AKC Pet Insurance Reviews
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About AKC Pet Insurance
Since 2003, AKC Pet Insurance has served as the exclusive pet insurance provider for the American Kennel Club through its incorporated name, PetPartners. AKC Pet Insurance provides affordable, comprehensive pet health insurance to dogs and cats of all ages and breeds in all 50 states. AKC’s customizable policy options allow you to create a plan that fits your individual needs and budget.
Visit www.akcpetinsurance.com- Full 30-day refund
- Multipet discount
- Customizable plans
- Only covers dogs and cats
AKC Pet Insurance Reviews
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Reviewed June 12, 2019
AKC Pet Insurance has been great. We never had any issues. It works very well with us to get the information from the vet that they needed. Everyone has been very nice and helpful to us especially on the phone. So it's been an overall great experience.
Hi Janie,
Thank you for the kind review! It's always nice to hear from our customers and get positive feedback. I'm glad that we have been able to help you and that you are having a great experience! Please let us know if there is ever anything we can do for you! Please don't hesitate to call!
Best,AKC Pet Insurance
Reviewed June 11, 2019
On a previous dog, we had VPI, Veterinary Pet Insurance. We got a puppy two years ago and since I wasn’t happy with VPI’s coverage, I looked online and I asked for a recommendation. I got one from AKC and I have been with them for about a year and a half. I've used the policy a couple of times for stuff that my dog has had and they have been helpful. Their process is also easy.
Something’s always going to happen and when a pet gets ear infection or all the way up to things that are more catastrophic, the pet insurance policy helps offset some of the cost of the vet visit. You can get covered all the way up to wellness checks for the dog, but you can pick which level you wanna have for insurance. So, it helps with peace of mind. If something would happen, you have some coverage. Just make sure to read what different levels you have or options for pet coverage. I was confused at first and I thought our dog was covered for a little more than what he was from the prescription, but I didn’t read the plan well enough. So, when I called AKC, they were able to explain the differences in the policy types.
Libby,
Thank you for the review! I'm glad we have been able to help you with your dog's medical care and that we were able to answer your questions about your policy. We are always hear to help. Please let us know if you ever have any questions or can assist you in anyway!
Best,AKC Pet Insurance
Reviewed June 10, 2019
I registered my dog through AKC. He’s a large breed dog and you never know what can happen. I’ve already been able to use the AKC Pet insurance to get reimbursed for shots. All I needed to do was to get an itemized bill from my vet and then I just did the claim online. It was no trouble at all. That was 10 days ago and I got an email saying that it was processed, so I should be receiving it any day.
Thank you for the review, Kimberly. I'l glad we've been able to help you with your vet bills and that you found our claims submission process easy to use. We are always trying to make things easier on our customers, so I appreciate the feedback. Please let us know if there is ever anything we can do for you or ever have any questions!
Best,AKC Pet Insurance
Reviewed June 9, 2019
I’ve had dogs my whole life and sometimes it becomes too expensive when they get sick. When I got my puppy at the puppy store, I found out about AKC. I've had their pet insurance for two years and everything’s been fine with them. I'm happy with the policy. I just pay the monthly fees. My dog is only a puppy so we haven't had any major issues.
Hi Debbie,
Thank you for the review! I'm glad to hear your puppy store told you about us and that you see the value in having pet insurance. Please let us know if there is ever anything we can do for you. We are always happy to help!
Best,AKC Pet Insurance
Reviewed June 8, 2019
I've had AKC for quite about nine and a half years. I learned about it from my breeder that we got our dog from about 10 years ago. I thought a pet insurance was a good idea because of the price of the veterinarian charges. It's almost like going to a human doctor. It's pretty valuable having a pet insurance. We had a Chesapeake Bay retriever about six years ago who had to have a knee operation. I was sure glad I have insurance. So far, I've been happy with AKC but it's getting a little pricey. I have three claims that I'm waiting to hear from right now. Process-wise, it's pretty simple to do it all online. I did my claim for them and the veterinarian itemized the page, scanned it and send it to AKC through the email.
Robert,
Thank you for the review. I'm glad that we have been able to help you with your vet bills and that you have seen the value in pet insurance. I appreciate the feedback on our claim process. We're always trying to make things easier for our customers, so it's good to hear that you found the process easy to use. Please let us know if there is ever anything we can do for you and I hope your dog is doing well after his vet visits.
