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AKC Pet Insurance Reviews

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About AKC Pet Insurance

Since 2003, AKC Pet Insurance has served as the exclusive pet insurance provider for the American Kennel Club through its incorporated name, PetPartners. AKC Pet Insurance provides affordable, comprehensive pet health insurance to dogs and cats of all ages and breeds in all 50 states. AKC’s customizable policy options allow you to create a plan that fits your individual needs and budget.

Visit www.akcpetinsurance.com
Pros
  • Full 30-day refund
  • Multipet discount
  • Customizable plans
Cons
  • Only covers dogs and cats

AKC Pet Insurance Reviews

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    Page 5 Reviews 380 - 530
    Verified purchase

    Reviewed Oct. 7, 2015

    I bought an illness insurance from AKC and they have paid the amounts that they agreed to pay. They do what the agreement is. It has been a fine experience and we've renewed with them quite a few years in a row. I would recommend them.

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    Verified purchase

    Reviewed Oct. 3, 2015

    I have been a policyholder with AKC Pet Insurance since September. I got AKC because it seemed like a good policy. I am getting ready to submit a claim with AKC and would recommend them.

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    Verified purchase

    Reviewed Sept. 30, 2015

    We've had the AKC pet insurance for years. A couple of years ago we had a pet that had brain cancer and they did all kinds of tests. I was wishing we had more than the 3,000 because it cost us roughly 8,000 by the time we got through. Now we've just taken one insurance off and added one. We had a dog died on the 1st of September and then we got a puppy two weeks ago. There was just too much paper going back and forth. We had the dog put down on the 1st of September and it was a dual policy with two dogs on. So I had to take the dog that died off and then they sent me an updated policy. Now we put the new dog, so they sent me a new policy on that - with a single dog on.

    The only complaint I've got is it seemed that there could be an easier way we can put them on and take them off than to keep sending this week some type of insurance change, and the next week you had another, and then they send you another thing, and then another. It just seemed to be too much paperwork not on my part but on their part. Then you have to look at it every time it came in the mail to see what it was and what to keep and what not to. But still, I'd recommend AKC Insurance.

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    Verified purchase
    Claims Handling

    Reviewed Sept. 18, 2015

    We have AKC pet insurance for six months now. And so far, our experience with them was fine. When we submitted a claim, they were very responsive and we got a check for part of a payment. It didn't take an overly long period of time to resolve the issue.

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    Verified purchase
    Customer ServiceClaims HandlingStaff

    Reviewed Sept. 13, 2015

    We needed to get a pet insurance for our little dog because when we got her, she'd get her little paw into the dishwasher and was constantly getting in front of our feet until we were accidentally kicking her. We got AKC and have been with them for over a year now. We've never had to file a claim (thank goodness) but their representatives are very friendly over the phone when I call with a question. We just renewed our policy with them.

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    Verified purchase
    Staff

    Reviewed Sept. 9, 2015

    I've been with AKC for six months now and all my three pure-bred Siberian huskies have AKC papers. So far, I love AKC because they're very helpful with the vet bills. Without them, my bills would be through the ceiling. They're important and they save me a lot of money. On the whole, I've no complaints about them.

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    Verified purchase

    Reviewed Sept. 5, 2015

    There were some years the AKC Pet Insurance cost as much as the medical bills would've cost, but it was never less than a break even deal. I had a couple of reservations with some decisions they made, but most recently, my experience with it went very well.

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    Verified purchase
    Claims Handling

    Reviewed Sept. 1, 2015

    My experience with AKC has been good so far although I did have a little bit of trouble with my earlier claim with them - the fax didn't go through. But after that, whenever we tried to fax a claim, it would go through and they would pay up quickly which is wonderful. If it weren’t for my pet insurance, I don’t know what I would’ve done because I really couldn’t afford the extra income that it would have taken. That's why it is a very good thing to have AKC. All in all, I'd recommend them.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 28, 2015

    Having pet insurance is important to me because until my French Bulldog's about two years old, I won’t know if she needs to have any of the very expensive surgeries due to her nose, palate, etc. I chose AKC Pet Insurance for their price. I've been a policyholder for five months now, and the only problem I’ve had was that since they upgraded their computer system, I kept getting the same email saying that my policy was about to expire if I didn't sign up. But I kept getting the same customer service rep and they took care of me each time. He recognized my voice by the end of the fourth time I called. He said it was a third party provider, so I easily believe that and I haven't had to use the insurance.

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    Verified purchase

    Reviewed Aug. 26, 2015

    When I got my rottie's papers and registered through AKC, they had everything on the website about the insurance. Since it was provided through their foundation, I figured I could get from them. We never really had to use it yet, but it’s been there in case my rottie needs something. It's very good to have a backup plan, especially for having a dog that is prone for hip dysplasia and other ailments.

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    Verified purchase

    Reviewed Aug. 23, 2015

    I have been with AKC since 2006 when I got my first dog and I'm still with them now with my third puppy. They are registered show dogs. Once you register the dog with AKC, they offer you the insurance, which is very valuable for pets to have. I mainly needed AKC on one of three dogs and it has helped a lot.

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    Verified purchase
    Staff

    Reviewed Aug. 20, 2015

    The last time I took my dog to the vet for his annual last summer, I got a $400 bill, hence I decided to look for pet insurance. I decided on AKC Pet Insurance since all others say that they won't insure a dog that's more than a year old, but age didn't matter to AKC. I've had the policy for six months and recently, my dog just had his annual physical test and shot. I got in touch with AKC as I had a few questions regarding the reimbursement process and other matters, and their representative was very helpful and clear in the explanation. Pet insurance is about as valuable as having insurance on yourself. It's been a great experience with AKC and I've already recommended them to several people.

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    Verified purchase

    Reviewed Aug. 18, 2015

    I registered my dog's paperwork through AKC and have been a policyholder for over a year now. Having a pet insurance is worth it - stuff cost money. So far AKC has been good and easy to deal with.

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    Verified purchase

    Reviewed Aug. 16, 2015

    We signed up our two beautiful boys with AKC because we want to make sure that they're taken care of if anything happens. We've used the insurance when we thought one of them had a little air blockage and we had to do x-rays. It’s very invaluable and I recommend them.

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    Verified purchase

    Reviewed Aug. 13, 2015

    We love AKC. I'm not crazy about the new policy changes, but that's progress. Overall, it's been a very good experience.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 10, 2015

    We got a new puppy in January and my husband thought it was a good idea to get pet insurance so we pursued it and thought before we got her spayed it would help defer some of that cost, as well, and not knowing what to expect with a new puppy. I called them today to check on the status of the claim. Last month our dog was diagnosed with an incurable condition and unfortunately, they've come back and denied all of it because they say that it's a congenital condition.

    It's not even the veterinarian that diagnosed our dog. We had our dog taken to Ohio State University based on our conversations with our current veterinarian. So when we get the explanation of benefits, we're going to review it and then were going to forward it to our vet, and she said she would take a look at it as well and see exactly what is causing them to feel that its congenital. We're talking thousands of dollars for an MRI and several things so it hasn't been a good day for us and AKC.

    There are things that they cover but to me, it’s very expensive. If all they're going to cover is a broken leg, then it's hard to say whether or not it’s going to be worth your while. If you have a healthy pet, I wouldn't bother getting it. But if you don't have a healthy pet then it’s too late to get it because it will be pre-existing. We had it prior to having any knowledge of our dog having these conditions. I’m hoping that maybe our vet can take a look at it, see what they're looking at and make a better determination and talk to them about it. But in all fairness, everybody that I have spoken to over AKC has been very congenial and nice to work with. They have a very good customer service group.

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    Verified purchase
    Staff

    Reviewed Aug. 7, 2015

    We got AKC 8 years ago and everything I've ever experienced with them has been incredibly positive. I think if someone can afford pet insurance, they should have it, and I think AKC is one of the better ones. In fact, I have recommended it over and over again. However, AKC should educate the veterinarians about them because they're the ones people like me go to if we have questions on which pet insurance companies they like working with, and the people at the vets' offices know nothing.

