Stamps.com

Stamps.com Reviews

About Stamps.com

Stamps.com is a licensed vendor of the U.S. Postal Service and UPS. It offers on-demand shipping labels with rate discounts of up to 40%. New account holders receive a four-week free trial, free postage and other supplies just for signing up. Postage can be purchased and printed online, and the company sells a variety of shipping supplies with free shipping on select orders. Membership to this service offers significant savings to those who ship packages frequently and would like to cut down on trips to the post office.

Pros
  • Enterprise pricing available
  • Introductory perks
  • Rate discounts up to 40%
  • Free trial
Cons
  • Limited to USPS and UPS
  • Monthly membership fee

Featured Reviews

Charlotte, NC
Verified purchase
I have been using Stamps.com for many years and only a couple of times run into a printing problem… I am so impressed with those at Stamps.com, I would hire any of them to work fo...

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Buda, TX
Verified purchase
In spite of the fact that I like the postal employees at our post office, it is a very small one with only two clerks. It is so nice to be able to handle all my Priority Mail from...

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What is Stamps.com?

Stamps.com is a membership service that offers discount shipping rates with the U.S. Postal Service and UPS. Once you purchase your membership, you can print shipping labels 24/7 with the click of a button. These labels are discounted and cheaper than shipping at the post office.

The company has no hidden fees, and there’s no guesswork when weighing or measuring your package. Stamps.com can also be integrated with warehouse operations and enterprise companies.

Stamps.com costs

A monthly membership with Stamps.com costs $17.99 per month, and new subscribers get a free four-week trial. With this membership, customers receive discounts of up to 40% on shipping rates with the Postal Service.

Stamp.scom also offers introductory offers that include free postage and shipping accessories, such as a digital scale. For enterprise pricing, contact a Stamps.com account specialist for a custom quote. Stamps.com can also be implemented with warehouse operations with no fees.

Stamps.com FAQ

Is there a monthly fee for Stamps.com?
Yes. It costs $17.99 per month for a Stamps.com membership. With this membership, customers receive shipping rate discounts, on-demand label printing and free introductory offers.
Does Stamps.com offer packages?
You can purchase packages and other shipping supplies from Stamps.com. Free shipping is available on orders of $50 or more.
What does Stamps.com do?
Stamps.com is a licensed vendor of the U.S. Postal Service and UPS. It offers postage, packing supplies and shipping rate discounts for a monthly membership fee.
Is Stamps.com safe?
Yes, Stamps.com is safe. It is an approved licensed vendor of the Postal Service and offers reliable, discounted postage for individuals and businesses.

Is Stamps.com worth it?

Stamps.com offers discounts ranging from 7% to 40% for different shipping rates and package insurance. With a monthly fee of $17.99, a membership is only worth it for those who send enough packages to see these benefits. This service is only for those who ship exclusively with the U.S. Postal Service or UPS, but a membership offers significant savings to those who do.

Stamps.com Reviews

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    Page 1 Reviews 0 - 10
    Price

    Reviewed Dec. 18, 2024

    Terrible company, they trick you into a monthly fee and then don't let you know they're billing you. I used them once to mail one packaged for $10 then they continued to charge me $20 a month without letting me know they were doing it.

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    Reviewed Nov. 26, 2024

    Fraud! Fraud! Why are these people not locked behind bars!!! Our bank had it where the monthly charges were declined and because they sent so many charges $260 and before that was $580 was taken out of my account US Bank is calling FRAUD against Stamps.com.

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      Reviewed Nov. 5, 2024

      Worst service. They created a subscription on my credit card without my knowledge and I never received any notice of it. After 2 years of billing me I figured out what it was and turned off. Beware of the subscription.

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      Reviewed July 28, 2024

      After canceling subscription they kept my monthly charge for the whole next month and my $9.00 worth of postage as well. I see more and more online companies like these taking advantage of startup small business all the time. Another lesson learned.

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      Reviewed July 11, 2024

      I would give no stars whatever if that were an option. Browsing their website for Forever stamps (and there were none), I was lured into giving my credit card information upfront. There was NEVER any upfront information regarding a recurring subscription fee. Only after checking them out further online, did I realize this is a SCAM and cancelled the membership the same day. How do they get away with this for so many years, and who in their right mind would use them?!

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      Reviewed May 8, 2024

      I have been "forced" to use them as company I order from uses them for shipping. Their tracking website is NEVER up to date leaving you wondering where your stuff is. Last time I contacted them about my package whereabouts, they never answered.

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      Reviewed April 15, 2024

      I have been using Stamps.com for many years for both personal and business. In February 2024 I decided to close my stamps.com account. I had a credit balance remaining and searched everywhere on the website for a way to request a refund, to no avail. I called the company directly to request the refund and was told my request was submitted and a refund would be issued back to my card within 4 - 6 weeks. It has now been 8 weeks, I have made several follow up calls and still no refund. I cannot believe how poorly the company interacts with their customers and how difficult they make it to receive a simple refund, quite frankly it seems intentional. I would not recommend stamps.com, there are other companies out there who offer the same service without the problems.

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      Reviewed April 10, 2024

      I am currently being scammed by Stamps.com. The company have been lying to me now for about 5 months over a refund of postage to me of $503. I’ve spoken to support reps and two supervisors who never returned my calls.

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      Reviewed March 11, 2024

      To whom it may concern, am writing to warn people about the terrible cancellation process of STAMPS.com. I have been trying to cancel my subscription for more than four months, but I am still getting charged every month. I have evidence of my bank statements and email correspondence that show my repeated attempts to cancel. This is unacceptable and frustrating.

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      Reviewed March 8, 2024

      Software is buggy. Printing multiple shipping labels at a time, it would lock up and not print but charge the account. So needed to buy more postage. When I closed the account on 12/16/23 it had a $900.38 postage balance. Endicia's site says refunds take 6-8 weeks. It's been 12 weeks. I just got an email from "the office of the President of Stamps.com." They are so sorry, this refund will take ANOTHER 6-10 WEEKS. Don't know if I'll ever see this money. Endicia and Stamps.com are the same company. Avoid both!

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      Stamps.com Company Information

      Company Name:
      Stamps.com
      Company Type:
      Public
      Ticker Symbol:
      STMP
      Year Founded:
      1996
      Address:
      1990 E. Grand Ave
      City:
      El Segundo
      State/Province:
      CA
      Postal Code:
      90245
      Country:
      United States
      Website:
      www.stamps.com