Current Events in March 2007

Browse Current Events by year

2007

Browse Current Events by month

Get trending consumer news and recalls

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thanks for subscribing.

    You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    The Healthy Geezer: Liver Spots Aren't All Dangerous

    The Healthy Geezer


    Q. Do liver spots have anything at all to do with the liver? A. No. This is a common question and a great starting point for a column about all those doohickeys that grow on our skin as we age.

    LIVER SPOTS The official name for liver or age spots is "lentigines" from the Latin for "lentil." These are flat, brown with rounded edges and are larger than freckles. They are not dangerous.

    KERATOSES Seborrheic keratoses are brown or black raised spots, or wart-like growths that appear to be stuck to the skin. They are harmless. Actinic keratoses are thick, warty, rough, reddish growths. They may be a precursor to skin cancer.

    CHERRY ANGIOMAS These are small, bright-red raised bumps created by dilated blood vessels. They occur in more than 85 percent of seniors, usually on the trunk. These are also not dangerous.

    TELANGIECTASIA These are dilated facial blood vessels.

    SKIN TAGS These are bits of skin that project outward. They may be smooth or irregular, flesh colored or more deeply pigmented. They can either be raised above the surrounding skin or have a stalk so that the tag hangs from the skin. They are benign.

    Now we get into the cancers of the skin.

    SQUAMOUS CELL CARCINOMAS These are in the outer layers of the skin. They are closely associated with aging. These are capable of spreading to other organs. They are small, firm, reddened nodules or flat growths. They may also be cone-shaped. Their surfaces may be scaly or crusted.

    BASAL CELL CARCINOMAS These are the most common of the skin cancers. They develop in the basal layer below the surface of the skin. Basal cell carcinomas seldom spread to other parts of the body. They usually appear as small, shiny bumps or pinpoint, red bleeding areas on the head, face, nose, neck or chest.

    MELANOMAS The melanoma is the deadliest form of skin cancer. Melanomas can spread to other organs and can be fatal. They usually appear as dark brown or black mole-like growths with irregular borders and variable colors. They usually arise in a pre-existing mole or other pigmented lesion.

    Skin cancer is the most common type of cancer in the United States. About half of all Americans who live to 65 will have skin cancer. Although anyone can get skin cancer, the risk is greatest for people who have fair skin.

    Ultraviolet radiation from the sun is the main cause of skin cancer. All skin cancers can be cured if they are treated before they spread. The most common warning sign of skin cancer is a change on the skin, especially a new growth or a sore that doesn't heal.

    Check your skin often. Look for changes in the size, shape, color, or feel of birthmarks, moles, and spots. And don't be reluctant to go to a doctor whenever you see anything on your skin that you suspect might be a problem.

    Dermatologists recommend that, if you are a fair-skinned senior, you should get a full-body skin exam once a year. This kind of check-up isn't a bad idea for any senior.

    All Rights Reserved © 2007 by Fred Cicetti



    The Healthy Geezer: Liver Spots Aren't All Dangerous...

    FDA Finds Plastic in Tainted Pet Food

    PETA Demands a Wider Recall; Wants IAMS Investigated

    U.S. Food and Drug Administration testing found a chemical commonly used in plastics, but no rat poison, in the recalled pet food that has killed and sickened cats and dogs nationwide, the agency said today.

    As the FDA was announcing its findings, the animal-rights organization PETA called on the agency to immediately expand the pet food recall to include all dry varieties subject to complaints until they are chemically tested for safety.

    PETA will also wants the FDA to investigate Iams in order to find out if the company knew about the contaminated food before calling for a recall.

    "Nearly a month elapsed between the first reports of illness and death from contaminated products and the recall -- time during which countless cats and dogs may have been sickened and died," says PETA Vice President Bruce Friedrich. "We?re calling on Iams and other companies not to gamble with animals' lives and to recall all dry food products that are the subject of complaints immediately."

    Testing by the FDA and at least one lab independent of the agency found melamine, a chemical used in plastics and household textiles, in samples of the recalled pet food and in one of its ingredients -- wheat gluten, said Stephen F. Sundlof, director of the FDA's Center for Veterinary Medicine.

    Cornell University scientists say they have also found the chemical, sometimes used as a fertilizer, in the urine of sick cats, as well as in the kidney of one cat that died after eating the company's wet food.

    The FDA now says it has received 8,000 complaints regarding the recalled food and is testing hundreds of customer-submitted samples. Menu Foods recalled 60 million containers of cat and dog food earlier this month after animals died of kidney failure after eating the Canadian company's products.

    PETA charged that Iams has "a history of causing animal suffering."

    "During a 2002 to 2003 undercover investigation of an animal-testing laboratory contracted by Iams, a PETA investigator documented that terrified animals were confined to cramped, unsanitary cages in dilapidated rooms; that dogs had chunks of muscle cut from their thighs; and other acts of cruelty," PETA said.

    Rat Poison

    There had been earlier expressions of doubt that aminopterin was the sole cause of the wave of pet poisonings.

    The American Society for the Prevention of Cruelty to Animals (ASPCA) isn't so sure. Based on data its veterinary toxicologists have analyzed, the animal rights group suspects other contaminants might be involved.

    "Clinical signs reported in cats affected by the contaminated foods are not fully consistent with the ingestion of rat poison containing aminopterin that, according to Menu Foods, is at the 'root' of the contamination issue," the ASPCA stated in a release issued March 27, 2007.

    "We've seen reports coming in from all around the country that animals that were eating the contaminated foods are definitely suffering from renal failure," said Dr. Steven Hansen, veterinary toxicologist and senior vice president with the ASPCA. "But the data that we've been collecting do not conclusively prove this connection, which is why we strongly recommend that those involved in the investigation continue to search for additional contaminants."

    Dr. Hansen says animals poisoned with aminopterin -- which is used to treat humans with cancer -- should have additional symptoms.

    "To be consistent with the effects of aminopterin, we should also be seeing a significant number of affected pets showing the accompanying signs of severe intestinal damage, as well as bone marrow suppression, including 'leukopenia,' which is a serious reduction in white blood cells," he says. "This is the missing connection that we want to alert veterinarians around the country to.

    He adds: "There are so many inconsistencies in the purported link between aminopterin and the animals affected, that we urge veterinary toxicologists and veterinary pathologists at diagnostic laboratories to continue looking for additional contaminants. Only continued rigorous testing will uncover the real reason or reasons for this crisis among our pet population."



    FDA Finds Plastic in Tainted Pet Food...

    Parkinson's Drugs Withdrawn Because of Heart Valve Damage

    Permax and Generic Equivalents Being Withdrawn; Other Drugs Available

    Manufacturers of pergolide drug products, which are used to treat Parkinson's disease, will voluntarily remove the drugs from the market because of the risk of serious damage to patients' heart valves.

    The products being withdrawn are Permax, the trade name for pergolide marketed by Valeant Pharmaceuticals, and two generic versions of pergolide manufactured by Par and Teva.

    Pergolide is in a class of medications called dopamine agonists and is used with levodopa and carbidopa to manage the symptoms (tremors and slowness of movement) of Parkinson's disease.

    In 2006, an estimated 12,000 patients received prescriptions for pergolide from retail pharmacies in the United States. Patients taking pergolide should contact their doctors to discuss alternate treatments. Patients should not stop taking the medication, as stopping pergolide abruptly can be dangerous.

    There are alternative therapies available for Parkinson's disease, including three other dopamine agonists that have not been associated with valvular heart disease. The removal of pergolide products is not expected to adversely affect patient care because of the alternative therapies available, the FDA said.

    "Based on important new drug safety information, the U.S. Food and Drug Administration has been working with the manufacturers of pergolide products to voluntarily remove these drugs from the market," said Douglas Throckmorton, M.D., deputy director of FDA's Center for Drug Evaluation and Research. "The FDA's increased evaluation of post-market safety is benefiting the public because, in this case, as new data about the product became available, we were able to remove a less safe drug from the market."

