Current Events in August 2019

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    Job market remains strong despite recession worries

    Consumers hunting for jobs are still finding plenty of positions available

    A growing number of economists worry that a recession could be ahead, but the job market has yet to suggest it.

    Last week’s July employment report shows that the economy produced 164,000 jobs last month, and the unemployment rate remains near a record low of 3.7 percent. As in previous months, there were sizable job gains in professional and technical services, health care, social assistance, and financial activities.

    At the same time, wages also continue to slowly rise. In July, average hourly earnings rose by another eight cents to $27.98, an increase of 3.2 percent over the last 12 months. In its analysis The Conference Board suggests that the latest report means the hiring pace should continue for a while. 

    “We should expect more of the same in the U.S. labor market: moderate employment growth, labor market tightening, intensifying recruiting and retention difficulties, and higher labor cost growth which will continue to draw more people into the labor force, the Board said in a statement. 

    One significant consequence of the report, the organization says, is that further Federal Reserve rate cuts may be less likely.

    Tech weakness

    While the technology sector continued to produce jobs, an analysis by CompTIA, a technology industry association, shows the telecom industry lost 5,100 jobs last month. That reduced the net jobs gain for technology to 11,400.

    "Despite the telecom losses and some softness in job posting data, it was a reasonably solid month for tech," said Tim Herbert, executive vice president for research and market intelligence at CompTIA. "Digital transformation is an ongoing process, where the mix of investment, skills requirements and business alignment are never static."

    Boost to housing

    The impact of the report may also be felt outside the job market. Holden Lewis, NerdWallet’s home expert, says the strong jobs report, coupled with lower mortgage rates, could mean the lagging housing market is about to see more would-be buyers pour in.

    “But many will be disappointed with what they find,” Lewis said in an email to ConsumerAffairs. “More buyers often lead to more bidding wars for homes, and with mortgage rates remaining relatively steady since June, getting into a home won't be any easier now than a few months ago.”

    A growing number of economists worry that a recession could be ahead, but the job market has yet to suggest it.Last week’s July employment report shows...

    Williams Foods Recalls taco seasonings

    The products may be contaminated with Salmonella

    Williams Foods is recalling the following two varieties of taco seasonings:

    Item number

    Product

    Name

    Package SizeProduct UPC

    Product

    dates

    56482

    9444

    Great Value

    Mild Taco

    Seasoning Mix

    1 oz0 78742 24572 0

    Best if

    used by

    07/08/21
    Best if

    used by 07/09/21

    050215

    HEB Taco

    Seasoning

    Mix Reduced Sodium

    1.25 oz0 41220 79609 0Better by 07/10/21
    Better by 07/11/21
    Better by 07/15/21

    The products may be contaminated with Salmonella

    There are no consumer complaints or reported illnesses to date.

    The recalled products, with "Best By" date information on the top part of the back side of the package, was sold in retail grocery stores in Washington, D.C., Alabama, Arkansas, Arizona, California, Colorado, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, North Dakota, Nebraska, New Jersey, New Mexico, Nevada, New York, Oklahoma, Ohio, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia and Wyoming.

    What to do

    Customers who purchased the recalled products should not consume them, but discard or return them to the place of purchase for a full refund.

    Consumers with questions may contact the firm's customer service center at (800) 847-5608 from 8am – 5pm (CST) Monday – Friday or by e-mail at customerservice@chg.com for more information.

    Williams Foods is recalling the following two varieties of taco seasonings: Item number Product Name Package Size Product UP...

    Volkswagen recalls model year 2015-2016 Tiguans and CCs

    The airbags may be deactivated or deploy inadvertently

    Volkswagen Group of America is recalling 27,822 model year 2015-2016 Tiguans and CCs.

    The airbag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in airbag deactivation or inadvertent deployment.

    Deactivated airbags increase the risk of injury. Inadvertent deployment of the airbags increases the risk of a crash.

    What to do

    Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary free of charge.

    The recall is expected to begin September 13, 2019.

    Volkswagen's number for this recall is 69Z5.

    Volkswagen Group of America is recalling 27,822 model year 2015-2016 Tiguans and CCs.The airbag Electronic Control Unit (ECU) may have a defective powe...

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      Steps consumers should take in the wake of the Capital One breach

      Free credit reports, credit freezes, and other smart moves are available to every consumer

      In the wake of Capital One’s recent data breach, ConsumerAffairs sees a lot of questions swirling around -- was I affected, what did they get, what should I do, etc.

      The good news is that Capital One says it fixed the issue and the perpetrator is in jail. Finding out whether your personal data was hacked will take a few more days, though. According to CNET, anyone affected should be contacted no later than Monday, August 5 via postal mail.

