US Search Reviews

I purchased a one time $4.95 search for a number that I suspected for a scam. US Search said they would refund the $4.95 if they could not find the results which they did. I checked my account and noticed they charged a $22.02 membership fee as well. I never signed up for the membership and they refused to refund the fee. I only signed for the one time search. This is a scam as I requested to be contacted back by a supervisor and they refused. They have basically stolen the money and refuse to reach out via phone. Do not ever trust this site, as it is a phony search con scam web page.

This company makes its money on STEALING personal information and providing it to the general public. This type of business should be illegal in the US and should be sued for an amount from which the company (and individuals working there) would never recover from!! The only way this company agrees to remove people's stolen personal information is if they agree to send the company a copy of your DRIVER'S LICENSE!! Further invasion of privacy!! Disgusting, disgraceful that such an enterprise can call itself a "business". Incredible that they have not been sued to kingdom come! I guess that's on the horizon.

I had used USSEARCH once in the past and I was unhappy... they had NOTHING on the person I asked about. I called and they credited my credit card back and at my request my account there was deleted. Sat I wanted to try again... I knew the nightmare stories about recurring monthly charges. I was extra careful not to click on anything that would cause that issue. I placed the order and I got the material and a bill for $39.95. Immediately I started getting concerned about those recurring charges. I called them today. I have to confess they were professional and assured me that $39.95 was a ONE TIME fee and there would not be any recurring charges... BINGO! Case closed. Be careful what you click on and do not fall for OMNISEARCH because I'm sure they are a monthly service.

The search I received was for the wrong person. They couldn't find the right person even though they are in the white pages. The customer service rep was clueless. Terrible company and a huge waste of money. I did better in 10 minutes on my cell phone.

I had to complete a background check for an IC position. I was responsible for the $25. The beginning of my social is similar to my birthday. I guess when I typed the # I immediately continued with Bday rather than SS #. As soon as I got the info (within seconds) I emailed them for help. They replied with a copy and paste, "Hi Teresa, You will need to reach out to the hiring party for further instructions." I replied again, asking for further info. Again they sent, "Hi Teresa, You will need to reach out to the hiring party for further instructions."

As a private investigator, I gave this service at try… To say that I'm not impressed is an understatement. The results of my search did not include known arrests for the subject I was trying to locate and it didn't include current address either. I send their customer service a request for a refund with proof of the information I located. They would not refund but offered a credit for a free (less than useful) search. I will not take the credit. I asked that they close my account (their website doesn't seem to let users do it themselves - or it's well hidden), and that they permanently delete all my information from their records.

I went to this site to find out some information I needed right away. I went through the sign-up process, then a pop-up appeared saying my registration could not be completed, and I should call the office during business hours. I went to another site, and got what I needed. I never thought I was signed up with this site, per their own message, yet they have been charging me for the past 3 months, and I just now noticed. This is very deceptive, in my opinion. I won't ever be using them, no matter how long they charge me. There is no order number, because I didn't order anything!

I have used US Search in the past and only once did I ever wonder on their accuracy but never took it any further. I really should have but this last experience was on 5/20/17 when I was helping a friend do a check on someone she met on a dating website I was afraid may be a scammer. We had done some searching on our own for maybe 10 minutes prior to doing an "Advanced Search" through US Search. Glad we did. US Search failed miserably.

I feel that it is false advertising when they make you think they can give you information that you can't get just by doing a google search yourself. After I gave them my credit card the report was wrong the address was wrong. It states that you can get marriage and divorce. It told me the person had never been married. When I called asking for a refund, they told the state does not have public records for these things. I called the town courthouse myself, and was told that anyone can get a copy just not a certified one. I called this place back. All they were willing to do was give me back 6.95 on this. I told them how I felt. It did not matter. Looks like an easy way to scam people out of money because you can't do anything once that credit card is entered.

Green check mark for $39.95 service which shows Marriage/Divorce Records has a small asterisk which when further investigated will show you 14 states in which US Search will not access these records. My state was one of them. After phoning and asking to be passed to a manager, I was refunded $6.95 for the missing data and given two free searches (big deal).

Same as these reviews that I just read. Fortunately, I copied all of their info before paying and read fine print. Information provided was basic, yet I requested more. I called them less than 15 mins after subscribing, free two days is not free. I spent almost 30 minutes on the phone with them. Asked for a complete refund, not just a cancellation of the monthly charges. I did have to argue a bit. I said I would call the BBB and my bank, then suddenly got a confirmation of both the initial "free" fee of $29.95 and the monthly fee of $19.95. ALL very misleading, and like I said, I read ALL of the fine print! They already have the money held in my bank account, so I will have to watch that it does indeed go back.

I subscribed to be able to do a search on a couple of individuals and found that the most public of information was showing as not available even though there are Facebook and Twitter accounts (I even used the more advanced feature of including ages). I wanted a criminal search done to see his background (drugs, sexual predator) since one is around small children. I was told these would only be public, unverified records. I asked the customer service woman to please terminate my subscription and she went into an explanation that it is a 48 hour free trial and on the third day if not cancelled I would be billed. I read the statement from the terms and told her to TERMINATE my subscription. Don't think I had it for more than 30 - 45 minutes. Waste of time and money.