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    Reviewed Aug. 5, 2015

    I originally bought an InheritedPlus/Accident Plus policy and ExamCare policy for our one-year old black cat, Shadow, just in case she had something when she saw her vet in June. Fast forward to the last week in July of this year, I find a white kitten with grey ears and grey tail, earned the name Spot. Got him set up on the same policies as Shadow. I also added the DefenderPlus because of finding Spot with an unknown history to us. That will reimburse us for his yearly physicals, shots, neuter, chip, and deworming/flea and tick. I def. recommend this insurance!

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    Verified purchase

    Reviewed July 29, 2015

    I have a good experience with AKC. The only thing I have issues with is I don't know exactly what to send to get a refund. I usually can't find what I'm supposed to have and then months later, I find it. Of all the money that's going out, AKC Insurance is the best thing a pet owner can have.

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    AKC Pet Insurance
    Response from AKC Pet Insurance

    We are so glad that you have had a great experience with AKC Pet Insurance. If you ever need help find a document please don't hesitate to call our customer care team. We are here for you and your pets!

    Verified purchase
    Customer Service

    Reviewed July 17, 2015

    Overall, I had an excellent experience with AKC Pet Insurance. It’s timely in responding, and every time I had to call Customer Service, they were all easy to deal with.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 13, 2015

    I went online, did some research on pet insurance and AKC is very well-known. I said, "Well, let me take a chance!" And I did! Been a policyholder for a month. When I first got the insurance, I called up and everything was explained to me in detail. I signed up for wellness, accidents and paid $52 a month. Took my new rescue dog to my vet and they checked him out. And I got a check in the mail for $50 which is what the vet charged me.

    I called up and said, “Thank you very much, but what’s the $50 for?” Not realizing that I would get the money back. I thought it would go for a deductible. And the rep again explained everything to me. And I said, “If AKC ever gets people insurance, sign me up because they had the best insurance compared to Medicare and my secondary health insurance.” It’s fantastic! And I highly recommended it to several people. I've been extremely pleased with AKC. This is my first time around pet insurance and I’m sorry I didn't do it in the past.

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    Verified purchase
    Customer Service

    Reviewed July 11, 2015

    I heard about AKC Pet Insurance through the breeder from whom I purchased my dog. It was part of the information pack so I went online and bought them. I have been a policyholder with the AKC for 4 months and it's been good and very valuable. So far, I have made 1 call and it's been fine.

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    Verified purchase

    Reviewed July 10, 2015

    I've been a policyholder of AKC Pet Insurance for eight years now and we recently had a very ill dog that we eventually lost. We had to do quite a bit of medical treatments and operations so we submitted claims with AKC. They were very good about paying for it so it was such a relief. Having the pet insurance is absolutely essential especially now that vets know so much more about animals and can take better care of them. It's a lot more expensive but that's because they know more and there are more avenues to help the animals. The downside of that is most of these avenues are very expensive, especially when you get the pets into animal hospitals.

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    Verified purchase
    Claims Handling

    Reviewed July 8, 2015

    Having AKC for our English Bulldog is a worthwhile investment. We've had multiple surgeries and it's just what I've set for. Submitting a claim with AKC was great. They improved and they've retooled their system a little bit so the length of time to get reimbursed was three to four weeks--which was nice when you have a surgery which can be $1,400 and up. Another great thing about AKC is that the premiums increase as the dogs age, unlike some pet insurance that the premiums stay the same for the whole entirety.

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    Verified purchase
    Claims Handling

    Reviewed July 5, 2015

    I put in a claim and got denied, so I'll never buy AKC Pet Insurance again.

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    AKC Pet Insurance
    Response from AKC Pet Insurance

    Our records show that this was a complimentary trial policy. The claim submitted unfortunately fell within the waiting period and was denied according to the terms and conditions. Had this incident occurred outside of the waiting period it would have been eligible for coverage. We apologize for your experience however waiting periods are standard on all policies. If you would like to receive further explanation for the denial of your claim please contact our customer care team.

    Verified purchase

    Reviewed July 2, 2015

    So far my experience with AKC has been great. I've been a policyholder with AKC for almost two months now and having it is extremely valuable because I'd never know what could happen. Recently, I took my puppy to the vet, and then I submitted the claim form. I just got the check in the mail today from the pet insurance for most of what the bill was.

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    Verified purchase
    Customer Service

    Reviewed June 29, 2015

    We've had insurance with couple different pet care providers but we consolidated everything with AKC. We've had it for at least two years now and so far customer service has been fantastic. Buying pet insurance is well worth it especially if you have working dogs where the risk of injury is higher.

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    Verified purchase
    Claims HandlingStaff

    Reviewed June 25, 2015

    The breeder recommended AKC to us when we got our dog back in 2004. We've had several claims and AKC had been pretty great. I understand it's similar to human insurance in turnaround time for the most part. I takes a while to get the reimbursement but that's fine because when my dog was sick with cancer last year, AKC sent a couple of get well cards which I thought was very sweet. Aside from that, everybody is always friendly - it feels a little personal. I would never have another pet without insurance and I would go with AKC again.

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    Verified purchase
    Claims Handling

    Reviewed June 21, 2015

    I've had the AKC Pet Insurance for about three years now. Filing a claim with them has been good and prompt. I crunch some numbers and I had some problems buying what I was paying monthly premiums for. And I was in the red on the plan looking at it cause I had to have an annual physical exam. I had that in my old plan and they paid for annual cleaning. But after all the deductibles I ended up in the hole every year and I was paying a lot of money. So I figured out over a lifetime of let's say 15 years, I'm paying $7,000.00 into the plan. It's better for me to be self-insured for those maintenance things. What I did is I changed the plan down to 25 bucks a month, which is more affordable to me and it's for emergency things. The dog I have is a Pekingese. She's not outside and when she is she's on a leash and was never around cars or kids. When she gets older, she might have problems which is why I kept the $25.00 insurance.

    I would highly recommend it to a friend. But I'd tell them what's really good about the plan. There are so many options and that's what I like about it. You can either get the maximum that covers everything or you can tailor the plan to what your needs are and that's exactly what I did. I'm really glad that they allow us to do that.

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    Verified purchase

    Reviewed June 17, 2015

    We first heard about AKC Pet Insurance through our vet, so we decided to go with it. It is very valuable to have pet insurance and we have learned the hard way.

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    Verified purchase
    Staff

    Reviewed June 13, 2015

    I was comparing pet insurance companies online and I ran across AKC Pet Insurance. They have specific separate plans that I liked that's why I went to them. I have an English bulldog. Their breed has a lot of health problems and so I want to make sure I had the best possible coverage for him. Since June 5 I already have two processing claims and I'm having the third one on July 1st to get his last vaccination. It's gonna take 30 days before I get reimbursed.

    He is the first pet I've owned that has lived inside and he's more of a house dog than he is a working dog. Hopefully the coverage pans out especially if he starts having health issues. We had an issue a few weeks back where he broke out in hives and we had to take him to the hospital. It was on a weekend. The vets are helpful. They started the paperwork and I didn't have to do it. I don't mind doing it but that's pretty nice of them. I haven't gone through the whole process with AKC yet but so far it's great.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 9, 2015

    I was registering my dog and I discovered AKC Pet Insurance via their website. In January, I took my dogs in for their annual physical examination and AKC was very helpful, covering expenses and prescriptions, so I'm happy with it. If I called to get information, they were happy to give me whatever I needed to know. Their coverage is great, at a reasonable price.

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    Verified purchase

    Reviewed June 6, 2015

    We sought to get pet insurance from AKC when I got my German Shepherd and I've been their policy holder for about three months now. We used it when we had one dog spayed and another one for regular treatment and it worked out really good. We got the money right back pretty quickly and in good time.

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    Verified purchase
    Customer ServiceClaims Handling

    Reviewed June 4, 2015

    So far, my claims have been very easy and I was able to process each claim via email. Anytime I've had to call to change my payment method, it's been easy to reach someone and I've always had good service. This is pretty much why I've had them for over seven years now. Having a pet insurance is very valuable so I recommend it to my family and friends as well.

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    Verified purchase
    Claims Handling

    Reviewed June 2, 2015

    I'm relatively new to the AKC family, I've been with them only since March. I have a Frenchie and they are not the healthiest as far as dogs are concerned. But so far, I've only made one claim with AKC and they paid it. Thus, as of this moment, I have no problems with them.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 31, 2015

    When my bank had given me a new ATM/debit card, I made the payment but it went paid to the wrong place and the lady from AKC called me to inform me of my non-payment. I eventually realized the error, but the lady didn't treat me like I was stupid or that I had forgotten to pay. She was really, really nice and I did appreciate that. I haven't used the insurance yet but I'm sure it will be very, very valuable.