      Naturally, if you don’t have a Capital One account of any sort, your data should be out of harm’s way. But if you do have a Capital One account, it would be a smart move to take some time to protect your account going forward.

      If you were affected

      If you receive notice from Capital One that your data was hacked, the company says it will give you free credit monitoring and identity protection. On top of that, company officials are suggesting these best practices to make sure your account is safe: 

      • Enroll in account alerts to help them keep track of activity on your accounts. Customers can sign in to online banking and set up text or email alerts, based on their preferences.

      • Monitor credit card accounts for unusual or suspicious activity that you do not recognize, and call the phone number on the back of your Capital One card or on your statement as soon as possible if there is any unusual activity.

      Capital One wants consumers to keep in mind that it does not call customers asking for personal information. In the wake of situations like this, there’s always a boatful of phishers trying to capitalize on the incident. To that end, Capital One offers insights on how to spot fraudulent emails and messages on its website. If you get a suspicious email, do not reply; instead, forward the email to Capital One security at abuse@capitalone.com. Once you forward the suspicious email, delete it from your mailbox. 

      An added ounce of prevention courtesy of the Federal Trade Commission (FTC) is also recommended. Its identify theft assistant can help affected consumers build an identity theft recovery plan.

      If you weren’t affected

      If you weren’t part of the Capital One hack, consider yourself lucky -- 100 million consumers weren’t. Nonetheless, you should take some steps to proactively protect your data going forward.

      There are several ways consumers can help protect themselves in the wake of this and other recent data breaches. Some of these may include:

      Keeping tabs on your credit reports. All consumers are eligible for one free credit report a year from Equifax, Experian and TransUnion. When you get your report, pay close attention to any mistakes or activity that you consider suspicious. For example, if a mailing address is not one you recognize or if there’s a credit account you don’t remember opening, file a claim with the reporting agency detailing what you found and what you think should be corrected or deleted. 

      Keeping an eye out for unusual charges. While banks and credit card issuers have gotten pretty good at detecting suspicious activity, their systems are not perfect. If you see a charge you find odd or don’t remember making, there is usually a toll-free phone number on the back of each credit card where a representative can further explain the charge.

      Using a credit/fraud monitoring service. As consumers hit by the recent Equifax breach know, one of the options offered is free credit monitoring for six years. As a gesture, Equifax rival Experian is also offering credit monitoring of all three services for three years. There are also pay-for credit monitoring services that are worth investigating.

      Freezing your credit. Not many consumers are aware of this option, but the Federal Trade Commission (FTC) added a new layer of protection for concerned consumers -- one where they can ask any or all of the three major credit services to freeze their credit. The biggest advantage to doing that is that it makes things difficult for any credit thief who may want to open up a credit account in a consumer’s name.

      Credit monitoring vs. credit freeze

      Which is best -- credit/fraud monitoring or a credit freeze? “Ultimately, it's up to you as to which is the best fit for your needs,” says the Privacy Rights Clearinghouse. 

      “While the process of initiating one is a bit easier, a fraud alert can leave you less protected than a security freeze in the end. A security freeze does keep your credit more secure, but it can be less convenient to both start and stop (especially if you need access to your credit immediately).”

      In the wake of Capital One’s recent data breach, ConsumerAffairs sees a lot of questions swirling around -- was I affected, what did they get, what should...

      Verizon announces four new ‘unlimited’ data plans

      The offerings will replace Verizon’s current lineup of unlimited plans

      Verizon on Friday unveiled four new plans that will take the place of its current Go, Above, and Beyond unlimited plans. 

      The four new plans -- the entry-level Start Unlimited, Play More Unlimited, Do More Unlimited, and high-end Get More Unlimited -- will be $5 cheaper compared to their equivalent earlier plans. 

      “The new plans will replace the current lineup, and customers can keep their current plans or switch to new plans starting on August 5 using the My Verizon app,” the carrier said in a statement. “The more lines you add, the more you save, now with even more value when you choose five or more lines.” 

      New plans

      The lowest-priced plan, Start Unlimited, includes “unlimited” 4G LTE data; unlimited talk and texting allowances; 480p “DVD-Quality” video streaming; talk, text, and data in Mexico and Canada; Verizon Up rewards; and a 6-month subscription to Apple Music. The plan does not come with 4G LTE hotspot functionality.

      The previous middle-tier plan has been split into two different plans: Play More and Do More. 

      Each plan will have unlimited hotspot data with 15GB at 4G LTE speeds. Play More offers 25GB of 4G LTE data before speeds are slowed. It streams in 720p HD and comes with an Apple Music subscription. 

