Van Lines Inc. Reviews

It was a pleasure to work with Van Lines Inc. for a Cross Country move. I had no problems at all with the crew members or with customer service. The price was not bad, it was about the same as the estimate. We had some very heavy furniture to move but they did everything so good. I liked that they made scheduling easy and handled everything professionally. Keep up doing excellent work guys.

We moved our 4 bedroom home from Delray Beach to Bloomingburg, NY. It was our first time using a long distance moving company. I was so happy to be able to have a point of contact in case I had questions. Which I did... the office support was so helpful in preparing me for this big move. The guys that moved us were very respectful of our furniture and that was huge for me. If you are nervous about moving and you want to deal with real people call VanLines!

We had a wonderful experience relocating with Van Lines Inc! Made the hassle of moving much more manageable! Incredibly thorough! Customer service, particularly Dona, are thorough, friendly, and very professional! Love these guys!!! They are the best! We would recommend their service for instate or out-of-state moves.

I was calling around getting quotes from different companies. I had signed a contract with another company and I received a call from an agent from Van lines Inc. When I told him I was not interested anymore his demeanor was very aggressive and wanted to know who I signed with. I told him that I was not interested anymore and hung up. He then proceeded to text me the following. "Mrs Rude, I was trying to keep you from moving with a broker. I hope you get screwed by a broker and never see your stuff again."

I was so relieved to discover that I trusted my move with Efie and company who respected my prized possessions. The stress was alleviated because I hired the professional movers who respected my prized possessions. I totally recommend this company.

We had a wonderful experience during our move with Van Lines inc! Straightforward and competitive pricing. No hidden fees. Quick with the response time and answered all my questions… No matter how many times I asked. It was a perfect pleasure to have them helping us in a time of need. I would recommend them to everyone I know.

I cancelled in the 48 hour period of time as per policy. I was to get a refund minus 20% for their work. The policy does not indicated that is 20% of total estimated cost. I expected that it would be 20% of the deposit that I paid.

Van Lines inc are by far the most professional and honest movers. The office people did an awesome job of keeping in constant communication. The movers were very professional, and everything was packed up and unpacked nicely and neatly. I appreciate this company and highly recommend them! May God Bless you all!!

Updated on 10/20/2022: After reading the response of my complaint of Sept. 2022. Nothing was said about missing items nor the fact that they did not set up the garage shelf. I told Harold that we had different-sized boxes. He said not to worry. What about not responding to my phone calls? Harold stated they would be with me every step of the way. And even after my review nothing was said about missing items! Again no phone calls addressing my concerns. Please note, not accredited by the BBB. Now I know why.

This was my first time working with a full-service moving company and they were amazing! They were all very professional and everything was packed up and unpacked nicely and neatly. They were very respectful and took great care of my furniture and other items. Also, Jack was great and made the process of scheduling easy. Thank you again Van Lines Inc for your help with my move, you made it a lot easier.

Van Lines inc are one of the most respectable dependable respectful companies that I have worked with. They have excellent communication. The guys did a wonderful job for me, and I would tell any of my clients about Van Lines inc incredibly good service. They wrapped every single piece of furniture and secured it on the truck. They treated my belongings as if they were their own. We highly recommend this company!

I am sharing my relocation experience to Dallas by Van Lines Inc. with magnificent pleasure. Great customer service! Simple and reliable company to work with. I cannot thank these guys enough for the challenging work that they provided and flexibility in doing it. The price was competitive, and the crew was amazing. 100% quality!

Our move was very smooth and up to our expectations. Their customer rep was really good about giving us the necessary information and estimate and would answer any questions. Vanlines Inc made our huge long-distance move run like a breeze; I had no worries or stress and they delivered earlier than estimated with no damages! The two movers were really kind and fun to work with, and their communication was fantastic! I would highly recommend this company for any moves.

I recently moved from Ohio to California with Van Lines Inc who did a fantastic job with our move. From the 1st call I made I knew this was the right Moving company to help with my move. The sales representative (Jack) was extremely helpful in answering all my questions and made me feel confident that all my items would arrive safely. The moving crew was professional, careful, and efficient. Working with Van Lines inc was exceptional! All my possessions made it across the country safely and I was so grateful! I highly recommend them for your moving needs.

