Top Tier Moving Group Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Top Tier Moving Group
Top Tier Moving Group coordinates local and long-distance relocations for U.S. households and businesses. This family-owned and -operated licensed broker connects customers with carriers for packing, storage, furniture assembly, military moves and freight shipping. It serves all 50 states and facilitates cross-border moves to Mexico and Canada.
- Wide range of move types offered
- Family-owned and operated
- Serves all 50 states
- Packing, storage and assembly services
- No online booking or quotes
- No GPS or customer tracking app
Top Tier Moving Group Reviews
Filter by Rating
- (65)
- (8)
- (2)
- (3)
- (24)
Popular Mentions
- 4,894,382 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,894,382 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Aug. 3, 2025
It was a pleasure working with Top Tier Moving Group. Their service and the whole team are very professional and supportive. The communication was excellent, and the team took great care of your stuff. Packing, loading, and unpacking were so easy and uncomplicated. Price-wise, the estimate was on point, no extra or additional costs, and the total was absolutely fair. Can highly recommend working with them and would call them anytime again, if needed
Thank you so much for your fantastic review! We're delighted to hear about your smooth and positive experience with Top Tier Moving Group. Our team strives to provide professional, supportive service, with accurate estimates and seamless processes all along the way. Knowing that we met your expectations and left you highly satisfied really makes us proud. We'd love to assist you again for any future moves, whenever needed. Enjoy your settling in, and thanks once more for recommending us!
Reviewed Aug. 1, 2025
Wanted to share my incredible experience with 2 of your wonderful employees. My 1st experience was with Cameron **. He was polite, kind and cared about making my move easy. My next wonderful experience was with Josh **. He went above and beyond what I was expecting anyone to do. He was an amazing and kind person. I’m so grateful to have such amazing and kind person helping me with my move.
Thank you so much for sharing your delightful experience! We're thrilled to hear that Cameron and Josh could make your move so enjoyable and hassle-free. Having team members who genuinely care about customer satisfaction makes all the difference, and their kindness and dedication clearly left a positive impression. We're grateful to have contributed positively to your moving journey. If there's anything else we can assist you with, please feel free to reach out. Enjoy your new space!
Reviewed July 30, 2025
From the beginning to end everyone at Top Tier Moving Group is as nice and knowledgeable and as professional as you want them to be. They took care of me and my family and addressed our needs and concerns with confidence and a smile. I really don’t want to move again, but if I do, I know who I’m calling. Top Tier Moving Group without a doubt.
Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with Top Tier Moving Group. Our team aims to provide friendly and knowledgeable service with professionalism at every step, ensuring all your needs were addressed with care and attention. It’s fantastic to know we made moving a memorable experience for you and your family. Should you ever decide to move again, we’d be honored to assist! Your trust and choice in us are greatly appreciated.
Reviewed July 30, 2025
Top Tier obtained my information when I was researching moving companies, I spoke with a Joshua who was aggressive in trying to sign me up with a moving company I had never heard of, I told him I would consider this information but still unsure because I have never worked with a 3rd party booking company, the next morning he was ringing my phone again trying to get a deposit, I explained I was still not sure and he advised he would reach out to the moving company's owner and have them call me to reassure me this was legit, a few minutes later they called and explained everything, since this is new information to me I asked the lady if I should. She preferred I book with her directly or use Top Tier, she explained since Top Tier was already involved then to use them for arrangements, I was still debating what to do and my phone starts ringing again. It was Joshua. I told him I would call him back, not liking the aggressiveness.
I decided it would not be a good idea to use Top Tier, next his supervisor calls me and I sent him a message stating I had found another moving company, and I would like to move on, he became extremely angry stating how I went behind Joshua's back (keep in mind Josh reached out to the moving company not myself). He stated it was dirty business, I had poor actions throughout this course of process, he then advised do not contact them further or he would place a cease and desist on me, then he went political stating our country is in shambles (clearly a liberal or democrat). He stated I had Bad decision making skills and disrespectful behavior, I highly caution you with Top tier, I had not signed a contract I was just discussing information and I get treated with this manner, Please look elsewhere when arranging a move. This company is beyond scary and should be put out of business.