      Do More offers 50GB of 4G LTE data before speeds are reduced. Instead of an Apple Music subscription, customers who choose this plan will get a 50 percent discount if they add a tablet or jetpack portable hotspot unlimited plan.

      The new Get More plan, which will replace Above Unlimited, will give users 75GB at 4G LTE speeds. Users get up to 30 GB of 4G LTE hotspot data, as well as 720p HD streaming and an Apple Music subscription. 

      A full breakdown of the plans can be viewed here. 

      Cheaper, but not much different

      With the exception of the $5 price cuts across the board, the new configurations aren’t drastically different from their previous equivalents. 

      Verizon says it will also be waiving the $10-per-month 5G fee for the three top-tier options for a limited time. The move comes the same week the carrier deployed 5G service in Atlanta, Detroit, Indianapolis, and Washington DC. Verizon aims to offer 5G support in a total of 30 cities by the end of 2019.

      Verizon on Friday unveiled four new plans that will take the place of its current Go, Above, and Beyond unlimited plans. The four new plans -- the entr...

      Apple suspends program that let contractors listen to Siri conversations

      In response to privacy concerns, the company has temporarily suspended its ‘grading’ program

      Apple has temporarily pulled the plug on a program that let its employees listen to Siri voice recordings. The practice was called “grading,” and it was intended to help boost Siri’s speech recognition accuracy and quality. 

      Apple said it listened to less than one percent of Siri voice conversations and that the recordings were anonymous. Nonetheless, the tech giant has decided to suspend the program in the wake of a recent Guardian report which found that Apple contractors “regularly hear confidential details” on Siri recordings. 

      Apple told the publication that its goal in letting staffers listen to some conversations was to “help Siri and dictation … understand you better and recognize what you say.” The article sparked a wave of criticism, which has now resulted in Apple suspending the program while it decides how to proceed. 

      “We are committed to delivering a great Siri experience while protecting user privacy. While we conduct a thorough review, we are suspending Siri grading globally,” an Apple spokesperson told TechCrunch. 

      In an upcoming software update, Apple will give users the ability to opt out of participating in the company’s grading program. 

      Apple has temporarily pulled the plug on a program that let its employees listen to Siri voice recordings. The practice was called “grading,” and it was in...

      Average auto loan rate hits lowest point of 2019 in July

      Many dealers are making deals to get rid of 2018 models

      The price of new cars keeps going up, but fortunately for consumers, financing costs are coming down.

      Automotive publisher Edmunds reports that the average interest rate on a new vehicle loan fell for the third straight month in July to 5.8 percent, it’s lowest level of 2019; it was 6 percent in June. Some car-buyers did even better. Edmunds reports that 35 percent of July’s buyers got an interest rate below 4 percent.

      "Rising vehicle costs and high interest rates have been placing immense pressure on the new-car market all year, so it's nice to see shoppers get a bit of a reprieve," said Jessica Caldwell, Edmunds' executive director of insights. "Consumers are still in for a bit of sticker shock if they're coming back to the market for the first time in a few years, but the fact that interest rates are trending slightly lower is helping soften the blow."

      Best deals are on 2018 models

      Caldwell says interest rates on car loans have been sinking because manufacturers and their dealers have subsidized rates to clear out the remaining inventory of last year’s models. Edmunds estimates that 3 percent of new vehicles sales in July were 2018 models, the highest level of outgoing model-year sales of any July in Edmunds' records, dating back to 2002.

      "The fact that there are still 2018 models sitting on dealer lots this far into the year is pretty disconcerting, but at least we're seeing that automakers and dealers are making a greater effort to get shoppers in the door," said Caldwell.

      Incentive rates should continue falling this month in the wake of the Federal Reserve’s interest rate cut, announced this week. The Fed’s federal funds rate is going down by a quarter point, which is normally reflected in lower auto loan rates.

      Caldwell doesn’t expect that to have much of a meaningful impact, but she predicts dealers will, in fact, continue to make financing more attractive for buyers over the next few months. That, she says, will have more impact on consumers’ monthly payments.

      "Even with this move and automaker incentives, we expect to see average interest rates lingering in the 5 percent territory through the rest of the year," she said.

      The price of new cars keeps going up, but fortunately for consumers, financing costs are coming down.Automotive publisher Edmunds reports that the aver...

      FCC demands more accurate internet coverage maps

      The agency wants a clearer picture of underserved areas

      The Federal Communications Commission (FCC) has voted to require internet service providers (ISPs) to better map their coverage areas so gaps in broadband coverage are more clearly defined.

