
US Search Reviews
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About US Search
US Search is an online tool that provides background checks and person searches. It pulls information from public records, including criminal records, social media profiles, property records and more. You can search by name, address or phone number. The site offers free basic searches, but you'll have to pay for a membership to get more in-depth information.
- Free basic search
- Hassle-free cancellation
- Sources updated daily
- Trial membership available
- Extra fees for premium report
- Subscribers don’t get all add-ons
US Search Reviews
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Reviewed June 2, 2025
So many calls, from SOOOO many people when looking f/ Healthcare w/ "Pre-Existing" conditions. They want to ask many Q's and answer few to none. If you ask the wrong Q, Goodbye Have a Nice BLAH BLAH BLAH. Be Accommodating, a Good Boy/Girl, Roll Over with your Tummy Up, BFF for a few mins. Just wish the site would show a "Running Balance" whenever a charge is added to each and during a session, my only disappointment, and hopefully won't have a heart attack at the payment screen! Maybe I missed that Option?
W/ my training/education, I can spot the Liars, Scammers, Crooks and Ne'er-Do-Wells to a precision, 99% of the time is my Record so far, and yet, we ALL need help sometimes, I go to US Search over ALL other sites, (Avoid Tr__hF_nde_at all poss.!) and I get what I Need/Want and can actually make a disciplined/educated decision to interact w/ an individual, or mosey on down the dusty trail, disappear, like a ghost, with my Passwords, Accts, Contact(s) and Financial(s) and Sanity in this World of Crooks. I sleep wonderfully because of US Search, how 'bout Ya'll?... KASPER
Hi Paul,
Thank you for taking the time to share such a thoughtful and colorful review—we appreciate your honesty and unique perspective. We're truly glad to hear that US Search continues to be your trusted tool when you need to verify information and make informed decisions. Knowing that our service helps you maintain your privacy and peace of mind in today’s digital world means a great deal to us.
That said, we recognize how having a clearer, real-time view of charges during your session could make the experience feel more transparent and user-friendly. In compliance with applicable laws, all key details—such as billing terms and automatic renewal policies—are clearly presented before any payment is submitted, and users must actively agree to these terms before being charged. Still, we truly appreciate you highlighting this, and we’ve shared your feedback with our product team as we continue working to enhance the overall user experience.
If you ever have questions about your charges or need help navigating the site, please don’t hesitate to contact our support team by calling 888-712-0108 or emailing us at support@ussearch.com. We’re available Monday through Friday, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time), excluding holidays.
Warm regards,US Search Support Team
Reviewed April 17, 2025
Came back to US Search to locate an alumnus from my UW research group. Managed to get some contact information, though I have no idea if it is still valid. I expect the leads provided will be helpful. I looked up my own information, while I was at it, and found many errors. Is it possible to submit corrections?
Hello Richard,
Thank you for your feedback and for choosing USSearch. We’re glad to hear that the leads provided may be helpful in your efforts to reconnect with your UW research group alumnus.
Regarding your question about correcting personal information: USSearch provides public record reports compiled from various third-party databases and publicly available sources. Because we do not create or manage these records ourselves, we’re unable to make modifications or corrections to any of the information included in a report.
If there’s anything else we can assist you with or if you have additional questions, please don’t hesitate to contact our support team at 888-712-0108 or by emailing us at support@ussearch.com. Our team is available to help Monday through Friday, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time) (Holiday hours may vary.)
Thank you again for reaching out.
USSearch Customer Support
Reviewed Aug. 6, 2024
Sometimes, US Search doesn't have accurate data, but this time, they did! The older I get, the more I want to connect with friends I worked with, or knew from my neighborhood. US Search is a big help. I am on a fixed-income budget, so the program is a bit much for me to justify. I will continue for the rest of 2024, maybe longer.
Thank you so much for sharing this kind review about your experience with our services. We are happy to hear you're pleased and found the information valuable!
Reviewed Dec. 15, 2023
I needed an address verification service to update my clients' addresses for holiday cards. It delivered 100% what I needed. I believe my holiday cards will have a much lower rate of return-to-sender this year as a result of my updated addresses. Plus it's easier to stay in contact with my current and former clients. Thank you, US Search.
