Pandora Reviews

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Overall Rating2.7 out of 5
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Pandora Reviews

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Page 2 Reviews 10 - 40

Reviewed May 5, 2020

I signed up for the Pandora Mood and had to purchase their Mood Media Player. All was fine except their equipment wasn't compatible with my setup. Their return/refund policy I was in compliance with and returned the media player promptly. Using the FedEx tracking I know they received the Media Player (customer service even said yes they received the play). My problem is they still have yet to give me my refund!!! It has been over 2 months now! I've called customer service numerous times, they say the refund is coming but still no refund. Moral... DONT BUY from Pandora. I've canceled my other subscription with them too, and plan to continue my 1 star reviews until they credit my account. Sincerely, a former customer.

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Reviewed March 17, 2020

I've used Pandora free from time to time, but today was the last. I tried to hear an album, but it first interrupted me for some commercials. Then it told me I had to disable my ad blocker--which I did, but them something else happened and I had to read a long set of instructions. After futzing around for about 20 minutes with one song played, I gave up. Went to the Internet Archive and had a whole Grateful Dead concert playing in about 2 minutes--no popup blocker problems-in fact no problems at all. I've never going to mess with Pandora-like services that try to sell you something--there's too much free music around. I'd rather support them by buying a t-shirt or mug or something.

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Reviewed Feb. 21, 2020

IT took me 3 months and 30 dollars to finally cancel my subscription. Their customer support is horrible, they have no contact number, and they make it nearly impossible to cancel the subscription. Despite my complaint and paper trail proof, they would not refund my money. Absolutely disgraceful and completely unethical business practice! DO NOT subscribe!

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Reviewed Jan. 30, 2020

Because they want you to buy the app for $5 a month they are Now Playing commercials after every 1 or 2 songs killing the whole music experience. This is a thumbs down for me. I'm disappointed. Before we could listen to 5 songs in a row before interruption. Now every other song has and add after it...They suck. I'm switching to another App!???

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Reviewed Nov. 19, 2019

** you and your new format! I listen to this in my car for years and utilized it every day of my life. And now it won’t do anything unless it’s connected to a specific Wi-Fi. Also the way you’re arranging your genre so I can’t even put it on shuffle is asinine! You greedy dumb **!!!!

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Reviewed Oct. 25, 2019

I enjoy the variety of music and the ability to change genre at any time. I am a jazz enthusiast and Pandora provides me with all different artists. The oldies is also a great choice. Anyone at any time can choose what they want to listen to. A person has the option to pay $5 for commercial free listening or for free with ads. I recommend this app for music lovers of all ages.

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Reviewed Sept. 10, 2019

AVOID Pandora. Nothing but PROBLEMS since day one of signing up. There are ALWAYS ISSUES. For one you USE to be able to play Pandora on more than one tv in house (when you are a PAYING subscriber which we are) but now you can only play it on ONE place. Can't put it on more than one tv in your house, can't play it on a computer in another room while on tv, etc. In the other, can't have it playing in your car while spouse has it on at home. This is **. Who is going to set up SEPARATE accts for the SAME HOUSEHOLD??? Then after having to put up with that issue, numerous time would have to deal with it suddenly cutting out after only playing for an hour! Now a NEW issue, of it making me sign in online whenever I turn on Roku to play my app! WTF??

This has been going on all wk now. SOOO DONE WITH THEM. What a WASTE of money, and then there isn't even much in the way of music. You choose a song you like, it creates a station to play 'similar' stuff (so you are limited by how many songs are actually played by the artist you chose to want to hear) and then you hear the SAME songs OVER AND OVER AND OVER again, to the point of getting sick of hearing the same lineup within an hr. Again, save your money and your sanity, and go elsewhere! Pandora is a DINOSAUR!

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Reviewed July 9, 2019

NORMALIZE YOUR PLAYBACK VOLUME!!! For God's sake!! I'm sick of too loud to I can't hear anything. I'm doing a 90 day free side by side with a couple of other streaming services. And while I prefer Pandora's content, that's where it ends. I even have trouble keeping your app streaming without interruptions, buffering, etc. As it stands, at least at this point, I will cancel at the end of 90 days. Bummer.

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Reviewed June 15, 2019

I was recently billed $12.99 for my premium Pandora account, (via iTunes) but it is not working and tells me to upgrade. Upon contacting Pandora cust service, was told to contact Apple regarding billing issues, and referred to an Apple dropdown selection menu, which informed me that I do not qualify for a refund. I don't want a refund. I paid $12.99 because I want my music. I just want my service to work. I provided Pandora with a screenshot of a receipt for $12.99 that was debited from my account specifically for Pandora on June 04 and yet their customer service dept tells me they have nothing to do with iTunes billing. This happened last month as well, but upon contacting Pandora in May regarding the exact same issue, they made it function properly and apologized for the error. What a difference a month makes. Nothing like getting screwed by a major corporation that you are just trying to pay for a service.

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Reviewed May 12, 2019

Signed up for free trial. It kept playing commercials and would not let me skip. When I check the upgrade status it showed that I hadn't upgraded. But then Pandora charged me... so terrible free trial period followed by an even worse month of crapy commercials and limited skips. So I paid but got nothing. Pandora sucks.