      The agency’s ruling concludes that there is a “compelling and immediate need to develop more granular broadband deployment data.” To that end the FCC has created the new Digital Opportunity Data Collection.”

      Critics have long charged that the current mapping system leaves a lot to be desired. Although ISPs are required to map coverage within census blocks, the ISP doesn’t have to cover the entire block in order to show it. In fact, in can cover just one home in the area to claim coverage of the entire census block.

      Under the new set of rules, the FCC will only report geospatial broadband coverage maps from fixed broadband internet service providers of areas where they make fixed service available. The object is to present a clear picture of where high-quality fixed broadband service is offered.

      Consumer input

      The new rules also establish a means for consumers to provide input on the accuracy of service on providers’ broadband maps. The feature will use a crowd-sourcing portal to collect input from consumers as well as from state, local, and Tribal governments. 

      Over time, the alleged inaccuracy of coverage maps has become a bipartisan issue with Republicans joining Democrats in pushing for changes. According to industry insiders, it was that growing political consensus that prompted ISPs to offer their own reforms.

      The change may be most important for underserved rural areas. There has been conflicting information about the availability of high speed internet service in these areas, with ISPs generally claiming more available service than local consumer groups.

      In February, the FCC offered to give nearly 200 carriers in rural areas of the U.S. an additional $67 million as part of its Connect America Fund.

      Government subsidies

      The agency said it would give the carriers the money if they agree to “significantly expand” access to broadband with at least 25Mbps downloads and 3Mbps in uploads. If the providers hold up their end of the deal, the FCC claims that as many as 110,000 consumers across 43 states would have improved internet service.

      The move came after lawmakers from both parties took issue with an FCC draft report that said internet service to rural America had improved. Rep. Rob Wittman (R-Va.), whose district covers a wide area of rural Eastern Virginia, said in February that nearly 50 percent of consumers living in rural Virginia lacked access to high speed internet and 29 percent don’t have any internet service at all. 

      FCC Commissioner Jessica Rosenworcel, one of two Democrats on the Commission, took issue with the draft report that noted significant progress.

      “Millions of households -- in rural and urban communities -- have no access to high-speed service,” she wrote in a tweet. “That’s a fact.”

      The Federal Communications Commission (FCC) has voted to require internet service providers (ISPs) to better map their coverage areas so gaps in broadband...

      Inconsistency at the heart of the Paris Climate Agreement struggles

      Experts call for greater transparency among the countries involved

      In a new study, researchers deconstructed the struggles many nations are facing in trying to gain ground when it comes to meeting the tenants of the Paris Climate Agreement. 

      The agreement involves individual countries creating pledges to reduce greenhouse gas emissions, known as nationally determined contributions (NDCs); however, it’s a lack of consistency in the formatting of those pledges that creates the biggest stumbling blocks for progress, experts say. 

      “The Paris Climate Agreement was a step in the right direction for international climate policy,” said researcher Lewis King. “But in its current form, it is at best inadequate and at worst grossly ineffective. Our study highlights significant issues around transparency and consistency in the agreement’s pledges, which may be a contributory factor towards the lack of ambition in the pledges from parties.” 

      Getting inside the pledges

      The researchers analyzed the various pledges by breaking them down into four categories: emission intensity reductions, absolute emission reduction targets, “business as usual” (BAU) reduction, and pledges that didn’t include emissions targets. 

      The biggest issue has been clarity. Because the individual countries have so many options when it comes to formatting the pledges, it’s difficult for experts to understand how effective the pledges are in completing what they set out to, which is why there have been so many discrepancies.  

      Though the goal of all countries is to reduce emissions, the various formatting options leave many pledges with ambiguous language. Though experts work to put all pledges on the same playing field, some countries end up with emissions increases by 2030, as opposed to decreases. 

      “Not only does this make associated pledges difficult to interpret and compare to other pledges without detailed analysis, but may produce a psychological effect of reducing ambition level due to framing the pledge as a percentage reduction even though emissions actually increase,” said researcher Jeroen van den Bergh. 

      According to the researchers, absolute emission reduction targets are typically the most effective, as this requires countries to set goals for reducing emissions by a specific percentage, based on a baseline from years’ past -- typically between 1990 and 2014 -- with a target year in mind to reach the goal. Some countries are ambitious enough to shoot for 2025, though the majority are set on 2030. 

      “We found that authentic absolute reduction pledges had the highest ambition in terms of tangible emission reduction,” said King. “By contrast, pledges in the other three categories tend to produce low ambitions with significant emissions increases of 29-53 percent at a global level.” 

