Cloud Store Reviews

They’re a good place to deal with. You gotta give them your information, and credit score and make sure everything is right - bank stuff, business EIN numbers, the Tax ID number, and they got a finance company to deal with. They sold me a frame machine. It was a good machine and I never had any trouble with them. The first one was good. I bought another piece of equipment from them and they were good. But they brought a machine to me that wasn’t checked out and the machine tore up. It’s in the shop right now getting fixed. But, they're gonna help take care of the bill.

I was looking at a Bobcat T450 and there were 100,000 of them for sale and Cloud Store happened to be one of the ones that was selling one. I contacted them and I ended up buying one through them. From payment to delivery, it was a little bit slow but otherwise it was, it was pretty good. We had a purchase going for a unit and the lady that I was dealing with, Paula, ended up contacting me back and saying that the inspection report didn't come back to where she was comfortable with it and that she recommended maybe I wouldn't buy that, so we should find something different. It had rust all over it and in the sales photos, it didn't show that. When she finally got the inspection report, she saw that it had rust and then had them send her new photographs and it showed all the rust. I reviewed the inspection report and fully agreed with her. I found the same unit from a different seller. A little bit more hours but better quality as far as the chassis.

I was on the Marketplace and they had some tractors that I was looking for. One of them caught my attention and I hit further communication and I got an email. Paula, the representative, was excellent and did a very good job of representing me. She spent two days finding exactly what I was looking for. And that was above and beyond the call of the normal duty. I got specific with her and she kept after it until she found exactly what it was. The tractor was $10,000 off of a new tractor and it only had three hours on it. She found it in Missouri. Somebody called her about the same tractor and she asked what I was gonna do and I told her to get it on the truck. I went to two John Deere dealerships here and they were $10,000 higher for the same product. It came out of the blue and I'm very satisfied with what she recommended in the process. I've got a tractor listed and it's a 1720 Ford tractor and it's on Cloud Store’s website.

I had to hold up a piece of equipment through Cloud Store. We needed one that had air, heat, and a front door on it, but we didn't get a chance to purchase one because the one I had put the money down on wasn't the right one. We've been searching. I found another one from a Caterpillar dealer, but we can't get a warranty on it. We've been working with Bruno, and it was easy to get in contact with him. But as of right now, we hadn't done anything other than put down the money. We're on a standstill but we found out we couldn't get our money back. He said he could take it over to another Bobcat or other piece of equipment that we decide to purchase.

Cloud Store has a lot of inventory and the site was easy to maneuver. Purchasing from them was very easy. The rep that I dealt with was so awesome. She made sure that everything went smoothly. We had a couple of little things that happened, but she fixed them right away and everything worked out perfectly. The best part of the deal was the woman that I dealt with was really good. If I didn't get reach, she called back. She called me right back on any questions. We had a problem with the serial number when it got to the port and they fixed it within 15 minutes, which was great because I was nervous because the guy was waiting there for me. If you're looking for a piece of machinery and you need to get it where you gotta go, Cloud Store is the place to shop.

I signed up with Cloud Store a while back 'cause I have a backhoe and I wanted get a mini excavator. I get emails from them all the time and they always text or call me. They're very friendly, and they followed up with me. Usually, the first time, whenever I call or if I have to leave a voicemail, they call me right back. However, I wasn't able to purchase the Takeuchi mini excavator. It costs $14,000, which is a great price for that. It was a 2017 unit and it had low hours. It would have worked out good for me, but I tried several banks and I couldn't get the approval for a loan.

When I needed an I28 Bobcat, it seemed a quick thing to do with Cloud Store. The salesman and I talked about it having AC and I was expecting a machine with AC but it doesn't come with AC. They also didn't know a lot of stuff about it as far as hydraulic hoses. They don't know what they're selling. It was like I was talking to the blind. Also, the grand total was supposed to be 20,000 but I got charged an extra 500 that I was unaware of. Overall, it wasn't that great of a sale. I wasn't happy.

The salesman, Cameron, was right on it when I was trying to buy a Bobcat truck which is six years old. He indicated I was getting a jewel and I was really impressed with what he said. I saw a picture of it, and it looked pretty decent. He was gonna have it serviced but they couldn't have had time to have it serviced ‘cause they delivered it the next day.

When I got the machine first, I couldn't even use it and I wasn’t happy. The planetary assembly on the right side was completely dry. There was no oil in it and it was 300 dollars for servicing, washing and filtering it. It took about three days before I could use it. But it wasn't a bad experience. Nick, the rep, was very responsive. The only thing Nick did that I did not like was, I had another machine I was looking to get and I put a $500 deposit down on it, and Nick didn’t see that. But he was good. My co-worker is looking to get a machine also and I told him to check in with Cloud Store so, I gave him Nick's number. I'm supposed to have a year warranty on the machine and I need to call them. I've been working a lot. So, I didn't have a chance of getting that leak fixed on my machine.

Cloud Store had the right tractor I was looking for, and it was a very good deal. Once I found the tractor I wanted, I put a down payment on it. Then they went through the process to get it ready for shipping. When all that was done, I owed the full plan payment, and they delivered it. They could have been a little bit better in providing updates on what was happening. After I put my down payment, I didn't hear anything for a few days. So, I had to check back and find out what was going on. Other than that, my experience was excellent. Once things got going, everything was great. During the process, I spoke to a very professional and very reassuring rep. Overall, Cloud Store is a good service. They're honest brokers. They did a good job.

I looked up a stump grinder then Cloud Store's website came up and they have one of those boxes in there that say, "Hey, do you need help searching something?" I started chatting with them about what I was looking for and the price and they helped me from there. The lady, Riley, was really helpful. She would call me and make sure everything is fine. There were lots of steps that needed to be taken for the purchase, but it was smooth. The loan could have been better though. The pricing was high considering the interest rate. Still, I would definitely recommend Cloud Store and say, "Hey, check them out, see if they have any machinery that you're looking for."