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    Verified purchase

    Reviewed May 27, 2015

    I have really nothing but good word to put out about AKC Pet Insurance. They were very good and accurate on the coverage - no hidden specifics. When I purchased my puppy from Pet Land, they had a promotion where they gave a complimentary 90 days or something. It seemed pretty reasonable at the time and I wanted to continue the coverage. Actually I was kinda looking for something for emergencies or something where I wouldn't have to put up any upfront money, just like with cars. It's my first time insuring a dog and AKC did everything pretty good. The only thing would be the reimbursement time seems to be kind of late. It takes a little lengthy time to process but I am not complaining.

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    Verified purchase

    Reviewed May 21, 2015

    It's been pretty good overall with AKC. However, the insurance goes up every year which makes it more expensive, but I still pay for it for my pet.

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    Verified purchase

    Reviewed May 15, 2015

    When my dog broke her leg I figured I better get some insurance. I went online and found AKC Pet Insurance. I've been a policyholder for over a year now and just renewed it. It's a good thing to have so if anything happens to my little Yorkie, I have some coverage. Everything is good. I have no complaints.

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    Verified purchase

    Reviewed May 14, 2015

    I purchased an AKC registered French bulldog and the insurance came complimentary for the first 90 days. An insurance policy with him is pretty important. Since then, I've been a policy holder for four years already and it's been a good experience all around.

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    Verified purchase
    Claims Handling

    Reviewed May 12, 2015

    When I bought my two English bulldogs, I registered them with AKC. I had 60 days free trial of the Insurance to begin with and I could continue as a paid plan. Initially, I looked on the internet and compared prices and reviews, and AKC seemed to be the best for what I needed given the cost. I recently submitted claims and the process was fairly simple. It took a little while for me to file them due to the three steps on the coverage. I had to get receipts signed by the vet and get stuff together and sent it all in. I only have one explanation of benefits and gotten it back on one of the claims. They're trying to sort them out between what's covered and what's not covered and the dates that each coverage began for the two dogs, so it's just taking a long time to get it done. I'm glad I've got pet insurance because one of my bulldogs has a potential knee problem that's going to require surgery and that's expensive so I think that's when my insurance is going to kick in and be more beneficial.

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    Verified purchase

    Reviewed May 10, 2015

    The very high cost of dog treatments if they need operations or they get injured made me decide to get a pet insurance. AKC was recommended so I went with it and so far they've been great. We haven't had any major thing to come up with the dog that cost us to have regretted not getting it but I know that when it's needed I'm going to be very grateful that I got it and even more grateful that I got it through AKC.

    For anybody who doesn't have pet insurance they should think about it seriously because all you have to do is watch the vet shows and reality shows about pets and vets to realize that a bad incident could happen to your dog anytime, anyplace, and the vet bills are almost unbelievably high. Are you willing to go out and take a loan to save your dog?

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    Verified purchase

    Reviewed May 6, 2015

    We bought a full-blood dog which we got AKC-registered. I've never had pet insurance on a pet before. However, it came in handy eventually because our dog was in an accident and she had to have a hip surgery. Recommended.

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    Verified purchase

    Reviewed May 5, 2015

    The experience with AKC was really favorable and excellent - I had no problem at all.

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    Verified purchase

    Reviewed May 3, 2015

    Having pet insurance was really helpful especially this time because we had quite a bit of expense with my last doberman due to his failing kidneys. Also, he had to have surgery on a hind leg and it took two surgeries and eight weeks. And he couldn't walk, run, or jump. He was still just eight months old at the time. The AKC insurance paid the maximum that was on that policy. It was a good thing that time. I probably will keep it for our dogs as long as I can afford it.

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    Verified purchase
    Claims Handling

    Reviewed May 1, 2015

    We had a dog that got sick and died. After that we've learned that we should have had insurance so we got AKC. Having a pet insurance really helps but my problem with AKC is they take so long to send us the money when we submit a claim.

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    Verified purchase
    Claims Handling

    Reviewed April 30, 2015

    AKC gave me a trial period when I registered my dog. After that, I just went ahead with them - I've been a policyholder since January. For a purebred puppy, I think having pet insurance is pretty valuable since they tend to get into a lot of things. The whole process is really easy. For the claim I've had, I just submitted the bills to them and they paid it. It’s been good. I've had no problems.

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    Verified purchase
    Claims HandlingStaff

    Reviewed April 28, 2015

    We purchased our puppy from AKC. We've had our first schnauzer from them since 1992 and other AKC puppies before that. The vet that we had directed us towards Trupanion for one kind of service and AKC provides the complimentary service that we wanted. I asked questions, decided on the levels of the insurance that we wanted, and we signed up. AKC was the only pet insurance provider we knew of. For us, it's a trusted name.

    The puppy is just 18 weeks old so he's still on the very beginning stage of his life. We decided to look into acquiring pet insurance because we've had schnauzers since '92 -- we had three -- and each one has had a different kind of health issue. It was just getting more and more expensive to give them quality care and to save their lives. We've had experience of either kidney stones, pancreatitis or a liver tumor. So we thought pet insurance would be a good idea this time. I guess the proof of the pudding would be when we have a claim. We're paying almost $100 a month for preventive insurance. We haven't used it yet. So as far as working with their people and getting the information I need, I'd recommend them. But as far as fulfilling a claim and support, they're a tried-and-true name and I'm hoping that the insurance will be fulfilled, that they will follow through and give really good service. We'll see if it works for us.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 26, 2015

    I've had a great experience with AKC Pet Insurance so far. I've been a policyholder ever since my dog was two months old, and she's now two and a half years. When my dog was a pup, she was registered as a pure-bred, and that's when they gave me a trial policy. The trial policy started then and it covered about two months. On the last part of the trial policy, when my dog was three or four months old, she broke her tibia. I was able to put a claim through with that trial policy. AKC covered $1,000.00, half of the expense. They said if it was a small claim, they would cover more. That's the time they handled the policy.

    Then, after the trial policy lapsed, I decided to carry it on and kept the insurance on my dog ever since. So she's had the policy the whole time. Although I've heard horror stories about pet insurance, just like stories about people insurance. As far as I'm concerned, having pet insurance is very valuable and I've been very happy with the pet insurance policy I have with AKC. Their customer service was always so good, anytime I called. They're very efficient and take care of stuff, so I bought the pet insurance policy from them.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 24, 2015

    AKC is great! When I bought my puppy from a pet store, some of the paperwork that came with it lets you enroll into AKC so I got the insurance through that. The first month was free, then the next month they started charging my account. I took it because I want to be prepared if anything ever were to happen to my puppy, but so far nothing bad has happened. He's been healthy. My concern was if he ever swallowed something he's not supposed to have, it won't have to be pretty expensive because of the policy. I'd recommend them because of their friendly customer service. AKC is helpful and eager to satisfy my experience.

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    Claims Handling

    Reviewed April 21, 2015

    When I registered my dog in AKC, they gave me a free trial period. It actually worked out really well because when my dog have hurt herself in my backyard and we had to take her to the vet, I incurred some serious pet bills and medications which they reimbursed me for. It was just up to a certain amount but that was because I was just on a trial period. I filed the paperwork and they honored the claim. So, I'm thrilled with what they gave me.

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    Verified purchase

    Reviewed April 19, 2015

    I've been with AKC most of my life. It's a good thing to have if you can afford it. But I only have the temporary free insurance for a certain amount of time. It's only for major things though, not for common things that you use all the time.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 16, 2015

    I got hold of an AKC pet insurance policy two months ago. I called them to try and get more information on the insurance we had and other choices available and they were very helpful. We haven't used it at all but I think in the future it will be very valuable

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    Verified purchase

    Reviewed April 14, 2015

    Before, one of our dogs ended up with bloat. That was a $3000 emergency vet bill just for the surgery. So after that, my wife and I thought it would be nice to have something in case something like that happens again and you got to rush them in and get them taken care of. We talked to our vet about the different types of insurance plans that were out there and she recommended a couple of them and one of them was AKC. We did a little bit of research on our own and decided to go with AKC. We had dogs for pretty much all of our lives and we know it's a reputable organization so we just used that as part of the deciding factor along with the plan, the rates and some other stuff. We've been with them for around eight years.