Best,AKC Pet Insurance
Reviewed June 7, 2019
A pet insurance is very valuable. You don’t ever know if there's something you may need. Vet bills are very high. When I got a puppy from the American Kennel Club, I had all the information on it. I've had their pet insurance since June of last year. I drive a semi and Jake was a trucking dog. He was gonna be in a truck and he was gonna be in places where we had him on a leash but he could still be in danger. I wanted to make sure that he was covered. Plus, he had some medical issues that needed to be covered. AKC paid my bills on time and they reimbursed me on time. Everything was good there. I'd recommend them. But Jake died in May and I called AKC about it. He was seven months old. He got really sick and didn’t last a week. I had set up for him to go to a neurologist on a Monday. They were gonna scan him but he died Sunday. The last time I used the insurance was in Iowa, a few days before he died.
Annette,
Thank you for the review. I'm so very sorry to hear about Jake's passing. We know how hard it is to lose a pet, especially so suddenly. It sounds like you were very close. I'm glad you we were able to help you with your vet bills despite the sad outcome. I hope you are healing from your lose and able to enjoy memories of all the good times you had with Jake. If there is ever anything we can do for you in the future, please let us know.
Take care,AKC Pet Insurance
Reviewed June 5, 2019
I got a dog with AKC papers and I figured it might be a good idea to use their insurance. I used it to take the puppy to the vet because he hurt his leg. Everything worked out good. AKC is great but I only had it for the first 30 days for the puppy.
Thank you for the review, Shannon! I'll glad you took at advantage of our 30-Day Certificate and it was able to help with your puppy's injury. Please let us know if you ever have any questions about our full-term coverage or if there is ever anything we can do for you. I hope your puppy has recovered from his injury and is doing well!
Best,AKC Pet Insurance
Reviewed June 2, 2019
A vet recommended AKC to us. We customized our plan and the insurance came in handy because my dog ended up having an accident. This was caused by another dog that was aggressive. My dog turned out okay and the claim was handled so well. The fact that you could do it on your own then call and check on it was pretty great.
For my claim, I called and a gentleman answered. He told me exactly what to do and the process. I submitted my claim online and called back again. They told me I was gonna get the reimbursement in a certain number of days. They asked if I had all the information and said we were good to go. It was very easy submitting the forms online, getting a human being and getting everything on time, which is really hard to find nowadays. AKC has been really informative and super helpful. Anytime I need a question answered, I call and there’s always a human being. Having a pet insurance is super valuable. I didn’t honestly think that insurance existed for animals until I got my own. It is super helpful to have because my dog is very clumsy and accidents happen more to animals than they do humans. A lot of people that I work with know about AKC Insurance and they use it as well.
Thank you for the review, Camillah! It's nice to hear that your vet recommended us. That means a lot. I'm so glad we were able to help you with your dog's accident. We appreciate the positive feedback and I'm happy to share this with our team! I hope your dog is doing well and recovering from the accident. Please let us know if there is ever anything we can do for you!
Best,AKC Pet Insurance
Reviewed May 30, 2019
I like that my pet insurance is through AKC, and the policy is pretty good too. They reimburse really quickly for any of your appointments. Their customer service is really good. They're on call, and they answer your phone call pretty quickly.
Thank you for the review, Sara! I'm glad you are having a good experience. Please let us know if there is anything we can ever do for you!
Best,AKC Pet Insurance
Reviewed May 21, 2019
There’s a hospital a couple of miles away from us and we got our AKC Pet Insurance through them. We've been with AKC for about 13 years now and we’ve had good experience with them. They’ve been fairly prompt in payment. We also finally worked a deal with the veterinarian where they have all the paperwork and can file it directly online with these people. So, we don’t really have to get involved with the paperwork anymore and it worked out pretty good. We like the insurance and it saves us some money. Our dogs are getting a little older and need more service, so that’s helped a little too. I also got very good customer service every time I’ve had to speak with them. One time, I forgot to cash a check and it expired. I contacted them and I had excellent service about getting the check reinstated and sent to me.
James, thank you so much for your review! And thank you for being a loyal part of our AKC Pet Insurance family for 13 years!! If you and your pets ever need anything, please do not hesitate to contact our Customer Care team!