Thank you for bringing this matter to our attention. We're truly sorry to hear about your less-than-satisfactory experience with our representative's aggressive approach. Ensuring customer comfort and trust is paramount, and it's clear this did not happen for you. We are concerned about the manner you were treated and assure you that this is not aligned with our values or standards.
We would like to investigate this further and address any specifics with the personnel involved to ensure no other customer faces a similar experience. It's important for us to know that you find engagement considerate and respectful at every touchpoint.
Please expect one of our senior team members to reach out to you personally. We deeply appreciate your honest feedback and are committed to rectify any discomfort caused. Your perseverance in resolving this unpleasant incident signifies how serious you felt it was, which we take to heart as well. Thank you for sharing, which helps us strive to enhance our customer support services continually.
Reviewed July 27, 2025
I had a fantastic experience with Nick and the whole Top Tier Moving Group team. They were extremely professional and very communicative. They packed up my furniture, boxes and extra fragile stuff like plants, lamps, and mirrors. They put everything away where I asked and even set up and fixed furniture in my new place. They had a great attitude throughout it all, which I especially appreciated. I would highly recommend them - it made moving stress-free!
Thank you for sharing your fantastic experience with Nick and the Top Tier Moving Group. We are thrilled to hear that their professionalism and excellent communication made your move stress-free. Knowing that they carefully handled all your belongings, from furniture to fragile items, and took the time to set up your new home precisely as you wished, reinforces our commitment to exceptional service. Your recommendation is truly appreciated, and we hope to assist you again in the future. Enjoy settling into your new space!
Reviewed July 23, 2025
I can’t praise them enough! Joshua and Hunter were super helpful and very understanding. They went the extra mile (x10) to help us get our move within budget at such a short notice. The driver was willing to make sacrifices to ensure our move was going to be as smooth as possible and accomplished when we needed it. I HIGHLY recommend using their services!
Thank you so much for your glowing feedback! We’re thrilled to hear that Joshua and Hunter rendered invaluable support during your move, making the whole process smooth and budget-friendly. Our team, including the driver, always strives to go above and beyond, and we're delighted their dedication left such a positive impression. Your recommendation is immensely appreciated. Should you need our services again or have any further questions, we’re here to help. Thank you once again for your wonderful review!
Reviewed July 19, 2025
I have watched this team build an incredible and caring business focused entirely on customer satisfaction... doing the impossible time and time again by meeting timelines with precision and ease. They make it look easy... when that can be far from the truth on any given day. Their devotion and dedication to the industry and their clients is exceptional. If you're looking for a one of a kind mover... I would highly recommend Top Tier Moving Group!
Thank you so much for your glowing recommendation! It's heartening to know that our team's commitment to customer satisfaction and dedication stands out to you. We take pride in exceeding expectations amidst challenges, and your recognition affirms we are meeting our goals. Should you need anything else, don't hesitate to let us know, and thank you once again for trusting Top Tier Moving Group!
Reviewed July 14, 2025
We've had many movers over the years, but these guys were the best and most professional so far. The crew showed up on move day, and the foreman quickly assessed our situation and inspired a lot of confidence as he laid out the day's plan. The crew had a good attitude, worked quickly, and all the guys were helpful. I wasn't sure everything would fit on the truck but these guys must be great at Tetris because there was even room to spare at the end.
Thank you for sharing your fantastic experience with us! We're delighted to hear that our team made a memorable impact on your move with their professionalism and efficiency. It's great to know that even with a full load, they were detailed and capable enough to utilize the space flawlessly. Your confidence in our team's ability certainly shines through in your feedback and truly makes our day. If you need assistance again in the future, we're here to provide the same exemplary service. Enjoy your new space!
