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The Bradford Exchange Online Reviews

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1,073 reviews
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About The Bradford Exchange Online

Visit www.bradfordexchange.com
Pros
  • High product quality and craftsmanship
Cons
  • Frequent shipping delays reported

The Bradford Exchange Online Reviews

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    How do I know I can trust these reviews about The Bradford Exchange Online?
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 8 Reviews 1070 - 1270

    Reviewed May 4, 2010

    In October last year, I ordered a bracelet for my daughter's 21st in December. The bracelet didn't arrive until just before Christmas, which resulted in some concern that it wouldn't arrive before my daughter's 21st, on the 29th. I recently asked my daughter why I had not seen the bracelet for a while and she showed me the bracelet. It had become very discolored and some of the 'droplets' had simply dropped off.

    The bottom line was that the bracelet looked like a cheap piece of junk and not a 100 pound sterling piece of jewellery. I emailed The Bradford Exchange (Group) and they say that the 30-day guarantee expired in November. Therefore I have no rights to my money back. My daughter has no memorable gift for her 21st.

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    Reviewed Feb. 14, 2010

    In June of 2009, I ordered a figurine birthday gift for a friend. Her birthday was in August. I received the item in December 29. The bill for it came in January 2010. I called to tell them they would wait months for the payment as I waited way too many months for my item. I was told I would be sent to collections. I will never deal with these people again.

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    Reviewed Dec. 17, 2009

    I ordered an M&M's jacket for my granddaughter back in August and still haven't received it. They say it might never be filled. That’s great; she has no Christmas present now. She is mentally and physically handicapped and loves M&M's. Now that the order has been pushed back until February, I don't know what to do.

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    The Bradford Exchange Online Company Information

    Company Name:
    The Bradford Exchange Online
    Website:
    www.bradfordexchange.com