CitizenShipper Reviews

Had a great experience with finding someone to transport my 85lb Lab Mix from CA to TX. There was a significant variance in the quotes from each vendor, but I ultimately chose the vendor who did private transport and did not require the dog to be crated. My pup completely slept in his own bed in the back of a converted SUV. Customer Service was the best.

I was extremely nervous about rehoming our reactive rescue across multiple states, but Jose and his team at Furry Angels Express were exceptional throughout the entire process. From the very beginning, they were reassuring, professional, and clearly naturals with dogs. Zeke, our rescue, typically struggles with reactivity—especially towards men—but thanks to Jose's calm and experienced approach, Zeke was comfortable and relaxed. The regular picture and video updates made me feel confident that he was being the good boy I knew he could be and even enjoyed his roadtrip!

I recently bought a puppy. The problem was that I live in Arkansas and the puppy was in North Carolina. Friends told me that puppies were delivered "all the time" so I needed to find someone to bring me my puppy. With all the scams being reported, I wanted a driver who had been vetted and would give me a good price. I got a lot of quotes and took an offer about half the price of others. The driver had good reviews from others. I made a good choice. He offered me a good price because he had another dog needing to go the same way. Everything worked out just fine. My new puppy is here with me. I'll be sure to use Citizen Shipper if I ever need anything unusual shipped again.

"Excellent experience with CitizenShipper! Reliable, communicative, and caring driver transported my cat safely and efficiently. Highly recommend for pet transport! 5/5 stars! Brian was the best. He was so friendly and professional."

These guys do not even know who the drivers are. My driver took my deposit and canceled at last minute and said he had financial problems. Now chasing my deposit with no help from these guys. They say we emailed the driver, and he will return. Been 2 months now and I have not got anything back.... Scam.

This is a great website. It put me at ease shipping two very small puppies across the US. I got tons of response very quickly. Easy to navigate. Gives you peace of mind knowing these transporters are thoroughly checked out.

My experience with Citizen Shipper was excellent. In 5 minutes or less I received multiple quotes and all of them were very polite and offered cheaper alternatives. I can only say that I loved this Citizen Shipper platform and I will definitely use it whenever I need to. Thank you Citizen Shipper for the great deal I made here.

It was a great experience using CitizenShipper. I posted what I needed and within minutes, I had about 10-15 options. I chose which one was best for me and it was a great process and smooth. I would use CitizenShipper again.

So easy from beginning to end! We had the stress if trying to get a dog from Tennessee to California after losing a loved one. CitizenShipper made the whole experience super easy and stress free. It was very easy to navigate their website and the people I met were all fantastic. The company we chose kept us updated on every stop along the way as well as shared their location. I always knew how my dog was being taken care of and was never worried! Highly recommend!

I used CitizenShipper for the first time to have my dog transported from NM to Maine. The person I chose was wonderful and very communicative throughout the trip. I never had to worry about the safety of my dog. I would recommend CitizenShipper to anyone who needs their pet transported anywhere!!

I wasn’t sure what to expect when I decided to get bids for sending 2 cats cross country but within minutes of putting my request on the site I had dozens of bids with each one giving a price and details of how they operated. The one that caught my eye offered a pickup of my cats on the exact date I wanted and the price was reasonable. I was very happy with the communication from the driver Dave and the cats were well taken care of during the journey, arriving in a reasonable amount of time for such a long trip. We’re all settled in our new home and I am happy with the service Citizen Shipper provided.

DO NOT use Citizenshipper if you value your pet. I used Citizenshipper, they indicate the transporters represented are vetted. In my situation the transporter Dilliana ** (if that is her name) was not. Upon attempting to making a deposit, it was Dilliana ** discovered her cell number (**) that was used is connected to a Dog Theft Group and the person that was arrested and went to jail for stealing dogs appeared to be her passenger. To retrieve my dog I worked with the Massachusetts State Police for the driver to pull over and give my dog to a friend that was following them. This was a nightmare. DO NOT USE CITIZENSHIPPER SERVICE.

