Sergeant's Reviews
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About Sergeant's
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Sergeant's produces pet care and wellness products. Its product range includes flea and tick treatments, grooming supplies and dietary supplements. Sergeant's aim is to support pet health and well-being across various pet care categories.
Visit sergeants.com- Flea and tick prevention
- Easy application method
- Causes adverse reactions in pets
- Negative customer service experiences
Sergeant's Reviews
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Reviewed Oct. 13, 2008
After using Frontline for years without any adverse reactions, we purchased Sergeant's Gold Flea and Tick for our four Golden Retrievers. Big mistake! Within an hour of applying the treatment, all four dogs were scratching and very agitated. Things seemed to getting worse so we decided to wash the stuff off right away. Unfortunately, some of the damage was already done. Two of them had red, irritated skin. The other two still itched terribly. We tried Benadryl to calm them down but it took hours and another bath before any of us could get any relief or sleep. None of the dogs wanted to eat, and although we were concerned about dehydration, it was challenging to get them to even take a drink.
Today, about 24 hours later, they are calmer, but still scratching some. One has a very irritated area on her back and the rest are obviously uncomfortable, still scratching and restless. Having read others' comments here and elsewhere, I am very angry that this product is in the stores. Please tell other pet owners not to buy this dangerous product. I guess we are lucky to have washed it off quickly. And we are glad that because they are big dogs, the effects were not as deadly as some. I will continue to monitor this site and see if there is anything done to Sergeant's. They should be fined for their cruelty to animals and the irresponsibility in promoting this poison! It is a dangerous product and the company should be forced to pull this and other similar products from the markets.
Reviewed Oct. 13, 2008
On 10/11/2008, I used Sergeant's Flea and Tick Squeeze On, on my 3-yr-old Pom named Lil Boy. About an hour after putting it on, he started rubbing up against everything. I just thought that the fleas were dying and biting him pretty hard. After about another hour, his eyes were beginning to swell. He was frothing at the mouth. His head began to twitch and he didn't seem to be able to stand on his own. I ended up taking him into to the 24-hour animal clinic and he had to stay overnight with IVs. I ended up with a 300-dollar vet bill over an 11-dollar box of flea killer. I am not the only one this has happened to. There is a whole website with information. Some people were not as luck as Lil Boy and I and ended up losing their babies to this medicine. He is home now and seems to be itching still and pretty lethargic. I am hoping he will be okay. I am doing a follow-up with my vet. When I called the 1-800 med line, they told me I should not of taken my dog to the vet.
Reviewed Oct. 13, 2008
I bought this product for my 2 dogs. I applied it to both of them and went to work. When I came home that evening my husband told me to take the little one to the vet. She was shaking and scratching and moving her head very strange. The vet kept her overnight as a precaution and my bill was 400 after reducing the bill. The vet said it was a reaction to the flea medication. And when I brought her home she is still scratching her ears and shaking her head all night long. I have tried so many things to help her ears. My other dog is quite bigger so he has only a slight effect from it. I am so upset that this has happened only to found out I am not the only one that this has happened to.
Reviewed Oct. 13, 2008
Awful reaction to flea and tick treatment. Will discuss further as required.
Reviewed Oct. 12, 2008
I purchased Sergeant's Gold Flea and Tick Protection for my 9 mos Pug. She (Gypsy) always used Frontline and it was fine but I ran out and she was starting to scratch. I figured the cheap kind would probably not be as effective but with it being October, it should be fine. Put it on her about 8 pm at night and I went to bed shortly afterward. I got up this morning and she was lethargic, coughing and constantly scratching. Very sick. After reading on Google, I bathed her twice in Dawn dish soap and gave her some Benadryl. The only symptom still there is the scratching.
This should be taken off the shelves!!! If it makes even 50% of the dogs this sick (and the stories I've read on the website support this) then it should not be allowed to be sold. I will never buy a product from Sergeants again. QUIT SELLING THIS PRODUCT. MY DOG WAS VERY VERY SICK BECAUSE OF THIS AND I STILL CAN'T GET IT COMPLETELY OFF OF HER SKIN. IT'S POISON.
