Southern Elite Van Lines Reviews

They worked quickly and carefully, it was clear that they knew exactly what they were doing. When we arrived at the house, they placed everything exactly where we wanted it in a very efficient and careful way. We had some laughs and, over all, we had a great time together. Their professionalism went above and beyond.

From the very beginning Southern Elite Van Lines came across as friendly and efficient. We have been extremely pleased with the service we have received and would not hesitate to recommend to others. On the day, they worked very hard to attend to all our needs. They went out of their way to be accommodating and were super efficient. Have finished unpacking and nothing is broken!

If I could give zero, I would. This company is unreliable and unprofessional. Between the broken furniture, poor ethics (driver intentionally took our paperwork from us and drove off), we are disgusted. We are pursing legal measures and have testaments from several employees. This company scams the elderly and is fraudulent. Run!

I was very pleased with Southern Elite Van Lines. I used them for the first time, recently, and would definitely recommend them! They were organized and courteous at every level of the process. They were on time, friendly, and communicative. They took care of everything, and were sure to answer any questions. The entire process went smoothly. They did a very nice job, and kept me informed, along the way, before delivery. It was a very satisfying experience!

David was very attentive to my needs. What impressed me the most was their professionalism throughout the move. They worked diligently to pack my belongings carefully and make sure everything was protected during the move. No any hidden fees, and they stuck to the estimate given upfront.

Movers were equipped with all required materials, and handle every item with attention. Fragile belongings are covered and secured properly, while larger furniture is disassembled and reassembled smoothly. Their packing service is especially remarkable, organized, methodical and designed to minimize damage during transportation.

Called Southern Elite Van lines a few days before my move and they provided a very good rate for my moving needs. Two movers, Jerry and Duane, came ten minutes early on the day of the move date and got right to work. We moved the entire 1 bedroom apartment, including travel to the storage, in exactly same time as quoted!

Their employees are friendly and polite people, and they stick to the schedule. Their customer service is great, and they also follow up well, and provide notifications as needed. They are very careful with the items they ship, and overall, a very professional moving company!

The two movers who helped me were extremely efficient, experienced and handled all my small and large furniture and delicate articles with great care. Despite a slight communication barrier, as the movers were outsiders who did not speak fluent English, they were able to know enough to accommodate my requests and get the job done smoothly and seamlessly.

Highly professional. Very helpful in assisting us with move. All our items arrived in perfect condition and within the timeframe quoted. Our other items also arrived at their perspective locations without any problems. Communication with the company was top notch.

NO - THEY ARE NOT LEGIT!!! I AM ONLY GIVING 1 STAR BECAUSE I CAN'T POST UNLESS I RATE...My former Manager tried to warn me, but it was too late! This company nickel and dimes you for every little thing, including "going over space" which I have never heard of. But if you like watching every single item you own be broken down to pieces and screws, given various delivery dates that they do not meet, or talk to the absolute rudest people on God's green earth, you have the right company!

Spoke to the manager who remedied the situation.

Absolutely the worst moving experience. Do not chose this company. They will lie to you and charge you extra and not deliver your belongings for over a week. I'm still waiting on my belongings and they charged me double.

The clients service, the movers, and everyone else were highly professional and friendly. The movers managed everything with care and worked quickly and expertly. It was also a great value for all the work they did and as quickly as they did it. I was nervous about our move but after reading so many positive reviews about them, we decided to contact them for a reference. I was in contact with guy to coordinate my move. This guy was my main point of contact and he was very helpful, polite, communicative, and honest. He was assigned as my mover and he was extremely hard working, punctual, and kind. He was professional and clearly knew what he was doing.

I recently moved from NC to WI and these guys did a great job. They helped me pack and loaded everything with care. Within a week I was able to get all of my belongings. Everything was wrapped and well taken care of. Pricing was fair. Will use them again if needed and for sure will refer them out.

We have moved many times and used a different moving company each time but this was by far the most effective move. They arrived on time, ready and wasted no time. We expected for 3pm and they were a few minutes before times so they can see what needed to be winded up, protected and moved. After that 3 more movers joined him and clear the whole place in less than 3 hours. They unpacked everything even quicker. Total process probably took 3hours. We were quoted for 4-5 hours so very pleased with the results.

My recommendation anyone looking at this moving company do not use them. Sales person Sam ** who quoted this to be a direct move from SC to NY made false statement. I made several phone calls. No-one would pick up the phone. They waited to load with 3 moves a move from MB to NY which should have been maybe 14 hrs took 9 days. I advised all items plus had a Zoom call and I believe they scammed me for more money at pick up.

I strongly advise anyone needing to have their household furniture moved, to not use Southern Elite Van Lines. They are the biggest scam artists I have ever come into contact with. After our household furniture was moved from North Carolina to California, we encountered excessive damage to various pieces of furniture and décor. This company has the absolute worst customer service of any company I have ever dealt with.

