X Van Lines Reviews

I was faced with a challenging situation to move my entire office in a single day. Got on the phone with these guys and they had a truck sent my way that same minute. Packaged everything up as properly as one can do. These guys definitely went through some training. Amazing experience, and a really good price for what we got done. I highly suggest you give them a call and discuss your situation!

X Van Lines was SUPER fast in moving inquiries and price quotes. Loved that they were able to text instead of having to constantly call back and forth. Super easy to set up, got the email confirmation. Costa and Alex were amazing movers. Constantly working, never slowing down, offered everything that was needed. Very kind, communicative, clean, careful, and professional. They never slowed down once! I highly recommend to anyone looking to move. Easiest move ever, I’m really glad I went with them!

This past Friday, I had the pleasure of working with X Van Lines, and I couldn’t be more impressed. Blake and David, the two movers assigned to my job, were absolutely outstanding. They were not only quick and efficient but also incredibly friendly and professional. Their expertise was evident throughout the entire process. The pricing was the best I found, offering exceptional value for such top-notch service. I truly couldn’t have asked for a better experience and will gladly recommend them to anyone in need of moving services.

I’ve used X Van Lines for all four of my moves, and they have always been professional, quick, and affordable. My most recent move with Geramia and Daniel was by far the best. The guys were friendly, respectful, and incredibly efficient. They handled all of my furniture with care and made the entire process completely stress-free. They communicated clearly, double-checked where I wanted things placed, and worked with a great attitude the whole time.

From the first phone call, I knew X Van Lines was the right choice. Their team was responsive, professional, and extremely detail-oriented. They arrived with all the necessary packing materials and carefully wrapped every item. Moving day went off without a hitch, and they worked tirelessly to ensure everything was safely transported. I was amazed at how smooth the process was, thanks to their experience and dedication. Settling into my new home was easy because of their organized approach. I can’t recommend them enough for anyone looking for a hassle-free move.

DO NOT USE THIS MOVING COMPANY! We had an AWFUL experience with them moving from Dallas to NYC and would not recommend to anyone. ALL of our boxes were damaged, we did not receive a box containing multiple valuable items, and the communication was HORRENDOUS. I had to wait HOURS for them to pick up my delivery and did not hear from them until they were supposedly "two hours" away from my apartment.

I would give them a zero if I could. They are total scammers! My quote was $4,900. After my stuff is loaded on the truck, they tell me it will be $13,000!!! This is illegal! Getting an attorney soon!!

Hi there, independent thinker! I also thought I was an independent thinker and foolishly chose to ignore all the bad reviews and red flags. I decided to trust the few good reviews this doggone company has online. Oh boy, did I regret that decision. I spoke with a guy named Justin, who seemed very nice and professional at first. We went over the items that needed to be moved, and I told him there would probably be about 25 boxes of non-furniture items. He said okay and told me he had included that. He then showed me the list, where the 25 boxes were not actually listed—but I didn’t think it was a big deal at the time. He gave me a quote I was excited about. I signed the documents and made my deposit.

Called to get a quote - they kept me on the phone for 20+ mins, put me on hold, and then transferred me to a "closer" that quoted me at over $5,500 for a 2 bedroom apartment. There is nothing I hate more than a sales call. I'm calling for a quote, it should be a few questions and then I should get a clear quote within 10 mins max. I had already called around other companies so I know how it goes. This company is the only one that asked for a full list of inventory, which took over 15 mins to go through. The rep, Bryce, was so nervous and weird, it was like he was reading off a script. I know what scripts sound like, I've done cold calls before (and quit because it's icky). So then he gets inventory for all of my furniture room by room, then starts asking about stupid stuff like floor fans, space heaters, and rugs. Then I get transferred to a "manager" and he told me $5,500+ which can be broken up into 3 payments. Excuse me?

My family and I have moved interstate several times throughout US so we have experience with moving companies. We DO NOT RECOMMEND using X Van Lines as the experience was stressful and did not need to transpire the way it could have. Some of the worst customer service we've ever experienced. And very poor communication among their sales, dispatch and moving teams, which are not connected or communicating. Managers overseeing job kept changing as well which did not make us feel assured about the service or condition of our belongings. There is NO ACCOUNTABILITY with X Van lines.