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with US Search, and we look forward to providing you with our services again in the future.
Reviewed Nov. 19, 2023
This report gave me all the information I needed to realize all the property my uncle owned was suppose to be given to me from my father's will. I was suppose to inherit that property. My uncle kept it all! What a vulture my uncle was. I trusted my uncle when he said my father had nothing for my brothers and I. What a sack of **.
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience using US Search, and we look forward to continuing to assist you in the future. Thank you!
Reviewed Aug. 27, 2023
Found out who my bf been w and where. Easy to use cheap free trial. I will def be using for months. With this app I will be just as good as FBI or CIA. This app is like a private investigator at my fingertips! :)
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience using US Search, and we look forward to continuing to assist you in the future. Thank you!
Reviewed Aug. 6, 2023
I found the person I was looking for. Unfortunately she passed away but there was other information that I wanted to know I have also used it to look up friends and family members While not all of the information was included locations were accurate. Very pleased with US Search.
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with US Search, and we look forward to providing you with our services again in the future.
Thank you!
Reviewed July 19, 2023
Jason was wonderful. He listened to my questions and asked questions to see more accurately what my needs were. He was patient, courteous, and extremely helpful. I'm not tech savvy and he was so supportive!! He guided me to where I can see the information on the website. He was extremely patient with my detailed questions.
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with US Search, and we look forward to providing you with our services again in the future.
Reviewed March 29, 2023
A friend recommended this site for our high school class reunion. It has been a blast finding friends that I have not talked to in years. This is our 50th and it's big. I just talked to Adrian and he was delightful and very helpful. There was a girl I talked to when I first signed up and she was delightful also. Great staff! Great site! Great fun!!! I will be referring your site when I can. THANK YOU SO MUCH FOR DOING WHAT YOU DO!
Reviewed March 28, 2023
I was able to have a short term subscription with USSEARCH and had success in finding some folks who had left our area. When I decided to close the account, it went smoothly just by making contact by phone. The agent even suggested to let me run the account out for the remainder of the month as there were many remaining days left on my account. I would recommend their services.
Reviewed Feb. 3, 2023
I use USSearch in my genealogical research to find living relatives. This is an invaluable asset in identifying DNA relatives. For me, it's an essential tool for fleshing out my family trees and in finding living relatives who can help with historical insights in other parts of the family. It's also handy in learning when friends are celebrating significant birthdays.
Reviewed Jan. 27, 2023
When I called to cancel my subscription the service member was very polite and helpful. He did offer products to help me stay but I only needed the service for one thing and was finished with my search. My only disappointment was the search on myself was inaccurate.
Reviewed Nov. 17, 2022
The rep was very helpful. She help me located the account and she explained to me everything I asked and was very patient and understanding. Even when she answered the phone she was very pleasant and listened to everything I had to say.
Reviewed Oct. 27, 2022
Having all of the top background search applications and subscriptions and this is the first to have any information regarding the individual I have been investigating. The information obtained has been very helpful with providing our client with substantial information on this individual history and locations.
Reviewed Oct. 26, 2022
I have had some success in finding a person but the information was not up to date. Your receptionists have all been very professional and nice. I still use the app when I need to look someone up. It serves the purpose but phone numbers and addresses are almost all outdated.
Reviewed Oct. 20, 2022
This site has in the past and is currently helping me out. I have received a lot of weird calls and emails and even though I know the information may not be up to date so far everything has been right. Plus I had an issue accessing my account and customer service was very helpful and accommodating.
Reviewed Oct. 19, 2022
I have used US Search quite a lot over the years, have found a lot of my old Military friends and have had great reunions. I subscribed recently to find an old friend in Florida, no luck with phone number or an address, take into consideration the hurricane had recently hit Florida and completely wiped out the area I was searching for, I subscribed for that search. Called customer service and did a cancelation of my subscription. The customer service was great, friendly and answered all my question. Thanks again, Happy customer.
Reviewed Oct. 14, 2022
Amazing! Quickly helped me with my issue and was very knowledgeable in the service. Raven was very personally and professional. Keep up the great work Raven!!! The experience of a pleasant voice and attitude towards helping goes a long way! Thank you!
