Top Tier Moving Group Reviews

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Edited by: Matt Zane

About Top Tier Moving Group

Top Tier Moving Group coordinates local and long-distance relocations for U.S. households and businesses. This family-owned and -operated licensed broker connects customers with carriers for packing, storage, furniture assembly, military moves and freight shipping. It serves all 50 states and facilitates cross-border moves to Mexico and Canada.

Pros
  • Wide range of move types offered
  • Family-owned and operated
  • Serves all 50 states
  • Packing, storage and assembly services
Cons
  • No online booking or quotes
  • No GPS or customer tracking app

Top Tier Moving Group Reviews

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    Page 2 Reviews 40 - 70
    MoversPunctuality & SpeedStaff

    Reviewed Oct. 27, 2025

    Tim and his associate were absolutely AMAZING today helping me get my things loaded and moved from Colorado to Oregon. They were prompt in arriving to get started and made sure that I understood everything they would do and the paperwork that I needed to sign. They were incredibly pleasant and polite and made a stressful event absolutely easy as pie! I highly recommend them to anyone doing a local or interstate move!!

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    Response from Top Tier Moving Group

    Thank you for sharing your experience! We’re thrilled to hear that our team made your move from Colorado to Oregon smooth and stress-free. Our crew takes pride in being prompt, professional, and communicative, and it’s wonderful to know that their efforts helped ease the process for you. We truly appreciate your recommendation and are always here to provide reliable service for any move, local or interstate.

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    Customer ServicePriceMoversDamageStaff

    Reviewed Oct. 27, 2025

    My experience with Top Tier has been extremely disappointing from start to finish. The initial pickup was delayed by an entire day, followed by the driver and helper reportedly being detained by ICE. A second company was then assigned to handle the shipment, only to disappear for several days without communication.

    I’ve had to initiate every follow-up myself, as no manager from Top Tier ever reached out. Despite multiple requests for assistance with my claim, the company has now gone silent. I have thousands of dollars worth of my things missing, and I’ve received no support or resolution from Top Tier. I was pushed to a 3rd party claims company and had to provide documents that were apparently not filled out correctly, thus ensuring my claim will be denied. Top Tier is NOT a moving company, as they are a broker.

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    Top Tier Moving Group
    Response from Top Tier Moving Group

    We regret that your experience with your recent move did not meet your expectations. We understand how stressful and frustrating this situation has been, and we want to acknowledge your concerns.

    As a licensed moving broker, Top Tier Moving Group LLC coordinates and facilitates transportation of household goods through FMCSA-authorized carriers. We do not physically transport, handle, or store customer belongings ourselves. As such, any claims regarding loss, damage, or delays must be pursued directly with the assigned carrier or through the third-party claims process, which is standard industry procedure.

    Our records indicate that we have been in communication with you regarding this matter and have provided real-time updates and assistance based on your requests. We remain committed to supporting you by facilitating communication with the carrier and claims company, in accordance with our role as a moving coordinator.

    Should you have additional questions or concerns related to your move, please contact our customer service team at 561-677-3934, requesting to speak with management for further assistance.

    Verified purchase
    Customer ServiceSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedPacking

    Reviewed Oct. 24, 2025

    Complete scam. 1) Overcharged by $5,000 from quote. 2) Packing crew abandoned job and left us to pack up on own until 2am which has resulted in permanent injury. 3) Did not have full dedicated truck. 4) Initial items arrived after promised date. Second shared truck (again, were all supposed to be on same large truck) were another week later. 5) Terrible communication the entire time.

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    Top Tier Moving Group
    Response from Top Tier Moving Group
    We are sorry to hear that your experience did not meet your expectations, and we understand how stressful the moving process can be. We want to take this opportunity to further clarify our role and the terms outlined in the agreements executed at the time of booking.
    As stated in writing , Top Tier Moving Group operates as a moving coordinator and shipping agent not as a carrier. Our goal is to streamline the process of long-distance relocation by connecting customers with a network of licensed, bonded, and insured carriers who perform the actual transportation. This structure is fully disclosed in our agreements, and customers are provided access to our carrier list to ensure transparency and informed decision-making. Per the terms of service, Top Tier Moving Group’s binding estimate is solely based on the inventory and services provided by the customer at booking. We further disclose that the total price may vary if additional items are added or if extra services are required, as adjustments are made according to the agreed-upon rate per pound and/or cubic foot. It is important to note that, as a broker, Top Tier Moving Group does not handle, transport, or store any household goods. Therefore, we cannot guarantee delivery dates, as those logistics are managed directly by the assigned carrier. However, we want to assure you that we are not in the business of misrepresenting our services or "scamming" customers as we have several safeguards in place, including detailed contractual agreements and verification calls prior to pickup to review your inventory and confirm all details.