Best,AKC Pet Insurance
Reviewed May 17, 2019
AKC Pet Insurance was made available to me when I got my pet registered. It takes a very long time to get through to them on the phone. Their claims, so far, have not been very efficient. I sent one in and they told me the turnaround time was five days, and it’s been around two weeks now.
Reviewed May 16, 2019
AKC has been very good to me. It was very easy to file claims and their customer service had gone just as I would expect it to. My dog had an ear infection and went through some problems with that. It could be better if AKC had a copay instead of filing the claims. But for the price that I’m paying, I hope to at least break even.
Hi Dan,
I’m glad that you’ve had good claims and customer service experiences and that we’ve been able to help you with your dog’s healthcare needs! Since veterinarians don’t accept insurance like in human health insurance, traditional co-pays don’t yet exist in pet insurance. If they ever do, we will definitely offer them! I hope your dog has recovered from her ear infection and is doing well. Please let us know if there is ever anything we can do for you. We are always happy to help!
Best, AKC Pet Insurance
Reviewed May 11, 2019
AKC Pet Insurance have excellent people. I got my plan where I've purchased the dog from and when I initially called them, they were very professional on the phone. They also gave me a good price and I signed up with them. I have a puppy Boston Terrier and since the vet costs are so high nowadays, I thought it would be nice to have that. Also, when I had to put my other dog down because he had the cancer, it was very expensive. So, I figured I might protect myself against it for a while and see what happens. Having pet insurance is extremely valuable and AKC Pet Insurance has been very good. When I go to the vet, I send the bill to them and they pay me in less than three weeks.
Robert, thank you for this review! We are so happy to hear that you find your pet insurance to be extremely valuable!
Best,AKC Pet Insurance
Reviewed May 10, 2019
I got my Wirehaired Pointing Griffon from a breeder from Rockland’s Kennel. The breeder already had the 30-day insurance and she told me I have the option to go with others, but she’s always kept this AKC Pet Insurance on her dogs. I just went with it so it worked out. After 30 days, I picked everything because I wanna make sure I have cover for everything. If anything goes wrong, I got insurance. It’s been helpful and we never had a problem. I was able to submit a few of my claims and 14 days, I had a check and I got my returns for whatever additional stuff I had to get back. The last time, I called AKC just to make sure there wasn’t anything I had to do to continue my renewal because my pet insurance had a year passed. I really like and recommend them.
Reviewed March 20, 2019
I had a great experience with AKC and having one of their high end policies which covered a lot. However, I had to call them to cancel my policy as I'm semi-retired and I lost one of my sources of income. The gentleman from AKC was so nice and didn't make me feel guilty. He told me that I got a refund for the partial month that I had already pre-paid and to be sure and file any claims that I still had outstanding. During the time when I was with them, it was really easy to file a claim. I would just go online, get a form and fax it to them. AKC would respond quickly. I'd recommend them.
Virginia, thank you for your review! While we are sad to see you cancel your policy, we are so happy that you did not feel pressured. We understand that life happens and do not hold our customers to a yearly contract. Thank you for your recommendation!
Best,AKC Pet Insurance
Reviewed March 18, 2019
The paperwork at AKC is done efficiently. However, it's not what we think we ought to get back. When they changed from covering the cost at doing dental experiences to a flat rate 50 bucks, it affected us considerably because 50 bucks doesn't get very far in Hawaiian veterinarian processes. If they were paying the percentages like every other problem that dogs would get, it would be a reasonable acceptance. But flat rates for South Carolina and flat rates for Hawaii is a big difference. It's also a silly thing that I can't transfer existing conditions as they won't cover them.
Reviewed March 11, 2019
We were provided the AKC pet insurance since we got the dog on the 27th. While AKC does not cover the vaccination, the vet did good work.
Nicole, thank you for taking the time to write this review! AKC Pet Insurance proudly offers two options for wellness coverage to help cover vaccinations and exams. Our plans are completely customizable, and adding the Defender or DefenderPlus endorsement to your policy will provide preventative care coverage. Please feel free to call our Customer Care Team should you feel you and your dog need this additional coverage!
Best,AKC Pet Insurance
Reviewed March 8, 2019
We've had AKC for a couple of months and our experience with them has been fine. Their reps have been very helpful.