Reviewed Oct. 10, 2022
I misplaced my folder for this account. Consequently, I lost access to my password and username. The folks in customer service were most helpful and I was able to get everything back. I was also able to confirm the site does not sell email addresses.
Reviewed Sept. 27, 2022
I had checked save password-auto. For some reason it suddenly doesn't. I just tried NINE times to do a new one, and each time it would not take. You are NOT THE CIA! What is the point? All you can do is LOOK AT INFO, not change anything. Your site is such a pain!!!
Thank you for reaching out. We are sorry to hear that you were frustrated with our site, but we want to let you know that we’re committed to making things right. A senior member of our member care team will contact you privately to help resolve this issue as soon as possible.
Sincerely,US Search Support
Reviewed Sept. 21, 2022
The girl was polite and helpful. I signed up by mistake and she said she would cancel for me. She was friendly and seemed to be knowledgeable and always asked permission to open my file and send the survey.
Reviewed Aug. 27, 2022
Information sketchy at best. Got better information on other websites for free. Cost is too high for the information received. Did a good job tracing nearest relatives. Property ownership records inconclusive. I just wasn’t happy with the quality of the presentation. Upgrades were costly and also inconclusive. Not a good investment.
We’re sorry you didn’t find the information you were looking for. We’re always working with our data providers to ensure that the information in our reports is as up-to-date and complete as possible, but sometimes the data just isn’t available to us. A senior member of our member care team will contact you privately to help resolve this issue as soon as possible.
Sincerely,US Search Support
Reviewed Aug. 19, 2022
So far the address search has been more informative than the "people" search. The entire state being included in the Stats of a specific area is distracting. Some of the content runs into the sidebar and is unreadable. However I did find the information very helpful and easy to navigate.
Thank you for reaching out. We appreciate honest feedback — it allows us to do our job better. We’re sorry to hear that you experienced technical issues during your search, but we want to let you know that we’re committed to making things right. A senior member of our member care team will contact you privately to help resolve this issue as soon as possible.
Sincerely,US Search Support
Reviewed June 3, 2022
So incredibly helpful with my job as I have a VERY large customer base. Working in customer service as well as finances, it's crucial that I can connect with my previous customers and this platform helps me be able to connect with my customers that may have moved, changed numbers, or emails.
Reviewed May 7, 2022
You will not find another site with better more extensive results. I absolutely love using this site. PLUS I guess they offer a free trial... Yeah you must find out for yourself how awesome this site is for background reports.
Reviewed May 1, 2022
The search tool was good. I used it for our class reunion and was able to locate all but 3 people from our class. Some of the addresses or phone numbers were not the most recent - so I just kept on trying other addresses that were listed. Thanks.
We’re sorry to hear you were unable to obtain information on certain people. Our data providers are always updating their information, but some state and local governments do not release their records to the public, or they may not update their databases annually, which can create gaps in our data. A manager from our member care team will contact you privately to resolve this issue.
Sincerely,US Search Support
Reviewed March 31, 2022
I received so much detail for the best price. I will definitely use this in the future for my personal safety. I used it to make sure I wasn’t being scammed by someone. I had to make sure they were really who they said they were before I gave them my money for a product. Thank you for easing my mind. I fully trust them now.
Reviewed March 16, 2022
Great search tool! Pricing is affordable and easy to use. You are gonna need to pay 3.99 for each feature which is much cheaper than the other sites I've been to. The amount of data that is provided matches the other sites and seems at least this far to be accurate. Anyway, monthly service is reasonably priced. I am very happy with finding this site.
Reviewed Feb. 4, 2022
This report seems to have all of the information that I'm looking for and need in order to verify this person's location. The report provides addresses, phone numbers, email addresses, and contacts. This information is valid in reaching the person being searched.
Reviewed Jan. 7, 2022
For the past six months, I have been looking for missing classmates so that they can be informed of an upcoming 50 year reunion. I have used your search engine and was able to find over 400 graduates and will be sending them an invitation next months. I'm glad that your site contained current information and was easy to use. Thanks.
LHJ
US Search Company Information
- Company Name:
- US Search
- Year Founded:
- 1994
- Address:
- US Search PO BOX 4145
- City:
- Bellevue
- State/Province:
- WA
- Postal Code:
- 98009-4145
- Website:
- www.ussearch.com