    Two recent New England Journal of Medicine studies confirm previous findings associating pergolide with increased chance of regurgitation (backflow of blood) of the mitral, tricuspid, and aortic valves of the heart.

    Valve regurgitation is a condition in which valves don't close tightly, allowing blood to flow backward across the valve. Symptoms include shortness of breath, fatigue and heart palpitations.

    In light of this additional post-market safety information, the companies that manufacture and sell pergolide will stop shipping pergolide for distribution and, in cooperation with FDA, will withdraw the products from the market.

    Permax was approved in 1988 for Eli Lilly and Company as an adjunctive therapy with levodopa in Parkinson's disease. Valvular heart disease was first described in association with pergolide in 2002. In 2003, FDA asked Lilly to add valvulopathy (abnormality of cardiac valves) to the warnings section of Permax labeling, at which time a Dear Healthcare Practitioner letter was sent by Lilly. In 2006, the warning was upgraded to a black box warning, the FDA's strongest form of warning, because of new data concerning risks of heart valve damage.

    FDA is issuing a Public Health Advisory (PHA) detailing the removal of pergolide products from the market. The PHA, which is available online includes information and recommended actions for physicians, pharmacists and patients.

    The effect of the voluntary withdrawal on supplies of pergolide currently in pharmacies will not be immediate. This delay will allow time for health care providers and patients to discuss appropriate treatment options and time to change treatments.


    Parkinson's Drugs Withdrawn Because of Heart Valve Damage...

    Get trending consumer news and recalls

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      FDA Confirms It Found Plastic in Tainted Pet Food

      Wheat Gluten from Asian is the Suspected Source

      It may not just be rat poison that's causing dogs and cats across the country to become sick and die after eating Menu Foods' tainted products.

      The Food and Drug Administration announced today that its scientists -- and an independent laboratory -- found a chemical commonly used in plastic in samples of the 60 million containers of wet pet food the Canadian company has recalled.

      The FDA said those tests found melamine -- a chemical used in floor tiles, kitchenware, and fire retardant fabrics -- in Menu's tainted pet food.

      Wheat gluten, a source of vegetable protein, is also used in some human foods, but the FDA emphasized it had found no indication that the contaminated ingredient had been used in food for people. The FDA said it would alert the public quickly if the melamine was found in any foods other than the recalled pet food.

      The FDA also found the chemical in the ingredient the FDA suspects is the source of the contamination -- the wheat gluten the company imports from China.

      And that melamine-contaminated wheat gluten, the FDA announced, might have been used to make dry dog food. If that's the case, the scope of this massive recall could be even wider.

      Already, Hill's Pet Nutrition recalled its Prescription Diet m/d Feline dry cat food. The food included wheat gluten from the same supplier that Menu Foods used. The recall doesn't involve any other Prescription Diet or Science Diet products, the company said.

      "I just knew this was going to happen," one worried pet owner wrote on the PetConnection.com blog in response to today's news. "This is awful, just awful. Our poor beloved pets. They just don't stand a chance ... "

      The FDA isn't sure how melamine -- which is used as fertilizer in Asia -- would have poisoned pets, said Stephen F. Sundlof, director of the FDA's Center for Veterinary Medicine.

      He said the contaminated wheat gluten was shipped to an unnamed company that manufactures dry pet food.

      Only wet "cuts and gravy" style-pets food are involved in the Menu Foods recall.

      The FDA is now investigating whether the melamine-tainted wheat gluten -- also imported from China --- was used to make any dry pet foods.

      When asked if pet owners could be feeding unsafe food to their animals, Sundlof said: "It is possible, but I think we've been following every lead that we can. My sense is that we have gotten most of it under control."

      Last week, New York officials announced they discovered the toxin aminopterin -- used as rat poison in other countries and as a cancer drug in the United States -- in Menu's contaminated products.

      But the FDA said its tests -- and those by the outside lab -- did not reveal the rat poisoning in the recalled pet food. Or in the wheat gluten.

      Cornell University officials, however, now confirm they found melamine in the urine and kidney of a sick cat. New York officials say they've detected that chemical, too.

      Menu Foods has confirmed its recalled containers of pet food -- distributed throughout North America under 95 brands -- were made with wheat gluten from a new supplier.

      But the company said it stopped using that supplier after cats and dogs that ate the its food showed signs of kidney failure or died.

      Findings Support ASPCA

      Today's announcement by the FDA supports findings released earlier this week by The American Society for the Prevention of Cruelty to Animals (ASPCA).

      The animal rights group said data its veterinary toxicologists have analyzed indicated other contaminants might be involved in the tainted pet foods.

      "Clinical signs reported in cats affected by the contaminated foods are not fully consistent with the ingestion of rat poison containing aminopterin that, according to Menu Foods, is at the 'root' of the contamination issue," the ASPCA said on March 27, 2007.

      Dr. Steven Hansen, veterinary toxicologist and senior vice president with the ASPCA, added: "We've seen reports coming in from all around the country that animals that were eating the contaminated foods are definitely suffering from renal failure. But the data that we've been collecting do not conclusively prove this connection, which is why we strongly recommend that those involved in the investigation continue to search for additional contaminants."

      Dr. Hansen said animals poisoned with aminopterin should have additional symptoms.

      "To be consistent with the effects of aminopterin, we should also be seeing a significant number of affected pets showing the accompanying signs of severe intestinal damage, as well as bone marrow suppression, including 'leukopenia,' which is a serious reduction in white blood cells," he said. "This is the missing connection ... there are so many inconsistencies in the purported link between aminopterin and the animals affected that we urge veterinary toxicologists and veterinary pathologists at diagnostic laboratories to continue looking for additional contaminants.

      "Only continued rigorous testing will uncover the real reason or reasons for this crisis among our pet population."

      The FDA confirmed 16 cats and dogs have died after eating Menu's contaminated food, but it expects that number to dramatically increase. The governmental agency has received more than 8,000 complaints from pet owners and veterinarians, and is testing hundreds of customer-submitted samples.

      The contamination appears to be more deadly to cats than dogs, the FDA's Sundlof said.

      Earlier this week, the Veterinarians Information Network, a Web site of 30,000 veterinarians and veterinary students, announced its members have reported 104 deaths linked to Menu Foods' contaminated pet food.

      The majority of those deaths -- 88 -- involved cats.

      The Web site also received 11 reports of dogs dying after eating Menu Foods' tainted products. The remaining five deaths did not list a species.

      In addition, VIN said its members have seen 471 cases of kidney failure since Menu Foods announced its massive recall on March 16, 2007.

      The Web site PetConnection.com says it has -- as of March 30, 2007 -- received 2,400 unconfirmed reports of dog and cat deaths linked to Menu Foods.

      As the investigation continues, pet owners are advised to watch their dogs and cats for symptoms of kidney failure, including loss of appetite, lethargy, vomiting, excessive drinking and either excessive or no urination.

      Veterinarians, however, warn that animals do not show symptoms until about 70 percent of the kidney function is lost.

      A complete list of the recalled pet foods is available at Menu Food's Web site: www.menufoods.com/recall or contact the company at (866) 463-6738 or (866) 895-2708.



      FDA Confirms It Found Plastic in Tainted Pet Food...

      Fed Chair Rethinks Easy Access To Credit

      Easy credit helped lead to implosion in housing market

      Federal Reserve chairman Ben Bernanke recently commented that widespread access to credit may have contributed to the chain of events leading to the explosion in home prices and the subsequent implosion of lenders that cater to the "subprime" market. 


      Bernanke's comments came as part of a speech touting the benefits of the Community Reinvestment Act (CRA), which insures that banks and lenders in a community provide services to low-income residents. The CRA was generally credited for helping families with low and moderate income levels achieve homeownership in greater numbers than before, but that the "results were not uniform," Bernanke said.

      Increased participation of nonbank lenders in the mortgage market and the expansion of available credit -- along with a corresponding relaxation of standards for lending -- also increased home ownership for many who might not have been able to purchase a first home otherwise. But, Bernanke cautioned, "recent problems in mortgage markets illustrate that an underlying assumption of the CRA -- that more lending equals better outcomes for local communities may not always hold."

