Zip to Zip Moving Reviews

Everything went well moving from my apartment into a new town house. Moved from Aston to Springfield. The truck came on time and loaded all the furniture quickly. Unloading at the new home went very smoothly. Worked through the snow to get everything in. Friendly staff worked really really hard.

These guys came on time and handled everything with care. I had some special items and they took good care of them. They also helped me with a few extra things. I would recommend them. These guys came on time and handled everything with care. I had some special items and they took good care of them. They also helped me with a few extra things. I would recommend them.

Amazing service from the crew. Can't recommend enough for big and small moves. This made it super easy and way less stressful. Very careful packing and moving my furniture and professional throughout the whole move. My mom will be using their services next month! They waited over 40 minutes while I closed on my house and were very patient and thoughtful in giving me time to arrive.

Zip to zip did an amazing quick and efficient job moving my belongings safely with no incidents from Pa to MD! Highly recommend if you’re looking for a professional company to help make your move easy. I was surprised at how quickly everything was transferred out and I honestly can say they have helped make my move a lot less stressful!

Guram and team were amazing! Great communication, prompt arrival, expert packing. Truly a 5-star service!! They made a super stressful move from Westchester to New Haven a breeze! Believe the hype!! Not a single thing damaged, book Zip to Zip today!!!! Moved a whole house & garage state to state in 9 hours!

Great job moving. No issues at all. The team showed up on time and did a nice job moving everything. They packaged everything up nicely and moved with no issues at all. We had a great experience moving with the folks who came. They packaged everything up nicely and moved with no issues at all. We had a great experience moving with the folks who came.

Movers clearly communicated throughout the entire move and showed up promptly at the scheduled times. Everything was moved quickly and carefully. Everything arrived as expected. I am very happy with the level of service provided! I would recommend to anyone looking to move. Movers were very friendly and handled all of my belongings with care. Everything was very timely and nothing broke in the process.

I had an exceptional experience with Zip to Zip moving start to finish, the team was professional, efficient, and incredibly careful with all of my belongings. They arrived on time, worked tirelessly to get everything packed up, and ensured that nothing was damaged during the move. Communication was clear and prompt throughout, and the entire process went smoothly. I was especially impressed with how friendly and accommodating the crew was—they really went above and beyond to make sure I was satisfied. Highly recommend this company for anyone looking for an stress-free and reliable moving experience!

Very professional, kind and courteous. They moved a three bedroom home with ease and care. I would definitely hire them again. If you are moving and need someone hire Zip to Zip movers! You won't be disappointed.

Zip to Zip did a fantastic job with two of my moves. They were professional, polite, and very considerate of my belongings. I'd recommend them to anyone considering a professional moving service. Their prices were also very reasonable and they were able to accommodate my schedule on short notice. I moved twice during the winter months which is not convenient but their professionalism made it much easier.

Tony and his crew did a great job, very helpful and thorough, couldn't be happier. Thank you guys, went above and beyond, took care of everything for me. They were careful with my belongings and made sure everything was wrapped and secured to prevent damage, really couldn't be happier. Would recommend to all friends and family.

Excellent team! Very professional and friendly. The movers were fast and efficient. Would highly recommend to other people in my life that would need to move. Someone I know needs movers soon and we will recommend you guys to them.

Our experience with Zip To Zip Moving was nothing short of fantastic, and I highly recommend them! Tony, the truly experienced professional who led the team, made the experience seamless. He's exceptional. Moving is never cheap, but Zip To Zip's pricing was fair and transparent. Everything was explained upfront during the initial estimate, and Tony reiterated it all on moving day. There were no surprises at all when it came to the final bill. Thanks a lot for the good service.

Very helpful movers. Very good service. Total recommended. Flexible in taking our requests. Helped us in fitting all the furnitures. I will recommend anyone to use their service. Very helpful movers. Very good service. Total recommended. Flexible in taking our requests. Helped us in fitting all the furnitures. I will recommend anyone to use their service.

Easy to book - great, user-friendly website. Live customer service. Outstanding communications. The movers were on time, very friendly, professional and talented. They were careful and clean. Great guys! They made the move stress-free. They were helpful and followed our directions. From start to finish, it was a seamless process. Highly recommended!