Reviewed March 7, 2019
My first dog came with the trial version of the AKC pet insurance. Having pet insurance is totally valuable and AKC has always been very good with any of the claims I've had. I've never had anything denied that should have been accepted and was part of the plan. So they've always been honest. There's never been any questions on the billing or the claims either. They're also fast responders. The turnaround is usually about two weeks and AKC is very consistent.
Reviewed Feb. 27, 2019
I liked AKC's 30-day free start period. So, I signed up with them and I have them for three and a half months now. Having a pet insurance is super valuable and unfortunately, I've already had three claims for my puppy. But AKC's process was super simple and the people I've spoken to over the phone were very courteous. I talked to them about how to file a claim and they've been really helpful walking me through what to do. I sent them over an information then they didn't contact me again. They just sent me a check with a description of what they paid and how it all worked out. So my experience with them has been awesome.
Reviewed Feb. 20, 2019
Purchased the dog on 12/16. Enacted the 30 day insurance coverage in the Vet's office on 12/18. Was denied payment for visit because their system did not make us eligible for coverage until 12/20. Dog was sick and needed attention on 12/18 and we registered while at the VET's. Very sleazy company. Will discourage anyone from using or actually thinking they are getting any coverage.
J NL, thank you for your review. It is unfortunate that your claim was denied due to waiting periods. With our 30-Day Certificate of Insurance, accident coverage has a waiting period of 1 day and illness coverage has a waiting period of 5 days. We do our best to make our Terms and Conditions as clear as possible on our website to avoid any confusion or frustrations. Again, we are sorry if there was a misunderstanding about the waiting periods on your 30-Day Certificate. Please feel free to give us a call and ask for Jasmin or Adam if you have any more questions.
Reviewed Feb. 17, 2019
I've been showing dogs since I was a little kid and it's very valuable to have a pet insurance for them. I have rescues but I don't have pet insurance on them. I trust AKC and I have had their insurance for 3 years now. The only problem I've had was when my dog had an accident where she got knocked into the fence. I had to go to our vet who had somebody on call since it was an emergency and it was on a Sunday afternoon. However, that person isn't there anymore so the form wasn't signed and so I didn't get paid back for that one because AKC wouldn't accept it without signature. Other than that, the reps are very easy to get in contact with. Somebody always answers the phone and they normally handle situations well. The paperwork is all fine and either the vet mails it in for me or I do it. Then, they send the check for the part that is theirs.
Reviewed Feb. 14, 2019
We bought our dogs from the pet store and they came with the AKC 30-day free trial. I wanted to keep the pet insurance and stay with AKC. They're easy to deal with and really helpful. I made a claim with a couple of my pets, including the little guy, and everything worked out. The insurance was very valuable for the little one.
Reviewed Feb. 11, 2019
I am a policyholder of AKC Pet Insurance for about eight months and I find the insurance very valuable for my pets. When my dog ate something, I had to take him to the emergency vet and they kept her overnight. Then, I sent AKC the bill and all the paperwork and I got reimbursed. So far, I have had a good experience any time I've dealt with them.
Reviewed Feb. 7, 2019
When I got my dog registered, I received all the paperwork and I've been an AKC policy holder for 4 years now. I just had my first claim with them and that was not the best experience I had. We took my dog in because she had itch-like hot spots on her. The vet told me she thought it was allergy-related and put her on allergy medication. I submitted the claim but they didn’t pay for it. They told me that the secondary issue that the vet said was due to anxiety.
However, my dog is not on anxiety medication and I even questioned them, “If she's got anxiety, why is she on an allergy medication? Why isn’t she on an anxiety medication?” I guess that’s something I'm gonna take up with my vet but at the same time it’s ridiculous that the secondary cause of it could be anxiety and AKC is not paying for it. While the customer service has been great and the people I talked to were always very nice, I'm not happy. I paid $200 and some out of pocket. I've been paying out $56 for 4 years but when I actually have a claim, it doesn’t get paid. It leaves a sour taste in my mouth.
Hello Julie,
We are sorry your dog has been experiencing discomfort. It is unfortunate your claim has been denied due to a secondary condition. With your current policy plan, anxiety is not eligible for coverage. Any secondary complications resulting from this condition are ineligible for coverage as well. Our claims adjusters work closely with your veterinarian to identify the underlying causes of your pet’s medical conditions. Upon your policy renewal, behavioral conditions and alternative therapies will be included in your base plan. If you have questions or would like to discuss your situation in more detail, please give the Customer Care Team a call and ask for Adam or Jasmin.