My experience with Cloud Store went very well. I purchased a mini excavator and the process was about a month and a half. The gentleman called me a few times and had machines for me to look at. At that point, my father was dying, so I couldn't take care of it. When I was able to, the gentleman sent me some more machines that they had and there was one that we liked. He really tried to work with us and get us the machine. We secured it and sent the money for it, then it was delivered.

I liked their price. They also had what I needed more readily available compared to others. I would recommend them.

I was looking for something on Facebook and when I saw Cloud Store, it was quite good. Everybody also said it was good so we went with them.

When I had a question, Cloud Store's salesperson answered it, and when I had a concern, he took care of it. He also went through the trouble of trying to find me the best price on what I was looking for and tracking it down by the particulars on it. He gave me more options than just the one and made some recommendations that I felt were more of what I needed. You don't usually get ahold of people that'll give you their personal phone number if you have any questions to call, and that was what turned the tide for me. He gave me his personal phone number. He sent me text messages to let me know he found a machine and also sent a picture of it.

I reached back a few months ago about a mini excavator. I was looking for one to purchase. Somebody called me and asked me whether I was still looking for one. His name was Jason. At the time, I was just searching. Then he called me out of the blue and said, "Are you still looking?" I said, "What do you have?" He was telling me the options that he had. He had a nice one. I went on and went with that one he had. Everything went well with my purchase experience. At the last minute, he switched me over to Ashley. I had to start talking to Ashley. I asked Ashley when the payment was gonna be due and she said on the 15th. But they still haven't taken it out of my account yet. But they were professional and the timeframe of getting back to me, always checking up with me, and delivering the mini ex, the rep always kept calling. It was a good experience with them.

I called Cloud Store and talked to Nick. He gave me a good deal on the skid loader and told me that it was available and when I could get it. I needed it right away, and he made it work. However, I was a little upset because it wasn't in the shape that it was said to be in. They told me that the machine was in great condition but when I received it, it had two blown high pressure hydraulic lines, and it was not usable. It cost me close to $500 to get two new lines made and I had to buy all new hydraulic fluid for the machine.

I touched base with dealers along with Cloud Store. I found this one particular unit that Cloud Store had, and it was a fair price for a low-hour machine. I needed to make a quick decision and I also got tired of looking. I thought that unit was gonna be a good choice, so I pulled the trigger. Paula, the lady I was dealing with, was very nice, professional and attentive. She made an attempt to answer any questions I had and stayed on top of things the whole time that we were conversing.

I did an online search for an item I was looking for and on several that I inquired about, Cloud Store was the first to respond. I hadn't dealt with them prior and it's hard to evaluate the validity of listings online, so I'm generally a little hesitant. I was gonna make the purchase and then I stopped short of the purchase online because of that concern. Somebody reached out to me directly and I was able to talk to a person and alleviate my concerns. They were responsive, and I was impressed.

Justin didn’t exaggerate anything and worked quickly to pull the deal together. Tractor and deal was just as described. He sent lots of pictures and answers to all questions was prompt. Shipping was even a little early. Financing was super easy and quick. Justin didn’t pressure me at all, just was available to answer questions.

Everything was fine when I purchased from Cloud Store. I called the representative and he talked very nicely. He was very experienced and he handled everything professionally. I was well amused at that. Their price was also fair.

Cloud Store is very expensive, but it was for security purposes. I don't mind paying. Also, they have good customer service. They contact me and call me all the time when I need something.

Cloud Store is like any other big equipment dealer, but they're everywhere. I was hesitant to proceed with it because I never heard of them before. But we went through, and everything was good. The price was right.

I like the selection and the price at Cloud Store. They had the item that I was looking for and working with them was extremely easy. I talked to the rep on the phone before ordering the product, and they explained the process of how it would go. I was comfortable moving forward with the purchase and I purchased a Zero Turn John Deere lawn mower. It's a commercial grade mower. I have a large piece of property that I need to mow, so I need a good mower to do it.

I would recommend Cloud Store. My experience purchasing from them was straightforward and easy. The rep I spoke with was very professional, courteous, and knowledgeable, and I was perfectly fine with what they had to offer.

So I was contacted by a sales rep who tried to sell me a tractor with accessories that I didn’t need or want. The down payment was sent and when my research was complete I began to worry about the legitimacy of the business and cancelled the deal. They kept part of my down payment for “processing fee” which was excessive and unnecessary. Beware and do your research before sending any money. Word to the wise....

Cloudstore was the only one where I could get the piece of machinery that I needed. Purchasing the MT85 was okay and it's been okay so far, except for all the hassles of everybody bothering me afterward. Other than that, Cloudstore is good.

Cloudstore's website was clear and comprehensive. They had a simple and straightforward process. I would recommend that. It was a reverse auction and I got a good price. They were responsive and once I won the bid, they contacted me right away. They made sure that the shipping was taken care of properly and the truck delivered my order quickly. It was brand-new, so it came with a factory warranty.

I talked to one of the Cloudstore representatives, and he was extremely helpful. The website was easy to use too, but I ended up not buying through them. I used the website to find the deal. Because of how taxes worked, it was cheaper for me to buy direct instead of through Cloudstore. That's their biggest problem.

I had a very nice experience with Cloud. I was looking for a Bobcat for my husband, and the guy I talked to said he found one. I said, "Okay. Cool. How much down do I need?" He told me the price, and I said, "That's okay." We've seen higher prices. I told the guy, "I need to hold it for 30 days." He said, "There's no problem. Just send me $1,000 deposit and we'll hold it."