    In your case, the assigned carrier was Four Season Moving Inc., and any claims involving damaged, missing items, and/or delivery delays, must be filed directly with them for review and additional compensation. We are happy to provide the necessary contact information and assist you in initiating that process if you have not done so already. Our team remains committed to assisting in communication between you and the carrier to work toward a resolution. However, our records indicate that we have not received any written or verbal communication from you since July 11, 2025. We encourage you to reach out to our Customer Service Department at (561) 677-3934 so that we may guide you on the next steps and help address any remaining concerns.

    Customer ServiceMoversQuote AccuracyStaff

    Reviewed Oct. 23, 2025

    The crew showed up on time and were very professional. I was very impressed by the efficiency in the way they moved my house. Josh and Nick did not waste one minute of my time and still provided an excellent move from the way they padded my wood floors to protect it to the way the padded my furniture I was very happy. I would definitely recommend and move again with Top Tier Moving Group. Crew were very helpful and knowledgeable on the phone and Chad showed up and did a spot on estimate. Very satisfied with the experience from start to finish.

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    Top Tier Moving Group
    Response from Top Tier Moving Group

    Thank you for taking the time to share your experience! We’re delighted to hear that your move went smoothly from start to finish. Our team takes great pride in providing efficient, professional service while ensuring your home and belongings are fully protected throughout the process. It’s wonderful to know their care and attention to detail made a positive impression. We truly appreciate your recommendation and look forward to assisting with any future moves.

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    Customer ServiceTechSales & MarketingPriceMoversQuote AccuracyDamageMaintenancePackingStaffBillingTransparency

    Reviewed Oct. 23, 2025

    This wasn't a moving experience, this was a nightmare. An absolute SHAKEDOWN. If you’re even considering TopTier Moving, ASK THEM WHO IS ACTUALLY SHOWING UP DAY-OF! If the answer is Move King, LLC....RUN. I got ripped off, big time. I was completely taken advantage of, my valuables showed up shattered beyond repair, and to this day, they refuse to take accountability.

    I’ve moved over 15 times in my life. I’ve worked with reputable movers and shady ones, but NOTHING comes close to the absolute trainwreck that is TopTier Moving (a name so ironic it's offensive). They quoted me about $3,600 for my move. Reasonable. But when the movers actually showed up, Move King, LLC, TopTier's third-party vendor that they never warned me about, they immediately told me the job would cost me an additional $3,000. No discussion. No explanation. Just a bait-and-switch right at my front door. Oh, and they required cash payment. Let that sink in: before a single item was moved, I was already being held hostage for $3,000 more than I agreed to. And it only got worse from there.

    My TopTier "point of contact," who was really just the sales guy who convinced me they were a reputable company, ghosted me immediately after my initial payments were processed. He never once answered a call or email after I paid. Move King tacked on ridiculous charges like $300 because the hallway in my building was “too long.” That’s not a joke...they literally charged me by the foot to walk. Every step they took seemed to cost me more money. I ended up paying over $7,000, nearly double the original quote. And what did I get for it? A shattered (and brand-new) $1,300 Google TV, broken in transit despite paying top dollar for boxes and “protective wrapping.” So much for professional care. I had to take the time to write this because companies like this should be shut down. I've never experienced a company so unethical in my life and I hope this doesn't happen to you.

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    Top Tier Moving Group
    Response from Top Tier Moving Group

    We’re sorry to hear that you were dissatisfied with your recent experience, and we truly understand how stressful the moving process can be. However, we would like to take this opportunity to clarify our terms, procedures, and the role of Top Tier Moving Group LLC as a licensed moving coordinator and shipping agent.

    As stated in the signed contract agreements between yourself and Top Tier Moving Group, your estimate was based entirely on the information and inventory list provided at the time of booking. Our binding estimates are determined by the customer’s declared items and requested services. By law, the foreman assigned to your move must perform an on-site walkthrough at pickup to confirm the actual inventory and any additional services required. If extra items are added or the volume, weight, or services differ from what was originally quoted, the total cost is adjusted accordingly—with your understanding and acknowledgment before work proceeds.

    Your quoted price already included all fuel surcharges, tolls, loading and unloading, basic disassembly and reassembly of standard furniture items, and up to 75 feet of long carry at both origin and destination. In the event the movers are required to carry items beyond 75 feet, the foreman will revise the price on-site to account for the additional labor and time involved. This is standard practice across the moving industry, as it directly impacts the physical handling of your belongings.

    We also want to note that movers do not only accept cash payments at pickup—they are permitted to collect alternative forms of certified funds, which is clearly explained during our verification calls prior to the move.

    Our goal at Top Tier Moving Group is to make every move as seamless as possible. If any changes occur at the time of pickup, we strongly encourage customers to contact our customer service department immediately before signing revised paperwork. Our team is trained to assist with any updates, add additional items to your estimate, or mediate with the assigned carrier to ensure fairness.

    According to our records, we did not receive calls or written correspondence from you regarding these concerns until after pickup. Had we been notified during the process, we would have been able to intervene and assist on your behalf to reach an amicable resolution, as also outlined in our contracts.

