Stamps.com Reviews

This website is a scam. Never remember signing up for anything yet somehow we did and now they will not email back after unauthorized charges showed up. Do not sign up for anything. This website is a scam.

I stopped driving so I signed up to ship packages from home. I should have just checked out the USPS site first. After trying for over a week because they limited the funds I could put in my account to $50, and the total came to $56.65. I had to call. Then it wouldn't let me schedule pick up even though I made sure the option I chose included pick up.

SCAM, SCAM, SCAM. Just to explore the site and find out what it's about, you have to provide info that later turns out to bite you in the ** because a monthly credit card charge starts showing up, even though I have never even used the service.

I signed up for Stamps.com because I wanted a simple, occasional option for small shipments that did not justify Priority Mail. I already use Pirate Ship, but thought Stamps might make sense for certain USPS services. I added postage funds assuming it would work as an on demand account. That seemed reasonable since I prepaid. What I did not realize is that they also put me on a monthly subscription. I never agreed to anything I understood to be a recurring charge, and I certainly did not need whatever “benefits” the subscription supposedly provides. I never printed a label. I never used the service.

SCAM ALERT!!! This company will trick you into a subscription (paid) just for creating a login. Somehow I had two logins for the same email and they were charging us twice a month to the same name/credit card. This company is trash.

This is the most deceptive company I have ever encountered. They have hidden fees. They charged a $1 transaction fee, and the next month, I saw a $20.99 fee; they put me on a subscription just because I used their service once. You cannot remove your credit card from the system, nor can you cancel it. I cancelled my credit card and got a new one. Guess what? They used my new credit card and posted a subscription fee again! They are a scam, and shame on USPS for forcing me to use their service, as they described it as "trusted."

This is a deceptive company. I looked for a product to buy and decided not to, but it automatically entered me into a subscription that the website would not allow me to cancel despite multiple tries. When I finally realized all I could do was switch to a no cost subscription, it charged me $20.99 for the first month. DO NOT USE THIS SERVICE. It is deceptive.

I have been using Stamps.com for a long long time. I believe more than 15 years. It used to be so easy and everything worked well. NOW, it is another story. The postage amount takes at least 30 seconds to appear and sometimes more than a minute before it shows up. The desktop version often can not verify an address but If I log on the website, it finds it right away. I use Stamp.com labels SDC4600 when using the desktop software, but that is not an option if you go online even though I purchase them through stamps.com. Until they fixed it recently, the insurance price would not be added to the total price you were paying at the bottom. They have since fixed this. I complained to stamps.com about all of these things and the person answering named Paul, did not get me any fixes or suggestions, just excuses and I'm sure I have used the program longer than he has probably worked there.

I was unaware of that there was a fee charged when you order stamps. Be careful. They will get you with a monthly fee! There is no mention of there being a fee when you order the stamps so I think this is almost illegal.

They will charge your account forever even if you don't use their service. Don't sign up. It's a scam. I signed up once because I needed stamps. And then tried to cancel, but they make it confusing. Their software sucks, and they basically will just take money out of your accounts randomly whenever they can.