DO NOT USE!!! Estimated cost was way, way off (almost 1/2 of actual cost). Did not track the box numbers properly, numbers fell off items, so impossible to tell whether all items made it. We moved cross country with a small load. They assured us they would separate our items in their warehouse in GA, then ship with a bigger load. We had good communication as to when the delivery would happen, but.... We had a couple of Air Tags in our goods, so know for a fact that at least one item is still in their warehouse a month later. Have received confirmation from an employee that they have the item, but now silence. Have tried to communicate with the company with no luck - full voicemail, no response to Customer Service for submissions, etc.

We have moved many times in the last three years. They has delivered by far the great service I have ever seen. They worked so fast and they were all so nice. Everything was perfect where I needed it. They even moved stuff around when I changed our mind about how I wanted it set up. Throughout the whole was great. They handled our furniture and belongings with the extreme care and attention to detail. Their method of protecting our items was truly impressive.

We not long ago sold my parents' accommodation out of state and relocated many of the items to new area. Southern Elite Van Lines was caught to handle the last leg of the move. The administrator and dispatcher was articulate and on point concerning arrival day, estimated time and items. Henry, be at the head on the truck, shouted as they were en route to give a particular time window and they came right on time.

To summarize, my husband was unable to assemble the clock until last Thursday, when he discovered that the pendulum was missing due to travel and job changes. Tragic, this is!! Not only does it devalue the clock by preventing a critical component from being replaced on time, but doing so will also require a lot of effort. Imagination of the crate acquire thrown into the dump with the pendulum inside kept me awaken. I legitimately had no hope that the pendulum, which was disconnected from the crate and recognized all numbers, was accidentally discovered or that the crate was in a storage warehouse.

They were very helpful and familiar during our costing negotiations, and he suggested a very reasonable rate. On the day of our move, the crew arrived promptly and remained operative throughout. They treated our time and goods with great respect and forbearance. Nothing appeared to be a problem and even though we were only moving a short length move they packed our possession with the maximum of care. They were very accommodating when they placed our belongings in our new space. If I could, I did give it more than five stars. We are grateful to you all for a wonderful experience and for taking the stress out of moving!

The team was supportive, energetic, polite, and extremely useful. The whole team was amazing. Their honesty and hard work made the process smooth and tension-free. Very efficient and professional and always had a good experience. We are so happy we chose them.

My new site is on second floor and it does not have an elevator, and they had to walk for some good interval from where its station to the stair. I was imagining given it is completely stairs it would take extended to move all stuff up, but guess what, they complete moving and get together my bed within 1 hour. They could effortlessly take longer time and that would still be fair-minded, but they did not do that. No unplanned fees I require to pay on the day, every single item was as transparent and anticipate as when they on condition that the estimate.

I appreciate their excellent service. Their arrival time was 4 to 6. They arrived early and worked non-stop until all of our very carefully wrapped and boxed goods were loaded onto 2 lorry at around 4. Then they made two breaks to unload after a two hour drive, at our rental and our storage places, with everything being completed around 7pm. Throughout, the team remained incredibly expert and friendly. We would highly recommend them.

They were systematized, neat and propose attention to detail. They bind every item in plastic wrap or wrapping blankets. The entire team appeared on time, handle our items with extraordinarily care, and worked proficiently. Not a quick and dirty load the truck. Takes a few more but in actual fact avoids damage. They make our move featureless, easy and even entertaining. They approach in at the estimated price. This was the best company we have ever move with.

They are professional criminals. From the 'slick' salesperson who quoted a low estimate, to the 'squeezer' (the night of the move 1am in the morning trying to get more money out of us once they loaded the truck), to the 'crooked' closer who promised one truck direct delivery in 2 days and instead unloaded 2 trucks into their warehouse in Georgia and delivered 8 days later than promised with missing items and damaged furniture! The workers are unprofessional and do not speak English. I had over $10K in stolen/lost items and damages. They do not pick up the phone, voicemail is full, and do not return emails. Still waiting for the insurance to pay pennies on weight (not dollar estimate). I believe there is a class action suit against them. Don't use them!

I was quoted $2,100 for my move, but I ended up paying over $4,000. I even paid for 9 extra boxes, but they only used 5. I provided a detailed written list and a FaceTime walk-through explaining exactly what to take and what to leave. Despite this, they took items that were supposed to stay in my home and left behind important items I needed moved.

I’m filing this complaint regarding a recent move from Atlanta to Boston, for which I paid nearly $3,000. The experience involved dishonesty, contract breaches, and poor service. The sales process was dishonest. We chose this company over a more reputable competitor because they guaranteed features, including full packing and unpacking, that they ultimately did not fulfill. One costly assurance was delivery time frame, which added hundreds to our moving costs when our basic essentials arrived in weeks and not a few days. They even discouraged us from reading the contract closely, saying “everything’s taken care of.” Once they received payment, their behavior changed immediately.