US Search Reviews

The rep was very helpful. She help me located the account and she explained to me everything I asked and was very patient and understanding. Even when she answered the phone she was very pleasant and listened to everything I had to say.

I have had some success in finding a person but the information was not up to date. Your receptionists have all been very professional and nice. I still use the app when I need to look someone up. It serves the purpose but phone numbers and addresses are almost all outdated.

I have used US Search quite a lot over the years, have found a lot of my old Military friends and have had great reunions. I subscribed recently to find an old friend in Florida, no luck with phone number or an address, take into consideration the hurricane had recently hit Florida and completely wiped out the area I was searching for, I subscribed for that search. Called customer service and did a cancelation of my subscription. The customer service was great, friendly and answered all my question. Thanks again, Happy customer.

Amazing! Quickly helped me with my issue and was very knowledgeable in the service. Raven was very personally and professional. Keep up the great work Raven!!! The experience of a pleasant voice and attitude towards helping goes a long way! Thank you!

I misplaced my folder for this account. Consequently, I lost access to my password and username. The folks in customer service were most helpful and I was able to get everything back. I was also able to confirm the site does not sell email addresses.

I had checked save password-auto. For some reason it suddenly doesn't. I just tried NINE times to do a new one, and each time it would not take. You are NOT THE CIA! What is the point? All you can do is LOOK AT INFO, not change anything. Your site is such a pain!!!

The girl was polite and helpful. I signed up by mistake and she said she would cancel for me. She was friendly and seemed to be knowledgeable and always asked permission to open my file and send the survey.

Information sketchy at best. Got better information on other websites for free. Cost is too high for the information received. Did a good job tracing nearest relatives. Property ownership records inconclusive. I just wasn’t happy with the quality of the presentation. Upgrades were costly and also inconclusive. Not a good investment.

So far the address search has been more informative than the "people" search. The entire state being included in the Stats of a specific area is distracting. Some of the content runs into the sidebar and is unreadable. However I did find the information very helpful and easy to navigate.

So incredibly helpful with my job as I have a VERY large customer base. Working in customer service as well as finances, it's crucial that I can connect with my previous customers and this platform helps me be able to connect with my customers that may have moved, changed numbers, or emails.

You will not find another site with better more extensive results. I absolutely love using this site. PLUS I guess they offer a free trial... Yeah you must find out for yourself how awesome this site is for background reports.

The search tool was good. I used it for our class reunion and was able to locate all but 3 people from our class. Some of the addresses or phone numbers were not the most recent - so I just kept on trying other addresses that were listed. Thanks.

I received so much detail for the best price. I will definitely use this in the future for my personal safety. I used it to make sure I wasn’t being scammed by someone. I had to make sure they were really who they said they were before I gave them my money for a product. Thank you for easing my mind. I fully trust them now.

Great search tool! Pricing is affordable and easy to use. You are gonna need to pay 3.99 for each feature which is much cheaper than the other sites I've been to. The amount of data that is provided matches the other sites and seems at least this far to be accurate. Anyway, monthly service is reasonably priced. I am very happy with finding this site.

This report seems to have all of the information that I'm looking for and need in order to verify this person's location. The report provides addresses, phone numbers, email addresses, and contacts. This information is valid in reaching the person being searched.

For the past six months, I have been looking for missing classmates so that they can be informed of an upcoming 50 year reunion. I have used your search engine and was able to find over 400 graduates and will be sending them an invitation next months. I'm glad that your site contained current information and was easy to use. Thanks.

I was incredibly impressed with US Search. I was able to find information here that didn’t surface through any other background search. Keep this one in your back pocket. The individual I was concerned about is probably still scouring the internet trying to find the leak. I highly recommend this service,. It was worth the money in my situation. Additionally, their customer service is amazing. They are knowledgeable, prompt, and extremely helpful. The representative I spoke with to cancel my subscription absolutely made my day, quickly solving my issue. It’s nice to know this company values quality and service over a quick buck. I anticipate that this way of business will take this company to the top for the long haul.

Great service. Never let me down. The only issue I have IS NOT with the searches or reports, but with the login. It used to be simple from any device. Now I have to be in my computer to use it because I do not have all my email accounts in my phone.

Best information always!!! It's nice to know who you are dealing with plus it gives you the inside track on how to do transactions with them!! OKAY! I mean the info is really, really great to have. It's very, very, very well good data to have!!!!

Well I was being scammed by a romance scammer. That tried and tried to get me to cash a check and send a Apple gift card. But I've read too many articles on this subject so I didn't send them a dime nor gift cards. Thank you for letting me know. I was correct on my feeling I was trying to be scammed. I will recommend your service to friends and family.

I would like to give the highest customer service assistance rating to Ms. Alex, who did a SUPERB job of walking me thru, by phone, how to correct an error on my part during my initial subscription phone number verification which resulted in my having to do a verification code each time I logged into my account, plus she also answered my call right away to boot! Wish all customer service everywhere could be like her! -Thank you for your time and for this feedback opportunity, sincerely, Lee **.

Able to find relatives on my mother's side, all my siblings so far. Haven't connected with them yet to determine if the information is accurate but I'm trusting that it is. Looking forward to using the service to find more relatives.

This has been by far the most informational site I have come across yet. I've tried many others and have never gotten as much information as this site gives. Amazing and awesome is the best way to describe it. I would recommend trying this site first or if you're still looking for some information that you just can't seem to find anywhere else.

I was amazed I was actually able to find a name. I have been getting harassing calls and texts for days. Many very anger and nasty. Thank you for finding a name to my pain. Hopefully I will able to contact the proper people and get this guy taken care off.

Search is easier than previous programs. I have used over the past 15 years and it is better now when using narrow search patterns. There needs to be a means to correct personal information. There is no current easy to fix problems in data.

Thanks again for your services provided for the past 3 years. It has been a valuable tool to have your services thru out the years to date. We are transitioning and once we obtain the next billing info., we will contact you for enrollment. Take Care & Have a nice day!!

US Search is my go-to source when I need to look up information. I really like the many ways to search and how easy it is to purchase the information once I am confident that I have found the correct match. I like that I don't have to buy a monthly membership, but have the option available if I need it.

I had not been able to communicate with a respected former music teacher/mentor because of his advanced age. By acquiring help from USSearch, I was able to contact one of his children who graciously gave me her father's (my former teacher's) address to which I sent him a letter.

When running a search, I find it confusing as to which searches are free and those that will required an additional payment. Frankly, I found the old system with Omni-search. I would like to see an improved Reverse Phone Number feature.

I chose USSearch because of what I can only assume was a purchased phony website review of their company. It rated higher than BeenVerified and since I used that for four months with satisfactory results, I thought I would try the higher rated company. What a mistake. I canceled within an hour after not even a Facebook page came back and the person I was researching has a public profile. He has an extensive criminal background as does his wife and all that USSearch could kick back was an address which I've had for two years. Do not waste your money with this company. I've opened a dispute with my credit card company for a refund. I wish I had checked ConsumerAffairs before wasting my time and energy. This company's service isn't worth a quarter let alone $29.95.