    We want to emphasize that Top Tier Moving Group does not engage in “bait and switch” practices and does not hold customers or their belongings hostage under any circumstance. In good faith, we remain committed to answering any questions you may have and assisting you with the claims process for further review and potential compensation through your assigned carrier.

    Please don’t hesitate to contact our Customer Service Department at (561) 677-3934 for further guidance or support. We value all feedback and will continue striving to provide the care and professionalism our customers deserve.

    Customer ServiceMoversStaff

    Reviewed Oct. 22, 2025

    As long as I live in Florida Top Tier Moving Group will be my movers. I have used their services three times over the past the three years, and all of the crews have exemplified superb, responsive, timely, and highly positive customer service. They are not the least bit daunted by the challenges ANY move can present. Today's crew brought an incredibly professional approach to our move, as well as a great sense of humor. The management of Top Tier Moving Group never fails to find the finest crews; I recommend the company without hesitation. Josh and Nick made what might have been a difficult move an awesome experience. You need movers? Look no farther than this stellar company.

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    Response from Top Tier Moving Group

    Thank you so much for your glowing review! We’re delighted to hear that over the past three years, our team has consistently made your moves smooth, professional, and even enjoyable. It’s wonderful when our crews can combine efficiency with a positive, friendly approach—it makes a huge difference on moving day. Your continued trust and enthusiastic recommendation mean the world to us, and we’re honored to be your go-to moving company for years to come.

    MoversPunctuality & SpeedStaff

    Reviewed Oct. 22, 2025

    Love Top Tier Moving Group! My husband and I have moved a number of times over the past 15 years, and of all the movers and moving companies we've used we were happiest with Top Tier Moving Group, so we used them a second time about 2 months ago. This second crew was even better than the first. There were 4 men who seemed to all get along as though they'd been working together for years, though apparently they had only recently met. They were fast and efficient, and they were extremely friendly from the second I opened the front door to the second they left 11 hours later.

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    Top Tier Moving Group
    Response from Top Tier Moving Group

    Thank you for taking the time to share your experience! We’re thrilled to hear that you chose us again and that your second move went even more smoothly than the first. It’s fantastic when a team can work so well together, making the entire process feel organized, efficient, and friendly from start to finish. Your kind words about our crew’s professionalism and positive energy mean a lot to us, and we’re honored to be your go-to moving company after all these years.

    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedPackingStaffRatesHonesty & Transparency

    Reviewed Oct. 21, 2025

    I had such a great experience with Top Tier Moving Group! I was moving from a Three-bedroom apartment, and two movers came to help—they were absolutely fantastic. They were incredibly quiet, quick, and efficient, and made the whole process feel completely stress-free. They handled everything with care and moved fast without ever making me feel rushed. What really stood out to me was how kind and respectful they were throughout the entire move. On top of that, they were very honest and upfront about the cost, which I really appreciated. There were no surprises—just clear communication and fair pricing. They also did a very thorough walk-through before starting, which helped plan things out and actually made the move go even faster. They were so detail-oriented, making sure everything was handled properly and safely. Highly recommend!!!

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    Top Tier Moving Group
    Response from Top Tier Moving Group

    We’re thrilled to hear your move went so smoothly! It’s great to know that our team’s efficiency, attention to detail, and respectful approach made the process stress-free and well-organized. We always aim to provide clear communication, fair pricing, and careful handling of every item, so it’s wonderful to hear that these efforts stood out. Thank you for sharing your experience and for recommending Top Tier Moving Group — we’re glad we could make your move a positive one!

    Customer ServiceMoversDamageStaff

    Reviewed Oct. 21, 2025

    We’ve used Top Tier Moving Group a couple of times before and they did a fantastic job. So when it came time to move, it was obvious we had to go with Top Tier Moving Group again. When I called and left a message to reserve our date, they called back immediately. On the day of the move, the movers were right on time. Crew worked efficiently and were careful with our items. On top of that, they were extremely nice and respectful. It was a long day and I could only imagine how tired they were but they never showed it. They kept a smile on their faces until we were done. Moving is never fun but Top Tier Moving Group makes it so much more bearable. Highly highly recommend!

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    Top Tier Moving Group
    Response from Top Tier Moving Group

    Thank you so much for your continued trust in Top Tier Moving Group! We truly appreciate loyal customers like you and are so glad to know that our team once again delivered the level of service you’ve come to expect. It’s great to hear that everything—from scheduling to moving day—went smoothly and that the crew made your experience a positive one.

    We know moving can be a long day, so your kind words about our team’s attitude and professionalism mean a lot. We’re grateful for your recommendation and look forward to helping with your next move when the time comes!

