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Perfectly Fast Moving Reviews

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Edited by: Joanna Broder

About Perfectly Fast Moving

Perfectly Fast Moving is a Washington-based moving company that specializes in local and long-distance moving services. It serves residential and commercial clients. In addition to moving services, it offers storage, packing and unpacking services.

Customers can request a free estimate online, or you can get in touch via email or phone. The company is registered as a mover with the U.S. Department of Transportation.

Visit www.perfectlyfastmoving.com
Pros
  • Commercial and residential moves
  • Local and long-distance moves
  • Storage solutions
  • Movers with strong attention to detail
Cons
  • Contact with rep required for quote
  • A few reports of pricing changes

Perfectly Fast Moving Reviews

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    Page 2 Reviews 35 - 75

    Reviewed July 24, 2026

    The service exceeded my expectations. All my furniture and household items arrived undamaged, and the unloading was completed exactly as I requested.

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    CoverageSales & MarketingPriceMoversQuote AccuracyDamageRefunds & PayoutsMaintenanceStaffHonesty & Transparency

    Reviewed July 24, 2026

    To anyone considering using this moving company, please read this first. As a current employee, it breaks my heart to say this, but I feel an ethical obligation to warn potential clients away. We are forced as sales agents to lie to clients and pretend we don't use middlemen, but this is 100% a broker company. We subcontract the work out, and the movers who show up are often completely unvetted and ill-equipped for the job.

    ​On top of that, almost every single job is hit with massive surprise fees—frequently ending up three times higher than the original quote we give you. The complaints I get from my own clients about damaged, stolen, or lost items are overwhelming, and the "insurance" offered is essentially a scam that rarely pays out more than $50, if anything at all. Management actively encourages these deceptive practices while engaging in severe malpractices against both clients and staff. If I was the sales representative for a job you booked with us, I am deeply, deeply sorry. Knowing how these jobs turn out haunts me, and I sincerely apologize for my part in it. Please, protect your belongings and your wallet by taking your business anywhere else.

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    MoversPunctuality & SpeedStaff

    Reviewed July 16, 2026

    The experience was fantastic and loved the moving guys, and the truck went above and beyond. The only issue I have is that we had moved our stuff out outside and the job was started 2 1/2 hours late but once they got here, they far exceeded my expectations with both the truck and the guys.

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    Customer ServiceTechSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedDamageMaintenancePackingRatesTransparencyCommunication

    Reviewed July 14, 2026

    If I could give this company zero stars, I would. This was one of the worst customer service experiences I have ever had, and I hope others read this before trusting them with their belongings. The process began with what felt like a bait-and-switch. I was given an estimate, but when the packing crew arrived, my price suddenly doubled. I had no choice but to move forward because my move was already underway. Even more frustrating, when my shipment arrived, the truck appeared much closer to the original estimate than the inflated amount I was charged. No one has contacted me to review the actual cubic footage or explain the charges.

    Communication was terrible. Before I signed the contract, Ryan called constantly. Once they had my money, the communication stopped. Calls went unanswered, emails were ignored, and customer service was nonexistent. Although the company presents itself as a national moving company, my move was outsourced to local contractors, leaving no accountability when problems occurred.

    The packing process was also concerning. The crew disassembled nearly everything they could, creating extra boxes and increasing the volume of my shipment. The damage and missing items were unacceptable. My 65-inch TV was broken, my $1,000 mirror was shattered, my bed frame and ladder are missing, along with other items.

    I immediately reported the missing bed frame at delivery and was promised it would be delivered later. It's now been over a week with no delivery, no update, and no communication despite repeated attempts to reach someone. This experience was stressful, expensive, and incredibly disappointing. Between the inflated pricing, terrible communication, damaged property, missing belongings, and lack of accountability, I cannot recommend this company. Do yourself a favor and choose another mover. Run. Run. Run.

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    Punctuality & SpeedDamageStaff

    Reviewed July 13, 2026

    Arthur and his colleague were extremely attentive, careful and considerate. They worked quickly and efficiently and took great care with everything.

