Smalls Reviews

While it is more expensive than kibble, it has been easy to use and my cats' healths have improved. I have a cat with cystitis, a cat who is a rescue and needs healing up, and a third cat who is a kitten. This food is moisture rich and balanced. Much fewer urinary issues with my cystitis cat since we switched. It is less expensive than feeding canned, but more than kibble (which should be avoided as cats need moisture in their food). The company had also been really supportive when we lost a cat a year ago to stroke (she had a congenital heart issue). This is the best food for a cat that can be bought. It is easy to use and portion out. My cats like it and get excited when they see the container come out of the fridge at meal times.

My cats have been eating Smalls for 2+ years now. You can really, really see the difference it makes. I had them on one of the healthiest kibbles on the market, but once I switched to Smalls, their coats started to shine like never before. My girl also used to throw up all the time, and she stopped completely. They love the pulled chicken the most, which I supplement with the freeze-dried raw duck kibble. It’s expensive and a bit of a hassle not being able to just leave out a bowl, but it’s very worth it to me.

This is good food for cats. Not only is it good food, but my cat also loves it. We never need to run out with a monthly subscription. If we do, I adjust how much she needs and we don't run the next time.

I first heard about Smalls while on Facebook. I was hesitant to try at first but once I did, it was success. Hades fell in love with his food. I tried the chicken and turkey but, Hades finally chose turkey recipe. Besides the raw recipe, Hades adores the freeze dried in turkey and duck. Hades was having stomach issues and couldn't keep his store bought food down but after switching he no longer suffers from it. He became a different cat. I'm glad I decided to try smalls. I do wish I could call instead of email or text but anytime I have issues, the staff helps me resolve the issues and it does work out. I recommend this to who wants a healthy diet with their fur baby.

My cat loves Smalls freeze dried kibble! He gobbles it right up, he loves the chicken and duck flavors. I also still give him some fish canned food as well as he didn’t ever take to the fresh smalls. I love how easy it is to order. My cat's coat and bowel movements are much healthier as well!

My cats love this food and I appreciate the quality and the convenience. The customer service is great. My only suggestion would be to change the packaging. I really liked the rolls but they're no longer being sent.

Smalls Raw food plan as well as the mixed wet food and dry food plans are amazing. The foods have virtually no fillers, are low in carbs and high in fats and proteins needed for cats. After 1 month consumption, my cat's fur coat was shiny. He absolutely loves the food. The only con is that food is a little expensive but the customer service is great.

I am a very satisfied customer of their products. There were a few times I had to contact their support, and support people were very very helpful and fixed my subscription issues very quickly. They sell fresh cat food (shipped frozen) and my cats are totally spoiled LOL. They do not want to eat anything but their cat food anymore. Also, my cats are getting older but they seem very healthy.

We have been using Smalls cat food for about 1.5 years. Our cat loves the food and is very healthy, what I like about the food is that it does not smell awful like most wet cat food does! Some people are complaining about the food not being pre-portioned; weighing out portions with a scale is easy and convenient. In the beginning we had issues with poor customer service, but I am happy to report that it improved over time!

I order the fresh food, 6 different flavors, on a recurring 3 week basis. My cats seem to like the food, one is more picky than the other so she will only eat 4 flavors. I like that the food is high quality and that there is a lot of variety. I was told that they were bringing back a fish recipe but haven't seen it yet. They did add a new "pulled" variety which I think is the best one so far. The packaging is terrible, messy to open with either kind of packaging, but the tubes are preferred. Sometimes they mess up the order and then the timing is really annoying to get back on track. Customer service is just ok, but you can tell they try. Maybe a tad expensive but I'll keep buying it because it's quality food.

This cat food is expensive, I will not argue that. However it is worth its weight in gold. My cats love it and their coats have never been healthier. My one cat suffers from a canned food allergy and this fixed that problem. No more poop streaks on my carpet or messy litter boxes. My other cat is just picky but will literally inhale this food. The vet is happy too. I hope this food will always be available, or I’ll have to start cooking for my cats.

I ordered the pulled chicken and turkey and my cat loves the food. Food looked very good (looked like when you get your own BBQ pulled chicken from restaurant). The price is comparable to the grain free can cat food that I used to feed my cat (Smalls cost about $27 per week per cat). The grain free food cost me about $20 per week per cat. Cat is happy, coat looks good and soft and his poop is not so stinky. I had adopted another cat (I had to take her back to the shelter as it didn't work out - sad- but she was adopted right the way), her poop smelled like naphthalene but after she stayed with us and feeding on Smalls it went away.