Reviewed Oct. 12, 2008
I used these drops on my 7 yr old chih/fox terr and he started having horrible reactions. He vomited well past five times and was drinking large amounts of water and he kept licking his paw and chewing it. I bathed him and he was a little better. But not fully better till the next afternoon, and he was finally eating. I guess he ingested it. I wrote to company and no response. I have seen many complaints online about it and would not recommend it to anyone.
Reviewed Oct. 10, 2008
I bought my dog who is 7 months old, Sergeant's shampoo for fleas and ticks. After applying it... the next day, my dog became very ill. The last 3 days, he has been lethargic, drooling, shaking, doesn't want anyone around him, very sickly appearance and I took him to the vet where they gave him a shot to counteract the flea medication. He is still acting sluggish. He won't eat. He hasn't for 3 days. He just looks miserable. Going back to the vet tomorrow. My dog has had all of his shots and then this flea medication takes him down. He was always so hyper and good-natured and now he is just sad and lays around. He was scratching terribly but I assumed it was from the fleas. I never expected it to be from the shampoo that was supposed to rid him of them. But it is obvious now. I hope he pulls through. I am devastated seeing him so sick. This product should be pulled immediately! Ridiculous! Simply ridiculous.
Reviewed Oct. 10, 2008
Used the product on my dog and he became very agitated. He kept trying to scratch his back. He would run around like he did not know where he was going. He was awake all night, kept wanting to go outside, he had to keep moving. I gave him Benadryl and he finally calmed down some, but was still very itchy. The next day I found online that many, many people's dogs had the same reaction and said to use Dawn dish soap and Benadryl. So I did. For 3 days I gave him the medicine and I had to bath him 3 times before he was OK.
Reviewed Oct. 9, 2008
I bought the product at the local walmart, brought it home and put it on my rat terrier who in turn about 5 minutes later, started crying and scratching like he was hurting bad, then he vomited. After a night on the phone with the vet, we figured out he had been poisoned by the flea meds. He lost a huge patch of hair.
Reviewed Oct. 8, 2008
On Sunday October 5th, I purchased Sergeants Gold Flea and Tick Killer. I applied it according to instructions on my two year old beagle. I have always used Advantage, but happen to run out. He had never had any reaction. However within two hours of applying the Sergeants Gold, he began shaking and drooling. He was in a misery constantly digging at himself and biting his feet. I quickly gave him a bath. I called the hotline on the box for help. They said give him a bath in dish detergent. After four baths within three hours and benadryl, he started to calm down some. It took almost 24 hours and more baths and benadryl to get him back to normal. He is still digging at his head two days later. After checking the web and seeing all the same complaints about the product, I can not see why it is still on store shelves.
Reviewed Oct. 6, 2008
I bought Sergeant's Gold Flea & Tick Squeeze On for dogs 9 lbs to 20 lbs at my local Walmart store for $11.97. I put it on my 10 lb. Shih Tzu who will be one year old in a couple of weeks. I followed the directions completely. In about 30-45 minutes, I noticed her whining, crying and very fidgety. She could not sit still. I have in the past purchased Frontline from my vet and she has never acted this way with that product so I thought I better wash it off. Still acted the same way so I called the Hotline on the back of the box. The lady stated that I needed to wash her in Palmolive dish soap 3 or 4 times and I could give her some vitamin E oil on her skin. I washed her 4 times and still no change. Also I applied the vitamin E oil and no change. I then called the vet and he said to make sure she does not start vomiting or having diarrhea and that I should give her Benadryl and that should calm her. I cannot believe that this stuff is being sold. I am so upset and feel awful for doing this to her. I will never buy anything but Frontline.
Reviewed Oct. 6, 2008
Friday 10-3-08 my niece went to Walmart to purchase a flea killer for her pet of 4 years. She bought a more expensive brand to be sure it would take care of the fleas. She put it on her dog at 11:00 pm on 10-3-08. She called me on 10-4-08 at 4:15 am. Our little dog who is a Shih-Tzu was having a reaction to medication that was given to her. It was a Sergeant's Gold Flea & Tick Squeeze On for dogs 9 to 20 lbs. I have the code #. She was so sick - she was all wet and could not stop the drooling. She would run and drop and her hind leg would kick right straight back and she would lick her paw to even bleed. It was so painful for this little dog. It was so sad she would try to lay down. It was like frogs jumping in her and she would just bounce crazy. She vomited and had Diarrhea.