Reviewed July 12, 2025
Super satisfied with the delivery and set up of our new sectional from Nick and Samuel. They were friendly and efficient with everything. They reached out to us 15 minutes before delivery and set up everything perfectly. Nick, Samuel were great!
Thank you for sharing your positive experience with us! We are delighted to hear that Nick and Samuel provided such friendly and efficient service during the delivery and setup of your new sectional. Ensuring that everything goes smoothly and that you feel updated throughout the process is very important to us. Your feedback truly makes our day, and we are pleased to have met your expectations. If you need assistance again in the future, we look forward to serving you. Enjoy your new sectional!
Reviewed July 11, 2025
Cameron ** was fast, honest and beyond knowledgeable. If I were ever to move again, I’m 100% using Top Tier and Mr. ** for my moving. A lot of other moving companies will lie, do a bad job or upcharge you. Top Tier is straight to the point and gets it done! 10/10
Thank you for your wonderful feedback! We're thrilled to hear that Cameron provided you with honest, quick, and knowledgeable service. It's fantastic that Top Tier and his professionalism made a significant positive impact on your moving experience. Your recognition and 10/10 rating are invaluable, and we're delighted you found the confidence to trust us over other moving companies. We'll be glad to assist you with any future moves. Thank you again for choosing Top Tier!

Reviewed July 11, 2025
My experience with Top Tier Moving and American Eagle Relocation Services for my move from June 19, 2025, to July 10, 2025, has been an unmitigated disaster and a prime example of deceptive moving practices. I implore anyone considering their services to look elsewhere immediately. What was initially quoted as a $2,500 move ballooned to nearly $5,500, essentially doubling the price without justification. I also told the salesperson three times that I had a storage unit that needed to have items picked up at. When the moving team arrived, they feigned ignorance at this fact. They would have charged me another $2,000 to pick that up. This bait-and-switch tactic is infuriating and felt like my belongings were being held hostage until I paid the exorbitant new amount.
Compounding this financial scam, the delivery of my possessions was severely delayed from June 19th to July 10th, with absolutely no upfront communication or explanation. Nowhere in the contract did it say it would take upwards of three weeks for delivery. It was three weeks exactly when I gained possession of my belongings. I was left in the dark for weeks, constantly chasing them for updates on the whereabouts of my household goods. The lack of transparency and proactive communication was appalling.
When my items finally arrived, they looked as if they had been "thrown around multiple times." Boxes were pretty much trashed and severely damaged. While, thankfully, my careful packing seems to have prevented anything from breaking yet (I'm still in the process of unpacking), the sheer disregard for my property is evident and unacceptable.
This company's complete lack of professionalism, honesty, and care is staggering. The extreme overcharge, uncommunicated delays, and mishandling of my belongings have caused immense stress, financial strain, and significant disruption to my life. Do NOT trust Top Tier Moving or American Eagle Relocation Services. They are manipulative, unreliable, and will likely leave you with a higher bill, damaged goods, and endless frustration. Choose a reputable mover who operates with integrity.
Please note that any additions to your inventory or changes to your move may result in additional charges, as outlined in our policies. We understand how important transparency is, and we're committed to improving communication moving forward.
We would appreciate the opportunity to speak with you directly to better understand your experience and work toward a resolution. Please reach out to our customer service team at your earliest convenience. Your feedback is invaluable, and we hope to use it to make meaningful improvements.
Reviewed July 9, 2025
The delivery people showed up on time, removed my old furniture and installed new furniture. They were friendly and took the time to make sure everything worked and was positioned where we wanted! We highly recommend them.
Thank you so much for your kind feedback! We're happy to hear that the delivery team arrived on time and provided a smooth, efficient experience. It’s great to know they took the time to ensure everything was set up to your satisfaction. We truly appreciate your recommendation and look forward to assisting you again in the future!
