Top Tier Moving Group Reviews
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About Top Tier Moving Group
Top Tier Moving Group coordinates local and long-distance relocations for U.S. households and businesses. This family-owned and -operated licensed broker connects customers with carriers for packing, storage, furniture assembly, military moves and freight shipping. It serves all 50 states and facilitates cross-border moves to Mexico and Canada.
- Wide range of move types offered
- Family-owned and operated
- Serves all 50 states
- Packing, storage and assembly services
- No online booking or quotes
- No GPS or customer tracking app
What is Top Tier Moving Group?
Top Tier Moving Group is a licensed moving broker (DOT# 4084338) based in Lake Worth, Florida. It connects residential and commercial customers with vetted carriers for long-distance moves for U.S. customers. Services include household and business relocations, military transfers, storage solutions, packing and unpacking and furniture assembly. It also offers international freight shipping. Quotes are provided by phone only to ensure the most accurate pricing.
Top Tier Moving Group types of moves
Top Tier Moving Group offers these move types:
- Local moves within regional areas
- Long-distance moves, including interstate moves across all 50 states
- Cross-border moves to Canada and Mexico
- Military moves
- Business relocations
- International freight shipping
Top Tier Moving Group additional services
Top Tier Moving Group handles residential and commercial moves, including military transfers. It provides packing and unpacking assistance, furniture assembly and secure storage solutions to support a smooth relocation. It primarily focuses on moves within the U.S. but also offers freight brokerage services for truckload, less-than-truckload, expedited, intermodal and international shipments.
Top Tier Moving Group costs
ConsumerAffairs reached out to Top Tier Moving Group and spoke with a representative over text about a move from Tallahassee, Florida, to Fort Worth, Texas. The representative shared the following ballpark estimates:
- One-bedroom: $1,500 to $2,500
- Two-bedroom: $2,500 to $3,000
- Three-bedroom: $3,500 to $4,500
- Four-bedroom: $4,000 to $5,500
- Full 26-foot box truck: $9,000 to $12,000
- Full 53-foot semi: $15,000 to $22,000
Prices vary based on inventory size, timing and distance. The representative said booking early can help secure lower rates, similar to airline pricing.
Customers can complete an inventory by phone or online. Top Tier Moving Group recommends preparing a list of all large items, the number of boxes or bins and any specific needs like packing or storage. It reviews the inventory again three to five days before the move to finalize pricing.
Top Tier Moving Group splits the total cost into three payments: a deposit, a payment at pickup and a final payment at delivery. Crews include a foreman and two movers who handle disassembly, protective wrapping, transport and reassembly at the destination. Long-distance hauls are typically limited to 500 miles per day.
Rates include standard surcharges, tolls, fuel and taxes. For an accurate quote, call 561-677-3830.
Top Tier Moving Group FAQ
Is Top Tier Moving Group a broker or a carrier?
Top Tier Moving Group is a moving broker licensed and registered with the Federal Motor Carrier Safety Administration (FMCSA). It does not hold a carrier license.
Where is Top Tier Moving Group available?
Top Tier Moving Group serves customers across all 50 U.S. states. It also provides cross-border transport to Mexico and Canada.
Does Top Tier Moving Group have moving insurance?
Top Tier Moving Group does not sell insurance directly. It is licensed and bonded as a broker, but customers should confirm coverage details with their assigned carrier.
Does Top Tier Moving Group do commercial moves?
Yes, Top Tier Moving Group offers commercial moving services along with international freight shipping.
Can I track my move with Top Tier Moving Group?
Top Tier Moving Group does not currently offer GPS tracking or a customer-facing app. You can get updates by contacting your assigned carrier or move coordinator.
Is Top Tier Moving Group legit?
Yes, Top Tier Moving Group is a legit, licensed interstate moving broker.
Top Tier Moving Group Reviews
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- 4,880,885 reviews on ConsumerAffairs are verified.
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Reviewed May 9, 2026
They weren't transparent about being brokers rather than an actual moving company. The people they hired were extremely unprofessional, uncaring, rude, and wouldn't even finish the job - and for an elderly woman, no less. Showed up in a U-Haul barely big enough to get half the stuff, and had attitudes about having to do the job at all. When the customer complained to these brokers, it basically went in one ear and out the other before being dismissed. Extremely unprofessional, unethical, and frankly shouldn't even be in business considering their underhanded discretion about what they are/are not!