We took her to the vet as soon as the doors opened and we cried all the way there thinking that our little pet was going to die and my niece who is also Pregnant was stressed out to the max. I feel so bad that this happened to this poor dog who just did not deserve this. When the vet called the Number on the back of the box they said this was a normal reaction. Can you believe that - NORMAL reaction? I will never forgive them for what they did to us and that poor dog. I will not quit until this stuff is off the market. Please help me to see this will gets done. Go look at the website for this. It kills a lot of dog and bless the owners heart to watch something so horrible.
Reviewed Oct. 5, 2008
I applied Sergeant's Gold Flea and Tick Squeeze on to my Chihuahua Sabastian who had a severe reaction. I gave both of our dogs a bath and figured I would treat the little guy before taking our pompapoo to the groomer. My wife and I were gone about three hours and when we came home the dog was running around the house frantic, his right back leg was twitching and he was hacking and frothing at the mouth. I immediately went on line and googled allergic reaction to Sergeant' Pro and to my horror I found out that I was not the only dog owner to experience this. I immediately gave him two very intensive baths and later the same evening gave him two more additional baths with Dawn dish detergent. He still has a slight hind leg twitch but I gave him bendaryl and he is finally sleeping soundly. One of the active ingredients in Sergeant's Pro is Cyphenothrin (pyrethroids chemical class).
Here are common Poisoning with Pyrethroids symptoms: - Irritation of skin and eyes. - Irritability to sound or touch, abnormal facial sensation, sensation of prickling, tingling or creeping on skin, numbness. - Headache, dizziness, nausea, vomiting, diarrhea, excessive salivation, fatigue. - In severe cases: fluid in the lungs and muscle twitching may develop. Seizures may occur and are more common with more toxic cyano-pyrethroids.
Sound familiar. My wife and I are swearing off any and all insecticide based pest control products and will go natural from here on out.
Reviewed Oct. 4, 2008
I purchased the flea medication SentryPro XFC (73091-01942) P001707-1 on Oct. 3, 2008 to treat my two dogs and a neighbor's dog I am watching. I applied it as directed at about 8pm that evening and noticed them dry heaving and trying to lick the air as if to get a bad taste out of their mouth. All were scratching and itching like they wanted to crawl out of their skin. I called the company's emergency number and was instructed to bathe them with dishwashing detergent and apply vitamin E to the area of application, then feed them some canned tuna to relieve the sensation/taste in their mouths.
The representative indicated that it must have been because they were playing with each other that they got some of the medication in their mouth which causes them to lick and pant. I didn't see them playing with each since it was already evening and they were in the house. The representative said that this is not a systemic chemical and therefore will not enter their blood system and that it can cause a numbing effect on the dog's skin and mouth. I, however, am truly worried about the effect of my dog's health and any long term repercussions this might have on their well-being. I find it also incredible that there are so many complaints and concerns about this product for so long and nothing has been done about it to prevent other owners and their dogs from having to suffer these physical ailments and potentially harmful consequences from the use of this product. Sergeant's should remove the words 'Pet Care' from their name along with this product. Please let me know if there is anything I can do to further get this stuff off store shelves.
Reviewed Oct. 4, 2008
Both my dogs had allergic reactions to this product Sergeant's Gold Flea and Tick Squeeze on. I have a Rottweiler and a Black Lab. I followed all the directions exactly. Had to wash the stuff off numerous times and give my dogs Benadryl to get them better. This is horrible stuff. With all the complaints and people's pets ending up in the emergency room, how can this stuff still be on the shelf?
Reviewed Oct. 3, 2008
I purchased Sergeant’s Nature's Guardian natural flea & tick squeeze-on for cats and kittens. It contains peppermint, clove, and lemon grass oils. This product is suppose to be ultra-safe for cats and kittens and kill fleas. Well, I paid $10 for a 3 application box and bought 2 boxes. The box made my cats sick and did not kill a single flea. Fortunately, I did not have to take them to the vet. But it's another company trying to get away with false advertising. THE PRODUCT SIMPLY DOES NOT WORK!