    For us, it is very valuable to have a pet insurance. We have three dogs big German Shepherds. That can add up fast when one or two of them gets sick. Last time we used it was for Heidi. She gets the lumps, the cysts, and we usually get them checked out. So they aspirate them and we turn that in for a couple hundred bucks. It's pretty easy - go online, print out the form, fill it out, take it to the vet, have them fill it out, then you get reimbursed. I've been happy with them.

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    Reviewed April 10, 2015

    After I bought my dog, I heard that bulldogs have a lot of health issues later on so I went to have a pet insurance with AKC. I've been with them for about three months and it's been good so far. It's a priority - a peace of mind.

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    Reviewed April 7, 2015

    I never really filed with AKC... just the 30-day trial. Because they don't cover breeding pets and I'm a breeder, it doesn't make sense to have insurance that's not going to cover an emergency Caesarian section, which I've had three this year. One was covered under her 30 days at that time, but they won't cover her for her emergency C-section.

    I have 15 dogs and I cannot afford pet insurance for all of them. What I would pay out for insurance to cover the 15 dogs, I could put that in a savings account and cover whatever might happen to one of them. I would recommend AKC pet insurance for someone that just has one pet. But if you have multiple pets, even if there's a discount, it's not big enough.

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    Staff

    Reviewed April 4, 2015

    I first learned about AKC from the lady that I bought my first male Pomeranian off of. When I registered my male, she showed the insurance, which was provided by AKC. Now, I have my male and my female both covered by them for almost two years. I had another Pomeranian before I got these other two, I had him for 17 years. He had a cancerous tumor at the age of 16 and it cost me about $10,000 on x-rays, seizure medicines and stuff like that. It was a pretty big expense within six months and emotionally, it about tore me up. That’s why I bought insurance for these two, and I have had no problems. I’m actually very pleased with them. I go into their annual visits and I just scan my receipts to AKC and usually, I have no problems with them. They are very personal and friendly, any questions I had, they explained it very well. Highly recommended.

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    Reviewed March 24, 2015

    I took AKC when it was offered to me when I adopted my dog about 5 years ago. Unfortunately, my dog recently had a joint disease and received many treatments at Angel Memorial Hospital. A good portion of the procedures was covered, so I was satisfied even though I did hit the $1,500 ceiling. I think AKC has been terrific and I've actually been telling other pet owners how valuable having pet insurance is.

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    Reviewed March 15, 2015

    I heard about AKC Pet Insurance from my breeders. It came sort of standard with the dog. I've been an AKC policyholder for about a year now. I wasn't completely satisfied for what I was paying a premium every month for. Every time I took my dog to the vet, which wasn't very often, very rarely was anything covered. It was either an issue with it being in a specific time frame that the care was given while the policy was going, or this wasn't covered by the policy. But I never once received a book specifying what is and what's not covered.

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    Staff

    Reviewed March 7, 2015

    The person I spoke to was very helpful and we got a good policy set up. All my questions were answered completely, and suggestions were made that helped me out in making my decision. And so, it was a very good experience.

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    Reviewed March 4, 2015

    I've been a policy-holder with AKC Pet Insurance for six years. I have a big dog and got this insurance for anything catastrophic, if something happened to him. My experience so far has been good because I've got my dog on medicines and I get that reimbursed.

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    Reviewed March 1, 2015

    It's been 9 years since we've been an AKC policyholder, and we are using it for the same reason that people need health insurance: because it can get very expensive if you don't have insurance to help you. The insurance doesn't cover as much as we would like it to, but it covers something and I think it was the best we could get. It covered what we were prepared to pay.

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    Staff

    Reviewed Feb. 26, 2015

    The peace of mind you get from having a pet insurance is very valuable. I have been with AKC Pet Insurance for almost 3 years now, and everybody that I've talked to and dealt with were very friendly, courteous, kind, and nice. And they paid what and when they said they would pay. I hope that they keep doing it that way, but I hope I won’t have any more problems with my dog. I have recommended AKC.

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    Response from AKC Pet Insurance

    We are so glad to hear that we have been able to provide you with the peace of mind you deserve. Thank you for recommending us to your friends.

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    Claims HandlingStaff

    Reviewed Feb. 23, 2015

    We have an English bulldog and they’re known for having health issues. Our friends that have bulldogs recommended getting pet insurance. I started with the 60-Day trial period with AKC and it was a good deal so I signed up for the full program after that. Our dog ate a few items that ended up blocking her stomach and her intestines so we had to have surgery. We were able to submit that claim and AKC paid for it. It’s been very positive and they are very trustworthy. We’ve told our friends and family about our experience and we're going to renew the policy when it comes due.

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    Reviewed Feb. 19, 2015

    AKC pays right away! As it happens, my dog is very sick and AKC have been very compassionate in calling. Definitely recommended!

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    Customer ServiceStaff

    Reviewed Feb. 15, 2015

    I registered our 4-month-old puppy with AKC. AKC is a large company and they are reputable, so I went and took out their trial insurance and I've had their insurance since then--almost 10 years now. I took the pet insurance so that in case my dachshund hurts her back, I would have coverage for it. I would recommend them and would continue with the insurance. I'm happy with the excellent customer service, especially from Chris. Our little dog is 10 years and it was a pleasant experience with AKC. The insurance wasn't something that I had to keep harassing them for. We even got a card from AKC to see how our dog was, and that’s a very personal thing. I even got an email from somebody there to see how she was so I like the personal touch, too. The whole experience was great.

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    Reviewed Feb. 11, 2015

    AKC came with the papers with my puppy. I also had it for my last dog so overall I've been a policy holder for about nine years now--eight years for my first dog and one year for my puppy. The breeder suggested that a pet insurance is a good thing to have and it proved to be valuable because when I had an accident here with my puppy, the insurance company did quite decent with me. So I have no problem recommending AKC to others.

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    Reviewed Feb. 9, 2015

    AKC Pet Insurance has been wonderful--they really have. The dog has had issues and they had always paid. I never had to wait a long time so it's just been great.

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    Reviewed Feb. 7, 2015

    Our pet had a rough year last year - he has a cruciate ligament replaced and another one was torn as another dog attacked him. With a lot of medical bills, it was very helpful to have the insurance and it helped defray the cost associated with it. We’ve had good 11 years experience with AKC Pet Insurance and having one has been invaluable. I could sum it up in three words: competent, timely, and caring.

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    Customer Service

    Reviewed Feb. 5, 2015

    I have been a policy holder of AKC for about eight, nine years and it's not been great. AKC paid for a lot of routine care and that was great, no problems. My service and the calls that I took were fine, not an issue. My issue here is very simple: It’s only a very good policy if the dog doesn’t get sick and it’s routine care. The first time I had serious illness with the dog, I found out they have a policy that there’s only a $5,000 limit. As a consumer, I thought that the more I’m paying for the policy and the fact that it was recommended by the American Kennel Association, I would have had one of the best policies. But it’s not one of the best--I did some investigating and found out that other companies have unlimited limits. Then I looked at the premiums of the other companies and they’re half the price. I’m disappointed in that sense.

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    Response from AKC Pet Insurance

    Thank you for your feedback. We have listened to other customer concerns regarding this issue. We have recently switched to a new and more flexible product that allows the customer to choose their own deductible, incident limits, and annual limits. This allows the customer to not only get the coverage they are looking for, but also meet the price point that fits their budget.

    Verified purchase

    Reviewed Feb. 4, 2015

    One of my dogs has cost me about $40,000 now so I said no more, I'm going to get insurance for the next dog. So I did and got AKC Pet Insurance. There was a recent experience I had with AKC, when my dog ate a sock and it went into his intestines and it had to be operated on. I got reimbursed for everything but about $500. I hope he doesn't need another operation because this is his second one. As for AKC, I'd recommend it. I never had an issue with it.

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    Claims Handling

    Reviewed Feb. 1, 2015

    I'm satisfied with my experience with AKC Pet insurance. We've been members for 20, 30 years or more. Just recently my dog had some medical problems, we put the claim in and they eventually sent something so it proved to be a valuable insurance for our pet.