    TechMoversDamageStaff

    Reviewed Oct. 18, 2025

    I was very impressed by the two movers that Top Tier Moving Group sent out to move me from North Dallas to West Plano. Hunter and Samuel were professional, courteous, careful with my furniture, and just all-around caring, thoughtful dudes. I highly recommend Top Tier Moving Group for anyone who needs movers. Oh, and if you can request Hunter and Samuel, you won't regret it. But I'm sure all of their movers are equally as professional and well-trained. Kudos to these guys for a Flawless move. I'll use them again, hands down the best I've ever used, so far, and I move frequently. 😉

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    Top Tier Moving Group
    Response from Top Tier Moving Group

    Thank you so much for taking the time to share your experience! We’re thrilled to hear that your move from North Dallas to West Plano went smoothly and that the crew provided such exceptional service. We take great pride in our carriers professionalism and care, and it’s wonderful to know they made your moving day a positive one. Your recommendation means a lot to us, and we truly appreciate your trust in Top Tier Moving Group. We look forward to assisting you again on your next move!

    Contract & TermsMoversStaffBillingTransparency

    Reviewed Oct. 9, 2025

    By far the best decision we ever made was hiring “Top Tier Moving Group” to handle our move! Josh and his team were absolutely incredible—prepared, professional, and completely in sync from start to finish. They didn’t just meet expectations—they exceeded them and set a whole new standard for what moving should be. From the moment they arrived, it was clear they understood the assignment. They came with two trucks, fully equipped, ensuring nothing was left behind. The entire team moved efficiently and in perfect rhythm, which was truly impressive to witness.

    Josh was thorough and transparent, walking us through the agreement at the beginning and again reviewing the updated total before accepting payment. That level of clarity and professionalism is rare. This was hands down the best moving experience we’ve ever had. We’ll be recommending Top Tier Moving Group to everyone we know. Thank you again for going above and beyond!

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    Top Tier Moving Group
    Response from Top Tier Moving Group

    We’re so glad to hear your move was seamless and enjoyable! Knowing that our team’s preparation, efficiency, and attention to detail left such a positive impression truly makes our work worthwhile. Thank you for trusting Top Tier Moving Group LLC and for sharing your experience — your recommendation means a lot to us!

    Quote AccuracyPunctuality & SpeedHonesty & Transparency

    Reviewed Oct. 7, 2025

    Top Tier Moving Group provided a first class service during our recent inter-province move. On moving day, all of our belongings were quickly and carefully loaded up. When our plans changed, Nick was very accommodating in arranging storage for an extended period. When we were ready to accept delivery, everything was on time and unloaded to each room we wanted. I had complete trust all through the process, and would not hesitate to use Canadian Top Tier Moving Group. again. There were no hidden fees or any extras that we had not already agreed. Thanks again and keep up the good work. :)

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    Top Tier Moving Group
    Response from Top Tier Moving Group

    We’re thrilled to hear that your experience with Top Tier Moving Group LLC exceeded your expectations! From planning to delivery, our goal is always to provide efficient, careful, and friendly service, and it’s wonderful to know the team delivered on all fronts. Thank you for your kind words and recommendation — it means a great deal to all of us!

    Customer ServiceSales & MarketingPriceMoversPunctuality & SpeedPackingStaffHonesty & Transparency

    Reviewed Oct. 6, 2025

    We have hired Top Tier based off of their sales person selling us lies. Their 3rd party Movers show up and everything was an additional charge. They didn't even speak English and couldn't understand what the word "fragile" meant. They packed our things so poorly and instead of picking up the bed, they started to drag it down the hall when there was enough men to do it. They will NOT take care of your items. We have been waiting for 14 days now and still no call from the driver as to when our items will arrive. DO NOT USE THIS COMPANY.

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    Response from Top Tier Moving Group
    We are sorry to hear that you are unhappy with your moving experience. We understand how frustrating delays and miscommunications can be, and we take customer feedback very seriously.

    Upon review of our records, both written and verbal, we can confirm that we have been in constant communication with your wife regarding the status of your delivery, as well as, the assigned carrier. Our records also indicate that in good faith, upper management was able to reach an amicable resolution by reducing the delivery balance in light of the inconveniences caused. Please contact our Customer Service Department at 561-677-3934 should you have any additional questions or concerns related to this matter. Your satisfaction is important to us and we remain committed to supporting you until the delivery is fully completed.

    MoversPunctuality & SpeedPackingStaff

    Reviewed Oct. 5, 2025

    My brain thinks I'm 37, but my body knows we're 68, so when the time came, I knew I needed help loading boxes and furniture into the U-Haul. This was a two-weekend process, and both of my Top Tier Moving Group teams were incredible. Nick and Josh took the first weekend, and Samuel and Mia had the second. Everything was treated respectfully and loaded carefully, and two very full U-Haul trucks and three states later, everything arrived fully intact. I would probably still be trying to load the first truck if it wasn't for you! If I could give you 10 stars, I would! Highly recommend!!

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    Top Tier Moving Group
    Response from Top Tier Moving Group

    Thank you so much for your kind words! We’re thrilled our teams could make this multi-state move smooth and stress-free. It’s always our goal to handle every item with care, and we’re glad we could take the heavy lifting off your hands.

