Top Tier Moving Group Reviews
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About Top Tier Moving Group
Top Tier Moving Group coordinates local and long-distance relocations for U.S. households and businesses. This family-owned and -operated licensed broker connects customers with carriers for packing, storage, furniture assembly, military moves and freight shipping. It serves all 50 states and facilitates cross-border moves to Mexico and Canada.
- Wide range of move types offered
- Family-owned and operated
- Serves all 50 states
- Packing, storage and assembly services
- No online booking or quotes
- No GPS or customer tracking app
What is Top Tier Moving Group?
Top Tier Moving Group is a licensed moving broker (DOT# 4084338) based in Lake Worth, Florida. It connects residential and commercial customers with vetted carriers for long-distance moves for U.S. customers. Services include household and business relocations, military transfers, storage solutions, packing and unpacking and furniture assembly. It also offers international freight shipping. Quotes are provided by phone only to ensure the most accurate pricing.
Top Tier Moving Group types of moves
Top Tier Moving Group offers these move types:
- Local moves within regional areas
- Long-distance moves, including interstate moves across all 50 states
- Cross-border moves to Canada and Mexico
- Military moves
- Business relocations
- International freight shipping
Top Tier Moving Group additional services
Top Tier Moving Group handles residential and commercial moves, including military transfers. It provides packing and unpacking assistance, furniture assembly and secure storage solutions to support a smooth relocation. It primarily focuses on moves within the U.S. but also offers freight brokerage services for truckload, less-than-truckload, expedited, intermodal and international shipments.
Top Tier Moving Group costs
ConsumerAffairs reached out to Top Tier Moving Group and spoke with a representative over text about a move from Tallahassee, Florida, to Fort Worth, Texas. The representative shared the following ballpark estimates:
- One-bedroom: $1,500 to $2,500
- Two-bedroom: $2,500 to $3,000
- Three-bedroom: $3,500 to $4,500
- Four-bedroom: $4,000 to $5,500
- Full 26-foot box truck: $9,000 to $12,000
- Full 53-foot semi: $15,000 to $22,000
Prices vary based on inventory size, timing and distance. The representative said booking early can help secure lower rates, similar to airline pricing.
Customers can complete an inventory by phone or online. Top Tier Moving Group recommends preparing a list of all large items, the number of boxes or bins and any specific needs like packing or storage. It reviews the inventory again three to five days before the move to finalize pricing.
Top Tier Moving Group splits the total cost into three payments: a deposit, a payment at pickup and a final payment at delivery. Crews include a foreman and two movers who handle disassembly, protective wrapping, transport and reassembly at the destination. Long-distance hauls are typically limited to 500 miles per day.
Rates include standard surcharges, tolls, fuel and taxes. For an accurate quote, call 561-677-3830.
Top Tier Moving Group FAQ
Is Top Tier Moving Group a broker or a carrier?
Top Tier Moving Group is a moving broker licensed and registered with the Federal Motor Carrier Safety Administration (FMCSA). It does not hold a carrier license.
Where is Top Tier Moving Group available?
Top Tier Moving Group serves customers across all 50 U.S. states. It also provides cross-border transport to Mexico and Canada.
Does Top Tier Moving Group have moving insurance?
Top Tier Moving Group does not sell insurance directly. It is licensed and bonded as a broker, but customers should confirm coverage details with their assigned carrier.
Does Top Tier Moving Group do commercial moves?
Yes, Top Tier Moving Group offers commercial moving services along with international freight shipping.
Can I track my move with Top Tier Moving Group?
Top Tier Moving Group does not currently offer GPS tracking or a customer-facing app. You can get updates by contacting your assigned carrier or move coordinator.
Is Top Tier Moving Group legit?
Yes, Top Tier Moving Group is a legit, licensed interstate moving broker.
Top Tier Moving Group Reviews
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- 4,858,738 reviews on ConsumerAffairs are verified.
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Reviewed Nov. 25, 2025
Top Tier Moving Group’s quote was cheaper than most other companies. I chose them for their availability and price. I moved for 400 miles. I had most of the stuff packed, but there were a few things their crew packaged, like my computer to make it safe and so it wouldn't break. They also wrapped a couple of chairs. But all the boxes were already made for them and just needed to be shoved in the truck.