      The researchers hope that countries involved in the Paris Climate Agreement can work to create uniform pledges, so as to minimize confusion, streamline the process, and make it easier for nations to reach their goals and feel good about doing so. 

      “Society has the right to be able to clearly understand and compare climate change commitments by countries, including whether they are fair, ambitious, and add up to international climate goals,” said King. “We also know that providing consistent and easily comparable information about national climate goals helps with public acceptance.” 

      The fight against climate change

      As pollution continues to get worse in the United States, and new studies consistently report on how dangerous it can be to consumers’ health, there are some forces working to fight climate change. 

      Companies like Facebook and Lyft have become dedicated to reducing greenhouse gas emissions, while a group of young Americans have taken up a lawsuit against the Trump administration because of an alleged lack of concern regarding climate change. 

      The group, going by the name Youth, believes that the Trump administration has violated consumers’ constitutional rights in not doing more to fight against climate change. 

      In a new study, researchers deconstructed the struggles many nations are facing in trying to gain ground when it comes to meeting the tenants of the Paris...

      Falling oil prices provide consumers with a break at the gas pump

      The national average price falls another three cents a gallon

      Gasoline prices drifted lower during the week for the final stretch of the vacation and summer driving seasons.

      The AAA Fuel Gauge Survey shows the average price of regular gas is $2.72 a gallon, nearly three cents less than last week but the same as a month ago. Gas is 15 cents a gallon cheaper than at this time in 2018. The average price of premium gas is $3.29 a gallon, down from $3.32 last Friday. The price of diesel fuel is $2.98, a penny less than a week ago.

      Gas prices are giving way under the pressure of falling oil prices. At the same time, consumers aren’t buying as much fuel, keeping supplies plentiful. The  Energy Information Administration (EIA) reports gasoline demand fell last week to 9.55 million barrels a day.

      “Alongside a decline in gasoline demand, a cheaper crude price — ranging between $12-15 per barrel less when compared to last year — has helped American motorists to see lower pump prices this summer,” AAA said in its latest market update.

      GasBuddy’s Patrick DeHaan predicts gasoline prices will continue to fall. In a tweet, DeHaan said falling oil prices will likely lead to lower gasoline prices in most of the country as summer draws to a close.

      The states with the most expensive regular gas

      These states currently have the highest prices for regular gas, according to the AAA Fuel Gauge Survey:

      • California ($3.68)

      • Hawaii ($3.65)

      • Washington ($3.28)

      • Nevada ($3.24)

      • Oregon ($3.14)

      • Alaska ($3.13)

      • Illinois ($2.96)

      • Idaho ($2.90)

      • Pennsylvania ($2.89)

      • Connecticut ($2.87)

      The states with the cheapest regular gas

      The survey found these states currently have the lowest prices for regular gas:

      • Mississippi ($2.35)

      • Louisiana ($2.35)

      • Alabama ($2.36)

      • Arkansas ($2.38)

      • South Carolina ($2.39)

      • Oklahoma ($2.44)

      • Tennessee ($2.45)

      • Texas ($2.46)

      • Virginia ($2.47)

      • Missouri ($2.47)

      Gasoline prices drifted lower during the week for the final stretch of the vacation and summer driving seasons.The AAA Fuel Gauge Survey shows the aver...

      Dorel Juvenile Group USA recalls inclined sleepers

      Infant fatalities have been reported involving other inclined sleep products

      Dorel Juvenile Group USA of Foxboro, Mass., is recalling about 24,000 Eddie Bauer Slumber and Soothe Rock Bassinets; Disney Baby Doze and Dream Bassinets.

      Infant fatalities have been reported involving other inclined sleep products, after the infants rolled from their back to their stomach or side while unrestrained, or under other circumstances.

      Dorel has received no reports of incidents or injuries.

      This recall involves the Eddie Bauer Slumber and Soothe Bassinet with model number BT055CSY and the Disney Baby Doze and Dream Bassinet with model number BT071DHS. The model numbers are located on a label on the underneath side of the fabric of the inclined sleeper pad.

      The inclined sleepers are rectangular shaped with a soft bottom, cushioned fabric, stand approximately two feet off the floor and are designed for sleeping or napping infants from birth to six months of age.

      The Eddie Bauer Slumber and Sooth Bassinet is beige. The Disney Baby Doze and Dream Bassinet is purple.

      The inclined sleepers, manufactured in China, were sold at Target, Kmart, Ross, Marshalls, TJ Maxx and juvenile product stores nationwide from November 2014, through February 2017, for about $60.

      What to do

      Consumers should immediately stop using the inclined sleepers and contact Dorel for a refund in the form of a $60 voucher.