Reviewed Oct. 3, 2008
Applied Sergeants Gold to our 14 lb wawa 6 yrs old named Cisco at 11 pm last night. 10/02/08 Went to bed. Cisco woke us up at 3 am crying and jumping all over. He was shaking, jumping, twitching, biting his paws, and breathing funny. Called emergency number on box. Advised to give bath in Dawn dish soap. Called a vet in the afternoon. No Funds to take to vet. That's why we bought the Sergeants from Walmart. Vet advised by phone to continue bathing in dawn dish soap and OK to give half allergy pill and baby aspirin. Now been over 24 hrs and Cisco is still not right. Called Sergeants again, told wife same line, wash in dawn dish soap. After reading on pet sites on the internet wife and I determined Sergeants knows about the problems with this product. LOTS of complaints, and even a few animal deaths due to this product.
Reviewed Oct. 3, 2008
Purchased Sergeant's Gold flea and tick squeeze on for dogs. Made triple sure that I bought the correct one for the size of my 2 shepherd mixes. Read the entire label. Then administered the drops per the instructions. Within a few hours one dog was fine. The other was agitated and seemed to have lost some function in her back legs. She skittered around the kitchen. Biting, chewing, whimpering. She couldn't sit still. Seemed to calm down by bedtime. Then the same symptoms were there by morning. She had trouble standing. We bathed her and rinsed her with a bit of water with Epsom salts. Cannot believe that such an awful product is on store shelves without more warning of toxic effects. It's as if our girl had a neurologic disorder. I hope she's going to be okay. But, somehow, I don't think she's ever going to be right again.
Reviewed Oct. 2, 2008
I purchased Sergeant’s Gold flea and tick medication. After applying it to my Airedale, he became distressed, rolling around, biting and licking at his back etc. The next day, there was a large, oozing sore on his back where the chemical had been applied. This turned into a very large, thick scab. I wasn't sure what had caused this until I applied another packet (less concentrated) to my greyhound. She became distressed and started licking at the spot where the Sergeant’s was. I immediately rinsed her off and she was fine. Two reactions in two dogs tells me that this product is a dangerous and should be pulled from the market and whoever owns Sergeant’s should be "horse-whipped' in the 'town square'.
Reviewed Sept. 30, 2008
Sergeants Gold and SentryPro XFC Allergic Reactions and Deaths happen Daily see the below news report and websites with all the fellow sufferers.
Been through it with two Pugs, it was like watching them die for three days straight. This is not a allergic reaction. There is something wrong with their Sergeant Products and instead of taking it off the shelves the continue to make Pet Parents like You and I watch our pet children suffer.
Reviewed Sept. 23, 2008
I recently treated my three month old Pug with Sergeant's Gold Squeeze On Flea and Tick treatment and also had purchased Sergeant's Skip-Flea and Tick Shampoo, which claimed to kill fleas and ticks for up to ten days. I used both products as directed being sure to follow the directions to the letter. The shampoo failed to kill ANY fleas as it had claimed, but the major problem began when I applied the Sergeant's Gold. Within thirty minutes, my good-natured puppy went ballistic, running, scratching and digging at his fur, chewing off several spots within hours.
I bathed him in cool water and as this was a Saturday evening, I ended up taking him to the vet on the following Monday. By this time the spots had ulcerated and had formed oozing pus pockets, the animal had a fever and couldn't get enough water to drink. The spots were bleeding where he had been digging at them. He was given a steroid shot, the ulcerated areas were shaved, ointment was applied and he was put on an antibiotic for infection, which he is still on.
I am out not only a considerable amount from the local Walmart where I purchased the products (approximately $17), but my vet bill was extreme for all the treatment and medication. The ironic thing is that even after all the strong poison I applied to my poor dog's skin, not one flea was killed! In fact, he was still crawling with them on the following Monday when I took him to the vet.
The Sergeant's Gold claims to be better than Frontline (which I have now purchased for future application, once his wounds have healed sufficiently). The company offers what it cannot under any circumstances deliver and is the epitomy of FALSE ADVERTISING. Something needs to be done about it. I sincerely wish I had read this forum BEFORE I not only wasted my money and time, but more importantly, injured my sweet little dog.