    Your recommendation means a great deal to us, and it’s incredibly rewarding to know we made such a challenging process easier and enjoyable. We appreciate your trust in Top Tier Moving Group LLC and look forward to assisting with any future moves!

    Brad increased rating by 2 stars.
    Customer ServiceSales & MarketingPriceMoversQuote AccuracyRefunds & PayoutsStaff
    After a positive interaction with Top Tier Moving Group, Brad increased their star rating on Oct. 8, 2025.

    Updated review: Oct. 8, 2025

    Top Tier ended up refunding my deposit and followed up with a return phone call. I do appreciate that they followed up and also mentioned they would train the employee who I was dealing with. Thank you Top Tier.

    Original Review: Sept. 26, 2025

    This company tried to upcharge me before I even moved. I was treated with disrespect and was told this extra charge was simple math (when the first sales rep scammed me into picking a sq ft package based on my items needing their service). I spoke with multiple managers and never received a return phone call regarding the move date, after one of their employees hung up on me right before him telling me that nobody wants to go to MT, that's why it will cost $1,400.00 more on top of the $1,800 I still owed. I never received any service and they are refusing to refund the deposit of $1,075.00. PLEASE stay far away from this company, total scam.

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    Response from Top Tier Moving Group

    We’re sorry to hear that our services did not meet your expectations. Our records show that our team worked to address all concerns related to this matter and explain the reasons for the adjusted pricing. Our last form of communication documented on your account was following the quality assurance appointment, which is a standard procedure completed with all clients. This safeguard is designed to review and confirm the details of each move prior to pickup and to eliminate any misrepresentation or ambiguity in our process, as well as the governing documents that clearly outline the terms of our service. Any adjustments to pricing would have been due to additional inventory and/or services requested that were not included in the original estimate, which occurred in this instance. We want to reassure you that respectful communication is a core part of our standards and at no point were inappropriate comments or behavior recorded, as such conduct is strictly prohibited. We must also clarify that the full deposit has since been refunded via the original payment methods and banking institution. While we regret that a resolution could not be reached prior to your cancellation, our customer service team remains committed to providing further clarity and are available for any questions or ongoing concerns you may have.

    TechSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedRates

    Reviewed Sept. 25, 2025

    This was the worst move I have ever experienced. The cost and contract was negotiated in good faith with Top Tier Moving Group. Never was it disclosed they they were not the mover, but just a "moving broker". The original agreed upon price was just over $4500, which was paid at time of deposit, then furniture pick up. Delivery was to take place on a date agreed to between 10am and 2pm. When the mover arrived, it was a completely different company, Perfectly Fast Moving, LLC who arrived after 6pm on a Saturday night with only 2 men. This company refused to open the truck door until I gave them an additional $4300. What an absolute scam.

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    Top Tier Moving Group
    Response from Top Tier Moving Group

    We are sorry to hear that you are unhappy with your recent moving experience. Please know that Top Tier Moving Group takes all customer concerns seriously, and we appreciate the opportunity to address your feedback.

    To clarify, we operate as a licensed and insured moving broker, which is clearly outlined in our contractual agreements. These agreements are designed with multiple safeguards—including our pricing and detailed service terms—to ensure transparency and to avoid any misrepresentation or ambiguity during booking. While our team strives to provide accurate estimates, federal regulations require that the foreman complete an on-site walkthrough upon arrival to confirm the actual inventory and services needed.

    Your original quote of 591 cubic feet was based on the information you provided at the time of booking. Upon arrival, the foreman determined your shipment included an additional 659 cubic feet, which necessitated an adjustment to the total cost in accordance with the agreed-upon terms. We do not show record of you contacting our office during this time to clarify or dispute the adjustment; however, did receive paperwork showing your signed understanding and acknowledgement of these updated charges.

    We regret to hear that this situation caused added frustration and remain committed to assisting you. Should you require further clarification or have ongoing concerns related to the move, we encourage you to contact our customer service team at 561-677-3934 for further assistance.

    MoversPunctuality & SpeedStaff

    Reviewed Sept. 14, 2025

    We had a fabulous experience with Top Tier Moving Group today as we utilized them to move items into two different homes. The work crew of Nick ** and Cameron were professional, punctual and easy to work with. Their level of service was impeccable as they accomplished all we asked for including some very challenging large items being moved in tight spaces. They surely aim to please their customers and we were very happy with their work and their desire to do whatever was asked of them. We would highly recommend these fellas for your moving needs. From the first contact with Top Tier Moving Group to the last piece of furniture moved, their service exceeded our expectations. With grateful thanks.

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    Top Tier Moving Group
    Response from Top Tier Moving Group

    Thank you for sharing your experience with us! We’re thrilled to hear that Nick and Cameron provided the professionalism, care, and determination to make your move a success—even with the more challenging items. Our team takes pride in going the extra mile to meet our customers’ needs, and it’s wonderful to know that effort was reflected in your move. We truly appreciate your recommendation and are grateful you trusted Top Tier Moving Group with your relocation.