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    Claims HandlingStaff

    Reviewed Jan. 30, 2015

    My dogs got a herniated disc so it gets very expensive with a neurologist office here in Florida so I recently have filed a very large claim. AKC paid very quickly and a fairly big chunk of it so I'm very satisfied. Having AKC is extremely valuable and I tell all of my friends that it's a great thing to have. I'm almost evangelical about it. Excellent coverage. Excellent service.

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    Reviewed Jan. 28, 2015

    I view my dogs as my children so I view them the same as if I had insurance for a son or a daughter. They’re a part of my family so they’re going to have health insurance. I live in a neighborhood where even though I have a fenced yard, there’s all kinds of animals all around. I figured it’s better to have my dog insured to make sure that if something bad happens, I get some help with the vet bills. I got the original AKC form when I bought my dog from the breeder. It was from the kennel club that registered my dog, so AKC's the one I wanted to go through with as it seemed natural. I didn’t ever wanna use it, but I've had to use it twice so having it is a good thing. Recently my dog twisted his knee and needed a surgery and AKC was able to help pay some of the pretty big bill. I've been with AKC for close to 9 years now and I’m happy with them.

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    Staff

    Reviewed Jan. 27, 2015

    AKC have been great. I've had it for years. They've been insuring and taking care of my dogs for years. One of my dogs just had a trauma and went through it really great. I've never had one minute of trouble with AKC and it has been really terrific.

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    Claims Handling

    Reviewed Jan. 27, 2015

    Please beware to all who get started with this insurance company. I have had my dog insured with AKC now for 10 years. Tomorrow I will call to cancel. You see as your dog gets older they continue to raise the cost of their insurance if you have used, overused or not used at all. We have had no claims in the last two years but her costs continue to rise. And I mean rise. They went up over $500 dollars this year to $1179. I would think I would get dinner before such a screwing. The last three years were around $450 then over $600 and then this $1179. I can't imagine what next year will be. Why don't they send an honest letter saying we prefer to not insure your older dog!! Insurance companies cannot do this to humans as I am a practicing physician and deal with RIP OFF insurance companies all the time. But they can do it to you and will as your dog gets older and may need the insurance. Shop around and make a better choice as this group is a rip off!!!!!!!!!!! Doc ** and disgusted!!!!!

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    Claims Handling

    Reviewed Jan. 25, 2015

    I'm very, very satisfied with AKC. I had a claim not too long ago. I was shocked at how quick it went through. When I had my initial claim a few months back, it took a full four or five weeks and maybe it's because I wasn't in the system then, but this one I was very pleased. It was like less than two weeks.

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    Response from AKC Pet Insurance

    Hi Bettie,

    I am so happy that you are satisfied with our new claims turnaround. We were in the process of shifting to a new speedier system. We are now on that system so look forward to continued speedy claim checks!

    Thanks,

    Jessica

    Verified purchase

    Reviewed Jan. 24, 2015

    Our friend who has AKC recommended it to us. I've been a policyholder since August and I must say they were very generous in paying for a surgery the dog had to have, even though it took them quite a while.

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    Claims HandlingStaff

    Reviewed Jan. 23, 2015

    I've been a customer of AKC Pet Insurance for about seven or eight years through the registration of a dog. At the time, I decided to look into acquiring pet insurance because I had a dachshund and they're notorious for back problems so I thought it would be a good benefit to have. My most recent experience has been with my corgi, Buffy, but I don't have a complete outcome. I have submitted several claims because she got sick and then got better and I've received the claim in a timely manner for that. But I've submitted two or three claims. She swallowed a rubber plug and she had to have surgery.

    It's extremely valuable to have a pet insurance, especially with what happened with Buffy. I did have a problem when they switched services and it was a mess. I was also very unhappy that I wasn't offered the same type of policies for one dog that I got for the other. But they contacted me and had it resolved within a few days, which I thought was fantastic.

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    Response from AKC Pet Insurance

    Thank you for your feedback. We are so happy to hear that we have been able to help you with all your pet insurance needs.

    Verified purchase

    Reviewed Jan. 21, 2015

    It's been over 11 years since I first heard about AKC Pet Insurance and in all those years they've done a good job in the coverage that I've required. I've been satisfied.

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    Reviewed Jan. 19, 2015

    The breeder from whom we got our golden retriever referred AKC Pet Insurance to us. Since it's the breed that tends to have a lot of illness as they age, we figured that it makes sense for us to have pet insurance when we need it. We have it for about six to seven years. This August, our pet passed away so we had a lot of medical bills. We had a good experience with the reimbursement, except that we weren't very clear about a co-insurance amount that was not covered. But for the most part, they reimbursed whatever expenses were due.

    We used AKC Pet Insurance when our dog got sick or if he had any emergencies. It was very valuable to us. Most of what the insurance covers were reimbursed as long as we submitted the invoices in a timely manner. I suggest though that they allow a little more time for pet owners to submit their invoices. Not everyone gets to these things right away even within a month or two.

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    Response from AKC Pet Insurance
    Hi Shelly,
    I am so glad that you have found out pet insurance helpful. I wanted to let you know that we have an 180-day submission period for claims so please know you can take your time.
    Best,

    Jessica

    Verified purchase
    Claims Handling

    Reviewed Jan. 17, 2015

    Whoever has a pet should get AKC pet insurance. When we first got our dog Milton, my husband heard about AKC and now I've been a policyholder for 12 years, since we got our black Labrador. Milton had a tumor on his butt so we got a claim for him and we received our money back, most of it, so it's really helpful. The way the cost is for vets, it's very helpful. Having a pet insurance is really valuable. I'd recommend it.

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    AKC Pet Insurance
    Response from AKC Pet Insurance
    Hi Paula,
    I am so happy you have found our pet insurance helpful and that you have been with us since 2003. It's always great to hear from a long time policyholder!
    Best,

    Jessica

    Verified purchase
    Customer ServiceClaims Handling

    Reviewed Jan. 14, 2015

    My experience with AKC Pet Insurance was great. I called to check the status of a claim and they not only gave a good status but the person that checked it had very good customer service.

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    Response from AKC Pet Insurance
    Hi Owen,
    I am so happy to hear we have been helpful in your time of need and friendly. We are a staff that just really loves dogs and cats and what we do!
    Best,

    Jessica

    Verified purchase
    Staff

    Reviewed Jan. 10, 2015

    The breeder recommended us to have a health insurance for Cody. We understood perfectly that we need that because she is like our small baby. And I recommend everybody that buys a dog to buy a health insurance. We have had a different experience with Cody and those types of services are too expensive. We recommend AKC to everybody.

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    AKC Pet Insurance
    Response from AKC Pet Insurance
    Hi Janet,
    I'm glad you have been pleased with the protection we have provided you and Cody!

    Jessica

    Verified purchase
    Staff

    Reviewed Jan. 8, 2015

    We had the pedigree registered with our dog, and that's when I became familiar with AKC. I got the insurance as a safeguard in terms of meeting expenses in keeping the dogs healthy. But I've had a lot of difficulties with them. Recently, my dog Monty was limping and they were trying to determine what the source of the limp was. The doctors made the diagnosis and a couple of times, they made diagnoses that weren't valid. We finally got a specialist and discovered the source of the pain that was causing the dog to limp. By the time that happened, two times I got denials. And one was because of a degenerative condition and the other one was it was arthritis and these weren't the cases at all.

    I'm right in the process of getting a predetermination form. The first one I sent in got lost and nobody knew where that went. Then I got another one sent in October. So here I am sitting on this. For God's sake. Here we've gotten this insurance from the day he was eight weeks old so it should cover everything. Why are we pushing these things so much? And the expense, oh, my God! I didn't realize that the premiums were going to go up as he got older. Holy Christmas! It started at $60 and now I'm paying over $100 per dog per month. He has had two MRIs and so in that sense, it's covered the situation fairly well but boy! I fill out that form. I put it in a self-addressed envelope. I give it to the vet so they'll send it off right away. I'm trying to eliminate as much turnaround time as possible and the best I get is eight weeks and sometimes even more. I've got some things that are really old and don't know what's holding them up. I can't keep track but I make copies of everything.