Thank you for taking the time to share your experience with Top Tier Moving Group. We’re glad to hear that our availability, pricing, and the care provided by our crew helped make your long-distance move a smooth one. Our team takes pride in handling each item with attention and caution, so it’s great to know the extra steps—like wrapping your computer and securing your furniture—were noticed and appreciated.
We truly value your feedback as it helps us continue improving the quality of our services and overall customer experience. If there’s anything we can do to further assist you or enhance future moves, please don’t hesitate to reach out.
Thank you again for choosing Top Tier Moving Group!
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Reviewed Nov. 19, 2025
We had a few things from Burning Man that needed transfer. Someone suggested Top Tier Moving Group to us. The coordinator we talked to was good and the expectation set was accurate. We had two drivers. The first one was giving us hassle. But the second one was a lot better. Top Tier kept the move easy. They kept me updated as to where my things were.
Thank you for taking the time to share your experience with us. We’re glad to hear that your move began smoothly with our coordination team and that the initial inventory review and quote aligned accurately with your needs. It’s also great to know that our team kept you informed throughout the process, helping to make the experience more seamless.
We appreciate your feedback regarding your interactions with the drivers. While we regret that the first encounter caused some inconvenience, we are pleased that the second driver was able to turn the experience around and provide the level of service we strive for. We’re also happy to hear that both your pickup and delivery were handled professionally and that the crews arrived well-prepared.
Thank you again for your recommendation. We value your trust in Top Tier Moving Group and are always here should you need assistance with future moves.
Reviewed Nov. 19, 2025
We were moving my daughter from Flagstaff, Arizona to Elko, Nevada for a new job. The problem was is that Elko, Nevada is a transient town, being that it's a mining town. So there's not a lot of rooms available or apartments to rent available, and when they become available, you got to jump on them really quick. So the agreement with Top Tier Moving was is that they would store my daughter's belongings until her unit became available, then they would transport her stuff up there. What I did not realize was that their storage facility was located in Phoenix, which is on the opposite direction of where we wanted to go. So when it came time to get my daughter's belongings moved, they had to find a driver that was willing to drive 600 miles and it wasn't as easy to do so. So my daughter didn't get her belongings for about a week.
When they showed up and delivered the items, they were very courteous and they moved all of her belongings in there. The real problem that I had with the organization was it's a large organization, but they still have to rely on contract drivers when they're available to move these items. So it was one thing to schedule these things long in advance. But when you leave it open-ended like we had to because she didn't have a place yet, you can expect some issues to arise. Overall, the move was a negative experience, but I wouldn't hold it against the moving company because I understood the logistical issues that they had to deal with.
The move was done in a timely fashion and the price was reasonable. They also seemed very accommodating. The company got their money upfront and then you pay the drivers as they picked your stuff up and as they dropped it off. The price was divided at 33% for each of the payments, so there was a way to pay for these things in a fashion that wouldn't break the bank. Aside from that, the price never changed until the end of our transaction.
When they showed up to pick up the items, everything seemed to work out just fine. They kept in contact with us, especially on the pickup day. They called the day before then the driver called my daughter on pickup day saying they would be there in an hour, and they came on time. They were very kind and professional. They also handled the packing. It's just that after they put her things in storage, it was the very next day that the apartment became available. But when When they delivered, we didn't have any damaged goods and they put everything in place, even my daughter's bed. When I sit back and I look at everything, Top Tier was not the anomaly. It would have been nicer though if we knew beforehand that their storage was in Phoenix.
Thank you for taking the time to share such a detailed account of your experience. We’re pleased to hear that our team was able to support your daughter’s move during an important transition and that her belongings were delivered safely, professionally, and without any damage. It’s wonderful to know that our customer service team and drivers kept you informed throughout the process and that the pricing remained consistent and transparent from start to finish.
We understand that the delay in delivery was an inconvenience, and we appreciate your patience and understanding regarding the logistical challenges that can arise when coordinating long-distance moves—especially when storage and variable move-in dates are involved. Your feedback regarding the distance of the storage facility and the desire for more upfront transparency is truly valuable. We continually work to improve our communication and set clear expectations, and comments like yours help us strengthen that effort.
