Big Heart Pet Brands

Big Heart Pet Brands Reviews

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Big Heart Pet Brands Reviews

Stars Rating

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    How do I know I can trust these reviews about Big Heart Pet Brands?
    • 4,460,028 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10

    Reviewed Feb. 17, 2023

    My experience with the Kibble and ** dog food sold by Walmart, for a very very lucrative profit, I made my dog have diarrhea. Actually she had it for about 2 weeks. She also was a little uncomfortable and not herself due to obviously the diarrhea. She also didn't have much of an appetite for a long time because I automatically took it out of her range and tried to give her something much better and with better reviews by me.

    Reviewed July 17, 2021

    Bought bag of 38oz bag of Pup-Peroni and found the treats molded inside! Expiration date on bag says Dec 19th 2022 so why are they molded? So very upset that I've already gave my dog these treats before I noticed. When I dumped out the bag to investigate what it was I was seeing half the bag was molded! I will not purchase this product and suggest others to do the same! Yes I took pictures of it. Wish I could post on here to show everyone!!

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      Reviewed Jan. 24, 2021

      Purchased these in the plastic bag as before in the bucket our dog loved them. Had these open just a couple of weeks when suddenly the snack container had what looked like mold growth, our dog turned away when offered, she is a very enthusiastic snacker so that was a red flag. We cleaned the powdery stuff up and found whole area infested with very tiny white bugs we think we are mold mites. I look closer at container and also see ingredients include garlic powder and other unknown chemicals. Fortunately our dog had her Spidey sense going, she sensed danger and refused them. Gathered up the mostly full bag and tossed them. Beware of these.

      Punctuality & Speed

      Reviewed Dec. 31, 2020

      Until recently one of my FAVORITE (each family member has their cat.) Cats has been seriously ill as of late. He was fine when I went and bought a can of blue food, but the minute I mixed it with the last of the tuna and egg I had he started vomiting everywhere. As of late since I started feeding him not thinking about why he was vomiting thinking he eats too fast and too much... But I had been buying 9lives wet food and when I mixed it with the blue he threw up the tuna and egg he ate... And he dug right into the blue food, but when 9lives was laid out he was afraid to eat it... I wonder if it makes you smile to see others pets dying because of your brand. It's pretty sickening how you shorten precious animals lives. You should take the blue brands example and maybe look into THEIR ingredients.

      Reviewed Feb. 20, 2020

      Propylene Glycol, really?! 4-D animal ingredients. Poison!!! Stay away!!! I bought these for my dog, thinking they were safe as Milk Bone has been around for as long as I can remember. Don't be mistaken! My dog is dead! I still have almost a whole package of these poisoned things you make and I refuse to even throw it in the trash in fear that some animal may eat it and also die. Terrible product ingredients, I should have known better. Never again will I buy anything with your name on it or any of your affiliate companies. Shame on you.

      Punctuality & SpeedStaff

      Reviewed Feb. 18, 2020

      I had 3 dogs. I had been feeding kibbles and bits for 6 months. 2 of my dogs developed bleeding in their stool had to put 1 of my dogs to sleep due to the fact the dog food did damage to her and she developed bright red blood when she pooped and there was no saving her. She was just too sick. As for my boy we caught the bleeding in time and was able to save him. I would not recommend anyone feed their dog this food.

      Ease of Use

      Reviewed June 28, 2018

      We bought several boxes of beef jerky treats from Costco within the past several years. The label on ours does not have the yellow stripe at the top that says "New Look, Improved Recipe" so the ingredients may be slightly different from the current product being sold in 2018. Ours have "Best By Dates of Oct. 2018". I used ours as treats for my own dogs as well as for boarding clients. My client dogs had very loose stools on the days that I used them for trick training and each dog was given the equivalent of several strips throughout the day. One daycare dog kept her owner up all night with diarrhea. My own dogs also had loose stools when I gave them the equivalent of three per day and one had very dark stools which may or may not be coincidental to these treats.

      I realize that this may not be a very helpful review as the product may have changed. The reason I am writing this is to encourage each owner to try just one box and see how their dogs do. My dogs do like them and they are very easy to break apart for treat training. And I find the containers easy to use and to store other things in when you are done with them. However the product does seem to dry out over time so it may not be a very airtight top. When dried out my dogs do not like them as much. Also be aware that they have 88kcal/treat and should be used sparingly if weight is an issue for your dog. I encourage that pet owners advocate for testing of the ingredients of this product.