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    Claims Handling

    Reviewed Jan. 6, 2015

    Having pet insurance is extremely valuable. We've had AKC pet insurance since we got our dog six years ago. It was the first time my wife and I had gotten a dog so we purchased pet insurance just in case... just kind of being precautionary. Recently our dog ate something like a bone or something she shouldn't have. We had to take her into a pet ER and they had to keep her overnight. It cost us about $1,600. We submitted claim right after that experience and got our claim back about 20 days after we submitted it... Would recommend AKC Pet Insurance.

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    Response from AKC Pet Insurance
    Hi Daniel,
    Sorry to hear about your ER trip but I am glad we were here to help when you need it. Here's to a healthy 2015!

    Jessica

    Verified purchase
    Claims HandlingStaffRates

    Reviewed Jan. 4, 2015

    I've been a policy holder with AKC since 2003. It wasn't too bad. However, we're still waiting on an appeal. My dog had a serious illness last April and I should have been more timely in putting the claims through but it was just kind of crazy. Anyway, it appears that some of her initial expenses at the beginning of the year got lumped into the diagnosis of brain stem meningioma and that would include things like her wellness exam in January. Those were denied. And I'm waiting and I don't know honestly what the status is. My vet has been pretty backlogged. And for some reason, they require the entire medical record which somewhere in all those claims that we've had, the information they're looking for should be there because that's not the first time it's been requested.

    Even just for the year 2014 we had many, many claims in and they paid out well and what they should have pretty much except for the ones that are in question. But the ones that they did pay out on, I am certain that they had requested medical records from the beginning. And so why the information from that claim isn't available to the appeals claims, I don't understand. They tell me it's not and that's kind of crazy. Because my vet has had to do like triple work in finding this information.

    We have another puppy and we went with a different insurance company because AKC's rates and the way they structure things changed drastically from when we had this initial policy in 2003. The way they changed everything made a difference. I was ready to go with them again and then I got a look at everything and I found it all confusing. Before, it was straightforward. It was a pain in the ** getting the stuff from the vet or getting the signature. It was doable but now, they changed everything so I might as well try somebody else. And the one we're with now, their limits are a little more in my favor as far as the CCL reconstructions. If she blows one and next year blows the other, they'll pay for both.

    With the policy I had with our last dog, that would not have happened. So there's some differences. I'm not bashing AKC. I'm not complaining. I'm just letting them know and I have been really happy with what we had. It served us well and it actually was quite a godsend when she had her cruciate ligament repaired and when she got really sick last year. So without it, we would have made a decision early on that I didn't want to have to make. So it was good and I was grateful that we had it. It's just some things they might want to think of to tweak.

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    AKC Pet Insurance
    Response from AKC Pet Insurance

    Hi Kari,

    I have passed this along to my claims manager and will keep a close eye on this to make sure all is resolved. It's always a pleasure to hear from a policyholder since we started!

    Best,

    Jessica

    Verified purchase

    Reviewed Jan. 2, 2015

    My dog had a torn ligament in her knee and there have been quite a few expenses that has been incurred from that injury since last June. Actually, she needed an ACL surgery that was back in October and AKC has been very good to me. I have been a policyholder with AKC Pet Insurance in the last 4 years. It's been great and I've had no issues. I would advise getting pet insurance to anyone. You'll never know when you're going to need it. You think something's not going to happen and it can.

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    AKC Pet Insurance
    Response from AKC Pet Insurance
    Hi Penny, I am so glad we were able to help with your dogs ligament issues. It's common and costly. Thanks for sharing the value of our pet insurance!

    Jessica

    Verified purchase

    Reviewed Dec. 29, 2014

    I've been a policy holder with AKC Pet Insurance for 6 years. I heard about it through the breeder that I got my dog from when he was a puppy. I've never had a dog so I wanted him to be insured just to be on the safe side. Recently, I had to use it when our dog had to get surgery and the whole process was easy.

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    AKC Pet Insurance
    Response from AKC Pet Insurance
    Hi Heather, it's always good to hear from a long time policyholder. I am glad that we were able to help you when you need it. Here's to great health in 2015!

    Jessica

    Claims Handling

    Reviewed Dec. 15, 2014

    I signed up for the 60 day trial plan for my new lab puppy. Sign-up was easy- just a few clicks online. I quickly learned the value of insurance a few weeks later when my puppy became very sick with GI tract upset. He had to be hospitalized for 2 days with IV fluids and even needed bloodwork to ensure that he didn't have parvo. I submitted my claim a few days later to the AKC Pet Healthcare Plan. The claim form was easy to complete. I received my check within two weeks! I understand that most claims take about a month, but they beat their timeframe! Unexpected emergencies can be very expensive and two days at the vet would have put a huge dent in my pocketbook without this policy! Thank you, AKC Pet Healthcare Plan!

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    AKC Pet Insurance
    Response from AKC Pet Insurance

    Thanks Jay for the feedback. I am so glad you enrolled in the complementary trial!

    Verified purchase
    Claims Handling

    Reviewed Nov. 21, 2014

    We have been a policy holders with AKC for five years since we bought Paulo from the breeder. We filed his AKC papers and the information was in there when he came back. We really don't have to use it that much, thank goodness. When we do, it really never meets even the deductible. We usually have something small year after year. This year was the first time I had put in, and I thought I was going to use it big because he had a growth on his gums. He was supposed to go to a doggy dentist and have it removed, but it removed by itself. The only thing I had was all the office visits from when he had go. I claimed for like 3 or 4 visits, and they said it was in claims, but I haven't heard from them yet.

    Having pet insurance is very valuable. I tried telling other people about this. Even though I don't use it, it gives me peace of mind that I know if I had to, it's there. I'm happy with them and I will continue using it as long as the policy is going

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    Customer Service

    Reviewed Nov. 19, 2014

    I had changed from the insurance that I had to the AKC insurance a little over a month ago. For our little 6-pounder toy fox terrier it's very important to have insurance because he's so small that he could get hurt anywhere doing anything. I've gotten a few emails from the AKC that are informative too and I appreciate that.

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    AKC Pet Insurance
    Response from AKC Pet Insurance

    Welcome to the family Mary! Glad we can give you and your toy fox terrier peace-of-mind.

    Jessica

    AKC Pet Insurance

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 17, 2014

    I am on 60 day free trial period with AKC Pet Insurance. They're really polite on the phone. They seem ok and very competitive compared with the others. I get a lot of emails about pet insurance I don't know which one to get. Some of the others have the same thing but looking at the reviews, theirs look pretty good. I haven't used the insurance yet, I just have all the paper work. My puppy is only six months old. He has bronchitis or something and he's on antibiotics. I'm not sure if it is actually covered but I already paid for him. I don't know how it works. The pet insurance seems ok to me.

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    AKC Pet Insurance
    Response from AKC Pet Insurance

    Hi Edward,

    Please submit a claim form so we can help you with this bill. https://www.akcpetinsurance.com/library/res/akc/files/claim_form.pdf.

    Typically a claim like this would be eligible under the 60-day trial as long as it didn't occur during the 14 day illness waiting period.

    Please let me know if you have any questions.

    Best,
    Jessica

    919-926-2740

    Verified purchase

    Reviewed Nov. 12, 2014

    I'd recommend having AKC. I learned about them from the breeder, and so far my experience with them has been wonderful. Having a pet insurance is a hundred percent valuable. If you are human, you need insurance. So if pets have insurance, that's a good thing to do.

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    AKC Pet Insurance
    Response from AKC Pet Insurance

    Thanks for being a policyholder Winifred! Glad you believe in the value and security this brings you and your furry family.

    Jessica

    AKC Pet Insurance

    Verified purchase

    Reviewed Nov. 10, 2014

    One of my pets was registered with AKC Pet Insurance for two years. He's a service dog and I take him to dog shows and stuff.

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    AKC Pet Insurance
    Response from AKC Pet Insurance

    Thanks for being a policyholder Ricky!

    Jessica

    AKC Pet Insurance

    Verified purchase
    Claims Handling

    Reviewed Nov. 7, 2014

    I registered my dog with AKC and chose their pet insurance because of the free trial. I put in two claims during the free trial period and haven't heard anything back from them, so as far as being updated on claims, they don't do the job. I followed up once and they said the response time is set to 60 days. I don't find that acceptable either, so I'm not renewing or I'll just let it expire after the free trial.