Thank you again for trusting Top Tier Moving Group with your daughter’s relocation. We appreciate your thoughtful 4-out-of-5 rating and remain committed to providing clear communication, reliable service, and professional support for any future moves you may need. If we can assist with anything further, please do not hesitate to contact our customer service team at 561-677-3934.
Reviewed Nov. 18, 2025
I had to move fast and Top Tier Moving Group was available. They got everything packed up, unpacked, and in a new place. They were pretty prepared. The driver was great and very efficient. However, I got the quote from the middleman and it was not what they said it was gonna be.
Thank you for taking the time to share your experience. We’re glad to hear that our team was able to accommodate your move quickly and that your driver provided efficient, professional service throughout the process. We’re also pleased that your pickup, transport, and delivery were completed smoothly and without major issues.
We do, however, regret any confusion regarding the initial quote or communication during the coordination phase. As outlined in our agreements, the estimate provided at the time of booking is determined by the customer’s declared inventory and the services requested. If additional items are added on the day of pickup or if additional services are required, the crew must adjust the price accordingly. Your feedback helps us to identify areas where we can continue to improve and ensure that this process remains as clear as possible.
Should you have any remaining questions or would like us to review any part of your estimate or service details, we are more than willing to assist. Thank you again for choosing Top Tier Moving Group. Wishing you all the best in your new home.
Reviewed July 4, 2025
From start to finish we had a great moving experience with Top Tier Moving Group! We needed moving help at the last minute and they were able to find help for us for the very next day at 8 am. crew were friendly, showed up on time, worked extremely hard for 4 hours in the summer heat, and loaded up our furniture and belongings very safely and efficiently. We really appreciate the whole team, especially Nick and Samuel. Would not hesitate to recommend them to anyone else needing movers. It was well worth the money to have their service.
Thank you so much for sharing your wonderful experience with Top Tier Moving Group! We are delighted to know that our team was responsive, stepping in at short notice to ensure your move was seamlessly orchestrated by the next morning. It's gratifying to hear that Nick and Samuel lived up to our high standards by being professional and efficient, even in the warm summer conditions. Your recommendation serves as a tremendous compliment, and we're thrilled to have met your expectations—to be deemed worth every penny, truly, makes our day. Should you need moving services again, remember that we're here to assist you anytime. Thank you once more for choosing Top Tier, and enjoy settling into your new space!
Reviewed March 27, 2026
I had an excellent experience with this moving company from start to finish. The team was punctual, professional, and handled all of my belongings with care. They worked efficiently while still taking the time to properly wrap and protect my furniture. Communication was clear throughout the entire process, and there were no surprises with pricing. Moving can be stressful, but they made it smooth and easy. I highly recommend their services to anyone looking for a reliable and trustworthy moving company.
Reviewed Feb. 14, 2026
My moving experience decreased greatly when my long-distance move was contracted out to a 3rd party. The 3rd party movers were more interested in charging more than the agreed price, than doing a quality move. Your stressful dealing with movers that have no professional service behaviors.
Reviewed Feb. 5, 2026
I was trying to move myself (couldn’t) as I had a very short suspense on my move and they had no problems coming to my rescue! Eric in Denver has been very helpful and kind through this process. And nick in Florida.
Reviewed Feb. 3, 2026
Top Tier Moving Group provided outstanding service during my move. The entire process was well organized, and the team was very dependable. They showed up on time, worked quickly, and made sure all of my belongings were protected and handled carefully. The movers were friendly, polite, and very helpful. They answered my questions, kept everything organized, and made sure the move was completed without any issues. Their attention to detail and dedication to doing a great job really stood out. I had a very positive experience overall and would gladly use Top Tier Moving Group again. I highly recommend them to anyone looking for a smooth and reliable moving service.
Reviewed Feb. 2, 2026
February 2, 2026. I’m sharing this to warn others considering Top Tier Moving Group (Top Tier Moving LLC - out of FL). I initially booked my move based on a binding estimate of $4,798, covering 21 items and 139 pieces, and paid a nonrefundable $2,202 deposit to secure that price. For clarity, in their terminology a “piece” is a box, bin, tote, or similar container of varying sizes, while an “item” is anything that does not fit into a box or bin, such as furniture, mattresses, appliances, lawn equipment, or other large or odd-shaped items. I accurately disclosed my inventory and relied on the assurance that this was a binding estimate.