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    MoversPunctuality & Speed

    Reviewed July 8, 2026

    Slava and his crew were on time, quick, and took of everything easily.

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    Reviewed July 8, 2026

    I was so stressed for my move today but the guys made everything seamless. I wasn't as prepared as I should've been and the guys came on time and ready and ready to tackle my chaotic mess. I honestly didn't deserve such a good team but they handled it so professionally. I was moving out of a very hard building to maneuver around but they took their time to walk through and communicate where everything was going. I even had an emergency happen but when I let them know my family was going to make sure payment went through, they completely understood and weren't even worried about it. Definitely fair priced based on what they had to deal with. And now my heavy items are moved and no damage was done! I can't thank them enough!

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    PriceMoversQuote AccuracyPunctuality & SpeedDamageStaffRates

    Reviewed July 6, 2026

    Jacob and team were fantastic! Easy to communicate with and took great care with our things. They ensured that they communicated every step and did not miss anything. They worked very quickly but still with great care. The work they did moving from a 3-bedroom townhouse to another was great with a great price! Would definitely recommend and use them again.

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    Customer ServiceMoversStaffTimeliness

    Reviewed July 4, 2026

    The guys were super friendly. There were some mishaps on my original date. It was a very busy day for them. But the guys called me the next morning, apologized, and came to pick up my items in a timely manner the next day. Very professional too.

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    MoversQuote AccuracyPackingStaff

    Reviewed June 30, 2026

    The moving team took great care wrapping our furniture and packing the truck. Good group of movers. We under estimated the size of our stuff and they were able to accommodate it and pack the truck accordingly.

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    MoversStaff

    Reviewed June 21, 2026

    The guys were great! Very professional and communicated well regarding pick up and drop off times! Highly recommend them!

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    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedPackingStaffRates

    Reviewed June 19, 2026

    Perfectly Fast Moving provided outstanding service from start to finish. The movers arrived on time, worked quickly, and were incredibly organized. They packed and transported all my items safely, including fragile pieces. Communication was clear throughout the entire process, and the pricing was fair with no surprises. I’m truly impressed with their professionalism and highly recommend them to anyone looking for a reliable moving company.

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    Movers

    Reviewed June 19, 2026

    Very pleased with their service! The movers were on time, well-prepared, and super polite. They handled everything carefully and worked efficiently.

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    MoversPunctuality & SpeedStaff

    Reviewed June 17, 2026

    Fantastic job by Geor and his team. They were very helpful and efficient with my move. I highly recommend Perfect Fast Moving to anyone looking for a trustworthy and professional moving company.

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    Sales & MarketingDamage

    Reviewed June 15, 2026

    BE CAREFUL. THEY ARE A SCAM. AFTER PAYING DEPOSIT YOU'LL HAVE TO PAY MORE. I ENDED UP PAYING MORE THAN WHAT WAS AGREED ON.

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    Reviewed June 11, 2026

    DO NOT BOOK THIS COMPANY! THIS COMPANY IS A SCAM! This company is under review by the U.S. Dept of Transportation's FMCSA. They are using my situation to support the case against Perfectly Fast Moving. This company is guilty of FRAUD, BREACH of CONTRACT, UNJUST ENRICHMENT, THEFT. Perfectly Fast Moving is not registered with the FMCSA: USDOT: 3516489 & MC-1197300 are currently under Midland Van Lines out of TX.

    My Personal Story: I received a moving estimate from Perfectly Fast Moving on January 27, 2025. The total estimated price was $2,356. This was for 300cf. / $5.28 per cf. The movers arrived at the storage unit HOURS LATE. Well past their estimated window. They recommended packing some additional items and I agreed, with an additional cost of $528.50.

    1) It was not until they had the truck fully loaded that they informed me the cubic footage exceeded the estimated amount. At that point, with everything loaded on the truck there was little that could have been done about it. I also saw when they pointed this out, that there was at least 18in of open space from the top of the trailer. The estimate provided stated that I would be notified PRIOR to them loading past the quoted cubic feet. I believe had they packed the trailer better and utilized the open space on top, the additional cubic feet would NOT have been needed.

