Shake A Paw Puppies Reviews

Lynbrook, NY

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About Shake A Paw Puppies

For the last 30 years, Shake A Paw has provided the best products and the most extensive selection of puppies to over 30,000 families. Shake a Paw’s pet consultants work seven days a week to help you with any questions or concerns you may have about your new puppy. We have two locations in New York: Hicksville and Lynbrook, that also carry supplies, accessories, food, crates, toys and more. Visit our website today to learn more!

Shake A Paw Puppies Reviews

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    Page 3 Reviews 40 - 240
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 11, 2018

    The staff at Shake A Paw was very informative and very patient with us. Answered all of our questions before and after the purchase of our new puppy. All of their puppies looked very well taken care of. Would definitely recommend.

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    Staff

    Reviewed Oct. 6, 2018

    I bought my Jack Russel, Sammy, from here and he's absolutely the best dog in the world! The staff here was so helpful and found us the perfect Jack that we bonded with the best! Now my friends and I will go there when we are stressed and go look at the puppies! James is the nicest and personally came over and talked to my friend and I and let us play with cutest puppy! I will always go to them and HIGHLY recommend!

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    Staff

    Reviewed Sept. 4, 2018

    Shake a Paw helped us pick out a great companion pup. Really friendly staff and a great place to look for pets as well as food and supplies. I enjoyed my experience and enjoy returning to Shake a Paw for great service.

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    Customer ServiceStaff

    Reviewed June 29, 2018

    Dogs are akc certified. Very clean and organized place to shop for a puppy. Staff are very friendly and knowledgeable. Help me picked up supplies after I bought my puppy since I was the first time owner of a puppy. Very patient customer service every time I go back to shop. Everybody in the store says hi to my puppy since they still remember him. Haha. All in all, if any of my friends looking for a pet I’d recommend them to take a look at this place before they make a decision. Below is my cutie pie. He is 3.5 month old now.

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    Staff

    Reviewed June 21, 2018

    I wanted to write a review to tell people about my experience at Shake A Paw. It started with just a trip to shake a paw to see the puppies. We were greeted by Bryan who was extremely helpful, friendly and a pleasure to talk to. He introduced us to a Mini Australian Shepard who we fell in love with immediately and decided to purchase. We then met James the manager was also extremely nice, helpful and a pleasure to interact with. My experience was 5 star and I recommend shake a paw to anyone looking to bring home a new member of the family!!

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    Staff

    Reviewed June 3, 2018

    McHaela the associate was great in finding us our forever puppy and also helped us with giving information on how to take care of him and also telling us everything we needed for him. I would definitely recommend this place to friends.

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    Customer ServiceStaff

    Reviewed April 5, 2018

    Wow great place to buy a puppy!! Brian was so great helping us with our purchase. He helped us with all our questions. They even said we can call any time while they are open to ask for help. If your looking to buy a dog please try them first if not see them before you buy. Really are friendly and helpful.

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    Punctuality & SpeedStaff

    Reviewed April 4, 2018

    Purchased our fourth dog recently and the experience was quick and easy. The staff treated us well and was helpful with our questions. We were able to purchase all the supplies we needed and whenever we go in they continue to be very helpful and insightful.

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    Staff

    Reviewed March 24, 2018

    It’s a wonderful place to go, my friend and I went there and she fell in love instantly. It’s a wonder establishment to go to. They have my blessing. The workers are very kind and they teach you everything you need to know about your dog.

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    StaffProcess

    Reviewed March 13, 2018

    Adopted a 4 month old mini dachshund, she's been everything we've wanted and more. Her dewclaw was incorrectly removed, and Shake a Paw paid for its removal. They recommended a wonderful vet, who we love. Side note - we went in every Saturday for several months simply to play with puppies before we found the perfect one. Shake a Paw was very patient with us during this process and helped us pick out the best puppy.

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    Customer ServiceSales & MarketingStaff

    Reviewed March 6, 2018

    My girlfriend and I are in the market for a Puppy. After spending a decent amount of time in the Lynbrook store yesterday deciding which puppy we like best, my girlfriend asked to play with a puppy. We asked a male sales Rep which told us we had to ask another female sales rep. When the female sales rep approached us and we asked to play with the puppy, her response was “are you sure you really want to play with this puppy? They get sick very often so you probably shouldn’t.” I told her that we were seriously interested and finally she let my girlfriend play with the puppy. My girlfriend went in the booth with the puppy and I stood outside looking in. The female sales rep left and the male sales rep came over. I asked him how much a different puppy was and he looked at me and responded “a lot” which I was offended by.

    I let the comment slide without saying anything, but then he began to make more demeaning comments which caught me off guard since we had no other previous interactions which would have brought about this behavior and my girlfriend and I were serious about bringing the dog home. At this point I was bothered by his comments so I responded “why wouldn’t you tell me how much the other dog was?”. He responded saying “because I know you wouldn’t have bought it”. At this point I was so bothered that I had my girlfriend give the dog back and we left the store and she was crying the whole way home because of the situation and how badly she wanted the puppy. This was unacceptable and unwarranted behavior by the sales rep and I hope that Shake A Paw fixes this problem.

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    Staff

    Reviewed Jan. 8, 2018

    We purchased our Basset Hound, Caramel, from Shake-A-Paw. Kez was friendly and very helpful. She made sure we had all the items we needed for Caramel. Caramel made a wonderful transition to his new home and sends many licks to Kez for her help.

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    Staff

    Reviewed Dec. 28, 2017

    We have had such wonderful experiences with your Hicksville Shake a Paw. We first went to Hicksville for a dog and bought a mastiff, then we returned a year later and got a Frenchie. Today James helped us again and we now have another Frenchie. Thank you for hiring such wonderful, knowledgeable and caring staff! It is nice to walk in and see the same friendly faces.

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    Staff

    Reviewed Dec. 27, 2017

    My girlfriend and I had made a short list of puppies that we thought would be a good fit for us and our apartment. The staff was very helpful and helped us make an informed decision about the best puppy for us. We ended up spending a number of hours with the puppy we picked and the staff answered lots of our questions and were very patient with us! He's very socialized and friendly, and it's obvious they take great care of the puppies. We recently went back to visit, and our puppy was so excited to see the staff!

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    Staff

    Reviewed Dec. 24, 2017

    I walked into Shake A Paw with my dog recently with the intent of finding a treat for my dog. They have an edited selection, as their focus is more on selling puppies than on being a pet supplies store. I was able to find a yummy treat for my dog, and the staff was very friendly to me and my dog.

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    Customer ServiceStaff

    Reviewed Dec. 24, 2017

    The entire staff at Shake-A-Paw is fantastic. Most notably, Tina, a customer service rep, who works at Shake-A-Paw, greeted us and gave us thorough responses to our inquiries about the different dog breeds located at this store. I was very grateful and I look forward to making a purchase at her store.

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    Staff

    Reviewed Dec. 5, 2017

    This store is the best. Dominick gave us incredible service. He is so knowledgeable. Best salesman ever. James, the manager, could not have been nicer. I would recommend Shake A Paw in Hicksville to anyone with pet needs. We left another pet store, came here and got the most precious morki. This is a 5-star store. You will love it.

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    CoverageStaff

    Reviewed Nov. 30, 2017

    Best decision of a lifetime was going to Shake A Paw on a Sunday. We found our baby boy (Yorkie Poo) that my wife and I fell in love with. The Shake a Paw team members made it very easy for us to be approved and go home with our baby the next day. The Vet visits were covered as we were told and also received help from the crew in training. Thank You so much for making this decision memorable!!

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    Staff

    Reviewed Nov. 28, 2017

    We recently purchased our 10-week old Teddy Bear puppy from Shake a Paw. We had excellent service and the staff was very knowledgeable in getting us ready to take her home - Anthony was super helpful! They went over carefully her daily routine, what the first couple weeks would be like and supplied us with all the necessities she needed. I would recommend anyone looking for a puppy to stop by and chat with the staff! Great puppy selection, as well as other animals; i.e. cats, fish, rabbits.

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    Staff

    Reviewed Nov. 23, 2017

    Everyone is very helpful at your store and you have all the best brands that I want for my two dogs. From buying my pups to shopping there for them it’s always a great experience. The staff is always so polite and helpful and suggests the best items for my dogs. Thank you.

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    Customer ServiceStaff

    Reviewed Nov. 18, 2017

    I live in Lynbrook and have been to this store hundreds of times. Each time has been extremely positive experience. The staff is extremely nice and knowledgeable not only about all their puppies but all their products as well. Besides the super staff, the store itself is extremely clean and they are constantly cleaning out the puppy playpens. I went in today to return an item but couldn't find my receipt. Tina went above and beyond for such a little item - but that is customer service at its finest!!!

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    Staff

    Reviewed Nov. 7, 2017

    I have been going to Shake A Paw since they opened many years ago. I purchase all of my puppy (dog) supplies and food from them throughout the years. I have had the pleasure of dealing with Kathy (an employee) for several years now. She always greets me with a big smile and hello. She goes out of her way to assist with any supplies I need. While purchasing supplies, I usually take a few minutes to play and look at the many breeds of puppies on display that day. Most of the time they're on many types and different sizes and temperaments. There's nothing that can change a bad day to good more than the happiness shown from a puppy when you give them a little of your attention. They are very well taken care of by the entire staff.

    I have never seen anything but a very clean, organized and well stocked store. One of the best things is it never smell of anything unsanitary. Not just because they obsessively clean the cages but they always have those great smelling candles lit within the store. I would highly recommend this place to anyone that needs or wants a new friend to add to their family or just needs supplies for their existing ones. Great store, puppies, and employees!

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    Staff

    Reviewed Nov. 6, 2017

    We purchased our last two puppies from Lynbrook Shake a paw. We purchase all of our food and toys from their continuously and find them to be very attentive and professional. The puppies are doing great!

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    Staff

    Reviewed Nov. 4, 2017

    We bought Bailey here 7 years ago. He is beautiful and loving and healthy. Bailey is a unique looking mix breed and I got him at 8 weeks old. James helped me pick out his food and all his doggy needs and referred me to a vet. I had a great experience getting Bailey. I was allowed to play with him and knew right away he was the one.

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    Staff

    Reviewed Nov. 2, 2017

    I can't imagine going anywhere else to get what I need for my pups. We brought them home from the Hicksville store in April and have been back a ton of times since. Every staff member I've encountered is great!!! Anthony, James, Chris; the whole gang at this store, all amazing and super helpful. Thanks everyone!!!

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    Staff

    Reviewed Oct. 31, 2017

    Everytime I go into Shake a Paw for my puppy’s supplies, I am always greeted by the employees (I wish I can remember her name). They are also really helpful in finding what I need. They even follow up with how my puppy is doing. I highly recommend!

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    Customer Service

    Reviewed Oct. 29, 2017

    Thanks to Anthony and Kyle for helping me out. They answer all my questions, and explain everything well! I got my first husky a year ago, so I went to find a boyfriend for my girl husky. Now they love each other! Thanks again. You guys rock!

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    Staff

    Reviewed Oct. 28, 2017

    We stop by the Lynbrook store quite often as we have purchased a dog from them in the past. We are looking for a new puppy. Tina is very knowledgeable. Hopefully we will find our new fur ever friend soon at Shake A Paw in Lynbrook.

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    Staff

    Reviewed Oct. 25, 2017

    This is the best place to buy an animal. I got my little Daisy from here. She was healthy and pretty as can be. I recommend all looking for a new addition to the family to stop by and give them a chance. Excellent store!

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    Staff

    Reviewed Oct. 14, 2017

    Had a great experience with the purchase of my guinea pig for my children. After a day being home the water dispenser I purchased was leaking and they were very helpful and gave me a new one. They provided me and my kids with everything I needed to care for the animal and educated us on what to expect.

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    Punctuality & SpeedStaff

    Reviewed Oct. 8, 2017

    Our experience in buying a Havachon was good at Shake A Paw Puppies. Anthony brought us two adorable dogs and allowed us time with them in a private space. He answered our questions with appropriate knowledge and to the best of his ability. He reviewed, quickly all of the information we would need to care for Louie. Anthony helped us pick out appropriate accessories for our new pet, Louie. Anthony reviewed all of the paperwork needed.