I want to be clear and fair about one point up front. After the Quality Assurance call, the number of items and pieces increased significantly. I understand that if the amount of inventory increases, a price increase can be reasonable. I do not dispute that in principle. What I do dispute is how this was handled. After the QA call, the quoted price suddenly jumped to over $17,000. Over several days of back and forth, I was forced to remove items from the shipment just to keep the cost remotely manageable. I even excluded a large sectional sofa and had to purchase a replacement at my destination because I was told it would not fit within the revised pricing.
Eventually, after cutting items and negotiating, we agreed on a revised binding estimate of $7,341.41, covering 81 items and 181 pieces. That means 81 non-boxed household items and 181 boxes, bins, and totes. I paid an additional $1,000 deposit and $2,170.20 at pickup, with another $2,170.20 due at delivery. Here is what actually happened on moving day. The carrier coordinated by Top Tier Moving Group loaded only 47 of the 81 contracted items and only 60 of the 181 contracted pieces. This was not due to laziness, refusal, or inefficiency by the movers. They loaded everything they reasonably could based on the space that had been reserved for the move. Even after fully utilizing that space, a large portion of the contracted inventory was left behind.
This is where the real problem lies. Top Tier Moving Group accepted, reviewed, and finalized an inventory list, then grossly miscalculated the amount of space required to move it. That is not the customer’s job. My responsibility was to accurately represent what needed to be moved, which I did. Translating that inventory into adequate space and coordinating a carrier capable of moving it is literally the broker’s entire business model.
The only option presented on site was to pay substantially more to load some additional items if space allowed. That option would still not have completed the move and required abandoning the binding estimate I had already agreed to. I declined. As a result, a substantial portion of my belongings was left behind through no fault of the movers. I was also required to disassemble my own bed frame and refrigerator, despite the contract stating that basic disassembly and reassembly were included.
Taken together, this experience feels less like an honest adjustment and more like a low initial estimate used to secure a large nonrefundable deposit, followed by escalating prices and reduced performance once I was financially locked in. Whether intentional or not, the effect on the customer is the same. A classic bait-and-switch.
Bottom line. I paid for a binding estimate, complied with every requirement on my end, and still did not receive the services I contracted for unless I agreed to pay substantially more. More than half of my contracted shipment, both items and pieces, was not transported because the broker failed to plan adequately for the inventory they accepted. If you expect price certainty, competent planning, and your belongings to actually be moved as agreed, do not use this company. Stay tuned as the saga continues to delivery...
Thank you for taking the time to share your concerns. We understand how important it is for a move to proceed smoothly and transparently, and we genuinely regret that you remain unhappy with our services.
After carefully reviewing your file, our records confirm that your shipment has been successfully delivered and that all contracted transportation services have been completed. At no time did Top Tier Moving Group or the assigned carrier refuse service or fail to perform the agreed transportation obligations.
We do, however, recognize and respect your concerns regarding inventory expectations and pricing adjustments. As outlined in the executed moving documents, all estimates are based on the inventory and space requirements confirmed during the booking and Quality Assurance process. Adjustments may occur when inventory volume or space utilization differs from the parameters used to prepare the estimate. In this case, the final loading was performed based on the space allocated and the conditions present on move day.
That said, in the interest of customer satisfaction and without any admission of wrongdoing, negligence, or liability by either Top Tier Moving Group or the carrier, our team has been and remains engaged with you in good faith discussions aimed at reaching an amicable resolution and reasonable compromise regarding your remaining concerns.
We respectfully ask for your continued patience and understanding as we work to address this matter professionally and promptly. Our goal is to bring this to a fair and mutually agreeable conclusion.
Top Tier Moving Group Company Information
- Company Name:
- Top Tier Moving Group
- Address:
- 2328 10th Ave. N., Ste. 402
- City:
- Lake Worth
- State/Province:
- FL
- Postal Code:
- 33461
- Country:
- United States
- Website:
- toptiermovinggroup.com