    2) Then I was notified that they were not able to provide me with a copy of my Bill of Landing because the offices were already closed. Your mover’s solution was to have me take a picture. I was forced to sign this, being so late in the day and everything loaded on the truck. I was told I would receive a copy of the Bill of Landing via email once the office received the paperwork. I never received a copy.

    3) I opted to have my things kept in storage. Each time that I called, I was transferred around and told someone would call me back. I never received a call back.

    4) I had to reach out to them several times to obtain information on how to pay for storage and the cost.

    5) I sent an email on May 19, 2025, providing the address for delivery and requesting a delivery window of July 28 and August 1st. In this same email, I requested to have my belongings out of storage by July 24th. In a reply to this email, I was told that once my stuff is loaded and in transit an accurate ETA could be provided.

    6) Because of the reply from the company on May 19th, I expected an update by July 24th. I never received any communication from the company's end stating my belongings had been removed from storage and loaded for transit. I sent an email to get a status on July 23rd and was informed there was no ETA yet.

    7) I, once again, had to follow-up with the company on July 30th. I stated that I still had not heard anything from the company.

    a. I received a call at 7:30pm ET on July 30th from Donna. Saying the ETA was Monday or Tuesday (Aug. 4 or 5) and I would receive a call the day before.

    8) No one contacted me Sunday, Aug. 3. By Monday, Aug. 4 when I still had not heard from the company I called at 2:15pm and was told they couldn’t provide an update because they couldn’t reach their movers. I called back at 5:59pm and left a voicemail requesting a call back from a manager. At 7:10pm, I called again because I still did not receive any update as to when the movers would be out or hear back from a manager. I was told during this call the new ETA was the end of the week (week of Aug. 4th). I requested to speak with a manager and was told they had already left for the day.

    9) On Friday, August 8th, I still had not heard from a manager or your company. At that point, the company completely ghosted me. They were not returning any of my calls or emails. I reported the company to the BBB and FMCSA. I also filed a police report.

    10) On August 27, 2025, Amanda called me. She apologized for the delay in delivery. They changed their moving territory and had trouble finding a truck to get my personal belongings to PA. She said, once they found a truck, that truck broke down. She claimed they were working on getting a truck out to deliver my belongings.

    11) September 2, 2025, I followed up with Amanda. She stated they were still working on finding a truck to collect and deliver my belongings.

    12) September 8, 2025; requested a follow up from Amanda.

    13) September 11, 2025; followed-up with Amanda. Left a message stating I have not heard any updates and if I did not receive an update by the end of day, I was going to request a charge back for the Security Deposit, 50% of balance paid at pick-up, and the months of storage I paid for.

    14) I received a call back from Amanda. NOW THEIR STORY CHANGED. Amanda told me they had an employee that was responsible for collecting payments for storage and applying them to the units. Amanda claimed the employee did not do this and had since left the company. Amanda claimed that because payments were not being sent to my storage unit, my unit was auctioned off. Amanda stated there was no way to recover ANY of my personal belongings.

    *** This company stole EVERYTHING. When I created an inventory for a lawyer, it came close to $20,000. This was traumatic for me. So many sentimental things that there is NO WAY of replacing. I was able to place a charge back and get the Security Deposit, 50% of the balance paid at pick-up, and the months of storage I paid for back. HOWEVER, I have not received 1 penny for my personal belongings. AVOID PERFECTLY FAST MOVING AT ALL COSTS!

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    PriceMoversQuote AccuracyPunctuality & SpeedStaff

    Reviewed June 8, 2026

    Igor, Bryan and Victoria are wonderful. The team is fast and efficient. They’re actually a carrier that can handle your moves, not a broker. No surprise cost when pick up. Recommend to everyone and I will definitely do business with them again in the future.