Khvicha and did an outstanding job!! I would recommend them to anyone who needs help with their move. Courteous and friendly, hard working. Very respectful to me and my family. Thank you so much for your service. Please let me know if you need any additional assistance and I will gladly respond.

Vasili and Butu were phenomenal and did fantastic work for me in my move. I’d use them again in a heartbeat and would happily recommend them to anyone I know. Thank you for the help and assistance throughout the day! Zip to Zip was a great choice and I couldn’t be happier with the service.

They were very fast, nice, and professional! The move only took about two hours and I was able to book the week of the move. They were helpful in moving and rearranging all the furniture in the second location. The price was also fair compared to other services. I’d recommend this service.

They were very conscientious and careful with all of my items. They stayed until I didn’t need any more help! They had to deal with a very large and heavy couch and made it fit into my second floor apartment! I would recommend them to anyone. They had to deal with a very large and heavy couch and made it fit into my second floor apartment! I would recommend them to anyone. Good job.

Vasili and Butu were absolutely fantastic! They are the most efficient and friendly moving crew we've ever encountered. They handled our belongings with the utmost care, meticulously packing and wrapping everything to ensure maximum protection. Their attention to detail was impressive, and they were incredibly careful throughout the entire moving process, both at our old and new homes. I would highly recommend them to anyone in need of a moving company.

I cannot recommend this moving company enough! From start to finish, they exceeded all expectations with their professionalism, efficiency, and care. Not only did they expertly pack and handle every item with the utmost care, but they also went above and beyond to ensure my baby’s needs were met during the move. They took the time to set up my baby’s playpen immediately, which made the entire process so much easier and stress-free for me as a parent. Their attention to detail and understanding of my family’s needs were truly remarkable. Every team member was courteous, hardworking, and dedicated to making the move as smooth as possible. If you’re looking for a moving company that genuinely cares and does everything wonderfully, look no further. I will absolutely hire them again for any future moves!

Wonderful experience would recommend to all my friends! They were on time and took great care with my personal belongings. As a whole I would call on them again if I ever need to move anywhere else. Thank you for all you do and your kind professional assistance. There is nothing else I can say except book them for your any of your transportation needs.

Guram and his team were amazing. Very thorough with explaining every detail of our estimate, what to expect throughout the day, and checked in with us throughout the move. He made sure to get our permission before doing anything that might have been out of the original estimate. His team was extremely careful with our belongings and set everything up perfectly. They were right on par with the estimated time and service delivery. Would highly recommend!

I had a bad experience with another company before, but I had a good one with Zip to Zip Moving back in January 2024. And when you use cash, it's slightly cheaper as well. So this was the second time I used them. I had a good experience and would use them again.

Amazing job with protecting and moving everything!!! Put everything in position where was asking to place!!! Would definitely recommend to anyone that needs to move!!! Amazing customer service, very respectful and very professional!!!! Pricing was extremely reasonable and affordable!!!! Everything was wrapped and protected with excellent care!!! Definitely will recommend this company!!!

The Zip to Zip team helped my sister moved to my house as she was moving and needed to store all her belongings before her house was ready. They did a fantastic stacking and took tremendous care. They were very timely and helped out. Took great care of all belongings. Great job!

I set up the move with Nick in the office who was very professional. Zara, Zara and Nick arrived on time and prepared everything for the move. They were quick and efficient and very accommodating. They kept me informed as to when they would arrive at my destination. I was very pleased with the whole process.

Zip To Zip Moving provided an excellent crew for my move from Philadelphia to New York City! They were both responsive and timely. They used care in handling my goods and delivered them safely. Pricing was reasonable as well. Attention was given to disassembling some pieces of furniture and reassembling at the point of arrival. I'd be happy to hire them again and recommend them to friends.

I had an entire storage full of apartment furniture and I wanted to donate items to patients that come into my clinic. I found Zip to Zip Movers online and it had very good reviews. The quote seemed reasonable so I booked the move. The entire process was easy and seamless. I had 3 movers who were outstanding! They were careful with my items, fast and accommodating. They were nice and kind to my patients and helped one of them to put together a table. They had their own tools on hand. I recommend Zip2Zip Movers and would recommend the same team of movers anyone.

Amazing team, great service! So happy we chose Zip to Zip for our move. We have used them for two moves and will continue to use their service for future years. Finding great movers is so difficult and Zip to zip went above and beyond to make sure everything went smoothly. From scheduling to the actual moving of our stuff to making final payments everything was top notch!