This is consistent with every other review on this site about this company. I paid for a search, got zilch, and thought that was the end of it. However, I didn't realize USSearch would continue to bill me 19.95 a month forever. I tried to dispute on my credit card, but it said since ussearch had my card number it was a legitimate transaction. This is pure crazy-talk thus I am a bit confused what to do next. Here's hoping some regulator regulates this guy out of business. And I thought misuse of credit card info was the reason we could dispute transactions? Amazing this is allowed to go on both by consumer protections, and now the credit card companies are complicit. If anyone has advice on my next step, I'd be grateful.

I called USSearch.com customer service department before starting my membership... Asked them several questions about how their site work how many searches I would get with monthly 19.95... I was told unlimited. I asked what kind of results would I get. Was told basic info... So I paid for monthly subscription... What do I find you can't even do a search with USSearch you can only search with some other search site Omnisearch... Did a few searches, did one on my mother, father, sister & myself... Not one of the result from any of the 4 searches was even close to being accurate.

I entered into Google the name of someone I have not seen for several years just to see if that person was living in this area. I did NOT authorize a search, I did NOT authorize a payment and I did NOT give this company my card information, yet somehow they got my card number and charged me $19.95. How they got my bank information, I do not know. This should be illegal. I'm on the way to my bank now to stop payment and ask them how my information was so easily obtained by these crooks.

Confusing and misleading advertising. Search was inadequate and they tried to stick me on a membership without consent. Luckily bank denied the charges.

Total ripoff. Paid for background checks and results I received were for totally different people than requested. One was for a 43 year old... got results for his 86 year old father. Then next for female and got her son. I called to cancel and made complaint. I did not ask for refund, just wanted them to know I felt ripped off. Their customer service was rude and snippy. Guess they are used to complaints.

I paid $49.95 November 2012 for ONE search. They auto renewed TWICE (that I found). This is why we need BIG government - because of thieves.....too bad. (I'm a libertarian).

This company is a scam! No important info there. Just scam you out of your money and now you spend all your time trying to get rid of them. AWFUL!

This company refuses to take your personal information down when requested. Abusers can use this company to gain access to where their victim resides and their family members which places them in harm's way and severe danger. Companies like this need to be stopped.

Signed up for one time service. Attempted to find information about reverse phone information.. All I got back was "in process." This company is a scam. Stay away.

They will automatically enroll you in a worthless monthly service, and you won't be able to get them to remove you. Don't fall for this! Stay away! It's a sad day when we need to do a background check on the background check services to make sure they are not crooks that tell you they can find the crooks for you.

I did a Google search for a people locator and found USSEARCH was highly rated. The rating information appeared to be legitimate, so I opened an account which included a 2 day intro service followed by a monthly membership charge to come later. The first two names I searched came back with my address as their address. I repeated one to make sure I hadn't made a mistake in the information entry, but again my address was shown. I called customer service and spoke with a young woman whose native language was not English. She said their information comes from publicly available sources, and that their sources showed the person I was searching for lived at my address. I said no, I have lived here for 30 years and this person (who is under 30 years of age) has never lived here and is a total stranger to me. She insisted that this was public information and that I was wrong. I immediately demanded she cancel my subscription and make no further charges on my account. I contacted my credit union and cancelled the card for which they have the information. BEWARE THIS IS A SCAM.

I signed up for a search that was advertised at $7.47. I was charged twice for this amount plus $19.95. When I contacted them, they couldn't speak english well enough to communicate very well. They claimed they would refund the $19.95 and cancel the subscription. I followed up with an email to cancel the subscription as well to have this in writing. They never cancelled the subscription nor refunded the charge. I had to resort to complaining to my credit card bank who in turn did get one of the monthly charge off. Still waiting to find out if this is resolved or if this is going to be a continuing saga. I hope these complaints will seriously affect their business and they get shut down or prosecuted for fraudulent operations.

What a SCAM! I signed up for a 1 time search charge and then found they'd signed me up for a monthly fee. When I called customer service, they said they would cancel the monthly subscription but then said they would charge an additional $7.95 for an unlimited search for 7 days which I did not want either. The reason I didn't want it is because the info they supply is worthless. I found more on the person I was looking into on Google for FREE, far more that ripping me off for 35 dollars with the garbage they sent me. DO NOT USE THESE PEOPLE! The Attorney general should shut this scam down for good!

I was trying to check the background of my daughter's new boyfriend. Entered a search that was said to be free for two days. I was charged 17.48 and 17.47. I'm now told that the changes are a discounted rate for searches and they won't return the money to my account! Be careful with this company! They like to charge more than it states in their online website says!! I'm not at all happy!!

This company advertising as $19.98 for a search. When you go and purchase they tack on two more additional charges! I was charged 3x. And the report showed NOTHING that I already knew. If you want a background check, DO NOT GO HERE! Just go to your local authorities website and do a search. Everything that shows up is everything you can publicly.

Was needing the phone number for an old friend, for an insurance claim. USSearch was the only online service that claimed to have his phone number (when I typed in his name and last known address). So I paid their $2.50 fee, and then learned USSearch not only didn't have his phone number, they didn't even have his full address... just the city info that I had typed in originally! When I requested a refund from their overseas (Asian?) customer service number, I was offered a "free search credit" instead. When I refused that, and reminded them that their website's "preliminary search results" (before I paid) showed a check mark next to the "Phone [number]" column for the person, they reluctantly agreed to the refund, saying it would take a week to 10 days to process. While I am satisfied to get the refund, I don't appreciate being deceived/misled with bait & switch search info. What a waste of time!

