Coupons.com

Coupons.com

 3.8/5 (86 reviews)

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Overall Rating3.8 out of 5
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Coupons.com Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
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Verified Reviewer Verified Buyer
Original review: April 14, 2023

Quotient Technology Inc. aka Coupons.com deactivated my Coupons.com accounts (without notification) right after I purchased items and submitted my receipt on 3/31/2023 so I don't get my earned cash back. I'm missing $64 in cash back. I contacted the business and they said my account was deactivated due to a violation of their Terms of Use. I asked them what specific Terms of Use I violated because I read it all and I'm still not aware of any violation, and they said I violated their Terms of Use by submitting the same receipt under other accounts or under the same account multiple times. That's completely false. I only have 1 account with them and I'm the only in my household.

I told them to provide proof of their claims but they wouldn't. If I violated their Terms of Use, then why did they wait until I submitted my receipt on 3/31/2023? My last activity before the receipt submission on 3/31/2023 was on 1/13/2023. They had over 2 months to deactivate my account. Between 1/13/2023 and the day they deactivated my account, the only activity I did was submitting my receipt. How is that a violation of their Terms of Use? This confirms Coupons.com is not being honest. I always submitted genuine receipts for cashback with the correct retailer names and dates. I've been a loyal user since September 2021. What Coupons.com is doing is very illegal and unethical. Many businesses like PayPal got into deep legal troubles by withholding customers' funds for no proven or legitimate reason.

3 people found this review helpful
Rated with 3 stars
Verified Reviewer
Original review: Jan. 19, 2022

This is one of my my go to's for just about any online purchase I am about to finalize. I always check for any promo code or coupon that may be available. However, I have found this site to be totally unreliable and have never found a code or coupon that actually works. I would not recommend it at all and I have stopped even trying.

2 people found this review helpful

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    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 20, 2021

    I submitted a receipt for items that Coupon.com was giving money back. I didn't use any coupon for these items. Now for some reason my receipt is a little hard to read one number although the amount I paid for it shows in the balance. As I ask this lady name Irene why wasn't I given the cash back she tells me I modified my receipt... REALLY... and she was gonna close my account... So I ask her please show me where I did this... No response from her. No response from anyone and I wanna file a complaint against her whomever this person is but of course no number to call... Wow.

    2 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: July 14, 2021

    I've used Coupons.com printables for many years. Usually many great coupons, every department, every week. Lately NOTHING I can use, for over a month. I signed up for the phone app, and saved about $50, but it was hard searching through diapers and laundry detergent, with many offers repeating. And you really had to fight for every penny because they made so many mistakes. I now keep an eye on both places, but have found nothing.

    3 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: May 29, 2021

    The website is seriously flawed. Many of the pages come up jumbled and you can't click on any of the links. You certainly can't print any coupons. The android app is flawed as well. You can't edit your profile in it. You can't print coupons or even view them from the app. When you click on a button, the app opens up your browser and takes you to its website. Which of course is flawed.

    8 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 24, 2020

    Such a joke. Spent an hour trying to print coupons. The website says my coupons printed before they actually did then the webpage refreshes back to the main screen. After multiple attempts I can no longer try for any of the coupons because my limit is reached. There’s nothing wrong with my printer. The website is terrible.

    16 people found this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Sept. 23, 2020

    Every time I submit a receipt I get a message back that says more action needed. However, there is no way to resubmit your receipts. I purchase my groceries online so can’t you get my receipt information electronically.

    16 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 28, 2020

    I find my phone number constantly blocked from printing coupons. No reason given and no ability to resolve the problem except submitting a message through "contact us" section on website. These messages are never replied and there is no phone number for customer service -- assuming they even have a customer service. This used to be a usable site. Now it is highly dysfunctional and from the other reviews the app is just as bad as the phone number confirmation function.

    37 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Dec. 24, 2019

    The coupon really works. Coupon code FREELOVE. I paid only shipping $20 and received the $300 value hair iron. I just placed 2 more orders worth same coupon code and received my tracking numbers. This is too good to be true.

    7 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 19, 2019

    I use this site to try to print coupons from Kellogg’s cereal. When trying to get discount coupons, the site comes up showing numerous boxes with no wording that completely confuses me. After numerous times of trying to contact them no luck. If companies are turning over there businesses to them for couponing they are being taken advantage of. Completely ridiculous!

    20 people found this review helpful
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    Coupons.com Company Information

    Company Name:
    Coupons.com
    Website:
    www.coupons.com