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Safe Ship Moving Services Reviews

4.2
2,787 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Jon Bortin

About Safe Ship Moving Services

Safe Ship Moving Services (USDOT #3475743) is a licensed interstate moving broker based in South Florida that has helped over 30,000 families move nationwide. Established in 2020 as a broker, Safe Ship connects customers to over 200 registered carriers with the best rates and terms for their specific situations. Because the site offers limited information, customers should call to speak with a Safe Ship Moving representative to get more specific details and a free quote.

Visit safeshipmoving.com
Pros
  • Licensed interstate broker
  • Full-service packing available
  • Corporate and military moves
Cons
  • No quick online quotes

Safe Ship Moving Services Reviews

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    1 featured review

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    Page 21 Reviews 2775 - 2925
    Customer ServiceMoversStaff

    Reviewed Nov. 8, 2021

    Safe ship moving helped me with my move from ID to SC. My first move since I got divorced. Was overwhelmed and nervous. Called Safe ship and got a moving rep named Jesse. He helped me understand the process and explained that the team would be with me through the whole process which they did. I was picked and informed by the customer service team through the whole process. All the movers they sent were professional and very caring with my belongings. Hope this is my last move but if not would use them again.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2021

    The girls here are so sweet. They helped me get set up for my move. I know I had 30 million questions but they were so patient. What took these ladies over the top was calling during my move to make sure I was ok because I am elderly. Very sweet young ladies.

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    Safe Ship Moving Services
    Response from Safe Ship Moving Services

    Thank you we encourage employee feedback here at Safe Ship. Thank you for taking the time out to leave a review. We value your business.

    Packing

    Reviewed Oct. 14, 2021

    My move went perfect. They accommodated my building requirements and came on time. They moved quietly so that my neighbors did not complain. They packed everything so neatly and also gave me a delivery day during pickup. Great work.

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    Safe Ship Moving Services
    Response from Safe Ship Moving Services

    Thank you for the review. It was a pleasure working with you, enjoy your new home.

    Verified purchase
    Customer ServiceMoversPunctuality & SpeedStaff

    Reviewed Oct. 13, 2021

    I was in dire need of a good moving company, I wasn't sure what I was going to do, until my friend told me about Safe Ship and immediately upon speaking with them on the phone I knew that I had found the right guys. Great team! Couldn't have done it without them! 5 stars. Thank you Safe Ship, I will be telling as many as I can about you guys. Very fast very efficient and very professional. Outstanding communication, all at very reasonable expense. I have no complaints.

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    Safe Ship Moving Services
    Response from Safe Ship Moving Services

    Referral business is always the best kind. Thank you for trusting us. Let us know when you or your friends move in the future. Welcome to the Safe Ship family!!

    Verified purchase
    Customer ServiceMoversStaffBilling

    Reviewed Oct. 13, 2021

    I booked with Safe Ship Moving Services back in August. They set me up with a great moving team and I am glad I found them. It is a great relief to be in my new home in NC surrounded by my family and belongings again. If you have special needs for your move call Safe Ship they will design the move to fit your needs. Not only did they do an amazing job at pickup they also split my payments into three payments and gave me thirty days of storage while I looked for my forever home in NC. Thank You to all the men and woman that helped my family. 5 star moving experience for sure

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    Safe Ship Moving Services
    Response from Safe Ship Moving Services

    It was a pleasure working with you. Enjoy your new home!!!

    PriceMoversQuote AccuracyBillingRatesTimeliness

    Reviewed Sept. 15, 2021

    This company as I have now found out make it a PRACTICE to quote you a price, only to CHANGE that price by sometimes THOUSANDS of dollars only to blame YOU for quoting your move incorrectly...but not before asking for a LARGE portion down first. My move was from WA to FL, with 1000 deposit...then the quote the next day (of course by "a new guy that didn't know better") to go from 6199 to 7800 and now needing an addition 2500 for deposit! Use A Reputable Credit Card And Charge Back The Deposit Due To Fraud. DO NOT use a debit card people! These people are nothing but car salesmen and frauds! Read more at: **.

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    Safe Ship Moving Services
    Response from Safe Ship Moving Services

    We are tremendously sorry your experience with Safe Ship Moving Service was less than satisfactory. All of our Logistic Coordinators go through a rigorous training process. All estimates are based on the moving needs (household goods inventory, extra required services, and desired pickup) provided by the customer during the setup process. The preliminary Estimate is just that, an Estimate. Moving is a stressful time and most people are simply incapable of remembering & identifying every single thing they plan on moving. Safe Ship would never increase a Price without increased services or Inventory.

    We offered to coordinate the Move at cost (without profit), and was yelled at and disrespected. While explaining the Refund procedure we were hung up on, only to discover you filed a dispute when we would have gladly released the refund. Rather than initiating a dispute with the payment provider, all we ask for is one quick email to Management. All cancellation correspondence must be documented.

    Thank you for allowing us the opportunity to address your concerns. We will use your feedback to identify training opportunities. Thank you.

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    Safe Ship Moving Services Company Information

    Company Name:
    Safe Ship Moving
    Website:
    safeshipmoving.com