Unfortunately we are unable to pull up any customer information in our system with the information provided. If you are truly a customer, please contact Customer Service 561-677-3934 for assistance.
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Reviewed March 27, 2026
I had an excellent experience with this moving company from start to finish. The team was punctual, professional, and handled all of my belongings with care. They worked efficiently while still taking the time to properly wrap and protect my furniture. Communication was clear throughout the entire process, and there were no surprises with pricing. Moving can be stressful, but they made it smooth and easy. I highly recommend their services to anyone looking for a reliable and trustworthy moving company.
Reviewed Feb. 14, 2026
My moving experience decreased greatly when my long-distance move was contracted out to a 3rd party. The 3rd party movers were more interested in charging more than the agreed price, than doing a quality move. Your stressful dealing with movers that have no professional service behaviors.
Reviewed Feb. 5, 2026
I was trying to move myself (couldn’t) as I had a very short suspense on my move and they had no problems coming to my rescue! Eric in Denver has been very helpful and kind through this process. And nick in Florida.
Reviewed Feb. 3, 2026
Top Tier Moving Group provided outstanding service during my move. The entire process was well organized, and the team was very dependable. They showed up on time, worked quickly, and made sure all of my belongings were protected and handled carefully. The movers were friendly, polite, and very helpful. They answered my questions, kept everything organized, and made sure the move was completed without any issues. Their attention to detail and dedication to doing a great job really stood out. I had a very positive experience overall and would gladly use Top Tier Moving Group again. I highly recommend them to anyone looking for a smooth and reliable moving service.
Reviewed Feb. 2, 2026
February 2, 2026. I’m sharing this to warn others considering Top Tier Moving Group (Top Tier Moving LLC - out of FL). I initially booked my move based on a binding estimate of $4,798, covering 21 items and 139 pieces, and paid a nonrefundable $2,202 deposit to secure that price. For clarity, in their terminology a “piece” is a box, bin, tote, or similar container of varying sizes, while an “item” is anything that does not fit into a box or bin, such as furniture, mattresses, appliances, lawn equipment, or other large or odd-shaped items. I accurately disclosed my inventory and relied on the assurance that this was a binding estimate.
I want to be clear and fair about one point up front. After the Quality Assurance call, the number of items and pieces increased significantly. I understand that if the amount of inventory increases, a price increase can be reasonable. I do not dispute that in principle. What I do dispute is how this was handled. After the QA call, the quoted price suddenly jumped to over $17,000. Over several days of back and forth, I was forced to remove items from the shipment just to keep the cost remotely manageable. I even excluded a large sectional sofa and had to purchase a replacement at my destination because I was told it would not fit within the revised pricing.
Eventually, after cutting items and negotiating, we agreed on a revised binding estimate of $7,341.41, covering 81 items and 181 pieces. That means 81 non-boxed household items and 181 boxes, bins, and totes. I paid an additional $1,000 deposit and $2,170.20 at pickup, with another $2,170.20 due at delivery. Here is what actually happened on moving day. The carrier coordinated by Top Tier Moving Group loaded only 47 of the 81 contracted items and only 60 of the 181 contracted pieces. This was not due to laziness, refusal, or inefficiency by the movers. They loaded everything they reasonably could based on the space that had been reserved for the move. Even after fully utilizing that space, a large portion of the contracted inventory was left behind.
This is where the real problem lies. Top Tier Moving Group accepted, reviewed, and finalized an inventory list, then grossly miscalculated the amount of space required to move it. That is not the customer’s job. My responsibility was to accurately represent what needed to be moved, which I did. Translating that inventory into adequate space and coordinating a carrier capable of moving it is literally the broker’s entire business model.
The only option presented on site was to pay substantially more to load some additional items if space allowed. That option would still not have completed the move and required abandoning the binding estimate I had already agreed to. I declined. As a result, a substantial portion of my belongings was left behind through no fault of the movers. I was also required to disassemble my own bed frame and refrigerator, despite the contract stating that basic disassembly and reassembly were included.
Taken together, this experience feels less like an honest adjustment and more like a low initial estimate used to secure a large nonrefundable deposit, followed by escalating prices and reduced performance once I was financially locked in. Whether intentional or not, the effect on the customer is the same. A classic bait-and-switch.