They were very professional and work fast. Everything was wrapped up carefully. They took my beds apart and put them back together. Mirrors were wrapped and boxed perfectly. I would use them again. I'm very happy with my move. The movers even moved a deep freezer to my basement. Everything was organized perfect.

We moved from our storage and our 4 bedroom house in Philly to our new home. Moving is super stressful but George’s team took over and took such a big load off our shoulders. They even moved my 363 lb safe and our huge green egg without any complaints. They kept moving and were always happy no matter how long the job took. Highly highly recommend!!

K and team arrived on time, were extremely professional, and friendly. They make a stressful day a breeze. Highly recommend K and his team for your move big or small. They handle your property as if it were their own with the utmost care and respect. Most efficient movers I’ve ever used and they work extremely hard. Thanks K!

Very hard working, efficient, cordial. No damages made to belongings and walls which can be difficult on the small stairs of townhouses. Large items taken apart and put together once moved. Felt safe and comfortable with the crew. Thank you for providing good services during a big transition in life.

They did a great job with the move. They are very hard workers and are non-stop working the whole time. They are very careful with your belongings and treat everything with respect. They cover the belongings to make sure nothing is damaged which is very rare for a moving company. I like their work ethic. It is respectable. They even put my bed back together which was very nice. I would recommend them to others. They know what they are doing and are trustworthy. Wonderful work. Thank you.

Excellent movers that took great care of my belongings and worked quickly and efficiently. They helped to pack up a few things for me as well, wrapped my furniture to keep it safe, and communicated well throughout the process. The pricing was very fair as well, and I would definitely use them again!

Zip-to-zip movers did a terrific job. I moved from the suburbs to the city. The zip-to-zip office was efficient. The price was very reasonable. The movers were prompt, careful and friendly. They should up on time, worked hard, and cleaned up nicely. More than 5 stars! Would definitely use again.

Zip to Zip Moving is a very good company. I recommend it to everyone. I had moving in Brooklyn. I liked Zip to Zip Moving's offer. It was very good service. When we finished moving, the final cost was almost the same as the estimated cost. The crew was very friendly. They were very good guys.

Team was very helpful and professional with the whole moving process and it was very smooth. They even helped me re-pack some stuff which was not done properly by me. Team also came on time and was very good at what they do.

I recently hired a team of shifting professionals, and my experience was excellent. They arrived on time, were well-organized, and handled everything with care. From packing fragile items to transporting heavy furniture, their expertise was evident. They used proper packing materials and secured items safely in the truck. The team was polite, efficient, and maintained a positive attitude throughout the move. Unloading and setting up at the new location was seamless. Their pricing was reasonable, with no hidden charges. Overall, I highly recommend them for anyone looking for a hassle-free and professional moving experience. They truly made the process stress-free!

It was an absolute pleasure to have ZiptoZip Moving company help us unload our container. From the initial call to the move in day, their outstanding work ethic and professionalism made our move a great experience. This is the company to hire. THANK YOU, Butu, Zaza and Nika, you were awesome!

The guys showed up promptly, worked steadily through the day until finished and took good care of all the furnishings. They completed a move of about 60 miles in half a day. They provided a very good service. The guys showed up promptly, worked steadily through the day until finished and took good care of all the furnishings.

Zip to Zip made my move stress-free. exceeded my expectations! The movers were punctual, professional, and handled everything with great care, including fragile items. Communication was clear and consistent from start to finish, making the process smooth and stress-free. Everything arrived in perfect condition, and the team worked efficiently without cutting corners. Highly recommend for anyone needing a reliable moving service!

I received good service. Very helpful. I am appreciative for the help you move from one county to another. They put everything together and help with organizing everything in the new apartment. Process was great and easy. I would recommend using this service for the future and I also let my in laws know about the company.

Great and friendly service. Very detailed oriented. Khvixha was very nice. Explained all services in detail and made sure everything was understood. I would definitely would recommend anybody who is in need of movers to call Zip to Zip. We had a long move from Philly to Lancaster and Zip to Zip made it very easy for us.

Khvicha and his teams were amazing with helping pack, disassemble and assemble all our heavy furniture and fragile equipment. They were quick, efficient and safe with all our goods. Absolutely would do another moving job with them. Highly trustable and we’re flexible to our needs and requirements as well. They were amazing.