I've been using Small's consistently for about 3 years now and it's the best quality cat food I've found besides cooking my own. It took me a while to figure out portion sizes, feeding timing (I use the fresh meat only) and what flavors my cat likes, but now that we've got it down my cat is a totally different animal health-wise. The improvements in her coat, body, energy and overall health has been amazing and without a doubt worth the extra money. Also the customer service is excellent.

Will probably never switch to getting my cat food any other way! This food is such high quality, and my cats love it. It was a little bit tricky at first to figure out the portioning, but since speaking with the cat concierges I was able to order the correct amount of food. Their website is very user friendly, and they recently added the option to edit the size/portion/when your box ships. I've only ever had one issue, and the company solved it right away and was courteous and willing to help. Thanks so much, Smalls! -Kelly, Pedro, and the three cats (August, Onyx, & Lua)

This is such a great company!! My cats love the food, and they have amazing customer service! They respond very quickly and have been so helpful! I recommend this company for sure! They have cat food, dog food, treats, and some toys!

Smalls is great. The quality of the cat food is great and my cats actually enjoy it. I love knowing that my cats are getting quality food. I know it’s better for them because their poops aren’t as smelly and their fur is a lot softer and their breaths don’t smell as bad. When I used to feed them canned and dry food, they would have diarrhea constantly and the poops smelled so bad. I feel like they are healthier now and have more energy and they are all at a good weight for their size. I first started getting Smalls three years ago when I only had one cat but now I have two more and I did not have any issues with starting the other two on it either. Their favorite flavors are the turkey and chicken. They don’t really like the beef that much but they’ll still eat it when they’re hungry.

I'll keep this brief. Customer for over 2 years now, and I wouldn't change back to any other option. Before finding Smalls, I went through a bunch of different trials of pretty much every decently-reviewed brand on the market—all the big ones like Blue Buffalo, Nulo, Stella & Chewy's, Open Farm, Honest Kitchen, etc. But I always had an issue with either the fact that the food came in cans (would like to avoid as much as possible), was ridiculously stinky (if you're using mostly chicken and vitamin blends, your food shouldn't release a noxious cloud the second it's opened), or was too heavily processed for my likes.

My cat loves the Smalls food, and it’s improved the texture of his fur quite a bit. He’s very silky and smooth now! Smalls has a few shortcomings in their infrastructure however. Their ordering system is limited to basically a week out, you don’t have a lot of flexibility with ordering food. This might improve as the company grows. Overall the customer service has been good and I found it easy to postpone or cancel orders.

If you truly love your cats, you are doing the research and taking action to create a happy, healthy and enriching environment for them. You know that cats need a certain amount of calories and high protein diet with specific nutrients twice a day (no free feeding unless they are kittens). You know they need good litter and plenty of scratching posts and catnip toys to entertain them. I knew all of this, but I still couldn’t find a good wet food for my cats that didn’t make them throw up. Enter Smalls: their kibble and minced chicken sent my cats over the moon. The newer pulled chicken recipe is their absolute favorite; they almost look like little wild cats hunched over their prey, gnawing at it. They know the sound of the freezer opening and come bounding over when I shake the freeze dried giblets. Their coats are soft and shiny, and they are maintaining healthy weight.

I have one cat, about two years old. She has been eating smalls for a little over a year now. She absolutely loves the newest flavor, pulled bird. She goes crazy as soon as it's meal time and sometimes we have to stop her from eating too fast! Unlike other cats, she typically likes dry food more, but not with pulled bird. She loves it!

My cats love this stuff. Picking your plan and order frequency is pretty straight forward. Some packages are left at my front door and sit for hours before I get home from work, but are always still frozen when I arrive. My cats have never looked healthier and I thank Smalls for this.

I have four cats who in the beginning were a bit reluctant to try this food. I have a very much super senior (18 years) that I wanted on a more pure food regime. My other cats who are entering senior status I wanted on a better food as well. One of mine is allergic to fish and has had massive ear infections due to that. Well, since he is now on Smalls we do not have that issue anymore! My other male loves the freeze dried as an alternative during the day. I see an improvement in them all - especially my eldest. He is doing really well and enjoys the food. We did have a process of finding what they preferred, and we are settled on the pulled bird and pulled other bird. You won't regret getting this for your critters!!

I've been feeding this to my babies since they were kittens. They LOVE it. On top of that, I know it's so good for them. We feed them 100% fresh wet food. Everyone comments on how soft their coats are, they're soft like bunnies. I know they're hydrated, which is big with kitties as they don't always love to drink water. On occasion, if I run out before my next shipment, I notice that they have less energy with other wet foods. The vet says their body composition is perfect.