TERRIBLE MOVING EXPERIENCE! We moved from Nevada to Florida. As I was planning the move, I got many quotes from many moving companies. I chose Van Lines because of the "reputation" I thought they had even though I had quotes from other companies that were half the price. Van Lines estimate was $14,788.32 for 1372 cf of space. I spoke with Joseph **, the sales rep at Van Lines. He never said he is a broker, he never said Van Lines is not a moving company, he never said they were going to outsource the move to another company. When I agreed to hire Van Lines, he said he'd be there all the way through to delivery if any issues arise. BIG LIE!

We had a big house in FL to move into a small house in AZ and a storage unit. Van Lines Inc. is Wonderful and helpful business that makes moving much less stressful than you would normally experience. I called multiple movers for quotes; this one was only to give me a price without wasting my time with an in-house sales pitch. The crew was friendly, fun and professional! I highly recommend this company!

I am very satisfied with the move. Everything went smoothly from start to finish! Moving is always a struggle but it was totally stress free with Van Lines Inc help. Very flexible and quickly adapted to change of schedule. Competitive price. The coordinator is very capable, very professional. The 3 movers did an excellent job. No serious issues and every piece of furniture made it to our new house safely. I highly recommend Vanlines inc for all your moving needs.

This was my first time working with a moving company and they were amazing! They were really accommodating with what I asked. The team was highly responsive, and the moving process was as smooth as possible. I would highly recommend 5/5 stars. Thank you so much for all the help, I really appreciate Van Lines Inc!

Our move was from Pittsburgh, PA to Phoenix, AZ. The pick up date was April 8, 2022. The load was delivered on June 8th, YES June 8th!!!! I contracted with Van Lines Inc, who acted as a broker, they hired Keep It Moving (out of Philly? or Georgia?). Keep it moving arrived a little late (couple of hours), not a big deal. They were very polite, respectful. I asked one employee if they deliver out west often, his response "we hardly ever go west, we stay east coast" (First red flag). They left our house and took the load to Georgia, where it sat...and sat...and sat in their warehouse. Van Lines, did nothing to help find our load, update us on delivery, nothing...

This moving company was great from the start. Pricing was also better than many large companies. I was well pleased with how my move went. Very professional pickup and delivered the item with excellent care. All my items were moved without issue. TVs were wrapped and boxed. The tables and bed frames were disassembled and reassembled perfectly. If you are looking for a GREAT moving company, I highly recommend this company. You will not be disappointed.

Van lines was very professional every step and we had a great experience. The drivers were great as well as the movers, they were punctual and very careful with our items, also the one setting us up was also awesome! I would highly recommend Van lines to anyone who is moving. Harold handled setting everything up and he was great answering all my questions.

The customer service was impeccable. I was super stressed about my move and everyone from the people who took my call to the movers were incredibly patient and so careful. They wrapped everything for me and could not have been more helpful and courteous. I highly recommend VAN LINES INC to move your belongings. They do care.

This is the best movers in America. Very nice people. And the move was wonderful. The 2 men that picked my up was so nice. And the Joseph and Dee was the best also. If I move again I will be calling them. May The Good Lord Bless them.

This was my 2nd cross country move in the last 18 months and my first experience using a broker over a moving company was the best decision till date. They were by far the nicest and most professional company I have used. It was not the lowest quote I received or the highest, my consultant was very honest on the expected time it would take to complete our move. He provided multiple options for payment, which was very convenient for me. The staff was careful, friendly, and professional. They made sure I was happy with everything, and everything was in the right place for me. Thank you Van Lines inc!!!

From start to finish, Van Lines provided such a truly excellent service. They offered fantastic service at a great price; the reasonable of all the quotes I had. Communication was good and reassuring with the job confirmed beforehand. They were also incredibly good at making everything seem calm in what could be a stressful time. Never has the experience of moving home been as stress-free as it was with Van Lines. The staff was reliable, efficient, and professional. I highly recommend them!!

My move was cross-country from FL to CA. The contracted price and quote were a flat rate which included packing. They communicated frequently particularly before pick-up and during transport. The price never changed. My furniture and boxes were wrapped by the movers better than a birthday gift. I cannot say enough about the quality of their work, professionalism, I WOULD recommend VAN LINES INC to my friends and family, and I WOULD use them again!!!!

Thank you Van Lines inc for all your help! Absolutely amazing customer service and well-coordinated as one can imagine. They kept me updated all along the way and there were no surprises. The guys were as sweet as can be and no nonsense, offering to place things wherever I needed in the house and would not let me pick up anything heavy. We would be return customers if we needed to do another long-distance move.

Most honest and caring movers you will find!!! The communication on every step of our move from prior to move until after our move was clear and in a timely manner. The movers went above and beyond to make sure everything went smoothly and truly took pride in their work. Not many people can say moving is enjoyable, but with these guys they made it effortless and fun. Thanks again Van Lines Inc for making my move a pleasant experience.