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    Customer ServiceStaff

    Reviewed Oct. 3, 2017

    Shake a Paw Hicksville - I am satisfied with Shake a Paw and bought my furry friend a while back and was very happy with the customer service and help to find the right buddy for me and love the selection of designer dogs that I can't really find anywhere else. For example, I got my Pomsky there and you guys did a great job helping me and giving me information.

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    Staff

    Reviewed Sept. 24, 2017

    The staff was very friendly and knowledgeable. The store was extremely clean. We were able to sit and play with our new puppy without feeling rushed. Our new puppy had his forever home, and was extremely healthy. The first week we had to go to the first well visit with their vet, we were so happy with their chose. The office was clean and staff friendly, we would of love to return there but was too far from our home. Overall experience was amazing and we love our puppy Spike!!!

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    Reviewed Sept. 21, 2017

    Dog was taken from her mother too soon and she has puppy anxiety. Now her both knees have to have a operation. At 7 months old. I paid over 3,000.00 dollars for her. She was born in Another state and it must have been a puppy mill. He has to be shut down. No one these days has money to spend like that. We love our pet and we are heartbroken. I have a sick husband and I am sick myself. My children got us the dog for happiness not to have trouble with it.

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    Staff

    Reviewed Sept. 18, 2017

    I would definitely recommend Shake A Paw to our friends and family, The store is very clean and staff is very friendly and eager to help. Anthony was exceptionally knowledgeable and very helpful. There are so many precious dogs to choose from. It's hard to walk out with getting one.

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    Staff

    Reviewed Aug. 22, 2017

    I really want to thank both James and Micaela for the best service. I purchased 2 Jack Russell from this store in Hicksville and are 100% satisfied. My girl, Daisybelle is 15 and my boy, Finnegan is 5. James is fun, friendly and full of information and Michaela is sweet, very helpful and informative.

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    CoveragePriceStaff

    Reviewed Aug. 8, 2017

    They have a great selection of dog breeds, with different ages and types. It's worth it just to see the puppies because of the amazing variety. I got a Shiba Inu puppy, Hachie, there at about 10 weeks old in June 21. (I was so curious of his peculiarly amazing/well-behaved temperament so I got his 5 generation pedigree from AKC and found out he has a bunch of Champion bloodlines.) I love/appreciate that they give health insurance for about a month when you get a puppy there. Puppies are fragile and it can be stressful for their health moving place to place from the breeder to the store and ultimately to their forever home.

    Shake A Paw knows this and they have been helpful and assuring since day one when I got my puppy. They went through everything with me, guiding me on the care of Hachie. They told me what to expect, what might/could happen, and what to do when it does. They also have a one year health guarantee on the puppy from conditions that might develop on the time frame. I would also like to mention price tags; there have been mentions of them being pricey but ultimately they're not; they have assurances/guarantees when you buy a pet from them and they're prices are within range of purebred puppies in the northeast.

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    Staff

    Reviewed Aug. 3, 2017

    I purchased my new puppy in June 2017. I went back and forth to Shake A Paw Lynbrook several times, each time Chris was so happy to see me and ever so patient with me. I did not know what I wanted to purchase. Since my husband passed away I was very confused if I really wanted a puppy. Well Chris should be recognized for his outstanding help, consideration, devotion and loving care he gave to me. I finally walked in in June and he walked me to the new puppies that just came in and there she was, he stood with me the whole time I was bonding with her then he graciously made sure that I had everything I needed for my new life with my new love, and love her I do.

    Chris told me that she somehow will fill the empty void and quietness in my home after I leave my kids and grandchildren, when the door closes and I am alone she is there to comfort me - well we comfort each other. I also go down to Shake A Paw for all my supplies for my little one, because he makes it so easy to get exactly what I need for her. Shake A Paw is blessed to have him as an employee and I/we are blessed to have him in our lives as a part of our family. Thank you Chris from the bottom of our hearts. Keep up the good work. PS, my son also purchased a puppy over the past year and Chris was there to help him also.

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    Customer ServiceStaff

    Reviewed July 24, 2017

    I got my second dog from here today and James was so helpful as well as Michaela. They answered all the questions I had and explained thoroughly. Amazing customer service and store. I'm so in love with my new dog!

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    Staff

    Reviewed July 22, 2017

    We bought our pet Ziggy at Shake a Paw 10 months ago. McHaela was our sales rep. She was very sweet & attentive. On occasion we return to pick up some supplies & when we run into McHaela she always greets us w/ such enthusiasm. She always remembers us & Our dog Ziggy & even asks us to bring him in one day so she can see how he's doing. It's a pleasure not only to be greeted by such a sweet person, but to feel like she really cares about our dog.

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    Staff

    Reviewed July 1, 2017

    I recently adopted a dog at the Shake A Paw in Hicksville Long Island. Tony, the salesperson, was very helpful, informative, and polite. As were the rest of the staff. I would recommended this location to anyone who is looking for a pet. We are pleased with our adoption.

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    Process

    Reviewed June 29, 2017

    It was a trip to the pet store we will never forget. We had went in the store to purchase rabbit hay and walked out with our German Shepherd puppy. During the process we were assisted by Tony who had answered all of our questions. My children are so happy Daddy decided it was time for a dog. We came home with a new family member. Couldn't be happier.

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    PriceStaff

    Reviewed June 9, 2017

    I had a nice experience going to Shake a Paw. The staff was friendly and the store was clean and tidy. They let me play with the puppy I came in for. I'm very happy with my new puppy pug. However, I think they charge a bit too much. I'd recommend the store to a friend.

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    Staff

    Reviewed June 7, 2017

    I would rate this store as excellence. Just bought my third dog Oscar (Havapoo) within a 16 year span. Always extremely knowledgeable, professional and truly caring that the dog you chose is the perfect choice. A great experience for all workers and new pet owners. Extremely satisfied.

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    Staff

    Reviewed June 6, 2017

    I frequent the Hicksville store many times and every time I go McHaela goes out of her way to help me out. I go to this store because of her, she is wonderful. McHaela is an huge asset to Shake a Paw.

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    Customer ServiceStaff

    Reviewed May 30, 2017

    Bought our Aussiepoo at Shake A Paw in Lynbrook and Cathy was so helpful with our pup. Answered our questions without any hesitations, always smiling and pleasant. Employees there were also polite and friendly. There were many breeds to choose from. All puppies are so adorable.

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    Staff

    Reviewed May 29, 2017

    Let me begin by saying that buying my puppy is the best choice I've ever made, and Shake A Paw in Hicksville, NY really made it easy. From the beginning, their staff were considerate, knowledgeable and professional. I used their website to find my Pomsky, and soon made a visit. After we got acquainted I knew I made the right choice.

    The girl that has been helping me since the beginning, McHaela, made becoming a dog owner as easy as possible; I've trained dogs before and lived with them but never my own. You can tell how passionate she is about finding each little pup not only a home, but the right one. Her guidance provided me with everything I needed, from medical information to feeding habits and everything in between. McHaela's experience speaks for itself; her knowledge of the animals and general practice made for a great experience all around. Soon I'll be bringing Harley back for a visit; she just turned one in April! So happy, thank you McHaela and Shake A Paw, Hicksville!

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    Staff

    Reviewed May 24, 2017

    All the workers are kind and and are outgoing. In love with all the animals in here. James is very kind and seems like a great person. They allow you to play with the pets and all the pets seem very playful and safe. The area is very clean and I would definitely come again.

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    Punctuality & SpeedStaff

    Reviewed May 18, 2017

    Best pet store I've ever been to. Last Monday, 5/15, was our second time visiting this Shake a Paw. My boyfriend, son and I went in to get some new fish for our fish tank. This is also why we went the first time. Last time as well as this, our experience was superb. Michaela was working that day, an expert on fish with several tanks of her own. She helped us pick out a new filter, which is still working great. She told us which fish we could get and mix with the ones we had, as well as which ones we shouldn't. She was very polite and professional.

    The fish are much healthier than the last time we got some from PetSmart; which didn't last very long. Our tank is still thriving. We also went to see some puppies. While we were doing that, James came over and we had a chat about puppies. He brought one puppy out for our toddler to pet. He was very friendly and courteous. I recommend this store to all my friends considering pets or pet supplies. Will be visiting again.

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    Staff

    Reviewed May 7, 2017

    We had a great experience here. We bought a Mini Goldendoodle and it was the best purchase ever! Tina was extremely helpful! The store was clean and in great conditions. They had a wide selection of supplies and treats to buy which greatly helped us out as we were brand new owners.

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    Staff

    Reviewed May 1, 2017

    Always a pleasure to deal Shake A Paw in Lynbrook. The staff are friendly & knowledgeable. I bought almost all my dogs and cats and my boss and I are very happy with our decision. Tina has helped us many times & look forward to visiting again.

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    StaffProcess

    Reviewed April 30, 2017

    My spouse and I went to the store and we liked a Husky. The stuff at this store are so nice and are willing to help with the process. Thank you Tina, Kristin and all the staff for a great unique experience. Thank you very much.

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    Staff

    Reviewed April 30, 2017

    My husband and I got purchased our dog at this store about 5 years ago and have been shopping here ever since. The store is clean and whether we are there to get dog/cat food or to just see some adorable puppies, the staff is super friendly. Special thanks to Tina for always being so helpful!!!

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    Staff

    Reviewed April 25, 2017

    I bought my puppy a Havapoo at Shake A Paw 7 years ago and have been going there since to buy food, treats and toys. I recently went there and Cathy took care of me, I must say she has the most wonderful smile and attitude. It doesn't surprise me because I have never had a problem there in seven years. They have a large stock of pet items and everything is in plain site. Thank you Shake a paw and Cathy for being the best.

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    Staff

    Reviewed April 19, 2017

    My family has purchased 4 puppies from Shake A Paw over the last 12 years or so, and each and every experience has been a positive one. 4 great dogs and excellent help from the store personnel. We have also purchased supplies, food and related items, and will return in the future.

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    Customer ServiceStaffProcess

    Reviewed April 18, 2017

    I went to the store back in January/2017 and got me a Siberian Husky (Duke). The staff were so helpful and nice. They walked me thru the whole process. I love the customer service and how helpful they are. Thank you Kristin, Tina and every employee at the store for making this experience exceptional. Thanks.

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    Staff

    Reviewed April 15, 2017

    Always a pleasure to visit Shake A Paw in Lynbrook. The staff are friendly & knowledgeable. I bought my dog Bailey 4 years ago & are very happy with our decision. Tna has helped us many times & look forward to visiting again.

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    Staff

    Reviewed April 14, 2017

    I bought my puppy from Shake A Paw 13 years ago. She was a Goldendoodle. The best dog ever. I lost her 1 year ago and They in fact found the right dog for me. Beautiful Labradoodle, boy, chocolate brown with a sweet kind disposition. Tina took great care of him while he was waiting to come home. She trained him to sit and brushed him every day. It's a very trustworthy place which is hard to find when looking for an important member of your family. Super place, long history of being in business, great staff and great quality puppies.

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    Staff

    Reviewed April 10, 2017

    Couldn't be happier. Feel like they only have high quality breeds, staff exceptional, James and Anthony went out of their way to help and make it as easy as possible with advice. Thank you. It was a very clean and organized store, did not feel prices for accessories were high, was given 2 toys as a gift the puppy plays with constantly. Thanks.

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    Staff

    Reviewed April 7, 2017

    Approximately two years ago, I went to Shake A Paw to get a new addition to the family. Tina was an absolute delight in ensuring I found and connected with the right pup. We brought home our puppy the same day. He was healthy at the time of purchase and remains so now.

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    Staff

    Reviewed April 5, 2017

    Best place to purchase your new family member. The staff is very helpful and patient. They are willing to go the extra mile for you. Anything you need ask for Cathy. She is the best! I needed a certain type of dog food for my dog and they did not have it, she went right ahead and order it for me. Made me and my puppy feel real special. They are simply the best puppy store out here.