      "Whether, and if so, how to try to differentiate "good" from "bad" lending in the CRA context is an issue that is likely to challenge us for some time," Bernanke said. "One possible strategy is to place more weight in CRA examinations on factors such as whether an institution provides services complementary to lending--for example, counseling and financial education."

      The collapse of the subprime market -- lenders who target loans at individuals with low incomes, or with bad or minimal credit histories -- has accelerated as home sales stall, prices sag, and families find themselves trapped in homes they can't afford and can't easily sell or refinance. Many homebuyers took advantage of "creative" mortgage products, such as interest-only loans, with ballooning payments that the borrower can't keep up with.

      Many subprime lenders took advantage of the hot market by loosening underwriting standards and overlooking problems in a borrower's financial history. Others deliberately targeted low-income markets -- mostly black and Hispanic -- and used predatory lending tactics, as well as capitalizing on the lack of financial education of many borrowers.

      As homeowners defaulted on their loans in increasing numbers, and many simply let their homes be foreclosed, subprime lenders found themselves unable to finance new loans and fend off hungry backers. New Century Financial is potentially seeking bankruptcy protection after agreeing to cease lending practices in several states, and has cut ties with mortgage backers such as Freddie Mac.

      States and Congress alike have been calling for tighter regulation of mortgage lenders, especially in the subprime market, and more aggressive prosecution of companies that engage in predatory lending tactics. Senator Charles Schumer (D-NY) recently offered up new legislation that would empower a "national regulatory system" to oversee all lenders and prevent proliferation of no-document loans.

      Bernanke's Burden

      Meanwhile, Fed chair Bernanke continues to navigate through an economic bust engineered in no small part by his predecessor, Alan Greenspan. The former Fed chair's decision to cut interest rates to record lows spurred new trends in lending and borrowing, as homeowners refinanced multiple times, pulled equity out of their homes, and "speculated" in the market by buying multiple properties to "flip" for quick profits.

      It was not until Greenspan was safely retired that he began to warn of the ill effects of easily available credit in the housing boom.

      After two years of raising the prime lending interest rate during his tenure, Bernanke's Fed has held lending rates steady at 5.25 percent while campaigning for Congress to address fixing entitlement programs such as Medicare and Social Security.

      Bernanke has frequently stated that failures in the subprime market would be "contained" and would not spread to the larger mortgage sector, and that the economy would grow at a sustainable pace, not requiring further hikes in interest rates. His "easy credit" comments are the strongest indicator yet that the Federal Reserve may change its course, possibly pushing for tighter lending standards to prevent future meltdowns.

      Fed Chair Rethinks Easy Access To Credit...

      Asthma Patients Pay the Price for Ozone Protection

      Polluters Can Pollute Away but Asthma Victims Must Pay Up

      No one's putting any restrictions on Hummers, backyard grills, coal-fired power plants or other pollutants but those who are already victims of air pollution -- asthma victims -- will be paying up to three times as much for their live-saving inhalers, all in the name of protecting the ozone layer.

      A study in the March 29 New England Journal of Medicine finds the new inhalers effective, but expensive.

      Conducted by two university professors and a director for the Food and Drug Administration, the review examines the consequences of switching to hydrofluoroalkane, which is replacing chlorofluorocarbon, or CFC, as a key ingredient in albuterol inhalers designed to relieve asthma. The FDA has ruled that U.S. sales of CFC albuterol inhalers be prohibited after 2008.

      About 52 million prescriptions are filled for albuterol each year in the United States, with most containing a generic version of CFC. But because of rising global concerns about CFC's ozone-depleting effects, "medically essential" inhalers are finally joining a list of banned products that started in 1978.

      The researchers say their analyses show that inhalers with CFC and the new brands that contain hydrofluoroalkane, or HFA, are equally effective at treating asthma.

      "Hopefully, by communicating with health-care professionals, we'll be able to reassure patients," said Leslie Hendeles, the University of Florida professor of pharmacy and pediatrics who spearheaded the review.

      Albuterol, one of the medicines that relieve asthma attacks, is the seventh most commonly prescribed drug in the United States. Because it's so widely used, the report predicts Americans will spend an additional $1.2 billion a year on three patented inhaler brands containing the new propellant (Ventolin, ProAir and Proventil) until generic versions reach pharmacies, probably after 2012.

      Patients who pay for their own medications will probably be hit hardest by new costs -- paying on average $26 more per prescription, or $312 more per year -- but people with prescription benefit plans will likely face higher co-pays as well, according to the review.

      Additionally, while the new inhalers are just as effective as their traditional CFC counterparts, a few differences have been reported. One brand, for example, comes sealed in a protective pouch. After that pouch is opened, the drug carries a shelf life of just two months, while most inhalers can typically be stored for 15 to 24 months, Hendeles said.

      Consumers will also notice that only the Ventolin brand of HFA inhaler comes with a counter to track how much medicine is left. For that reason, Hendeles suggests keeping a backup inhaler handy if physicians prescribe a device without a counter.

      "There isn't any reliable way of estimating when they're going to run out," said Hendeles, who also serves as a consultant to the FDA.

      The review also reports that some HFA inhalers tend to clog more easily. To prevent clogging in HFA inhalers, Hendeles advised patients to remove the devices' metal canister once a week and clean the plastic actuators with warm water.

      Not all of the new HFA inhaler products are ideal for everyone and health-care providers and their patients should be aware of important differences.

      Two brands of HFA inhalers contain ethanol. It may not be an appropriate therapy choice depending on the patient's religious beliefs, and can temporarily cause a false reading on breath alcohol tests performed by law enforcement agencies, Hendeles said.

      Hendeles noted that CFC inhalers release negligible amounts of the propellant, and do not pose a threat to ozone depletion. However, the United States joined more than 185 other countries in signing the Montreal Protocol, an international treaty requiring complete withdrawal of all CFC products. The inhaler, deemed medically necessary, was exempt until new market replacements using HFA became available.

      Hendeles said he hopes the review will dispel myths about HFA for doctors and patients. Still, even though HFA inhalers are safe for the environment and effective at treating asthma, some people may feel uncomfortable when making the switch. HFA inhalers spew slower and warmer plumes of medicine than their CFC counterparts, so asthma patients may fear their new inhalers aren't strong enough.

      "There undoubtedly will be some people who are absolutely certain it doesn't work as well," Hendeles said, adding that patient education is the key to proper care.

      Dr. Rachel L. Miller, an assistant professor of clinical medicine and public health at Columbia University, said she would urge asthma patients to consult their pharmacist or health-care provider if they're nervous about using the new inhalers.

      "It's really the same drug," said Miller, who has worked with both CFC and HFA inhalers. "I have found both of them, in my personal experience, seem to work fine."



      Asthma Patients Pay the Price for Ozone Protection...

      Online: The Worst Place to Buy a Car

      Buying a car has never been easier, or perhaps more fraught with danger for the consumer.

      Buying a car has never been easier, or perhaps more fraught with danger for the consumer. As individuals and dealers turn to the Internet to market vehicles to customers, complaints about online deals gone bad mount.

      "I looked on Auto Trader for a car and saw a Honda Accord for $7,000," Chris, of Virginia Beach, Virginia told ConsumerAffairs.com in 2005. "I notified the buyer, who told me he had to relocate due to his job and that was why he was selling the car. He told me to put the money in an Auto Trader escrow account and he wouldn't get it unless I liked the car."

      Chris said he sent in the escrow form, along with the money, and never heard from the seller again. The address he was given was the seller's, not the escrow account's. When he looked at the Web site, the phantom car was listed again, with a new price and in a new city.

      Michelle Gomez, president of Recoveries Unlimited, isn't surprised by such stories. Even when the sale isn't an outright scam, as it was in Chris' case, she says an online purchase can be a recipe for disappointment.

