LightInTheBox Reviews

Clothing selections have been great! The only thing to remember when shopping is to ALWAYS check the SIZE GUIDE before purchasing clothing. The size differences could deviate from 50% to 150% for each item. If you’re careful, you’ll be pleasantly surprised! Also, if you have a sense of humor, there are many extremely funny tee shirts to choose from! Have fun!

I received my first order and was pleased with my three women’s tops I ordered, did wait longer for them but I was pleased with my tops and made a review about them. I made another order with your company, this is the order that I have NOT received but said it was delivered. I could not see why I would reorder them and yet pay yet again for these items, makes no sense from a customer’s point of view!

Thank you.

I appreciate some of the styles you offer but do not like the fabric in the camp shirt I ordered. I prefer a cotton fabric. I have another shirt coming and if I don't like that fabric I probably won't order again. For somebody used to Amazon, it seemed to take forever for the order to arrive.

The products was good and the price are reasonable.

Your products are very unique. I do enjoy them! I wish the t-shirts were made with different materials!

The quality and price of the attire I ordered were stellar. However, it took quite awhile to receive the items I ordered. I am unsure whether or not the orders come from overseas but that could be the reason for the extended wait time. Overall, 9/10!

Everything I have ordered has been great! The fit, the quality, the price.

Two of four skirts had mold stains. I wash one of them and it did not help at all.. Everything else I have received is have been happy with.

I am very impressed with the ability to deliver and communication with this company. The products are priced right and the quality is great!

If you are from the US only purchase from here if you do not plan to return. They have a 7 day strict return policy and all items have to be shipped back to a China address. The item took almost 3 weeks to get to me so I was away at the time and missed the 7 day window. They did negotiate with me and allowed me to continue a return. It cost me $20 to ship back a tiny item. They will offer you "deals" to keep the item with store credit rather than return with credit to your original form of payment. If you are going to keep the item for the "deal", keep stating/replying back that you want to return the item - they will keep coming back with better offers (they started with 20% off the item price and ended up at 60% - but all store credit).

This was my second order, first was never delivered although they said it had been. They were USPS, and therefore I thought maybe the Postal service dropped the ball. So I reordered some 6 months later, new postman!! The two shirts that I ordered were way undersized. The XXL was more like men's medium. The XXXL was more like a men's large. They were just way under sized by American standards. Be aware the return process is costly, so therefore will not be returning, but will never order from here again. BE AWARE.

I notified that shipping address needed updating and notified them in a timely manner and was told by an associate Luis that nothing could be done because already shipped although the info they provided for tracking was after I notified them and before anything was actually shipped or received by transport company.

Just what I ordered. Good fit & construction. Delivered as promised.

Clothing with unique patterns and colors up today fair prices that go along with their expected overseas high-volume manufacturing, this is visible from the inside seams finish that will require some thread clipping for those perfectionist customers which I am not one.

I'm glad I discovered LightInTheBox. The clothes are really fun and waay different than what I see in the stores around here. They are colorful and have interesting patterns. The only thing I don't like is the return policy. The clothes don't always fit according to size. You buy the size you need and sometimes they are too big and then too small. You pay for shipping on the front end and then if you would have to return them, it costs big time on the way back. So I am very careful on what I will buy.

I am very pleased with the service I have been getting. I understand that shit happens and it's how it is handled that counts.

My experience with LightInTheBox has been very positive. Always receive the items in good condition.

The quality of the clothing was poor. Customer service was terrible. They advertise easy returns but when you try to return the item they are uncooperative. First, they try to negotiate to give a discount on the item over several rounds of emails. When I said, for the third time that I want to return the items for a full refund, they gave me a shipping address in China - very costly therefore not worth returning.

Wrong item was delivered and instead of a return for a refund, customer service just refunded the entire amount without a return.

Ms, Tatiana was very professional on how she handled my situation. She is really an asset to the company LightInTheBox. I would hire her myself. MS ANA

So far everything I have ordered from website has been absolutely on point. I ordered a 13x4 human hair water wave wig and it is gorgeous at a very reasonable price. I even ordered another one.

The quality of the dress is amazing. Sizing is accurate and delivery time was fairly quick.

Every wig I have ordered are of great texture and fit perfectly well. I just ordered another one. The prices are unbelievably reasonable. I can't wait to get my new one to go with my red outfits. Thank you so much for great products.

I love Lightinthebox. It's a great place for men to shop if they want to stand out.

I have been so happy with all the items ordered so far! The quality of the items are excellent along with the colors and texture. The ordering, professional attitude and letting me know if there will be a delay or replacement has been exceptional. The delivery also superb!

I always have had a great experience shopping on LightInTheBox! My orders always arrive in a timely fashion, which I appreciate. I’ve been extremely pleased with everything I’ve ordered and received. Great experience!

This is my third order from LightInTheBox and I was really disappointed. Nothing looked as if it seemed in the pictures. The bracelets broke right away so I'm thinking about not using light in the box anymore. I did get an order that I liked everything and I paid 40 something dollars for a pair of sandals which I really thought were nice.

What was meant to be a simple order in fact was a simple order. There were no issues, back orders, delays, extra up-selling, or other misunderstandings. Our item arrive with no issues as planned and it was in fine shape.

True to size. Very nice material. Very happy with shirt. Would buy again.

The seam in one of the shirts can unraveled and the other on had an emblem come partially off when it was ironed.

Just find what exactly what I need and at a reasonable price!

Beautiful clothes and great prices!!😊I am very happy with all of my purchases! Easy to track and fast delivery!!

Danaca did a great job changing the wrong size I ordered before the wrong size shipped. She was very nice in her E-Mail responses.

I am happy with the pants and hammer try product, the product could use instructions. Very disappointed with the wig, think dark brown instead of light brown was sent and the stone on the ring is cloudy. Thank you

Very pleased with my order, was fast shipping, and very well wrap, thanks for your services, keep up the good work!

This site offers incredible merchandise and is one of the few we shop at as they offer patriotic wears and well made clothing.

Good customer service. They take care of you. No problem.

To whom it may concern. I recently dealt with customer service. Karin was the person who helped me. She was very polite and helpful. She was quick to solve my situation. I appreciate everything she did for me. I'm a very happy customer. Thank you.

Everything has been great, the shirts I’ve ordered are true to size. The colors dazzle bright just as I like. Shipping is fast. I’m ready to order more from the site.