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    Staff

    Reviewed April 4, 2017

    Our experience was great. The staff was kind and helpful. We bought our puppy but selected to not bring her home for a week based on our schedule. Each time we visited Shake A Paw, the staff was wonderful and our puppy was so well cared for. Our puppy is healthy and adorable and we are thrilled with our new addition to our family.

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    Reviewed March 27, 2017

    I purchased a mini aussie and she is a great dog! I am extremely happy with the service provided here. Shake A Paw always stands behind their promises and contracts. Kathy and all of the other employees are always willing to help their customers.

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    Price

    Reviewed March 25, 2017

    This is the best pet store ever. "Shake a Paw" has the best dogs with reasonable prices. I bought my dog from here and it's been a joy. You walk in and it's like puppy world! Please come in and make a puppy yours.

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    Customer ServiceStaff

    Reviewed March 25, 2017

    The most wonderful pet store in all of Long Island. The customer service was great. TINA is an excellent sales person. Shake A Paw in Lynbrook is one of best care place for dogs... I love my french bulldog. She is amazing??? I have a wonderful experience here.

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    Staff

    Reviewed March 25, 2017

    It was a good experience, getting a puppy for the first time could be stressful. But Tina was very helpful, she answered all our questions, and help us decide which puppy fitted better our criteria. Very polite, sweet and professional. Thank you Tina for all your help and dedication.

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    Staff

    Reviewed March 25, 2017

    I had the best experience at Shake A Paw in Lynbrook. Tina was my puppy consultant and helped me pick out my best friend. Place is just amazing!!! This place is one of the cleanest puppy stores I ever been to, no smell and pups look very clean!!! I recommend this place if you want to have a good experience and a healthy pup.

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    Staff

    Reviewed March 24, 2017

    Had a great experience 14 years ago when we purchased our Wheaten Terrier and last week purchased our new addition a Yo-Shon (Yorkie/Bichon). Corey was awesome, friendly, knowledgeable as was the rest of the staff! Whenever we go, they are always on top of the puppies, cleaning out the doggie dens and maintaining the store.

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    Punctuality & SpeedStaff

    Reviewed March 22, 2017

    I went with my family to look at an English Mastiff puppy, the store was very clean and they had a lot of people working to keep the puppies cages clean. There was no smell at all and the rooms to play with the pups was very clean. The staff was all very friendly and welcoming. We dealt with the manager James who was real nice and helpful. We never felt rushed or pressured.

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    Staff

    Reviewed March 20, 2017

    This is our second puppy we got from Shake A Paw in Hicksville and love them. James was so helpful and polite. He is a world of knowledge about dogs. They have a great policy regarding new puppies. So if you are like let's looking for a new four legged companion I recommend Shake A Paw.

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    Staff

    Reviewed March 16, 2017

    Tina at the Lynbrook store was extremely helpful and sensitive to our very first dog buying experience! Although we ended up buying him in Hicksville, we went back to Lynbrook to buy supplies from Tina... We will do all of our future business with Tina, she's an absolute lovely young lady!!

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    Customer ServiceStaff

    Reviewed March 14, 2017

    I have been going to Shake A Paw for years. We have purchased bearded dragons, dogs and fish from them and many other products that go along with the purchase. Friendly staff and knowledgeable. James is always pleasant, smiling and helps out customers when buying products. We receive discounts and great customer service. Thank you shake a paw.

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    Staff

    Reviewed March 12, 2017

    Thank you Tina for your assistance in buying my first puppy!!! Tina was an exceptional sales person. She was very knowledgeable and very helpful!! I would definitely recommend Shake A Paw in Lynbrook to friends and family... Great selection and very clean facility.

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    Customer ServiceStaff

    Reviewed March 7, 2017

    I would recommend this place to everyone. Tina was very helpful and pleasant. I would refer everyone to buy their pets here. Very professional, the facility was very clean. I originally went to the Hicksville location and they were very rude, and I was thinking not to even give my business to the Lynbrook location but I'm glad I did.

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    Customer ServiceStaff

    Reviewed March 5, 2017

    I had an AMAZING experience with Shake A Paw in Lynbrook. Tina was our puppy consultant who was able to answer all of our questions and showed us all the different breeds that would be good for our family. Tina showed us an 8 week old Pug Beagle mix (Puggle) which we fell in love with. We never owned a dog before and she made sure we were comfortable (also taught our children how to care for the pup!!!). Buster is now a 6 month old pup and we are ready to visit Shake A Paw for our second Puggle!!! Recommend this place 100%!!!

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    Staff

    Reviewed Feb. 27, 2017

    I had the best experience at Shake A Paw Puppies. I went in to just look and fell in love with a Bulldog. Tina was great. She was not pushy and answered any question I had. We left with our little girl the same day. The presentation of how they wrap them in receiving blankets and bows was like the feeling the day I took my son home from the hospital. Def would recommend this place to everyone. Thanks Tina.

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    Staff

    Reviewed Feb. 26, 2017

    We worked with Anthony at the Hicksville Shake A Paw when we were buying our new puppy. He was outstanding, and our puppy is amazing. He spent plenty of time with us answering all of our questions and even giving us some VERY useful training tips. All the other employees we have dealt with since have been just as knowledgeable and helpful. Thank you shake a paw for a great experience.

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    Staff

    Reviewed Feb. 24, 2017

    I would highly recommend Shake a Paw to anyone looking to get a new puppy. The salesman that helped us was very knowledgeable, friendly and patient. Anthony at the Hicksville store is who we dealt with. He helped us significantly as first time puppy owners we had many questions. We love our new puppy. She is great.

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    Staff

    Reviewed Feb. 17, 2017

    Purchased our bunny from Tina. She was amazing and very helpful, informative and sweet! She was gentle with the bunnies and answered all of my questions and concerns. Would highly recommend her and your store to friends and customers. Thanks again!

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    Staff

    Reviewed Feb. 12, 2017

    Our experience with the staff at Shake a Paw was great! We purchased our Mini Australian shepherd 7 months ago and could not be happier. We had the pleasure of working with KEVIN and will definitely consider Shake a Paw for our next Puppy purchase. We bring Ryder back from time to time to say hi and grab some toys. Thanks again everyone at Shake a Paw!

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    Reviewed Feb. 11, 2017

    I was told puppy (13 week old cavalier King Charles spaniel) was on ** as treatment for kennel cough. I was advised they would bring him to vet for ok for sale. They refused stating he had not coughed for over 36 hours. Two and a half days after sale he was admitted for treatment of pneumonia, worms, and parasites with 5 days of iv antibiotics, nebulizer and three diarrhea meds. Not surprisingly, they refuse to release his medical records to me. Weeks of diligent home care are now necessary to return him to health.

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    Staff

    Reviewed Jan. 31, 2017

    It was a great experience. This was my second time buying a Chow Chow puppy from Shake A Paw. I felt the puppy was cared for and loved at Shake A Paw. Tina really cared for and showed concern for the puppies' health and well being. She made sure we were the right fit for the dog and he was right for us. The puppy is happy and healthy at home. Thank you.

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    CoverageStaff

    Reviewed Jan. 28, 2017

    We purchased our American Eskimo Dog at Shake A Paw in Hicksville and this place is GREAT! The staff is knowledgeable and friendly. The dogs are well taken care of and if any issues arise, they offer services through a local vet. We used the vet services as the puppy developed a cough and they covered the visits, even after the 2 week coverage period as they stand by their word. They are a reputable place and care about their animals.

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    Reviewed Jan. 25, 2017

    My husband and I recently decided to expand our family. We went to Shake A Paw to find a puppy and while we didn't walk out with one this weekend we did decide that during the next long break we have- that we would come back for our pup. We love the pups there and the service we received.

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    Staff

    Reviewed Jan. 19, 2017

    Tina is one of the best workers. She is great with us. Always happy. Has a smile on her face. She already know us because we go there a lot and want to work with her because she is just so great with helping us with all of our pet needs. We (my wife and I) are very happy with her services.

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    Customer ServiceStaff

    Reviewed Jan. 15, 2017

    I am extremely satisfied by the outstanding customer service at this Shake A Paw location. I have acquired two bunnies from there with the help of an amazing employee named Tina. She has been very diligent and put a lot of thought into making sure I had the right bunnies for me and my family, as well as give a truly unforgettable customer experience.

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    Staff

    Reviewed Jan. 7, 2017

    Thank you Tina. She was extremely professional and helpful. She called to let me know the puppy I was interested in was actually arriving. Received my cockerpoo clean and healthy. Explained all care and training techniques. Made herself available for questions after sale. Thanks again. This was my second puppy from Shake A Paw.

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    Staff

    Reviewed Dec. 28, 2016

    I got a toy poodle from the Shake A Paw store near our house six months ago and I had no problems at all. The overall cleanliness and appearance of the store was very good. Their staff was very good. I still go in there to buy dog food and they always take care of me. I am very happy with them.

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    Sales & MarketingStaff

    Reviewed Dec. 27, 2016

    The worker I dealt with when I bought my Shorkie was Tina. She was very helpful, courteous and knowledgeable throughout the sales process. I have been back to the store for supplies and she is always cheerful and willing to help me with whatever I need for Chewie.

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    Staff

    Reviewed Dec. 24, 2016

    I have gotten two beautiful dogs from shake a paw. I got a border collie named Stefan there about two years ago and he has brought so much love to our family, it's priceless. I just recently got a black lab named Harley for my dad for Christmas, and that was a success as well. I would highly recommend SHAKE A PAW!!

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    Staff

    Reviewed Dec. 15, 2016

    We were looking for a specific type of puppy and Shake a Paw was one of the pet stores that was within our area that had it. So we went to their Hicksville location and the store was very clean and well-kept. We got a Cavapoo, he's delicious and we love him. The reps also gave us all the stuff that we would need to care for him and provided a full week's worth of vet care after the purchase of the dog. They did a nice job and we had a really good experience. As a matter of fact, we're looking into getting another dog from them. I know that their reputation is not the same as the experience that we had but because of the reputation, we felt that we should do our due diligence with our puppy after purchasing it. We brought him right away to the vet to make sure everything was okay with him and that he was healthy.

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    Staff

    Reviewed Dec. 11, 2016

    It was our first time getting a pup. Our experience at Shake a Paw couldn't have been better. All the staff was knowledgeable and helpful especially Chris. He had answers to all of our questions and we liked that he was honest with us the whole way through. He had a clear passion and guided us to find the perfect dog! We are proud owners of a red and white shiba inu named Titan. Thanks again to Chris for all your help and making this experience one we will never forget. Happy Holidays!

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    Staff

    Reviewed Dec. 8, 2016

    My daughter bought a puppy from Shake a Paw. She liked it and so I went online myself and everything just went from there. My puppy's a Mini Hippo which is a Cocker Spaniel Shar-Pei mix and he's now two years old. I dealt with other stores before and Shake a Paw was pretty good. I would recommend them.

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    Customer ServiceStaff

    Reviewed Dec. 7, 2016

    I adopted a dog from a friend and they got the dog from Shake a Paw Puppies. I was looking for a rescue dog of the same breed which is not that common, so I checked with them if they had any. When I went over there, I liked what I saw in terms of the environment. The dogs were in open pens there. The puppies can be seen in a more natural environment amongst themselves playing and frolicking. Even the ones that were enclosed and in smaller containers, they were clean and well-maintained and the animals looked to be in good health and in good condition. All of their eyes were clear, they didn't spit and there was no smell even when you took the mouth. The animals looking healthy was an indication of having maintained it off-hours as well. My neighbors who have young dogs got their dogs there too and they also had very good things to say.

    The staff was extremely helpful, not pushy. They were feeling me out as much as I was looking at the dogs and feeling them out as well. They asked very good questions to get a sense of how I would be as a pet owner and what my experience trouble would be. I was very pleased with the fact that they were questioning me as well. They want to make sure that she got a good home.

    They would make suggestions based upon what my lifestyle was and needs for and what I was looking for in terms of a family member of an animal species. They gave me guidance as she got older what her food and needs would be or recommended based on their experience. In addition, the pens were constantly being cleaned while I was there - people mopping the floor and wiping it down. They have attendants there and as soon as one of the animal pets gone to the bath and they were in there changing the paper.