Reviewed July 6, 2025
We had a wonderful experience with Top Tier Moving Group! From the very beginning, their customer service was friendly and efficient. Kareem was exceptionally helpful, patiently answering all my questions. The movers were not only polite and fast but also genuinely cared for our belongings. They took the time to ask where we wanted specific boxes placed, ensuring everything was just right. Their attention to detail and care was truly impressive. I will definitely be reaching out to them again for our future moving needs! 😊
Thank you for sharing your delightful experience with Top Tier Moving Group! We're thrilled to hear that our customer service and moving team exceeded your expectations, especially Kareem's exceptional support. Our team's attention to ensuring every aspect of your move was taken care of accurately reflects our commitment to providing exceptional service. Knowing you're impressed with our care makes our team's efforts worthwhile. We look forward to assisting with your future moves!
Reviewed July 5, 2025
They really take pride in what they do. The way they organized and wrapped my items was perfection. You can also tell these guys are experienced as they placed all my items very strategically in the truck and kept me updated on their arrival every step of the way. Upon first inspection, nothing appears to be damaged and I am more than happy with my experience with Top Tier Moving Group.
Thank you for sharing your superb experience with Top Tier Moving Group! We're delighted to see how the care and professionalism from our team contributed to a flawless and organized move for you. From strategically placing items to providing consistent updates, it's gratifying to know we went above your expectations and ensured everything remained intact. Your positive feedback reinforces our commitment to excellence—we're happy to have gained your trust. Feel free to contact us anytime for your next move. Enjoy settling into your new space!

Reviewed July 4, 2025
From start to finish we had a great moving experience with Top Tier Moving Group! We needed moving help at the last minute and they were able to find help for us for the very next day at 8 am. crew were friendly, showed up on time, worked extremely hard for 4 hours in the summer heat, and loaded up our furniture and belongings very safely and efficiently. We really appreciate the whole team, especially Nick and Samuel. Would not hesitate to recommend them to anyone else needing movers. It was well worth the money to have their service.
Thank you so much for sharing your wonderful experience with Top Tier Moving Group! We are delighted to know that our team was responsive, stepping in at short notice to ensure your move was seamlessly orchestrated by the next morning. It's gratifying to hear that Nick and Samuel lived up to our high standards by being professional and efficient, even in the warm summer conditions. Your recommendation serves as a tremendous compliment, and we're thrilled to have met your expectations—to be deemed worth every penny, truly, makes our day. Should you need moving services again, remember that we're here to assist you anytime. Thank you once more for choosing Top Tier, and enjoy settling into your new space!
Reviewed July 2, 2025
My move coordinator was very proactive and made sure I had everything I needed with plenty of time, they offer 25 free (lightly) used boxes on a first come/ first serve basis, which was phenomenal, and their virtual inspection for the quote was incredibly easy. The quote was also 100% accurate, down to the 15 minute mark of how long the move would take. All my furniture and boxes were moved without damage, the movers were pleasant and professional, and they got all my furniture placed and set up before leaving.
Thank you for sharing your phenomenal experience with us! We are delighted to hear how proactive and helpful your move coordinator was, ensuring you had everything set up ahead of time. The 25 free lightly used boxes certainly seem to have made a remarkable characteristic for us, and we really appreciate your mention of this unique offering. It's great to know our virtual inspection and quotation accuracy matched your expectations coming down to every last detail. Reading about the undamaged and seamless move provided by our pleasant and professional staff, with every step leading towards a simple setup of furniture adjustments, is thoroughly gratifying. Thank you once again for choosing us — we look forward to assisting you with any futureL plan Moves!
Reviewed June 28, 2025
I had a great experience with Top Tier Moving Group. Even though I only needed them to move one item, their service was fantastic from start to finish. The team was professional, punctual, and handled everything with care. It’s clear they take pride in their work, and I felt confident trusting them with my belongings. Highly recommend them for any moving needs, big or small. A+ service!