Bottom line. I paid for a binding estimate, complied with every requirement on my end, and still did not receive the services I contracted for unless I agreed to pay substantially more. More than half of my contracted shipment, both items and pieces, was not transported because the broker failed to plan adequately for the inventory they accepted. If you expect price certainty, competent planning, and your belongings to actually be moved as agreed, do not use this company. Stay tuned as the saga continues to delivery...
Thank you for taking the time to share your concerns. We understand how important it is for a move to proceed smoothly and transparently, and we genuinely regret that you remain unhappy with our services.
After carefully reviewing your file, our records confirm that your shipment has been successfully delivered and that all contracted transportation services have been completed. At no time did Top Tier Moving Group or the assigned carrier refuse service or fail to perform the agreed transportation obligations.
We do, however, recognize and respect your concerns regarding inventory expectations and pricing adjustments. As outlined in the executed moving documents, all estimates are based on the inventory and space requirements confirmed during the booking and Quality Assurance process. Adjustments may occur when inventory volume or space utilization differs from the parameters used to prepare the estimate. In this case, the final loading was performed based on the space allocated and the conditions present on move day.
That said, in the interest of customer satisfaction and without any admission of wrongdoing, negligence, or liability by either Top Tier Moving Group or the carrier, our team has been and remains engaged with you in good faith discussions aimed at reaching an amicable resolution and reasonable compromise regarding your remaining concerns.
We respectfully ask for your continued patience and understanding as we work to address this matter professionally and promptly. Our goal is to bring this to a fair and mutually agreeable conclusion.
Reviewed Feb. 2, 2026
Moving usually stresses me out, but Top Tier Moving completely changed that for me. From the first phone call, their team was polite, organized, and clear about pricing and timing. On moving day, the crew arrived early, fully prepared, and ready to work. They handled my furniture with real care, wrapping everything properly and making sure nothing was damaged. What impressed me most was how efficient they were without rushing or being careless. Every box was placed exactly where I asked, and they even double-checked before leaving to make sure nothing was missing. The movers had a positive attitude the entire time, which made a long day feel easier. I’ve moved multiple times before, and this was by far the smoothest experience I’ve had. If you’re looking for a reliable, professional moving company that actually cares about your belongings, Top Tier Moving is absolutely worth it.
Reviewed Feb. 2, 2026
Top Tier Moving Group delivered excellent service. The movers were on time, professional, and handled everything with care. The entire process was smooth and well-organized. I would definitely recommend them to anyone needing reliable moving services.
Reviewed Jan. 31, 2026
Working with Top Tier was easy from setting up the pick up to packing and loading. Storage included and easy to schedule a ship date. Clear communications of what to expect regarding delivery and costs.
Thank you for sharing your experience! We’re so glad to hear that everything—from scheduling pickup to packing, loading, and storage—was smooth and easy to coordinate. Clear communication and straightforward pricing are priorities for us, so it’s great to know that came through during your move.
We truly appreciate your trust in Top Tier Moving Group LLC and are here anytime you need assistance again. Wishing you all the best in your new space!
Reviewed Jan. 31, 2026
THE MOVING GROUP THAT CAME AND DID THE JOB WAS GREAT! Eric and the others were great. The only loss of a star for me would be the miscommunication between the quote and what was conveyed to me at my door. Even then Eric did everything he could to help me establish some understanding and to get me taken care of. I’ll likely be back with another review once my move is complete.
Thank you for your honest feedback—we truly appreciate you taking the time to share your experience. We’re very glad to hear that the moving crew provided great service and worked hard to assist you on moving day.
Our goal is always to ensure expectations are clear from start to finish, and your feedback helps us continue improving that process. We’re pleased the team was able to help clarify things and support you in the moment.
If you have any remaining questions or would like us to review anything further, please don’t hesitate to contact our office at 561-677-3934. Our team is always here to assist and support you every step of the way.
Top Tier Moving Group Company Information
- Company Name:
- Top Tier Moving Group
- Address:
- 2328 10th Ave. N., Ste. 402
- City:
- Lake Worth
- State/Province:
- FL
- Postal Code:
- 33461
- Country:
- United States
- Website:
- toptiermovinggroup.com