      Consumers may contact Call Dorel toll-free at (877) 657-9546 or text Dorel at (812) 373-6673 from 8 a.m. to 5 p.m. (ET) Monday through Friday, by email at inclinesleeperrecall@djgusa.com, or online at www.safety1st.com at and click on “Safety Notices” for more information.

      Dorel Juvenile Group USA of Foxboro, Mass., is recalling about 24,000 Eddie Bauer Slumber and Soothe Rock Bassinets; Disney Baby Doze and Dream Bassinets....

      Lennox Intl recalls Natural Pig Ears

      The product may be contaminated with Salmonella

      Lennox Intl of Edison N.J., is recalling Natural Pig Ears that may be contaminated with Salmonella.

      The firm says it is aware of two cases in which pig ears caused dog illnesses.

      The recalled product comes in an 8 PK branded pouch under UPC 742174 995163, 742174994166 or packaged individually shrinked wrapped under UPC 0385384810, and 742174P35107. UPC codes are on the front label of the package.

      It was shipped to distributors and/or retail stores nationwide from May 1 – July 3, 2019.

      What to do

      Customers who purchased the recalled product and have proper receipt may return to the place of purchase.

      Consumers may contact the company at (800) 5388980 Monday – Friday from 9AM – 5 PM or by email at usaoffice@lennoxpets.com for refund and additional information.

      Lennox Intl of Edison N.J., is recalling Natural Pig Ears that may be contaminated with Salmonella.The firm says it is aware of two cases in which pig...

      FTC says Equifax customers should choose credit monitoring instead of cash

      ‘Overwhelming’ public response to the settlement could result in small cash payments, the agency says

      Earlier this week, customers affected by the Equifax data breach of 2017 were promised either a $125 check or free credit monitoring courtesy of Experian.

      Now, the Federal Trade Commission (FTC) is urging consumers to opt for the free credit monitoring option due to “overwhelming” public response to the settlement. The agency said the number of settlement claims has risen so fast that Equifax may not have enough money to send a $125 payout to everyone who requests one.

      “Because the amount of money set aside for the cash payment option is capped at $31 million, consumers who select that option may not receive the $125 they had expected,” the FTC said in a notice on Wednesday.

      The agency is strongly suggesting that consumers who haven’t already submitted a claim consider choosing the credit monitoring service, which is worth more than the amount of money they would likely receive. 

      “You can still choose the cash option on the claim form, but you will be disappointed with the amount you receive and you won’t get the free credit monitoring,” the FTC said.

      Credit monitoring ‘worth a lot more’

      The decision of whether to choose cash or credit monitoring is ultimately up to each individual and their situation, but the FTC says consumers who choose the cash payout option should be prepared to receive less than they were initially told they’d receive. 

      “A large number of claims for cash instead of credit monitoring means only one thing: each person who takes the money option will wind up only getting a small amount of money,” the agency said. “Nowhere near the $125 they could have gotten if there hadn’t been such an enormous number of claims filed.” 

      The “millions” of customers who have already requested to receive cash can still switch to the free credit monitoring service. These consumers should “look for an email from the settlement administrator,” the FTC said. 

      “They’ll be asking you for the name of the credit monitoring service you already have. Or, if you want to change your mind, you’ll have a chance to switch to the free credit monitoring,” the agency said, adding that the settlement administrator can also be emailed directly at info@EquifaxBreachSettlement.com.

      Earlier this week, customers affected by the Equifax data breach of 2017 were promised either a $125 check or free credit monitoring courtesy of Experian....

      Federal Reserve cuts key interest rate by a quarter point

      Policymakers suggest that may be it for a while

      The Federal Reserve has cut its key interest rate a quarter of a point but suggested it isn’t part of a cycle of lower rates.

      Wall Street fully expected the rate cut at Wednesday’s meeting but had its heart set on a series of future cuts. When Fed Chairman Jerome Powell referred to the move as a “mid-cycle adjustment,” stocks sold off. 

      In its July meeting statement, the Fed policymakers actually found little reason to cut interest rates. The statement noted that the job market remains strong and consumers are still spending generously. Inflation is actually pretty low. About the only reason the Fed could find for its action was some softness in business spending.

      So the Fed announced a rate cut but suggested that would be it, at least in the short term. 

      Upside for consumers in debt

      While that was clearly disappointing to investors who have gotten used to the idea of cheap money, a quarter point cut in the federal funds rate is still good news for consumers, especially consumers who are in debt.

      The Fed’s key interest rate doesn’t have that much impact on mortgage rates but it is usually in sync with banks’ prime lending rates. When the federal funds rate goes down, so does the prime rate.

