Stamps.com Reviews

I used Stamps.com because another site I used emailed me, said I could track my package with it. The UI is horrendous, incredibly confusing, you try to Google what you need from it and even then it doesn't know what you want. I thought I was signing up for a free trial, but when I saw that it was actually a TWENTY DOLLAR monthly fee, I tried to cancel, which is even more of a hassle to do online. But guess what? You CAN'T cancel online, you CAN'T cancel your account, you click the button and quite literally nothing happens. The site itself is predatory, you can't go even a minute without it trying to shove a subscription down your throat. NEVER USE IT

Stamps.com makes it far too easy to miss their monthly subscription fee. It's poorly disclosed, and they send zero email notifications or statements about it — even when there's no activity on the account. Yet every single postage purchase triggers an immediate confirmation email. How can they notify me for tiny purchases but not for charging me $20+ every month? I only noticed because I checked my credit card. Very deceptive billing practice. Had to contact support to finally cancel. Won’t use them again. SCAM! Watch your statements carefully.

Absolute idiots. Repeatedly got changing dates for a package delivery. Then on a Friday I get a notice that my package was delivered at 1:15 pm.. Which it was not. Then two days later, on Sunday, it said the package would be delivered on Sunday. Then it said it would be delivered on Monday. Was not delivered on Monday, of course. Today, Tuesday, I filed a complaint with USPS. Too bad USPS are subcontracting with Stamps.Com. May or may not ever get my package - whatever it is. It should be the new Route 66 stamps.

I used Stamps.com for years and then it went sour. There were site problems - where i couldn't even use site and had to go and manually print from usps.com. After much frustration - I decided to cancel account and get refund of 425.00 balance that was in my account. 1. You will receive in 4 to 8 weeks.(no refund). 2. You will received in 12 weeks(no refund). 3. They would not refund balance to my credit card (where money came from). 4. Called Credit card company and was in process of opening case. After a lot of STRESS, many phone calls, phone calls with "Managers", etc - I FINALLY RECEIVED A CHECK IN THE MAIL AFTER 4 MONTHS - after threatening a class action lawsuit. NEW CUSTOMERS BEWARE!!!!

Signed up for a free trial account, after that I read the reviews and was disappointed so downgraded my account to free account in less than 48 hours, Free trial was 30 days, and I cancelled within 48 hours, But I’m being charged!!!

If I could provide ZERO stars, I would. This is the absolute worst company to deal with. Their system is faulty and does not work correctly. I have experienced numerous issues with their website and their app. They are constantly trying to find workarounds for several issues, but they are only temporary solutions. Working in IT myself, I have performed all troubleshooting (clearing cache & cookies), using different browsers, closing tabs, closing windows, going in incognito mode, and even tried using the app versus the website numerous times!!!

This website is a scam. Never remember signing up for anything yet somehow we did and now they will not email back after unauthorized charges showed up. Do not sign up for anything. This website is a scam.

I stopped driving so I signed up to ship packages from home. I should have just checked out the USPS site first. After trying for over a week because they limited the funds I could put in my account to $50, and the total came to $56.65. I had to call. Then it wouldn't let me schedule pick up even though I made sure the option I chose included pick up.

SCAM, SCAM, SCAM. Just to explore the site and find out what it's about, you have to provide info that later turns out to bite you in the ** because a monthly credit card charge starts showing up, even though I have never even used the service.

I signed up for Stamps.com because I wanted a simple, occasional option for small shipments that did not justify Priority Mail. I already use Pirate Ship, but thought Stamps might make sense for certain USPS services. I added postage funds assuming it would work as an on demand account. That seemed reasonable since I prepaid. What I did not realize is that they also put me on a monthly subscription. I never agreed to anything I understood to be a recurring charge, and I certainly did not need whatever “benefits” the subscription supposedly provides. I never printed a label. I never used the service.