      "If people buy a vehicle on the Internet, 99.9 percent of the time it's not going to be what they expected," she told ConsumerAffairs.com.

      Gomez has seen the problems inherent in online vehicle sales firsthand.

      Her company is involved in moving vehicles between dealerships and to consumers. She has been in the repossession business and continues to work as a "skip tracer," tracking down people who've taken the money and run.

      One of the problems with online vehicle sales is the consumer never really knows who they are dealing with. It's easy for an individual to sell a car they don't own, and even easier to set up their own "virtual" dealership, with photos of a huge inventory and modern showroom.

      "There are a lot of dealerships that have called me to move cars for them, and it turns out to be one guy, operating out of his living room, selling a vehicle on eBay," Gomez said.

      Rating systems are unreliable too, she adds. In many cases the posts from "happy customers" are nothing but plants.

      "The seller is going to write down the five stars. They're going to write what they want you to read, that they are credible, that they are reliable, that they are good," she said.

      In addition to AutoTrader.com, dealers and individuals sell vehicles on eBay, which made a name for itself selling small, inexpensive items, and where any losses from fraud tended to be small. That's all changed with the addition of more and more big ticket items like automobiles, but the trend in the industry appears to be movement toward online sales, despite the dangers to consumers.

      Recently, online retailer Overstock.com expanded its presence in the car business, reaching agreement with the automotive sales division of Enterprise Rent-A-Car to sell a portion of the company's out-of-service fleet. The company also works with auto dealers nationwide to list new and used vehicles.

      "Overstock.com's Cars Program allows car buyers to search for quality vehicles and connect quickly with the dealers offering them," Overstock.com CEO Patrick Byrne said in a statement.

      Whether consumers are dealing with a nationally known company or an individual, Gomez says it's wise to be very careful when entering into an online transaction for a car or truck. She's delivered a lot of these vehicles to customers who were not at all happy with what rolled off the truck.

      "Some of these cars get pieced up from a chop shop, or they could be flood cars," she said. "I've delivered cars to celebrities who were very upset, and I'm in the middle of handling that transaction and getting that car back to the dealership."

      While the Internet provides a fast and convenient way to buy a car, Gomez advises consumers to treat an online purchase they same way they would if they were buying the car from a stranger across town. Get information -- lots of information.

      "I would recommend getting the seller's full name, a copy of their driver's license and five to ten references," Gomez said. If everything checks out, then go see the vehicle, take a road test, and have a mechanic look at it. Ask whether the car is road ready and can pass a safety inspection."

      That's right. Even if the car is several states away, don't commit to buy it, she says, until you've seen it with your own eyes, looked under the hood, and taken it for a test drive.

      While the Internet may be the 21st Century way to buy a car, some things haven't changed -- like never buying a car without kicking the tires first.

      Buying a car has never been easier, or perhaps more fraught with danger for the consumer as individuals and dealers turn to the Internet to market vehicles...

      Study Finds Food is Most-Advertised Kids Product


      The reason American children are overweight and obese is no mystery, says a new study commissioned by the Kaiser Family Foundation. Children are getting a steady diet of advertisements urging them to consume the worst types of food, the researchers say.

      The study combines content analysis of TV ads with detailed data about children's viewing habits, to provide an estimate of the number and type of TV ads seen by children of various ages. The study found that tweens ages 8-12 see the most food ads on TV, an average of 21 ads a day, or more than 7,600 a year.

      Teenagers see slightly fewer ads, at 17 a day, for a total of more than 6,000 a year. For a variety of reasons -- because they watch less TV overall, and more of their viewing is on networks that have limited or no advertising, such as PBS and Disney -- children ages 2-7 see the least number of food ads, at 12 food ads a day, or 4,400 a year.

      For each age group studied, food was the top product seen advertised. Thirty-two percent of all ads seen by 2-7 year olds were for food, while 25 percent of ads seen by 8-12 year olds and 22 percent of ads seen by 13-17 year olds were for food. Of all genres on TV, shows specifically designed for children under 12 have the highest proportion of food advertising (50 percent of all ad time).

      "Children of all ages see thousands of food ads a year, but tweens see more than any other age group," said Vicky Rideout, vice president and director of the Program for the Study of Entertainment Media and Health at the Kaiser Family Foundation. "Since tweens are at an age where they're just becoming independent consumers, understanding what type of advertising they are exposed to is especially important."

      Types of Food Advertised Of all food ads in the study that target children or teens, 34 percent are for candy and snacks, 28 percent are for cereal, and 10 percent are for fast foods. Four percent are for dairy products and 1% for fruit juices. Of the 8,854 ads reviewed in the study, there were none for fruits or vegetables targeting children or teens.

      Appeals One in five food ads targeting children or teens include a push to a website, and a similar proportion include the offer of a premium, such as a game or toy. About one in ten have a tie-in to a children's TV or movie character.

      Physical Activity Portrayed Fifteen percent of all food ads targeting children or teens include depictions of a physically active lifestyle, such as showing children skateboarding, snowboarding, or playing basketball.

      Public Service Advertising The study also measured children's exposure to public service messages on fitness or nutrition (whether donated or paid). Children 2-7 and 8-12 see an average of one such message every 2-3 days (164 a year for 2-7 year-olds and 158 a year for 8-12 year-olds). Teens 13-17 see just one such message per week, for an average of 47 per year.

      "While public service ads on fitness and nutrition may well play an important role in helping to fight childhood obesity, we need to be realistic about our expectations, given how few such messages children see," Rideout said.



      The reason American children are overweight and obese is no mystery. Children are getting a steady diet of advertisements urging them to consume the worst...

      TJX Data Breach Called "Biggest Ever"

      46 Million Customers' Data Exposed to Identity Thieves

      Nearly 46 million TJX customers had their credit and debit card data exposed in an ongoing breach that lasted over 18 months, the company said today. The company the theft included personal data it had stored on 455,000 individuals, including drivers' license numbers and military identification numbers.

      The new revelations led Gartner research analyst Avivah Litan to say that the TJX breach had "set a record" for the amount of personal information exposed, and was already being calling the "biggest ever."

      The previous recordholder was CardSystems, the payment processor that had stored data on 40 million Visa and MasterCard users, and was hit by an outside hack in 2005. CardSystems, later sold to biometric payments processor PayByTouch, settled Federal Trade Commission (FTC) charges that it had failed to adequately protect the data.

      TJX, the parent company of the TJ Maxx, Marshalls, Winners, and HomeSense shopping chains, reported that computer hackers had broken into its systems on Dec. 18, 2006, and had accessed customer card information from their payment processing systems. The company first hired specialists from IBM and General Dynamics to investigate the incident, then contacted local and federal law enforcement. The public was finally made aware of the breach on Jan. 13, 2007.

      It was later determined that the first breach had occured in July 2005, and that TJX's networks had suffered similar, albeit smaller, breaches in 2003 and 2004.

      The hackers had gained access to the TJX network and were siphoning data even before it was encrypted for storage, and were apparently taking extra efforts to ensure their actions would not be detected by regular security sweeps. The hackers apparently had traps set up to pick up data during the card issuer's approval process, as well as access to the decryption key TJX used to read its data.

      TJX was hit with investigations from multiple states, including Massachusetts and Rhode Island, for failing to secure its customer data and more aggressively notify affected customers. Massachusetts Attorney General Martha Coakley -- herself a victim of identity theft in an unrelated case -- said that she would crack down more heavily on cases of identity theft and fraud during her tenure.

      The FTC is thought to be investigating TJX in the wake of the breach and the company faces at least one class-action lawsuit, and a number of individual lawsuits.

      Since the breach was disclosed, banks have reported multiple instances of fraud utilizing the card numbers acquired during the hack. Most recently, Florida authorities arrested several individuals who had encoded "clone" credit cards with numbers acquired in the breach, then used the fake cards to buy multiple gift cards from Wal-Mart, which they then used to purchase millions in expensive merchandise.