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    MoversPackingStaff

    Reviewed June 2, 2026

    The reason behind their selection was their directness in all their dealings. They came on time, did the work in an efficient manner, and took good care of all my items, including some boxes full of my precious collectibles. Everything was delivered in the same condition as I packed it.

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    Customer ServiceSales & MarketingPriceQuote AccuracyPunctuality & SpeedRefunds & PayoutsStaffTimeliness

    Reviewed June 1, 2026

    I spent several hours on the phone with Victoria getting everything clarified for my move. I was told someone would be in contact a week before the move to do a video call and then 2 days prior to verify. I put a deposit of $1575 for a $4000 quote that included every item of furniture in my home. I then heard nothing. The move was scheduled to be picked up May 31 and dropped off next day *additional charge*, June 1. As I hadn't heard anything, I reached out on May 30th. Victoria assured me that everything was all set and good to go. That evening I received a call from Karl letting me know that they would NOT be here on May 31, they would arrive at 10am on June 1. I was also told at that time that it would not longer be delivered next day and would instead arrive 3-5 days later.

    On May 31, Karl asked me what time worked best and I told him 12 would be perfect. He agreed. I then received a call June 1 to tell me they were running behind and they would arrive at 1:30pm. They finally arrived at 3:20pm. They immediately said they would need double what I was quoted to do the job. They sat in front of my house for 2 hours and then told one of the people helping me that they would do it for $9000- more than double what I was quoted. I was very clear about the space of my home and items included. They have refused to give me a refund at all and eventually left without saying anything to me. The sales reps and customer service dodged my phone calls all day. This was wildly unprofessional, unethical, expensive and exhausting. I'm out $1575 because they attempted to extort me for double.

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    Punctuality & Speed

    Reviewed May 26, 2026

    My carefully organized schedule collapsed immediately. Because we started late, traffic became significantly worse, and what should have been a short drive turned into a miserable crawl across the city.

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    MoversPacking

    Reviewed May 26, 2026

    Very reliable moving company. Everything was packed and delivered safely.

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    MoversPackingStaff

    Reviewed May 23, 2026

    Igor and Jake was very professional from entering and wrapping to loading. Wonderful and gentle, thank you~

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    Customer ServiceSales & MarketingPriceMoversQuote AccuracyDamageMaintenancePacking

    Reviewed May 10, 2026

    Lora in sales quoted me $7100 for my move, including packers. I anticipated it would be a little higher as I added on a King size bed and kitchen set. The movers arrived with a U-Haul truck and packers from another company out of Phoenix, AZ. After packing and loading began, I was given a new estimate due now that was $5200.00 more!

    I should have made them unload and leave, but I needed things moved. They didn't take everything, everything was an extra fees, even a tv tray set. I found water bottles and empty tape rolls everywhere, they did not clean up behind themselves. I got one month of free storage and Lora told me the max for monthly after that would be $350.00. Well, Guess what, that is now $795.00. I was never able to reach Lora, by phone or by email. A move that I was quoted $7100.00 for turned in to $13,100.00. The crew wasn't awful, they were nice but could have been more careful. I am sorry I sent them a tip since I found afterwards a couple of items broken and all the trash they left.

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    Dawn increased rating by 4 stars.
    CoverageTechPriceMoversQuote AccuracyDamageRefunds & PayoutsStaffTransparency
    After a positive interaction with Perfectly Fast Moving, Dawn increased their star rating.

    Original Review: May 3, 2026

    Updated on 05/04/2026: Excellent manager solved all my issues to my satisfaction. Excellent work. Stand behind what they do. Would recommend.

    Original: Do not use this service. I repeat do not use this service. They screwed me over royally. I initially had a quote of $8,000. I ended up paying $23,000. They brought two trucks to take my stuff from my house. They put it in storage and then put it in one truck and brought it cross country for me. Now I paid for two trucks which means four drivers and helpers and that the one truck that came out wasn't even fully loaded and I still got charged to 23,000 plus I had many breakables. I had many dents, scratches. You name it, I've got it. Nobody's going to cover it. Do not use this company no matter what if you value your money, your peace of mind. It's been a nightmare.

