Stamps.com

Stamps.com Reviews

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About Stamps.com

Stamps.com is a licensed vendor of the U.S. Postal Service and UPS. It offers on-demand shipping labels with rate discounts of up to 40%. New account holders receive a four-week free trial, free postage and other supplies just for signing up. Postage can be purchased and printed online, and the company sells a variety of shipping supplies with free shipping on select orders. Membership to this service offers significant savings to those who ship packages frequently and would like to cut down on trips to the post office.

Pros & Cons

Pros
  • Enterprise pricing available
  • Introductory perks
  • Rate discounts up to 40%
  • Free trial
Cons
  • Limited to USPS and UPS
  • Monthly membership fee

Featured Reviews

Verified
Charlotte, NC

I have been using Stamps.com for many years and only a couple of times run into a printing problem… I am so impressed with those at Stamps.com, I would hire any of them to work fo...

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Verified
Buda, TX

In spite of the fact that I like the postal employees at our post office, it is a very small one with only two clerks. It is so nice to be able to handle all my Priority Mail from...

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What is Stamps.com?

Stamps.com is a membership service that offers discount shipping rates with the U.S. Postal Service and UPS. Once you purchase your membership, you can print shipping labels 24/7 with the click of a button. These labels are discounted and cheaper than shipping at the post office.

The company has no hidden fees, and there’s no guesswork when weighing or measuring your package. Stamps.com can also be integrated with warehouse operations and enterprise companies.

Stamps.com costs

A monthly membership with Stamps.com costs $17.99 per month, and new subscribers get a free four-week trial. With this membership, customers receive discounts of up to 40% on shipping rates with the Postal Service.

Stamp.scom also offers introductory offers that include free postage and shipping accessories, such as a digital scale. For enterprise pricing, contact a Stamps.com account specialist for a custom quote. Stamps.com can also be implemented with warehouse operations with no fees.

Stamps.com FAQ

Is there a monthly fee for Stamps.com?
Yes. It costs $17.99 per month for a Stamps.com membership. With this membership, customers receive shipping rate discounts, on-demand label printing and free introductory offers.
Does Stamps.com offer packages?
You can purchase packages and other shipping supplies from Stamps.com. Free shipping is available on orders of $50 or more.
What does Stamps.com do?
Stamps.com is a licensed vendor of the U.S. Postal Service and UPS. It offers postage, packing supplies and shipping rate discounts for a monthly membership fee.
Is Stamps.com safe?
Yes, Stamps.com is safe. It is an approved licensed vendor of the Postal Service and offers reliable, discounted postage for individuals and businesses.

Is Stamps.com worth it?

Stamps.com offers discounts ranging from 7% to 40% for different shipping rates and package insurance. With a monthly fee of $17.99, a membership is only worth it for those who send enough packages to see these benefits. This service is only for those who ship exclusively with the U.S. Postal Service or UPS, but a membership offers significant savings to those who do.

Stamps.com Reviews

Stars Rating

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  • 9%
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  • 77%

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    How do I know I can trust these reviews about Stamps.com?
    • 4,460,028 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10

    Reviewed May 8, 2024

    I have been "forced" to use them as company I order from uses them for shipping. Their tracking website is NEVER up to date leaving you wondering where your stuff is. Last time I contacted them about my package whereabouts, they never answered.

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    Reviewed April 15, 2024

    I have been using Stamps.com for many years for both personal and business. In February 2024 I decided to close my stamps.com account. I had a credit balance remaining and searched everywhere on the website for a way to request a refund, to no avail. I called the company directly to request the refund and was told my request was submitted and a refund would be issued back to my card within 4 - 6 weeks. It has now been 8 weeks, I have made several follow up calls and still no refund. I cannot believe how poorly the company interacts with their customers and how difficult they make it to receive a simple refund, quite frankly it seems intentional. I would not recommend stamps.com, there are other companies out there who offer the same service without the problems.

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      Reviewed April 10, 2024

      I am currently being scammed by Stamps.com. The company have been lying to me now for about 5 months over a refund of postage to me of $503. I’ve spoken to support reps and two supervisors who never returned my calls.

      Reviewed March 11, 2024

      To whom it may concern, am writing to warn people about the terrible cancellation process of STAMPS.com. I have been trying to cancel my subscription for more than four months, but I am still getting charged every month. I have evidence of my bank statements and email correspondence that show my repeated attempts to cancel. This is unacceptable and frustrating.

      Profile pic of the author.

      Reviewed March 8, 2024

      Software is buggy. Printing multiple shipping labels at a time, it would lock up and not print but charge the account. So needed to buy more postage. When I closed the account on 12/16/23 it had a $900.38 postage balance. Endicia's site says refunds take 6-8 weeks. It's been 12 weeks. I just got an email from "the office of the President of Stamps.com." They are so sorry, this refund will take ANOTHER 6-10 WEEKS. Don't know if I'll ever see this money. Endicia and Stamps.com are the same company. Avoid both!

      Reviewed Feb. 2, 2024

      So I needed to ship a couple packages which I rarely ever have to ship anything so I googled where to ship and it recommended stamps.com. So I shipped my two packages when it was pretty easy to ship them so now a month later I see a charge for $20 on my bank statement. Sure enough they slept in us to subscription without me knowing it must have been in the fine print or something when I ship those two darn packages. So just beware just go on USPS.com and ship your packages avoid any kind of subscription. Also now that it's past the probably the month they're probably going to charge me another $20 for the month before so that'll be 40 bucks plus whatever I paid to ship two packages. This is ridiculous! I rarely ever ship any packages and would never agree to pay 20 bucks a month for the subscription that I would never use.

      Reviewed Jan. 24, 2024

      I tried out the services, however, never signed up for anything because I realized the service was not cost efficient. A few weeks later, I received a charge for $19.99 on my credit card. When I called about it, they stated that I was enrolled in a monthly subscription. I never signed up for a monthly subscription. I requested a refund. They said "no". They agreed to cancel my service going forward but they could not refund the fraudulent charge of $19.99. I was told, their "system" just simply would not allow them to do that. I requested to speak with a manager and waited on hold for 30 minutes until I finally hung up. I'm out $19.99 and really frustrated that they got away with this.

      Reviewed Jan. 17, 2024

      I bought some materials for shipping and postage in September, 2023 from Stamps.com. Unbeknownst to me, they opened a subscription and I was charged $21.55 for four months without any services being provided. I tried contacting them but no telephone numbers are listed on their website, nor did the website show me as an account holder. Fortunately, my bank canceled the subscription and credited back the charges but I had to get a new card for my account. I will never use Stamps.com again.

      Verified purchase

      Reviewed Oct. 11, 2023

      All their promotional material neglects to mention that it costs $25 per month. If they had made it clear, I never would have signed up. They stole $25 from me and I want it back. They did absolutely nothing for me except send me a junk mail flyer, and charge me $25.

      Reviewed Sept. 24, 2023

      I am choosing to stop doing business with Stamps.com because I do not feel they have the best interest of their customers in mind. The service has gone downhill fast and they disappoint over and over again. I feel that they are dishonest with their customers and customer service has dropped over the past year. There are other companies who provide the same service that want my business. The return department does not do their job right, if the stamps do not print and you request a refund it is denied. So Goodbye stamps.com! I'm moving on!

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      Stamps.com Company Information

      Company Name:
      Stamps.com
      Company Type:
      Public
      Ticker Symbol:
      STMP
      Year Founded:
      1996
      Address:
      1990 E. Grand Ave
      City:
      El Segundo
      State/Province:
      CA
      Postal Code:
      90245
      Country:
      United States
      Website:
      www.stamps.com