      The suspects in the Florida fraud case may have gained the TJX credit card numbers through transactions in the "underground economy," which includes secret Internet chat rooms where hackers sell and buy stolen personal information. A full set of personal data -- name, address, and Social Security number -- can sell for as little as $14, and credit and debit card numbers usually go for as little as $1, according to a study released by Symantec.

      TJX Data Breach Called...

      FTC Stops 'Reduce Debt Now' Scheme


      At the request of the Federal Trade Commission, a judge has temporarily halted an operation that falsely claimed it could reduce consumers' credit card interest rates or the total amount of their credit card debt, leading many people into even more debt.

      The FTC's complaint claims that since 2004 the defendants have sold debt reduction services through Web sites and television and radio advertisements with claims such as "Reduce Debt Now," "Eliminate Harassing Calls," and "It's Free."

      When consumers call a toll-free number, they are encouraged to enroll in a "debt consolidation program" if their unsecured consumer debt is up to one month overdue, or to enroll in a "debt settlement program" if overdue more than a month.

      According to the complaint, the defendants promise to consolidate the consumer's debts and negotiate with creditors for lower interest rates, such as "between zero and 9 percent," or lump-sum settlements, such as "fifty cents on the dollar" or "50 to 60 percent" of the consumer's total unsecured debt.

      They allegedly fail to obtain the promised debt reductions in violation of Section 5 of the FTC Act, and many of their clients experienced more debt due to accumulated interest, late fees, and finance charges.

      The complaint also states that, during initial telephone sales, the defendants assert that consumers will not have to pay up-front fees before the defendants begin obtaining the promised debt relief. They also represent that participation in their program will stop creditors from calling or suing them to collect debt.

      Instead, the Commission maintains, they generally require consumers to pay, in monthly payments, eight percent of the consumer's total debt before the defendants contact creditors. The complaint also alleges that the defendants often do not contact creditors or debt collectors at all, and that consumers who enroll in the program continue to receive collection calls.

      The court issued a temporary restraining order against Debt Set Inc. ("Debt Set Colorado"), Debt-Set ("Debt -Set Nevada"), Resolve Credit Counseling Inc., William Riggs, Michelle Tucker a/k/a Michelle Mangan, Lee Tucker a/k/a Leo Mangan, and Isaac Khan a/k/a Issac M. Khan or Ishaq Mohammad Khan. The order freezes the individual defendants' assets and appoints a temporary receiver over the corporate defendants.

      More Scam Alerts ...

      FTC Stops 'Reduce Debt Now' Scheme...

      Reports of Dog, Cat Deaths Continue to Rise

      Some Scientists Question Whether Rat Poison is the Cause

      Reports of illnesses and deaths linked to Menu Foods' tainted dog and cat food continue to rise nationwide -- far more than the 16 confirmed cases reported by the Federal Drug Administration -- while some scientists question the widely reported findings that rat poisoning may be to blame for the outbreak.

      The Veterinarians Information Network, a Web site of 30,000 veterinarians and veterinary students, says its members have reported 471 cases of kidney failure in the 12 days since Menu Foods of Canada recalled 60 million containers of "cuts and gravy" style cat and dog foods tainted with rat poisoning.

      More than 95 brands -- sold throughout North America under store and private labels -- are involved in the massive recall.

      "The 16 (cases) the FDA confirms is barely the tip of the iceberg," the network's co-founder, veterinarian Paul Pion, told The Los Angeles Times. "There will be much more than this."

      Pion says veterinarians have reported 104 deaths linked to Menu Foods' contaminated pet food. The majority of those deaths -- 88 -- involved cats. The Web site has also received 11 reports of dogs dying after eating Menu Foods' products. The remaining deaths did not list a species.

      Veterinarians also reported that 59 pets have survived illnesses linked to the recalled food and 129 animals are still undergoing treatment.

      The Web site PetConnection.com says that -- as of March 27, 2007 -- it had received nearly 2,000 reports of pets dying after eating Menu's contaminated food. Those reports came from pet owners and are not confirmed cases.

      Rat Poison

      Scientists have identified the contamination in Menu's dog and cat foods as a rat poison called aminopterin. The company is investigating how that toxin got into its food supply, but the FDA suspects the culprit might be the wheat gluten Menu imports from China.

      But is rat poisoning the real cause for these pets' illnesses and death?

      The American Society for the Prevention of Cruelty to Animals (ASPCA) isn't so sure. Based on data its veterinary toxicologists have analyzed, the animal rights group suspects other contaminants might be involved.

      "Clinical signs reported in cats affected by the contaminated foods are not fully consistent with the ingestion of rat poison containing aminopterin that, according to Menu Foods, is at the 'root' of the contamination issue," the ASPCA stated in a release issued March 27, 2007.

      "We've seen reports coming in from all around the country that animals that were eating the contaminated foods are definitely suffering from renal failure," said Dr. Steven Hansen, veterinary toxicologist and senior vice president with the ASPCA. "But the data that we've been collecting do not conclusively prove this connection, which is why we strongly recommend that those involved in the investigation continue to search for additional contaminants."

      Dr. Hansen says animals poisoned with aminopterin -- which is used to treat humans with cancer -- should have additional symptoms.

      "To be consistent with the effects of aminopterin, we should also be seeing a significant number of affected pets showing the accompanying signs of severe intestinal damage, as well as bone marrow suppression, including 'leukopenia,' which is a serious reduction in white blood cells," he says. "This is the missing connection that we want to alert veterinarians around the country to.

      He adds: "There are so many inconsistencies in the purported link between aminopterin and the animals affected, that we urge veterinary toxicologists and veterinary pathologists at diagnostic laboratories to continue looking for additional contaminants. Only continued rigorous testing will uncover the real reason or reasons for this crisis among our pet population."

      Pet Owners' Stories

      The widespread reports of illness and death among cats and dogs mirror the complaints ConsumerAffairs.com has received from pets owners across the country, who says their dogs or cats became sick or died after eating Menu Foods tainted products.

      "My cat, Murphy has been in the hospital for three days now," says Victoria Olsen of Federal Way, WA., "He experienced the same symptoms as the cats I have read about. He quit eating, drank water to excess, and was always in the litter box."

      This is a cat, she says, that nearly died two years ago.

      "He survived being caught for 28 days in a neighbor's animal trap. He suffered a crushed hind leg, lost more than half of his body weight, and still managed to drag himself home. It took awhile, but he came back and was back to normal.

      "Now, after eating contaminated Authority brand pet food, he has lost all of the weight he gained back and is in renal failure."

      A cat owner in Texas says her pet is also battling kidney problems. And she blames the sudden illness on Menu Foods.

      "My cat, Munchie, has become very ill with kidney failure after eating Special Kitty, one of the foods listed on the pet food recall," says Ann, of Springs, Texas. "She has always been a healthy cat, who we loving referred to as 'fat cat.' Now my 'fat cat' is a skinny cat who is in the animal hospital trying to get well ... the vet say she will need to be on a special diet, with medications, for the rest of her life."

      Deaths Reported

      We've also received complaints about pets dying after eating Menu Foods' products.

      "I had been feeding my cat the pouches of Special Kitty sold at Wal-Mart (and included in the recall)," says Vickie S. of Clifton Forge, VA. "My cat seemed to go downhill very rapidly. She stopped eating, drinking, and was very lethargic. By the time I was able to get her to the vet, she was in acute renal failure with complications in her pancreas and liver.

      "The vet did not give a good prognosis for her recovery, and I had to make the decision to have her mercifully euthanized."

      At the time, Menu Foods hadn't announced its recall.

      The news shocked and devastated Vickie.

      "I had been unknowingly poisoning my beloved pet the whole time," she says. "Due to this poisoning, vet bills of approximately $400.00 were incurred that would have otherwise been unnecessary and I would still have my loving companion."

      A dog owner in Illinois says his "best friend" became gravely ill and had to be put to sleep after eating some of the tainted food.

      "My dog was my child and has been with me for 13 plus years," says Dave O., of Lisle, Illinois. "The amount of pain I am going through for the loss of my best friend is indescribable."