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    MoversPunctuality & SpeedPackingStaff

    Reviewed May 2, 2026

    Slava and John were very efficient, friendly, and professional. They packed the truck like a Tetris game and could not have gotten a dime more into it. They worked well together, asked my opinion on everything. On the other end, they unloaded very fast, put together the furniture, even moved a curio for me three times until I got into just the right place. I recommend them highly.

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    Reviewed May 1, 2026

    DO NOT USE PERFECTLY FAST MOVING!!! You will see on BBB and other reviews that they have many complaints that are very similar to my experience. I moved from Portland, OR, to Oakland, CA. My initial quote, after walking through my 2-bedroom house & single-car garage listing every item(boxes, storage bags, furniture, and odd pieces), Andy ** told me that for that amount of items it would be 960 cubic feet and was going to be close to $7K. I let them know that I couldn't afford that. He put me on hold, and after coming back, told me he could give me a discount, and it would be $4K. Being unemployed and living on savings, I thought I couldn't walk away from that. Plus, they would give me 45 days of free storage (which I am grateful to this day). I was then told I had to put down a $1K deposit towards the move and sign the moving estimate document.

    I called and emailed a week or so later, concerned that some of the items I listed were not on my articles list, and I was worried that this would affect the cost since they go by volume. I never got a call back from Andy. I called the office after waiting a couple of days, and they told me I would get a quality control call to go over the estimate to ensure they accounted for the number of articles. I received a call a week before the move. I went over what I had, sent pictures, and I was now told my estimate was 1395 cubic feet (an additional 700 cubic feet!), and my estimate was now $6400, and I needed to pay another $1K deposit. I asked if I could get rid of a few items, can I get the cost down? She told me yes, but the driver will decide on the final cost. I got rid of SEVERAL large items.

    On move day, the estimate went up again, now they added an additional 200 cubic feet, and it would be an additional $2K! I was furious, and it felt like extortion. I had to be out of the rental property that day, what other choice did I have now!? I would need to pay a little over $4K, and the rest when they deliver my property. Then I am also told that I can't pay with a credit card/debit card (which is what I used to pay my deposits), I had to pay via Venmo, and they couldn't accept anything else!!! If it weren't for my daughter helping me with half, I would not have been able to pay.

    On the day of delivery to my storage unit, they arrived at the wrong storage unit. I waited for almost 3 hours for them to arrive. Then they wanted to charge me over $200 to pay for their administrative error, but I refused and had to go through hoops to prove it was not my error. I was then told that when they arrived, I had to pay before they would unload the truck, and it would have to be Venmoed. Also, they would charge me an extra $150 per hour after the first hour to unload. I called the agent I worked with, and he sorted it out so I would not be charged the extra $200 and $150 per hour charge. The absolutely worst experience in moving I have ever had, and I have moved out of state 3 previous times.

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    PriceMoversQuote AccuracyStaffRates

    Reviewed April 30, 2026

    Great service with a good price, professional movers help me move my old heavy furniture using professional equipment. It’s makes my move safer and quicker!

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    MoversPunctuality & SpeedPackingStaff

    Reviewed April 23, 2026

    Great team of movers with excellent service. Moved our whole home over 6 hours away quickly. Great personalities in every worker they had packing and loading.

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    MoversPunctuality & SpeedStaff

    Reviewed April 22, 2026

    The team of Sultan and Nur are incredibly fast, efficient and professional! Used to hire the other movers before and got a bad experience, but today I got a lot of positive feelings regarding the move!

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    Reviewed April 18, 2026

    We just recently made a big move cross-country, I couldn’t be more confident that my things are in great hands! Dmitry and Brian were our movers and they were so quick and efficient moving things out of our 2 locations. I feel like my delicate furniture items were wrapped very safely and they were careful with all my boxes! Very pleased with the service, and our original price quote given was pretty accurate as well. Will be using them again for any big moves in the future!