Best,AKC Pet Insurance
Reviewed Feb. 4, 2019
My dog is very sweet, so I needed something for her and AKC Pet Insurance was recommended by AKC. I've been a policyholder for five years now and my most recent claim with them was perfect. I just went there with my card, filled out the paperwork and I was done. Having pet insurance is about the most valuable thing in the planet nowadays.
Reviewed Jan. 31, 2019
I upgraded to the more expensive AKC membership package in hopes that this insurance would cover us on our new puppy. To be clear, AKC Pet Insurance is not the same company as AKC, but they partner. Over that first month, after bringing home my 13-week old puppy from the breeder, we incurred hundreds of dollars in medical costs. Amy, the customer service rep at AKC Insurance, found a way to finagle out of every single penny and unless I hire an attorney to further take my time and money, the upgrade wasn't worth it. I suppose I could go back to AKC to tell them my story and ask for a partial refund. Basically, what you'll find is that during your first free 30 days or so, AKC Pet Insurance will claim that any charge within about the first 20 days falls within your "waiting period." There are different versions of how long that period is circulating online. Our rep took the version that favored her company.
For us, we discovered our puppy had parvo. Bam. Big bill within the first week of having insurance. Yes, the breeder gave back SOME of the money we spent on the puppy. AKC Pet Insurance got out of covering it all together. Still have a charge that "qualifies" after your wait period, just before your insurance is set to expire? Oh no. AKC Pet Insurance says there's a deductible to meet and a "no pre-existing" condition clause. In our case, after the parvo was over, the puppy later had a diarrhea issue which was considered a bacterial irritation. Totally unrelated to the parvo and well within the covered period.
When I called out Amy on her insisting that there was a pre-existing condition, (I am backed by my vets) she said, "Well, you'd only get about $60 back anyway." In the end, I've seen zero! Avoid this company. They are making money off your joy of owning a new, purebred puppy. When it counts, they are not there for you. That was my experience, at least. Thought I'd share to save the next person from extra expense. Hopefully, your first month of owning a puppy goes much better than mine did.
Hello Jean,
It is unfortunate that your claim was denied due to a waiting period. The first 30 days of free insurance you’re referring to is the 30-Day Certificate of Insurance, a benefit of your registration with the American Kennel Club. The 30-Day Certificate of Insurance has a 1-day waiting period for accidents and a 5-day waiting period for illnesses. The waiting periods for your policy are listed in the Terms and Conditions and we want all our customers to be aware of them and what it means if a condition starts during a waiting period. An accident or illness before the end of this waiting period will be pre-existing, as dictated by the Department of Insurance. If you have questions or would like to discuss your situation in more detail, please give the Customer Care Team a call and ask for Adam or Jasmin.
Best,AKC Pet Insurance
Reviewed Jan. 31, 2019
The eight-week Boston Terrier puppy that I got came with the paperwork to get her registered to AKC Pet Insurance. AKC Pet Insurance's people were very helpful and nice. However, before I got enrolled, my puppy broke her leg, which made her not covered. That meant I had to pay the cost out-of-pocket so I canceled within 30 days.
Reviewed Jan. 24, 2019
I got an insurance from AKC when my dog was a puppy, when AKC Pet Insurance offered the puppy thing. And then, when it came up I thought, "Well, I'll just add it onto my six-year old dog." The AKC name makes me feel comfortable. One of my friends had a dog that had to have ACL surgery and it was $4,000. When you look at the pet insurance, anything can happen, so I just thought it’s like a savings account so you don’t have to look at the dog and question whether or not you're gonna spend the money 'cause you got the insurance for it. The AKC Pet Insurance rep was amazingly helpful because I was very confused about what to get and what to do. She walked me through everything.
Reviewed Dec. 22, 2018
I have a working dog and she does tracking. She also runs a lot and does a lot of jumps. I wanted to make sure that I started her on something that would cover any injuries that were to happen. She is generally a healthy dog, although I wanted a security measure. When I registered her at AKC, I got the information for the pet insurance. I thought the rates were decent so I went with them. But my experience was really upsetting and that was the only time I submitted a claim.