Thank you for sharing your fantastic feedback! We’re delighted to hear that your experience with Top Tier Moving Group was exceptional from start to finish. It's wonderful to know that our team’s professionalism, punctuality, and care satisfied your moving needs. Your confidence and recommendation mean so much to us. Thank you for trusting us with your move, big or small. We hope to serve you again in the future!
Reviewed June 24, 2025
Phenomenal movers! We have used their services 4 times in LA. They truly can handle it all. We were amazed at their creativity and eagerness to tackle difficult items. In each of our moves there has been ZERO damage to any of our items or walls! They take so much care to protect your belongings. On top of that they are extremely courteous and friendly. They exhibit the utmost in professionalism and are masters of their craft. superb team and I cannot recommend them higher!
Thank you so much for your heartfelt review! We are delighted to hear that you have had consistently excellent experiences with our movers and that they took great care to protect your belongings through multiple relocations in LA, ensuring no damages. Knowing their friendliness and professionalism also made your processes enjoyable is immensely rewarding. We appreciate your enthusiastic recommendation and are thrilled to assist whenever you need their expertise again. Your kind words about our team truly mean the world to us!
Reviewed June 24, 2025
Josh was fantastic. He was thorough, delightfully pleasant and easy to talk to. He was knowledgeable about the process and ready to answer all my questions. He inspired enough confidence in me to go ahead and contract your services. Now the move hasn’t happened yet, so y’all still need to impress me there. But Josh made a good start. Hopefully everything goes as smoothly as his customer service.
Thank you for sharing your wonderful experience with Josh. We're thrilled to hear that he provided the exceptional service we strive for. It's our goal to ensure every step of the process is as smooth and positive as the initial interaction you've already experienced. Please rest assured, ensuring that your upcoming move is seamless and satisfactory is our highest priority. We look forward to confirming your high expectations are met throughout the entire process.
Reviewed June 23, 2025
They were very polite and considerate, while also being very efficient and leaving no marks, nicks, or scrapes on any furniture nor either house. They will wrap just about everything to ensure your valuables are safe and in the best of hands through transport. 10/10 will recommend Wildcats and this team for our friends and family moving forward.
Thank you so much for taking the time to share your stellar experience with us! We're thrilled to hear how considerate and efficient our team was during your move, ensuring no damage occurred to your belongings or home. It's rewarding to learn that our careful wrapping measures made you feel your valuables were handled with utmost care throughout the process. Your wholehearted recommendation to friends and family truly means the world to us, and we look forward to helping with any future moves. Thank you again for your generous words and for choosing Wildcats!
Reviewed June 20, 2025
Josh W was great in assisting me with my moving quote. He was thorough and accurate. The price was fair and the services he mentioned were second to none. Top Tier is making me moving my friends furniture to my storage unit easy and almost stress free. Thank you Josh W!!!
Thank you so much for sharing your fantastic experience with us! We're delighted to hear that Josh’s thoroughness and accuracy made a positive impact on your moving process. Knowing that our competitive pricing and top-notch services made your furniture move stress-free is heartwarming. Your praise means a lot to us, and we're glad we could help make your experience seamless. Thank you for choosing Top Tier; we're here for any future needs!
Reviewed June 20, 2025
I move every summer for sales with my team, and I always use these guys. Super easy to work with, always on time, and they just get it done. Takes a lot of the stress out of moving, which is huge when we’re bouncing around every year. Definitely recommend.
Thank you for choosing our services time and again, and for sharing your wonderful experience! We're thrilled to hear that our consistent, reliable service makes your annual moves smoother and less stressful. It means a lot hearing you find our team easy to work with and punctual. Your recommendation is immensely valuable to us, and we look forward to assisting you with future moves. Thank you again for your trust and kind words!