      Dave says he hopes his dog didn't die in vain.

      "The void left is immeasurable, but we want to make sure that something good comes out of this ... be it more strict policies on food quality or money that can go to help other animals in need."

      Other Brands?

      Some pet owners also told us their dogs and cats became sick after eating other brands of pet food.

      Their pets, they say, had symptoms similar to those who at the contaminated foods. And they now wonder if the recall should extend beyond Menu Foods.

      "I use 22 ounce cans of Pedigree dog food and mix it in with my dog's dry food," says Jill C. of Minden, NV. "She was sick for approximately five to six days, lethargic, had diarrhea, and vomited a couple of times."

      After a few days on dry food, her dog's condition improved.

      "So I again mixed in some wet food and she threw it all up," Jill says. "I've stopped feeding her any canned Pedigree what-so-ever.

      "My concern is 'how does anyone at this point know if it's just Menu Foods that has a problem?'"

      Recall List

      A complete list of the recalled pet foods is available on Menu Food's Web site: www.menufoods.com/recall or contact the company at (866) 463-6738 or (866) 895-2708.

      Pet owners should immediately contact their veterinarians if they notice any signs of illness in their animals after eating the recalled foods, including loss of appetite, lethargy, vomiting, diarrhea, changes in water consumption, or changes in urination.


      Reports of Dog, Cat Deaths Continue to Rise...

      Public Citizen Objects to Carfax Settlement

      Settlement does nothing for consumers or safety, group argues

      Public Citizen today filed objections to a proposed nationwide settlement of a class-action lawsuit against Carfax, a company that sells history reports for used cars.

      The lawsuit, filed in Ohio, alleges that consumers are being deceived by Carfax's claim that its vehicle history reports are based on searches of its nationwide database, when in fact the database does not include police accident data from 22 states and the District of Columbia.

      The objections to the settlement were filed on behalf of 17 individual class members and the nonprofit Center for Auto Safety.

      Although the complaint asked the court to award damages to Carfax customers and to require Carfax to disclose the specific limitations of its database, the proposed settlement would do neither.

      Instead, it would primarily benefit Carfax, which would obtain a release from all similar claims by all former customers nationwide, and the plaintiff's lawyers, who would receive $556,000 in fees.

      "Carfax should be held accountable for misleading its customers -- it should not benefit from this settlement that adds insult to injury," said Public Citizen President Joan Claybrook.

      The settlement defines the class of consumers bound by its terms to include anyone who purchased a Carfax vehicle history report prior to Oct. 27, 2006.

      However, individual notice of the proposed settlement was sent only by e-mail and only to customers who bought Carfax reports during the one year preceding the settlement. As a result, the majority of class members got no notice of the settlement.

      "Not only will the notice fail to reach most of the class, but even those consumers who hear about the settlement will receive almost no benefit for releasing their claims," said Deepak Gupta, an attorney at Public Citizen who runs the organization's Consumer Justice Project. "If the settlement is approved, class members who know about the settlement will receive coupons that are worthless to most of them."

      The settlement allows class members to choose between a coupon for another Carfax report or a coupon for $20 off a car inspection by the company SGS SA. The report coupons expire in two or three years, while the inspection coupons expire in six months, rendering them useless to any class member who is not buying a used car during those time periods.

      "The settlement would do nothing to force Carfax to inform consumers of the deficiencies of its reports," said Clarence Ditlow, executive director of the Center for Auto Safety

      Instead, the settlement would require Carfax to state on its Web site that it "may" not have the complete history for every vehicle, when, according to the complaint in the case, the company knows for certain that it does not have a complete history for a large number, perhaps even most, of its vehicles.

      Although the complaint specifies 23 jurisdictions from which Carfax does not get police accident data, the settlement would not require Carfax to identify which ones are missing from its database.

      "When I bought a subscription to Carfax reports in 2005, I had no way of knowing that the reports did not have accident information from neighboring places like Delaware, Washington, D.C., Pennsylvania and Virginia," said Gwynneth Anderson, a Maryland resident and an objector to the settlement who bought a 2005 Nissan Sentra after researching the car through Carfax.

      "The proposal for coupons and an inspection voucher are worthless to me now. But for future buyers, Carfax should be required to let them know exactly what's missing from its reports."

      A hearing on the motion for approval of the settlement is scheduled for May 11 in Warren, Ohio.

      Public Citizen lawyers Gupta, Allison Zieve and Brian Wolfman filed the objections, with Ronald Frederick as local counsel in Ohio.

      Public Citizen Objects to Carfax Settlement...

      Advice for Worried Pet Owners -- What's the Safest Food for Your Dog or Cat?

      What's the Safest Food for Your Dog or Cat?


      Are you worried about feeding your dog or cat commercially-made pet food? You're not alone.

      Many pet owners now question the safety of all commercial pet foods in the wake of Menu Foods' nationwide recall of dog and cat food tainted with rat poisoning.

      But are those fears justified?

      "I understand that people are scared," said Dr. Tony Buffington, DMV, Ph.D, a professor at the Ohio State University College of Veterinary Medicine. "People are upset and I appreciate that.

      "But there is no need to panic about buying commercially-made pet food. I don't think it makes any sense ... just because Menu Foods' products are contaminated doesn't mean that all pet foods are contaminated. And as far as I'm aware, there haven't been any reports of any problem with other pet foods."

      Earlier this month, Menu Foods recalled 60 million cans and pouches of its "cuts and gravy" style cat and dog foods when pets across the country became sick -- or died -- after eating the products.

      The Canadian-based company has confirmed at least 16 cats and dogs have died after eating its wet pet food. That number, however, is expected to rise.

      Menu Foods says it doesn't know how the rat poisoning -- identified as aminopterin -- got into 95 different brands of dog and cat food it manufactures.

      The FDA suspects the culprit is wheat gluten the company imports from China and uses in its pet food as a thickening agent and source of protein.

      What To Do?

      But what alternatives do pet owners have if they're still worried about feeding their dogs or cat commercial food?

      One option is homemade pet food. But be careful.

      Dr. Buffington and the American Veterinary Medical Association (AVMA) warn it's not easy to make a product that meets your dog or cat's specific nutritional needs.

      "Pets have complex nutritional needs that are unique to their species, age and other factors," the AVMA cautioned in a prepared statement about alternatives to commercial pet foods. "And any changes to a pet's diet could cause intestinal upset, particularly a change as significant as switching from commercial to home-cooked food."

      Dr. Buffington said cat owners must be particularly careful when making food for their pets.

      "Cats have specific nutrient requirements that are different from dogs," he said. "Cats are obligate carnivores. That means most of their nutrition comes from animal sources.

      "If you're going to make your own food for your cat, you definitely need to talk to your veterinarian."

      Pet owners can find recipes specifically designed for their dogs and cats in several cookbooks on the market, Dr. Buffington said.

      "These recipes are all generally fine, but certainly home-cooked diets are not created with the care that these commercial pet foods are," he said. "Commercial pet foods for dogs and cats are designed by Ph.D. nutritionists. There are very few humans that have diets that are designed by Ph.D. nutritionists."

      Dr. Buffington suggested two resources for pet owners interested in preparing their own dog or cat food:

      • The cookbook "Home-Prepared Dog & Cat Diets: the Healthful Alternative," by Donald R. Strombeck. "I'm familiar with this book because it's written by my former professor," Dr. Buffington's said.

      • A Web site called Petdiets.com. For $200, pet owners can get a personalized nutritional consultation by a licensed veterinarian -- one who holds a doctorate degree in animal nutrition and is certified by the American College for Veterinary Nutrition. The fee covers the cost of product research, diet formulation, and reviewing the pet's medical information.

      Organic?

      What about organic pet food?

      Is that a safe alternative to commercial pet food?

      "Organic dog and cat foods are also commercially prepared and have the same risks of things going wrong," Dr. Buffington said. "I don't see many animals that are fed organic food, but there's no reason it couldn't make a completely satisfactory diet."