    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedDamagePackingStaffRates

    Reviewed Sept. 9, 2025

    Scheduling was easy, and they were flexible with timing. On moving day, the crew arrived on time, handled everything with care, and worked quickly without cutting corners. They wrapped fragile items securely and were respectful of both my old and new home—no scratches on the floors or walls. What really stood out was their communication. I was kept informed throughout the process, and any questions I had were answered promptly and clearly. Pricing was fair, with no surprise charges. Moving is always stressful, but Top Tier Moving Group made it as smooth and painless as possible. I would absolutely recommend them to anyone looking for reliable movers.

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    Top Tier Moving Group
    Response from Top Tier Moving Group

    Thank you so much for your thoughtful review! We’re glad to hear that scheduling was smooth and that our team was able to provide the care, efficiency, and communication you deserved throughout your move. Our crews take pride in protecting our customers’ homes and belongings while keeping the process as stress-free as possible. We also appreciate your recognition of our transparent pricing. Your recommendation means a lot to us, and we’re grateful you chose Top Tier Moving Group to handle your move.

    Customer ServiceMoversPunctuality & SpeedStaffCommunication

    Reviewed Sept. 1, 2025

    I can't say enough good things about this crew. These guys were absolutely incredible during my recent move. They were built for this job—strong, efficient, and highly skilled. They arrived on time, ready to work, and handled my furniture with the utmost care and gentleness. Their communication before they arrived and throughout the move was flawless, keeping me informed every step of the way. Not only did they work quickly and effectively, but they also did so with kindness and professionalism that made the entire process stress-free. I highly recommend Top Tier Moving Group to anyone looking for movers who genuinely care about their work and customers. I will definitely be asking for them again in the future!

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    Response from Top Tier Moving Group

    Thank you for sharing your exceptional experience with Top Tier Moving Group! We're truly delighted to hear that our team's strength, efficiency, and skilled handling shone through during your move. It's wonderful to know that we were able to provide clarity in communication and treat your possessions with utmost care, helping to make the process stress-free. Your high recommendation means the world to us, and we look forward to helping with any future moving needs you may have. We're thrilled to have had the opportunity to exceed your expectations and appreciate your kind words immensely.

    MoversDamageMaintenanceStaff

    Reviewed Aug. 31, 2025

    Amazing experience with Nick, Josh and Cemaron! They went above and beyond. Such gentleman, hard working, and professional! They had to go up and down steps at multiple locations and didn’t seem to break a sweat. They seemed happy to help with whatever unexpected requests we had, like disassembling and re-assembling a bed and helping organize how our furniture would fit. All their personalities were positive and funny and it was as if we were spending time with friends. Will definitely be using Top Tier Moving Group again and will recommend to all my family and friends!

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    Response from Top Tier Moving Group

    Thank you so much for sharing your extraordinary experience with Nick, Josh, and Cemaron at Top Tier Moving Group! We are absolutely delighted to hear how our team not only met but exceeded your expectations by going above and beyond. Their dedication to assisting with any unexpected requests, along with their friendly and professional demeanor, embodies the kind of service we aim to provide all our customers. Your glowing feedback means the world to us, and we truly appreciate your recommendation. We look forward to the opportunity to assist you here again in the future, and we thank you for trusting us with your move!

    Verified purchase
    Customer ServiceMoversPunctuality & SpeedDamagePackingStaffTransparencyCommunication

    Reviewed Aug. 31, 2025

    My move was from California to New Hampshire, and Alex’s team at Top Tier Moving Company made the pick up side of the cross-country move smooth and stress-free. From start to finish, they were professional, punctual, and extremely careful with my belongings and especially with my bike. The crew showed up right on time, handled everything with care, and worked efficiently while still paying attention to the details that matter. What impressed me most was their communication—Alex kept me updated throughout the entire process and explained everything from nuts and bolts of everything. Moving across the country can be overwhelming, but this team made it feel easy. They truly went above and beyond, and I couldn’t have asked for a better moving experience. If you’re looking for a reliable, professional, and trustworthy moving company, I highly recommend Alex’s team at Top Tier Moving. They really live up to their name!

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    Response from Top Tier Moving Group

    Thank you so much for sharing your fantastic feedback about your recent move with Top Tier Moving Company! We're delighted to hear how Alex and his team made your cross-country relocation from California to New Hampshire a smooth and stress-free experience. It's great to know that our timeliness, meticulous care of your belongings, particularly your bike, and consistent communication resonated with you. Hearing that we could transform your daunting move into a seamless experience reaffirms our commitment to exceptional service. We are overjoyed to receive your recommendation and can't wait to assist you in any future moves. Thank you once again for choosing Top Tier Moving Company!

    MoversPunctuality & SpeedPackingStaff

    Reviewed Aug. 30, 2025

    I highly recommend their services. From the initial inquiry to the final delivery, Top Tier Moving Group demonstrated professionalism, efficiency, and a truly customer-centric approach. The movers arrived on time, were incredibly courteous, and worked with remarkable speed and care. They expertly handled all of my belongings, from fragile to bulky furniture, ensuring everything was packed securely and transported safely. They truly exceeded my expectations. Their exceptional service made my move a remarkably positive experience, and I would not hesitate to use them again for any future relocation needs.