I did not ask for any report. I searched my husband's name just out of curiosity. What I found was two people listed as relatives that we have NO RELATION TO! I have checked this information for years off and on and these two people have never been listed before. A phone call to US Search was beyond useless. The manager that I asked to speak to said there was no way of changing the incorrect information. He said that this information was from public records. There are NO public records of any connection with these people. US Search mistakenly put in wrong information. I have managed to find this family on Facebook and have notified them of this incorrect posting on US Search.

I was informed by BoA that they believed three fraudulent charges had been made on my Visa card which was in my desk and used only for one type of purchase from a single vendor over the prior 3 months. On 08/18/13 a charge was made on my account for $45.85 by US Search Services. This charge was not initiated by me. I'm single and live alone.

I had dealings with USSearch on 7-5-13 for a charge of 25 cents on a special. They are now being monitored. I become VERY violent when ** steal my money. I started checking my online bank account several times and the only charge they have placed on my Debit Card is the 25 cents. I am very, very, very careful and use Screengrab from No Nonsense Software. I take a picture of every USSearch page so I have an exact copy of the transaction. I did get most of what I wanted, but they have room for improvement. I have had problems with some other search co.'s but I cancelled the cards and that was that - as my bank will not tolerate Frauds... You people must take a copy of each page, "step by step" when dealing with ANY ONLINE CO.

I went online to do a free people search with this company. I then requested a criminal record check that was listed as an extra charge of $4.50. I got billed for the criminal lookup and unbeknownst to me was billed $49.95 for an annual membership that I did not intend to join. Numerous customers have complained of this deception on Billguard. Be extremely wary of US Search. They will rip you off. Do a Google of Billguard to confirm this.

I have never heard of this company and never signed up to search for anyone. Thankfully, I noticed a mystery charge on my credit card statement dated 3/30/2013. I submitted a dispute. From the looks of it, they are a pretty shady company. Good luck to everyone with your disputes. It's no fun to find unauthorized bogus charges. You've got to check your statements. I am lucky to have caught it soon enough so I can dispute this crap.

I decided to background check a friend before I start dating him. It didn't show any problem with his background. To test it, I did it for my ex who had conviction for battery and a doctor whom I knew was arrested for drug. Both you can find by googling, but the US Search report showed none of them. They charge $40 for giving useless info, which is less than free Google.

I used USSearch to check the criminal backgrounds for two people that I know (two for the price of one). I knew from other sources (such as looking at actual justice system records) that they both had criminal records and I wanted to see if there was anything else they'd done that I missed. The reports from USSearch came back empty. That really surprised me because there wasn't even anything about the records that I already knew about. I asked for my money back and was told to pound sand on that as they cannot return my money. They sent me a list of why no hits might have been found, but no items on the list applied. So in the end, it looks like they'll maybe, sort of, try to look up information but cannot return your money if they can't (or won't) do the job. They offered to do a free search, but what good would another useless search do me?

Today, I found a $55.90 charge on my credit card from INT*US SEARCH SERV. I did not sign up for this service, and somehow they got my credit card info. I will be contacting the police and the Attorney General if they do not refund me immediately!

I was promised an asset search within 48 hours. I called to check up on it and they claim they never heard of me. They have no record of the transaction, they can't find me anywhere in their system. They have no intention of returning my money. Yes they did take the money and ran! I am filing a complaint with my bank but because I put this on my debit card, it will be more difficult to reverse the payment. This company is absolutely fraudulent.

Five days ago, I did a background check on a potential tenant and was charged $39.95. The email I received minutes later said the report was in progress. I checked the next day and it's still in progress. Then, I called customer service (call center is based in India), where I spent 45 minutes on the phone with this person, mostly asking him to repeat himself because I couldn't understand him. I asked numerous times to speak with a manager but he said he could take care of my issue. Finally, I demanded to speak with a supervisor and he hung up on me. I called back only to get another person I had a hard time understanding and also said she could resolve my issue only to be on the phone for another one hour plus. She apologized and convinced me I would have my report within 24 hour.

Eight months ago, I took USSearch up on their offer of one day of searching for 99. I looked up one name, and left the site being extremely careful (as I always am) not to sign up for anything. I never gave another thought to the matter until today. Today, I noticed that USSearch has been stealing $19.95 out of my Discover account every month since December of 2011 for a total of $179.55. This flat-out, gob-stopping robbery has led me almost to the verge of livid rage and whenever some side-winding charlatans try their chicanery on me well, you'll see wigs on the green pretty soon.

I did two phone number searches for $0.99 each and was billed $19.95 twice. I did not authorize the charges. I called my credit card company to report them and to contest the charges. Very sketchy organization! Crooks!

I had agreed on a $16.95 charge but in reality, it was $56.85. I was not happy at all with the service and I did not agree to being charged $56.85.

On 5/2/2012, I used this company to do a $0.99 reverse telephone look-up to track down the company that had contacted me. On 5/3/2012, I viewed my bank statement to not only discover the $0.99 charge, but also two additional charges of $19.99 each for two other companies (US Search and Identity Protect). I called my bank and found out these were to be monthly recurring charges. I called the number my bank provided and talked to customer service. They indicated they would take the charges off and they did on 5/4/2012.

