Best Buy

I had gone to Best Buy just looking around at some PC's because I really had no idea what I was looking at but an employee had come up and helped me out with some knowledge about the PC which'd helped me with purchasing one. Now I have a PC and plan on enjoying the time spent on it with friends.

Best Buy, rep was very informational. The desktop is easy to set up in looking forward to really using it. Hopefully ever works out as expected. Also this is my first gaming pc. I also purchase a mouse and keyboard separately which was also to set up. No problem at all.

This computer was everything I wanted and more! I love all the free specs it comes with and amazing speed! I can not wait till I start my gaming on here! I'm sure that me and my family will spend lots of time enjoying this computer!

Love this product. Will definitely use again. We needed to buy a gaming computer for the programs we needed to run for school. The programs works well with this computer. I know I will never need to buy another computer to run the programs I need to run.

Criticizing my life is very simple in many aspects, I risk little and I have power over those who offer their work and their service in my faithful opinion, sometimes the critic risks something new, the world is usually cruel with new products, what again you need customers, this product fascinated me, I will be happy to buy from you again.

Customer service doesn't work. I tried online and the chatbox said it couldn't help. I tried their GeekSquad and eventually was told to go to the store to talk w/ someone there. These delays set the entire remodel schedule off.

Buyer beware when purchasing the "Protection Plan". The salesman will tell you products can be exchanged but are lying through their teeth. Say you pay for a product for $199. In one year's time you try to redeem on the purchased exchange plan. All they will do is give you back your money paid instead of the exchange. Makes no sense when products increase in price. You've lost both on the cost of the plan plus the difference between what you paid and what the product costs now. In my case, a loss of over $100.

Best Buy Geek Squad intake phone workers repeatedly verbally abused me over a period of one + years. When I tried to cancel my membership following a heart attack in Fall 2022, they told me I legally could not cancel my membership & had to continue paying them. I sent a registered letter to the president, asking for a refund of monthly fees as compensation for ongoing verbal abuse. He never answered me & passed the buck to Erik, who completely ignored my concerns about verbal abuse & my request for a fee refund as compensation. This company is full of crooks, from the president on down to their phone geek squad. They should be monitored by government agents so they cannot harm innocent trusting people. Do NOT open yourself to this harm. Do not enter into a contract with them. They do NOT care about you, only filling their pockets with everyone's money!!! Their abuse affected my health & you should protect yourself, please!!

I went to Best Buy per instructions from Tmobile and another carrier I am trying to transfer to. I walked in and greeted the front door guy, told him what I needed. He asked me, in what seemed like a snarky tone, asked if I had an appointment. I said no, that I was unaware of needing an appointment and that the carriers didn't mention needing an appointment. This Manager at the front door, proceeded to snarkily respond that 'he wished the carriers wouldn't do that', I laughed and suggested maybe someone should tell the carriers to inform customers.

TV 2 years old barely and it started freezing up to a black screen. There's no reset button on this model!!! No warranty past 1 yr.!!! No answers to why and you lose your money on this crap of a TV. Customer service was horrific!! In this economy we can't afford losses like this and there's no solution to the issue! A rip off TV.