Arsen and team were very professional and efficient. Would definitely recommend for your next move. Was very happy with the service, everything was well taken care of and was a pleasure to work with the crew. Thanks for the service. Will use Zip to Zip for my next move but hopefully not for many more years haha.

Khvicha and his team were amazing from Zip to Zip! They handled everything with care as we moved to our new home, even a very heavy tool chest. They were a great team and very nice to work with. We would definitely hire their team again and recommend to others!

Everyone was super helpful and on time! Khvicha, David, Vato were amazing and super helpful! Very friendly and packed everything in the truck super nice! They showed up on time and made this move super helpful! Everything was super easy and the price is super affordable! Next time I move, I will definitely be calling again!

They were fabulous!!! I would highly recommend. They were friendly and very efficient! They worked quickly and everything went smoothly. I would use them again if I move and will tell everyone I know!!! All of my furniture was safely wrapped and stored and there was no damage. The men were kind and careful.

Zura, Nick and the team were phenomenal! Excellent communication beforehand, right on time, careful and efficient with our boxes and furniture, and took care of our special request items with ease. We were also relieved that our bigger furniture items made were easily re-assembled with no issues. Great experience all around, we'd hire Zip To Zip again anytime.

Zura and the team were outstanding, they are true professionals who packed our home with car and expertly reassembled our furniture. Their efficiency and attention to detail made our move seamless and stress-free. I highly recommend them for your next move. They’ll exceed your expectations and ensure everything goes smoothly! Thank you!

My husband and I move a lot! Almost every 3 years and this moving company by far is the best we have ever had! 5 STARS from the salesman that came out for a quote to the day of the move! Zura ran this operation like a pro! Everyone was polite, clean, efficient and respectful! They worked so hard and take pride in their work. HIRE THIS COMPANY!!

Tony and his crew were amazing during our move in PA! They were honest, transparent, and respectful with our things throughout the move. Very efficient in their move and with good quality materials. Highly recommend them for your next move! Amazing moving experience! My second time using this company and recommend to anyone moving in the Philly/Greater Philly region!

Absolutely amazing experience! Zura, Zaza & Nick were great! They were polite, respectful, helpful, they took great care of all my items. They called when on their way and arrived when said. They worked very well together and got the job done quickly. I was impressed. I will hire them again if I have to move anything! No surprises in the quote except it was less!

George and team were great - we had them help for a second move and was very happy with the service. Great company and a they worked hard. More affordable moving company in the central nj area. Would definitely use them again, these guys hustle and handle everything with care. Thanks.

Everyone was so friendly and respectful. They arrived right on time and got through the move really quickly. We used them for our last move and they were good so we used them again, and it was just as good! I would definitely recommend them to anyone in the area that needs to hire movers.

Best guys ever! They took great care and were lovely gentlemen. Super positive! Highly recommend! They came in, mapped it out, then literally zipped through the move. Got to our new place and took care in unloading and putting everything back together. Thank you!

I’m incredibly pleased with the moving service I received! The team was professional, punctual, and handled all my belongings with great care. They made the entire process stress-free and efficient. Communication was clear from start to finish, and nothing was damaged or misplaced. I highly recommend their services to anyone moving!

Arsen and his crew did an excellent job, communicated very well, and was a pleasure to work with. The team did a great job of protecting all of our belongings and setting up our new house exactly how we wanted it. We would recommend the team to everyone! Thank you!

I would recommend Zip to Zip Moving. They are a good bunch. The service was exceptional and the move was well done by the movers. Zip to Zip was very informative and helpful to the point. They explained everything ahead of the time. There were no hidden fees and no surprise fees, which I appreciate. Everything was taken care of well. The team that showed up was friendly, helpful and followed the directions the way that we were supposed to without any headaches. They were very efficient and professional.

I really liked the job that they did. So, if I move again, I'll call them again. They were really nice people. The whole experience was not stressful at all.

Very fast, efficient crew with great detail when packing! Really ensured our furniture was not damaged and were prompt with communications. Followed all instructions we gave and no request was too much! Team was working around the clock, never wasting time while we were trying to get set up. Definitely recommend to anyone moving anywhere!