I signed up for a free report on April 16. Today, I received my credit card statement and have four charges on it, totaling $79.08. I am being charged for something I did not order, but once I entered my credit card number, they took free rein and kept charging me. I intend to contact the Better Business Bureau, among other places. This website must be stopped!

I paid online at their website for two people searches at 95 cents each at USSearch.com and was charged $19.95 each month for monthly subscription. These were unauthorized charges.

I used the USSearch.com people locator service to find a cousin. I authorized a payment of $2.45 . Of course, all of the addresses and phone numbers I received were old disconnected numbers but it is in the fine print that you pay for their search, not the results. My complaint is that I was billed in addition to the $2.45 a $14 charge which is a recurring monthly charge that I did not authorize. I have an email receipt for the $ 2.45 charge but there is never any mention of a recurring monthly charge of $ 14. When I called in to complain within an hour of this transaction, I was assured that the charge was removed. After checking with my credit card company, the charge is still there.

Exactly what you'd expect when you check your credit card statement a month later. Oh, I signed up for a monthly service, huh? Being that the services provided were completely useless (I was sent a blank page), and being mysteriously subscribed to their monthly service plan, this business is a total scam. Class action, anyone?

Today, I paid for a background check. When I clicked on "Search Results," all I got was a blank page! When my wife called to complain, the girl who answered the phone refused to help. I also paid extra for the report to be emailed to me. All that was emailed to me was a copy of the order. If this company does not give me my background report, then I want my money refunded ASAP. I’m very disgusted and so sorry that I chose them.

I requested a search and gave full info, including an SSN, birth date, last known location, etc. The report I got was for a different person in a different state at a different age, who was still alive. I later learned that the person I was looking for had died two years ago while carrying his SS card. USSearch should have checked death records instead of giving me false information on a person with the same name. When I complained, they had no explanation and refused to refund my money as they "located a person with that name".

I have a psycho Maria ** who obviously can't take rejection well. As she takes it to the web your page to post me as **. It's not me but has associated me with a whole lot of other people on the web. I have numerous times tried to remove it and it keeps appearing. This web page should have a disclaimer that you can only post yourself not others especially if you have no family ties. All because she does not want me to appear as the wife of her father. She makes list on my name posting people I don't know nor do I wish to associate. Please help me look into this. She even writes under my son's name and we do not have memberships to any of this web pages and when I try to register for free, it says I already have an account. Thank you and hope to hear from someone that can help me. I spent $15 faxing you information so that you can help me undo what this psycho has posted. Get psychos like this off your pages and the internet.

I paid for a one time background search and the web never informed me that I was subscribing and would be charged monthly. I eventually learned that I was being charged $59.95 monthly and was forced to cancel a subscription that I never authorized. I had agreed to pay $19.95 for my original search. When I learned they had been charging me repeatedly, I tried to enter another search and was denied. This is a scam!

I requested to cancel my membership and be credited for the background, membership fees, and social networking checks. I was told that I would only be credited for the social networking and cancellation of my membership. The service they offered is a complete scam. The information provided is vague and ambiguous. Google provides the same information for free! I am requesting a full and total refund of the monies that I have paid and proof of cancellation.

I wanted to use this service one time. But now they keep billing me monthly. They are difficult to contact, slow to respond and are not helpful. Also, their information is not complete. They are a a scam. I hope to be rid of them asap.

This company is a rip off! They will over charge you.

I purchased a background check on a neighbor. This person has had multiple arrest and since 2004, only one showed up. This company, to me is fraudulent. How can the other arrest not show up. I went to the sheriffs office and was able to pull up four more. This site is not worth your time or money. I bet they blame everybody else about not reporting. However, I did not find out about this companies reputation until after I purchased the report and knew something was off. I would not use this company again and I will make it a point to make sure no one else around me will be in the dark.

I paid for $0.95 one-time search but they started billing me for monthly service at $19.95 without authorization. Waiting for (apparently off shore) customer service took a long time and then I was cut off. They "accidentally" hung up, so I had to call back and go through the same long wait again. Finally, I got hold of a person who had "trouble" finding my account. Person agreed to stop monthly billing but would not remove current charge that was levied the day before. I had to complain and ask for a supervisor and then he agreed to remove the current charges. This company is a total scam. They first tricked me into spending the $0.95 by providing information that falsely stated they had the info I was looking for (marriage records for my recently deceased mom). Actual records were for a name that was close, but not the same as they had indicated. Overall a rip-off. Don’t waste your time.

I never did any business with them. They got my debit card number and tried to take money out. First they started with $99 and decreased down to $3 when they couldn’t get the higher amounts out. They attempted this about 7 times. I’m on phone with fraud center and my bank for an hour. Shut this website down!

US Search removed 377.70 dollars from my debit card. They said it would only cost $19.95 per month to use their services. However, they have taken out of my account 23 times, when I used their services once (1) time. I just noticed this. I kept wondering where the money was going. I have the proof as to what they have done. And I would like some kind of reimbursement for this from them. This is a racket. And the government needs to do something about it. They are criminals. This company needs to be checked out. I am not the only one that this has happened to. I see many complaints about this company. Please help me in this situation. Thank you. If you need my proof, please just ask me and I will send you copies.

I did a search which is supposed to cost $0.95 and then they billed $19.95 a month if you don't cancel within 2 days. Problem is, they don't cancel even when you call. You mysteriously get cut off or your account information doesn't match what they have on file, etc. These people have a nice scam going.