Reviewed Sept. 22, 2008
On Sunday, 09/21/08 I put one ampule of Sergeant's Gold on each of my dogs, 1 Yorkie and 1 Pug. I purhcased this product for dogs 9-20 lbs at WalMart. Within 2 hours both my dogs were scratching at their ears, chewing their feet, coughing and going in circles. Both were crying and were stressed out and very anxious. I took them to the vet first thing this morning and learned that the Sergeant's Gold did this to my babies. What a horrible product.
The vet had to give each of them a shot and gave me steriods to give them. I have bathed them twice and still my Pug continues to cry and neither of them can sleep without distress.
I have paid over $200.00 to remedy my dogs health because I thought that since a product was being sold over the counter it was safe. This product is NOT safe and should be removed immediately! I had to take the day off from work to not only take the dogs to the vets but because I got zero sleep as they could not rest.
Reviewed May 11, 2008
I purchased Sergeant Gold Flea and Tick Meds for my 2 dogs. I used one tube of this medicine as directed on the box and 1 of my dogs had a severe reaction. The dog was in pain and had to be bathed and broke out in a rash as well as redness. This product is very dangerous and should not be allowed to be sold to consumers as someone's pet may suffer with more injuries or death.
Economic damage was $11 for the product.
Reviewed Dec. 30, 2007
I purchased Sergeant's Gold flea & tick squeeze-on for dogs 9-20lbs and applied it to my adult dog that is within the weight range. I read the instructions and used it as recommended. Within an hour my dog was very aggitated, scratching, and biting at herself. I thought the few fleas she may have had were just trying to escape the medicine. She became worse, racing around the house, biting at the air, and biting at her skin. When she began drooling and salivating an unusual amount and would not stand, I called the vet. He advised that she was having an allergic reaction and to bathe the dog immediately. After an hour we called back because she was having issues with her back leg and frothing at the mouth.
Reviewed Nov. 23, 2007
I purchased Sergeant's Natures Guardian Natural Flea & Tick Squeeze-On for Cats & Kittens on November 7th, 2007.
I applied the oinment as directed, within 10 min. my 7 month old kitten/cat was freaking out. He wouldn't stop scratching and flipping around. The scent of this oinment was very strong it even bothered my eyes.
I waited a few hours to see how he was. He was still pulling at his hair on his back between his shoulder blades. I felt so bad I gave him a bath to try and get it off. The scent was still there. It was awful, all night long he was flipping around.
The next day he had pulled out his hair the size of a quarter. I called my vet and they said to bath him again and get benedrayl. Which I did but he didn't want any part of the medicine. I called Sergeants they transfered me to conumer affairs, where they took a statement. Asked me to send them the left over package ( which unfortunately I threw away because of the smell ) my receipt for the purchase and write a list of events, then they will be in touch. Now 7 days later. 11/16th my kitty has a bald spot the size of 1/2 dollar. He is still scratching and pulling at his hair. I call my vet again and he had to go in for an injection, medication, and oinment.
Well it is 11/23/07 he is still anoid by the spot and his hair hasn't grown back. Sergeants did call me and said they are sending a form for me to fill out. So when I get this I will fill it out, send them copies of all my receipts and bills. As well as the pictures I took of my Kitty. Dont think they will do any but at least I feel better making a complaint in hopes no one elses cat / kitten has to go through this.
Reviewed Oct. 8, 2007
Her skin is now burned and very irritated, she seems sluggish, in a lot of pain,i called seargents and did exactly what they told me to do, then called my vet and ask if she had been poisoned and he said sounds like she has and this is why we dont sell seargents products, we sell frontline instead
Reviewed May 22, 2007
The cat was 4years old. The cat started to convulse. I took the cat to emergency treatment. The vet said it was this product and that they have seen it before. I paid approx $800. for the care for my cat for two days.
Reviewed Sept. 25, 2006
it is a different texture on both. The
13 year old has developed some character
Sergeant's Company Information
- Company Name:
- Sergeant's
- Website:
- sergeants.com