      That in turn usually lowers credit card interest rates which are near an all-time high. With so  many consumers carrying credit card balances, a little less in monthly interest charges could mean a little more cash in consumer’s pockets.

      The federal funds rate also influences the rate on a home equity line of credit (HELOC) and on auto loans. So all in all, when the Fed cuts interest rates, consumers tend to benefit.

      First cut in 11 years

      This is the first time since late 2008 that the Fed has cut its key interest rate. It did so 11 years ago in response to the financial crisis, reducing the rate to nearly 0 percent to keep the economy afloat.

      The Fed embarked on a campaign of rate increases in December 2015 and over a period of several months increased the federal funds rate to around 2.25 percent, still historically low. With the economy still growing policymakers apparently decided there was no reason to commit to future rate reductions.

      “In determining the timing and size of future adjustments to the target range for the federal funds rate, the committee will assess realized and expected economic conditions relative to its maximum employment objective and its symmetric 2 percent inflation objective,” the Fed said in its statement.

      The Federal Reserve has cut its key interest rate a quarter of a point but suggested it isn’t part of a cycle of lower rates.Wall Street fully expected...

      Amazon announces deadline for sellers to make packaging smaller

      The company is aiming to cut down on cardboard waste

      Amazon will soon introduce new package guidelines for sellers as part of a larger effort to curb its environmental impact and maximize efficiency. 

      Starting September 3, sellers who ship items in oversized packages will be fined $1.99, the Wall Street Journal reports. As further incentive to stick to the standards, Amazon will give sellers a $1 credit for each package that meets its guidelines. 

      Amazon says it created its package guidelines with the goal of giving customers "minimal, protective and functional packaging.” The company hopes to reduce waste as well as shipping costs through the implementation of the standards. 

      However, the Journal notes that the cost element of making packaging smaller means Amazon increases its profitability while sellers’ businesses take a hit. But Amazon says vendors that adhere to the guidelines will benefit from lower shipping costs.

      “It does cause some pain, but I think the benefit is there,” Mike Kuebler, technical director and packaging specialist at Smithers Pira, told the Journal.

      Amazon will soon introduce new package guidelines for sellers as part of a larger effort to curb its environmental impact and maximize efficiency. Star...

      States still working to block T-Mobile/Sprint merger

      Several state attorneys general argue that the start date of the merger trial should be pushed back

      Last week, the $26.5 billion merger of T-Mobile and Sprint gained approval from the Department of Justice. However, the deal -- which hasn’t yet closed -- still faces opposition from close to a dozen state attorneys general.

      A lawsuit filed by these officials argues that the merger will harm competition and raise prices for consumers. Following news that the deal had received DOJ approval, New York AG Letitia James reiterated her concerns on Twitter. 

      “I remain deeply concerned about the T-Mobile/Sprint megamerger & the irreparable harm it will cause to millions across the country,” she wrote. “Despite approval from the DOJ, the deal is bad for consumers, innovation, and workers.” 

      “This deal is based on speculative promises & will increase prices for consumers & greatly reduce competition. The American people deserve access to affordable, reliable wireless service & this deal is not the answer.”

      At a status hearing on Thursday, the states involved in the suit aiming to block the deal plan to ask for the October 7 start date of the merger trial to be pushed back to December 9. State AGs argue that they are owed more time to prepare since T-Mobile and Sprint didn’t provide all the details of their settlement with the DOJ by the deadline of June 28. 

      EFF also opposes the deal 

      Separately, the Electronic Frontier Foundation (EFF) chimed in on Tuesday to express its opposition to the merger. In a statement, the organization raised the concern that “5G hype” could have clouded the DOJ’s judgement when choosing to green-light the deal. 

      “The Sprint-T-Mobile merger has been the subject of a lot of 5G hype,” EFF said. “EFF has called attention to the political leveraging of 5G before, and this merger is the perfect example of how it can be weaponized to blow holes in consumer protection laws.” 

      “From the outset, Sprint and T-Mobile repeatedly over-represented, claiming the merger would bring 5G wireless services to all Americans. The companies’ argument is that Americans must accept fewer choices at higher prices if they want to see these new services. This is just untrue.” 

      Like the state attorneys general involved in the effort to block the merger, EFF argues that the deal is anticompetitive. The group says 5G could still reach all U.S. consumers through “government-regulated licenses” that promote competition.

      “Those licenses can be modified with new policies to promote competition and access. In particular, instead of approving anti-competitive mergers, the government could simply change the terms of the licenses it gives companies for their use of spectrum, the radio frequencies used to transmit services,” the group said. 