I can't believe this absolute ripoff. After unwanted calls to find out who I took my last $50 and bought a visa gift card so I could pay .95 cents, I got nothing. I checked a couple of hours later and they had taken over $44. Did I deserve that? Should that kind of stuff happen to anybody, let alone a chaplain? I'm a poor man that lives his life for God, I needed that money. God knows the wrong of these people. We want to forgive and pray for them. Our Father don't like uneven scales and when we don't get what we pay for or overcharged, He doesn't approve.

I did one of their $3.95 searches (which was 100% useless) and now I just noticed I'm being billed $19.95 every month. This is a scam.

I did a search on myself for 95 cents. They charged me $19.95 for the search. Eight days later, they charged me another $19.95 for identity protection that I did not ask for. Both charges reoccurred the following month. I did not catch this for several months because I don't check my statement on a regular basis. I was charged $39.90 a month for four months because I conducted a 95-cent search on myself.

I was informed of a one time $3.95 fee for a search and now I am being billed monthly, $19.95 for a fee I did not agree to.

I did a $.95 search and the company started billing me $19.95 that same day and again 20 days later, they said when I used the .95 cent service it was linked to a membership. What a scam. I called my bank. They are disputing it.

I really don`t know. Two months ago, my account got debited $19.95 and I never used this service. I just want my money back. I live on disability, which isn`t much since it comes from the government. I have to do without my meds because of this company.

They provided a report, but refused to add the date of the report or the length of time of the search to the report. What good does a background check do if it is not dated or does not specify how far back they search? A total rip-off of a company. They refused to issue a refund and said you get what you get.

It was a harrowing experience. I agreed to a one-time $9.95 debit from my bank account, only to wake up this morning and find 2 $19.95 extra charges on my bank statement plus the $9.95 charge. I cancelled their service last night within hours of receiving my report, which in fact, was not the information I requested. I have tried to call them but got no answer. I have sent them 3 emails, my account has been closed, but I have not heard back from them regarding the two bogus $19.95 charges. This company must be shut down. They are bilking people out of millions, and it is totally illegal.

Ussearch.com is purely a scam. You believe you are only doing a "number search" for a minimal fee but that automatically signs you up for a monthly "program." When I called them to exit this program, the operator yelled at me and hung up on me.

I agreed to a $0.99 charge for a search. But upon receipt of my credit card statement, I was charged $0.99, and also a totally bogus charge of $19.95. I only agreed to the $0.99 charge. I filed a complaint with my credit card company, asking them to delete the $19.95 charge. These people should be investigated and prosecuted for theft.

The company charged my debit card $19.95 for a service I did not sign up for. The company charged my debit card $9.95 for a bogus report that contained no information and did not match their website's product description. This is a bogus scam.

I was depending on USSearch.com for an accurate and complete background check but what I got was an inaccurate, very basic and incomplete report. They charged my credit card in the amounts of $62.85, $2.90 and then $19.95. I called the customer service number the day after purchasing the background check to complain and ask for a refund and to cancel my membership within the two-day trial membership window. I did not receive my refund but I was assured that my membership had been cancelled.

They took my money. Then, after nearly a week and complaints, they can back to say that the person had a clear record. They were the ones who told me about her record in the first place. The court showed there were substantial records and many felonies. They were rude and said too bad. I'd not use them again.

I signed up for a .95 cent charge for an address search. The bright red button which said add to my cart clearly indicated that this would result in a 0.95 cent charge to my credit card. The search was fruitless and yielded only old addresses that did not work. So I thought no big deal, it's less than a dollar.

I ordered a reverse phone number search for $1.90. The fine print was light gray on a white background and nearly unreadable. It indicated that by taking their $1.90 offer, I was agreeing to monthly charges of $19.95 for a "membership".

I signed up for a .95 cent charge for a reverse phone number look up. No results were ever found, but instead noticed my card charged 19.95 each month without even realizing it. I was going through my checking account and found the charges. I called and the representative said he understands my frustration and he himself would never even use his card online (probably because he understands the scams that companies like his thrive on).

I did a reverse sarch for one phone number for $ .95 cents. I then noticed a charge for 19>95 three months later. Going back I was charged $ 19.95 each month. When I called they said that by requesting the search I became a subcriber and I will pay a monthly fee. Asked for a refund. No refund but they did try to sell me another subscription at a lower rate. Had to tell them three time to cancel. This company is just a rip off.

US did a "property" search on the house that I reside in currently. He went through this service and obtained false documents, which I am assuming that they provided him with. I am presently involved in a serious legal matter where me, as well as my children's safety is an issue. My former spouse has utilized this blatantly false document to submit through his attorney for the court. The "property" document was clearly falsified because they used and combined all sorts of information that were irrelevant to each other. Also, on the copy of the search that I received via my attorney, it can be clearly read in his emails to the company: "Have you found that (blank) owns the property yet?", I don't want to use names here. This company is a fraud! But the fact that their fraudulent "searches" put people lives at risk with these lies is inexcusable and they need to be held accountable.

I had my daughter do a reverse number look up for me using US Search. My Visa/debit card was charged 95 cents for the look up, which was correct. A few days later, I noticed that I had been charged $19.95 on 1/10/11 and $19.95 again on 1/13/11. I just wish I had known about their scam prior to us using the service.