    Almost all of the people that worked there are big time animal lovers with multiple dogs or animals in their own household. They shared their best practice tips and different things. A lot of them do training on the side. Even though I didn't engage enough with training, they offered that guidance free just upon having conversations with them. I got that sense from everyone that I dealt with. They were all very engaged and they always ask about the dog. My dog's name is Betty White, an American Eskimo, and they always remembered her name and who I was. They all enjoyed what they do.

    They also gave a recommendation about the vet that they work with and they were selective. They didn't just choose anybody. I love the vet so much and I've been using my other vet for over 30 years. I'm now using this vet. The vet said that he sees a lot of dogs from that location that are all in good condition. He said that my dog is another one from that location that didn't come to him with Kennel cough which dogs can get so easily from everywhere. Also, when you get the dog, you get the first three months of free vet visits and the follow-up shots.

    The puppy is a year old and she has quite a personality. She's a very happy and well-adjusted dog. I've gone back there since the original purchase for the food and various other items like leashes. They offered a full-service pet store with items that as your dog grows you'd find helpful. I needed to get bigger harnesses and they helped fit the dog with the proper size and also one that would best meet her in entry levels.

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    Customer ServiceStaff

    Reviewed Dec. 6, 2016

    We saw Shake a Paw in the neighborhood and the people who went there got great dogs. We got a Mini Goldendoodle from the Lynbrook location and the store was spotless. The customer service was also excellent. They were very attentive and good. Omar, the young man who helped us, explained everything very well. He remembered our names and the dog two weeks later when we walked in.

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    Reviewed Nov. 21, 2016

    We got a lovely puppy from Shake a Paw!! Everyone there was very pleasant and helpful. This is the second time we got a puppy from them and was very pleased. I would definitely recommend this place when you are looking for your Fur ever friend!!

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    Customer ServiceContract & TermsStaff

    Reviewed Oct. 27, 2016

    Last week In September I went in Shake A Paw and fell in love with my fur baby. When we were about to start paperwork I noticed he had a little cough and snots. They said they had to keep him until he was vet approved to leave. On October 6th they called me. He was cleared to go home. I went with my son and fill out paperwork. I told them I had my own vet. I was told fine. If any issues bring in the bills and they want them in then send me a check.

    When I was almost home the puppy sneezed to where green snots came out of his nose. By the evening I had to rush him to the vet. He was coughing up foam and dry heaving. His nose was so filled of snots. He was eating fine and going to the bathroom. No issues. I left spending over 400. I called the store and spoke to James. How he's a manager is beyond me. He yelled at me and pretty much blamed it on me. He said I have to use their vet otherwise they don't do anything. I told him I signed a paper saying that in 14 days I have to take the puppy to the vet and they have to reimburse me the charges. James kept cutting me off and talking over me telling me when a dog leave they get sick. I told him "he got sick within 15mins?" I said "you sent him home really sick." And he said my vet who I have used for 6 plus years is wrong and lying to me. My pet is fine.

    I said I'm sending in the bills and I expect a check with my refund. After all my puppy was sick. He's 13 weeks old and I paid over 3500. Now my puppy is more sick and got my other dogs really sick to where they are hospitalized. The puppy has not got better at all. I went to the vet for his check up and they have to change his meds and almost had to stay overnight. Only reason he's not is because he's still eating. His X-rays show how filled his chest is with fluid. He's now on 3 meds along with a breathing treatment every 4 hours. I came home and called but James was not available and I spoke to Anthony who at first thought he was nice but turned nasty just like James.

    I explained everything saying how I paid over 1000 in vet bills within 3 weeks and now I have 2 very sick dogs. He told me it's not his issue. "Vet tell you what they want." Their vets tell the truth pretty much and if I don't use their vet oh well. I told him that's not true. I read the contract and the person I did paperwork with said my vet was fine to use. I don't want to use a random vet that I don't know and on top of that as I read reviews it's James' family member that the vet. I called the "Corporate Office" but they can't handle hicksville issues. They just know they get a lot of calls about these issues.

    How can a business do this to people? First I was overcharged and I accepted that because I fell in love with this puppy and so did my kids. They don't stand by their word and when there is an issue they want to put the blame on you. I get when dogs are mixed they will get sick but if he was still sick they should have not let them go home. Now I spent about 5000 and we don't know if my dog is going to make it. On top of that my other bulldog is very ill and not getting better. They need to be shut down. My next step is a lawyer and they will pay for everything.

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    Reviewed Oct. 4, 2016

    Everyone here was so helpful with the purchase of our new Maltese puppy! He has the best personality and such a sweetheart! We highly recommend Shake A Paw to anyone looking to take home a new fur baby!

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    Customer ServiceStaff

    Reviewed Sept. 22, 2016

    James and the staff here at Shake a Paw are wonderful. We purchased a Mini Golden Doodle who unfortunately needed a few days rest and he could not be released to us right away. The staff let us visit everyday and play with our new pup until he was cleared to come home. They made us feel welcome and secure in our decision to go with our new puppy. This is our 3rd dog we have purchased with James and we could not be happier. Thank you and your staff for excellent customer service and a passion for what they do!

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    Reviewed Aug. 24, 2016

    Shake A Paw - Long island- bought a puppy from this store. Initial experience when purchasing the dog was good. Returned with some basic questions and it turned into a non-friendly experience. Would I recommend this place to friends and family that are interested in a pet or supplies? The answer would be no. I can only imagine if I had real problems that needed to be address. Sorry, but I will be taking my and my friends' business elsewhere.

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    Customer ServiceStaff

    Reviewed July 17, 2016

    A friend of mine bought a puppy from Shake a Paw a few years ago and said she had a good customer service experience. The store was in the neighborhood. I went and checked them out a few times before I made a selection. I wanted something small and had gone to shelters too but the small ones that came in there were sickly, so I decided to make a purchase instead. Also when I buy a dog from a pet store, I have more information. I got a Maltipoo last March. Sunshine is five months old and very friendly, energetic, and lovable. I wanted to buy the same type of feed that they were giving Sunshine, at least to start off with and I’m still using the same one. The guys at the Lynbrook store were very helpful and knowledgeable.

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    Staff

    Reviewed July 12, 2016

    Omar was our guide that night to picking out the right puppy for us. Omar was great, so helpful and kind. We left with the right puppy that night – a Mini Golden Doodle. I would get another from that store. The puppy is great and lovable. Omar even remembered us when we went back a week later to buy Ruby more toys. Love the store and Omar for a perfect puppy named Ruby :)

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    Reviewed June 21, 2016

    I purchased my 4 months Australian Cattle dog. The staff were great. They weren't pushy as some pet stores can be and were extremely knowledgeable especially for the type of breed he is. They also provide a certificate for a free physical at a local vet in which is at no cost to you. Completely Satisfied and would recommend to others!

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    Reviewed June 8, 2016

    Had a great experience purchasing my puppy. Will highly recommend them to family and friends.

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    Reviewed May 19, 2016

    Tom & the Shake A Paw Team in Lynbrook are amazing... They offer a no-rush, positive puppy experience... Their objective is to find the right puppy for you & the right home for the puppy & will work with you until that perfect match is made, whether that match is made on your 1st visit or 100th. Shake A Paw will also educate you about each individual breed/puppy based on fact & their own personal experience/opinion, to ensure BOTH owner & pet are happy. My family has purchased 2 Shake A Paw puppies & plenty of products since their opening in the 90's & have visited & worked with both the Lynbrook (Ask for Tom) & Hicksville (Ask for Ricky or Joe) locations & feel Shake A Paw is a safe Long Island bet to find a furry friend, or an array of small pets & products to fill all of your animal family needs.

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    Reviewed May 18, 2016

    We live about four blocks from Shake A Paw in Lynbrook and that’s like our second place to live. I love going in there and we're always looking around. We got our puppy there almost four years ago when we tried to adopt one and I couldn’t find one that I loved. She’s a Pekingese Poodle and she’s a lap dog. She’s at least seven and a half to eight pounds. She’s healthy and her name is Bailey. We got her when she was just four months old.

    Their Lynbrook location is clean and since we bought her, they’ve redone the store so it’s even nicer now. Their consultants were all helpful and knowledgeable. If one didn’t have the answer, they would go to the other to find the answer, which I thought was nice instead of giving us a fake answer. Every time we need a new toy we go there. Also, a lot of their staff when we bought Bailey were still there. So every time we go in there, we’re like a second family to them.

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    Staff

    Reviewed May 10, 2016

    We purchased an English Bulldog from Shake a Paw three years ago in the month of May. Her name is Lola and she's now three years old. They say it could be a little tricky with English Bulldogs because they usually have issues, but we’ve been lucky. So far, Lola’s perfect. She gets regular vet visits, and she has a clean bill of health. I’ve actually brought her into Shake a Paw to visit. We’ve stopped in there from time to time looking to also purchase another dog in the future.

    We got her from the Lynbrook location. Their staff is extremely knowledgeable and not pushy at all. The same familiar faces for a couple of years now that I’ve seen who work there are extremely helpful. They know us now when we go in there. This location is spotless. When you pass by, the windows are sparklingly clean. When you go in, everything is maintained. No matter what time we’ve been in there, it’s always the same. Also, we get the same great experience every time we go in. Additionally, a lot of people go to Shake a Paw, and I heard from these people that Shake a Paw always stood by whatever issues somebody has had with their pet.

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    Reviewed May 6, 2016

    We bought our dog "Sally" 8 years ago from Shake A Paw in Hicksville, NY. The staff at Shake A Paw was patient, professional and courteous with us throughout the entire process. Eight years have passed and we are still very happy. Thank You.

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    Customer ServiceStaff

    Reviewed May 1, 2016

    We got our golden doodle from Shake a Paw in Lynbrook, their customer service was above & beyond!! Not only was the staff friendly but also incredibly knowledgeable, they walked us through everything from his breeder to his favorite chew toys. They helped us care for him and continue to give us tips on how to raise our new fur baby! We continue to buy all our puppy supplies from Shake a Paw because the staff has become like family to us and they all LOVE seeing our pup Lincoln mature & grow!!

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    Reviewed April 30, 2016

    I read good reviews and a lot of references about Shake a Paw so I decided to purchase a bulldog from their Lynbrook location during the summer of August 2015. I got an English bulldog and named her Reese. She's about six months now and she's red and white. I've been to both Hicksville and Lynbrook locations and I like both stores, but I think the store in Lynbrook is clean and the people there were more friendly. The pet experts and consultants were really experienced and any questions that I had were all answered. Being a first-time dog owner is not easy and I was nervous at the beginning, but they made me feel comfortable. Also, they have all the supplies over there and showed me everything I needed for the puppy. Overall, I think Shake a Paw was great and I'm satisfied with them. My dog is doing great and she's a happy little dog.

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    PriceStaff

    Reviewed April 29, 2016

    If you get a price quote from anyone in the store, get it in writing if you are not purchasing the same day. I was quoted a price, in front of 2 other people and today I was quoted a price that was $500 more. The salesperson denies that she quoted me the lower price. GET IT IN WRITING!

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    Reviewed April 29, 2016

    Not only did I have an amazing experience purchasing my puppy at Shake a Paw, but the amazingness has continued for years thereafter. I purchase all of my supplies there because they are like family... They always ask about my puppy by name, and they always remember the types of toys he loves and the types of foods and snacks he eats. Shake a Paw is an awesome place with really great people!!!

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    Reviewed April 28, 2016

    Couldn't be more happy with the service, knowledge and overall experience we had at Shake A Paw. I went firmly against what I had thought about pet stores and am very very happy. James is extremely knowledgeable about the breeds and was really really nice. I would feel very, very confident in recommending this store to another person.

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    Reviewed April 22, 2016

    Shake a Paw’s amazing. I walked in ‘cause I was looking for a dog for a while. As soon as I walked into that store, the amount of dogs that they had compared to how the store looked and smelled showed me that they actually do the right thing. I’ve been to stores where they have 20 dogs and I couldn’t even walk in to the place. Shake a Paw has close to 100 dogs and I couldn’t even smell them.