Reviewed June 19, 2025
Nick was efficient, honest, and patient while guiding me through the logistics of the moving and transportation process with regards to my out of state needs, which is new to me. He worked hard to ensure and guaranteed that the competitor's price would be beaten! I look forward to utilizing the company of 14 years to help me with my upcoming transition. Thanks Nick!
Thank you for sharing your wonderful experience with us! We're delighted to hear that Nick was efficient, honest, and patient throughout your moving process, ensuring a smooth and competitive experience. It's gratifying to know he could guarantee your satisfaction with competitive pricing. We're excited to assist with your upcoming transition and remain committed to providing excellent service. Thanks again for choosing us — we're grateful to be part of your journey!
Reviewed June 17, 2025
I recently moved from South Florida to Massachusetts and had an excellent experience with this moving company. From start to finish, communication was clear and consistent. Everything arrived on time, and most importantly, nothing was damaged in transit. It was obvious that great care was taken with all of my belongings. The team was professional, reliable, and helped make a very stressful time much more manageable. I’m so grateful for how smoothly everything went—highly recommend!
Thank you so much for sharing your fantastic experience! We’re thrilled to hear that your move from South Florida to Massachusetts went smoothly with such professionalism from our team. It's wonderful to know that the careful handling of your belongings and timely delivery met your expectations. Transforming a usually stressful time into a stress-free experience is our priority, and your high recommendation means the world to us. Please reach out anytime—you made our day with this lovely feedback!
Reviewed June 17, 2025
Thank you Mr Josh ** for your professional service and helping me relocate. You all took a lot of stress off me moving. I would definitely recommend using them. Mr. Josh answered all my questions and was easy to work with. Five stars. I can’t say thank you enough. I recommend their services to another friend of mine who is very satisfied as well.
Thank you so much for sharing your wonderful experience! We're delighted to hear how satisfied you were with our professional services, and we appreciate your mention of Mr. Josh's assistance throughout your move. It’s gratifying to know we could ease your stress, making the process seamless. It's even better to hear that you've recommended our services to your friend; their satisfaction is equally important to us. We are thrilled to receive your five-star review and look forward to assisting you and your trusted circle in future moves. Thank you again for your genuine recommendation!
Reviewed June 13, 2025
We moved from North Carolina to Florida, and couldn’t have asked for a better experience. Top Tier is truly Top Tier. We will definitely being using top tier for any future moves! Thank you to everyone who assisted!
Thank you so much for taking the time to share your fantastic experience with us. We are overjoyed to hear that your move from North Carolina to Florida went smoothly with our team and that it met all your expectations. Hearing your kind words and knowing you found us trustworthy enough for your future plans means a lot to everyone here at Top Tier. Please don't hesitate to reach out whenever you're ready to move again — we'd love to assist you every step of the way!
Reviewed June 12, 2025
Incredible service. Efficient. Made my move so easy! All of my furniture arrived undamaged and the movers were quick. They wrapped each piece of furniture to ensure that they would not get damaged. Great price too. I was very stressed about moving but the staff helped a lot. I recommend using this service for your next move. They did a great job.
Thank you for sharing your truly exceptional experience with us! We’re thrilled that our service surpassed your expectations by making your move worry-free and ensuring the safety of your furniture with diligent wrapping. Addressing your moving stress is something we work hard to achieve, and hearing your heartening recommendation means everything to us. Should you decide to move again, we'll be here to happily assist you!
Reviewed June 12, 2025
We had a very positive experience with the Top Tier Moving Group. From start to finish they made the move feel effortless. The schedulers kept us up to date for when the movers would arrive at both ends. The movers were very professional and paid attention to detail. We would definitely use them again in future moves.
Thank you so much for sharing your uplifting experience with the Top Tier Moving Group! We're thrilled to hear that from beginning to end, your move felt effortless thanks to our diligent schedulers and detail-oriented movers. It's great to know that our team's professionalism made a difference, and we're honored that you plan to rely on our services again for future moves. Please don’t hesitate to get in touch for your next relocation. We're here to make it as smooth as possible!