      Last week, the $26.5 billion merger of T-Mobile and Sprint gained approval from the Department of Justice. However, the deal -- which hasn’t yet closed --...

      Pearson data breach exposes info on hundreds of thousands of U.S. students

      The company reports that the stolen data was piecemeal and did not contain complete personal records

      Here a breach, there a breach, everywhere a breach -- or so it seems. 

      Word comes from the Wall Street Journal (WSJ) that textbook publisher Pearson’s data bank was breached, affecting more than 13,000 school and university accounts.

      What’s worse is that the number of students hit within those accounts could be vast and varied, depending on the school. WSJ reported that 114,000 students were affected in one single school alone, but another school district had as few as 500 students impacted. 

      Good news, bad news

      There’s a good news/bad news element to this story. The bad news being batted about in the press is that student names, email addresses, and dates of birth were reportedly exposed. The potential good news is that, according to Pearson, the information hacked contained only pieces of data, not complete student accounts or records.

      “We have strict data protections in place and have reviewed this incident, found and fixed the vulnerability," Pearson’s director of media relations, Scott Overland, told ConsumerAffairs. 

      "While we have no evidence that this information has been misused, we have notified the affected customers as a precaution. We apologize to those affected and are offering complimentary credit monitoring services as a precautionary measure."

      More digital, more exposure

      Going all-digital means that there’s simply more personal data floating out in the internet of things, which leaves more and more consumers feeling vulnerable. 

      Maybe Pearson dodged a bullet that could’ve been much bigger for them down the line. Only last month, the company officially threw in the towel on printed textbooks, deciding to go digital-first. One can only imagine the tonnage of data Pearson will be entrusted to once that change hits its stride.

      Here a breach, there a breach, everywhere a breach -- or so it seems. Word comes from the Wall Street Journal (WSJ) that textbook publisher Pearson’s d...

      Researchers discover just how detrimental packaged food is to consumers' health

      The nutrition information was most concerning to researchers

      Findings from a new study conducted by researchers from Northwestern University suggest that consumers are being negatively affected by the high amount of ultra-processed foods they eat on a regular basis.

      According to the findings, many packaged foods are exposing consumers to high levels of saturated fat, calories, salt, and sugar, all of which leave consumers vulnerable to obesity and other health concerns. 

      “To say that our food supply is highly processed won’t shock anyone, but it’s important that we hold food and beverage manufacturers accountable by continually documenting how they’re doing in terms of providing healthy foods for consumers,” said researcher Abigail Baldridge. “And the verdict is they can and should be doing a whole lot better.” 

      What’s in our food?

      To get a better idea of the nutrition information hiding in plain sight on packaged foods, the researchers utilized the NOVA Food Classification System, which doesn’t look at specific nutrition facts, but rather ranks foods based on how processed they are. 

      The study included over 230,000 packaged foods and ranked them with the NOVA system to determine the health status of what was in some of the most commonly eaten goods in the country. 

      Over 70 percent of all of the food items involved in the study, which included everything from chips and pretzels to salad dressing and ice cream, were categorized as “ultra-processed.” 

      “Food and beverage products continuously evolve, and reports like these highlight opportunities to make critical changes within specific manufacturers or product categories to reduce saturated fat, salt, and sugars,” said Baldridge. 

      Of all the different food options involved in the study, bread consistently ranked the worst when it came to nutrition make-up, coming in the top third of highest calories, sodium, saturated fat, and sugar -- all factors that can contribute to consumers’ weight gain and other health concerns. 

      Though work is being done to advise consumers on what foods are best for their overall health, the researchers are adamant that the food industry needs to make sure what’s available on the shelves reflects current health guidelines and gives consumers the proper nutrients. 

      “We need to better capture real-time information of our constantly changing food supply if we’re going to track and improve its helpfulness,” said researcher Dr. Mark Huffman. 

      Health concerns

      The findings from this study emphasize how ultra-processed foods can put consumers’ health at stake, and other recent studies have shown just how seriously health can be affected. 

      Ultra-processed foods have been linked to an increased risk of cancer, premature death, and overeating and weight gain, as consumers who choose highly processed foods are more likely to eat more and eat faster. 

      “Over time, extra calories add up, and that extra weight can lead to serious health conditions,” said Dr. Griffin P. Rodgers. “Research like this is an important part of understanding the role of nutrition in health and may also help people identify foods that are both nutritious and accessible -- helping people stay healthy for the long term.”

      Findings from a new study conducted by researchers from Northwestern University suggest that consumers are being negatively affected by the high amount of...