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Coupons.com
Overall Satisfaction Rating
3.30/5
  • 5 stars
    15
  • 4 stars
    8
  • 3 stars
    4
  • 2 stars
    0
  • 1 stars
    13
Based on 40 ratings
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Coupons.com

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Coupons.com Reviews

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Page 1 Reviews 1 - 10
Rated with 1 star
Verified Reviewer
Original review: Oct. 19, 2019

I use this site to try to print coupons from Kellogg’s cereal. When trying to get discount coupons, the site comes up showing numerous boxes with no wording that completely confuses me. After numerous times of trying to contact them no luck. If companies are turning over there businesses to them for couponing they are being taken advantage of. Completely ridiculous!

3 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: May 18, 2019

I just wanted some coupons to go shopping with today. It has been several hours and I still do not have any coupons printed and I still can't get any coupons printed because they can't verify my phone number. It started out fine while I selected the coupons I wanted but when I went to print it asked me for my phone number. Okay, no problem, I typed in and submitted my phone number. I waited 5 minutes for a verification code but nothing came. I clicked on the little link that is there for those who don't receive a code. Nothing happened. I waited several moments and tried again. Again, nothing. I started the process over and it said my phone number could not be verified and I would have to contact them. That sucks, oh well. Let's contact them.

NOPE. I am not able to contact them because the page is unavailable. It's the only number I have so I can't try any alternate suggestions either. I have emailed their support team but it doesn't take away the horrible anger and frustration I am still feeling from having this much trouble just trying to get coupons. COUPONS. Absolutely ridiculous.

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21 people found this review helpful
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Rated with 1 star
Verified Reviewer
Original review: April 18, 2019

Coupons.com was the site to go to to get printable coupons for loads of items. Their food section used to hold approximately 80 coupons. This morning, there are 18. What the hell happened to this site???????

20 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Feb. 19, 2019

There is some problem when you try and get your money back. The emails they send you are no help at all! They tell you to resubmit your receipt and then when you try to it doesn’t let you! I’ll stick to my Ibotta app!

16 people found this review helpful
Rated with 1 star
profile pic of the author
Verified Reviewer
Original review: Jan. 13, 2019

I started to use Coupons app on my phone. I added the coupons before I went to Walmart. As soon as I made my purchase, I took the picture and submit it right at the store. Coupons has been giving me fuss by asking me to resubmit the receipt and said right next to my coupon item - "Please complete your rebate method under the profile tab to finalize your request." At the bottom of the email it said "Please open the Coupons.com app, and visit the "Cash Back Status" section to re-submit a suitable photo of your receipt. Please keep your receipt until your coupons have been fully processed." I resubmitted the receipt 3 times and double check to make sure my PayPal account is linked to Coupons.com. I also sent an email to support@coupons.com with no response back to them. I purchase the exact item stated on the coupon. This is very misleading. I won't even buy those items if it is not available under coupon.

23 people found this review helpful
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Rated with 1 star
Verified Reviewer
Original review: Jan. 6, 2019

I went to my local grocer and before going I wanted to use coupons from Coupons.com. However when I go to check out none of my coupons work. This is not a site to trust. I researched what coupons the grocer accepted. Moreover they accept Coupons.com but when scanned at the register they are rejected. I can’t trust Coupons.com.

21 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 3, 2019

Manufacturer coupons not sent to printer but Coupons.com states coupons were printed and limit was reached. This problem has occurred numerous times. This website used to be the best place to get coupons.

28 people found this review helpful
Rated with 1 star
profile pic of the author
Verified Reviewer
Original review: Dec. 31, 2018

Multiple times I’ve submitted receipts through their app for redemption. I’ve always complied with all requirements within the offer time period. Yet any time the mobile coupon value is greater than $1.50 Coupons.com consistently makes up an excuse not to pay. This is negligence, or fraud, probably both. DO NOT do business or expect responsibility from Coupons.com.

12 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Dec. 1, 2018

Coupons.com managed a rebate promotion. I complied with all requirements within the offer time period. Coupons.com did not process my offer submission until November 30, 3 weeks after the offer ended. This is negligence, or fraud, probably both. Do not do business or expect responsibility from Coupons.com. Rebate Details - Pay to: Valued Customer. Amount to pay: $15. Purchase location: SAFEWAY. Address: 1530 Hamilton Ave. San Jose CA 95125. Date Purchased: 10-06-2018. Transaction ID: **. Rebate Must be claimed by: 11-05-2018.

9 people found this review helpful
Rated with 1 star
profile pic of the author
Verified Reviewer
Original review: Nov. 30, 2018

I used it for about 6 months, loved printing coupons. Then suddenly it wouldn't accept my phone number for verification. I contacted customer service and they said pre-paid numbers don't work. After telling them I have been using the same number for 6 months they had no answer. It'll work for a few months, then it won't accept my number again. They offer no other verification such as email verification either, ONLY phone number. Obviously this is some problem with their software that it will work then not work. So for the last 3 months I am unable to print ANY coupons whatsoever cause it won't accept my phone number verification and customer service is unable to help me. DUMB.

16 people found this review helpful
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Coupons.com Company Information

Company Name:
Coupons.com
Website:
www.coupons.com
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