I attempted to locate information using their website, hoping to locate a death record. After agreeing to pay fees for information to conclude my search (12/2 and 12/4), the information was wholly unsatisfactory. I did not get the info I had originally intended, that's fine. I paid $33.95 on 12/2 and $19.95 on 12/4. ** me. Lesson learned. Now, I noticed a pending charge of $19.95 on today's date, 1/2/11. Why? I have no idea. Did I somehow subscribe to something? I don't believe so. I am ready to close my checking account because they have access to arbitrarily charge whatever, whenever.

I feel the same way Pedro of San Antonio does and to top it off, I now have a new charge that is supposed to be a monthly membership charge. I feel horrible and confused. Something must be done. How can they get away with something like this? I will call my bank and I will inform them of the situation and cancel the supposed membership.

On October 15, 2010, I ordered a one time search for $0.95. On October 18th, a charge appeared on my bank statement for $19.95. I did not authorize this nor did I catch it on my bank statement. Another $19.95 charge appeared on my bank statement on 11/15/10. I did notice this and notified my bank that I had not authorized this. They have not done anything about it yet. I just noticed yet another charge on my statement for $19.95 on 12/15/10. How do I stop this?

Over $130 was erroneously charged to one of my credit cards by US Search. I do not know how they obtained my credit card number. An investigation is ongoing.

I was searching for a fellow I loaned some money to. I paid a fee of $37.85, but unbeknownst to me I've been charged an additional $19.95 every month including that first month back in May of this year (2010). Well, considering the time that has elapsed, $19.95 times five (months charged thus far on credit card) is equal to $99.75.

All I needed were the exact dates - one was in 2002 and the other in 2003. They did not provide any info but instead wanted me to buy county search for $59.99 *** me once, shame on you. They still want to keep my $19.95. Do not bother using this so-called search.

I use their service to find an old friend of mine and was charge $1.90 for a one time for basic information, However, two days later, I checked my account and was charged $19.95 without my knowledge. When I was registering, I looked very carefully and made sure that there were no hidden fees. But I guess I was wrong. What upsets me more is that they charged me with out my knowledge. It is because of companies like that is why I don't want to use my card over the internet anymore.

Immediately after I placed a search for information on their site for one individual at a discount $1.90, $19.95 was billed to my credit card for membership! I did not or was not aware of joining anything, plus I was enrolled in their identity protection service at $9.95 a month! This needs to be stopped. I have contacted our State Commerce Department also.

I was looking for an address and phone number. To my surprise U.S. Search.com was stealing $19.95 from my account for two month on services that I had no clue about. Who would knowingly pay that much for such information? I called and asked for a credit which was issued. A day later, there was a charge for a U.S. Identity protect service worth $21.85. A month later and a charge later, my identity was stolen! Do not use this company or any of its service. It is totally a corrupt company. I have called the police and the Better Business Bureau.

I Google my name and came up with much personal information, including my home address. I work in corrections so I am very concerned about my information being public. I emailed the company telling them this and asking them to please remove my information. They responded that I would have to mail them a letter, along with a copy of my drivers license to make the request. I don't feel I should have to do that, and wouldn't send them any further personal information because I don't trust this company.

I was looking for an address and phone number. To my surprise, U.S. Search.com was stealing 19.95 from my account for six months for services I had no clue about. Who would knowingly pay that much for such information? I am filing a complaint with the Minnesota AG office. Please stand up and fight against this fraud.

Somehow, fictitious persons and alias names for me and my 'ex' spouse's relatives are showing up on US Search. One alias for me (L *****) that was created without my knowledge or consent showed up on my Experian Credit Report. I had to write them to get it cleared up. The name is now a fraudulent relative of mine and my ex spouse. I have a new alias that I did not create: Susan D. **, and I am hoping it does not show up on my credit report. I have written to US Search to clear it up, but nothing has happened so far.

I agreed to a 97 cent charge on 8/25/10 for one phone number. I gave my Visa/ATM number thinking this was a reputable business. I was charged without my knowledge or consent for a membership on 8/27 and only found out about it because I checked my bank account. I contacted customer service by phone and told me I would be refunded the money for membership and also send an email confirming I was to get a refund. I checked my bank account for the refund and they charged me again on 8/31 an additional $19.95.

US Search has been withdrawing money from an ATM into my account without authorization. When I call, they are closed, so I could not cancel any memberships with US Search.

I subscribed to the service for a few months at1$4.95 a month and when I decided to cancel my subscription, I discovered they charged me $79.95 for some other service that I never authorized. After informing customer service of this, they informed me that I had subscribed to that service for a few months and was just now being charged for it and they couldn't credit it off. Just another internet scam operation.

I ordered a one time special offer search for $0.97 (1/2 off) and discovered later that I was being billed monthly at a rate of $19.95/month. I complained about the two charges on my credit card for $19.95 each and they refunded only one. I ended up paying $19.50 for a service I never asked for.

Did a one time search and have been billed monthly since then. What a rip off as they would only credit me for two out of four months. This needs to be a class action law suit.

I purchased a 1-time search of a deadbeat customer for $0.95 to chase down payment. Adding insult to injury, the search website scammed me out of $19.95 for 2 months plus charged me the $0.95 for the one search. When I noticed it on my credit card statement, they would only delete one of the two $19.95 charges. Please shut them down! I've been over charged $39.90. Upon complaining, they said they would refund half of that only.

