Pandora Reviews

The commercials are terrible! They advertise everything that I hate. They're annoying and they're after every single song!

I'm having another Pandora connectivity issue, everything else is streaming normally, wifi is alive and well, but Pandora is not working. It's on their end, not mine. Finally the last time I just gave up and waited and it magically came back online the next day - now here we go again. I'm paying for something I can listen to or rely on. My biggest complaint is that you cannot contact them. Email only - are you kidding me. Takes forever to hear back and never with any genuine concern over your issue when they do. ZERO CUSTOMER SERVICE. A new company needs to come along and create a similar platform but with good customer service so we can all go there.

The commercials are extreme. Can we upgrade to some more socially advertising and relevant like movie trailers or tv show because the ads we have now focus on where medications and side effects which can be redundantly Annoying. Thank you ✌️ WestCoast Recnik ** 🌞🤸🏽‍♀️🏃🏾‍♀️💝🌻✨.

What a fun time with Mia helping us pick out our beautiful new charms. The Bayshore, NY Pandora is fantastic! Mia our sales girl was professional, friendly and a lot of fun! Thank you so much for your kindness!

I've been using Pandora for background music for my massage business for over 10 years. Suddenly I'm getting 'personal messages' from artists in the middle of a massage... ??? I need music NOT someone speaking!! I can't thumbs down the message, or do anything to discourage getting a 30 second verbal 'thank you for listening to my music' from the artist. I can't find ANYWHERE to complain to Pandora, customer support??? to get them to take off those blerbs. I'm going to have to stop using Pandora!

I’ve been using Pandora for over a decade, and at this point I feel flat-out ripped off. The browser version was a nightmare — constant buffering, disconnects, and glitches — and my internet connection is rock solid, so that excuse doesn’t fly. I figured the desktop app had to be better. Wrong. It’s worse. It throws up error messages, tells me to reload endlessly, and won’t even let me log in half the time. This is what I’m paying over $100 a year for?

We ordered the Pandora Mood Music device and the annual subscription thinking this was a reputable company and that it would work (we use personal pandora accounts with no issue). The device did not work for our setup and crashed our internet every time. I called to request a refund and they refused saying that subscription services are non refundable. However, you can't access the subscription service without use of their device (which does not work and will not work for us). The device was free with the purchase of an annual subscription, therefore the device cannot be returned either. I am disputing this with my credit card company and pray that everything works out because we are out over $350 for something that does not work and we have no access to it. Terrible customer service and business model. This is a scam and such a shame.

The quality of this service has continued to deteriorate over the past several years and the quality of this service is subpar. There are frequently service interruptions, where your selected radio station will say "no songs available" and force you to choose another station. Most recently, the service changed my password without my consent and locked me out of my account. I tried unsuccessfully to reset the password but the broken service will not reset the password.

I have used Pandora for over a decade. I’ve built up my playlists, which I enjoy. What I don’t enjoy is getting constant Spanish-speaking ads. There should be a place where we can comment directly to them. It’s getting ridiculous… We speak English in America. Yes, people move here from all over the world but this is an English speaking country. In 10 years from now are ads going to be in 50 different languages?

My Pandora account was just hacked today and the customer service is refusing to do anything about it. My bank info is tied to that account as well as others. They will not talk to me about it and says it's my fault. I've had this email for over 4 years and this has never happened until I started using pandora, within a week this happened. Pandora is unsecure and your personal information isn't either and they don't care.