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    Response from Top Tier Moving Group

    Thank you so much for your glowing review and recommendation! We are thrilled to hear that your experience with Top Tier Moving Group was notably positive from start to finish. Our team prides itself on professionalism and efficiency, and it's wonderful that our efforts exceeded your expectations. We’re delighted to know our movers' care made a significant impact on your satisfaction, turning your moving day into a wonderful experience. We look forward to the opportunity to provide you with exceptional service again for any of your future relocation needs.

    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedStaffRates

    Reviewed Aug. 21, 2025

    Top Tier Moving Group is OUTSTANDING! They respond quickly to a quote request, communicate with you ask through the moving process and are extremely professional. My movers treated my household items like they were theirs! With upmost respect and care. They work well together and respected ONE ANOTHER. I listened to how they spoke to each other and it really blessed me to hear them discuss the very best way to move my items. This company was the LOWEST PRICED QUOTE out of FIVE places I reached out. I will ABSOLUTELY be using them for all of my moving needs from now on. Highly recommend!

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    Response from Top Tier Moving Group

    Thank you so much for your wonderful recommendation of Top Tier Moving Group! We are delighted to hear about the exceptional service you received. Our team's dedication to treating each customer's items with the respect and care they deserve is something we take pride in, and it's fantastic to know this was your experience. Ensuring that our communication stays smooth and that respect flows not just towards our customers but within our team is essential for us. Your acknowledgment of our professionalism and competitive pricing means the world to us, and we look forward to continuing our role in all your moving needs. Your recommendation reinforces our commitment to offer exemplary service. Thank you again, and we can’t wait to assist you in the future!

    MoversPackingStaff

    Reviewed Aug. 18, 2025

    Everything was packaged exactly how I wanted and so well that not a single item broke when unpacking. They were professional, friendly, and clearly wanted to do the job well. Our movers—were equally excellent. They were hard-working, efficient, and tireless, working all day to get the job done. They packed and moved exactly what we asked and made sure everything ended up in the right place at our new home. They were also kind and respectful to my family, which meant a lot. We had a ton of stuff, and they handled it all with care and professionalism. I’m so thankful for their hard work and would highly recommend Top Tier Moving Group.

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    Response from Top Tier Moving Group

    Thank you for taking a moment to share your positive experience with Top Tier Moving Group. We are thrilled to read about how well our team cared for your items and ensured a smooth relocation process. Knowing that our professionalism, efficiency, and attentiveness left a positive impression on your move to your new home brings us great joy. Furthermore, ensuring respect and kindness to you and your family is one of our foremost values. Your high recommendation warms our hearts, and we look forward to providing excellent service to you in the future if needed. Enjoy settling into your new space!

    PriceMoversQuote AccuracyDamagePackingStaffRates

    Reviewed Aug. 15, 2025

    I recently hired Top Tier Moving Group For a big move, and I couldn’t be more impressed with their service! From the start, the booking process was straightforward and stress-free. The team led by Mia arrived right on time, and their professionalism was evident from the moment they stepped through the door.

    The movers were efficient, friendly, and handled all my belongings with the utmost care. They made sure to carefully wrap fragile items and navigate through tight spaces without a scratch. It was clear they were experienced and worked seamlessly together, making the whole process go smoothly.

    They also went the extra mile, providing helpful advice on how to set up my new place and even assisting with a few extra tasks that I hadn’t anticipated. The entire move, from start to finish, was completed faster than I expected, and at a reasonable price considering the quality of service. If you’re looking for a reliable, professional, and efficient moving company, I highly recommend Top Tier Moving Group. They made a potentially stressful experience feel easy and hassle-free. Definitely a 5-star service!

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    Response from Top Tier Moving Group

    Thank you so much for taking the time to share your delightful experience with Top Tier Moving Group! We are thrilled to hear that our team, led by Mia, delivered punctual and professional service, making the moving process a seamless and stress-free experience for you. It's fantastic that our team's care and attention to both quality handling and helpful guidance met your expectations. Your high recommendation is genuinely appreciated. Rest assured, your positive feedback energizes us to continue providing 5-star service. We hope to be at your service for any of your future moving needs!

    MoversPackingStaff

    Reviewed Aug. 14, 2025

    The first thing I'd say is they respected the antique not only by their comments of viewing the furniture piece but also and more importantly, how they handled the antique. They handled my antique armoire with respect, professionalism and kindness. Wrapped it appropriately and belted it down with respect. I will hire them again anytime! We had two crews, one crew delivered the armoire to the antiques repair place and one crew picked it up and delivered it back home. Both crews were professional and respectful of the piece and my house. I will gladly hire Top Tier Moving Group again!