      When asked about feeding dogs or cats table scraps -- as another alternative to commercial pet food -- Dr. Buffington said: "It depends on what you mean by table scraps. What comes off your table might be different than what comes off mine.

      "The safest thing to say is if you want to give your pet table scraps, talk to your veterinarian first."

      Table Scraps

      The AVMA takes a more aggressive stance on feeding dogs and cats table scraps.

      "It's just a bad idea," says AVMA spokesman Tom McPheron. "A great deal of them could be deadly to your animal. Human food is often too rich for dogs and cats have different -- and specific-- nutritional needs.

      He adds: "There are just too many foods that we (humans) eat -- chocolate, onions, garlic -- that dogs and cats just shouldn't."

      What about commercial pet food in the future? What impact will Menu Foods' recall have on the pet food industry-and the safety of its products?

      "I can't imagine that people aren't going to make a strenuous effort to be sure this doesn't happen again," said Dr. Buffington, adding the industry is probably safer today than it was two weeks ago. "They see the devastation it causes when something like this happens.

      "Nobody intended this to happen. There's no evidence that this was done with reckless abandonment. And I think everyone is doing their absolute level best to prevent it from happening in the future."



      Advice for Worried Pet Owners -- What's the Safest Food for Your Dog or Cat?...

      Baby Trend Recalls Infant Back Pack Carriers


      Baby Trend is recalling infant back pack carriers. The stitching on the strap of the carrier can loosen or detach, causing the carrier to shift, posing a fall hazard to young children.

      Baby Trend has received one report of a child whose forehead was bruised after falling out of the carrier. Baby Trend also received 17 reports of shoulder straps loosening from the body of the carrier.

      The product is a green/silver infant back pack carrier made of heavy duty nylon with a lightweight steel frame. Only carriers with style number 2512 and 2592LX are included in the recall. Style numbers are printed on the metal frame of the product. The carrier has a 5-point safety harness, padded shoulder and hip straps, padded leg openings and heat support. The carrier also has a top canopy and large diaper bag which attaches to the frame. "Baby Trend" is printed on the back of the seat of the carrier. The backpack folds into its own diaper bag for storage and travel.

      The carriers were sold at discount department and juvenile products stores nationwide from March 2002 through November 2006 for about $50.

      Consumers should contact Baby Trend for return instructions and a free replacement carrier.

      Consumer Contact: For additional information, contact Baby Trend at (800) 328-7363 between 9 a.m. and 5 p.m. PT Monday through Friday or visit the firm's Web site at www.babytrend.com.

      The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

      Baby Trend Recalls Infant Back Pack Carriers...

      Senators Object to DirecTV Deal that Shuts Out Baseball Fans

      "Works a real inconvenience with a lot of people," Sen. Kerry notes

      Senators warned Major League Baseball today that if they sign an exclusive programming package deal with DirecTV, Congress may step in and defend the hundreds of thousands of consumers who are just four days away from losing their ability to watch out of market baseball games.

      Today's hearing comes three weeks after Major League Baseball (MLB) and DirecTV reached an agreement to carry MLB's popular Extra Innings package of out-of-market games. Although not exclusive, the deal will become so if DirecTV's rivals do not match DirecTV's terms before Opening Day, April 1.

      "It works a real inconvenience with a lot of people," said Sen. John Kerry, (D-Mass.), who convened the hearing at the Senate Commerce Committee. "A lot of baseball fans are very disappointed and some are very angry."

      The catch for DirecTV's rivals is that it will become very costly for them to match those terms. Although the exact terms of the deal have not been released, even to DirecTV's rivals, MLB spokespeople have said that these are the terms:

      • Seven years at $100 million per year
      • Carriage of MLB's 24-hour Baseball Channel, scheduled for launch in 2009, on at least 80 percent of all subscriber's basic package
      • 20 percent minority ownership of The Baseball Channel

      But at the Senate hearing today, it seemed Major League Baseball (MLB) is actively trying to prevent millions of fans from having access to their package of out of market games and The Baseball Channel.

      DirecTV's rivals said they offered to match the terms, but MLB has rebuffed both offers.

      At the hearing, Dish Network president Carl Vogel, revealed that Dish had offered to match the terms including an equal 20 percent ownership of The Baseball Channel. But MLB told them the 20 percent offer was only available to DirecTV.

      Two weeks ago, iN DEMAND, a consortium of digital cable operators, offered to match the deal by promising to provide The Baseball Channel to as many customers as DirecTV and did not offer to become an owner of the channel. But MLB turned down that deal because iN DEMAND would only provide The Baseball Channel to the same number of customers as DirecTV, not the 80 percent.

      Kerry, chairman of the committee, convinced all the parties to meet in the next 24 to 48 hours to attempt to come to terms that will be best for consumers, not the bottom line.

      But MLB president Robert Dupuy did not seem hopeful a deal could be reached before the fast-approaching deadline.

      If an agreement is not reached and Extra Innings becomes exclusive to DirecTV, Sen. Arlen Specter (R-Pa.) warned, "We are not entirely powerless."

      A Contractual Catfight

      MLB has offered Extra Innings on a non-exclusive basis since its inception in 2001.

      MLB's Extra Innings is valuable to baseball's most devoted fans because it allows them to watch almost every game regardless of their location. For example, a Los Angeles Dodgers fan can watch almost all Dodgers games in Atlanta. The service is particularly popular with fantasy baseball players.

      But over the winter, MLB began looking for an exclusive deal for the package after DirecTV began negotiating one in the fall, Dupuy told ConsumerAffairs.com.

      MLB tried to generate a bidding war and went to DirecTV's rivals for counter offers. iN DEMAND would not negotiate an exclusive deal, potentially matching DirecTV's, but did offer to match DirecTV's financial terms of $100 million per year over seven years. But MLB was insistent in finding an exclusive partner, so it went forward with DirecTV, a company that has held the exclusive rights to NFL games among other sports partners.

      When word got out that MLB was close to signing an exclusive deal with DirecTV in February, fans and newspaper opinion pages fumed.

      The deal would cut out approximately 250,000 fans who had previously subscribed either through Dish Network or iN DEMAND. The deal would also cut out approximately 50 million potential consumers who subscribe to Dish and digital cable.

      MLB and DirecTV responded by saying that cable customers have the option of switching to DirecTV or watching the games online.

      But many fans, particularly those in urban neighborhoods cannot watch satellite TV because they cannot get a good view of the southern sky, where the satellite orbits, or, in even more cases, are not allowed to put a dish on their rental. Many homeowners simply do not want to devalue their investment -- or risk damaging their roof -- by placing a grey dish atop their homes.

      As far as watching the games online, a very fast broadband connection is required and although it is an alternative, it is a rather pixilated one as the quality is less than half that of digital cable. It also costs $90-$120 per season compared to Extra Innings which costs $179.

      As the angry letters piled into government offices, a handful of Congressmen, led by Sen. Kerry, began looking into the matter. Kerry asked the Federal Communications Commission to investigate the burgeoning deal in early March. The Commission has not released the results of the investigation, but Kerry said last week that the deal is "probably not" illegal.

      MLB commissioner Bud Selig further infuriated fans when in early March he told reporters at a press conference that "I'm really wondering [about the fuss]. ... In a year or two, when people understand the significance of this deal ... everybody will understand it."

      Senators Object to DirecTV Deal that Shuts Out Baseball Fans...

      Businesses Back Off RFID

      Consumer Backlash Discourages Spy Chip Promoters

      By Martin H. Bosworth
      ConsumerAffairs.com

      March 27, 2007
      To hear retailers and suppliers tell it, radio frequency identifier ("RFID") tags -- also known as "spy chips" -- are the way of the future, a means to effectively control inventory and track merchandise from end-to-end.

      Despite criticism about the lack of privacy protection and potential for misuse in the technology, many retail chains and finance giants are going full-bore with plans to implement RFID technology in all manner of products.