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    Verified purchase

    Reviewed Nov. 6, 2014

    I learned about AKC Pet Insurance when I insured my first dog and have been a policy holder with AKC for 7 years. It's extremely valuable. I like the fact that they cover prophylaxis medicines and spay, neuter, and vaccination.

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    AKC Pet Insurance
    Response from AKC Pet Insurance
    Preston,

    Thanks for being such a long time policyholder and taking advantage of our wellness coverage. Our wellness coverage is the best industry!

    Jessica

    AKC Pet Insurance

    Verified purchase

    Reviewed Nov. 4, 2014

    I was very pleased with AKC. My puppy had an accident and I have submitted a claim, so I'm hoping to continue with the insurance. I have other dogs that are AKC-registered. I registered my dog with the AKC and the insurance came back and I think now having a pet insurance is very valuable.

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    AKC Pet Insurance
    Response from AKC Pet Insurance

    Thanks for being a policyholder Mary! Get a 5% multi-pet discount when you insure more than one furry family member. Call 1-866-725-2747 to add another pet.

    Jessica

    AKC Pet Insurance

    Verified purchase
    Staff

    Reviewed Nov. 2, 2014

    I first hear about AKC Pet Insurance from a friend. It has been very helpful to me, and I'm gonna need it here real soon for my dog too. It's very valuable to have a pet insurance, like a big plus. My dog is a very high-end dog and they've been there for everything. I'll be using them here shortly soon, within a month. Great experience with them.

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    AKC Pet Insurance
    Response from AKC Pet Insurance

    Terri, so glad you have had a great experience with us! For us you and your dogs are our family!

    Jessica

    AKC Pet Insurance

    Verified purchase

    Reviewed Nov. 1, 2014

    I registered my dog for a trial 2-month entry. It’s a very energetic breed, so it’s likely to be into anything. And I just found out that this dog’s littermate has hereditary disease, which means my dog could have one. I’ve been pushing everybody online the importance for getting pet insurance. I have no problems with AKC. I’ve been showing dogs for 30-semied years and dealing with AKC all the time.

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    Verified purchase
    Staff

    Reviewed Oct. 30, 2014

    My dog was registered with the AKC. They gave him the 30 days free insurance when I bought him, and then I had the option to pick it up and I did. I had no idea at first about pet insurance providers. I didn't even know there was such a thing. But they're wonderful. Unfortunately, the dog is really sickly and they've always covered him. Whenever I contact them, you always get someone on the line. You don't wait forever. They're very, very helpful. I have recommended them to a lot of my friends because I've heard horror stories about other pet insurance firms. It will be nine years in December since I've been with them.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 28, 2014

    I got a free two-month subscription from AKC insurance when I registered my dog a month ago. I had to call them to get some information about some forms I needed because I had to take my dog to the emergency and they were very helpful. They sent me the forms right over and it was good, no problem at all. With the type of dog I have, I have been told that they do have some health needs and it is always better to get insurance on them. I've already actually had to use it twice and it's been helpful. I will definitely keep it once my free trial expires. Everything is fine with AKC, they're very good and I would definitely recommend it to other people.

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    AKC Pet Insurance
    Response from AKC Pet Insurance

    Claudia. I'm so glad you enrolled in our free trial and it helped you save money at the vet. Thanks for the great feedback and we look forward to many years of good health!

    Jessica

    Marketing Manager at AKC Pet Insurance

    Verified purchase
    Staff

    Reviewed Oct. 27, 2014

    We had been a policy holder with AKC for about 10 years or more and having a pet insurance is very valuable. I chose them over other pet insurance providers because the pricing was reasonable, the coverage looked good, and it was a reputable name. For people like us, we don't want to give up. We just want to take care of them and give them the best quality of life that we can. The insurance allowed us to do that. We had one dog, Dillon and he needed a spleen removed and we ended up in a doggy emergency room. It was a $3000 bill for emergency surgery to put him back together again and AKC insurance covered all but just a miniscule amount of that, and that was amazing. That was great. Then he did develop cancer and he even needed blood transfusions and that was also covered. That was awesome.

    We just recently added another dog to our insurance so I spoke to someone about adding another one and how to go about that and how to change the payment, and she was very helpful, very pleasant. The experience with AKC was excellent. We have recommended it to anybody who asked us what insurance we have.

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    AKC Pet Insurance
    Response from AKC Pet Insurance
    Hi Nancy,
    It's always good to hear from a policyholder that has been with us for a decade. We are one of the older pet insurance companies and I am glad we can say we have helped you make decisions not solely based on cost for 10 years!
    Thanks,
    Jessica

    Marketing Manager at AKC Pet Insurance

    Verified purchase
    Claims Handling

    Reviewed Oct. 26, 2014

    I decided to look into acquiring pet insurance because it was offered with AKC when I registered my golden retriever. Then my dog got really sick and had to be in the vet clinic overnight for four nights. I sent a claim in and I’ve gotten nothing. It occurred months ago so I’m not happy with it at all. I had the initial policy and then I signed up for it and since I heard nothing at all for my claim, I cancelled them.

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    Verified purchase
    Customer ServiceClaims HandlingStaff

    Reviewed Oct. 25, 2014

    I just submitted my first claim with AKC Pet Insurance and I haven't gotten a response from it yet. They did receive it and they've been very polite and very kind. When I called to set things up, I wish it wasn't as expensive as it was, but they were able to help me and assure me that everything would be taken care of. Their filing process was very easy. I just claimed it in, got an email and that was really cool. I already have recommended AKC Pet Insurance to friends.

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    Verified purchase
    Claims Handling

    Reviewed Oct. 23, 2014

    I filed one claim with AKC and they processed it, and sent me back whatever the difference was and everything was fine. I have no complaints. The experience was very enjoyable. They handled all their business professionally.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 21, 2014

    The last time I called, the customer service rep I got was very rude to me; however, I have called around some other insurance companies. They sent me a booklet in the mail, letting me know what was covered. Then they said that it would take 30 days to get my reimbursement for visits and vaccinations, shots, and all that. The vet had recommended somebody too because they have never heard of AKC and they were having a hard time getting them to work with them as well.

    Having pet insurance is very valuable. And everything else with AKC has been okay. But right now, I'm just not very satisfied. They don't seem to be very reliable as far as me getting my money back. They're not telling me the percentage of what's covered, and customer service doesn't have very much patience over the phone. That really turned me off.

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    Verified purchase

    Reviewed Oct. 20, 2014

    When I got my dog registered, I had a 60-day free trial for AKC Pet Insurance. When my dog got sick, I took it to the vet and it just so happened that during that time, I had the 60-day free trial. That's when I called in and asked that they help me with the deal. So now I've had them for about ten months. I paid a lot of money for my dog and vet vendor is already expensive. The insurance is convenient and very handy. Dogs can get sick anytime, especially full-bred dogs.

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    AKC Pet Insurance
    Response from AKC Pet Insurance

    Thanks Ricky for the kind words. We are so glad we could be there during your time of need. Dogs can get sick at anytime, even puppies and we're glad to help!

    Jessica

    AKC Pet Insurance

    Verified purchase
    Customer Service

    Reviewed Oct. 18, 2014

    I've been with AKC for 8 years. I liked their coverage so we added another dog but I was extremely disappointed with the fact that I have been a customer for over 8 years and that a different plan was available for my other dog, but because he turned 2 in March, they would no longer even allow us to be grandfathered. I have always been told that genetic problems would be covered, but now I find out it's no longer covered. In addition I have a corgi who does not have a genetic arthritis but due to another issue is developing arthritis, they will not cover that either, which I find highly disappointing for the amount of money that I've spent on health insurance.

    The policy has been very valuable though I am reconsidering with the type of customer service I'm receiving at this point. I could probably go out where I could get better customer service. I guess they don't want my $500 a month, so I'd spend it someplace else. I really feel that if I had been a customer for over eight years, that even though my dog was 2 months over 2 years and I've had genetic tests and he does not have genetic problems, that I should have been informed and at least given the option of changing plans, as opposed to being told 'Sorry, you're out of luck.'