I have been a customer of Smalls for almost a year, at first receiving shipments every 7 or 8 weeks, now around 4 or 5 weeks. I like being able to adjust how often I get shipments and which exact products I want. However, at least 5 yikes (if not more) I have either: 1) received the fresh frozen food in damaged condition with cuts that left the food exposed, or 2) not received the correct amount of items I ordered. In scenario 1 they have either given me a refund on the damaged items, sent me replacement ones, or given me a store credit on my next shipment. In scenario 2 they have either given me refund on the missing items or sent me the correct items after the requesting it. In scenario 2 I have always asked to be sent the correct items because otherwise my cat doesn’t have enough food to last until the next shipment. But they have only sent me the items about twice.

My cats love Smalls. They especially love the Freeze Dried Raw Water Bird and the Freeze Dried Giblet treats. The treats work great for training. I have trained my little guys to sit, stay and come when called. Yes, they are cats, but they will do anything for a giblet treat. They are both healthy, full of energy and have the silkiest, shiniest coats. I have had many cats, and none have been as healthy as these two. Smalls is the best "Health" food for cats, I have found.

We've been doing Smalls for over a year now and our cats love it. My older cat has more energy (I think) and our new kitten has a true bloodlust for the pulled bird wet food packs. They operate on a subscription model but I sometimes just postpone if I have too much left over as I cut my normal dry food with theirs as well. Overall I am a big fan and will continue to receive Smalls boxes.

My cat has been eating Smalls wet food since 2018 and she loves it. She has allergies so I was trying out food that doesn't exacerbate them. Smalls is expensive but the alternative is to pay for medications for her so it's worth the cost for me. Her coat is soft and silky and she doesn't scratch her face and skin due to allergic reactions anymore. Plus, I don't have to pay for allergy medications for her anymore. I do wish they would stick to one packaging either the tube or the rectangular one. Other than that, I have nothing to complain about. Their customer service is fantastic (knowledgeable and helpful). If you have a healthy cat, I probably wouldn't pay for this expensive cat food, but if your cat is having health problems, give it a try.

I have been ordering Smalls cat food for my 9 year old kitty since February this year (that's 9 orders so far). I will discuss 3 things in my review: the quality of the food; the packaging; and the customer service. First, the food. My cat has had digestive issues including loose stools and frequent hairballs. Her phosphorus levels were low and her carbohydrate levels were high (pre-diabetic) so my vet recommended switching her to a raw food diet and eliminating the dry food that I had been feeding her. She recommended Smalls. I was nervous to commit to the high price but decided to try it for a year and see if it helps her digestive issues and phosphorus/carb levels at her next wellness exam.

I needed to switch one of my cats to a new food as she was having stomach problems with other wet food. We tried Smalls and she enjoyed it greatly. Both of our cats eat it just fine, but they both love food. The subscription service is nice not having to worry about running out of cat food. To echo some of the other reviews, there has been a couple of times in the summer, where the dry ice was gone and the food was dethawed, however, smalls reimbursed us for those boxes with no hassle. Obviously this is not a problem all year around. It is a little on the expensive side, but I'm also one of those pet parents who pays the extra cost knowing what ingredients are present. Overall, if you can budget for it, this household recommends smalls.

After seeing a shocking amount of low stars and reading through a few of them I noticed a lot of people do not seem to fully understand how cats operate. I have 2 cats one of which is EXTREMELY picky!! Depending on the day I will have no issue feeding my cats and they take to it like candy, on other days when the one is being picky I will take the dry chicken treats that I get with each order, crush and sprinkle some of it on top of of the food and she will devour it all. The only issues I have with this service are the difficult multi portion single packages, and it being somewhat expensive. Other than that, my cats have a much healthier and smoother coat of fur than any other cat I have came across, and have had very good dental results as well. Customer service has always been on top of any issues that arise as well (in my experience at least).

I have predominantly fed my cat Smalls ever since I adopted her as a kitten. When she is eating smalls, she is much less thirsty than if she were to eat any other food. She also has healthier fur and is a healthier weight when she eats smalls long term. I highly recommend!

For our two cats specifically they both took to the food immediately and love it every day. We noticed notable changes in their fur quality and overall just seemed happier. Any time there's been a rare issue with a delivery (ice melting during delivery in the middle of heat wave, item missing once), the customer service resolved the issue quickly, kindly, and with no cost to myself. I recommend this service to anyone with cats when the topic comes up. Very much worth the slight premium cost over store-bought food for the quality and convenience.

Have been a Smalls customer for about 2 years now, there are some customer service and logistical issues on occasion, but nothing that prevents my cat's order from arriving on time and nothing that smalls doesn't make sure to compensate me for in the event there is an order error of any sort. Over time I have tried all their wet food options available to figure out what my cat likes and settled on two designated go-tos we always reorder. We use only smalls for wet food and use a different brand for supplemental dry food. Tried several food brands with my cat before choosing smalls- it makes me really happy knowing she is eating good ingredients from her smalls order.