    I got a beautiful, little nine and a half week old Cocker Spaniel which I named Goldie. I talked to Tony and he knew what he was talking about. I was looking for a totally different breed for my daughter and he advised me that that dog wasn't good. He showed me the Cocker Spaniel and talked about the pros and cons, so that helped me a lot with my decision. He walked around the whole store with me and told me what not and what to get. I wanted to get something and he told me I didn’t need it. He was not trying to push products on me. I also appreciate the manager's coming up to me to make sure everything was good. He even gave me a little discount on some of the products. I would recommend Shake a Paw to anybody.

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    Reviewed April 22, 2016

    I purchased a Siberian husky puppy from Shake A Paw in Lynbrook New York. I was greeted immediately by Krista who was very warm and friendly. She answered all my questions and was very patient with me. She was very knowledgeable and could tell passionate about what she does and of course a dog lover. She took care of me from start to finish. During the decision process to bringing my family to interact with the puppy we were considering, she addressed everyone's concerns and questions. Although Shake A Paw was not the cheapest option it was the experience that we were provided that made it the right choice. I had a great experience and would recommend them to anyone looking for a pleasant and warm experience when making this important and significant purchase.

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    Reviewed April 20, 2016

    Shake A Paw's pet experts and consultants were very good. I wanted a cute little baby and they recommended a Teddy Bear which is a cross between a Shih Tzu and a Bichon. I love my puppy and I got her at the Lynbrook location. I had a very good experience but I wish the parking is better.

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    Reviewed April 19, 2016

    Shake a Paw has a better selection than the other pet stores, their explanation of the breeds of dogs are very informative, and it seemed like a more professional puppy store, so I bought a black and tan German Shepherd pup on March 19th at the Lynbrook store. I named him Bonsai. The people working at Shake A Paw were very well versed in their stuff. I'm very pleased, and my experience was great. There were no hitches and everything is going fine with the pup.

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    Reviewed April 18, 2016

    I had a great time purchasing our new puppy. Salespeople really know their stuff. I dealt with Chris at Shake A Paw in Hicksville. The guy knew everything about all different breeds. Nice trustworthy guy. The experience was magnificent. I would recommend anybody who wants a pet. If you're not sure about one? Deal with Chris. When you leave you will be absolutely positive you made the right decision. You will be happy you did.

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    Reviewed April 17, 2016

    They’re clean at Shake A Paw Puppies, immaculate. If the puppies went to the bathroom, it was cleaned up right away. There was no odor when I walked in there. Even when I brought my friends, they were amazed at how clean it was. The animals looked like they’re well taken care of. I have two dogs from them named Lacey and Simon and they're very good. I have a Shih Tzu that’s six and a three-pound Yorkie that's 13. I got them at the Shake A Paw Puppies Hicksville location. The people there were great too. They knew everything I needed. I had to call up about housebreaking one of the dogs and they took their time. I didn't have a problem, even in going in to buy supplies, a playpen or whatever I needed. If I had a problem that my dog didn’t like, such as something he wasn’t gonna use, I could bring it back. They’re good like that. They're helpful. I have recommended them to friends and family.

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    Reviewed April 15, 2016

    We took home our female Shih Tzu on Christmas Eve from Shake a Paw Puppies at Lynbrook. The store was very nice and clean. Everybody was very nice and they seemed knowledgeable. They had a very nice plan because we bought the puppy before that day, and they managed to keep the puppy in the office until Christmas Eve so we could take her home and surprise the kids. It was a very good experience and would definitely go there again.

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    Reviewed April 13, 2016

    I am very happy with Shake A Paw. A friend of mine recommended this store to us and I chose them because they helped a lot with any request. I have two Shih Tzu Maltese named Gigi and Bella - one is five and the other is four years old - and they're very happy and healthy. I got them from Shake A Paw's Hicksville location. It's very clean, that's why we go there often. We recommend it to other members of the family and friends as well.

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    Reviewed April 12, 2016

    I know some people who bought their dogs from Shake a Paw and they told me that they were very happy, so I decided to also buy my Havanese Bichon from Shake a Paw. She is eight years old now and I bought her from the Lynbrook location, which is an excellent and super clean store. Their pet experts and consultant were very helpful. They gave me paperwork on how to train the dog, how to care for her and recommended some vets in my area that I happen to love. When I did have a question about training her after we got home, I called back and the sales rep who helped us got on the phone and spent a lot of time with us with any questions we had asked her. It was our first time buying a dog, and we felt very comfortable and confident, and we had a wonderful experience.

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    Reviewed April 11, 2016

    Shake a Paw seemed most convenient and knew what they were doing. They basically picked out my puppy for me. I told them what I was looking for and they pointed me to the right dog then showed me all the supplies and everything I might need. I now have a German Shepherd named Kobe who's about four months old. They were also very helpful and gave good service overall. I've been to other pet stores before and it wasn't the same. Furthermore, Shake A Paw's store in Lynbrook didn't smell, was really clean, and looked well.

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    Reviewed April 9, 2016

    I have to say I am so happy I came across Shake A Paw to find my puppy a sweet & smart Boston Terrier Viper. We found him on the internet for Shake A Paw & we went to the store & immediately fell in love with our 5 month old Boston Terrier. We knew we wanted him while we spent time with him in the room. We went to visit him everyday for two weeks until we were able to bring him home. Everyone was so helpful, well-informed & so nice. I can tell my puppy was well taken care of & he was loved by everyone that worked there. My puppy responded very well to everyone while being there we saw & when we brought him back to visit.

    Chris went out of his way to be extra helpful & Matt & James the manager were simply amazing. They all made us feel very comfortable with our whole experience there, shopping for our puppy. We couldn't have asked for a better place to have purchased our puppy. We purchased our puppy in February & we are happy to say that our puppy is 100% healthy. We've been to the vet twice already for his routine check-ups & the vet gave our puppy a clean bill of health. He is so sweet, smart, so well behaved & friendly, it's unbelievable. I am eternally thankful to everyone in Shake a Paw. When we are ready for our next puppy Shake A Paw is where we'll be getting our next puppy. =}. HAPPY OWNER.

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    Reviewed April 9, 2016

    Somebody had bought a puppy at Shake A Paw and they were happy. So, I went to the Lynbrook store and got a pug. His name is Lou and he’s going on 14 years old. I’ve gone back another two times and has gotten a Golden Retriever and a bulldog. I also go to the store to get supplies and it is always very clean and it doesn’t smell. It’s one of the things that brings you back.

    The staff is very good and if they don’t know something, they’ll go and ask. Often, they’ll tell you things that they think that you’ll need when you have the puppy. There’s always somebody who really knows the products very well while some people may know the puppies better than the actual products. They’re very good at helping you get started. I have recommended Shake A Paw to friends.

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    Reviewed April 8, 2016

    The staff of Shake A Paw is very helpful and willing to answer any questions you may have. The place is very clean and the staff is very knowledgeable. I just purchased a puppy from the Shake A Paw Hicksville location and was assisted by Mchaela who made my experience there very pleasant. She gave me all the information I needed and told me to call with questions anytime. The puppy is very healthy and doing well. :)

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    Reviewed April 8, 2016

    I was looking on the internet and then I saw that Shake a Paw Puppies had some Long Island puppies. I saw the gallery and I was very interested and that's when I went in and I took a look at the dogs. I was very surprised because this store was very clean and didn't even smell like it's a puppy store. It was very huge store and the variety of the dogs there were limitless and they could customize if we wanted something different. Everybody from Shake a Paws Puppies were great, helpful and very knowledgeable. I told them that I have three small children and so they gave me options that won't bite and great to play with my kids. I purchased from them a very cute and fluffy Shih Tzu Maltese and she's great with children. I bought two other dogs from there after my first purchase and their service was great. Overall, our experience was not that bad.

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    Reviewed April 7, 2016

    I chose to go to Shake A Paw Lynbrook location because of the way they treated the dogs as well as the cleanliness and overall good feeling of the store. I got a six-month old English Bulldog. It was the first time for me to buy a dog and Bulldog is a very different and unique as opposed to other dog breeds. Their staff were very knowledgeable and helpful when it comes to that specific breed. They gave me a whole starter kit such as food and leashes. It was overall a smooth, seamless, and straightforward experience.

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    Reviewed April 5, 2016

    Shake A Paw was able to get the kind of dog that I wanted - a Pomsky. They didn't have the dog in the store but they were able to find the breed and the color that we wanted. We bought from their Lynbrook location before Christmas and they held the puppy for three weeks, until Christmas. We could come and visit him whenever we wanted. The store was excellent and I had a very good experience with their pet experts and consultants. It was much easier than I expected it to be.

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    Reviewed April 1, 2016

    Our Shake A Paw experience was great. They were very, very easy to be around with. The people there didn't make us feel like we can't touch the dog. As soon as I looked at a dog that I wanted, they took it right out of the crate and handed it to me. That's who I have now. They were really very nice throughout the entire thing. I used to live in Plainview and all my kids would always go there just to say hello to all the puppies. Now, they're all grown up and I wanted another one. The store was very, very clean and they took care of everything like when one of the dogs made a mess, they were there cleaning it up. It was very nice and the dog is clean. We could tell when we took the dog out that the dogs were very much taken cared of. Overall, they were very friendly, accommodating and a really all around sweet experience.

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    Reviewed March 30, 2016

    Shake A Paw is A++. I've been in Oceanside for 50 years and I know of them, and a couple of my friends got dogs there too. My white Goldendoodle puppy was three and a half months when I bought her at the Lynbrook location. The store was clean, the dogs were well taken care of, the salespeople were fabulous, and they groomed the dog before I took it home. There was a lot of people in there too.

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    Reviewed March 29, 2016

    Shake a Paw Puppies in Hicksville was closer to us. We went there and they're great. The guy that helped us recommended what was going to be perfect for our kids. We got two puppies, the first one is a Yorkie and the second one is a Poodle. The puppies are healthy and they're good.

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    Reviewed March 27, 2016

    About three weeks ago, I got a white and beige colored puppy from the Shake A Paw Puppies Hicksville location. Everything was pretty good. Although it was disappointing that the products for the puppy were for 15 or 20 ounces and above while the puppy is only 4 pounds. But still, everything else was excellent.

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    Reviewed March 25, 2016

    I have a very good experience with Shake a Paw. It's local to where I live, and we were looking for a puppy. We visited before but did not buy puppies, and later on, we happen to stop there, found the type of puppy that we want, and purchased her. She's a Havanese Shih Tzu mix and was four or five months when we've had her. The Hicksville store was very good and looks wonderful. My only complaint was that they were expensive. Otherwise, the person who helped us and sold us the dog seemed like an expert. He used to be a trainer. He was very knowledgeable, friendly, helpful, and accommodating. He has a good personality and did the best he could do which I appreciate.

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    Reviewed March 24, 2016

    I lived a couple of minutes from the Hicksville, Shake A Paw store and their store is very clean. I buy all my supplies there. I had one or two of the dogs from them, they had a little cold there and they were good. We went to the vet and it was all taken care of. I got my fifth dog from there and I’ve had a good experience with them. The people that work there are friendly, knowledgeable, take their time to try and help you out. I’m happy with them. They're nice people.

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    Reviewed March 23, 2016

    I bought my first dog from Marc at Shake A Paw in Lynbrook many years ago. And by the time he was 4 months old, he won his first ribbon in the show ring. Now I am not saying that Shake A Paw dogs are all show quality, but the fact is, they are not being sold as show quality. My Akita passed away at the ripe old age of 14 and was a great dog since day 1. Next I bought my Golden Retriever from him a few years ago. He was not show quality but he was always healthy and beautiful. I have read other reviews. My dog was sick... etc. So here is the kicker. I bought my female from the top breeder in the United States; knowing I wanted to breed her, and I paid ten grand for her. Her parents were national champions, so I figured she had to be worth the money. There were four out of eight pups left in the litter when I chose her at three weeks old. I brought her home at 10 weeks. By twelve weeks I was back at the vet, paying a ton of money.

