help to ensure the perfect fit for their requirements. We're glad you found a solution with Bobcat and appreciate your business. Please reach out if you need further assistance.

    Verified purchase
    PriceRates

    Reviewed May 7, 2024

    The price was expensive through Cloudstore but it’s alright. People could go there. I will.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for your feedback. We're pleased to hear that you experienced the value in our services. At Cloudstore, we're committed to providing top-quality solutions tailored to your needs. Your willingness to return speaks volumes, and we're grateful for your support. If you need anything or have any questions, feel free to reach out. We're here to help.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 2, 2024

    The auction process was smooth, and Justin was very helpful and communicative all the way. Any questions were answered quickly. The tractor arrived exactly as expected, and the description was spot on. Thank you for a great transaction. I can highly recommend Cloudstore for anyone looking into buying a piece of equipment.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    We're excited that your auction went smoothly with Justin's assistance. The tractor matched expectations, showcasing our commitment to accuracy. Your recommendation is much appreciated. Don't hesitate to contact us anytime!

    Verified purchase
    Sales & MarketingPunctuality & SpeedOnline & App

    Reviewed April 28, 2024

    Cloudstore had what I was looking for. The tractor popped up on their website, I contacted them about it. Everything went smooth. We negotiated. Being they’re in Texas, I'm in Washington State, the tractor was in Kansas. All of that was done sight unseen. It was represented truthfully. Once I got the tractor, it was exactly as Cloudstore said it was. They scheduled shipping. It showed up two weeks later. And I couldn't have been happier.

    I'm an old school guy. I'm getting up there in age. So, paying a big purchase like that online is always scary because I would never know if it was legit. I never met any of these people. But they gave me multiple options on how to pay. They gave me bank names. I could do my due diligence and make sure it was legit. It went well. We just did a wire transfer and it was smooth. I felt confident that I wasn't getting scammed.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    We're grateful you found the tractor you wanted on our site, and negotiations went smoothly. At Cloudstore, transparency is key, and we're thrilled the tractor matched your expectations. Buying big online can be stressful, so we're glad our payment options eased the process. Thanks for choosing us!

    Verified purchase
    Customer ServiceSales & MarketingPriceStaff

    Reviewed April 25, 2024

    I really like the Cloudstore rep that we were dealing with. I was comfortable with him. His follow-up is good. He was asking for the sale but he wasn't overbearing. The overall purchasing process was easy. I would do it again. I got a 2023 Kubota and it works as we intended it for, which is more of a forklift and an all-around machine for the shop. It's met our expectation.

    The only thing is the front end loader attachment is not even. The right side will sit down about three quarters of an inch sooner than the left side. But because we're not using it for grading, it hasn't been of high importance for me. We built our own attachment to use for our steel on and off our plasma table. The heaviest piece that we lift is 340 pounds. So, it's well within the spec of the tractor and it's center-mounted so it's not weighing one side over the other. Overall, Cloudstore is worth looking at. Initially, I was a little skeptical because I couldn't find a lot of reviews online, but they delivered on the day that they said that they would. The driver who came here offered to accommodate because he was gonna make it here after-hours.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thanks for sharing your experience and letting us know about the uneven issue with your front end loader attachment. We will let Isaiah know about this to see if he has any recommendations for you. We appreciate your business and for recommending Cloudstore!

    Verified purchase
    Staff

    Reviewed April 16, 2024

    Dealt with Justin ** and he did an outstanding job answering my questions and was responsive throughout the process. Would recommend the company and Justin to anyone looking for a tractor or tractor attachments. The company has some of the best overall selection for multiple brands across the country. Please reach out to Justin ** for any help on equipment or tractor attachments.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you for sharing your positive experience with Justin and the company. We are glad to hear that Justin was responsive and provided outstanding service. We offer a wide selection of tractor and tractor attachments and are happy that you would recommend us.

    Verified purchase
    PricePunctuality & SpeedStaffEase of UseRates

    Reviewed April 11, 2024

    I Used Charles and his team to help me sell a unique piece of Equipment. They were great to work with and the process was seamless and very easy to navigate. They were able to quickly sell my equipment for a price 10% above what I was able to get locally. Would recommend their services to everyone.

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    We appreciate you selecting Cloudstore for your equipment sale! Glad to hear that Charles and our team made it a breeze. Selling above market price is a win! Your recommendation fuels our drive to continue providing this service.

    Verified purchase
    Customer Service

    Reviewed April 10, 2024

    Cloudstore have been nothing but great to me and my team. We had an issue with a skid steer and they stepped up and found a solution that fit my needs! I would recommended them to anyone who is in the market for equipment! They’re a great, young, company who do the right things!

    Thanks for your vote!
    Cloud Store
    Response from Cloud Store

    Thank you so much Richard, we're delighted you had such a great experience and look forward to helping you with anything you need in the future!

    Loading more reviews...

    Cloud Store Company Information

    Company Name:
    Cloudstore
    Company Type:
    Private
    Address:
    5113 Southwest Parkway
    City:
    Austin
    State/Province:
    TX
    Postal Code:
    78735
    Country:
    United States
    Website:
    cloudstore.co