My cats absolutely love the cat food. One of my cats was very picky and wouldn't really eat much before we switched to Smalls. She now cannot get enough! I have been a customer of smalls for ~2-3 years now and I can say that the food is truly high quality. We could clearly see their fur and skin improvements as their teeth buildup suddenly got better. There is an occasional mix-up where my box doesn't contain the correct amount of food portions, but customer service is quick to correct it. They do seem to really care for the kitties. Packaging could also be slightly better since cutting the food portions is somewhat of a science, but once you find your way, it's ok.

Smalls has a quality product compare to other animal, (cat in my case) foods. They offer human grade fresh; it is not inexpensive. It is, from my research, a healthy alternative for an animal's diet compare to the "major name brand" foods, (many if not most have "fillers" in them which are unhealthy for animals and not part of their natural diet.

Initially the company struggled with the website accessibility and adjusting orders, but other than this transition [for which they had terrific correspondence as well], they have been very responsive and the food is high quality. I've learned which ones my kitties prefer, and still blend it with other cat food that they enjoy which has made the experience excellent overall. It is very healthy food and I feel good knowing that this is a permanent part of their diet.

My 5 year old long-haired buddy, Frank Zappa, has been chowing down on Smalls twice a day for about a year and his now silky, shiny coat puts my hair to shame. I usually get a variety of chicken and turkey, ground and smooth, and sometimes he just prefers one more than the other. I blame the inherent finicky nature of cats and not the food. We have another cat who shows zero interest in Smalls, but also zero interest in any wet food, so go figure! It's par for the course with cats. Smalls recently added pulled chicken and turkey to their menu, and Frank is BANANAS for it. He sits there eating until his bowl is licked clean.

We began feeding our three cats Smalls wet and dry food about 16 months ago. The transition from the food they were eating to Smalls took time and persistence but paid off in the end. All three cats love the pulled chicken. I can't get it in the bowl fast enough before they try to start eating it. Their coats are shiny and beautiful, they have energy and very playful. I agree the price is higher but having lost our previous kitties to disease, I am happy to pay a little extra.

My cat loves this food & gobbles it down. I wanted to feed him like family, and after doing extensive research, this was the best option for us. His fur has gotten softer, and his poops are smaller and less stinky. I've had family members say he's the healthiest cat they've ever seen. The price is hard to swallow, but I later found that it's actually cheaper than other high quality wet foods per meal, and I want to minimize his dry food intake. Also when I've had to switch back to other wet foods on occasion, I could really tell the difference in quality. Smalls is definitely messier and a little more complicated than other foods, but it's not rocket science. Just be warned that it takes longer than 2 weeks for cats to adjust to new food. My cat seemed hungry all the time at first/wasn't absorbing the nutrients, but I put him on some (inexpensive) probiotics at my vet's suggestion, and that did the trick.

I feel so confident feeding my cats with food from Smalls. They eat the freeze-dried raw food with some of the Smalls kibble as well. I have a pretty picky boy who loved his old kibble, but this is something we both agree on! I want them to eat healthy and Smalls makes it very easy.

I have two cats, one of which is very picky and has digestive issues with chicken. I switched to Smalls because of the human grade quality ingredients they use, since cat food options without chicken are hard to find. My cats love the food and we haven’t had any stomach issues since switching. I’ve also noticed that both cats coat qualities have improved and the smell of their poop had decreased significantly. The company is easy to get in contact with for order questions or changes and they have recently made improvements to their website that make updating your order a lot easier.

I have had my cat on this food for a little over a year, he is 13 yrs old. This is the best diet by far he's ever been on. He is super healthy and in shape/supple since the use of the food and his fur is super shiny, has more energy and overall I can tell he is loving the food, even his stools look healthy. I love Smalls for the quality of the food, honestly I don't know what I would feed him if they went away. I know its a newer company so imp being patient as far as customer service and the website which definitely need improvement. The site is very glitchy and many times doesn't work and customer service can be slow to respond at times but very helpful once they do. Overall I am super happy with the monthly subscription and the quality of the food is the best I have seen so far in pet food industry.

I followed the adjustment period for my cats and they took to it after a couple of weeks. They really like it. They have dropped weight (as needed), their litter box doesn't stink anymore and their coats and eyes are shiny. Their customer service is quick to respond.

Love the recipes and ingredients. My cat devours it, but the packaging is annoying. It's just really messy to open. I hope for pre portions and easy open packaging soon but till then, my cat is worth the frustration.