    When I contacted the breeder, they refused to cover anything. They said she is mine now, therefore my responsibility. Five years ago when my sister wanted a dog for my niece and nephews, I went back to Marc to get them one. Now granted, I am a professional trainer and I also do dog boarding in my home, and I trained her and worked with her, but she is now a certified TDI dog (Therapy Dogs International) and works as a service dog for one of my nephews who is special needs. I highly recommend them over at Shake A Paw. The place is always clean, and the staff cares about the dogs and their customers.

    Do pups get sick? Absolutely! Especially when people think the place is a petting zoo to entertain their kids, and want to take out every pup just to play. Would a human baby fare so well if people constantly woke it up from a dead sleep just to play? I think not. Sorry rant over. Just frustrates me when I go to the store for supplies or whatever, and see it going on and those are the same people who come online and want to bash the store with bad reviews. I have never had anything but positive interactions with the staff at the store, and therefore, will continue to recommend them to my clients, family and friends.

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    Reviewed March 23, 2016

    I've known Shake A Paw for 11 years because I used to live in Lynbrook and they have a shop there. This is my third puppy that I bought from them, which was about a week and a half ago. She is a five-month-old, black and white female Akita. The staff was good to her and to us when we were going back and forth, and when we took her home. They gave her a beautiful bath and took care of her while she was at the shop.

    I liked the atmosphere when I first went there. It was clean and I saw that the puppies were well-taken care of. I got to know the sales people and Mark, who runs the place. I asked one woman and her daughter, who both work there, for feedback as far as training because I haven't had a female puppy in a very long time and they were very helpful. What I also liked is they knew my connections to this dog and weren't pushy. They let you feel the way you want to feel and yet still give you all the answers you need to know. Once you get to know the staff, they're like family. They are nice and great there. I have recommended people to Shake A Paw.

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    Reviewed March 21, 2016

    Staff extremely friendly and helpful.

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    Reviewed March 21, 2016

    Last year especially during the holidays, we worked a lot with Shake a Paw. I’m working for my boss and all the family likes puppies. I have my contact at Shake a Paw Puppies in Hicksville so I always call him directly and we always work together. He’s really helpful. Even when it seems we are short of time, he’s always giving me all the information and pictures that I need for us to make a decision. We work with their other store, too, and everything is great. When we had a problem with one puppy which had something going on with her heart, Shake a Paw did their best and we found another puppy which was almost the same as the one we wanted.

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    Reviewed March 21, 2016

    Great friendly service. Great advice on what to purchase for our new purchase and great advice on wee wee pad training.

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    Reviewed March 21, 2016

    I'm writing this review to thank Shake A Paw for my best friend! Purchased a German Shepherd puppy and he is awesome! Staff was very helpful and the vet they referred me to is very professional. All pups come with a vet package! Store smells so good, you wouldn't believe it's a pet store! I would recommend Shake A Paw!

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    PriceStaff

    Reviewed March 20, 2016

    I purchased a puppy from Shake a Paw a few years ago. I was looking for places to purchase dogs in the area where I live, so I went to a few pet stores but Shake a Paw has the quantity and assortment of dogs. We bought a combination of a Poodle and a Shih Tzu or Shih-poo as they call it. It’s a cute, little, white, fluffy thing that everybody loves, and with good temperament. We purchased at the Hicksville. Their sales people were very knowledgeable and helpful. They didn’t push me one way or the other. It was a very nice place with good and nice people. Price-wise, it's in line with other places. So far, everything worked out very well and I’m very happy with them.

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    Reviewed March 19, 2016

    A month and a half ago, I bought a golden retriever from Shake A Paw at the Hicksville location. My dog is about five months old now. The store is near our house and it looks good. Also, their staff was helpful and knowledgeable. They have very good service.

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    Reviewed March 18, 2016

    I bought my puppy here at Shake A Paw. Love him so much. Great experience!!

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    Reviewed March 18, 2016

    My girlfriend was looking up for Pomskies online and we saw one that really caught our eye. We ended up going to the Shake A Paw Hicksville location and it was great. Whenever the dog had to go in the little cages, I saw someone always picking up their feces afterwards. It was a very clean store. We bought a 7-month old brown miniature husky. We had a pretty good idea of the dog and how the Pomskies usually are, concerning their breed. However, we were stuck between two dogs and it was a hard choice but they helped in which dog to pick.

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    Reviewed March 17, 2016

    Awesome and friendly staff. They are always taking care of the dogs and doing their bests to help the customers. They have all the cute little puppies you can ask for. They even have bunnies too! Can't wait to go back soon.

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    Reviewed March 17, 2016

    We got our French bulldog puppy from Shake A Paw Hicksville location. The store was good and the consultant I got knew a lot about the breed. There was, however, one employee in that store who was rude.

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    Reviewed March 16, 2016

    I visit Lynbrook Shake A Paw. The dogs are free good. I love all kind of animals. The people that work there are friendly and nice. If you have a question about the animals or etc they will answer.

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    Reviewed March 16, 2016

    I purchased a little five and a half month-old Pomapoo almost three weeks ago at Shake A Paw Puppies Lynbrook location. They were very professional and listened to what I was looking for, which was a portable dog. They seemed to be very competent. They understand the animals, know a lot about the breeds they carry and what issues I may have with the different breeds. They also helped me understand the temperament of the dog. The pet store is immaculate too.

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    Reviewed March 14, 2016

    Drove all the way from Staten Island to find a perfect puppy for my boys. Took home a beautiful, healthy Morkie! Couldn't be happier with the whole experience. The staff was most knowledgeable and helpful, especially Ricky and store manager James, who answered every question and even called to check on how the pup was doing! Highly recommend! Thanks Shake A Paw Hicksville!

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    Reviewed March 14, 2016

    We got two puppies, a Labradoodle and a Bernedoodle from Shake A Paw Puppies in Hicksville. I purchased them a year apart and the most recent one was in July. I’ve seen other places but I haven't been as happy when I was in the store. It was perfect and pleasant to look at. I strongly value the pet experts and they were knowledgeable when it comes to my needs for the pets. I’m overall pleased with Shake a Paw and the proof is in the longevity of the dogs and ultimately in what they become.

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    Reviewed March 12, 2016

    In July, I bought a Golden Retriever from Shake A Paw Puppies in Lynbrook. He is a good dog and is going to be 11 months old now. It was like I was having another baby when we purchased our dog. They rang a bell and said, “A puppy is going home,” and everyone clapped, so the way they presented the dog was very cute. I also like the way they handle themselves and I was very impressed that they keep the place extremely clean. It's top of the line. It's one of the cleanest places I’ve been to and people there are very nice. We hear stories about some of these places sometimes, but that particular store came highly recommended by many people to us.

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    Reviewed March 10, 2016

    I’ve known Shake A Paw ever since I moved here about 10 years ago. This will be the fourth dog from Shake A Paw, a six-months-old standard Poodle, which I purchased a month and a half ago at Hicksville. They’re guaranteed, are good dogs, and I’m very happy with them. The staff there were good and very helpful. I enjoyed every minute of the puppies there. I’ve recommended Shake A Paw and other people have gotten dogs from them.

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    Reviewed March 9, 2016

    We have purchased 2 yellow Labs from Shake a Paw in Hicksville, New York and are very happy with our decision. We purchased the dogs 4 years apart and they are healthy and good tempered dogs. Our experience at Shake a paw was great. Every employee we met was very nice and helpful. They let us spend time with the puppy in a private setting and explained in detail everything we would need to know about nurturing a puppy. When you enter the store you immediately notice how clean it is and how well the dogs are cared for and treated. It is very exciting when you are adding a new member to your family and Shake a Paw understands that feeling very well and sincerely wants you to totally enjoy the experience! Thanks for 2 great pets and for all the help.

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    Reviewed March 6, 2016

    Bought a puppy from the Lynbrook store and was handled very professionally. The staff knew their stuff and made the whole process easy... Will be back to buy a "friend" for our new addition soon.

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    Reviewed March 6, 2016

    I bought my now 17 weeks old Puggle from the Shake A Paw Hicksville location. Everything was clean in their store and the consultants were good and very decent. The consultants helped us find the right food and accessories although they're overly priced. But I would still recommend Shake A Paw.

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    Reviewed March 5, 2016

    My boyfriend and I were going to just take a look at the puppies. We fell in love with a Victorian Bulldog. The staff were able to provide me with information about this breed, tell me exactly when and where she was born and what we should look out for. Our puppy Victoria has been with us for two months and she is now 5 months old. We still go to Shake A Paw to get her food and other essentials that we need. They are always friendly and ask about her. When I've asked about certain things that Victoria may be doing, they are always ready to give suggestions. We would definitely recommend Shake A Paw to anyone interested in adding a fur baby to their family.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 5, 2016

    I purchased a shih-malt puppy from Ricky & within 2 weeks purchased another one because of the excellent experience & customer service Ricky gave me. He went above & beyond to make sure we were comfortable and ready to have our first dog. Also, he made us feel that their priority is the care and health of every puppy. For example, the 2nd puppy was only 1.3 lbs & they required that the pup stay with them for another 2 weeks to make sure he was ready to go to a new home. When we picked him up 2 weeks later he was a healthy & vibrant 2.4 lbs! They put the health of the puppy first and not $$ like most pet shops do.

    I would highly recommend Ricky. He will take good care of you and he gave us the "best in class" customer service of any puppy store we've been to. He was the main reason for going back to get another puppy. The professionalism and personal touch the staff at the Hicksville store gives to their customers and puppies are first class and amazing. We are very happy with our purchases. Thank you!!

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    Reviewed March 5, 2016

    I visit Shake A Paw in Lynbrook sometimes weekly! The staff is amazing. :) I bring a friend with special needs every time I go. He enjoys greeting familiar staff there (Thank you Tommy and Caitlin for all you do.) and loves having the opportunity to pet and kiss all the different puppies. :) This place is so welcoming and understanding... They go out of their way to make everyone that walks in the door feel comfortable (Especially when one has an underlying fear of dogs!). Thank you to all who work at Shake A Paw... I'm looking forward to when my 1 year old son is ready to pick out our new addition to the family. I wouldn't go anywhere else to find that perfect puppy match. :)

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    Reviewed March 5, 2016

    I would like to share my experience with this business. I have visited Shake A Paw numerous times and have always found the staff friendly and helpful. I purchased my dog, Julliette from Shake A Paw a few years ago and could not be happier. I call and talk with the staff if I have any questions and a staff member makes time to hear my questions and provides me with useful information. I have and will continue to recommend this establishment to anyone who is looking for a pet or quality pet supplies.

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    Reviewed March 4, 2016

    I've bought several dogs from Shake a Paw in the past. They always have the best selections, very knowledgeable and the staff is great... I bought my last horse (Great Dane) from them. Couldn't be happier.

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    Reviewed March 4, 2016

    I must take this opportunity to say how fortunate I feel to have found our puppy Lily, through Shake A Paw. Our experience started with their knowledgeable and patient staff, who helped us find the perfect new member to our family. Lily is a healthy, loving and obedient soft-coated Wheaten Terrier who is a perfect match for my allergic daughter. I am so thankful to Shake a Paw as this has been a wonderful experience for my family. I would definitely recommend Shake a Paw to anyone looking to welcome a loving puppy into their home.

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    Reviewed March 4, 2016

    I was very pleased when I walked into Shake A Paw to see a store that is so well maintained. Most puppy stores have a horrid smell of urine and feces and the dogs aren't well kept. This isn't the case at Shake A Paw, all of the puppies were groomed and cared for. We weren't sure what kind of puppy we wanted and then we saw him... A beautiful Cardigan Corgi puppy who is now the love of our lives. The staff was patient with us and let us take him into the play area so we could get a feel for his personality. They let us have the time to discuss as a family and make the decision to bring him home. They were knowledgeable and answered all of our questions. Overall, it was a great experience and I would highly recommend this store to anyone looking for a new furry family member.

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    Reviewed March 4, 2016

    I have had nothing but great experiences at Shake-A-Paw in Lynbrook and have recommended them to my friends who have also purchased there and are extremely happy. My dog is the best dog ever. He has a great temperament and is a joy to have around. The sales staff is very knowledgeable and friendly and helped me make the best choice I ever made. I just love that place!