I saw an online ad for a one time search for 97 cents and I did it. Then I got a monthly charge of $19.95 on my next credit card statement. When I called to ask them for credit, they said that I had signed up for this service which I had not. I signed for a one-time only search. They agreed to cancel my account but would not refund.

I wish I had done a search on the search company before I ordered! I paid for a one-time search. When I tried to log in again to see the results, the site did not recognize my e-mail or password. They did not send a confirmation to the e-mail they had, but kept asking for a confirmation number. I called the office during normal business hours, but the message was that it was after hours (it was not). The payment had already gone through, but after reading the other complaints for further (hidden) charges, I talked to my bank, and the only thing I could do was to close my card. I will have to update Netflix to a new card number, but US Search will not ding me for any more charges down the line. If you have already ordered from US Search and given them your card number, the best thing to do is cancel it now before they charge you some more. A very shady company; I don't think it is a legit outfit. I had to cancel my card and go to the bank for a new one.

I used their website www.ussearch.com to do a people search on 4/29/2010 for a one time introductory offer of $4.95. I looked carefully to make sure I was not joining membership or anything but only wanted the one search. I now find that they are charging my credit card monthly and have done so for 3 months without my noticing it. This is a scam, and their website ** you in to it by not being clear. In total they have charged me $14 a month. I have had to search on the web to find a way to contact them and get my money back. They are only willing to "cancel my account." They refer to some terms of use of their site that says I can cancel but it automatically renews each month if I don't call them to do so.

I found US Search, Inc. on their website USSearch.com. I did a $19.95 search for 1 person only. The company charged me $35.85 without my knowing it to become a "member". They also billed me an additional $19.95 the following month for a continuing membership which I did not sign up for (This was later refunded per my protest on 7/29/10). They said on a phone call on 7/29/10 that the fee includes 6 background checks (I only requested 1). They will not refund my money except for the "continuing membership" charge (billed for that following month) refund which, of course I never signed up for. Bottom line is that I got ripped off for $35.85 which they refuse to refund.

I could not print more than one page of an 8-page report that I paid $60 for. I had to cut and paste HTML code to a new document for an unformatted copy to print completely. This appears to be an attempt to make someone buy another copy of the report. There are commands like print Hide used throughout the code of the report you get, even though it offers you a button to print the report.

I was looking up someone and I chose the payment for 95 cents or 1 dollar and they are charging me $20.95 for what i didn't even get to see. This has never happened to me. I will never use my debit card, no more online, for nothing else. There's too many scams going on and now I'm in the mix of one. I want my money back.

This site has personal information pasted on Internet. When asked for information to be removed, they stated there was no way information could be removed without sending in my copies of my legal documents, and the customer service agent eventually hung up on me because of my persistence to have my personal information removed from their website. Possibility of ID theft ad.

They refuse to remove my private information. For those that have the same issue, please contact the California State Attorney General at the following link, and file an online complaint. Don't waste your time with the Better Business Bureau: **.

They have published false information about me without my authorization and to remove it for one year, they demand $10 to be paid to them by credit card. I do not trust this crooked company. I have been associated with some dangerous people who share the same last name as me. I have received threatening calls and I am scared of falling victim to identity theft criminals.

My husband is in the job market so we decided to check his background information to review it for accuracy. I paid $39.95 to US Search website to provide their acclaimed "in-depth, quick and accurate" search results. The results were quick but they were certainly not in-depth, nor were they at all accurate.

Privacy violation! My husband and I are listed, everything is on there--cell, email, property value. You can purchase more info for $10.

These criminals must be stopped! What body governs these unscrupulous parasites? Publishing inaccurate information then charging you to remove information you never authorized be published in the first place. Why isn't our government protecting us from being victimized? I'm sure they're perpetrating a fraud!

I contacted US Search after I realized a lot of information sites were listing US Search as the source of their information, asking them to remove my data collection. They responded with an email saying that they have no problems doing that, If pay a $10 a year to remove the listing. I responded to this message, implying that I did not think I should be paying $10 a year for information I never agreed to have listed on their website, and they sent me the same duplicated message back to me about their Identity Protection Program. It's apparent to me that the customer service is just a facade and I'm left with the feeling that I'm being blackmailed with my personal information. It's apparent to me that the customer service is just a facade and I'm left with the feeling that I'm being blackmailed with my personal information.

After searching my name on Google, I was able to find out very private information about me on USSearch.com. After emailing them to try and get it removed from their website, they told me I had to pay $10 to do this. What about is this not identity theft or at least fraud? This company needs to be shut down. Anyone can find me by searching Google.

We called USSearch.com back in Feb. 2009 to have our personal information removed from their website. They told us to send an email to cservice@ussearch.com with the names and information we wanted removed and it would not be a problem. They did remove the information at that time. On March 4, 2010, we went back to USSearch.com to make sure the information was still removed from the website, but to our surprise, some information was put back on their website. They put our names as being relatives to other people with the same last name.

I purchased a "Nationwide Criminal Background Check" package from this online source for $59.95. The information was needed for a custody court case. I am certain the person who I was checking has had multiple arrests in various states (hence my need for a nationwide search). The report I was provided by this company has two records with very incomplete information. I was able to access more information through the county online public record option so I'm sure the information is easily available.

In attempt to run a background check on someone who was going to be staying with young children, I paid this company $39.95 for a promised background check. I did not receive anything other than a few real estate addresses and their values. Any link they provided were for more information only if I paid more money. I immediately requested for a refund because of their inadequate service, but was refused.