My cats love this food, and unlike others they started eating it without any difficulty. You can see a noticeable difference in how soft their fur is. My issues with Smalls is the not the food but the company. Firstly, I have had issues with deliveries. Once they shorted me 10 pieces, which luckily I counted and checked because I was charged for the full order. I was refunded the amount missing, but such negligence is not reassuring. Secondly, the packaging is annoying, but not necessarily a deal breaker. It's not single serving, which I like because it is less wasteful. Overall the regular delivery of food is convenient, though it does take up a lot of freezer space. It's expensive, but not any more so than other high quality cat foods. Just wish they would tighten up their systems a bit more.

We do the all wet food option which is very expensive. Our last cat developed diabetes from all the kibble he was fed (didn’t know before this that was a risk) so we decided to get better food for our new kitty. We did the sampler pack to find what she likes. I think she’s getting bored with just one kind so it’s nice to be able to switch the order each month. They have been adding more and more options to the plans. The food is really good quality and our kitty likes it. The litter is a complete rip off, it’s cheaper at any pet store. The treats are a big hit but the toys are again greatly overpriced.

I have 2 cats, both love to eat and one was overweight. Switching over to Smalls has been wonderful. Our heavy cat has lost weight and seems to be even more active. Both beg and wish for more, so I think they really enjoy the food also. The only complaint I have had was with my very first order. I had added in a bag of silica litter to try and that never came. When I complained they said it would ship in my next box, which it didn't. I never followed up again about that and just kept my Pretty Litter subscription.

It took several weeks to get my cats to take to the dry food using the company provided methods, but the human grade wet food has been their favorite by far. My eldest cat routinely begs for more and both are visually excited when they see me filling up their bowl. I'm very happy that they provide insight on how much to feed based off your cat's weight as well. I highly recommend them.

Smalls has been such a game changer in our home! It was very important for us that our two cats have a healthy diet. I tried raw food, canned, and then found Smalls which is not only convenient, their litter box doesn’t smell, but they love it! Sure, the portions aren’t packaged per meal, but the Smalls team helped me figure out how many ounces to feed my cats per meal. I use a scale to portion out my meals for my cats, and it literally takes less than 2 minutes. I don’t get why this is listed as a “con” when opening up a can of cat food for every food serving is just creating more waste. And lastly, my cats are so healthy and their vet says they're in perfect shape and I know Smalls is a big part of that assessment!

I found Smalls online after a year + of dealing with chronic diarrhea and vomiting in my male cat who was 15 years old at the time. I took him to the vet to diagnose his illness and they wanted to run a full slate of tests - of which I felt was unnecessary. This is an indoor cat who was fed a prescription diet from the age of 1 year onward. Out of the blue he got sick. I systematically began switching out brands of cat food. He could handle it for a month, then the diarrhea and vomiting would return. He was also pooping outside of the litter box. Every brand, the same thing happened. I came to determine that the dry kibble he was eating made him very thirsty, then he would drink large amounts of water, and throw up due to food expanding with water. Changed him to a wet diet. Still the same story, less vomiting though.

My cats LOVE Smalls. They’re healthy, their coats are shiny and they’re just so happy. I’m happy too, because it’s REAL cooked food. Unlike other wet foods that just smell awful and are made with ingredients I can’t even pronounce, Smalls only has the freshest ingredients. No fillers. Just REAL food. And their customer service is outstanding. I’ve been a loyal customer for years now and am so happy!!

When I brought a new kitten into my home I was looking for products that were better balanced than what I have fed my cats in the past. My last cat had passed from organ failure, she lived a little past her intended life span but I had read that one of the issues for cats is that they do not eat the proper diet and that most cats do not drink enough water. With our cat Ragnar we bought him a water fountain and have been giving him Smalls pulled bird and pulled other bird. So far he has a gorgeous coat of fur, have had no issues with him coughing up fur balls, we've been feeding him the product since we got him in October 2021. Smalls also has excellent customer service.

It took a few weeks for our cats to warm up to the food, but once they got used to it they really liked it (we feed them chicken/turkey only as they didn't like the beef or fish). I like feeding my cats Smalls because it makes me feel better about what they're eating (no grains), and not to mention their poop is WAY less stinky than it was when they ate other canned food. The Smalls customer service department is amazing, and if I ever want to pause or modify our subscription they are always prompt and very friendly. My only complaint about the food is the packaging. The packaging is awful and very difficult to get open, and it changes constantly. Once they figure out the packaging I will give them 5 stars. :)

All 3 of my cats love Smalls cat food. Such a better diet for my cats than canned and kibble options. They adjusted to the food very well and I have a peace of mind that they are on such a healthy diet now.

Over the last two years or so several shipments have not arrived, or arrived fully thawed. That said the customer service is friendly and prompt! They have always responded by sending me replacement products immediately. Frankly I think the company has a lot of issues, as a relatively new start up. The product is so superior to the competition that I would still confidently recommend it.