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Reviewed April 12, 2019

I subscribed to Pandora BRIEFLY last fall through iTunes, cancelled my subscription via iTunes 9/28/18. I continue to get billed monthly. Pandora will not help via phone, therefore I emailed their support and was told I would have to contact iTunes. Apple provides excellent phone support and supplied me with evidence that they had not billed me since the date I cancelled. I contacted my Visa company 2/2019 and they began a dispute with Pandora, which is still not settled. Avoid this music streaming service unless you want to be paying until your death and beyond!

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Reviewed Feb. 17, 2019

I realized why the new album covers shown with many of the songs bother me. With new albums comes new and possibly different and more restrictive regulations on how often a song can be replayed. There are many, many songs that I used to listen to over and over again, but once the new art showed up, most of those songs' repeat option have been deactivated. Thanks a lot Pandora. Again, don't you make enough from subscriptions? Did you really have to make this change? What a ** disappointment.

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Reviewed Jan. 25, 2019

On Pandora music app they offer a free 30-day trial without ads, cancelable at any time. Only trouble is, it's 30 pages of legalese making it all but impossible to cancel! Their support/help offer is a maddening runaround. Just a fancy SCAM. I'm contacting my state Attorney General, my state BBB, the California Attorney General and BBB. Fancy legal jargon directed solely to rip poor old suckers off!

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Reviewed Oct. 15, 2018

Whenever I go to listen to Pandora online it starts out ok. But I have to constantly rebuffer the page to go to any other music label. For example, if I want to switch to shuffle it just gets stuck on the song I am currently on and won't let me click on shuffle. So I go to rebuffer the page a few times until it finally works. But then it will either stop working so I have to close the tab and open it again. Or I have to rebuffer a few times. This gets extremely annoying and it's been months. Wish they would fix the webpage problem.

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Reviewed Oct. 3, 2018

I signed up for a free 30 day trial and canceled before the deadline, but was still charged the monthly subscription for the following month. I immediately unsubscribed when I saw the transaction and attempted to contact the company for a refund. Unfortunately, there isn't any phone number/email listed to resolve, but searching through the help section, it states that you may still be charged if cancellation is done within 24 hours of the deadline. THAT'S ** FALSE ADVERTISING AND A DAMN RACKET! It should be called a 29 day trial so consumers aren't scammed out of money.

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Reviewed Sept. 1, 2018

I have listened to Pandora for many years. I would give it a good rating until it now plays political commercials to make a buck. Listening to a Trump commercial over and over again is not pleasant and harbors on being abusive to my ears. Come make a buck???

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Reviewed April 17, 2018

Pandora keeps upgrading my account to premium which is a $4.99 to $12.99 jump. I have email correspondence with Pandora correcting this problem but it keeps happening. It's almost impossible to hold them accountable as Pandora says to contact Apple and Apple says to contact Pandora. I'm sure most people just give up after devoting sufficient time but if you multiply $12.99 by the millions of people this is probably happening to, it's pretty serious.

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Reviewed March 1, 2018

I love Digital Music. It's easy to find channels that I listen to. The music comes in real clear on some channel. At times I have to really find different channels.

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Reviewed Feb. 25, 2018

I listen to Pandora every night to go to sleep. I love it. The only thing is the music cuts off sooner than before. When that happens I have to answer them letting them know yes I'm still listening. I love the artist I listen to.

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Reviewed Feb. 19, 2018

I love the playback option in addition to the thumbs up and thumbs down buttons. The app is user-friendly, so it's easy to find new stations or add songs to existing stations. The artists I'm looking for are always available.

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Reviewed Feb. 18, 2018

They have a great variety and I can pick music for whatever mood I'm in. If I'm getting ready for work I can pick what will pick me up while getting ready. The week-end I have a set for that. I just love it.

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Reviewed Feb. 17, 2018

Pandora has excellent clarity and extensive collections. Immediately connects with section chosen. The clarity is exceptional. Sets of musical artists is also extensive.

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Reviewed Feb. 16, 2018

I enjoy Pandora because they represent a large variety of genres. I can assign radio stations or artists as desired. I use their subscription services and enjoy ad free music wherever I travel.

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Reviewed Feb. 15, 2018

I like Pandora. It's free and I can create my own stations to my taste and you can choose different genres of music. YOU can also delete stations you no longer feel are your music taste anymore.

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Reviewed Jan. 4, 2018

Wish I could better radio stations, and more local variety. They play a lot of great albums, but they could have earlier tunes, that I can't seem to find single tunes on albums. They are good, nevertheless.

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Reviewed Dec. 31, 2017

I started with the Pandora app since it first came out. It's easy to use, like how I can pick my type of music and artist. All the other apps are too much just to set up. I just like the old school things. Hate the new apps and all the extra stuff they come with...

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Reviewed Dec. 30, 2017

I love the convenience of creating my own channels so easily. I use only the free service and the amount of ads is not unbearable. The channels remain on my iPhone.

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Reviewed Dec. 29, 2017

They have too many commercials. Used to be one every 10 songs. Now it is 2 every four song. Other than that, I get to pick what I want to hear, love it.

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Reviewed Dec. 28, 2017

I like how it automatically adds new songs in the same genre as the songs I've rated. I'm sure there is a way to search for songs or artists, but I haven't found it.

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Reviewed Dec. 23, 2017

I really like Pandora. Sounds great on my sound bar. I can pick all the songs I like from the 70s. And at $4.99 a month it is great. Like to listen at night and think back to my younger days. 70s were great.

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