Everyone at Zip to Zip was very helpful and professional! They all made my move very seamless and easy, I did not have to worry about a thing. The staff and workers were great as well! They made sure to deliver all my items safely, and very communicative. I would highly recommend to others for moving

Outstanding service from the moment I contacted them. Professional and courteous and beyond accommodating!! I will call them to move me again in a month!! They even helped unload my car which was filled with odds and ends. I was very pleased with their service. They called when they were on their way and they had 3 floors to pack.

Everyone was very kind and worked hard. We finished an hour early and with a job well done! They even took some things that I already had moved to the house and in my car. They carried everything to the correct rooms and took off all the packaging. I would definitely use this company again and recommend to anyone looking to move. (I went from a 2 story walk up to a house with narrow streets and it was not a problem).

Zip to Zip Movers exceeded our expectations in every way! They arrived on time, kept us informed throughout the process, and their staff was exceptionally friendly and professional. They handled our belongings with great care, ensuring nothing was damaged. What impressed us even more was their efficiency—our move was quicker and more affordable than anticipated. They truly went above and beyond to make our moving experience stress-free. We’re so impressed by their service and would absolutely choose them again for any future moves!

Great Move! The guys were super nice and professional; super careful with my stuff and very organized to make it quick and easy.. I highly recommend them! Great value for the price too. The process was easy too. The move was setup with two calls. The price was very competitive vs other. Impatiens that I got quotes from.

I had an excellent experience with this moving company. The team was professional, efficient, and took great care with my belongings. They arrived on time, worked quickly, and made the entire moving process smooth and stress-free. The staff was friendly, and I was very impressed by their service. I highly recommend their services to anyone looking for reliable movers.

Great service! Extremely sweet and efficient, did an amazing job moving our furniture. The lads wrapped everything very nicely and there were no damages to anything. They were very communicative, and I would definitely use this service again. Worked very quickly but carefully with moving chairs, a couch, and glass materials as well. Would definitely recommend.

2nd time moving with Zip to Zip. Service is reliable, fast, and has no hidden cost. These guys are professionals and know what they are doing. We even threw in an extra stop day off and they had no issues adjusting the planned move. Thankful for these guys' help. 1st experience. Tony and his team were excellent. They were very communicative, punctual and flexible with our schedule! I would recommend Zip-to-Zip for anyone moving. Everything was moved efficiently and safely! Thank you, Zip to Zip!

Had a great experience moving with ZIP to Zip. They were able to move me short notice, arrived early and worked very quickly. Didn't break anything or make any scratches on any of my belongings. They even packed a few items in blankets and boxes for me. Would 100% recommend. Thank you so much.

I had a great experience with Zip to Zip Moving. I haven’t moved with a moving company before but after this experience I will definitely choose Zip to Zip. They confirmed everything with me leading up to the move day. They showed up on time, even texted me their estimated time of arrival. When they arrived they went over the paperwork and were very detailed. They wrapped all my items and moved everything so carefully. They even reassembled everything for me too at my new location. They were very friendly and easy to work with. I would recommend them to anyone!

I recently moved to a new home, and the experience was exceptional! The movers were professional, efficient, and friendly. They handled my belongings with great care, ensuring everything arrived safely. From start to finish, the process was smooth, and their communication kept me stress-free. I highly recommend this team for a hassle-free move!

After searching for a week for a good moving company, I came across Zip to Zip Moving. Zip to Zip Moving offers amazing service. Great communication. Highly recommended to all my family members and colleagues. Price very reasonable for packing and unpacking. They offer different options with packing up furniture to help you save money on moving. They came to the door fully prepared and ready to work. I love it!

Excellent, fast, affordable and efficient, would recommend to anyone. Very polite and informative. Out-of-state move completed in under 5 hrs completely. You will not be disappointed. Quote was exact to amount charged (no surprises in the end) like other companies. I wish I would have used them in the past since I tend to move a lot for work.

Moving experience was very good. Very polite and great crew. They took great care for all the furniture and appliances. Only thing to watch out for is the charges on the packing material. That can quickly add up and charges are pretty high for packing materials. Yes they tell you upfront the charges for it but at that point you don’t have a choice.

Quick, helpful and friendly service made the stressful moving process much simpler. The guys finished quickly and efficiently and got everything done handily. They had very high levels of professionalism while still being friendly and courteous. I would easily recommend this to a friend. Everything completed very quickly and cleanly; everything was put where I asked and nothing was broken.