It all started when I thought my working dog had allergies. She had medication for that and then, about four months after, she was getting that entropion at the beginning of August. I went ahead and did the surgery for her with expectations to be reimbursed by the insurance because what else am I paying it for? But my claim was declined - every last bit of it. It was a $1200, and they had another $400 in vet bills on top of that from regular exams. When I submitted my claim, I wasn’t sure how to do it because I saw on the form to submit that there was a flat fee for three different vet bills.
So, I waited until I had something that was worth it. I wasn’t gonna send in a claim for $40 right away. And I waited until I had a good sum of money added up there. And that way, it would be worth it to go through and take care of everything all at once instead of me submitting one and AKC reps having to contact the vet a month later. I was counting on getting $1600 reimbursed for unexpected medical bills but I didn't get them.
I don’t know if AKC Pet Insurance covers the preexisting condition because my working dog was diagnosed with eye allergies and it led into the entropion. It was something unexpected. At first, the medicine was working on her eyes and fixing the issue with the wateriness and the swelling. But her eyes were irritated on both sides, and they ended up clearing up one and not the other, and that’s when it was determined that she would need that surgery because there was a deeper issue than allergies.
I thought the policy was all fine and dandy and I thought highly of it and actually promoted it to people. I’m a dog trainer, so if people ask about my insurance, I let them know what I use. Obviously, I had yet to submit a claim at that point. For the 60 dollars a month that I'm paying for the insurance that didn't even cover anything, I’ve wasted it for something that didn’t help me out. I’ve actually had people tell me to call back and file a grievance because it wasn't fair. In the end, I’m more disappointed than anything. And I had decided to cancel my policy, which I had from April through November, and I've since been doing a bunch of research on other insurance plans. I have multiple working dogs and I wanna put them all on the same policy. But I wanna make sure that it’s something that’s gonna cover them when something does happen.
Reviewed Dec. 17, 2018
I have been an AKC Pet Insurance policyholder since 2015. They have a great reputation, especially for purebreds. The pet insurance is a great safety net to have for my dogs since they are a great investment, and having it is very valuable. It is no different than having insurance on your children.
Hi David,
Thanks for the review! We're so happy to provide the safety net for your dogs!
Best,AKC Pet Insurance
Reviewed Dec. 16, 2018
I had a dog who has a major issue and I made the decision to put him down. But then, I prayed, and things came through, so I decided to get AKC insurance. However, I don’t know how to operate it and it cost me 1,200 bucks at the hospital. Also, their reps are all telling me that my dog was going through this test before they can say that that the problem wasn't what they thought it was. The doctors were supposed to sign the paperwork with the findings but then they're saying they can't verify it. Instead, the doctor asked to do a little more testing. Meanwhile the dog's fine and the doctors and AKC are just passing the buck. I'm probably going to cancel this insurance because it's just a scam. I'm not too happy with this company.
Reviewed Dec. 10, 2018
My sister is involved in dog agility and showing dogs and she encouraged me to purchase insurance from AKC. Usually, things happen in the first year or two with the puppies, so it seemed like a good idea. The insurance seemed to work well over the years. My Golden had a shoulder surgery, but that wasn’t covered. But the Valley Fever and thyroid medicine were covered. So overall, the insurance covered a fair amount of extent.
I got my Golden 10 years ago and he passed away early in the year this summer. It just happened in the middle of the night. It was a ruptured spleen due to her cancer growth. However, there was no coverage for the emergency room visits or anything around the death of a dog, which I was not happy about. I thought something like that would be covered. Nevertheless, the pet insurance more than covered the yearly premium because pets have pretty much a lifelong Valley Fever and thyroid issue. There were a couple of trips because of the bad food, but on most of the vet visits, a certain percentage was covered. We still have coverage on our other dog, a three-year-old Cockapoo.
Hi Bob,
We're so sorry for the loss of your Golden. If you would like to discuss your claims in further detail please give us a call and ask for Adam or Jasmin.
Best,AKC Pet Insurance
Reviewed Dec. 8, 2018
I learned about AKC Pet Insurance online when I registered my dog. I got all my papers from their company so I also went with them. I've been a policy holder for six months now. When I have a question, they answer for me, so it is good. There was once when I had to take my dog to the vet and I had to pay cash. I then sent the papers to the company and they sent me a check.