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    Factual basis uncertain
    Verified purchase
    Staff

    Reviewed Oct. 16, 2014

    I signed up with AKC Pet Insurance because it was the least expensive of all pet insurance providers. I had it for almost a year. Everything was fine and I had no problem. But I don't have them anymore because my cat's an indoor cat and she's very healthy, so I decided not to continue the insurance. Initially, I signed up for it because I'd never had it before, and my cat's a senior, so I wanted to make sure she was covered for anything that may happen. Having the pet insurance is valuable if you need it. I didn't need it at the time though. But AKC's staff were easy to deal with so I had a very good experience.

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    Verified purchase
    Staff

    Reviewed Oct. 14, 2014

    We got something about AKC Pet insurance in our little packet when we bought our puppy. We looked at the rates and decided to go with it. We figured it would be a good idea to have him protected. We have another Great Dane, too. We have two very expensive dogs and having pet insurance is extremely valuable with our breeds in case anything happens like bad bloats, broken leg, have to have emergency surgery, etc... having big dogs is challenging sometimes.

    We've been a policy holder for 2 - 2 1/2 mos. now with AKC. Our trial period just ended on the 3rd of this month. I called there few months back because our puppy is getting ready to go and get neutered. I had some questions about how to file, how to turn in the receipts and everything. The lady I spoke to was extremely helpful and very nice. I now have some idea on how to do that when the time comes.

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    Verified purchase

    Reviewed Oct. 12, 2014

    I chose it because it was endorsed by the AKC. My dog has remained healthy, which is good, so I haven't really done anything other than enroll. Everything was very straightforward and easy.

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    AKC Pet Insurance
    Response from AKC Pet Insurance
    Thank Gary for the kind words and I am so glad your dog is healthy!
    Jessica

    AKC Pet Insucance

    Verified purchase
    Claims Handling

    Reviewed Oct. 9, 2014

    We got our puppy in May along with AKC insurance. In early June she got a UTI. Well that one didn't fully go away after vet visits and she soon got a second UTI. This cost us about 400+ in vet bills. We sent in a claim to the insurance co. and come to find out, they will not cover any of the expenses at all because all this took place within a 30 day period that is not covered. Absolutely ridiculous. Do NOT recommend them.

    Thanks for your vote!
    Factual basis uncertain
    Verified purchase

    Reviewed Oct. 8, 2014

    It was fine. It was free for the first month or two that we had our dog, so it wasn’t something I worried about.

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    Claims HandlingStaff

    Reviewed May 7, 2014

    I have been a customer for many years, since my dog was young. As he grew older and began to have various health problems, AKC Pet Healthcare decided to 'lump' all his ailments together and deny coverage after the limit was reached. They first CHANGED THE DIAGNOSIS as stated by my vet from 'Pyoderma' to 'Draining tract'. Although they later apologised for this first attempt at deceit, they continued to deny coverage claiming that my vet's explanation to them supported their supposition that all my pet's problems have a common cause. My vet had written that "Some of these infections if not all are related in some way to his age, stool issues and difficulty getting up" So, their final claim is that my pet's issues are due to AGE and hence have a common cause. This is totally absurd not to mention reprehensible. They essentially abandoned my aging pet at his greatest time of need. After all these years of paying them monthly thinking that my pet will be helped as he ages, my old and ailing pet can no longer receive medical treatment he so desperately needs.

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    Factual basis uncertain

    Reviewed Nov. 3, 2010

    After years of coverage and multiple policies for our 4 pups with the AKC Pet Partners Insurance, the time came for me to have utilized it for our adored pup. He was sick, no question about that. I had insurance or so I thought. Our sweet boy was hospitalized, required an MRI of the brain which indicated some sort of a lesion, then developed nephritis. Later he came down with aspiration pneumonia and also had an emergency hospital visit as well. It ended much to my heart break with the loss of this sweet boy when I was told that it was medically necessary to euthanize him.

    I had thought I had credible coverage through the AKC Pet Insurance. Wrong! One the Wellness Plan (most enriched plan and very expensive) through the AKC and they, AKC, denied medications, MRI, further diagnostics, medical treatment and hospitalizations inclusive of euthanasia. So consumers beware of such an organization. These were unrelated situations that they denied. I had registered our pups with the AKC when they made the offer of this insurance upon AKC registration of our puppy years back. How could I go wrong with the AKC? In every way! In addition, recently, they have denied testing on our other pup for a simple test of giardia on the Wellness Plans which are the most enriched plan (allegedly) through the AKC. They denied that too.

    I have dropped the insurance with this deplorable coverage offered through the AKC. I now have them insured with an honorable insurance provider that does not have the gimmicks the AKC Pet Insurance has to get out of paying claims. Consumers, please check out *** and see how many of us who patronized the AKC have shared similar experiences. This is a wonderful site; they offer you information on all insurance providers .I am now with Embrace and could not be happier with the customer service, the helpfulness, expertise and wisdom the representatives have. Embrace demonstrated timeliness with information, all something that I never ever received from the AKC Pet Insurance. Embrace offered a medical review process so you know upfront what is exactly what. I may have a pre-existing condition for a pup, but that by far outweighs the knowledge of knowing what a reputable company I am now with.

    I hope none of my pups get as sick as my sweet boy did but now knowing that they are truly insured with an outstanding insurance provider I sleep better.

    You can tell in just speaking with Embrace; they truly staff animal lovers! Who wants to be with a company that when you are at your wits end with the loss of your pet, they even deny euthanasia as a final slap in your face? Please check out the reviews for yourself and beware of the AKC. Clearly it is a shared experience being dissatisfied by many AKC Policy Holders.

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    Reviewed Oct. 20, 2010

    The only one that the AKC Pet partners Insurance partners with is with themselves! This company has denied my family thousands of dollars in unpaid claim inclusive of euthanasia. I am shopping other insurance after experiencing how deplorable the customer service is, the lost claims they forever seem to misplace and the wrongful denial to claims inclusive of euthanasia when we were told it was medically necessary. I had the wellness plan pretty comprehensive and they only pay peanut things when it comes to the true reason we have insurance forget about the AKC since you have nothing at all if you are with the AKC Pet partners Insurance per our experience.

    You need to look for providers without the never ending clauses the AKC has. Otherwise self fund your own policy. To have an AKC Policy useless and heart wrenching! Be certain to read the AKC catch all loopholes per incident, they consider everything the same incident even when their own EOBs indicate different diagnosis. Many other insurance providers have an annual maximum without the AKC Loop Hole which they incorrectly throw everything into and then don't pay as they represent they will. Stay away from the AKC for fear your experience will be as mine!

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    Reviewed July 6, 2009

    I'm writing from New York and I'm writing in complaint of the AKC Pet Healthcare Plan based in Raleigh, NC underwritten by Markel Insurance (Virginia). My issue at hand is that I currently am treating my 6 year old German shepherd dog with kidney dialysis twice a week, due to kidney disease/failure. AKC Pet Healthcare won't provide any dialysis coverage.

    Dialysis for a pet is extremely expensive and impractical for the average pet owner alone. This is where pet insurance companies should step up. People can get dialysis if they need it and it is covered by human insurance. Why not our pets too? I value my dog's life. Our companion animals are part of the family.

    Anyway down the road, I'm faced with a potential financial and emotional dilemma. Pet owners like myself in crisis, might be forced to euthanize our pets. Since my dog is so young, I do not wish to euthanize. I want to keep on fighting. So there is a discrepancy in the system that an animal hospital charges astronomical prices for dialysis that even pet insurance companies can't afford, let alone pet owner's themselves.

    Is there anything I can do to combat the insurance company or you can do or the government can do? Like writing a letter of appeal to the pet insurance company or can the government implement some regulation or policy that would give pet owners complete access to long term chronic care for their pets, if their owners are willing to go the extra mile.

    Treatment is automatic for people. Currently, my case is under investigation through the N.Y. State Insurance Dept. I’m still awaiting the result. This is a humane and moral issue. Without pet insurance provided coverage, I face a potential financial and emotional dilemma, possible bankruptcy if I'm not careful, and will have to euthanize my dog.

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    AKC Pet Insurance Company Information

    Company Name:
    AKC Pet Insurance
    Company Type:
    Private
    Year Founded:
    2003
    Formerly Named:
    AKC Pet Healthcare
    Address:
    8051 Arco Corporate Drive, Suite 350
    City:
    Raleigh
    State/Province:
    NC
    Postal Code:
    27617
    Country:
    United States
    Fax:
    919-859-8193
    Website:
    www.akcpetinsurance.com