My cats love this food, and it seems to help with improving their overall health. One of my cats suffered from psychogenic alopecia and she stopped over-grooming after I switched to Smalls food. Another thing I like about this food is that it does not smell horrible as some wet cat foods do. I feel like I'm feeding them a fresh good quality product.

I’ve had nothing but an exceptional experience with Smalls since the beginning. Despite my own delivery services not always delivering the boxes with the utmost care (not Smalls’ fault) I can tell they are always originally packaged wonderfully and can withstand the hot Florida elements. My cats love both the ground meats and freeze dried pellets and I feel great knowing I’m buying them high quality food. On the rare occasion I have to reach out to their customer service team (lovingly named “Cat Concierge”) I’ve always had a 5-star experience and prompt response. Highly recommend!

Smalls is a wonderful company. I was worried about having to switch my cats' food again after having them on another fresh food brand. Thankfully, they LOVE it! There have been some shipping issues that have come up but as soon as I reach out, they jump into action to help and make sure my cats have exactly what they need.

Even though this food might not be for all cats, mine enjoy it so much and I couldn’t be more pleased. Their health is in top shape and this food has helped keep them slim while providing exceptional nutrition. I also think they have great customer service even though you’re not able to speak to a representative on the phone but they are quick to get back to you via email/text.

This is expensive cat food. Before Smalls I just got a decent brand at retail stores and it was much cheaper. However, smalls is worth it. Having food delivered on a schedule takes so much stress out of my life. I can't tell you how many times me or my SO didn't realize we were out of wet food until our cats were begging for it. Smalls delivery is so convenient for my lifestyle. My cats love the food. We get chicken and other bird flavors but skip on beef because they seemed to not like it. The trial of smalls was perfect for finding this information. We feel we can tell a difference in our cats. Our cats are more energetic and affectionate after switching to a smalls only diet. One of our cats also vomits much less than she did with other foods.

Feeding my precious Marvin Smalls cat food honestly gives me a ton of peace of mind. In a world where he could easily be eating junky cat food made with doggos or profits solely in mind, I'm happy to give him wet food that is human grade quality. Transitioning from dry food can take patience because I think it tastes better, but it's just like human junk food in that way! The healthy stuff takes getting used to but I think makes him way healthier in the long run. I like that there are greens, veggies and supplements included and the surprise gifts that come from time to time are always hugely well received!! It's worth the money!!

We have been feeding our four cats Smalls Human Grade Fresh food for over a year now and we will never go back! Their favorites are the Fresh Pulled Bird and Fresh Pulled Other Bird. The quality is great, customer service is helpful, and our cats love the food!

The quality is clearly seen in both the wet food and dry food. Real meat and vegetables that I feel good feeding my cat. My vet is always complimenting my cat's coat, he always has a lot of energy, and his breath isn't nearly as stinky as when he eats other wet food. The packaging is a bit of pain ever since they moved to the tube style, but it's worth it to keep feeding him this high quality food!

My cats love Smalls, and so do I. It's always on time, and always correct. I keep them frozen until I need them, putting out a few into the fridge every few days to get ready, then cats eat it up!!! I mix in a bit of kibble for some variety and my three kittens love it. Had a issue with an order one time and they took care of it pronto. Thanks Smalls!!!!

I love that Smalls is all natural and comes frozen and is human grade! The auto ship subscription is so easy and super convenient for me to now worry about ever going out and buying cat food. When my cat isn't eating it as fast as usual, it's also super easy to skip a shipment or reschedule it. Love it! And my cat loves it too!

I ordered the sample cat food for my sweet Ragdoll. She didn't take to the food. I tried the various ways that the company suggested to no avail. I notified them that she didn't like the food. They continued to send me offers to buy more. I told them I didn't get the refund since my cat didn't like the food. They told me I had to ask within 30 days of purchase. I sent them an email screenshot taken 2 weeks after the order. I was told that telling them my cat didn't like it wasn't the same as asking for a refund under the guarantee that you will be refunded if your cat doesn't like it.

Have a recent addition to the household and decided to see if the subscription based was for us. It wasn't. The kitten was a challenge as the breeder started the litter off with a raw diet, so transitioning her into a healthy human grade food was the major hurdle. Once we got her acclimated to high quality pet food [initially Caru]. Did the trial where they ship out the turkey, chicken, beef chubs...supposed to arrive frozen. It wasn't. Dry ice was gone when it arrived. Added in the food as recommended with zero luck. Got to the point where we followed her around with the food dish.