      However, some businesses such as Wal-Mart, DHL, and American Express have recently announced plans to move more slowly, leaving the impression that wide-scale adoption of RFID may not be as imminent as originally thought. In the case of American Express, the plans were apparently changed because of the potentially harmful side effects to consumers' privacy.

      Representatives of Wal-Mart recently commented in an InformationWeek article that the Bentonville, Arkansas-based retail giant was focusing more of its RFID efforts on "in-store application," such as tagging items, rather than supply-chain efforts. The difficulties centered around supply partners' slowness to adopt the technology and the time taken to catalog products marked with both RFID chips and traditional bar codes.

      )

      The next day, DHL announced that it too was rethinking its initial plans to tag "every product it ships" with RFID by 2015. Bob Berg, DHL's senior program manager for RFID, said that the plan would cost over $1 billion and could not "be done on a lark." The company still plans to focus on implementing RFID technology in specific areas, such as transporting high-security or high-value items.

      American Express, for its part, announced plans to revamp its "consumer tracker" plan, wherein RFID tags in items like its AMEX Blue card would be used for tracking consumers as they moved about in a store, monitored by RFID readers in the shelves.

      The card issuer's plan had been exposed by members of the CASPIAN (Consumers Against Supermarket Privacy Invasion And Numbering) organization, led by anti-spychip advocates Dr. Katherine Albrecht and Liz McIntyre.

      CASPIAN obtained a copy of a patent filed by American Express for a "Method and System for Facilitating a Shopping Experience," wherein the readers would not only track consumer behavior and purchases in a store, but would transmit targeted advertisements based on their choices. CASPIAN compared the patent plan to technology demonstrated in the sci-fi thriller "Minority Report," in which Tom Cruise is zapped with individual holographic advertisements as he runs by store windows.

      After meeting with CASPIAN, American Express agreed to review its entire patent portfolio, to ensure that any chipped technology was used only with consumer consent, and to offer "chipless" versions of its cards for consumers who want them.

      McIntyre sees the moves by Wal-Mart and DHL as reactions to what she calls the "consumer backlash" against RFID tracking and chipping.

      "Wal-Mart in particular, the driving force behind commercial RFID adoption, can ill afford to alienate its customer base and further erode its bottom line," McIntyre said to ConsumerAffairs.com. "Its suppliers aren't excited about angering consumers either, and have been quite upset about Wal-Mart's costly RFID directives."

      Even one of the most ardent boosters of RFID technology may be changing his tune.

      Tommy Thompson, former secretary of Health and Human Services and now a board member of RFID manufacturer VeriChip, quietly announced his resignation from the board on March 8th. VeriChip's disclosure claimed Thompson wanted to devote all of his attention to his recently-announced -- though little noticed -- candidacy for President.

      Thompson had been an advocate of implanting RFID chips into all military personnel in order to better access their medical histories, and had repeatedly promised to get a chip for himself, but was not known to have done so before he stepped down from the VeriChip board.

      Ironically, although the U.S. military and the Department of Homeland Security have expressed interest in RFID as well, sales have not been brisk. A report by RFID label supplier IDTechEx found that a "severely uneconomic price" hindered sales of RFID chips, readers, and tags to "retail and military mandates."

      Businesses Back Off RFID...

      Batteries Could Run on Sugar

      New Technology Could Cut Risk of Cell Phone, Laptop Fires

      Scientists have revealed a sweet alternative to lithium ion batteries: batteries that run on sugar.

      Researches from St. Louis University (SLU) say they have developed a fuel cell battery that runs on virtually any source of sugar including tree sap, soft drinks and sugar water. They believe the batteries could provide a charge three to four times longer than lithium ion batteries and may replace those batteries which are now used in many portable devices including laptops, mp3 players and cell phones.

      "This study shows that renewable fuels can be directly employed in batteries at room temperature to lead to more energy-efficient battery technology than metal-based approaches," study leader Shelley Minteer, Ph.D., an electrochemist at SLU said in a prepared statement.

      Scientists from SLU revealed their findings at the 233rd national meeting of the American Chemical Society in Chicago over the weekend.

      The scientists said the batteries are good for the environment because water is the main byproduct.

      "It demonstrates that by bridging biology and chemistry, we can build a better battery that's also cleaner for the environment," Minteer said in the statement.

      One of the major concerns with lithium ion batteries is their propensity to overheat and on rare occasions, catch fire and explode. This was highlighted this past summer with the recall of more than 10 million Sony-made laptop batteries.

      But Minteer told ConsumerAffairs.com that her batteries pose no fire risk.

      Minteer has successfully tested the technology by running a calculator with a battery the size of a postage stamp. So far flat soft drinks, tree sap, glucose and sweetened drink mixes have powered the calculator. Minteer said she has had the most promising results from table sugar dissolved in water.

      Although Minteer is not the first to develop a battery that runs on sugar, she said hers is the longest-lasting and most powerful type to date.

      If research continues to show promise, the battery could be ready for commercialization in 3-5 years Minteer said.

      Consumers are not the only ones to potentially benefit from this technology. The study, which the U.S. Department of Defense funded, may develop a portable energy source for troops on the battlefield who may have limited access to technology. The batteries could potentially be recharged by adding sugar or sap from trees or even cacti.

      Batteries Could Run on Sugar...

      Ford Engines "Dropping Like Flies" with Spark Plug Blow-Outs

      Confessions of a Ford Technician

      A Ford Motor Co. warranty inspector says the Ford Triton V-8 engines are "dropping like flies" because of blown spark plugs and a Ford dealer technician wants his customers to know it's not his fault.

      "I am a Ford dealer technician. I would like to address the Ford spark plug blowout issue," the technician wrote as he was working on a Ford vehicle that had blown a spark plug out of its aluminum head.

      "I would like the customers to know that it is Ford's defective engine design and not the fault of the technicians or dealerships," said the technician, who asked that his name and hometown not be used for fear that he would be fired if his identity was made public.

      He had this warning for Ford truck owners: "The warranty inspector from Ford told me the 5.4-liter engines are dropping like flies referring to spark plug blowouts."

      Despite spark plug problems in the Ford Triton engines, our Ford technician said his "hands are tied by Ford and Ford decides what it will and won't pay for even when people have warranties."

      The Ford technician told ConsumerAffairs.com that the Triton engines are very difficult and time-consuming to repair. He accused Ford of squeezing mechanics in the repair process with "insufficient flat rate times," and said, "the techs end up working free hours."

      "It is not on our shoulders to repair these problems at our expense," he wrote, "even to keep a customer. I can tell you that we are seeing spark plug blowouts more and more often. At times 3 or 4 vehicles a week."

      The Ford policy, he complained, unfairly paints the technician as the person refusing to stand behind the Ford product.

      "The customers need to understand that these poorly designed engines are a huge burden on the people that fix them and I am tired of subsidizing Ford like some kind of welfare," the technician wrote. "The people that are fixing these engines are not at fault but we get beat up by the customers."

      The Ford mechanic said no one at the automaker seems to be certain why the Triton engine, which is in widespread use throughout the country, spits spark plugs from its engine head.

      "Everybody seems to have a different opinion on why the plugs loosen up and beat up the threads until the plugs get ejected but I don't know of a way to prevent it either."

      His advice? Find another truck or SUV.

      "I personally have a 2000 Expedition with a 5.4 and even though the cost in actual dollars would be significantly less because I would fix it myself if it blows out a plug I am planning on selling it soon to avoid the problem."

      The Ford technician said he thinks the only way to solve the spark plug problem for consumers would be a costly and unlikely warranty extension by Ford.

      "Ford needs to be held responsible for the repairs of spark plug blowout and should extend the warranty to 100,000 miles regardless of age on spark plug blowout issue," he wrote. "They also should be forced to pay a fair amount of labor time."

      "Please convey to your readers that the dealer people do make an effort to help them to the extent that Ford allows," he said. "When Ford won't pay it would not be fair to us to repair the vehicles for free because we didn't build or design these engines but we are very sympathetic to them but we have to make a living too."

      Ford Engines 'Dropping Like Flies' with Spark Plug Blow-Outs...