About Shake A Paw Puppies
For the last 30 years, Shake A Paw has provided the best products and the most extensive selection of puppies to over 30,000 families. Shake a Paw’s pet consultants work seven days a week to help you with any questions or concerns you may have about your new puppy. We have two locations in New York: Hicksville and Lynbrook, that also carry supplies, accessories, food, crates, toys and more. Visit our website today to learn more!
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Avoid at all costs! My boyfriend recently bought me a Boxer puppy from this place. 3 days later the puppy became critically ill. We took the puppy to the vet of Shake a Paw's choosing where we were told the puppy was so sick she needed to be rushed to a 24 hour emergency care. We later found out that the puppy had HERPES, PNEUMONIA, and MYCOPLASMA. Even after a vet sent an official Certification of Unfit Sale meaning that the puppy should have never been sold, Shake a Paw is still refusing to give us a refund. We found out from the vet that it is state law that the pet store has to refund us the money and it has been past their window of opportunity to return us the money and still nothing. Shake a Paw still has the dog and yet we have no dog and no refund. Absolutely disgusting place.
Tom, one of the manager, is one of the rudest and unprofessional people I have ever met. When requesting a refund Tom refused and denied us from speaking to the owner, another manager or anyone else from the store. We refuse to accept another dog from this place as there has been countless people complaining of infectious and serious diseases. One quick search to the Better Business Bureau and you will find how many official complaints have been filed against this business. I urge you not to get a puppy from here. Oh! And if you check their website it says they are "ConsumerAffairs authorized" yet once you come on ConsumerAffairs you can see that is not correct.
First time buying a puppy, was easy and fast, many breeds, mixes and ages of dogs to choose from, workers very nice, my helper Tina made the process understandable and easy. Also provides a mini supply and accessories for your puppy. Big place, surprised.
We had a wonderful experience and Michael was an outstanding and knowledgeable point person. He answered all our questions and was patient when we called back for more help. Our new addition came to us in perfect condition and highly recommend Shake A Paw.
I really had a wonderful experience at Shake A Paw in Lynbrook purchasing my beautiful fur baby Bailey. Everyone was so pleasant and friendly especially Tina. The store was extremely clean. I would definitely purchase another fur baby there in the future. Go back often for products for my love.
James & Kevin were extremely helpful in providing the best service possible. They were very knowledgeable on the care of my new puppy. They provided many tips to ensure my puppy would be happy and healthy. I visited many pet stores to find the perfect dog for me. I can’t thank James & Kevin enough for helping me and finding my forever friend
Going to Shake-a-Paw for the first time for my first pet it was honestly a wonderful experience, Ed and Tina are the best they explained everything to me in a very respectful way and you can really see their passion for all the pets and the customers. 5 stars for me!!!
6/30/20. Tina assisted us in finding our Golden Retriever puppy. She was patient and knowledgeable. She provided us with many options. The staff also assisted us with carrying everything around the corner for car service pick up. Prices are a little high, but service is outstanding. Mahalo Tina.
Got my precious Miniature Schnauzer from there and I couldn’t be happier. The staff there was so patient and helpful to me. They gave me lots of information to help me take care of my pup. Every time I go there to pick up some treats, I always feel welcomed. I would highly recommend them if you're looking for a new furry friend.
Ed & Tina helped me get a beautiful baby girl puppy. She is a such a good girl. And I love the fact that I chose to get her from this place because it was first love at sight. Thank you so much for having this place.
Our experience was an awesome one. We love our puppy. She is so cute and lovable. Dylan made sure our process in buying the dog was easy and the process went well. We were given all of her information and most of all she was already chipped so I didn't have to worry about that expense at a later time.
I purchased my Shetland Sheepdog August 2019. He has been in excellent health when I bought him and still today. The staff was great. Spencer is so smart sweet loving and supportive. He is fully house-trained. He did it in two weeks. Today he is a service support dog. You can never ask for a better dog. I plan on purchasing a female shelty for him as a companion. And again from Shake A Paw in Hicksville.
Shake A Paw's reputation will go down in history as the WORST pet store on Long Island. Within a week of buying my puppy I brought her to her first vet visit and they told me she had a heart murmur. 5 weeks later she was hospitalized breathing only with oxygen as her lungs were filled with fluid. She died at just 15 weeks, yes 15 weeks. Their own recommended veterinarian/animal hospitals BOTH told me the store knowingly sold me a dog with cardiogenic pulmonary edema who ultimately died from heart failure. Countless vets certified the dog was unfit for sale and their animal hospitals see dogs die from their store on a regular basis.
If you're thinking of buying a pet from this store or the one in Hicksville check out the MANY beware of SCAM articles that have been written recently **. ALL explaining they are known to sell sick dogs. No one should ever have to lose a pet and be told by medical professionals. SHAKE A PAW HAS NO BUSINESS SELLING DOGS. Store owner Jake who mentioned he'd been in the business of selling dogs for 30 years flat out told me, "Tough luck getting anything more than an apology out of us. That's how we make the money". Shame on you Shake a Paw.
This review is 100% percent a lie and we have the proof to back it up by the Licencesed Veterinarians that took care of this puppy. The puppy was sold on March 21, 2020. This puppy was deemed healthy on numerous occasions and even several days before the puppy passed away by the customers own Veterinarian when the puppy was given another set of puppy vaccinations. The puppy choked on something and was rushed to the hospital, we have proof that this has nothing to due with the store.Please remove
We are so ecstatic with our Shih Tzu puppy we got from Shake A Paw in Hicksville. She is perfect in every way and an extremely loving animal. We are first time puppy owners so we needed a lot of help and attention. The staff there is terrific and we dealt primarily with Alexia and Mottaela. They helped us get all of the necessary equipment and explained what we needed to do with feeding, crating and training her to become housebroken. Since this has been such a positive experience we wanted to share it with others. We highly recommend Shake A Paw in Hicksville because they are knowledgeable, caring and patient.