Hello Idalia,
Thanks for the review! We look forward to being there for you and your pet for years to come!
Best,AKC Pet Insurance
Reviewed Dec. 7, 2018
I'm on my second year as a policy holder of AKC Pet Insurance. We got a new puppy. I bought some pills for heartworm. I filed my app and they gave me my money real fast. The insurance is extremely valuable. It gives me good peace of mind.
Reviewed Dec. 5, 2018
I registered my dog with AKC and they had a 30-day free trial pet insurance, then I extended it because I plan to have insurance anyway. I had 2 claims with them and I didn’t have any problems with it. They paid for those claims. My only concern was that premium grows very fast as the dog ages. Other than that, I’m happy with my experience. I discontinued AKC only because my employer recently offered pet insurance in the company.
Reviewed Dec. 2, 2018
My husband and I adopted two new dogs, and we felt it best to make sure that these guys were insured. I’ve never had an issue per se, but the only thing that was disconcerting was that when I took them this year for a checkup and submitted the claims, a lot of the things were denied because there wasn’t a full year of time that had lapsed. It was based on scheduling and getting them in to see the vet, and I was disappointed in that. The policy goes from year to year and I need to be more mindful of that in the future. Still, I’ve already recommended friends of mine to look on AKC's website.
Hi Christine,
It sounds like you're referring to the wellness benefit called Defender or DefenderPlus. These benefits are an annual schedule of benefits that coincides with your policy year. This benefit does require a little bit of planning when it comes to scheduling your visits during your policy year. If you ever had questions about the coverage or your renewal dates just give the Customer Care Team a call and we'd be happy to help make that planning easier.
Best,AKC Pet Insurance
Reviewed Nov. 27, 2018
When I purchased our dog through Perfect Pup, the first month of AKC Pet Insurance was free with the package of the crate and items that I received from the Perfect Pup. I was busy with my dog as a puppy, so I just took the first month with AKC and then canceled it ‘cause my puppy was very healthy. However, my son had a very bad experience with a dog that had to have eye surgery. It was very unexpected, and he purchased insurance after that. He then told me I should get insurance for my dog, which I did. Not that there was anything wrong with the dog. My dog is four and a half years old now, but we decided that we should because unexpected things come up. My son had an excellent experience with AKC so we went with the same company.
It has been very good with AKC. The gentleman who I signed up with was very nice and explained everything thoroughly. I feel much better having a pet insurance. I've seen the cost of what things are and they can go really high. I haven't had to use the insurance, but I can see that if something should happen to my dog that I will need it because I wouldn’t be able to afford it.
Hi Catherine,
Thank you for taking the time to submit a review! We're glad to provide you some peace of mind.
Best,AKC Pet Insurance
Reviewed Nov. 24, 2018
Care for my pet is important. I went with AKC due to the offer that I got through the membership that I have. We made a significant investment into the dog that we bought that we thought we would try AKC and see if it was valuable. I initially called about it and talked to somebody that helped me walk through the plan, and the rep seemed knowledgeable. Time will tell whether the AKC insurance pays for anything. Any insurance is a personal decision, but AKC Pet Insurance is worth looking into.
Hi David,
Thanks for taking the time to leave us a review. If you ever have any questions about your coverage do not hesitate to reach out to the Customer Care Team!
Best,AKC Pet Insurance
Reviewed Nov. 20, 2018
People had been asking me if I had pet insurance and when I was at the vet a couple of times and was paying the invoice, the office manager asked me the same question and I said no. Then, I thought it was probably a good idea so I got AKC. I've been with them for six and a half years and it's been very valuable. For the first couple of years, they were quite frustrating but in the last couple of years, they had been great.
Hi Dawn,
Thank you for the review! We are always looking to make the customer experience better and we are glad to know you have seen an improvement! Please keep the feedback coming!
Best,AKC Pet Insurance
AKC Pet Insurance Company Information
- Company Name:
- AKC Pet Insurance
- Company Type:
- Private
- Year Founded:
- 2003
- Formerly Named:
- AKC Pet Healthcare
- Address:
- 8051 Arco Corporate Drive, Suite 350
- City:
- Raleigh
- State/Province:
- NC
- Postal Code:
- 27617
- Country:
- United States
- Fax:
- 919-859-8193
- Website:
- www.akcpetinsurance.com