      Reviewed Aug. 20, 2017

      Over the past 19 years, I have fed 10 different cats, Meow Mix, both dry and wet formulas. All of the cats stayed healthy, at a good weight, and, lived and are still living, long, happy lives. None ever threw up the food. I gave them both Indoor and Hairball formulas, plus, Tender Centers. If your cat is throwing up, it may have gotten into something it shouldn't have, nibbled a plant, or, if it goes outside, eaten some grass.

      I believe cats do this as a digestive aid, also, it's like kitty veggies. Unfortunately, if you don't have containers of kitty grass, your cat could eat grass with fertilizer, or, weed killer on it. I recommend having indoor only cats, and, giving them kitty grass, or, certain human veggies, like broccoli, squash, zucchini, or yams, to name some good ones. Be sure to check the internet for a list of dangerous foods - you will be surprised that among them are: Hummus, Soy (a tiny bit of tofu is ok.), Garlic, Onions, Potatoes, Tomatoes, and, Milk. A little bit of some of the many lactose free cheeses, is O.K. However, older adult cats tend to be lactose intolerant, and, their kidneys, digestive tract can suffer.

      Reviewed Oct. 31, 2016

      Where to begin. About 5-6 years ago I wanted to switch my doxies from Beneful to a more wholesome food. We came across Natures recipe. This product worked great until the last few months. I just realized this was the problem. We use the small breed chicken or toy version for the boys. I did not save the big bad we bought as we always buy a larger back to offset the cost to feed to little ones.

      I noticed about two months ago that both my boys had a gurgly tummy and was upset. My oldest boy who is 16 now, started with the diarrhea. So I am thinking he had a parasite or giardia. Took him to the vet. Had blood tests ran and he was put on treatment and an antibiotic. Please note that he had blood in his stools. The other dog mostly had mushy ones. The blood tests showed inflammation and loss of some blood.

      My babies are well taken care of but now I feel that I have let them down due to this food. They also got the mini Milk bones. I had no idea that Del Monte had sold some of their brands to what is now called Big Heart Brands. Supposedly Chinese owned. Now I am transitioning to a vet supplied food to heal his stomach and intestines until I find something more suitable. This is very disturbing. Something changed with this food. It used to be a great food. I even had problems with the ground chicken and rice can food too. I just did not put two and two together. I will no longer be buying this product as I fear for my dog's safety. If I have to cook for them I would rather do that than put them through this. I bought the food at Petsmart and I live in Ohio. We have digital receipts from Petsmart. Thank you.

      Reviewed Oct. 26, 2016

      I am writing today to raise a formal complaint about the packaging of the ‘Meaty Bone large dog treats.’ I have already phoned the customer complaint number, but my complaint was pushed aside. I am now starting on this web site and moving my way up the ladder, all the way to consumer affairs to have this packaging changed or banned from all packaging and distribution centers.

      On Tuesday, October 25, 2016, I left my house at 6:50 am to drop my daughter off at school. I returned at 7:15 am to the most horrific and preventable scene imaginable, one that will NEVER be forgotten, one that will haunt me for the rest of my life. You see I have, or had, two health border collie-lab mix dogs, brothers, who have been a part of our life for nearly 9 years now. On Tuesday, when I returned from my school drop off, I walked into my living room to find my large (90 lb) dog lying on his side by our sofa, something that was not unusual. When I walked around to the end of the sofa, I was horrified to find him with a ‘Meaty Bone treat bag’ stuck on his head and neck. Needless to say he was non responsive.

      I immediately pulled the bag off his head and tried to revive him with CPR. His tongue was blue already, so I knew my efforts would be negligible, but I had to try. His death was senseless and preventable. This was not just a pet, or a dog. You see I have a disabled child, who this dog was the protector of, not a trained therapy dog, but a trained dog for her. His loss is irreplaceable.

      The packaging of this product is NOT SAFE. It got caught on my dog’s head and asphyxiated him; it could also get caught on a small child’s head. The design of it needs to be changed to a shorter wider package that cannot be caught on a dog’s or child’s head, or a shorter package with a side zipper large enough for a human hand and not a head of an animal or child. I am hoping this letter will bring about a packaging change, so more pets or children do not die. Please do not just add a warning about bags can cause asphyxiation, which is NOT an acceptable change by a concerned manufacturer or distributor.

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      Big Heart Pet Brands Company Information

      Company Name:
      Big Heart Pet Brands
      Year Founded:
      Formerly Named:
      Del Monte Pet Foods
      San Francisco
      United States