On 7/27/19, we placed a $300 deposit for what we were told is a hypoallergenic dog, a cavapoo puppy at Shake A Paw Lynbrook, NY. The salesperson advised $300 is the minimum they would take to hold the puppy our daughter fell in love with. We visited multiple times while the dog was getting its shots and being made ready to be picked up. Our 4-yr-old son was having allergic reactions while our 8-yr old daughter was fine. We thought that perhaps it was just the number of dogs in the store and the dander that can be seen on the floor and in the air and the fact they clean up after the dogs with only paper towel rather than any cleaning agents. Our son was tested 8/2 and was confirmed allergic.
After considering our options and speaking with his pediatrician, we informed them 8/6 and the dog was sold by 8/13. They refused to refund the $300 deposit stating they would apply our deposit to a hypoallergenic dog, which does not help since our son had the allergic reaction to the cavapoo. We bought over $550 worth of supplies from the store (which they refunded). I spoke to the manager Kristen who said she would call me back in 10 minutes about a refund. I had to call her again 5 days later. She refused to allow me to speak with whoever she asked about the refund when we initially spoke and hung up on me when I said I would be filing a complaint saying not to threaten her.
I bought a cocker spaniel from the Shake A Paw in Hicksville. He just turned a year. I am so happy with him! Anytime I go back to the store for any advice or purchases, everyone is so helpful and they are so happy to see the dog!
I bought a cocker spaniel in Nov 2018. He is now 1 year and the the best & cutest dog. As I return back to the store for advice, food or toys the employees are helpful and so happy to see the dog. So happy with my furry friend and my decision to buy from Shake A Paw in Hicksville.
I bought two chihuahuas from Shake A Paw in Lynbrook last October. Both chihuahuas are very healthy. My experience with Shake A Paw was great. I highly recommend Shake A Paw to anyone looking for a dog.
I recently bought a Cocker Spaniel puppy at Shake A Paw in Hicksville. I had a wonderful experience with all the workers and any questions or concerns I had about my puppy were always answered with a smile. I can't say enough about the positive experience I had buying a dog from them and I get so much joy from this beautiful dog!
The help was friendly and helpful, puppies were so cute I wish I could take them all home with me. Store was well maintained and I would recommend them. I had no difficulty finding what I needed. They have a wide selection of products for your pets needs.
This is my second purchase from Shake a Paw. I've never had any issues with them and they have always been accommodating. Because I was a previous buyer they gave me a discount plus the discount from the coupon. They had a variety of puppies to choose from but I went in knowing what I wanted. I would definitely recommend them to a friend or relative.
We were looking to buy a bunny and since it was our first pet, we had loads of questions and the staff was really helpful!! Especially a worker named Emily who helped us through all the way! She made the experience really amazing and easy.
During my experience in Shake A Paw the workers were so helpful when I was picking out the fifth member of my family. My new dog Stella. They were so helpful and helped me find the perfect dog that me and my family wanted. They let me sit in rooms alone with different dog to find the perfect one. I’m so happy I went to shake a paw to get my beautiful dog Stella.
I got my Goldendoodle puppy from Shake a Paw and had no issues with the puppy and purchasing him was easy and exciting! They took care of him and made sure he was groomed, feed and healthy before he came he came to his new home. He came home healthy and stayed healthy. They were very helpful and would recommend purchasing a puppy from them.
My husband found our short-haired dachshund Molly on the Shake-A-Paw website. He and my daughter surprised me with the visit to the store, which is an awesome presentation in its surroundings. My favorite area in the store was the puppy display. There were so many varieties of dogs to chooses from. The dogs all looked to be well fed, happy and clean. I would highly recommend the Hicksville Shake-A-Paws store to friends and family members searching for quality puppies at decent pricing.
First let me just say I've never had such a great experience in my life. Chris, who sold me my love Chloe, was an amazing, respectful, humorous and blunt man! He told it how it was, and was amazing! Thank you Chris!!!
James was great helping find our puppy. Great place and our vet said our puppy had been well taken care of. Price for the puppy was good the store was clean and the puppies were brushed and happy and playful.
The staff at Shake A Paw was very informative and very patient with us. Answered all of our questions before and after the purchase of our new puppy. All of their puppies looked very well taken care of. Would definitely recommend.
I bought my Jack Russel, Sammy, from here and he's absolutely the best dog in the world! The staff here was so helpful and found us the perfect Jack that we bonded with the best! Now my friends and I will go there when we are stressed and go look at the puppies! James is the nicest and personally came over and talked to my friend and I and let us play with cutest puppy! I will always go to them and HIGHLY recommend!
Shake a Paw helped us pick out a great companion pup. Really friendly staff and a great place to look for pets as well as food and supplies. I enjoyed my experience and enjoy returning to Shake a Paw for great service.
Dogs are akc certified. Very clean and organized place to shop for a puppy. Staff are very friendly and knowledgeable. Help me picked up supplies after I bought my puppy since I was the first time owner of a puppy. Very patient customer service every time I go back to shop. Everybody in the store says hi to my puppy since they still remember him. Haha. All in all, if any of my friends looking for a pet I’d recommend them to take a look at this place before they make a decision. Below is my cutie pie. He is 3.5 month old now.
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