They are using my dead grandson's profile to drum up business. They are displaying his name, address, picture, and some of our family members' names. They have a caption that says they can get Matt's email, phone number, etc. They can't get any of that at any price. They want to charge me a fee to alter the info. Huh? Dead is dead. How do you alter that?

Recently, I was looking to obtain a copy of my own background check to see what information was in the report. I decided to use US Search as the company to perform the service. The product chosen was the Advance Background check. The results were very poor. The current address listed nine in my state, which has actually only been three. It gets better. There was nothing on the criminal records at all! I did have a traffic violation in 2007.

This firm searches records that, while public, are not easily obtained by other individuals. In order to protect my privacy and members of my household, such as my minor children, I want to be removed from their database or from search results. They will only do this for a fee of $10 which I believe is unjust.

After googling my own name, I noticed a site called 123people.com ranking very highly at #2. US Search advertises on that website, displaying all kinds of personal information, including my age, current and former addresses, and the names of my relatives and their locations. All of this is just one click away from googling my name, and it is readily available without my authorization. When I contacted US Search, I was told this was all "public" information and I would have to pay $10 annually to block this information from being displayed.

I called to cancel the product on the day I accidentally got on their site. It wasn't the site I thought it was. And now, this Jeffrey says I need to email them to cancel. This is the number they gave me to cancel, 80174267. Please help, I just lost my husband and son and I don't need the aggravation. Consequences: severe depression over them not cancelling their product.

My complaint is with the company called USSearch.com. I have notified them by internet and phone and letter to delete my personal information from their website. I spoke with customer service and someone named Anthony ** who apparently is the manager. I was told that I have to pay $10 to take my personal information off their website. Is this legal? I contacted Anthony ** on 11/4/09 and 11/9/09. On 11/9/09, I left a message on Anthony's phone indicating that I will file a complaint with the consumer protection agency. I did not receive a call back . It is my belief that US Search will not honor my request to remove my personal information off their website unless I pay $10, which I will not do. Please let me know what other recourse I have. I am also going to file a complaint to the state that I live in. I am hoping that someone can help. I have noticed many complaints concerning this organization.

I was searching through the website and discovered my name and personal information on their website for anyone to discover. When I called and asked that it be removed, I was told I have to pay $10.00 to protect my privacy. I should not have to pay anyone $10.00 for my privacy and protection, when I didn't request my personal information to be added in their website.

I spoke with Lance from a company who told me all I needed to do was to email cservice@ussearch.com my name, city and state in order to remove my name from showing up on their site, since I never authorized it to be on there to begin with. I got an automated email back stating I needed to pay $10 per year to keep it off. I am not giving these people my credit card info so that they can rip me off!

I notice my account had been debited for $120.90. I called customer service to see how they got my information and to let them know I had not asked to search anything or anyone. Today is the first time I ever heard of this website. She asked for my credit card. I told her I didn't have a credit card. They told me to call back with my account number. How can I call back with a credit card number when I don't have one?

I used this service to get very poor and wrong information. No problem, I won't use it again. Now, I found out they are giving out my debit card number, and being billed by Shopper Discounts, 800-889-8776, CT. I called and they told me that ussearch.com signed me up! Consequences: billed $12, I called and am supposed to get a refund. I am mad as hell at US Search now! Who else have they ripped off?

I authorized $1.95 on my Debit Visa for 24 hrs, to search for a lost friend. The company asked you to supply additional info to help them search. Nowhere on the website does it say it will charge you an additional $39.95. Upon calling the corp, the gentleman on the phone said it was charged, it will stay charged. I added the info so I had to pay. I told him nowhere on the site did it inform me that I had to pay for adding 3 more sentences. He said it did. I went back to the website and still can't find that clause even in the small print, so I had to pay it. Now, I am concerned that they will take it out every month.

USSearch.com is posting my information on their website without my permission. When I asked them to remove my records from their database, they were asking me $9.95 to do that and it was guaranteed for only one year. Please help me remove all of my records from their database. Thanks in advance.

I cannot find an address. I was searching for lost classmates for reunion in July and paid $9.99 for a day to use their service. They are billing my Discover credit card each month for $24.95 for services that I do not know about.

I paid for a 24 pass with USSearch.com and was correctly billed $6.90. The date and time of the order was 2009-02-11, 21:35:34.0. USSearch.com then added their Search % Save Membership 2009-02-11, 21:36:40.0, one minute and four seconds later. I never ordered this product and never used this product. The monthly charge for this product is $24.95. I neglected to closely check my credit card statements until today when I discovered that I have been charged for 8 months of service that I have never used.

What a complete waste of money (and they are loaded with spyware). For $40, you get a map and neighbors near the person you are researching. That's it. A known felony does not even show up and their excuse is that they cannot get all state records. So, go to **, do a reverse address search and save yourself $40.

On March 27, 2009, I got online to try to find an old friend and ordered the "one time search" from USSearch.com. An email with my order confirmation and tracking # was received almost instantly and then a second email was received telling me how to access the information they gathered on the person in question. I accessed the information with no problem and saw a $1.95 charge on my credit card a few days later (3/30/09) as I expected.

I paid them $40 for a search, but I never received any info. I went to the site and manually retrieved my search results, and they provided no information. I found more in a public record search than they did and it was free. I'm out forty bucks and I have no information upon which to make a major decision. This company has been a liability, not an asset.