Firstly I would like to say it was amazing service from beginning to end, not only did Mike provided great phone service but he also took the time and explained everything in detailed and answered all my questions. The guy who also delivered my little one was great as well, he communicated every step of the way, sent pictures and videos, kept me updated on time and routes and showed great hospitality. My pets were also well taken care of and seemed to like him very much in the short time space.

Citizenshipper was a blessing to our family. We needed assistance picking our pets up from San Diego and getting them to Phoenix. The platform was very easy to navigate and there is full transparency in all of their pet transporters. Every step was easy with Citizenshipper and I would use them again and recommend them to everyone I know.

They were super convenient and easy to use as a first-time user. I was given many different quotes until I was finally down to my chosen driver. My driver was super sweet and kept me updated the entire time. If I need another animal transported I’d definitely be going through them again!

I used CitizenShipper to find a pet transport from Texas to Alabama. I'd never done anything like this before so I was very nervous about trusting a site or the transport people. I was very pleasantly surprised! The experience was WONDERFUL! I put in my information, clicked send and within minutes I had 20+ quotes. It was a little overwhelming really. I found the perfect couple and perfect price. Their communication with me from the beginning was exceptional! They made me feel so comfortable (texts and photos along the way). The breeder was also impressed - it was her first experience with a pet transport service also. The process was easy and seamless. Don't hesitate to use CitizenShipper for your transport needs. I hope your experience will be as good as mine.

We used CitizenShipper for the first time and couldn’t be more pleased! It was such an easy process. We put in our pickup location, drop off location and immediately got quotes from many transporters. The one we selected was fabulous! She communicated very well before and during the transport. She sent pictures and delivered on time. We were skeptical at first because we had never used a transport company but now I can honestly say there are no concerns with using them again. CitizenShipper made this super easy and convenient for us!

I have had a good experience twice now booking, one to transport a boat and once my dog. Previous reviews were helpful and accurate and I was able to find a trustworthy shipper both times. I have great confidence in CitizenShipper and have shared it with my friends.

I have used Citizen Shipper twice now to transport my dog across the country. It’s easy to create a reservation and you quickly receive many bids from reputable companies. I liked that I could verify if background checks were done and that you could see the number of shipments they completed as well as related reviews. My dog was transported safe and sound over 1600 miles. I highly recommend citizen shipper.

I want to say the process at first seems scary as I didn’t understand how it worked but now that I have used it it is very easy. You can find what you're looking for at the price you're looking for. Great company and great people that are willing to help move your pets and they do it safely.

When I decided to move across country, one of the hardest things was deciding how to transport my dog, Waffles. CitizenshipShipper are made it so easy to get quotes from multiple drivers and choose the right driver for him. I could not have been happier with the person who drove him. She took great care of him, took lots of pictures, and provided many updates along the route. I did not have to worry when he was with her. I had such a great experience, that my dad would like her to drive his dog across the country later this year.

Citizen Shipper was the perfect solution for me to find the perfect person. To ship my 2 4-legged babies across country. We were moving from ME to CA and had some specific dates to work around. With CitizenShipper, I was able to Put in the info on my dogs, travel dates and timeline, and I immediately had numerous drivers to choose from. Even better, each driver came with reviews, and descriptions of previous drives including size of dogs and distance traveled. This really helped me to find the perfect match to ship my 2 German Shepherds 3000 miles across the country and feel confident on who was driving them. I would recommend Citizen Shipper to anybody needing to transport their fur babies. All the info in one place and you get to choose the best care for your pets.

5 stars to all involved!!

My experience was amazing!!! I would use CitizenShipper again in a heartbeat. :) Thank you for transporting my dog safely!!! Erica is very experienced with animals and you can tell that she is! My dog instantly attached to her and I felt comfortable! Thank you for everything.

I will use this company and highly recommend them for all your transport needs. From the time of confirming the job to picking up my baby it was so smooth and easy to communicate with them. They sent pictures of pick up and more when they arrived at airport to depart. Once in NY sent more images and advised me they had arrived. I was so excited about this and ran inside to receive my little SAGE. He was so happy to see me. I’m overjoyed. Thanks for this great service and transporters we can trust.