We have a few cats at home. Plus, there are a few strays out and about. I feed one cat and my mother feeds different food to 2-3 other cats. About a year ago I was trying to get my cat into best wet food I could find. Did a lot of research and somehow smalls came up top. I went ahead and decided to try it. It took some work but cat seemed to like it okay. He wasn't crazy about it but would eat it if nothing else was available. I figured it would be okay and went ahead with the subscription. Two order later and my fridge was full of frozen cat food because cat would only eat small bits whenever he felt like it. I had to chase him around the house with the cat food just to get him to take a few bites. Then, I'd put down any other kind of food and he'd devour it. Lot of times I'd put down his "premium" wet food and he'd walk away to go patiently wait to see if any of the cats my mother was feeding left any behind.

My cats love the food, and I'm happy to give them food that I am confident in being really healthy for them! It is super fresh with no added preservatives, so they have to send it frozen, which took some getting used to. Also it is a subscription so you do have to manage it yourself, but it was easy enough to do, and the customer service team helped me find a plan that worked for me. After a while I started to look forward to messing with the dry ice and corn-based dissolvable insulation they send with every order of wet food! Their customer service team is also generally very fast to respond, though they don't have a way to call them? While unfortunate, this is not a deal breaker since the team working on emails/texts is so responsive. I plan on ordering more soon!

Look I'm not going to go out and say it's the cheapest option out there but I would say that it's comparable to wet food prices but at least I can track the quality of food. Outside of that my cat loves it. It took a while and trying a few of the textures and protein choices but all in all I think she is much happier. I want to add that their CS team has been pretty responsive to any questions or changes in my subscription.

The company got back to me and offered 10% off my next box for the inconveniences. Also, after going over my emails I realized that a tracking number was provided.

I have multiple barn cats that I care for that have become my babies. I have been feeding them kibble for the first few years of their lives but noticed they were all overweight, itchy, hair falling off when I pet them and I noticed they were drinking a lot of water. I grew up with cats eating kibble so I didn't think about the quality of the food right away but started doing research on how to properly care for outdoor cats because I can't afford to take them to the vet. I learned that the higher their nutrition, not only will they be healthier (proper weight, smooth coat, healthy skin and eyes) but the nutrition can actually protect them against fleas and ticks too. I live on a farm so this is great news. I started feeding them Smalls because it's so nutritious, they have EXCELLENT customer service and it's beyond convenient to just set my desired frequency and get automatic deliveries, never have to think about it again.

Smalls absolutely changed the way my cat eats. Before, he ate vet recommended food. I learned through a lot of research that this food is absolutely not healthy for him and that he requires a fresh diet. After he developed a chicken allergy and suffered from FLUTD, I made the full switch to Smalls and he's not had any issues since!

o begin, I've had my baby girl for 13 years since she was a runt on the streets. This food has given her more energy, softer fur, and has helped loads in the litter box department. If I ever have questions about editing my orders, or making changes to my subscription the concierges have always been incredibly helpful and helped make my experience meaningful. They LOVE to talk about cats just as much as I do, and that's saying something. I wish more companies showed the same dedication to their customers as Smalls. I'll be a lifelong customer!

Our cat Oscar has been enjoying Smalls for several months now, and it's been great! The best part is the quality of the food, which uses high-quality ingredients that's good and healthy for them. Smalls' customer service has been excellent and shipments have been regularly coming on time without any issues. Overall, Oscar's been loving Smalls and I'm not sure he would want us to switch over to anything else!

Before Smalls, I'll admit, I was feeding my cat whatever cans or kibble I remembered to pick up while grocery shopping. I noticed that switching brands/recipes around was upsetting her stomach so I went on the hunt for something that would meet her nutritional needs and be convenient for my ever-changing schedule. Enter Smalls. Talk about game-changer. It took us a week or so to fully transition, but since we did, there's no going back. My cat loves the recipes (chicken is her favorite) and I love that it's all delivered to my doorstep. Our vet is consistently impressed with my cat's weight, coat, and overall health too, so wins all around.

The food contains high quality ingredients for sure. My cat simply adores the stuff and, if you can afford the hefty price tag without issue, I can recommend it. However, the average person cannot drop a small fortune on this food every month, when you can otherwise just go out and buy chicken breasts and rice at any grocery store and cook it up for your cat for significantly cheaper pricing. I understand that their market is catered to cat owners who are finicky about what their cat eats and are on a time scrunch, but just the "trial shipment" alone costs $40; to only have 3 1/2 pounds of food sent to you. The actual monthly delivery costs over $100 for a little bit more food, but not enough to justify. I'm almost spending just as much money on feeding my cat as I do feeding myself. This is a problem, considering I eat 10x more calories than my cat.

My cat wouldn't eat this food. He won't touch the treats either. I wrote to cancel the autoship, and I was told that I should give my cat more time and warm up the food and all sorts of other things. I tried, he still wouldn't eat it. They wanted me to wait two more weeks. I tried a different food as my cat wouldn't budge -- and, he is actually NOT a picky eater. He's gobbled up every other brand, including Acana, Open Farm, Solid Gold, Instinct, etc.