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    Reviewed April 17, 2026

    Perfectly Fast Moving made moving easy. Aki and Jacob delivered everything quickly, packed securely, and pricing was fair. Customer service and the sales team stayed in touch throughout.

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    Reviewed April 13, 2026

    Excellent experience with Perfectly Fast Moving. Jason and Jacob delivered quickly, packed carefully, and pricing was very reasonable. Communication from both the sales team and customer service was excellent.

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    Reviewed April 13, 2026

    Perfectly fast moving exceeded expectations. Aki and Sam packed securely, delivered quickly, and pricing was very fair. Customer service and the sales team communicated clearly and consistently.

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    Reviewed April 11, 2026

    Perfectly Fast Moving delivered great service. Boris and Alan packed securely, delivered fast, and pricing was very fair. Customer service and the sales team kept communication clear throughout the move.

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    Reviewed April 9, 2026

    Do not hire this company for your move. They are unreliable and they lie about their prices. I initially negotiated a very well priced move. The day before my move, they contacted me to go over my inventory, my inventory increased, so they charge me an additional $500 on top of my original price of $2500 but on the day of my move, the movers try to renegotiate and charge me an additional $2700, tagging on fee, after fee. I argued with their dispatcher about the fees, and had no choice to agree to some sort of price because I had to move. I agreed on a payment, but, on delivery day they wanted to charge me even more! When I refused to make any more payments, the delivery guy left all my stuff in the front entrance. Didn’t tell me He left, So all my stuff was sitting there for almost 45 minutes unattended. Do not use these people. They are liars and they will gouge you for every single dollar.

    Originally they told me they use their own trucks, which was a lie, on the day of my move, three movers showed up in a Penske rental truck, they took all my boxes and personal items. Moved it into this rental truck, then relocated all of my items, I don’t know how many times, into several different trucks before it finally got to its final destination. The boxes were torn, bent and opened, my furniture was cracked and damaged. Something spilled all over my dressers and ruined them. I tried calling to make a claim and still to this day, I have not heard back. All they do is give me the run around. Again. Do not use them.

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    Customer ServicePriceMoversQuote AccuracyDamageRefunds & PayoutsMaintenanceStaff

    Reviewed April 8, 2026

    This company has been a horror. The movers were inexperienced and negligent. Our one-of-a-kind family heirlooms were broken. At first the manager said they would pay for repair and to provide an estimate. When we did, at a cost of almost $1600, we were ghosted. When we went above his head to the GM, were offered only $500 only. After some thought, we decided to take their offer and the response was, "F.them"! Now we will have to sue in small claims. Ours is not the only horror story. Get past the paid promos and you'll find this company is truly awful.

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    Reviewed April 8, 2026

    Perfectly Fast Moving provided smooth and efficient service. Alan and Jacob packed carefully, delivered quickly, and pricing was very reasonable. Both the sales team and customer service communicated clearly and consistently.

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    Reviewed April 8, 2026

    Very impressed with Perfectly Fast Moving. Boris and Jason delivered quickly, packed carefully, and pricing was fair. Communication with the sales team and customer service was excellent.

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    Punctuality & SpeedDamageStaff

    Reviewed April 7, 2026

    We hired Perfectly Fast Moving for a commercial move, and wow — they didn’t miss a beat. Computers, desks, equipment… All handled carefully. They even helped us figure out temporary storage solutions while our new office was being finalized. Their nationwide availability made coordinating everything way easier than I expected.

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    MoversPacking

    Reviewed April 5, 2026

    Foreman Aki and his team were awesome. Super chill but clearly knew what they were doing. We had a bunch of delicate items, including glass shelves and artwork, and they packed everything carefully and efficiently. You could tell they have strong attention to detail. The whole move across state lines felt organized from start to finish.

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    Perfectly Fast Moving Company Information

    Company Name:
    Perfectly Fast Moving
    Address:
    100 N. Howard St., Ste. 5022
    City:
    Spokane
    State/Province:
    WA
    Postal Code:
    99201
    Website:
    www.perfectlyfastmoving.com