Stamps.com Reviews

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About Stamps.com

Stamps.com is a licensed vendor of the U.S. Postal Service and UPS. It offers on-demand shipping labels with rate discounts of up to 40%. New account holders receive a four-week free trial, free postage and other supplies just for signing up. Postage can be purchased and printed online, and the company sells a variety of shipping supplies with free shipping on select orders. Membership to this service offers significant savings to those who ship packages frequently and would like to cut down on trips to the post office.

Pros
  • Enterprise pricing available
  • Introductory perks
  • Rate discounts up to 40%
  • Free trial
Cons
  • Limited to USPS and UPS
  • Monthly membership fee

Featured Reviews

Charlotte, NC
Verified purchase
I have been using Stamps.com for many years and only a couple of times run into a printing problem… I am so impressed with those at Stamps.com, I would hire any of them to work fo...

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Buda, TX
Verified purchase
In spite of the fact that I like the postal employees at our post office, it is a very small one with only two clerks. It is so nice to be able to handle all my Priority Mail from...

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What is Stamps.com?

Stamps.com is a membership service that offers discount shipping rates with the U.S. Postal Service and UPS. Once you purchase your membership, you can print shipping labels 24/7 with the click of a button. These labels are discounted and cheaper than shipping at the post office.

The company has no hidden fees, and there’s no guesswork when weighing or measuring your package. Stamps.com can also be integrated with warehouse operations and enterprise companies.

Stamps.com costs

A monthly membership with Stamps.com costs $17.99 per month, and new subscribers get a free four-week trial. With this membership, customers receive discounts of up to 40% on shipping rates with the Postal Service.

Stamp.scom also offers introductory offers that include free postage and shipping accessories, such as a digital scale. For enterprise pricing, contact a Stamps.com account specialist for a custom quote. Stamps.com can also be implemented with warehouse operations with no fees.

Stamps.com FAQ

Is there a monthly fee for Stamps.com?
Yes. It costs $17.99 per month for a Stamps.com membership. With this membership, customers receive shipping rate discounts, on-demand label printing and free introductory offers.
Does Stamps.com offer packages?
You can purchase packages and other shipping supplies from Stamps.com. Free shipping is available on orders of $50 or more.
What does Stamps.com do?
Stamps.com is a licensed vendor of the U.S. Postal Service and UPS. It offers postage, packing supplies and shipping rate discounts for a monthly membership fee.
Is Stamps.com safe?
Yes, Stamps.com is safe. It is an approved licensed vendor of the Postal Service and offers reliable, discounted postage for individuals and businesses.

Is Stamps.com worth it?

Stamps.com offers discounts ranging from 7% to 40% for different shipping rates and package insurance. With a monthly fee of $17.99, a membership is only worth it for those who send enough packages to see these benefits. This service is only for those who ship exclusively with the U.S. Postal Service or UPS, but a membership offers significant savings to those who do.

Stamps.com Reviews

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    Page 1 Reviews 0 - 10
    Customer Service

    Reviewed April 25, 2025

    I cancelled this service a long time ago and don't even have the same bank account, and they keep sending me emails with a bill. I rarely used it when I did have it, but I cancelled and have not used this in years. I would stay clear of this place!

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    Customer Service

    Reviewed April 7, 2025

    Total Nonsense. Visited Stamps.com website. Did not decide to utilize their services. The next thing I know is that I am getting emails saying that Stamps.com cannot process my monthly membership payment. I never signed up for any service or membership. Do not ever use this company. They are ripping consumers off. Stay Away.

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      Customer Service

      Reviewed March 18, 2025

      Last October 2024, Stamps.com had a major revision to their website. As a result of their website updates, my account change my status from administrator to user. As a user, I cannot add funds, add users nor make any changes to the account. In fact, nobody in my company can make changes. I am the owner of our company therefore should be able to make changes. I have spent at least 8 hours on the phone over the past six months trying to sort out the problem. The bottom line is that my account has a bug and they cannot fix it. It’s a poor platform and design. The 1800- number for help is an overseas call center and nobody has the tech expertise to fix anything; they have to call someone else so you are waiting for them to ask someone else for answers. They have a poor design and cannot even fix their own technical problems nor answer questions. They told me that my account has a bug and they cannot fix it.

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      Customer ServiceStaffReliability

      Reviewed Feb. 4, 2025

      I do NOT recommend this company for shipping. I would rather stand in line with my 30 packages for a USPS representative than try to use this glitchy, non-user-friendly, inept, unreliable program. Customer service representatives don't recognize the "communication errors" that I keep receiving. I've used Stamps.com for over a year and this has been more of a headache than a help. I DO NOT RECOMMEND!

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      Price

      Reviewed Dec. 18, 2024

      Terrible company, they trick you into a monthly fee and then don't let you know they're billing you. I used them once to mail one packaged for $10 then they continued to charge me $20 a month without letting me know they were doing it.

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      Staff

      Reviewed Nov. 26, 2024

      Fraud! Fraud! Why are these people not locked behind bars!!! Our bank had it where the monthly charges were declined and because they sent so many charges $260 and before that was $580 was taken out of my account US Bank is calling FRAUD against Stamps.com.

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      Reviewed Nov. 5, 2024

      Worst service. They created a subscription on my credit card without my knowledge and I never received any notice of it. After 2 years of billing me I figured out what it was and turned off. Beware of the subscription.

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      Reviewed July 28, 2024

      After canceling subscription they kept my monthly charge for the whole next month and my $9.00 worth of postage as well. I see more and more online companies like these taking advantage of startup small business all the time. Another lesson learned.

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      Reviewed July 11, 2024

      I would give no stars whatever if that were an option. Browsing their website for Forever stamps (and there were none), I was lured into giving my credit card information upfront. There was NEVER any upfront information regarding a recurring subscription fee. Only after checking them out further online, did I realize this is a SCAM and cancelled the membership the same day. How do they get away with this for so many years, and who in their right mind would use them?!

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      Reviewed May 8, 2024

      I have been "forced" to use them as company I order from uses them for shipping. Their tracking website is NEVER up to date leaving you wondering where your stuff is. Last time I contacted them about my package whereabouts, they never answered.

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      Stamps.com Company Information

      Company Name:
      Stamps.com
      Company Type:
      Public
      Ticker Symbol:
      STMP
      Year Founded:
      1996
      Address:
      1990 E. Grand Ave
      City:
      El Segundo
      State/Province:
      CA
      Postal Code:
      90245
      Country:
      United States
      Website:
      www.stamps.com