I am extremely impressed with all the people at Van Lines Inc.! There was no pressure to sign extensive agreements or credit card authorizations. I received a very fair estimate and we set a move date. Everything went better than expected. On the day of the move the team notified me about 30 minutes prior via text of their arrival. Everything was wrapped in blankets; mattresses were bagged, and they took care of all my belongings. Upon arrival at my new place, they had everything put exactly where I wanted, and the furniture was reassembled perfectly. I highly recommend this moving company!!!

I moved from Chicago to Dallas, and I had an incredibly pleasant experience with Van Lines Inc. The office was extremely fast and professional in providing a quote and scheduling a date. The staff was friendly, extremely professional, and quick. They disassembled and then reassembled, they protected the furniture, and walls during the move. They were extremely respectful and listened to and followed all our requests, and directions. Will recommend and use their service again!

They had tremendous communication from the beginning to the end. We had a large cross country move and everything went off without a hitch. I paid exactly what my quote was, no more. My belongings were well cared for and safely handled! Most of my boxes in the storage were in bad condition but the crew took care of it. Our inventory was large, and there was NO DAMAGE to any of our items, including grandfather clock, Glass furnishings and fragile items packed in boxes. Totally worth the value. Five stars all the way! We couldn't be more pleased and HIGHLY recommend VanLines inc!!!

Our move across the nation from Los Angeles to Orlando has been eased with the professional service that has been provided to me and my family through Van Lines Inc. The price was competitive, and the service was awesome. The guys were punctual, professional, proficient, attentive to detail, responsive to all my concerns, courteous, pleasant, and friendly. They packed and transported ower belongings with care and reassembled my property with the same care as well. The job was worth the cost. Dispatch also checked in on me to ensure I got the best service. He was very professional, excellent customer service. I would recommend them to anyone who is seeking moving services.

Van Lines Inc. did a fantastic moving job for me. They gave me an accurate estimate of cost. They did what they said they would do, they charged what they quoted, and moved our household stuff with complete professionalism and respect, no broken furniture, or missing items. The most important delivery was on time. I would recommend to anyone the best rates and awesome customer service.

I want to thank Van Lines Inc for coordinating my cross-country move. Joseph, my moving specialist made sure that everything is on time and gave me a set price for the move. The guys took their time and wrapped all my furniture and took the stress out of my whole moving process. I was so impressed with the level of service. Vanlines inc to anyone looking for great, trusted movers!

The entire process from the initial phone call, quoting and scheduling the move was so easy and amazing communication. Van Lines Inc made our move stress-free. They provided great suggestions for organizing our belongings. The moving crew was excellent. The movers were efficient, careful, and courteous. I will use them again if I need to move.

I am incredibly happy with my moving experience. The quote was competitive, and the last price was within the estimate. I have hired moving companies in the past, but Vanlines inc stands out as exceptional. Great about communicating with you in a timely manner about all details. Super quick, nothing damaged or lost, these guys know what they are doing, and they do an excellent job. I Highly recommend this company as it is so hard to find movers you can trust.

I will start by saying 5 stars is not enough. They were able to schedule the pickup within a week. I worked with Jack, and he was exceptional throughout the entire process. He gave me a fair and accurate quote, they follow up when you book your move, they show up on schedule. The guys packed all my furniture with care and precision in a very efficient manner. We were given a window for delivery, and it arrived right on schedule. Movers on the delivery end were excellent as well. We could not be more pleased and HIGHLY recommend Van Lines inc.

So glad we chose this moving company! From the first phone call to the finished it was a totally professionalism move. Moving is never fun but Van Lines made the process that much easier! I have moved with several moving companies in the past and this was my best experience. The movers took great care of our stuff and were incredibly careful and respectful with the way they moved everything into our new home. I would recommend Van Lines Inc!!!

It has been a wonderful experience to have this company move all our staff from PA to MO. I have moved with several well-known moving companies in the past and this was my best experience. They keep you always informed and upfront with pricing. No hidden extras. Everyone on the team was so polite and very well trained. They made my move (4-bedroom home) look so easy. GREAT COMPANY!!!!

Van Lines was the fairest quote, so we booked packing and moving service and it was well worth it. The crew was experienced and professional, they knew exactly what they were doing so we just left it all to them. The furniture was carefully removed and transported, all items were put in the correct places in the new house and the team were all polite and friendly. We would highly recommend to anyone needing to move,.