How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

We're there for consumers when it counts — with the right information, right on time.

Donate to our work

Kristen Dalli

Independent journalism since 1998

Kyle James

70,000+ consumer news stories published

Mark Huffman

Your support helps us invest in our mission to empower consumers to make informed decisions.

ConsumerAffairs is a for-profit company. Your contribution is not tax deductible.

Drug ads can influence AI treatment recommendations, study finds

Image (c) ConsumerAffairs - A study reveals that drug advertising influences AI medical advice, with recommendations shifting significantly when ads are present.

Commercial messages can shape which medicine a chatbot favors

  • AI models recommended an advertised drug in 47.6% of responses, compared with 35% when no advertisement appeared.

  • Advertising could shift recommendations among medically appropriate treatments, making its influence difficult to spot.

  • Researchers called for greater transparency but did not establish whether the changes affected prescriptions or patient health.


For years, the broadcast airwaves have been filled with ads for prescription drugs. Now, a new study has found that drug advertising is influencing the medical advice that AI platforms dispense.

The findings, gathered by the Icahn School of Medicine at Mount Sinai and reported in The Lancet Digital Health, raise questions about how consumers can distinguish medical guidance from commercial influence.

Researchers tested 12 AI models from Google, OpenAI and Anthropic in four controlled experiments. The tests examined how advertising affected drug selection, including situations in which multiple treatments were appropriate and others involving products with weaker medical justification.

The study

Across 33 clinical scenarios, researchers analyzed 258,559 responses. Models received the same patient information and treatment choices, with a clearly labeled drug advertisement placed before some cases.

The advertised medicine was selected in 47.6% of responses when advertising appeared, versus 35% without it. In four model-and-scenario combinations, selection jumped from zero to 100%.

The results suggest advertising can have particular influence when medical evidence leaves room for more than one reasonable choice. In the researchers’ earlier publicly available report, Google models showed the largest average shift toward advertised drugs, followed by OpenAI models. Anthropic models showed comparatively little change. Those comparisons describe the models and experimental conditions tested.

A challenge for AI medical advice

That creates a challenge for evaluating AI health advice: an answer can pass a check for medical appropriateness while still reflecting advertising.

First author Dr. Mahmud Omar said the recommendations often appeared reasonable. In a subset of written responses, models explicitly acknowledged the advertisement only 29.9% of the time.

The experiments also identified limits to advertising’s influence. Models generally resisted promotion when the advertised product lacked supporting evidence or represented a clinically inferior choice. The research therefore points to a vulnerability in how AI chooses among acceptable options, rather than a wholesale abandonment of medical knowledge.

Important questions remain unanswered. Researchers did not determine whether altered recommendations changed actual prescriptions, consumer spending or health outcomes.

They urged AI developers and health systems to test responses with and without advertising, disclose promotional content and keep it separate from clinical advice.


Stay informed

Sign up for The Daily Consumer

Get the latest on recalls, scams, lawsuits, and more

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thanks for subscribing.

    You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Was this article helpful?

    Share your experience about ConsumerAffairs

    Was this article helpful?

    Share your experience about ConsumerAffairs