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    Reviewed March 4, 2016

    I purchased a Pug puppy for my daughter a few weeks ago. This is something she always wanted although I was quite nervous about having a puppy. The staff made it very easy to understand what to do with the pup... guarantees, feedings, training, walking, and what to watch out for as far as general well-being. It was a good experience and they were quite knowledgeable and helpful. I would definitely recommend Shake A Paw... we love our puppy and are glad we made the decision to get one at Shake a Paw.

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    Reviewed March 4, 2016

    Shake A Paw is a super clean, friendly environment with a knowledgeable staff. The staff took the time out to let me visit puppies for weeks until I found the right one for me. I have the most beautiful happy and healthy bearded collie that I could not imagine being without. I go back every week to buy her healthy treats from Shake A Paw. I recommend this establishment highly.

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    Reviewed March 4, 2016

    Last year I was in the market for a Maltese puppy. I was hesitant to go to a pet shop but a neighbor who purchased a puppy from Shake A Paw last year told me to go check it out as they really love their maltipoo. We all went to the store in Lynbrook and what a pleasant experience! The store was immaculate, the puppies were clean and happy and staff was very patient with my family. We ended up buying Muffin who we totally love. She is the most amazing dog I have ever had. She is part of our family now. I know sometimes people post negative things about pet stores and I certainly cannot speak for all of them but I can speak for shake a paw and I highly recommend this store.

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    Staff

    Reviewed March 3, 2016

    I am writing this because I feel people only take the time to write negative experiences. I purchased a puppy from shake a paw in Lynbrook and had nothing but a positive experiences from prior to my purchase, to my actual purchase. The staff goes beyond to explain everything with such patience and clarity. I had a lot of questions. The vet I was offered took so much time with me as well. My puppy has brought so much love and laughter into my family's life. I highly recommend this store and their puppies. Someone is there 7 days a week if you need help even after your purchase! My pup is the best, friendliest, healthy puppy I have ever owned, so Thank YOu Shake A Paw!! I will be back for a "friend" for my pup. No need to look further!!

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    Staff

    Reviewed March 3, 2016

    Living in New Jersey, it was worth the trip to purchase our Cockapoo puppy, Coco, at Shake A Paw Lynbrook. The cleanliness of the store was immaculate. The staff was knowledgeable, caring, friendly and professional. The variety of puppies to choose from was incredible as well as the overall environment to interact with the puppies. If you are serious about getting a new dog go straight to Shake A Paw and ask for Mark.

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    Staff

    Reviewed March 3, 2016

    We purchased a Maltese puppy from Shake A Paw a few years ago & everything was just about perfect. We were given all the correct information we needed in caring, training & raising our puppy. I would definitely recommend this store for anyone who is looking to purchase a puppy.

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    Installation & SetupStaff

    Reviewed March 3, 2016

    Got my two American bulldogs from Shake A Paw and I cannot express how happy I am with them. The guys at Shake A Paw were extremely helpful, helping me select the right puppy for me. They explained traits, behavior and all the proper instructions for the training of the pup. Extremely helpful and knowledgeable. Thank you Shake A Paw.

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    Staff

    Reviewed March 3, 2016

    We recently purchased our beautiful miniature Australian shepherd from Shake A Paw! The staff at shake a paw was so extremely helpful. They answered any question I had about my dog, her breed, and tips on how to train her! The store is extremely clean and the pups are well taken care of. Getting my dog from shake a paw was a great decision. Thanks again to the whole staff!

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    StaffProcess

    Reviewed March 3, 2016

    My sister recommended Shake A Paw in 1997. We purchased our rottweiler and it has been a wonderful addition to our family. The people at the store were so amazing, they walked us thru the process and really made the "new puppy" experience easy. I am happy to tell people where I got my dog.

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    Staff

    Reviewed March 3, 2016

    Over the past several years we have purchased a Puggle (cutest dog ever), a Dutch Miniature Rabbit, and several fish and fish tanks. Everyone in this store is knowledgeable and friendly and assisted us by asking the right questions to gauge if the pets we were interested in were right for us. By doing so, my family could NOT be happier with Shake a Paw. I wouldn't look anywhere but here when it comes to pets for my family. I have also recommended Shake a Paw to any of my friends looking for a pet as well. It's been a great experience!

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    Customer Service

    Reviewed March 3, 2016

    This was a great experience from the selection process to taking my dog home. I let them know if they found another puppy similar to the look of my 1st dog I would take another. The OWNER himself called and found me the perfect mate for my dog. Great experience, and followed up to see how the dogs were getting along. I have recommended to many friends and family. I also bought my first dogs at Shake A Paw in 1995 two rottweilers. LOVED them as well.

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    Staff

    Reviewed March 3, 2016

    When you walk into Shake a Paw you can immediately see why they stand out from the rest. I shop there almost weekly for food for Vera, my Weimaraner. She is truly a well bred dog. Our vet says we should show her! We often bring her into the store to visit. The staff always welcomes us with smiles and seem excited to see her. Its almost time for another pup, which will be purchased from Shake a Paw again! Thanks for everything!

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    Staff

    Reviewed March 3, 2016

    Me and my wife could not be happier with the level of service and professionalism we experienced at Shake A Paw in Lynbrook. Our new Bearded Collie, Daisy, is a healthy and loving member of our family. The staff's attention to detail in regards to the information provided to us is what afforded us the peace of mind to refer several friends to their store.

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    Staff

    Reviewed March 3, 2016

    Very pleased with the staff and service I received. The owner personally answered all of our questions and was super helpful.

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    Installation & SetupStaff

    Reviewed Jan. 20, 2016

    We purchased a Bull Mastiff on Jan 13, 2016. After we were told the health of the dog was perfect we brought him to our vet for a checkup. We were told our dog has a heart murmur, Giardia and round worms and was not suitable for sale. We contacted the manager James who proceeded to tell us that the Giardia and Roundworm are not their problem and that we could bring the dog to their vet for an EKG and they would pay. We scheduled the appointment with their preferred vet, drove 40 minutes away with a crying puppy to be told when we got there they couldn't see us. We called the store back to tell them our vet would perform the procedure and we would send them the bill. James the manager told us they just wouldn't pay it. I don't know how this place has been in business for this long. It is disgusting how they handle customers. We have no resolution at this time and will continue to fight.

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    Reviewed Dec. 7, 2015

    I just bought my 8 week old Pomeranian from shake A Paw in hicksville last Saturday 11/28. I've had him for one week and he is now hospitalized for pneumonia. I'm completely heartbroken. I've read tons of reviews about this place and I didn't think it would happen to me. I'm hoping he pulls through. I'm definitely going to inform them of this tomorrow!

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    Reviewed Oct. 18, 2015

    I bought my Boston Terrier, Winston, in 2005 from Shake A Paw, and they claim to get their dogs from breeders. They even give you this fake certificate of pedigree with their ancestors listed. Not true, they come from puppy mills. My dog was always VERY sickly from kidney infection to 4 bladder stone surgeries, to parathyroid surgery, to stomach issues. Then in June 2015, he passed from a 5 cm malignant mass on his heart. Well, I just found his paperwork and did some digging. He came from Jack and Colleen ** from Lambriar Kennels in Kansas. This place is a puppy mill that has been interviened time and again by the ASPCA. The conditions unimaginable. So this is why Shake A Paw dogs are usually very unhealthy, and please DO NOT GIVE YOUR MONEY TO A PLACE THAT WORKS WITH PUPPY MILLS!!!

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    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 15, 2015

    Shake A Paw is the worst company. Biggest scam ever. I put down a 1000 dollars on a puppy, English bulldog. The dog cost 4300. I couldn't sign for the rest. They kept my money. They're very rude. James the manager at Hicksville. I suggest ANYONE never to go there.

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    Customer ServicePriceStaff

    Reviewed Sept. 8, 2015

    Bought dog from Shake a Paw in Lynbrook THAT ATTACKED ME leaving me to get STITCHES on my nose, lip, and neck. I now have scars for life and will cost fortune with plastic surgeon to fix. Went to Shake a Paw asking for help on what to do with puppy since I do love him very much and was confused on options... Employee in Shake a Paw was nasty, unprofessional, and heartless, told me that it's not their problem and they have no responsibilities towards the dog since he is my dog now. Called cops and threw my dog out in the street which almost was hit by a car. DON'T EVER BUY PUPPIES HERE. THIS IS AN AWFUL PLACE THAT DOES NOT STAND BEHIND THEIR BRAND!

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    Sales & MarketingPrice

    Reviewed Aug. 8, 2015

    First and foremost this place is ridiculous with the prices. I financed my Rottweiler and got approved for 3,000. The price of my dog was 2,900. Their finance company is called Monterey/Wags. After 40 months of payments my dog was 7,960. They're scam artist and ripoffs. I'm taking them to court because nobody should get robbed the way these people do things!

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    Customer ServicePriceStaff

    Reviewed July 26, 2015

    I am very happy with my experience at Shake A Paw in Lynbrook, NY. My family and I went to the store to buy a puppy that my husband fell in love with. Unfortunately that specific puppy was sold the day before we went. While we were there looking around we fell in love with another puppy (the puppy that we originally went to get's brother). We got the information on him, his specific breed, temperament, estimated size and whether or not he would be a good fit for our family. The experience was positive and the puppy even kept up with the very high activity level of my two boys. So, we left a deposit on him. We couldn't take him home with us that day because we were going on vacation at the end of the week. We wanted to leave the puppy where he would be comfortable so we decided that we would leave him in the store and would pick him up after our vacation.

    Before we went to pick him up we got a call from Shake A Paw telling us that the vet checked him (which she does to every puppy every Monday) and there was a concern with his ear. When we went to pick him up he had a rash that turned out to be an ear infection which is very common in puppies under four months. Everyone is saying that Shake A Paw sold them sick puppies but on the contrary they refused to release him until the infection was gone. They kept him there to monitor him and treat him, despite us trying to convince them to let us take him home and we would take care of him. When the infection was gone we were able to take our baby home, happy and healthy.

    All in all, we had a very positive experience with Shake A Paw. The sales people and manager were very nice and upfront with everything. They accommodated us every time we went back to visit our baby. The sales woman that we worked with, Tina, was incredible with both us and our baby Tyson (our puppy). She was very knowledgable about the dogs that were there and showed much care for them. She was even walking around with them, holding and kissing them like babies. The only negative feedback that I would give about this Shake A Paw in Lynbrook is that they have a lot of young people working there and not all of them know that much information about the puppies, but if you have a question they will ask someone to help you that does know.

    I am not sure if I will be buying another puppy from here because there are a lot of puppies that can be adopted for a much cheaper price. I will probably find a reputable breeder. But if I wanted a specific breed or fall in love with another puppy - since you can always walk in and check out the babies, then I may purchase another one from here. One last thing, I am an actual customer. My review is solely on my experience with that particular store. I researched Shake A Paw on the ASPCA website and they were not listed as one of the pet stores that get their puppies from puppy mills. It is actually illegal to get puppies from mills in NY and all pet stores and their records are checked by the State of NY. Shake A Paw would be shut down by the state if they were getting puppies from mills. Hope this helps someone because all the negative reviews scared me. Luckily, I have my own positive experience.

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    Customer Service

    Reviewed July 20, 2015

    4 days ago I bought a 8 week year old beagle from Shake A Paw in Green brook NJ. Immediately the puppy started making choking and gagging noises. She was getting worse so I took her to the vet and she was diagnosed with pneumonia. The puppy got admitted and will be spending 3-5 days in the hospital and we are still unsure if she is going to make it or not. Not only did Shake A Paw sell us a sick puppy but when I called to mention the news the women working laughed about the situation and blew us off and said we can return her. I explained that I cannot just 'return her' and the women didn't want to handle the situation and hung up on me. I then called back and there was no answer. I called an hour later to speak to the manager and I was told I would receive a call back and still have not.