Greg & Crew: I had an incredible experience with this moving service from start to finish. The team was punctual, professional, and incredibly efficient — they handled all of my belongings with care and made sure everything arrived in perfect condition. They were also friendly and hardworking, making a potentially stressful day feel much easier. The pricing was transparent, and I felt like I got excellent value for the high level of service. I highly recommend them for anyone looking for a reliable, smooth-moving experience!

Zip to Zip Moving Company delivered! Friendly movers, prompt arrival, and careful handling. Competitive pricing and clear communication. Made our move seamless! Highly recommended!

Great crew showed up at the door!! We hired them to pack a 26' ft moving truck along with a 12’ foot trailer. We were moving my elderly parents from CT to TX. They had been in their home for 37 yrs and had A LOT of stuff and sadly leaving A LOT of stuff. The lead guy communicated upfront and throughout the job!! He said he would try and fit it all in the uhaul so we could take back trailer and save $$$. Let me just say I have moved too many times to count and this was the best pack job ever!! They were able to fit it all!! They worked for 4 hours, 4 man crew and it was the best price that I have ever paid!! We made it to TX and unpacked. Not 1 thing was broken or damaged!!!! We paid them in cash and in doing that received a 20% discount right off the bat. We were so pleased we tipped them 70%. My only regret is that aren’t available in Texas!!! Highly recommend over and over!!! Thanks Zip!!

This is the company I found the most favorable price in town. The price may not be the lowest you found, but they really the cost-effectiveness of the work, is the most appropriate. They arrived at my location on time, and they were very agile and skillful in their movements. They covered every piece of my furniture with a blanket to give better protection. Skilled, it can be seen that they have been specially trained, and I highly recommend.

They worked tirelessly to ensure everything was moved in quickly and smoothly, and their professionalism was evident every step of the way. Highly recommend Zip to Zip Moving for anyone looking for reliable and efficient moving help! Great company to use. Quick, neat, professional. Had an awesome experience! Everything was packed nicely and super organized. Would use this company again!

We found George and his team on Yelp. George and his team showed up on time and were super helpful in moving my mom from her 3 br house to an apartment. Good, clear communication. Great experience and highly recommend!! They made things easy for us.

They were professional, efficient and patient. As well they communicated well. Would definitely recommend. I’m a picky person and was impressed. I’ve worked with other movers and have zip to zip the best. They offered guidance on storage and placement of furniture. We will use these movers again and again.

Experience was awesome and the moving guys were just amazing. Moving can be stressful but they made it so easy and not stressful at all. Very professional and took care with all my items and furniture. Would highly recommend them and use their services again. Great company and great value for moving services. A ++.

Mine was a regular move, but I'm satisfied. It was good for my needs and both the prices and timing were reasonable. Go for it. Zip to Zip Moving sent a link to the online page where I could upload my information. But I prefer to do business over the phone. The representative told me that they are a small company and they do all the jobs in-house. They do not broker or outsource. Whenever I was in need of contacting them, like if I had questions, I was always able to speak with the person. I hate speaking with robots or phone machines, or even AI. I appreciate that they have living people answering my questions.

I had a two-room apartment and I moved to a similar apartment just a little further away. The main person at Zip to Zip Moving spoke very good English and he communicated. He explained everything well and he was friendly. I had a good experience. I recommended them to my friends.

The guys did a great job. They helped make a stressful day way less stressful. We had so much stuff and they handled it without a problem. Ikna, Archie, and Tony were a lifesaver. Tony and his crew are top notch. Would highly recommend. Don't hesitate to give them your job. They did everything in a timely manner and for a great price too.

Zip to Zip was amazing! They took our stuff from our super tight, small apartment and brought everything into a 4 story house so such care and no damage whatsoever. Archie, Ikna, and Tony were so friendly, thoughtful, and efficient. They came in right at the quoted time and the price was awesome. Thanks guys!

Great customer service. Gives you a great price that is based on your specific needs. Highly recommend!. They have always been nothing but efficient, trustworthy, honest, and friendly. Moving is stressful to begin with and finding someone that can be trusted and reliable is a huge plus for me. Keep up the good work recommendations for this crew for sure

Moved from one location to another in PA. The staff worked very diligently and effective. Responded to our requests and changes. We're informing us of any changes and also gave suggestions as to furniture location. Would use their services again and would requests the same crew since they work well together.