Reviewed June 11, 2025
It was easy from A to Z. I needed a last minute move and they made the process really simple and stress free. Had a little more stuff than originally expected but Top Tier helped me adjust things. Really great experience, will use them again. The customer service was really friendly and the owner of the company is very helpful.
Thank you for your glowing feedback! We're thrilled to hear that your last-minute move with Top Tier was smooth, simple, and stress-free. It's wonderful to know our team and owner played a key role in providing you with a great experience and accommodating any additional needs you had. Your positive experience and decision to use our services again means a lot to us. Should you require assistance in the future, we'll be here to help!
Reviewed June 11, 2025
Was moving for a new job and needed it to get done swiftly and easily. Top Tier Moving Group did just that, they were easy to work with and very respectful. They got me hooked up with a moving group close by and already ready to go. Would recommend to anyone looking to move.
Thank you for sharing your positive experience with Top Tier Moving Group. We're delighted to hear that our team was able to provide you with swift and respectful service during your move. It's rewarding to know we facilitated a smooth transition for your new job. Your recommendation is greatly appreciated, and we're here to assist anytime should you need moving services in the future. All the best in your new chapter!
Reviewed June 11, 2025
Excellent service from top to bottom! They accommodated my budget needs and pickup/drop off was as smooth as can be. They provided all the packing materials for my expensive and valuable items. Upon arrival, they moved everything into my new home and cleaned up after themselves. Would recommend 10/10 times.
We truly appreciate your kind words and recommendation! It’s gratifying to know that our team was able to meet your budget needs while providing a seamless pickup and drop-off experience. Ensuring the safety of your valuables and maintaining cleanliness is our top priority, so we're delighted it contributed to your satisfaction. Thank you for choosing us, and don’t hesitate to reach out for any future moving needs. All the best in your new home!
Reviewed June 6, 2025
Worst experience of my life. Just a broker. Not willing to stand by quote, when I had EXACTLY what I said I would have. The company they sent to us was Four Seasons Moving INC who added another $500 to the agreed upon price ONCE they had it loaded on their truck. Top Tier would do nothing. 12 days after pickup, delivery was a fiasco. Driver did not want to come down our street. Finally showed up and would NOT open truck UNTIL paid balance in cash. They lost the one box that contained a brand new 10” Fire tablet, my paperwork for all my therapy exercises and my essential oils (one of the last boxes packed).
I assume someone scanned it and thought the 10 inch tablet was an IPAD. That box and the ladder they lost is costing me over $500.00 to replace. The ladder was a very nice Gorilla white year old step ladder. I might add both the ladder and box were marked multiple times with our name. I have asked to be contacted for help getting these either returned or reimbursed and have received nothing.
We want to sincerely apologize once again for the inconvenience you have experienced during this process and with regard to your missing items. We understand how frustrating this situation must be.
After locating and reviewing the details of your file, we noticed that there has been no communication- both written or verbal- from you since May of this year. Please know that in situations involving loss or damage of household goods, it is our standard practice to provide customers with the contact information for their assigned carrier along with detailed instructions on how to initiate a formal claim.
While Top Tier Moving Group serves as a moving coordinator and broker, and not as the actual carrier, we remain committed to supporting our customers throughout the entire process. If you require further assistance or have any additional questions, we encourage you to contact our customer service team. We are always here to help and will do our best to ensure your concerns are addressed appropriately.
Thank you again for bringing this matter to our attention.
Top Tier Moving Group Company Information
- Company Name:
- Top Tier Moving Group
- Address:
- 2328 10th Ave. N., Ste. 402
- City:
- Lake Worth
- State/Province:
- FL
- Postal Code:
- 33461
- Country:
- United States
- Website:
- toptiermovinggroup.com
