US Search Reviews

This report seems to have all of the information that I'm looking for and need in order to verify this person's location. The report provides addresses, phone numbers, email addresses, and contacts. This information is valid in reaching the person being searched.

For the past six months, I have been looking for missing classmates so that they can be informed of an upcoming 50 year reunion. I have used your search engine and was able to find over 400 graduates and will be sending them an invitation next months. I'm glad that your site contained current information and was easy to use. Thanks.

I was incredibly impressed with US Search. I was able to find information here that didn’t surface through any other background search. Keep this one in your back pocket. The individual I was concerned about is probably still scouring the internet trying to find the leak. I highly recommend this service,. It was worth the money in my situation. Additionally, their customer service is amazing. They are knowledgeable, prompt, and extremely helpful. The representative I spoke with to cancel my subscription absolutely made my day, quickly solving my issue. It’s nice to know this company values quality and service over a quick buck. I anticipate that this way of business will take this company to the top for the long haul.

Great service. Never let me down. The only issue I have IS NOT with the searches or reports, but with the login. It used to be simple from any device. Now I have to be in my computer to use it because I do not have all my email accounts in my phone.

Best information always!!! It's nice to know who you are dealing with plus it gives you the inside track on how to do transactions with them!! OKAY! I mean the info is really, really great to have. It's very, very, very well good data to have!!!!

Well I was being scammed by a romance scammer. That tried and tried to get me to cash a check and send a Apple gift card. But I've read too many articles on this subject so I didn't send them a dime nor gift cards. Thank you for letting me know. I was correct on my feeling I was trying to be scammed. I will recommend your service to friends and family.

I would like to give the highest customer service assistance rating to Ms. Alex, who did a SUPERB job of walking me thru, by phone, how to correct an error on my part during my initial subscription phone number verification which resulted in my having to do a verification code each time I logged into my account, plus she also answered my call right away to boot! Wish all customer service everywhere could be like her! -Thank you for your time and for this feedback opportunity, sincerely, Lee **.

Able to find relatives on my mother's side, all my siblings so far. Haven't connected with them yet to determine if the information is accurate but I'm trusting that it is. Looking forward to using the service to find more relatives.

This has been by far the most informational site I have come across yet. I've tried many others and have never gotten as much information as this site gives. Amazing and awesome is the best way to describe it. I would recommend trying this site first or if you're still looking for some information that you just can't seem to find anywhere else.

I was amazed I was actually able to find a name. I have been getting harassing calls and texts for days. Many very anger and nasty. Thank you for finding a name to my pain. Hopefully I will able to contact the proper people and get this guy taken care off.

Search is easier than previous programs. I have used over the past 15 years and it is better now when using narrow search patterns. There needs to be a means to correct personal information. There is no current easy to fix problems in data.

Thanks again for your services provided for the past 3 years. It has been a valuable tool to have your services thru out the years to date. We are transitioning and once we obtain the next billing info., we will contact you for enrollment. Take Care & Have a nice day!!

US Search is my go-to source when I need to look up information. I really like the many ways to search and how easy it is to purchase the information once I am confident that I have found the correct match. I like that I don't have to buy a monthly membership, but have the option available if I need it.

I had not been able to communicate with a respected former music teacher/mentor because of his advanced age. By acquiring help from USSearch, I was able to contact one of his children who graciously gave me her father's (my former teacher's) address to which I sent him a letter.

When running a search, I find it confusing as to which searches are free and those that will required an additional payment. Frankly, I found the old system with Omni-search. I would like to see an improved Reverse Phone Number feature.

I chose USSearch because of what I can only assume was a purchased phony website review of their company. It rated higher than BeenVerified and since I used that for four months with satisfactory results, I thought I would try the higher rated company. What a mistake. I canceled within an hour after not even a Facebook page came back and the person I was researching has a public profile. He has an extensive criminal background as does his wife and all that USSearch could kick back was an address which I've had for two years. Do not waste your money with this company. I've opened a dispute with my credit card company for a refund. I wish I had checked ConsumerAffairs before wasting my time and energy. This company's service isn't worth a quarter let alone $29.95.

I purchased a one time $4.95 search for a number that I suspected for a scam. US Search said they would refund the $4.95 if they could not find the results which they did. I checked my account and noticed they charged a $22.02 membership fee as well. I never signed up for the membership and they refused to refund the fee. I only signed for the one time search. This is a scam as I requested to be contacted back by a supervisor and they refused. They have basically stolen the money and refuse to reach out via phone. Do not ever trust this site, as it is a phony search con scam web page.

This company makes its money on STEALING personal information and providing it to the general public. This type of business should be illegal in the US and should be sued for an amount from which the company (and individuals working there) would never recover from!! The only way this company agrees to remove people's stolen personal information is if they agree to send the company a copy of your DRIVER'S LICENSE!! Further invasion of privacy!! Disgusting, disgraceful that such an enterprise can call itself a "business". Incredible that they have not been sued to kingdom come! I guess that's on the horizon.