This company would not last long anyway, just don't buy any product from them, very deceptive business manner, tried their food on two cats, neither like them at all, they literally rather starve than eat, and they would not refund me and ask me to try for 2 more weeks, such a bad experience and shame on them, and cancel account with them is also a process as complicated as possible.

Smalls is pricey but seems to be of better quality than the others we have tried so far. It took our cat a while to get used to it, so some food does go waste. He did refuse to eat one type (turkey) from the sampler package. Their biggest problem is their delivery mechanism. We have only one cat so I found it inconvenient to cut the frozen packets up so that food would not go waste.

My cats wouldn’t touch this food and I have been left severely disappointed with the deceptive sales tactic and poor customer care of this brand. Smalls lures customers in with a good deal on a trial and then deceptively slaps on a $172 charge to your account for the following month that’s nonrefundable before the product has even shipped. Customer care has been very limited in response and hard to deal with on this matter.

Listen to all the bad reviews about this company. It’s true they are deceptive. First of all, while their customer service is responsive, it has to be because their website is so terrible. Most of the time, it doesn’t work properly and you have to ask customer service to do it. It took me a while to figure out the right amount for my kitten so I spent more than I expected month to month. When I finally did, I made sure to have an extra 2 bags as they recommended. But they decided, without giving notice to me, to switch out my cat's food from chicken to turkey. This was such a risky move because I had no supply left to transition and I was leaving on vacation by the time I noticed the ingredients were turkey.

The food is good quality and my cat likes it. With that being said, they have the worst logistics and customer service. Orders are often wrong, late, or not packaged properly and arrive defrosted. With each issue there’s a new excuse from their team. The worst part - they ship once a week only. This means each time their team messes up an order or it doesn’t show up, you have to wait a full week to (hopefully) have a new/correct order. I’m not sure how this company is still operating.

I will never recommend this cat food to anybody who loves their cats. I tried their sample pack to get my cats used to their food, it was a success but they had over a week delay on their next order and I had to buy different cat food instead. I tried to resolve the matter with their lack of customer service and express my frustration multiple times but was told “they communicated properly” and the issue was mine. Overall a waste of money.

I like the quality and variety they offer and my cat liked the food just fine. I would have been a long-time customer were it not for their handling of a customer service issue that arose. Last week I received the email that a shipment was pending, to remind me to make any changes. I edited my order and decided to add something new while I was on the site. When I received something different from what was ordered, I thought it was an honest mistake and figured they would simply reimburse me for the product they'd sent in error. Instead, they informed me that the new product I'd added was low on stock, that their staff was directed to substitute, and that this was referenced in a footnote to the email which they apologized for my failure to see.

Looking for the best cat food is a priority for most people within their budget. Smalls offers a sample pack which you have no option to modify, 2 - 4oz kibble and 4 bags of freeze dried food. Freeze dried, my cat hates that stuff. It wasn't cheap either. Worst part, I was not aware when you sign on their site, you sign on for auto order. I found out the hard way when they shipped me $183.00 frozen cat food for one small cat. I asked for refund and they refused. I would never order that much cat food and especially not at that price. Customer service was anything but genuine.

Smalls reached out to me and offered me a full refund after explaining the situation. Feeling much better about this company and their customer service. I think they are experiencing rapid growth and figuring out some of the kinks along the way but I do appreciate their willingness to work with me!

I am trying to do right by my kittens and feed them a food best for their health. I ordered the sample Smalls. After ordering the sample it thanked me for the auto-subscription. I hate companies that do this! I would not have placed the ordered for a sample if I had known I was signing up for an auto-subscription. After receiving the sample food, and feeding to my kittens for five days, twice per day, of small portions with their regular food, I found my kittens would not eat the food - ate around it, even my boy cat who eats everything. They started scavenging for food on the counters, which they don't normally do at 10 months old.

Ordered a trial for my mother's cat in January. Her cat hated it, and the food went to neighbors with less picky cats, who still wouldn't eat it. Ultimately it went to their dogs, who would eat it. Given this information, I attempted to cancel the subscription, found no way to do so, and so removed my payment method instead, as the only way to prevent more unwanted cat food, or so I thought.

After my cat nearly died of a blocked bladder a year and a half ago, it's been very hard to find a food that he won't refuse but is also healthy for him and moist enough to discourage crystals from building up in his bladder/urinary tract. Smalls' food itself is great and my cat loves it, never threw any of it up, and seemed to be healthy with it. However, the company is semi new, and it has the WORST customer service ever, and horrible logistics.