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    Response from Top Tier Moving Group

    Thank you so much for sharing your outstanding experience with Top Tier Moving Group! We're thrilled to know our team treated your antique armoire with the utmost respect, professionalism, and care throughout the entire process. It’s wonderful to hear that both crews meticulously managed the transport and handling of your piece, ensuring everything proceeded smoothly and without a hitch. Your kind words reinforce the pride we take in our service, and we're honored to have earned your trust for future needs. We look forward to assisting you again and appreciate your generous recommendation!

    MoversPunctuality & SpeedDamageMaintenancePackingStaff

    Reviewed Aug. 11, 2025

    They are absolutely amazing!! The guys arrived on time and worked quickly and tirelessly all day long. I’m not sure how they can do such hard work and make it look easy, but that is exactly what they did. They never took a break and they had so much fun while working. They even made moving fun for me - my cheeks hurt so much from smiling and laughing with them. They were professional and very careful with all of our stuff. They wrapped everything and were very careful not to damage any of our walls. I would absolutely hire these guys again and would recommend Top Tier Moving Group to anyone! Highly recommend 12/10!

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    Response from Top Tier Moving Group

    Thank you for sharing your wonderful experience with Top Tier Moving Group! We are overjoyed to hear that our team made your moving day enjoyable and stress-free, with notable professionalism and care for your belongings. It’s fantastic to know they brought smiles and laughter your way while ensuring everything was wrapped and protected during the move. Your high recommendation is genuinely appreciated, and we hope to assist you in any future moves. Thank you once again for your kind words and support!

    Customer ServiceTechPriceQuote AccuracyRates

    Reviewed Aug. 8, 2025

    Horrible customer service. Nobody gets back to me. I don't know where my stuff is. Jacked up the process to double. Only wanted cash or post office money order and told me not to make it out to anyone. They said Zelle wouldn't allow me to zelle what they wanted which was half of the new price. I should have known. Not to mention I believe my cat hitchhiked into the truck and it's important for me to find him. Never gave me copy of contract

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    Customer ServiceTechSales & MarketingPriceQuote AccuracyPunctuality & SpeedRefunds & PayoutsStaffRatesTransparencyHonesty & Transparency

    Reviewed Aug. 6, 2025

    This has been, by far, the worst customer service experience I’ve ever encountered and the most dishonest company I’ve dealt with. The salesperson was not transparent at all, leading me to believe that the quoted price was final. Based on that, I signed a contract in good faith. A week before my scheduled move, I received a call from someone in the quality control department who was extremely rude and disrespectful. During that call, I was told I would need to pay $2,500 more than the original quote. I was blindsided. No one ever explained during the initial intake that the trucks are shared with others and that I’d be charged based on item volume and the space I would occupy in the truck.

    Despite my concerns, I was repeatedly told that nothing could be done because I had already signed a contract. My only options were to either remove items or pay the additional amount. When I contacted customer service, I was treated poorly yet again. Shockingly, a manager tried to excuse the quality assurance representative’s behavior by saying he was "going through a bad divorce" and having a hard time, completely unprofessional and irrelevant to the issue at hand.

    At no point did anyone show sympathy or take responsibility. They refused to refund my $1,000 deposit, and every person I spoke with was dismissive, rude, and unapologetic. I now find myself a single mother of three, days away from an out-of-state move, with no clear path forward. I simply don’t have the extra $2,500 they’re demanding, and if I cancel, I lose the $1,000 I already paid. This company took advantage of my situation, and I feel completely devastated. I sincerely hope they are held accountable for their deceptive and unethical practices.

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    MoversPackingStaff

    Reviewed Aug. 6, 2025

    Moving Made Simple – Thank You, Top Tier Moving Group LLC! I can’t say enough good things about Top Tier Moving Group LLC! I’ve moved before, and it was always a stressful process, but this time? Completely different. Their team took care of everything—from carefully packing my furniture to even wrapping my clothes. Every single item was handled with care and precision. I was worried about how much I’d be able to do, but their team was so thoughtful and made sure I didn’t have to worry about a thing! This was, hands down, the smoothest and most stress-free move I’ve ever had. If you need a moving company that’s professional, efficient, and truly cares, look no further! Highly recommend.

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    Response from Top Tier Moving Group

    Thank you for the fantastic feedback about Top Tier Moving Group LLC! We are thrilled to learn that your moving experience this time was stress-free and effortless. It's gratifying to hear that our team's thoughtful and diligent service exceeded your expectations, from meticulously packing your items to wrapping your clothes with care. Knowing that we made a potentially challenging process smooth and efficient truly reflects our commitment to customer satisfaction. We greatly appreciate your recommendation and look forward to the opportunity to assist you again in the future!

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    Top Tier Moving Group Company Information

    Company Name:
    Top Tier Moving Group
    Address:
    2328 10th Ave. N., Ste. 402
    City:
    Lake Worth
    State/Province:
    FL
    Postal Code:
    33461
    Country:
    United States
    Website:
    toptiermovinggroup.com