I had used USSEARCH once in the past and I was unhappy... they had NOTHING on the person I asked about. I called and they credited my credit card back and at my request my account there was deleted. Sat I wanted to try again... I knew the nightmare stories about recurring monthly charges. I was extra careful not to click on anything that would cause that issue. I placed the order and I got the material and a bill for $39.95. Immediately I started getting concerned about those recurring charges. I called them today. I have to confess they were professional and assured me that $39.95 was a ONE TIME fee and there would not be any recurring charges... BINGO! Case closed. Be careful what you click on and do not fall for OMNISEARCH because I'm sure they are a monthly service.

The search I received was for the wrong person. They couldn't find the right person even though they are in the white pages. The customer service rep was clueless. Terrible company and a huge waste of money. I did better in 10 minutes on my cell phone.

I had to complete a background check for an IC position. I was responsible for the $25. The beginning of my social is similar to my birthday. I guess when I typed the # I immediately continued with Bday rather than SS #. As soon as I got the info (within seconds) I emailed them for help. They replied with a copy and paste, "Hi Teresa, You will need to reach out to the hiring party for further instructions." I replied again, asking for further info. Again they sent, "Hi Teresa, You will need to reach out to the hiring party for further instructions."

As a private investigator, I gave this service at try… To say that I'm not impressed is an understatement. The results of my search did not include known arrests for the subject I was trying to locate and it didn't include current address either. I send their customer service a request for a refund with proof of the information I located. They would not refund but offered a credit for a free (less than useful) search. I will not take the credit. I asked that they close my account (their website doesn't seem to let users do it themselves - or it's well hidden), and that they permanently delete all my information from their records.

I went to this site to find out some information I needed right away. I went through the sign-up process, then a pop-up appeared saying my registration could not be completed, and I should call the office during business hours. I went to another site, and got what I needed. I never thought I was signed up with this site, per their own message, yet they have been charging me for the past 3 months, and I just now noticed. This is very deceptive, in my opinion. I won't ever be using them, no matter how long they charge me. There is no order number, because I didn't order anything!

I have used US Search in the past and only once did I ever wonder on their accuracy but never took it any further. I really should have but this last experience was on 5/20/17 when I was helping a friend do a check on someone she met on a dating website I was afraid may be a scammer. We had done some searching on our own for maybe 10 minutes prior to doing an "Advanced Search" through US Search. Glad we did. US Search failed miserably.

I feel that it is false advertising when they make you think they can give you information that you can't get just by doing a google search yourself. After I gave them my credit card the report was wrong the address was wrong. It states that you can get marriage and divorce. It told me the person had never been married. When I called asking for a refund, they told the state does not have public records for these things. I called the town courthouse myself, and was told that anyone can get a copy just not a certified one. I called this place back. All they were willing to do was give me back 6.95 on this. I told them how I felt. It did not matter. Looks like an easy way to scam people out of money because you can't do anything once that credit card is entered.

Green check mark for $39.95 service which shows Marriage/Divorce Records has a small asterisk which when further investigated will show you 14 states in which US Search will not access these records. My state was one of them. After phoning and asking to be passed to a manager, I was refunded $6.95 for the missing data and given two free searches (big deal).

Same as these reviews that I just read. Fortunately, I copied all of their info before paying and read fine print. Information provided was basic, yet I requested more. I called them less than 15 mins after subscribing, free two days is not free. I spent almost 30 minutes on the phone with them. Asked for a complete refund, not just a cancellation of the monthly charges. I did have to argue a bit. I said I would call the BBB and my bank, then suddenly got a confirmation of both the initial "free" fee of $29.95 and the monthly fee of $19.95. ALL very misleading, and like I said, I read ALL of the fine print! They already have the money held in my bank account, so I will have to watch that it does indeed go back.

I subscribed to be able to do a search on a couple of individuals and found that the most public of information was showing as not available even though there are Facebook and Twitter accounts (I even used the more advanced feature of including ages). I wanted a criminal search done to see his background (drugs, sexual predator) since one is around small children. I was told these would only be public, unverified records. I asked the customer service woman to please terminate my subscription and she went into an explanation that it is a 48 hour free trial and on the third day if not cancelled I would be billed. I read the statement from the terms and told her to TERMINATE my subscription. Don't think I had it for more than 30 - 45 minutes. Waste of time and money.

This is consistent with every other review on this site about this company. I paid for a search, got zilch, and thought that was the end of it. However, I didn't realize USSearch would continue to bill me 19.95 a month forever. I tried to dispute on my credit card, but it said since ussearch had my card number it was a legitimate transaction. This is pure crazy-talk thus I am a bit confused what to do next. Here's hoping some regulator regulates this guy out of business. And I thought misuse of credit card info was the reason we could dispute transactions? Amazing this is allowed to go on both by consumer protections, and now the credit card companies are complicit. If anyone has advice on my next step, I'd be grateful.