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    Reviewed April 12, 2015

    We bought a boxer puppy from Shake a Paw in August 2014, & paid $2000. From the minute we brought him home he was sick. 2 different hospital stays, numerous vet visits (we even got an unfit for purchase certificate from the Shake a Paw vet) & months of special prescription food later & our puppy is still sick. We have filed 3 credit card disputes against them & respond with lies! In addition to the $2000 we bought the puppy for, we have spent about $2500 on him (trying to nurse him back to health). Not alone has this Shake a Paw store put us in a financial hole (we had to save up to buy this puppy), but they have also broke my 3 young daughters' hearts, seeing this puppy so sick all the time. They should be ashamed of themselves. Please, please, if possible adopt a puppy. Pet stores don't care about you or your pet!!!

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    Customer ServiceContract & TermsStaffReliability

    Reviewed March 6, 2015

    I purchased a Pembroke Welsh Corgi and after 4 days of having him home was told he had a congenital disease (TMJ) and pneumonia. Please note: The vet informed me the puppy should not have been sold as he was clearly born ill.

    On the morning of 2/24/15 I relinquished ownership of a pembroke welsh corgi with pneumonia. Later that day I returned my contract to "manager" ** who stated I would receive a full refund by mail because "**", who is in charge of that department, was not in on Tuesdays. On 3/2/15 I called to follow up with the check, as ** suggested, and was told it was written and needed to be sent out.

    On 3/6/15 I called yet again to follow up and spoke with "manager" ** stated she could not help me because she was not part of that department. Instead I would have to speak with ** who is in on Tuesdays. As you can see Shake A Paw employees are unreliable and consistently misinform their customers. Not only was I sold a sick puppy, but was jerked around when I questioned them about the $1,800 I so easily gave them. PLEASE TAKE YOUR BUSINESS ELSEWHERE.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed March 5, 2015

    I purchased a Cane Corso puppy from Shake A Paw in Lynbrook, New York July 2013. The cost of the dog was over 2,000. I was told and assured that the puppy was hand selected by the owner of Shake A Paw, and the breeder that they use is a friend of the owner. Wow looking back, what a great sales pitch. Right after the dog became 1 year, I started to notice over aggressive behavior so we decided to get him neutered. Being an owner of a Mastiff before, my husband and I were aware of the traits of this breed. Still showing signs of aggression, he at times became lethargic.

    I started to notice that he was not eating as much and would have episodes of vomiting. I alerted my vet and rushed him in, he was hospitalized and immediately put on IV. The dog was having kidney failure!!! The dog was found to have Addisons Disease, which attacks the adrenal glands above the kidneys- a rare disease for this breed. After thousands of dollars on medical expenses, anxiety and sheer stress, I decided to contact Shake A Paw, to see if they can help me contact the breeder to see if any other pup from the litter has this disease. I left numerous messages.

    When I was finally contacted back by the manager **, I was told to send medical records, x-rays, blood work etc. and they would have their Vet take a look. He was very cut and dry. I was told that the dog is no longer under warranty and basically there is nothing they can do. I was extremely upset and told him that the dog must be on medication for life, and without medication he will die. I was in tears. I pleaded for him to give me the exact information on breeder, complete address and phone #. He was very evasive. He told me to look at my paperwork. I should have everything in the paperwork he said.

    So that is what I did. I went on the internet to search for the breeder and to my surprise the breeder ** in Iowa has a puppy mill which was cited by the USDA for dirt, grime, buildup of old feces on floors, around crates, cribs, walls of primary enclosure. Thick accumulation of packed snow and ice, on and around outside runs. Chewed and worn wood. Animals were ridden with disease, kept in unsafe conditions, overcrowding and the list went on.

    I immediately contacted Shake A Paw again to advise them of my findings. They still insisted that all of their products are purchased and hand selected, and I should do what I have to do. What? This is horrific and saddening. They are outright selling puppies that came from puppy mills ridden with disease and are raised in unsafe inhumane conditions. They are misleading and misrepresenting!!! They should be accountable for what they sell and take responsibility.

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    Customer ServicePriceStaff

    Reviewed March 4, 2015

    The staff makes you feel very Unwanted and they over charge for the dogs. The dogs are in bad condition - from dirty hair to phenomena and atelectasis. From the high volume of inhuman acts have been occurring at this place of business. I feel it is our job as members of this community to go to the town hall and bring light to these issues. They are not only doing these dogs injustice but they are giving abusive lowlifes the chance to thrive in business. They are all rude and ungrateful. Just horrible.

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    Customer ServiceCoverage

    Reviewed Feb. 19, 2015

    We are completely horrified by our experience with Shake A Paw. My wife and I purchased a Rottweiler puppy for our daughter from this shop. The same evening that we brought the dog home, it started COUGHING AND HAD BLOODY STOOL. First thing in the morning we called the clinic that was listed as providing free care to puppies purchased from this shop. When we called (explaining that it is an emergency) we were told the earliest the clinic could take us was 5 hours from now.

    Within the hour the dog was bleeding ever heavier, and so we decided to bring it to another vet in our area. The vet confirmed that the PUPPY HAS A VIRUS (and it was not possible for it to get it overnight). This means the STORE SOLD US A SICK dog. The vet wouldn't even release the puppy home, that's how sick it was.

    Upon contacting Shake A Paw, they said that they will NOT COVER THE MEDICAL EXPENSES that occurred, and that we should bring it back to the clinic they have a partnership with for a "trusted diagnosis". After 24 hours of stress and worry the clinic associated with Shake A Paw confirmed for us that the dog was in fact very sick and will not be released right away. We have since received a refund on the dog but HAVE NOT been reimbursed for the money we paid out of pocket trying to ensure the dog stays alive while it was clearly very sick.

    Shake A Paw should truly be ashamed for itself for running this type of business. Dogs are not some products that can be easily discarded, and this business banks on the fact that people will bring the sick puppies home and will not have the heart to bring them back to the store. It is absolutely disgusting that they can justify making a profit in this way. All of the reviews are true, DO NOT GET A PUPPY FROM THIS STORE!

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    Reviewed Feb. 19, 2015

    I purchased a beautiful longhaired chocolate dachshund puppy (3 months old) for $1,650 & total price of &1,900 with AKC package. The breeder is listed as Ridgeview Kennel in Ohio. I have been unable to locate any info on this breeder. At 7 months my puppy was diagnosed with a congenital eye disorder (both eyes). I have taken him to a 2nd vet for second opinion. We are currently trying medications with no success. Most likely we are looking at tear duct surgery. I have already paid over $1,000 thus far in medical fees. I do not know how much surgery will be.

    After reading a lot of complaint reviews, I am certain I have no recourse but to return my pup for another (Which I could never do). I am too attached to my pup & would never give him back to Shake-a-Paw to return to a puppy mill or put him down. I wish I had checked these reviews before I purchased from Shake-a-Paw. I just hope this complaint will save others the heartbreak & medical costs. My recommendation is adopt from shelters or a reputable breeder if you desire a pedigree.

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    Customer ServiceStaff

    Reviewed Feb. 14, 2015

    I purchased a dog last year from Shake a Paw and was given a horrible time when I needed some information about its breeder and its papers. They were rude and nasty and even advised me of the information I was seeking. They lie and steal. They should be closed and put out of business.

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    Reviewed Feb. 9, 2015

    The puppies that are weak and not aggressive were placed in pens with aggressive puppies. One poor weak puppy was so weak and could not defend itself it just laid there while three other stronger puppies aggressively chew on her. She gave up depending herself. It seemed that nobody concerned themselves with looking out for the poor puppy’s defense. This is inhumane, I can't believe that this practice is tolerated by the powers that be.

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    Customer ServiceCoverageStaff

    Reviewed Jan. 23, 2015

    In November 2014, my husband and I adopted our sweet Pip, a beautiful, loving, fun, spirited Shih Tzu puppy. She has brought so much love and laughter into our home and filled a void in our hearts that was left when our 19 year old cat, KC passed away October 2013. Everything sounds great, right? Well it is as far as Pip and the love she gives us every second of every day. What has grabbed my heart and twisted it and has made me sick to my stomach is WHERE she came from!

    While filing her paperwork away, I decided to look up the breeder listed on her paperwork from ShakeAPaw. Well, the horror that appeared on my screen was heart wrenching! The breeder (I use this term loosely), Neil ** from Levitown, MO was not only written up on such gruesome offenses like whelping pen dirty, cages with sharp edges, paws fall through cage, puppies found covered in grime, puppy with severe eye damage to left eye, open lesion on puppies back, doors to pens found very dirty and the list goes on, but was on the list of Top 100 Worst Breeders in The United States! All of the physical ailments were not attended to by anyone, concluding a veterinarian. These deplorable conditions I wouldn't even expect in a third world country, let alone in the United States! They are fined and left to continue this horrific cycle.

    I have written to ShakeAPaw to ask them to explain why they would do business with such a horrible person and they have not written back. After reading all of the complaints, I do not expect a response, since this seems to be the "norm". I don't want a refund or a credit, I want them to change their procedures so that these monsters who call themselves breeders, do not have an outlet to support this kind of injustice to these beautiful creatures. Every time I look at Pip, I just pick her up and just cover her in kisses and hugs and tell her that I am so sorry that she had to endure that kind of horror for the first 8 weeks of her life, but that we will always take care of her and protect her for the rest of her life!!

    I do not regret for one second that we adopted her, but I do regret getting her from a place that just doesn't care about the puppies and are in it just to make money regardless of safety and health of the puppies. Shame on you ShakeAPaw!! Someone should lock up the owner in a dirty whelping pen, let him sit in grime and filth, give no health care for a severe eye infection and a lesion on his back and given no love or attention. I am a firm believer in karma, and she is **. Also, if you go onto the ShakeAPaw website, you can find a picture of this ** with his beautiful dogs. I bet he didn't get them from any breeder he currently uses through his business.

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    Staff

    Reviewed Jan. 3, 2015

    Our family had the best experience getting our Fruggle puppy 12/20/14! We visited with many puppies, were give information on each. Everything from health, supplies and training was gone over, plus they gave us a folder with the information in case we forgot anything. Had him checked at our own vet and he is in perfect health. Vet stated his bite is excellent. Highly recommend!

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    Staff

    Reviewed Dec. 21, 2014

    I witnessed a family with small children get kicked out of this store by the manager 3 days before Christmas because they asked to sit with a dog in the play area with their children. A female employee with long stringy hair and a frown told the mother "we are not having play time today and if you're not buying a dog, you can't sit with it." Then the manager who was a heavy set white male said to the parents "This is not a zoo, pack up and leave!" "We are a business." The children looked so sad and confused. The parents were shocked and visibly upset. Frankly, what I saw was a disgrace and no proper business would treat customers or families this way. I walked out right after them. I will never go back to SHAKE A PAW in Lynbrook and any self respecting animal lover will not either. BEWARE!!!

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    Reviewed Dec. 21, 2014

    I bought 2 Pomeranian puppies few years back. Both died. Second dog lived 6 months. Had an autopsy only to find she had a perforated lower intestine. Both came from the Midwest. Obviously puppy mill dogs! Very sad and upsetting. These dogs are sick to begin with. Where's the laws here?!

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    Customer ServiceStaff

    Reviewed Nov. 20, 2014

    After reading these articles I am even more livid. I purchased a dog from Shake A Paw in Lynbrook on Sunday and brought her to the vet yesterday for her shots to find out she has pneumonia. Seems like I'm not the only one who has had to deal with this horrible experience. How could they not know she had it. They had to have been medicating her BC - she showed no symptoms when I first got her. When I called to inquire about how this could happen, the manager Kathleen was over nasty, sarcastic and laughed at me. She told me to call her back when I was less emotional. Are you kidding me? Of course I'm emotional. My 8 week only puppy has pneumonia and she tried to play it off like it was no big deal and I was overreacting. Not to mention on Saturday when I asked how much she was, I was told between $1600-$1800. Nope. She was $2300 plus taxes and fees coming out to over $2500. That's a huge difference. When I told Kathleen that she was again rude and hung up on me. Those poor dogs is all I can think about.

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    Customer Service

    Reviewed Aug. 30, 2014

    Please people don't buy from this store or any pet store. The quality is poor. Health care is poor and there is no customer service. Buy from an actual breeder that takes care of their puppies and gives guarantees on health and does required health tests on breeding dogs.

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    Shake A Paw Puppies Company Information

    Company Name:
    Shake A Paw Puppies
    Website:
    www.longislandpuppies.com