Best Buy

Best Buy

 2.2/5 (216 reviews)
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About Best Buy

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Best Buy Reviews

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Page 1 Reviews 0 - 5
Rated with 4 stars
Verified Reviewer
Original review: Jan. 27, 2023

I had gone to Best Buy just looking around at some PC's because I really had no idea what I was looking at but an employee had come up and helped me out with some knowledge about the PC which'd helped me with purchasing one. Now I have a PC and plan on enjoying the time spent on it with friends.

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Rated with 5 stars
Verified Reviewer
Original review: Dec. 14, 2022

Best Buy, rep was very informational. The desktop is easy to set up in looking forward to really using it. Hopefully ever works out as expected. Also this is my first gaming pc. I also purchase a mouse and keyboard separately which was also to set up. No problem at all.

2 people found this review helpful

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    Rated with 5 stars
    Verified Reviewer
    Original review: Dec. 9, 2022

    This computer was everything I wanted and more! I love all the free specs it comes with and amazing speed! I can not wait till I start my gaming on here! I'm sure that me and my family will spend lots of time enjoying this computer!

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    Rated with 5 stars
    Verified Reviewer
    Original review: Nov. 14, 2022

    Love this product. Will definitely use again. We needed to buy a gaming computer for the programs we needed to run for school. The programs works well with this computer. I know I will never need to buy another computer to run the programs I need to run.

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    Rated with 5 stars
    Verified Reviewer
    Original review: Sept. 9, 2022

    Criticizing my life is very simple in many aspects, I risk little and I have power over those who offer their work and their service in my faithful opinion, sometimes the critic risks something new, the world is usually cruel with new products, what again you need customers, this product fascinated me, I will be happy to buy from you again.

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    Rated with 1 star
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    Verified Reviewer
    Original review: March 23, 2023

    Customer service doesn't work. I tried online and the chatbox said it couldn't help. I tried their GeekSquad and eventually was told to go to the store to talk w/ someone there. These delays set the entire remodel schedule off.

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    Rated with 1 star
    Verified Reviewer
    Original review: March 3, 2023

    Buyer beware when purchasing the "Protection Plan". The salesman will tell you products can be exchanged but are lying through their teeth. Say you pay for a product for $199. In one year's time you try to redeem on the purchased exchange plan. All they will do is give you back your money paid instead of the exchange. Makes no sense when products increase in price. You've lost both on the cost of the plan plus the difference between what you paid and what the product costs now. In my case, a loss of over $100.

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    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 27, 2023

    Best Buy Geek Squad intake phone workers repeatedly verbally abused me over a period of one + years. When I tried to cancel my membership following a heart attack in Fall 2022, they told me I legally could not cancel my membership & had to continue paying them. I sent a registered letter to the president, asking for a refund of monthly fees as compensation for ongoing verbal abuse. He never answered me & passed the buck to Erik, who completely ignored my concerns about verbal abuse & my request for a fee refund as compensation. This company is full of crooks, from the president on down to their phone geek squad. They should be monitored by government agents so they cannot harm innocent trusting people. Do NOT open yourself to this harm. Do not enter into a contract with them. They do NOT care about you, only filling their pockets with everyone's money!!! Their abuse affected my health & you should protect yourself, please!!

    3 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: Feb. 18, 2023

    I went to Best Buy per instructions from Tmobile and another carrier I am trying to transfer to. I walked in and greeted the front door guy, told him what I needed. He asked me, in what seemed like a snarky tone, asked if I had an appointment. I said no, that I was unaware of needing an appointment and that the carriers didn't mention needing an appointment. This Manager at the front door, proceeded to snarkily respond that 'he wished the carriers wouldn't do that', I laughed and suggested maybe someone should tell the carriers to inform customers.

    The manager proceeded to get more snarky with me that 'it's not their responsibility to inform the carriers and that customers should be aware that an appointment is required', he didn't even offer to schedule an appointment. I ended up getting a very nice associate, Nick, to help me and set up an appointment for later in the evening. People like the Manager should not be front door hosts or managers. People like Nick make much better choices when speaking to customers.

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    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 14, 2023

    TV 2 years old barely and it started freezing up to a black screen. There's no reset button on this model!!! No warranty past 1 yr.!!! No answers to why and you lose your money on this crap of a TV. Customer service was horrific!! In this economy we can't afford losses like this and there's no solution to the issue! A rip off TV.

    3 people found this review helpful
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    Best Buy Company Information

    Company Name:
    Best Buy
    Country:
    United States
    Website:
    www.bestbuy.com